Support jobs
Lighthouse, Poole is seeking an exceptional and experienced Head of Development to play a pivotal role in shaping the future of one of the UK’s largest and most ambitious regional arts centres.
This is a senior leadership position for a dynamic fundraiser with a strong track record of securing income from a wide range of sources, including major donors, trusts and foundations, and corporate partnerships. You will be passionate about the power and impact of the arts and confident in championing Lighthouse’s vision to supporters, partners and stakeholders at the highest level.
Building on the significant success of the Development team to date, you will lead the delivery of an established and ambitious fundraising strategy, ensuring the charity meets challenging financial targets that underpin its long-term sustainability and strategic ambitions.
As a confident and persuasive communicator, you will build trusted relationships both internally and externally, inspiring colleagues, donors and partners alike.
Managing and developing a small team, the Head of Development is a key member of Lighthouse’s senior management team, contributing strategically to the organisation’s overall leadership and future direction.
Salary: £55,000.00 Full-time permanent. (part time considered)
Closing date: Monday 9th March 12 noon.
1st Interview 20th March (online), 2nd Interview 27th March (in person).
The client requests no contact from agencies or media sales.
Head of Academic Representation
Salary: £46,323
Location: Oxford, Headington - we ask staff to spend at least 60% of their time on-site
Contract: Full time. Fixed-term contract (24 months) This role is offered on a fixed-term basis for 24 months. Subject to funding, there may be the potential for the role to become permanent in the future.
Are you ready to champion student voice and drive meaningful change across higher education?
Oxford Brookes Students’ Union is seeking a strategic, values-led Head of Academic Representation to lead their academic voice, representation and influence work, ensuring students are at the heart of decision-making and institutional change at Oxford Brookes University.
About Oxford Brookes SU
Oxford Brookes Students’ Union is an independent education charity led by, and for, students.
The Students’ Union is central to the University experience and works to support all aspects of student life for the 26,000 plus students studying at Oxford Brookes University. Located in a bustling city, the Students’ Union is an ambitious and diverse organisation, committed to supporting every student at Oxford Brookes University in achieving personal success.
Oxford Brookes Students’ Union sits at the heart of a thriving student community, with activities and initiatives inspired by students themselves. The Students’ Union is committed to promoting the interests and welfare of its members, representing their needs, and offering opportunities for personal development through a wide range of social, cultural, sporting and recreational activities.
At the heart of everything the Union does, is a commitment to amplifying student voice and ensuring students can meaningfully influence the decisions that affect their education.
About the Role
Oxford Brookes Students’ Union is excited to be recruiting a Head of Academic Representation, a senior leader who will drive forward education, policy and influence work.
Operating at senior manager level and as a member of the Union’s Senior Leadership Team, this role will lead the student representation system, oversee academic policy and influence activity, and support elected officers to deliver high-impact, evidence-led campaigns.
The role will work closely with academic and professional services colleagues across the University, developing trusted partnerships at faculty and school level, embedding student voice into academic processes, and positioning the Union as an expert in student experience and academic representation.
The ideal candidate will be both strategic and delivery-focused, confident in leading teams, influencing senior stakeholders and using insight and data to drive change.
The successful candidate will not necessarily come from the Higher Education sector but will be able to demonstrate a strong understanding of the trends, challenges and opportunities that shape student life and the Students’ Union sector. They will bring a sound understanding of charity governance and democratic decision-making, alongside the strategic and operational capability required to lead student representation, policy development and institutional influence within a democratic, student-led organisation.
Oxford Brookes Students’ Union offers an inclusive and engaging working environment and is passionate about developing its people. The organisation is committed to ensuring its workforce reflects the diversity of the community it serves, respecting individual identity and celebrating differences. Applications are encouraged from all candidates regardless of their background.
It’s a genuinely exciting time for Oxford Brookes Students’ Union and we look forward to receiving your application.
Key Dates
Closing Date: Monday 16th March, 9am
Interviews (In-person): Thursday 26th March
How to Apply
Please click 'Apply' to be redirected to our website, where you can download the Candidate Information Pack and apply.
For an informal conversation about the role and the application process, please contact our recruitment partners at Atkinson HR Consulting. Their contact details can be found in the candidate job pack.
Digital Marketing Assistant
We have an excellent opportunity for a proactive and flexible team player with outstanding interpersonal skills to join a busy Digital Team.
Position: Digital Marketing Assistant
Location: Devon/Hybrid
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday.
Salary: £26,000
Contract: Permanent
Closing Date: Monday 9 March 2026. However, we reserve the right to close this role early if a suitable candidate is found.
About the Role
As Digital Marketing Assistant, you will support the Digital Marketing and wider Digital teams in their day-to-day delivery of the digital marketing strategy across owned, paid and earned channels. You will work closely with the Social Media, Content and Fundraising Coordinators on content generation for digital marketing channels, focusing on appealing to target audiences and current supporters in a positive and engaging way.
Your main duties include:
- Assisting with the generation of content for digital marketing channels.
- Writing and editing social media copy for all departments.
- Creating digital content in its various forms including video and images, using photo and video editing software as required.
- Monitoring incoming social media activity including comments and direct messages.
- Assisting with the delivery of fundraising and commercial activities.
- Helping to research and introduce new and effective digital trends to ensure the charity is using digital marketing channels in the most engaging way.
- Assisting the Digital team in monitoring and reporting on social media activity using analytical tools.
The working pattern for this role will be hybrid working, combining home working with regular onsite attendance. As the role requires regular travel to various Charity locations in remote areas with limited public transport options, access to a car is strongly advised to meet the requirements of the role
About You
You will have experience of creating engaging content for social media channels, social media community management and reporting with:
- An excellent standard of written English and communication skills, including copywriting for different audiences.
- A good base knowledge of digital marketing and fundraising.
- Adept at using photo and video editing software, ideally the Adobe suite.
- Able to multi-task and maintain a high level of accuracy and attention to detail whilst working with a number of conflicting demands and deadlines.
- Strong I.T. skills (proficient in Word, Outlook and Excel).
- Demonstrable customer service skills (including successful experience of dealing with enquiries and complaints from members of the public).
- UK, full valid Driver’s licence.
Benefits include
- Competitive pension.
- Life assurance – 2 x annual salary.
- Healthshield.
- 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Digital Marketing, Marking, Marketing and Communications, Digital Content, Digital Marketing Officer, Marking Officer, Marketing and Communications Officer, Digital Content, Officer Digital Marketing Assistant, Marking Assistant, Marketing and Communications Assistant, Digital Content Assistant. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Fundraising Manager
£40,000 (pro rata if part time)
Permanent
Flexible hours - full time or a minimum of 3.5 days per week, please get in touch to discuss your preference
Centre and Home based
In 2022, Amber opened their fourth centre for young homeless people, which is just outside of Ashford, Kent. This runs alongside their existing Centres in Devon, Wiltshire and Surrey.
Over the last few years they have been building their reputation locally with funders and supporters and are now seeking an experienced fundraiser to lead on generating further income and opportunities for the centre.
This is an exciting opportunity to be involved in helping young homeless people from Kent and the surrounding area. It is a broad role and will suit someone who thrives working with a wide range of people, from major donors to volunteers, and who can fundraise across a range of income streams. You will benefit from an organisation with good connections in Kent, as there are existing relationships to nurture and retain but the ideal candidate will have a drive to create new opportunities in the region.
Amber do great work helping young people to turn their lives around and we are looking for someone who can communicate that to funders and the community with passion. Amber has been working with young homeless people for over 25 years and we have a good idea of what works but we are always striving to learn so that we can offer the very best support to those that need us.
We do not have a 'head office' and this role will need to have a presence at the centre, with the ability to work from home - this could be once or twice a week in terms of Centre visits. We are also open to flexible working arrangements and part time hours considered.
Closing date: 8th March at midnight
For further information and to apply please click the apply button.
Passionate about nature? We are looking for a Training & Development Officer to deliver sessions to educators across southwest England.
We are looking for a Training and Development Officer to cover the South West of England, 29.6hr/week, term-time only. You will be working directly with teachers and other education staff supporting their journeys in taking curriculum learning and play outside and to utilise their school grounds. You will deliver Learning through Landscape’s training and projects within diverse communities across a significant geographical area.
You’ll need to have a passion for nature, have experience in training and advising educational staff in primary or secondary schools, been involved in delivering outdoor nature-based and curriculum linked learning activities and have good IT skills.
Ideally, you’ll be based in the Exeter/Barnstable/Yeovil area as it is essential that you are able and willing to travel in the Southwest. There could be travel throughout the UK, including overnight stays.
The client requests no contact from agencies or media sales.
University of the Arts London (UAL) is looking for an experienced, confident and relationship-focussed full-time fundraiser to join as Partnerships Manager, to help build deep and meaningful relationships with corporate donors and prospective corporate donors who have the potential to transform the future and impact of UAL.
The Partnerships Manager will raise philanthropic income from new business and existing corporate partnerships to further innovative research, education, capital and student support and other UAL core priorities. The role is based within the Development & Alumni Relations team.
Applicants must apply via the University of the Arts London website, where full details of the role including the Job Description/Job Spec and benefits of working at the Univesity can be foundVacancy ID: 12262
Closing Date for applications: 20 March 2026 17:00
Interview Date: 14 April 2026
The client requests no contact from agencies or media sales.
Harris Hill is recruiting a Health Collective Community Manager on behalf of a national women’s health charity leading an ambitious programme to tackle health inequalities for women and people assigned female at birth from marginalised communities.
Salary: £40,000–£45,000 per annum pro rata (0.8 FTE)
Location: Hybrid – London office and home-based (with occasional UK travel)
This role will manage and grow a network of grassroots organisations, coordinating meetings and events, producing digital content and supporting advocacy work with key partners and stakeholders.
Key responsibilities:
- Manage and develop an engaged member community.
- Plan and deliver virtual and in-person meetings and events.
- Create high-quality content for digital and social platforms.
- Support partnerships with external stakeholders and policy-focused work.
- Monitor activity and report on progress and impact.
About you:
- Experience working with grassroots or community organisations.
- Strong stakeholder engagement and community-building skills.
- Experience of digital content creation and social media management.
- Experience of organising events and meetings.
- A strong commitment to women’s health and tackling inequalities.
This is an exciting opportunity to play a key role in a high-profile national programme creating real change.
If this sounds like you and you’re interested in hearing more, please submit your CV ASAP.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are looking for a Community and Partnerships Officer to work closely with the CEO and Trusts & Foundations Lead and play a central role in utilising the areas huge potential to grow income and partnerships securing the resources needed to continue the charity's life-changing work.
This is a home based role in Berkshire with regular travel within the area. The charity can consider 4 or 5 days a week.
The Charity:
You would be joining a supportive and ambitious team at a long standing social welfare charity.
The Role:
Grow community income and build meaningful partnerships with local companies, schools, individual supporters and groups.
Shape and deliver inspiring fundraising initiatives that engage the community and raise vital funds.
Be the key link between the charity and the supporters, ensuring every donor, volunteer, and partner feels valued and connected to our mission.
The Candidate:
Previous people-focused fundraising experience ideally from a Community and or Corporate area.
You will need to have a full driving license and own a car.
IMPORTANT NOTE
Please note applications are being considered on a rolling basis so please get in touch ASAP to find out more.
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Are you looking for a new challenge? Passionate about making sure all our learners have an excellent education? Look no further come and join us in this critical role!
Ambitious about Autism has an amazing opportunity for an inspirational leader. We are seeking an outstanding and innovative Executive Head to work across Treehouse School and Ambitious College. The successful person will help build on our successes and be responsible and accountable for the operational direction, quality and outcomes of our schools and college. The Executive Head will act as an ambassador for education services with internal and external stakeholders.
Ambitious about Autism stands with autistic children, young people and their families to champion rights, campaign for change and create opportunities. Our overarching aim is that all autistic children and young people have an excellent and inclusive education that enables them to learn, thrive and achieve. Ultimately, this will support them to have a good quality of life, including the realistic prospect of living and working as part of their communities.
What we offer:
- Amazing colleagues with a shared passion for autistic children and young people.
- Strong values-based culture.
- Excellent training and development opportunities including an ILM accredited leadership and management course.
- Flexible working.
- Re-location package.
- Access to bespoke executive leadership coaching.
- Annual staff recognition awards.
- Interest free season ticket loans.
- A wide range of wellness programmes including: virtual fitness classes, art & cooking classes and learning programmes.
- Employee Assistance Programme, to help you balance your work, family, and personal life.
- Free physiotherapy.
Role Closes: Friday 6th March 2026
Shortlist- Tuesday 10th March 2026
Stage 1 – Stakeholder Engagement Day (Virtual): Thursday 12th March PM- Microsoft Teams call
Stage 2 - Interview and assessment (In person at Treehouse School,Pears National Centre): Monday 16th March
Start date: September 2026
To find out more about this position please find attached the recruitment pack entailing the role details. For an informal discussion regarding this exciting senior leadership role, please contact Ben Lowe.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
Barnardo's is looking for a data analyst with good Power BI skills and a passion for the charity sector to join our Analytics team in Digital, Data and Technology. The Analytics team is a central function providing insight, information and data to the whole charity in all functional areas. This includes interactive reports, ad-hoc pieces of analysis and consultation on other teams' analytical work. We use Power BI, traditional statistical techniques, economic theory and advanced data science models to influence decisions both internally and in the wider sector.
Working as a Data Analyst here would give you the opportunity to help us achieve Barnardo's mission by exercising responsible stewardship over our analytical output and enabling our colleagues to make well-informed decisions. You will:
- Develop our existing Power BI suite to better serve the needs of our stakeholders.
- Conduct and advise on pieces of analysis in all domains.
- Present and communicate results to stakeholders, taking their feedback on board.
- Identify new and innovative ways of analysing data and presenting results to improve the team's capability and output.
Who we're looking for:
- Minimum 1 year of Power BI experience. In particular, experience writing measures and calculated columns, and working with semantic models.
- Minimum 1 year of experience in analytical roles.
- Strong mathematical and analytical capabilities either from experience or higher education.
- Great communication, written and verbal, with stakeholders at all levels of seniority and technical expertise.
- Experience working in an Agile environment.
- Someone passionate about Barnardo's mission.
- Desirable: someone who has worked with Microsoft Fabric.
- Desirable: experience with programming languages (e.g. Python, R, SQL).
What you'll get:
- Access to great learning and development opportunities. Many analysts here have undertaken formal training courses in chosen areas of interest.
- Opportunities to support a wide range of functional areas with really varied tasks. Our work supports influencing campaigns that are taken to government, retail stores, finance, children's services and beyond.
- A values-based culture.
Please see the attached job description and person specification for a more detailed view of this role.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
You'll lead the design of Global Services-defining service purpose, minimum value offers, capabilities, accountabilities, and structural principles. You'll turn the Target Operating Model into clear organisational design proposals and support consultation materials, role profiles, and structural options.
The role involves facilitating workshops and design sessions, building strong relationships, and translating complex OD concepts into clear, practical solutions.
We're seeking someone with strong organisation design experience in complex, matrixed environments, excellent judgement, analytical skills, and the ability to influence and simplify complexity.
This is an opportunity to shape how our global organisation delivers impact and to play a key role in our transformation.
Shop Manager
Job reference: REQ004613
Fixed term for 3 months with possibility of an extension.
Starting full-time salary £23,581.58 a year (£12.96 per hour).
Aylesbury, Bucks HP20 1SE
Make a real difference to the lives of disabled people
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
35 hours a week. Fixed-term contract for an initial period of three months, with the possibility of extension.
Scope's Aylesbury shop - 38 High Street, Aylesbury, HP20 1SE
As Temporary Shop Manager of Scope’s Aylesbury shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different
In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:
· Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
· Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms
· Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team
· Work collaboratively with the Assistant Shop Manager
About you
As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career.
To be successful in this role, you will :
· Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
· Commercially aware and able to spot opportunities
· Be able to lead and support people
· Customer-focused, with a can-do attitude
· A team player with strong work ethic
· Accurate and detail-oriented
· IT literate and numeracy skills
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.
Shop hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
Full-time: 35 hours per week, five days out of seven
Part-time: Weekly hours on a seven-day rota
Additional Information
In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.
You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.
Anonymised applications
We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Our promise to disabled people
We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.
As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).
If you need any changes or support during the recruitment process, please email us via our website.
Important to know
You must meet all the essential requirements listed in the job description.
If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.
Equality, Diversity and Inclusion
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
How to apply
Please visit our website via the link and apply online.
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on Wednesday 4 March 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Transformation Programme Director
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Interim Operations Transformation Programme Director
Full Time/Fixed Term Position for 18 Months (potential for permanent role)
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,300 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance Operations) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them such as our Volunteers and our Young Responders programmes. There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers. And now with a new strategy and after a review of our current structures were recruiting to a new Operations Transformation Programme Director to help take our delivery to the next level and build our services.
Job Summary
As The Operations Transformation Programme Director, you’ll build and lead a new directorate driving major change across Estates, Fleet, Logistics and Supply Chain to ensure St John’s operational services are efficient, future‑ready and deliver outstanding support. Reporting to the COO, you’ll oversee Estates & Facilities, Fleet, Logistics, Clinical Equipment, Health & Safety and Business Continuity, managing a c.£22m budget. You’ll ensure that we implement our new Estates strategy, lead capital investment, transform contract management, and deliver a best‑in‑class logistics and supply chain model. Success means measurable performance improvements, achieving key transformation milestones, strengthening stakeholder relationships, and embedding a culture of innovation, inclusion and continuous improvement while ensuring value for money.
About You
You will bring senior leadership experience from a large, complex organisation, with strong expertise in either estates and FM, or supply chain, logistics, medical devices and contract management. You will have led large, diverse and geographically dispersed teams, delivering major transformation and operational improvement programmes. Degree‑educated with relevant professional development, you will demonstrate inspirational leadership, excellent communication, analytical thinking, confident board‑level reporting, and proven budgetary management.
About the Role
- Own and be accountable for the development and delivery of transformation plans for estates, fleet, logistics, and supply chain, aligned with organisational strategy and ensuring safety, quality, and efficiency
- To be accountable for the account management of key external providers across Fleet and Estates
- To hold overall accountability for a significant P&L and ensure adherence to plan delivering value and measurable improvements.
- Lead change initiatives, engaging stakeholders and driving adoption of new processes and technologies.
- To role model, empower and enable your people. To champion and exemplify compassionate, ethical and accountable leadership and St John HEART values.
- Establish and drive continuous improvement of KPIs and dashboards to measure and drive effectiveness across the various teams and the business and to ensure we meet internal and external compliance requirements, continually measuring and acting on customer/stakeholder feedback
- Cultivate relationships with external stakeholders, partners and customers.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Key information
Location: Manchester, Bristol, Newcastle, Nottingham, or London
Hours: 37.5 hours per week (full time)
Start date: ASAP (we are happy to work with notice periods)
Duration: Permanent
Salary: £36,340 - £41,065 per annum if based in London. £33,690 - £38,410 per annum if based in Bristol, Manchester, Newcastle or Nottingham, plus a £312 yearly tax-free work from home allowance.
Application deadline: Wednesday 18th March, 12pm
This application process will consist of 3 stages: Application, 1st interview and Assessment Centre (presentation task & interview).
About upReach
Do you think that your socio-economic background should determine your career prospects?
upReach’s vision is of a society in which everybody has an equal opportunity to realise their full career potential. Our work is important because right now a student from disadvantaged background who gains a first-class degree from a top university is less likely to secure an elite job than a more privileged student with a 2.2.
We are an award-winning charity employer working to address this issue in partnership with employers and universities. We help undergraduates from lower socioeconomic backgrounds achieve their career potential by providing an intensive programme of support that addresses socio-economic barriers to graduate employment.
To find out more about how we support our students, visit our website and read our Annual Report, and Impact Report.
Role Summary
As a University Partnership Manager at upReach, you will play a vital role in securing and growing high-impact partnerships with universities committed to social mobility.
Reporting to the Head of Partnerships within the Income Generation and External Engagement team, you will be responsible for developing new strategic relationships, championing our partners' voices across upReach, and working closely with our Programmes Team to oversee a portfolio of university partners. You’ll lead stakeholder engagement, take ownership of partnership outcomes and work collaboratively across upReach with our marketing, impact and programme teams.
Core Responsibilities
You will play a critical role in advancing upReach’s mission by generating income and leading upReach’s University Partnerships strategy. Creating life-changing opportunities for our Associates through high-impact university partnerships. You will be directly supporting the organisation's strategic priorities: driving sustainable income growth, enhancing programme impact and expanding our reach as a national charity.
Given the expansive and dynamic nature of this role, the list of responsibilities is not exhaustive, but provides a clear overview of your primary areas of responsibility, ownership and impact.
The core responsibilities include:
Develop and Secure New Strategic University Partnerships
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Proactively identify, cultivate, and convert a pipeline of four and five-figure prospective university partners aligned with upReach’s mission and strategic goals.
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Lead high-quality prospecting and relationship-building activity, targeting income-generating partnerships that also deliver high-impact opportunities for Associates.
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Build strong relationships with key contacts at potential partners, including senior stakeholders within widening participation, employability, and careers teams, through regular in-person and virtual meetings.
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Deliver compelling, insight-driven proposals and presentations tailored to organisational priorities and demonstrating mutual value.
Stakeholder Representation and Engagement
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Act as a visible representative of upReach at key partner events, conferences, and roundtables, building relationships, showcasing our impact, and raising our external profile.
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Leverage social media strategically to spotlight partnership activity, amplify success stories and demonstrate the value of our partnerships in real time.
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Respond swiftly and professionally to partner and prospective partner requests, ensuring timely, accurate information and follow-up.
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Capture, report and disseminate key themes and insights from partner feedback, helping to inform decision-making and continuously improve the partnership experience.
Monitor and Grow Existing University Partnerships
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Responsibility for a portfolio of upReach’s existing university partners, ensuring effective stewardship of the day-to-day relationship with high satisfaction, sustainable renewal and growth.
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Set and monitor partnership goals and OKRs, leading regular reviews and performance reporting.
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Identify opportunities to deepen and broaden engagement with existing partners, including expanding partnership activities.
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Collaborate with the Student Attraction and Programme teams to engage the university in identifying & promoting the programme.
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Working closely with upReach’s Programme teams to ensure partnerships and programmes are delivered to a high standard.
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Lead on university partnership health reviews and mid-year partner reviews to ensure any issues are dealt with effectively, promptly and collaboratively.
Partnership Visibility and Impact
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Collaborate closely with Marketing & Communications to co-create high-quality content and campaigns that showcase our strategic partnerships through university guides, case studies, thought leadership, social media, and joint events.
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Lead on impact reporting for your partnership portfolio, using both data and compelling stories to evidence the outcomes of the partnership and drive continued engagement.
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Proactively identify and deliver opportunities for partners to amplify the voice of upReach; through our external events, fundraising opportunities and sharing social-media collateral that promotes our work.
Cross-Functional Collaboration and Innovation
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Collaborate with the Finance team to ensure timely and accurate invoicing and contracting for all University partnerships, supporting effective financial management.
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Maintain up-to-date and accurate records of partnership activity using upReach’s internal CRM and systems, enabling effective reporting, forecasting and stewardship.
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Uphold the organisation’s legal and ethical obligations, including data protection, charity law, and compliance with all relevant regulatory requirements.
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Manage and support a rotation of the Future Charity Leaders Programme, providing guidance, feedback, and development opportunities.
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Meet monthly with University Leads (the Programme Coordinator responsible for day-to-day university activities) to set partnership priorities, monitor stakeholder KPIs (onboarding, engagement), and deliver updates to universities.
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Contribute to the achievement of income targets aligned with upReach’s strategic goals, identifying and progressing opportunities to drive revenue growth.
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Engage fully in the annual appraisal process, setting ambitious, SMART objectives that align with organisational priorities and your personal development.
Skills and Experience
The ideal candidate for the University Partnerships Manager should display these behavioural skills:
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Strong track record of relationship-building, influencing, and delivering high-quality engagement with a range of stakeholders, ideally including senior university professionals.
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Excellent organisational and project management skills with the ability to manage multiple priorities and deadlines autonomously.
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Confident and pragmatic decision maker in a fast-paced environment, with an understanding of when to escalate situations and seek input appropriately.
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Proven ability to develop and implement partnership or engagement strategies that strengthen collaboration and deliver shared goals.
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Collaborative team player with experience supporting and working across diverse teams to deliver shared objectives.
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Excellent written and verbal communication skills, including confidence in preparing and delivering presentations and reports.
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Proficient in using CRM or data management systems to track engagement, manage pipelines, and generate actionable insights.
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Experience measuring and reporting on partnership impact, engagement, or value creation.
Desirable:
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Experience in university partnerships, fundraising, account management, or stakeholder engagement.
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Understanding of widening participation, employability, or student success strategies within a higher education setting.
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Experience collaborating with marketing or communications teams to create joint campaigns, content, or case studies that drive engagement.
Team Culture & Benefits:
We offer:
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Flexible and hybrid working.
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Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us.
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Birthday leave and Volunteering leave
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Enhanced Parental Leave beyond statutory requirements for all team members.
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3% Pension Contribution, which increased to 5% after 5 years of working with us.
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Cycle-to-work scheme.
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Monthly socials and annual wellbeing days
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Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training.
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Personal Development Budget, activated after 6 months in the role.
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The opportunity to participate in our fantastic staff networks:
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Disability and Inclusion Network
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Diverse Roots Network
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Green Network
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LGBTQ+ Network
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Mindfulness Network
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Parents and Carers Network
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(Im)Migrants Network
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Ready to apply?
We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.
Applications close on Wednesday 18th March at 12pm..
EQUAL OPPORTUNITIES
At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
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If this description matches you, please get in touch with your CV.


