Support work jobs

We are seeking a Supporter Services Administrator to join World Horse Welfare's Fundraising Supporter Services team based at our Head Office in Snetterton, Norfolk on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.

This role is key in providing excellent customer service to the charity’s supporters, processing all charity income efficiently, and maintaining the supporter database to the highest standards.

KEY RESPONSIBILITIES

Supporter Care & Communication

• Provide high‑quality customer care across all channels, including telephone orders, donations, membership and general enquiries.

• Answer all supporter queries professionally and within agreed timeframes.

• Ensure supporters receive the correct communications in response to their donations.

• Produce timely and accurate thank‑you letters.

Income Processing & Administration

• Browse, create, amend and allocate payments to supporter records using data processing systems.

• Reconcile income with daily income sheets.

• Allocate income and produce daily income reports.

• Take Direct Debits over the telephone in line with DD Scheme legal requirements.

• Administer all charity income paid by Direct Debit.

• Process payments received from third‑party agencies (e.g., JustGiving).

Database & Record Management

• Create and maintain accurate supporter records on the charity’s CRM system.

• Liaise across the charity to ensure all agreed stakeholders are administered effectively and efficiently.

Fundraising Support

• Assist the fundraising team with administration and fulfilment of supporter products, including merchandise sales and the individual giving programme.

General Administration

• Sort and open Head Office post in line with service level agreements and standard operating procedures.

• Undertake other tasks as directed by the Senior Supporter Services Officer.

Health & Safety Responsibilities

• Comply with World Horse Welfare policies to ensure risks in the working environment are minimised.

• Raise any health and safety concerns with your Line Manager or the charity’s Health & Safety Advisor.

PERSON SPECIFICATION

Experience & Knowledge
Essential:

• Experience in data entry and administration.

• Proven customer service experience, including handling enquiries and resolving issues.

• Good understanding of database functionality.

• Computer literate with working knowledge of Microsoft Office (Word, Excel, Outlook).

Desirable:

• Working knowledge of mail‑order systems.

• Telephone sales experience.

• Experience using a charity fundraising CRM system.

Skills & Abilities
Essential:

• Strong telephone manner with a professional, approachable communication style.

• Highly proficient keyboard skills with strong accuracy.

• High attention to detail with a focus on accuracy and quality.

• Excellent verbal and written communication skills.

• Confident communicating with people at all levels.

• Effective at prioritising workload and managing multiple tasks.

• Flexible and adaptable approach to work.

• Ability to work both independently and as part of a team.

• Able to work well under pressure and consistently meet deadlines.

Desirable:

• Understanding of the function of a fundraising database.

Apply today

Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.

Closing date: Sunday 14th June 2026

Hillside Clubhouse is a coproduced mental health charity based in Islington that works collaboratively with people with mental health conditions across Islington. We work with people wherever they are in their Recovery journey, supporting those with long-term and enduring conditions such as personality disorder and schizophrenia and people with more common mental health conditions like depression and anxiety. 

We aim to maximise our members' (service users) opportunities by enabling them to grow in confidence and develop skills to support them to access employment, education, training and volunteering. Our ethos is one of co-production and partnership; everything we do is led by our members. 

We are seeking someone who is passionate about mental health and eager to support the growth of our recovery team. This role involves working directly with members both one-on-one and through group sessions.

As a Recovery Worker, you will divide your time between individual casework and facilitating group activities.

Please note the annual salary is calculated pro-rata ( 21 hours)

We are looking for a Supporter Services Administrator to join our team on a fixed-term contract, with the potential for extension.

Our supporters are at the heart of everything we do. The team responsible for data management, supporter care, and compliance plays a vital role in enabling our fundraising activities to succeed. Working collaboratively with colleagues across Battersea, as well as external suppliers and agencies, we collect, process, and analyse data to strengthen relationships and maximise impact.

In this role, you will help ensure our generous donors and customers feel valued and appreciated through outstanding supporter care. You will support the delivery of efficient, accurate, and compliant processes, ensuring that all fundraising activities are carried out with diligence and integrity.

As a Supporter Services Administrator, you will be responsible for providing excellent service to existing, potential, and former supporters. You will play a key role in building and maintaining strong relationships, helping to enhance supporter engagement and maximise income for Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 12th June 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To be confirmed

North Paddington Foodbank (NPFB) is looking for a Triage Support Officer to join our innovative and vibrant team.

You will be the first point of contact for households in crisis situations, responsible for triaging referrals,
assessing eligibility, and ensuring residents are connected to the right support, through Crisis & Resilience
or alternative pathways.

A key part of the role is working closely with the Senior Caseworker, ensuring a strong pipeline from
triage into intensive casework. You will gather high-quality information, prepare referrals, and support
a seamless handover so that households can move quickly from crisis support into longer-term
income maximisation.

Cash First doesn’t mean cash only.

Through our Crisis and Resilience Service, you will support households using a range of flexible tools, including:

• Direct bank transfers
• PIN4Cash
• Supermarket vouchers
• Energy vouchers
• Baby Bank vouchers
• Essential furniture vouchers

Alongside this, you will identify opportunities for early-stage income maximisation, helping households increase their income, stabilise their situation, and build long-term financial resilience and independence.

We have an opportunity for a Children and Young Persons Independent Sexual Violence Advisor to join our team covering the Lincoln and surrounding area working 22.5 hours a week with the option of additional hours up to a maximum of 37.5 to September 2026.

Do you want to make a difference in children and young people's lives in Lincoln and West Lindsey areas?

Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role

The main purpose of this role is to provide quality support to children and young people who are victims and survivors of sexual violence. You will be responsible for completing comprehensive initial needs and risk assessments, developing and delivering personalised safety and support plans for clients, many of whom have additional vulnerabilities and have complex needs.

You will need to be able to build and maintain effective working relationships with the Police, statutory and voluntary agencies to deliver the best possible outcomes within a multi-agency setting. As well as being tenacious in support of your clients and adept at problem solving.

To be successful in this role you will need to be approachable, flexible and caring, demonstrating empathy at all times. You will have had lengthy experience of direct service delivery (casework) with people with complex needs (ideally with children) and will have a good understanding of the impact of sexual violence offences on victims and survivors and of safeguarding issues. You will also have an excellent understanding of and commitment to the promotion of equal opportunities and diversity.

IT literacy is a must and candidates must evidence both the ability to use bespoke packages and excellence in their recording practice. If you do not possess an ISVA accreditation, we will fund this learning as it essential for the role. The role also requires enhanced DBS and police vetting.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. Ideally the successful applicant will reside in or within easy reach of Lincoln, West Lindsey and surrounding area.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About The Role

Are you passionate about helping others? Do you want to be part of a team that have a real impact on people’s lives?

We are looking for a War Pension & Armed Forces Compensation Caseworker to join our War Pension & Armed Forces Compensation Service providing tribunal representation, advice, guidance and case management to beneficiaries, ensuring Royal British Legion’s commitment to support the Armed Forces Community and the needs of beneficiary are at the centre of all that we do. 

This role will see you as the main point of contact for individuals navigating the complexities of their claims, reviews, reconsiderations, and appeals related to both the Service Pension Order and the Armed Forces Compensation Scheme. You will manage your own caseload, guiding beneficiaries through the entire process with empathy, expertise, and a commitment to putting their needs first.

Reporting to the War Pension & ARCS Manager, key responsibilities will include:

- Provide specialist advice on War Pensions and Armed Forces Compensation, ensuring all guidance is accurate and reflects current legislation
- Manage a diverse caseload, preparing cases from initial claims through to the appeals process and providing ongoing support to beneficiaries
- Conduct in-depth analysis of case files and paperwork, preparing for key dates and providing beneficiaries with clear information, guidance, and advice at every stage
- Support beneficiaries through appointments and tribunals, summarizing findings, setting expectations, and outlining next steps
- Maintain detailed and accurate case records using our case management systems
- Identify and address additional needs of beneficiaries, referring them to other RBL teams
- Collaborate with other services within the RBL to ensure a coordinated and comprehensive approach to supporting beneficiaries

This role requires a high degree of accountability, a strong eye for detail, and a deep understanding of the needs of the Armed Forces community. If you are a compassionate professional with a background in complex casework and a commitment to helping others, we encourage you to apply.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Staffordshire. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.

This role is full-time working 18.75 hours per week covering North Staffordshire Justice Centre & Stoke Crown Court.

Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?

If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.

ALDER HEY CHILDREN’S CHARITY

Job title: Community Fundraiser (Donor Relationship)

Salary: £31,325 – £39,826

Hours: 37.5 hours per week*

Location: Alder Hey Children’s Charity (based within the hospital), Liverpool. Office based with occasional working from home.

About Us

Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.

The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.

About this role:

This is an exciting opportunity for a Community Fundraiser (Donor Relationship) to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.

The Community Fundraiser (Donor Relationship) plays a vital role in delivering an exceptional supporter experience for all community and event fundraisers. This role focuses on building strong, meaningful, and long‑lasting relationships with individuals, groups, and volunteers who raise funds, ensuring they feel valued, supported, and inspired to continue their journey with the charity. The postholder will lead on thanking, recognition, supporter journeys, and stewardship-led initiatives that deepen engagement across all levels of community fundraising.

Key Responsibilities will include:

Supporter Journeys & Stewardship

• Create tailored donor journeys for all community and event supporters,
  ensuring timely touchpoints, personalised engagement, and clear pathways for
  deeper involvement.
• Develop and implement a reward and recognition process that celebrates
  supporter milestones, achievements, and loyalty, using insight‑driven methods
  to nurture long-term commitment.

• Lead and develop a new thanking process for community and event supporters,
  ensuring gratitude is timely, meaningful, and impactful across all channels.
• Develop an SMS journey for community and event supporters that enhances
  engagement, provides real-time updates, and complements wider stewardship

Supporter Journeys & Stewardship:

• Work collaboratively with the Marketing & Communications team to source
  case studies, patient stories, and supporter testimonials that demonstrate
  impact and bring fundraising stories to life.

• Work with marketing on monthly newsletters, contributing stewardship-led
  content, supporter spotlights, and updates aligned with community fundraising
  priorities

Events & Recognition:

• Lead on the planning and delivery of the annual community awards event,
  celebrating supporter achievements and strengthening the charity’s
  relationship with grassroots fundraisers.

• Ensure the event reflects supporter diversity, contribution levels, and the
  organisation’s values.

Data & Insights:

• Maintain accurate, timely and GDPR‑compliant supporter records to ensure
  excellent stewardship and meaningful reporting

• Use insight and supporter feedback to continually refine journeys,
  communications, and stewardship approaches

Any other reasonable duties as required by your line manager.

Please see the attached Job Description and Person Specification for more information.

Job Closes: Monday 15th June 2026, 12pm

Interviews (to be held at Alder Hey): Tuesday 23rd June 2026

We have an exciting opportunity for an Adult Caseworker to join the team in Gloucestershire, working 37.5 hours a week. This role is offered as hybrid working from home and at least one day per week from our office in Gloucester. Regular travel will also be required throughout the area.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

As an Caseworker you will:

• deliver excellent services to both adults and children and young people who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process.
• help people cope and recover from the effects of crime.
• act as a single point of contact, undertaking effective need and risk assessments.
• coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims.

You will need:

• Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting
• Previous experience of working with vulnerable adults and/or families
• To be able to work without direct supervision, prioritising work and managing competing demands
• The ability to complete needs and risk assessments
• To demonstrate empathy

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

The arts for mental health – peer support delivered creatively

Sound Minds is a user-led charity transforming lives through music, film and art. We are a thriving community bound together by creativity and a shared belief in mutual learning and peer support.

Our Canerows Programme delivers a ward visiting service at Springfield Hospital and community-based Peer Support.

Main purposes of the job:

Sound Minds is recruiting a Peer Support Worker to join our team in Wandsworth.

The Peer Support Transformation Project is funded by and delivered in partnership with South West London and St Georges Mental Health Trust, Mushkil Aasaan, and Wandsworth Carers Centre. It is an integral part of Sound Minds’ Canerows programme; a user led service working to improve the lives of people who are overcoming mental health challenges.

Mental Health Peer Support gives emotional support and promotes access to information and practical advice to people experiencing mental health difficulties.

As a Peer Support Worker, you will draw on your own direct lived experience of mental health difficulties to support other people through time-limited 1-2-1 sessions. Peer Support Workers at Sound Minds work collaboratively with the Sound Minds team and our partners at South West London and St Georges Mental Health NHS Trust. They offer educational, emotional and practical support towards goals that are defined by the client.

Peer Support Workers are supported through peer support training and regular supervision. Personal lived experience of mental ill health is essential for this role.

Salary: £27,169 per annum (pro rata) & 3% contribution to pension

Hours: 21 hours per week

This fixed term contract ends on 31 March 2027 and is renewable depending on funding.

Personal lived experience of mental health difficulties is essential for this role. You will be required to have a DBS (criminal records check) and satisfactory written references before starting.

The full job description and application pack are available from Sound Minds’ website.

Closing date: 10:00am, Monday 29th June 2026

First interviews: Monday 6th July 2026

Second interviews: date tbc

We're looking for a Support Worker to join our Support and Advocacy team.

Working as part of our multi-disciplinary team, Our Support Worker provides casework support for male, trans and non-binary sex workers, which could include areas like homelessness, sexual health, mental health, substance use and chemsex. As a creative charity, Our Support Worker will also support delivery of our creative sessions and creative projects. This is an opportunity to specialise and take a leading role developing an element of Support and Advocacy, such as outreach, sexual health or mental health.

Location: Manchester City Centre

Working pattern: 4 days per week (30 hours)

Salary: £31,537 FTE - £25,230 Actual

Application deadline: 12 noon Friday 5th June

Specialist Teaching Assistant – Autism / SEND

We are Ambitious about Autism, a national charity with a clear goal: to create a world where autistic children and young people are heard, included and supported.

We are looking for patient, empathetic and resilient STAs to join our Ofsted “Outstanding” TreeHouse School in Muswell Hill.

• Full time, permanent (term time only)
• Hours: 8.45am – 4.35pm
• Salary: £27,770 to £28,005 per annum
• Location: Muswell Hill, North London (N10 3JA)
• Start date: September 2026

The role:

This is a role where no two days are ever the same! Some days can be very challenging, but they can also be incredibly rewarding. As a LSA, you will be working on a 1:1 basis with our autistic pupils and assisting them with:

• Access learning
• Developing communication, confidence and independence
• Celebrate progress - however big or small
• Take part in community based activities like swimming, skiing and horse riding
• Responding to behaviours of distress with patient and supportive care
• Supporting pupils with personal care
• Helping our pupils feel safe, understood and proud of themselves

Why join us:

• This is a term time only role (yet you are paid across 52 weeks!)
• You will be placed on a training programme when you join the role with continued CPD
• Be part of a warm, supportive and collaborative team
• Progression opportunities to grow your career in SEND
• Be part of a national charity with a clear mission and shared values
• Varied, meaningful work with real impact
• Access to staff discount schemes, including Blue Light Card eligibility
• Full benefits package is on our website

The official internal title for this role is Specialist Teaching Assistant, but it is advertised externally as Learning Support Assistant to reflect the nature of the role and maximise reach.

Ambitious About Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious About Autism is committed to safeguarding and promoting the welfare of children and young people, and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search may be carried out in line with Keeping Children Safe in Education.

The safeguarding responsibilities of the post are as per the job description and person specification.
Whether the post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities, certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Housing First Support Worker – Connect Community Trust (Somerset)
Salary: £27,669.10 per annum (pro rata) 35hrs a week

Are you passionate about walking alongside people as they rebuild their lives? We’re looking for a compassionate and committed Housing First Support Worker to help people move on from homelessness into secure, independent living.

This is a truly person-centred, community-based role where relationships are at the heart of everything. You’ll work with individuals who have often experienced significant trauma and exclusion, offering flexible, long-term support that adapts to their needs. Through patience, consistency, and trust, you’ll support people to maintain their tenancies, improve their wellbeing, and reconnect with their communities.

You’ll hold a small caseload, enabling you to provide meaningful, tailored support – whether that’s helping someone set up their new home, access health and recovery services, manage finances, or simply being a steady, reliable presence in their lives. Working collaboratively with local partners, you’ll play a key role in helping people build a stable and hopeful future.

About you:
You’ll bring experience of working with people facing homelessness, mental health challenges, or other complex needs, alongside a genuine belief that everyone deserves a safe place to call home. You’ll be resilient, empathetic, and able to work both independently and as part of a wider team. Strong communication skills are essential, as is a full driving licence and access to a vehicle, given the rural nature of the role.

For an informal conversation, please contact Suzanne Addicott directly.

Rolling interviews – we encourage early applications.

We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Managerto join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.

£40,000.00 per annum, working 40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Our domestic abuse services provide safe, high-quality accommodation and support to women and children fleeing abuse. Through trauma-informed and survivor-led approaches, we help individuals recover from trauma, rebuild confidence, and move towards greater independence and safety.

The Opportunity

This is a rewarding opportunity for an experienced and values-driven Service Manager to lead a specialist accommodation-based service supporting up to 15 women and children fleeing domestic abuse.

As Service Manager, you will oversee the day-to-day delivery and ongoing development of the service, ensuring high standards of safety, safeguarding, support, and housing management are consistently maintained. You will lead and motivate a dedicated frontline team to deliver person-centred, trauma-informed support that empowers survivors to recover, rebuild, and achieve positive outcomes.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Service Leadership and Operational Management

• Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse.

Safeguarding, Risk and Safety Management

• Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused.

Staff Leadership and Performance Management

• Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes.

Quality Assurance, Partnerships and Service Development

• Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery.

Compliance and Professional Practice

• Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards.

About you:

Knowledge and Experience

• Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families.

Skills and Abilities

• Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services.

Personal Qualities

• Commitment to delivering person-centred, empowering, and inclusive services.

About us:

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.