Knowledge and policy manager jobs
Our vision
Better nature for all. A future where everyone can experience, enjoy, protect and restore the natural world.
How is Finance a part of this vision
- Every pound invested in TCV delivers at least ten pounds in social, environmental and health benefits.
- Green social prescribing returns two pounds and forty two pence for every pound invested.
The central finance team works in partnership with TCV departments providing impact driven and robust monitoring and reporting. As a charity we ensure we are sustainable and efficient with strong governance and financial resilience.
The role
This is an exciting new role to work closely with the Finance Director and finance team. We are looking for a finance manager who can provide robust financial controls and reporting to help ensure we maximise our impact and make every penny count.
You will
- Lead on the preparation of monthly management accounts.
- Ensure compliance with controls and charity finance regulations.
- Ensure accuracy and timely reconciliations, forecasts, restricted funds analysis and budgets.
- Assist with the annual audits and statutory accounts preparation.
- Prepare VAT and Gift aid claims.
- Support teams with grant reporting.
A key part of this role will be building strong relationships and engaging with budget holders to guide them through financial principles and controls and create impactful reporting solutions.
About you
We are looking for someone who will bring:
- A recognised finance qualification (ACA, ACCA, CIMA, or equivalent) or relevant experience.
- Experience managing charity or non-profit finances.
- Strong financial analysis and reporting skills.
- Excellent communication and influencing ability, you can explain numbers in plain English.
- A genuine passion for making a difference through your work.
Why Join Us?
- Work for a cause that matters, every pound helps change lives.
- Join a supportive, ambitious, and friendly team.
- Enjoy flexible hybrid working and a culture that values balance and wellbeing.
- Opportunities for professional growth and development.
Hybrid working with at least 2 days a week in Doncaster - Gresley House.
Hours negotiable: 28 - 35 hours per week.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
Connecting people and green spaces to deliver lasting outcomes for both.

The client requests no contact from agencies or media sales.
The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.
We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee an expanding network of peer programs and staff in London.
Experience of healthcare working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.
Your work will involve maintaining and monitoring our existing HCT peer projects across London. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of separate projects.
This post also involves regular liaison with external partners across the region, including key stakeholders such as Operational Delivery Network (ODN) managers for each area, alongside senior NHS colleagues, drug and alcohol services etc.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Management Accountant
Location: Longfield Hospice, Minchinhampton, Stroud, Gloucestershire
Salary: £45,000 per annum FTE
Contract Type: From 30 to 37.5 hours per week, pro rata, permanent role. Can be flexible on working pattern
Closing Date: 20 February 2026. The closing date may be earlier, depending upon the number of applicants.
About Us
Longfield Hospice provides compassionate, holistic care for people with a life-limiting illness, focusing on comfort, dignity, and quality of life. We offer a warm, supportive environment in their own home, where patients receive expert pain and symptom management, emotional and spiritual support, and personalised care tailored to their needs and wishes.
Our hospice also extends their care to families and loved ones, offering guidance, and bereavement support to help them navigate a difficult and often overwhelming time. At its heart, hospice care aims to ensure that every person can live their final days with respect, comfort, and in peace.
About the Role
We’re seeking a Management Accountant to lead our Finance team and ensure the smooth running of financial operations across the organisation.
As Management Accountant, you will play a pivotal role in delivering accurate and timely management accounts, supporting financial decision-making, and ensuring compliance with charity-specific financial regulations. You’ll work closely with your line manager, Head of Financial Planning, to analyse financial performance and drive process improvements that enhance operational efficiency.
Key Responsibilities of the Management Accountant role
- Provide day-to-day line management and oversee workload allocation within the Finance team.
- Maintain accurate records of income and expenditure in line with charity SORP (Statement of Recommended Practice). Training can be given.
- Prepare monthly management accounts, including variance analysis.
- Ensure compliance with financial policies, procedures, and relevant charity legislation.
- Ensure accurate preparation and timely submission of VAT returns, Payroll and associated taxes.
- Monitor Restricted and Unrestricted funds, ensuring appropriate allocation and reporting.
- Work with operational teams to provide information, support income generation and facilitate reporting.
About You
- Proven experience in management accounting and team supervision.
- Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent) or qualified by experience.
- Strong understanding of accounting principles and a willingness to learn charity-specific regulations.
- Proficient in financial systems and Microsoft Excel.
- Excellent attention to detail, analytical skills, and ability to meet deadlines.
- Strong communication skills and a collaborative working style.
- Empathy with the aims of hospice provision.
Why Join Us?
This is a fantastic opportunity to contribute to a cause that truly matters. You’ll be part of a supportive team that values innovation, collaboration, and compassion. We offer a rewarding role where your work directly contributes to Longfield Hospice.
Benefits
Hybrid working;
Free parking;
Cycle to work scheme;
Employee Assistance Programme (EAP);
Purchase of Annual Leave Scheme;
Flexible working arrangements.
# ACA accountant # CIMA accountant # ACCA accountant # qualified accountant # management accountant # finance accountant # accountant
# experience accountant # finance # charity accountant.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for a Content Manager to join our team in this newly created role.
Location – This is a hybrid role with one day a week in our London office (usually a Monday) and the rest from home. There will also be occasional travel to other programme sites (currently Stoke-On-Trent, Redcar, Middlesbrough and Scotland).
Salary – Between £40,000 and £45,000 DOE
Employment Type – Permanent
Team – Communications team
About you
We are looking for someone who can demonstrate the following:
- Qualification in a relevant subject such as journalism, communications, English or a related discipline or demonstratable experience in a communications role, including copywriting and content creation.
- Experience developing content in partnership with people with lived experience, ideally within a third sector or community context.
- Significant experience producing high-quality, clear, compelling, and audience appropriate content for a range of platforms.
- Strong eye for a compelling story to help demonstrate our impact and inspire collaboration from our partners.
- Excellent written and verbal communication skills and the ability to communicate effectively and confidently with different groups of people.
About the role
The responsibilities of this role include:
- Developing and delivering high-quality content that aligns with organisational strategy, brand guidelines, and communications objectives.
- Supporting the delivery of a national content strategy in collaboration with the Head of Communications, local Communications Coordinators and the Fundraising team.
- Identifying, creating, and delivering compelling content across multiple channels, from case studies, blogs and newsletters to infographics, video, film, and promotional materials.
- Maintaining and strengthening relationships with key national and local stakeholders in line with our communications strategy and goals.
- Supporting Thrive at Five’s positioning with funders, policymakers, partners and the wider early years sector, including government, policy, media and influencing activities.
About us
Thrive at Five is a national charity focused on giving every child the best possible start in life. We know the foundations for life and learning are built in the earliest years, from pregnancy to five. By working alongside families, communities and local partners, we help build stronger, more connected support for parents, so more children get what they need to thrive and reach a good level of development by age five.
Thrive at Five is a relatively young organisation but with an already strong national and political profile, having been called out in Parliament for our ways of working in Stoke-on-Trent and invited to be interviewed at the 2025 Civil Society Summit by the Secretary of State for Education. We have grown rapidly in our first four years, with a growing team of nearly 40 across the country. 2026 will be a year of further growth and milestones for the charity as we celebrate our fifth-year anniversary and expand into our third and fourth regions. This will involve recruiting for a new teams, establishing our programmes and beginning to co-design and implement our work in partnership with communities.
About our benefits
- Pension contributions – We will contribute 3% and you can contribute 5% towards your pension through NEST.
- Hybrid working with one anchor day a week in our central London office near to Victoria train station, coach station and underground.
- 25 annual leave days per year plus bank holidays
- In addition to your laptop and phone provided by us, you can also receive a £100 contribution towards your home-working set up.
- £100 contribution towards your professional body membership
Please note that as this role is subject to a successful Basic Level Disclosure check through the Disclosure and Barring Service (DBS). If you have any unspent convictions, but wish to apply for this role, please advise us in your application. The successful candidate will also need to provide satisfactory references and current right to work in the UK.
To apply for this role, please submit your cover letter and CV by following the Apply Now button. Applications will be reviewed and shortlisted as they are received. While the closing date is midnight on Thursday, 26 February 2026, we may close the vacancy earlier if a suitable candidate is identified.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.
Are you an experienced Service Manager, looking to join at an exciting time of growth and be part of a brand-new service opening in Aylesbury. If you are an experienced Service Manager who is committed to leading a high quality team to support vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you!
What you’ll be doing
- Lead and support a team of support workers to deliver high quality support sessions, supporting individuals with multiple disadvantage who are facing homelessness.
- Manage and administer an effective high-performance culture through regular 1:1s, objective setting and appraisals, providing additional support where necessary to overcome challenges and barriers.
- Support your team to seek out opportunities for knowledge development and skill improvement, reviewing its relevance against organisational policies and budgets.
- Fulfil all mandatory line management responsibilities (e.g. annual leave and sickness management), providing strong leadership throughout the entire employee life cycle in accordance with the organisation’s People policies.
- Lead on ensuring all aspects of service and property compliance and H&S are maintained at appropriate levels at all times, escalating concerns without delay to senior management.
- Lead on the monitoring and delivery of all relevant contract performance elements, supporting your team to proactively engage with the meeting (and exceeding) of those measures.
- Maintain oversight across all safeguarding matters for the service, leading on engagement with external stakeholders and multi-disciplinary teams, attending case review meetings where appropriate.
- Support the team to take ownership of any rent management matters for residents, helping them to understand the importance of appropriate money management and to take necessary action to avoid arears, which will involve administration of housing benefit claims.
- Support the team with welfare benefit queries and money management skills to maximise rental income.
What you’ll receive
- Salary - £38,000
- 31 days of annual leave
- On-site parking
- Blue Light Card
- Referral programme
The client requests no contact from agencies or media sales.
Role description, February 2026
Reports to: Executive Director of Marketing and Communications
Direct reports: One (Digital Marketing Manager)
Location: Unit 7, Finsbury Business Centre Clerkenwell, London, EC1R 0NE, hybrid (at least one office day a week to qualify for London Weighting)
Status, hours: Permanent, full-time
Salary: Starting at £50,622 plus benefits (includes 11% London Weighting), more could be considered for an exceptional candidate.
Role Summary
This is a crucial role in our digital and marketing team, ensuring that we engage significant new and existing audiences through campaigns, marketing activity and digital content year-round. You will coordinate delivery of Alcohol Change UK’s flagship Dry January® challenge and ensure that other campaigns (Sober Spring, Alcohol Awareness Week and wider marketing initiatives) connect with audiences across the UK and internationally. Working closely with external agencies and the Executive Director of Communications and Marketing, you will increase the profile of our work and help drive growth in our audiences, and those taking part in our behaviour change programme.
Key Tasks and Responsibilities
Please refer to the candidate pack for role and responsibilities of this post.
Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers.
We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination.
Deadline for us to receive your application: Strictly 9am, 3 March 2026. The online application form gives a date and time stamp to all applications.
We will aim to get back to you by: 5 March 2026. All applicants will receive a response.
Interviews: 10/11 March 2026 (please save this date!)
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.



The client requests no contact from agencies or media sales.
The Policy and Campaigns Manager leads ADUK in championing reforms that pave the way for better access for all disabled people partnered with a highly trained assistance dog. Through dynamic campaigns and impactful initiatives, this role is pivotal to how ADUK amplifies the voices of those whose lives are transformed by these life changing dogs, ensuring that their rights are protected for years to come.
Key Responsibilities
- In partnership with the Executive Director (ED), continue to develop a compelling case for taking a standards-based approach to the training and welfare of assistance dogs.
- Gather, analyse and apply robust evidence to strengthen ADUK’s credibility, influence and voice on key policy and campaigning issues.
- Work with the ED to identify and progress opportunities for ADUK and its members to engage with policymakers, regulators and other decision-makers, and to support positive policy change.
- Develop and deliver written and in-person reports and briefings for different audiences, including politicians, policy officials, and other decision-makers.
- Collaborate with the ED and Head of Education and Allyship to develop relationships with key stakeholders.
- Lead, manage and convene the ADUK Advisory Panel, ensuring it operates effectively and informs ADUK’s policy and campaigning work.
- Monitor legislation and policy developments relevant to assistance dogs and dog welfare and communicate these as appropriate to members.
- Support the ED with the delivery of ADUK’s policy function, including the preparation of policy statements, briefing papers, media responses, and submissions to consultations and inquiries.
- Provide informed policy advice to the ED on priority issues affecting ADUK and its members.
- Represent ADUK externally, articulating its policy positions at meetings, events and forums, where appropriate.
- Take responsibility for projects, with the support of the Executive Director where appropriate, including joint work with partner organisations.
- Organise meetings, policy roundtables, expert workshops, policy training and other events.
- Provide information and support to service providers on assistance dog policies to promote access rights for disabled people with assistance dogs.
Knowledge, Skills, and Attributes:
Essential – applicants will:
- Have experience working in a policy, public affairs/campaigning role, with a solid understanding of how the policy development process works and how to influence national policy.
- Experience in convening and facilitating advisory groups, panels or stakeholder forums to support organisational decision-making.
- Experience in planning and delivering events, workshops or meetings that support policy, stakeholder engagement or organisational aims
- Have the ability to analyse and interpret information from a range of sources.
- Have strong interpersonal skills including being able to develop positive and effective working relationships with a diverse range of people and organisations.
- Have the ability to act on your own initiative and develop new work.
- Be comfortable maintaining existing policy positions and relationships.
- Have experience in communicating complex ideas or processes to a range of diverse audiences.
- Have excellent writing and verbal communication skills and experience in producing briefings, consultation responses and other communications on behalf of an organisation and for a wide range of audiences.
- Represent ADUK with credibility and authority in all external communications
Applicants should be aligned with ADUK’s values of championing a standards-based approach to the training and welfare of assistance dogs.
See recruitment pack for full job and person spec.
To champion high standards of welfare and training for assistance dogs, and to work for a society where their owners have no barriers.
The client requests no contact from agencies or media sales.
We are seeking an experienced and highly organised Business Manager to provide strategic and operational leadership across finance, HR, property management, compliance, and administration.
This is a pivotal role within ORL, working closely with the Chief Executive Officer to ensure the organisation is financially sustainable, compliant, and well-run, and that our properties and systems support the delivery of safe, high-quality services for residents, staff, volunteers, and visitors.
Your responsibilities will include overseeing financial operations such as payroll, pensions, Gift Aid claims, and bank reconciliations, as well as supporting the preparation of financial reports and budgets. You will manage HR administration, including recruitment, onboarding, policy development, and employee wellbeing. In addition, you will ensure compliance with health and safety legislation, carry out risk assessments, and oversee property management, lease agreements, and insurance.
The ideal candidate will have strong experience in finance and HR management, excellent organisational skills, and the ability to lead and motivate staff. You’ll be confident in handling budgets, compliance requirements, and operational systems, with a proactive approach to problem-solving. Experience working in the charity or not-for-profit sector would be an advantage.
This role offers the opportunity to make a real impact by ensuring our organisation runs efficiently and sustainably, supporting the delivery of our mission and services.
Our mission is to support single people who are homeless in Leicester, to recover, reset and rebuild their lives in a safe and stable home.

The client requests no contact from agencies or media sales.
Position: Infrastructure Manager
Type: Full-time (35 hours a week)
Contract: 12 months Fixed term contract
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional & Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our IT Infrastructure team cover the following areas:
- Fully responsible for managing the technology stacks
- Ensuring the underlying systems and data are secure and highly protected from malicious actors
- Ensuring the systems are available
- Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
- Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
- Embed principles of best value and money saving into all technology decisions
We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.
Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.
This role is responsible for:
- Maintenance of technical infrastructure based on Microsoft technologies
- Automated process creation to ensure systems are monitored and managed
- Migration of remaining on premise systems to Microsoft cloud based solutions
- Maintenance of legacy systems and processes where necessary
- Ensuring systems are highly accessible and available
- Advice to the Organisation on best practice on technology
For this role we’re looking for:
- Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
- Knowledge of Dynamics CRM 365 and associated technology
- Knowledge of Azure services, PowerApps, DataVerse
- Knowledge of sound backup and security protocols
- Experience of managing external stakeholders and 3rd party suppliers
- Service Management experience
- IT provision expertise
- Knowledge of MS Intune
Please note this role is a 12 months fixed term contract.
Closing date for applications: 9:00 on Friday 27th February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
General Overview
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and supporting all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders, and partners experience this in our daily delivery.
As the Devon Service Manager, you will oversee all the adult ITRS team and be instrumental in developing and sustaining networks, partnerships and new networks across Devon. You will be responsible to the Head of Service and be part of the service manager team working closely alongside the other service managers.
Alongside your service manager colleagues, you will play a key leadership role in the delivery, development, and oversight of high-quality services for individuals impacted by domestic abuse, sexual violence and stalking, as well as for those who use harmful behaviours. You will be part of a team managing a diverse portfolio of services spanning prevention, crisis intervention, behaviour change, survivor recovery, and professional training. These include in-person interventions and digital platforms, therapeutic services and outreach across all age groups and communities.
You will be responsible for ensuring that our services are trauma-responsive, culturally competent and inclusive, with a strong focus on safeguarding, survivor voice and best practice. You will support teams to deliver consistently excellent support, ensure contract compliance and drive continuous improvement and innovation in a changing landscape.
As part of the Service Manager team, you will also hold strategic responsibility in scoping new projects, supporting research and business development opportunities. You will also ensure that the wellbeing and development of our people is at the front of our management and leadership priorities.
As the Devon Service Manager, you will have experience working with health professionals in a management or training capacity, and a comprehensive understanding of trauma-informed practice and managing risk. This service takes an innovative approach to both delivering training to GP surgeries and providing therapeutic support to patients referred to us via surgeries who have received our training.
FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.
This role may include evening and weekend work when required.
Operational Responsibilities
- Service Delivery Oversight: Ensure the smooth and effective daily running of services across all areas—domestic abuse, sexual violence, stalking, behaviour change, survivor recovery, and training—delivered both in-person and digitally.
- Leadership and Management: Role model trauma responsive and inclusive leadership. Ensuring all staff and volunteers are effectively performance managed and live the charity’s values and have all appropriate resources to achieve excellence in their field. Work alongside colleagues from across FearFree to provide support, assistance and management to over teams where required.
- Safeguarding and Risk Management: Lead on child safeguarding and act as Deputy Safeguarding Lead when required. Oversee safeguarding practices across services, ensuring timely risk assessments, safety planning, and escalation of concerns.
- Quality Assurance and Continuous Improvement: Monitor service quality through audits, case file reviews, feedback, and outcome data. Lead service improvements in response to learning, client feedback, and evolving best practice.
- Policy and Compliance: Ensure all services operate within legal, regulatory, contractual, and policy frameworks. Maintain accurate and confidential records in accordance with data protection and safeguarding legislation.
- Performance Monitoring and Reporting: Track and analyse performance data to assess impact, identify trends, and inform service planning. Produce high-quality reports for internal leadership, commissioners, and funders.
- Partnerships and Representation: Maintain strong local and strategic partnerships with statutory and voluntary agencies. Represent the charity in multi-agency forums, commissioning meetings, and stakeholder events.
- Crisis and Incident Management: Support staff with complex or high-risk cases. Lead operational responses to critical incidents or safeguarding escalations in collaboration with senior leaders. Provide Duty Out of Hours cover as part of a Senior Management Rota for safeguarding and incident management.
- Volunteer and Student Engagement: Oversee the safe and meaningful integration of volunteers and student placements into service delivery, ensuring appropriate supervision and development opportunities.
- System and Process Improvement: Identify inefficiencies in operational systems and work with others to develop streamlined, integrated processes across services and reporting tools.
- Strategic Oversight: To take part in, and contribute to Executive Leadership meetings as required, providing operational guidance.
- Budgets and Financial performance: Carefully monitor and evaluate both financial and non-financial performance and create contingency plans to predict and rectify any variables. Contribute to the creation of annual and budgets and financial targets.
- Advising on new development opportunities: Utilising data, local and national knowledge, identification of unmet needs, professional relationships and best practice to contribute to new opportunities.
Application
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Relationship Management
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To act as the lead and relationship manager with partners on behalf of Think Active Lead, or support the development of local partnerships and networks promoting collaboration across all relevant sectors
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Raise awareness of funding opportunities available to increase participation in sport and physical activity.
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Lead, or support, on the development of local place partnerships that align multiple agendas with partners from across different sectors and advocate for the benefits of physical activity.
Project Management
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To act as the lead for Sport England and other projects and initiatives managed by Think Active.
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High-quality project management that ensures the project's aims are clear, that they are delivered on time and on budget and in line with our values.
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Effective delivery of the Think Active, #WeThinkActive strategy, through your contribution as a team member of Think Active and with and through partners.
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Tangibly contribute to the increase in participation in sport and physical activity and address wider social needs through creative and innovative approaches and partnerships.
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Seek out opportunities to generate income and contribute to Think Active business development and income generation targets both for the organisation and for local partners.
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Use robust data and insight to co-design, implement and evaluate innovative. and appropriate projects and initiatives.
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Prepare detailed performance and financial reports for your work.
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Adhere to GDPR and data protection through your planning, implementation and communication.
Financial Management
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Plan, implement and in accordance with funding guidance, financial procedures, and policies, take responsibility for diversifying Think Active’s income streams in line with the strategy and business development plan
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Project and budget management, including forecasting, monitoring of income and expenditure, plus the submission of financial reporting
Demonstrating Impact
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Reporting progress and capturing value through case studies and evaluation processes designed to evidence the impact
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Storytelling – the ability to articulate the impact and value of Think Active (locally, regionally, nationally and across various sectors)
Marketing and Communications
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By strategically cultivating and managing partnerships, you will play an important role in building brand visibility and enhancing Think Active’s marketing and communications efforts.
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You will collaborate with internal colleagues and external stakeholders to create compelling narratives that showcase the impact of our projects and initiatives, driving awareness and engagement.
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By leveraging partnerships, the Partnership Manager will contribute to positioning Think Active in promoting health and well-being through innovative and impactful physical activity projects, initiatives and collaborations.
PERSON SPECIFICATION
Core Values
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Ability to promote and manage diversity and demonstrate a fair and ethical approach in all situations
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A team player who can communicate and work effectively within a team environment
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Demonstrate kindness, consideration, appreciation, and acceptance (and you should expect the same in return).
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Excellent communication and interpersonal skills
Qualifications
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Relevant degree or equivalent or experience qualification in business, health, sport, physical activity or a related field
Knowledge / Experience
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Proven experience in partnership development or comparable role (including project management) within a sport, physical activity, health, charity, nonprofit or similar setting. We are particularly interested in those with experience in the Health Sector
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Track record of delivering successful individual, team, and partnership outcomes
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Experience in developing, managing and nurturing relationships with partners and stakeholders
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Knowledge of issues facing the least active in society and the benefits of physical activity
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Knowledge of the local community and stakeholders in Coventry, Solihull, and Warwickshire
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Previous experience with fundraising and grant applications
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Experience in event planning and delivery
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Knowledge of local and national strategies and policies relating to sport, physical activity, and health promotion
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Knowledge of current trends and innovations in sport and physical activity participation and promotion
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Knowledge of safeguarding and protecting children and vulnerable people in sport.
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Knowledge of current legislation related to health, community, and sport agendas.
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Experience in drafting, implementing, and reporting on strategic development plans and policies in partnership with partners, stakeholders, and people.
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Experience in planning and managing significant budgets related to priorities and meeting the requirements of funding agencies or partner organisations.
Skills & Abilities
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Ability to successfully lead or manage and motivate individuals and a project team
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Ability to develop and implement effective partnership strategies
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Well-developed written and verbal communication skills and the ability to motivate, enthuse, persuade, negotiate, and influence.
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Strategic, critical thinking and decision-making skills
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The ability to be well organised, work on your own initiative and across a broad portfolio, successfully managing a range of projects, partners, and budgets often with conflicting deadlines and priorities.
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Strong project management skills
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Computer literate across a range of platforms (we use Microsoft Word, Excel, PowerPoint and Project)
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Presentation skills with the ability to facilitate group sessions and workshops
BEHAVIOURAL TRAITS
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Strong work ethic and have the willingness to go above and beyond.
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Professional, supportive and always respect confidentiality.
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Able to reflect on your own performance and want to improve, can take and welcome feedback, and embrace improvement areas through self-development, training, and professional development
TECHNICAL & PRACTICAL REQUIREMENTS
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Willingness to work occasional evenings/weekends.
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Ability to travel across Coventry, Solihull and Warwickshire, and wider across the West Midlands and nationally as required,
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Think Active’s main headquarters are in Leamington Spa, with work also taking place across Coventry, Solihull, and Warwickshire. We operate a blended working model that includes home working, office attendance, and travel to meetings as required. The post holder will be expected to work flexibly to meet the organisation's needs.
For everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.
£37,500 to £44,700 per year
Fixed term contract (two years), full-time (37.5 hours per week)
Based in the West Midlands with regular travel across the region
Are you driven by equity and ready to make a real difference for Black men’s health? We’ve launched a bold new pilot in the West Midlands to tackle the urgent issue of late prostate cancer diagnosis in Black men and we need a dynamic Project Manager to lead the way. In this pivotal role, you’ll bring communities, healthcare partners and local insight together to dismantle barriers, build trust, and shape a model that could change outcomes across the UK.
What the job involves
As the Project Manager, you’ll lead an innovative pilot designed to tackle late diagnosis of prostate cancer in Black men. Day to day, you’ll shape and deliver a regional model that breaks down systemic barriers to early diagnosis - from coordinating the unification of efforts to address drivers of inequity in prostate cancer to establishing a new bridging fund to support cross-sector partnerships. You’ll work closely with community organisations, Primary Care Networks and NHS stakeholders, bringing people together to build trust and drive practical, measurable improvements.
What we want from you
You’ll be someone who cares deeply about health equity and is motivated by making real change happen for Black men in prostate cancer. We’re looking for someone who has experience designing or delivering community‑based health projects and feels confident working across sectors to build strong, equitable partnerships. You’ll bring strategic thinking, the ability to turn insight into action, and the communication skills to engage, influence and inspire. You’ll be comfortable managing timelines, budgets and reporting impact, and you’ll bring a strong understanding of public health, health equity or programme management. Most importantly, you’ll champion inclusion, cultural sensitivity and our values in everything you do.
As this role is supporting our work in the West Midlands, candidates must live within, or no more than 30 minutes from, one of the following NHS Health Trust areas: Herefordshire and Worcestershire, Black Country, Shropshire, Telford and Wrekin, Staffordshire and Stoke-on-Trent, Birmingham and Solihull, or Coventry and Warwickshire.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page via the apply button to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application.
The closing date is Sunday 22nd February 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled from Monday 2nd March 2026. We’re expecting the interviews for this role to be held online.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Job Title: Deputy Service Manager
Location: Derby City (on-site role)
Salary: £35,674.05 per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City. This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.
The Deputy service manager will join our management team to assist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smooth running of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children.
A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service
Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services
As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 2 February 2026
Interview Date: 11 ansd 12 March 2026
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join The Winchester Beacon in the role of Facilities and Compliance Manager and know that every day you are helping people to rebuild their lives and move on from homelessness. It is an opportunity to shape this new role at an exciting time of growth for the charity.
The Facilities and Compliance Manager is responsible for overseeing the efficient operation, safety and regulatory compliance of all charity facilities. This role ensures that buildings, systems and operations meet legal standards and support a safe and productive work environment.
Facilities Management
- Manage maintenance, repairs and upgrades across all sites.
- Oversee supplier relationships and service contracts.
- Implement sustainability and energy efficiency initiatives.
- Ensure physical and digital security systems are effective.
Compliance Oversight
- Develop and maintain compliance programmes aligned with UK regulations.
- Conduct audits and inspections; maintain documentation.
- Liaise with regulatory bodies and respond to inspections.
- Train staff on compliance policies and procedures.
Health and Safety
- Lead health and safety initiatives and risk assessments.
- Ensure emergency preparedness and incident response plans.
- Maintain compliance with HSE and environmental standards.
Remote Work and Hybrid Facilities
- Support remote and hybrid work policies, ensuring compliance with health and safety regulations for home-based employees.
- Coordinate remote access to facilities systems and documentation.
- Ensure remote workers have appropriate equipment and support.
Bachelor’s degree in Facilities Management, Engineering, Compliance or a related field or equivalent experience. Proven experience in facilities and compliance roles. Strong knowledge of UK health, safety and environmental regulations. Excellent organisational and communication skills. Proficiency in facilities and compliance management software. You will be supported for certifications including NEBOSH, ISO, CISI
To help break the cycle of homelessness by enabling people to rebuild their lives.
The client requests no contact from agencies or media sales.
We are recruiting for a Digital Service Manager to join the Digital team on a 23-month Fixed Term Contract.
This is an exciting opportunity to join The National Lottery Community Fund as a Digital Service Manager.
The Fund’s digital live service is the front door to our communities. It encompasses the key touchpoints that users engage with on a daily basis to access our funding. You will have responsibility for managing the Fund’s digital live service on a day to day basis This includes ensuring it consistently meets business needs and user expectations. You will also have the opportunity to help improve our service.
You will be part of our Digital team. We’re a multi-disciplinary team, working to user-led design principles. You will work with other designers, product managers, developers, and colleagues from the rest of the Fund to ensure that our live service is performing to agreed standards.
You will be part of a service team who love sharing knowledge and experience. We’ll offer you support to further develop your skills, and opportunities to develop your experience and skills in a digital environment.
The responsibilities of the job include:
- Managing the digital live service including defining (SLAs) and ensuring the quality, availability, and performance of the service
- Proactively sharing learning across digital teams to support continuous improvement
- Creating service reports for a variety of stakeholders
- Wider stakeholder engagement and communication
- Managing service incidents through to resolution
- Maintaining service documentation and systems
- Identify service optimisation opportunities, and contribute to the implementation of proposed solutions.
Interview Details:
Interview Date: Week beginning 10 March 2026
Interview Format: Virtual
Location: Hybrid working, anywhere in the UK. Choice of home or office working (offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, or Newtown). Some in person meetings, including quarterly away days across UK locations.
We’ll talk to you about where you are based and your working pattern if you get the job.
If you would like an informal conversation about the role specifically, please contact: Janine Knox.
Any questions about the recruitment process, please email the recruitment team.
How to apply
Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – so you should show how you meet them in your supporting statement.
Essential Criteria:
- Experience of managing live digital services or platforms including defining and monitoring SLAs and KPIs.
- Hands-on experience of leading incident resolution and root cause analysis.
- Ability to produce service level dashboards, reports, and performance summaries for stakeholders.
- Experience of working with diverse stakeholders and communicating effectively.
- Ability to create and maintain accurate service documentation and system records.
- Knowledge of end-to-end digital platforms (web, mobile, databases etc).
- Work collaboratively in an agile or fast-paced environment.
Desirable Criteria:
- Experience of manging service helpdesk software
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.


