Online support professional jobs
As we prepare to launch an ambitious £150 million philanthropic campaign, we are seeking a strategic and driven Prospect Development Manager to lead the delivery of insight-driven prospect management across the Philanthropy and Partnerships Directorate.
You will play a critical role in creating a steady pipeline of new potential supporters for the fundraising teams, as well as helping shape the data and analytics strategy that will measure the impact of our campaign.
You will ensure that business-as-usual activity—such as briefing materials, due diligence, fundraiser portfolio reviews, prospect research, and insight—is delivered to a high standard, with the understanding that over the course of the campaign, these activities will be undertaken primarily in service of the campaign itself, rather than in addition to it
This role is ideal for someone who combines strategic thinking with hands-on delivery and is passionate about understanding and engaging supporters who make transformational change possible.
Main duties and responsibilities of the role:
Strategy and Planning
· Develop and implement the prospect development strategy to support the successful delivery of a new High Value campaign and long-term income growth.
· Work closely with senior stakeholders to ensure alignment between, BAU, campaign goals and supporter engagement strategies.
· Lead on campaign data reporting, impact measurement, and forecasting to inform decision-making across the Philanthropy and Corporate Partnerships teams.
· Ensure the team are maximising the power of AI within Prospect Development.
· Own the campaign Gift Table and utilise it as a key management tool.
· Lead on the strategic planning, income pipeline modelling, and campaign progress reporting.
· Proactively identify, assess, and manage operational and strategic risks within the team, implementing appropriate mitigation strategies and ensuring compliance with organisational policies and relevant regulations.
Prospect Management and Research
· Lead the identification, qualification, and tracking of new major donor and partner prospects across individual, corporate, and foundation giving.
· Design processes to engage volunteers and donors in identifying their key contacts who might be strong major prospects
· Lead on the design and delivery of regular portfolio reviews for relationship managers, using data and insight to optimise pipelines.
· Produce and manage the delivery of high-quality biographies, briefings, and due diligence for meetings and events.
· Work collaboratively with fundraisers to proactively identify new opportunities and ensure prospects are moved through the pipeline efficiently.
· Work with our Research team on potential and current Research Partners, allowing us to be strategic across all of our high value audiences.
· Maintain and continuously improve prospect tracking systems and data quality.
Campaign Insight and Impact
· Design and oversee reporting mechanisms that track the performance and progress of the campaign.
· Provide regular insight and trend analysis to campaign leadership and fundraising teams.
· Use data and supporter intelligence to shape cultivation and solicitation strategies.
Team Management
· Manage and develop a small, high-performing team (currently two direct reports), setting clear goals, providing coaching, and supporting professional development.
· Foster a culture of collaboration, continuous learning, and supporter-centric thinking.
· Ensure a consistent and high-quality service is provided to fundraisers and stakeholders across the organisation.
What we are looking for:
· Proven experience in prospect development, prospect research, or fundraising insight in a philanthropic or partnership-focused environment.
· Strong understanding of Philanthropy and Corporate Partnerships Fundraising.
· Proficient in using CRM systems and prospect research tools.
· Excellent analytical skills with the ability to translate data into actionable insight.
· Excellent written communication skills with the ability to produce briefings and profiles to a high standard.
· Outstanding organisational skills and attention to detail.
· Strong interpersonal skills with a collaborative and stakeholder-focused approach.
· Ability to manage multiple priorities and deliver high-quality work to deadlines.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £44,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 16th November 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ambitious About Autism is a national charity for autistic children and young people. We stand with autistic children and young people, champion their rights and create opportunities. We run specialist education services, an award-winning employment programme and children and young people are at the heart of our charity's decision-making, policy work and campaigning.
(Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position)
In this role, you will be working on a 1:1 basis with our Autistic learners. You will provide support to learners so that they can access the curriculum whilst also promoting their independence and self-esteem through community led activities.
Position: Specialist Teaching Assistant
School: Ambitious College,Pears Campus, Capital City College Tottenham, N15 4FY
Contract Type: Full time, Permanent (Hours: 9am - 4.30pm)
Salary: £25,837 to £27,165 (based on experience)
About the School:
Ambitious College is an independent specialist day college dedicated to supporting autistic young people aged 16–25. Our educational approach focuses on the individual at all times. We offer a highly personalised curriculum and positively support our learners to acquire new skills and take part in everyday life. We are located within two mainstream further education college campuses: the College of Haringey, Enfield, and North East London, and West Thames College, West London. Through a range of partnerships with local businesses, community groups, and our mainstream college partners, we also offer opportunities to learn in the community. This combined approach – personalised education, positive support, and real work experience – delivers results. It allows our young people to achieve their goals, fulfil their potential, and go on to lead active lives in their community. Ambitious College's values define how we work and ensure that children and young people with autism are at the heart of all that we do.
As part of the Ambitious About Autism team, you will enjoy the following benefits:
- Term time only role (yet paid across 52 weeks)
- A competitive salary of up to £26,502 and an increase every September
- Free healthy breakfast available everyday
- State of the art Autism specific training including person centred approaches, positive behaviour support, medical training and understanding sensory needs
- Working with experts in the Autism industry with 1:1 meetings and training provided
- Eye test vouchers, season ticket loans and a cycle to work scheme.
- Employee Assistance Programme, to help you balance your work, family, and personal life
- Continuous professional development including access to coaching and mentoring as well as e-learning and online training courses
Start date: January 2026 (but flexible depending on notice periods)
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Programme Officer
We are seeking an organised and enthusiastic Programme Officer to work with a small friendly team, supporting the delivery of high-impact events and citizen science programmes connecting people with nature.
Position: Programme Officer
Location: Office based Bristol
Salary: £27,500 per annum
Hours: Full time, 37.5 hours per week (part time considered, minimum 30 hours)
Contract: 1 year fixed term – potential for extension depending on funding
Closing Date: 17 November 2025 at 6:00am
Interviews: First stage 21 November (online), second stage 3 December (in person)
About the Role
As Programme Officer, you’ll play a key part in delivering a varied and inspiring events programme that engages thousands of people each year. Working closely with colleagues, partners and volunteers, you’ll help bring flagship events to life, including the Festival of Nature, Wild Summit and Communicate conference.
Key responsibilities include:
- Supporting the planning, coordination and delivery of events for both public and professional audiences
- Contributing to the development and coordination of citizen science programmes
- Handling event administration, including ticketing and logistics
- Liaising with partners, contributors, volunteers and attendees
- Supporting communication and marketing activities
- Coordinating volunteer recruitment, support and management
- Gathering data and supporting evaluation and reporting for funders and partners
About You
We’re looking for someone who is proactive, well organised and thrives in a fast-paced, collaborative environment. You’ll enjoy variety in your role and be happy to get stuck in to make things happen.
You don’t need to have worked in the environmental or charity sector before. We’re more interested in your ability to build strong relationships, communicate clearly and confidently, and work effectively with a wide range of external stakeholders. If you’re a great communicator who loves bringing people together and making things happen, we want to hear from you.
You will have:
- Strong organisational skills and excellent attention to detail
- Excellent written and verbal communication skills
- Confidence communicating with partners, volunteers and the public
- Experience using Microsoft Office and a willingness to learn new systems
- Experience supporting events or working in a busy, public-facing environment
- The ability to multitask and adapt to changing priorities
- A positive, solution-focused attitude and strong teamwork skills
It would be great if you also have:
- Experience coordinating volunteers
- An interest in environmental and wildlife issues
- Familiarity with citizen science projects
About the Organisation
This charity brings together a network of partners across research, media, policy and conservation to connect people with the natural world. Through major events, citizen science programmes and sector-wide initiatives, they engage thousands of people each year to inspire action for nature.
Other roles you may have experience of could include: Events Assistant, Programme Coordinator, Events Administrator, Community Engagement Officer, Project Support Officer, Communications Assistant. #INDNFP
If you’re excited by the idea of working on events that inspire action for nature, this is a great opportunity to join a small, passionate team making a big impact!
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
Tender has grown significantly in recent years. We have secured income from an increasing range of sources: corporates, major donors, trusts & foundations and statutory funders. We have done this with a small but highly effective development team.
With a clear strategic focus for the next five years, we are strengthening our development team to ensure we have the funding needed to achieve our strategic ambitions. We plan to grow both the extent of our reach across the country, and the difference we make to the people we work with. We are also planning to increase the effectiveness of our policy & influencing work, aiming to deliver significant, systemic change to how violence against women and girls is prevented.
You will play a pivotal role in raising the funding for our ambitions, focusing on statutory and trusts & foundations income streams. You will lead on both these income streams, managing existing funders and securing new funders. You will secure income from your own portfolio of funders and partners, and lead and inspire the team to achieve their own ambitious targets, both through new sources and through excellent stewardship of existing funders.
Role purpose
The main purposes of this role are:
- Researching, identifying and applying for grant funding and commissioning from statutory sources, trusts and foundations (T&F)
- Developing and writing high quality fundraising bids which align with the objectives and needs of statutory funders, T&F and Tender’s strategic objectives
- Managing and maintaining partnerships and relationships with a range of stakeholders (statutory funders, T&F, delivery partners, professionals in the sector, internal stakeholders)
- Developing the Statutory and T&F strategy in collaboration with the Development Director
Main responsibilities and duties
New business development
- Developing and implementing a strategy to develop relationships with, and maximise income from, statutory sources, T&F
- Working with service managers, designing, developing and submitting high-quality funding proposals to statutory sources, T&F which are technically sound, meet donor requirements and align with Tender’s strategic objectives
- Maintaining an up-to-date market awareness of grant-making trends and best practice in T&F fundraising
- Developing the overall statutory and T & F strategy with oversight from the Development Director
- Monitoring and reporting against business development plans to ensure objectives are achieved, and proposing plans for remedial action if projections are not on track
Relationships
- Managing relationships with Statutory sources and T&F funding Tender, building a deep understanding of the needs and requirements of each funder
- Developing and executing stewardship and relationship management plans for T&F to maximise the value and duration of their support for Tender
- Overseeing the production of high-quality monitoring reports for T&F, and using insights from funded programmes to develop case for support materials
- Working with other Tender managers to ensure the consistent tone and positioning of Tender in the implementation of marketing of all projects
- Line managing two Development Officers
Administration
- Working with the Governance team to improve operational effectiveness and quality service by identifying and implementing process improvements
- Contributing to the maintenance of Tender’s overall Development function, providing appropriate analysis and reports
- Developing and maintaining a funding database and ensuring it is up to date to effectively monitor and evaluate the strategy
- Completing all mandatory training, and proactively seek opportunities for ongoing professional development
- Ensuring that all policies and procedures are followed, including safeguarding, data protection and equal opportunities
- Working as a member of the Tender team and carrying out other duties that may be required to meet the needs of the organisation
The client requests no contact from agencies or media sales.
Our Development Team
The Donmar has an exceptional ability to raise private funds, and the vital importance of fundraising is recognised across the organisation and embedded in the overall strategy. Each year we raise around half our income through fundraising from a varied number of sources, with corporate income representing around a third of the fundraised income. The Development team is led by the Director of Strategic Development and Fundraising, and comprises 11 people.
Purpose of the role
The Development Events Manager will be responsible for the planning, administration and delivery of all development events at the Donmar Warehouse, working alongside the Head of Trusts and Events and with support from the Events Administrator.
Who We Are Looking For
The successful candidate will have demonstrable experience of leading, managing and delivering events and strong project management skills. They will have excellent organisational and communication skills and the ability to proactively work on their own initiative as well as in a team, with very strong attention to detail. They will be used to working in a fast-paced environment and to leading multiple events simultaneously.
TERMS
Permanent, Full Time
Salary: £33,000 per annum
Working Hours: Due to the nature of the role you will be required to work some weekday evenings on a regular basis and very occasionally on the weekend. A TOIL system is in operation.
Applications Close at 10am on Monday 24 November
Round One Interviews: Week Commencing 1 December
Round Two Interviews: Week Commencing 8 December
We particularly encourage applications from those who are currently under-represented both at the Donmar and more widely in the industry, and specifically from D/deaf or disabled, or neurodivergent applicants and applicants who experience barriers and inequity due to ethnicity, gender reassignment and/or socio-economic background.
The client requests no contact from agencies or media sales.
Job Title: People and Data Reward Officer
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £34,093.64 per annum (Inclusive of £3,000 London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Fixed Term Contract (12 months)
Hours: 37.5 hours per week
Are you passionate about making a difference through data and people focused initiatives? Refuge is looking for a People Data and Reward Officer to join our People and Culture team.
In this varied role, you’ll report to the People Data and Reward Manager and play a key part in ensuring the smooth and accurate delivery of our monthly payroll, annual pay awards, and employee benefits. You’ll also contribute to the ongoing development and upgrading of our HR systems, alongside providing quality and timely data.
In this role, you will be delivering a responsive range of effective, compliant and customer focused people services that contribute to an inclusive culture, enabling colleagues to sustain high levels of performance and helps Refuge to achieve its Strategic Objectives, and be a great place to work.
You will also be delivering accurate and timely processing of the monthly payroll including the implementation of the annual pay award and employee benefits. The post holder will also be responsible for supporting broader team activities associated with the development of the HR system and pay and reward strategies.
Job Closing Date: 09:00am 25 November 2025
Interview Date: 5 December 2025
The client requests no contact from agencies or media sales.
Are you passionate about supporting families and carers of people living with dementia? Do you have the expertise to deliver compassionate, specialist care while empowering those who care for loved ones?
Join our team as an Admiral Nurse (Essex), in partnership with Dementia UK, and make a real impact on those affected by dementia.
You will be joining an established team of Admiral Nurses covering Somerset and Devon.
This role involves regular travel within the region, so we are ideally looking for someone based in or near the area. You will work with clients or from the office 3 days per week, with 2 days available to work from home. There may also be occasions when you will need to attend training and meetings at our hubs across the UK.
As an Admiral Nurse, your role will be pivotal in providing expert nursing support to carers, helping them navigate the complexities of dementia care. You will offer emotional and psychological interventions to alleviate the challenges of caregiving, especially at the early stages of diagnosis or pre-diagnosis, and continue supporting carers through the various stages of dementia, focusing on transitions, loss, and shifting relationships.
In this role, you will manage a caseload of clients, conducting home visits to assess their needs and wellbeing, and develop individual intervention plans. You will empower carers by helping them build the skills and confidence needed to support someone with dementia, especially as behaviours change over time. Your work will ensure they can provide better care while also protecting their own mental and emotional health.
Beyond direct care, you will contribute to the continuous development of the service, assisting with the evaluation and improvement of dementia care practices. You will offer clinical guidance to colleagues and external agencies, providing training and educational resources to enhance the quality of care across the board.
This is an incredible opportunity to work in a specialist, highly rewarding role where your skills and expertise will have a profound impact on families living with dementia.
If you are an experienced nurse with a passion for supporting carers and improving the quality of life for those affected by dementia, we would love to hear from you.
What we are looking for:
You will be a qualified RMN or RGN with an accredited dementia qualification, with at least 2 years of post-qualification experience in dementia care. We are looking for someone who has worked in a community setting, providing person-centered care and advocacy for those living with dementia.
What We Offer:
In return, we offer a competitive salary, an employee assistance programme, and ongoing professional development opportunities. Your growth will be supported by Dementia UK’s comprehensive practice development framework, and we are committed to providing a supportive environment where you can enhance your skills and make a meaningful impact.
Employee Benefits
· 25 days’ paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
· Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
· Death-in-service Life Assurance, with a benefit of 3x annual salary
· Employee Assistance Programme
· Reward Hub online benefits platform with extensive offers and discounts
· DBS (criminal records) screening paid by RBL (where it is essential to the role).
· Employee Assistance Programme: Provides confidential counselling, financial and legal advice
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.n
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
The Head of Services will oversee the effective delivery, performance, and quality assurance of some of our mental health services in Tower Hamlets, Newham, and Redbridge.
What you'll do:
- Lead and support Service Managers and Coordinators to deliver high-quality, client-centred services.
- Drive continuous service improvement and foster collaboration across teams and partners.
- Build and maintain strategic relationships with key stakeholders to enhance service delivery.
- Act as a Designated Safeguarding Officer, providing expert guidance to ensure client safety and staff compliance.
See the job pack for full details.
The client requests no contact from agencies or media sales.
Salary: Grade 2 – £28,639 per annum
Hours: Full time 37.5 per week
Contract: Permanent
Location: Blackburn Central Library – the post holder will be required to work onsite in Blackburn
Closing Date: Thursday 13th November 2025 at 11.30pm
We are looking for someone with administration or secretarial experience gained in a legal environment to be the new Legal Administrator for our National Legal Administration Team. You could soon be playing a vital role helping people who are affected by the housing emergency.
About The Role
You will provide full administrative support to the Legal Team, including taking telephone calls, secretarial duties, data entry, note taking, sorting the post and managing diaries. You will also be responsible for supporting the wider team when required to ensure the effective running of the service. You will need to liaise with clients and third parties, including making appointments and obtaining information. Producing reports, providing an accurate audio typing service, processing legal funding and other documents, managing files, preparing documents for court and entering information onto a case management system are other aspects of this interesting and varied role.
About You
You have secretarial experience gained in a legal practice and audio/copy typing skills with a minimum of 70 wpm, along with advanced knowledge of IT tools including case management systems and MS Office systems. You have great written and verbal communication skills and enjoy working as part of a busy team.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
About The Team
Shelter Legal provide legal expertise and representation across our Services and is made of four teams - Community Legal, Strategic Litigation, National Legal and Legal Support. The National Legal Team works closely with our national Telephone and Online Advice Service (TOAS) to identify trends in the issues our clients are presenting with and provide targeted legal work to address them.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the three knowledge, skills and experience points in the About You section of the job description, and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Please use real examples and write up to 350 words per point. CVs without an accompanying supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Due to the urgent need to fill this post, we will be shortlisting applications as they are received and may invite candidates to interview before the closing date. We will only shortlist applicants with two weeks' notice.
The Interim Head of Services will oversee the effective delivery, performance, and quality assurance of some of our mental health services in Tower Hamlets, Newham, and Redbridge.
What you'll do:
- Lead and support Service Managers and Coordinators to deliver high-quality, client-centred services.
- Drive continuous service improvement and foster collaboration across teams and partners.
- Build and maintain strategic relationships with key stakeholders to enhance service delivery.
- Act as a Designated Safeguarding Officer, providing expert guidance to ensure client safety and staff compliance.
See the job pack for full details.
The client requests no contact from agencies or media sales.
Position: Infrastructure Manager
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4 with flexibility
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Profession/ Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our IT Infrastructure team covers the following areas:
- Fully responsible for managing the technology stacks
- Ensuring the underlying systems and data are secure and highly protected from malicious actors
- Ensuring the systems are available
- Managing 3rd party suppliers who assist us in supporting, developing and securing the systems
- Manage the technical and security risk registers and, with a risk based approach, mitigate risks to the best of our ability
- Embed principles of best value and money saving into all technology decisions
We’ve made a significant investment in our Microsoft suite and have transitioned services to Azure. We’re also building a cloud infrastructure to support the Organisation’s mission critical data use improvement project.
Our Infrastructure Systems Manager plays a crucial role in the development, support and maintenance of these systems, implementing the tools and technology we need as well as driving the reduction of IT costs where possible.
This role is responsible for:
- Maintenance of technical infrastructure based on Microsoft technologies
- Automated process creation to ensure systems are monitored and managed
- Migration of remaining on premise systems to Microsoft cloud based solutions
- Maintenance of legacy systems and processes where necessary
- Ensuring systems are highly accessible and available
- Advice to the Organisation on best practice on technology
For this role we’re looking for:
- Broad expert technical knowledge of IT Infrastructure based on both cloud and on premise Microsoft technologies
- Knowledge of Dynamics CRM 365 and associated technology
- Knowledge of Azure services, PowerApps, DataVerse
- Knowledge of sound backup and security protocols
- SQL (SSIS, SSRS) knowledge
- Experience of managing external stakeholders and 3rd party suppliers
- Service Management experience
Closing date for applications: 9:00 on Wednesday 19th November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
This is an exciting opportunity to join a close-knit team and play a vital role in shaping how we tell our story, engage with the people we support, and raise awareness of the challenges and discrimination faced by Gypsy and Traveller communities.
The Role
We are looking for a proactive, compassionate, and creative Communications Officer to lead on our external and internal communications.
You will help strengthen our voice and build trust with our community, partners, and the wider public by telling our stories.
In this role, you’ll manage our social media channels, creating content and developing campaigns. You'll oversee our website and digital presence. You will work with the staff team and community members to produce accessible resources. You will support events that bring communities and stakeholders together.
This role is perfect for someone who thrives in a small charity environment and wants to make a difference.
Key Responsibilities
- Lead the charity’s communications strategy, with the key aims of being professional and approachable. This will include social media, newsletters, website content, and printed materials.
- Work with clients and staff to gather evidence to share with key stakeholders, including case studies.
- Develop culturally sensitive, accessible, and inclusive communications that reflect the values and experiences of Gypsy and Traveller communities.
- Work with the team to raise awareness of issues affecting our community through campaigns, events, and partnerships.
- Build and maintain strong relationships with community members, partner organisations, and stakeholders.
- Support the planning and promotion of events, both online and in-person.
- Monitor and evaluate engagement across platforms, using insights to refine and improve communications activity.
- Ensure the charity’s messaging is consistent and empowering across all channels.
- Respond with empathy and professionalism when engaging with members of the community, signposting to appropriate services where needed.
About You
We know that skills and experience come in many forms. We value lived experience as highly as professional expertise.
Essential skills and experience:
- Good written and verbal communication skills. The ability to tailor messages for different audiences.
- Experience managing social media platforms (especially Facebook and Instagram).
- Ability to create compelling content, including graphics, stories, and campaigns.
- Strong organisational skills and the ability to work independently and manage multiple projects.
- A commitment to equality, diversity, and inclusion.
- Cultural sensitivity and a willingness to learn about Gypsy and Traveller communities.
Desirable:
- Experience working in a charity, community, or campaigning environment.
- Knowledge of WordPress or similar website content management systems.
- Experience using design tools such as Canva or Adobe Creative Suite.
- Lived experience of Gypsy or Traveller heritage. or experience working with these communities.
Why Join Us?
- Work with a small, supportive, and passionate team making a real difference.
- Flexible working arrangements to suit your needs.
- The chance to shape how we communicate and connect with our community.
- 25 days annual leave (pro rata), plus bank holidays.
We are committed to ensuring that our recruitment process is inclusive and accessible. If you require any adjustments to apply or take part in the selection process, please let us know.
We particularly welcome applications from members of the Gypsy and Traveller communities.
REF-224 862
About the role ofHead of Principal Donors
As Head of Principal Donors, you will lead and manage the Foundation’s philanthropy programme, working closely with our senior leadership team and our founder to personally cultivate and steward the Foundation’s principal donors. This includes overseeing our recently formed Accelerate Circle – a select group of visionary philanthropists who help drive the Foundation’s fundraising through their networks.
In this role you will:
- Develop and deliver the Foundation’s philanthropy strategy, playing an active
leadership role in the successful delivery of income growth from UHNWI and
HNWIs - Develop the Accelerate Circle of patrons and deliver a solicitation strategy to
expand membership and grow our community of donors and supporters - Provide exceptional stewardship to existing donors and cultivate new donors
- Work closely with our founder and their office to design, plan and deliver highROI engagement such as income-generating dinners or paid speeches
- With the Director Fundraising and Communications, develop annual plans and
budgets, along with longer term forecasts for income from individuals - Work proactively with our Communications and Programmes teams to identify
and create funded or high-return opportunities to gain visibility in key markets - Support staff to deliver and, where appropriate, lead on fundraising and
cultivation events and donor trips - In consultation with the Director, lead on financial reporting for philanthropy
income, advising on risks and opportunities, producing regular reports of
income against plans and forecasts, and monitoring day to day income tracking
Our ideal candidate is:
- Experienced in cultivating and stewarding high-net-worth individual donors – with a proven track record of securing six or seven figure donations
- Capable of developing and delivering a successful philanthropy strategy
- Comfortable and experienced working with high profile individuals and senior volunteers including managing development boards, giving circles or other forms of peer-to-peer fundraising approaches
- Excellent at managing relationships and able to successfully influence people at all levels with clear and persuasive communication
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.



Job Title: Head of Philanthropy
Location: Hybrid with 2-3 days a week at our Head Office (Vauxhall) for donor meetings
Salary: £60,066 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as our next Head of Philanthropy to provide strategic leadership to grow and diversify philanthropy income, delivering an ambitious growth plan across trusts and foundations and major donors.
The post holder will provide stragetic leadership to grow and diversify philanthropy income, delivering an ambitious growth plan across trusts and foundations, and major donors. You will strengthen existing relationships to deepen engagement and secure increased support, while proactively driving new business and developing robust pipelines to secure the long‑term sustainability and impact of Refuge’s work.
Closing Date: 09:00am 17 November 2025
First Interview Stage Date: 26th and 27th November 2025 via video conference
Second Interview Stage Date: 3rd / 4th December in person
The client requests no contact from agencies or media sales.
Are you a dynamic fundraising professional with a passion for protecting our rivers and waterways?
Environmental non-profit Planet Patrol is at a pivotal moment of growth and evolution. We’re now seeking a proactive, highly organised fundraising professional to help continue this growth. If you have a proven track record in strategic partnership creation, grant fundraising, and have a knack and thirst for hitting financial targets, ideally for environmental causes, we want to hear from you!
About Planet Patrol
Our vision is a world where all beings can enjoy our waterways, free from pollution. We are a global community dedicated to placing people-powered environmental data at the heart of decision-making. Through our unique anywhere, anytime, anybody approach to citizen science, we gather critical evidence of water and litter pollution to drive solutions that protect both environmental and human health. Our data and citizen science methods have been featured in academic journals (Stanton, et al., 2022) and media investigations (Channel 4 and ITV), enhancing public and scientific knowledge of litter pollution.
About the role
The Fundraising Lead (Corporate & Grants) will be responsible for overseeing all aspects of income generation for Planet Patrol, including the planning and delivery of our fundraising strategy; with a focus on corporates and grants. You will secure new partnerships and sponsorships, and develop high-value, multi-year commitments that align with both Planet Patrol’s priorities and our funders objectives. Whilst this role is fixed term, we hope to secure enough funding to make the role permanent.
About you
You must thrive in a start-up environment and have a can-do attitude to problem solving. You’ll be one of only a handful of employees and a team of excellent freelancers, so being a team player is a must! This is a great opportunity to really shape the organisation and our impact, so if you like having agency and being innovative, Planet Patrol would be a great fit.
Key Responsibilities
Fundraising & Relationship Building
- Meet and exceed the annual new funding target of £300k, whilst maintaining existing funding agreements.
- Secure sponsorship for at least three organisational priorities worth a minimum of £50k each.
- Write and submit innovative, engaging and impactful funding applications.
- Prospect new supporters and build long-term, high-value relationships.
- Quickly and efficiently respond to calls for proposals, maximising all opportunities..
- Work with colleagues across Planet Patrol to develop and deliver bespoke opportunities aligned with funder priorities.
- Host cultivation events and support other team members in engaging prospective sponsors.
- Ensure due diligence in line with Planet Patrol’s ethics and due diligence policies.
Strategic
- Lead on the development and delivery of Planet Patrol’s fundraising strategy, setting income targets and KPIs with the Director.
- Work closely with the Head of Programmes and Campaigns to develop exciting, innovative and impactful funding propositions.
- Contribute to the wider Organisational strategy and annual Business Plan.
- Keep abreast of sector developments and funding opportunities to ensure plans are timely and effective.
Account Management
- Maximise our existing portfolio of corporate supporters, ensuring timely delivery of benefits, publicity and events.
- Oversee reporting to funders, sponsors and partners, demonstrating impact and value.
- Manage budgets within the fundraising portfolio and contribute to organisational efficiency and effectiveness.
Marketing & Communications
- Create compelling and innovative partnership opportunities for corporate supporters.
- Collaborate with colleagues to deliver sponsorship benefits and ensure accurate representation of sponsors across Planet Patrol platforms.
- Coordinate sponsor advertising and communications, with support from colleagues.
- Positively represent Planet Patrol at events and conferences.
Role requirements:
- A minimum three years working in a fast-paced, start-up environment.
- A demonstrated ability in securing funding worth five-and-six figures.
- Experience working remotely and making impactful relationships online.
- Be able to communicate effectively with senior corporate leaders.
- Experience in providing excellent stakeholder engagement, ideally through an integrated CRM.
- A natural networker and innovator, you’ll always be spotting opportunities.
- Excellent general IT skills and knowledge of new platforms to enable efficiency (Trello, Slack, HubSpot, Xero).
- Passionate about the environment and the importance of data.
- A commitment to diversity, equality and inclusion.
- Legal right to work in the UK without visa sponsorship.
- A clean, full driving license is preferred.
What we offer
Planet Patrol values collaboration, innovation, and a healthy work-life balance. That’s why we’re proud to be a 4-day week employer. We offer a flexible, remote working environment, paired with regular opportunities to connect as a team. We’re a vibrant, mission-driven non-profit that supports professional growth, alongside wellbeing. We offer a generous annual leave package, your birthdays off and encourage you to get out into nature whenever possible.
Application details
If you believe in the work we’re doing and think you could add something to it then we would love to hear from you. Please note that we are unable to process incomplete applications.
Applications close midnight Wednesday 26 November.
First stage interviews will be held virtually on Tuesday 02 December.
Second stage interviews will be held in person on Tuesday 09 December.
The client requests no contact from agencies or media sales.

