Partnership manager jobs in Belfast

The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.

The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.

This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.

This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.

Key Responsibilities

Strategy & Service Direction

• Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.

• Shape the future service model, including workforce planning, channel strategy, automation and technology.

• Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.

• Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.

Service Performance

• Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.

• Own and deliver KPIs, SLAs, performance dashboards and quality standards.

• Ensure effective processes, incident response, risk management and signposting and referral pathways.

• Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.

People, Culture and Capability

• Lead the team members across functions such as supervisors, case support, QA and training

• Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.

• Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.

• Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.

Quality, Compliance and Risk

• Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.

• Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.

• Oversee high-risk escalations, operational risk identification and mitigation.

• Ensure compliance with internal policies, such as data protection and cybersecurity.

Service Development

• Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.

• Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.

• Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.

• Drive innovation in digital service delivery and multi-channel support.

Partnerships, Impact and Growth

• Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.

• Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.

• Contribute to the expansion of the Helpline model into new geographies.

• Act as a senior ambassador for the service and organisation.

Internal Leadership and Collaboration

• Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.

• Contribute to organisational strategy, planning cycles, and Executive Team decision making.

• Lead or support cross-organisational projects where operational expertise is required.

Requirements

Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data. 

Essential

• Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.

• Proven ability to scale a service, introduce new operational models and lead organisational change. 

• Experience managing multi-layered teams (including volunteers), ideally across remote environments.

• Strong understanding of QA, safeguarding principles, operational risk, and compliance.

• Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.

• Exceptional people leadership, communication and stakeholder-management skills

• Experience improving processes, implementing new systems or delivering service innovation.

• High emotional intelligence with a calm, pragmatic approach to problem-solving.

• Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.

Desirable

• Understanding of cybercrime, cybersecurity, online harms or digital victimisation.

• Experience working in a charity or volunteer-powered environment.

• Experience delivering training, public speaking or representing an organisation externally.

• Experience with helpdesk systems, CRM, or telephony/triage systems

• Knowledge of trauma-informed practice.

What we offer

• Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.

• Pension scheme - 8% employer contribution to your workplace pension scheme

• Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.

• Remote working cost budget - an annual allowance to cover eligible remote working costs

• Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture. 

• Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.

• Professional development - access to ad-hoc training based on your role and professional growth interests

• Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.

• Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.

• Time off for learning - request time off to pursue training or development opportunities

Applicants must be located within 2 hours travelling distance of Cambridge City. 

The Charity and Our Vision.

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.

Role Mission.

To lead the creation and delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement. 

This is a hands-on, pioneering role. You’ll help shape the infrastructure, recruit and lead a small squad of caseworkers, and ensure that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support. 

The key responsibilities of this role are:

Service Design & Delivery 

• Working closely with the Head of Service, lead the operational planning and phased rollout of the START Programme

• Develop and refine service model, workflows, triage criteria, and beneficiary journeys 

• Own the SPOC offer, ensuring clear onboarding, needs assessments, support plans, and follow-up 

• Ensure the service is trauma-informed, inclusive, and responsive to beneficiary feedback 

• Manage your own caseload alongside Programme Head responsibilities. 

Team Leadership & Development 

• Help recruit and then directly support 1 initial caseworker (with potential to grow team in 2027 depending on demand) 

• Provide coaching, oversight, and reflective practice opportunities for squad members 

• Create a strong squad culture that reflects The Scotty’s Way and encourages personal growth 

• Lead START Programme Daily Huddles 

Collaboration & Partnership 

• Build strong referral pathways with external organisations (military & non-military charities, NHS, social care) 

• Become the charity’s expert on navigating entitlements for the bereaved community. 

• Work collaboratively with other Programme leads to ensure consistency, shared learning & efficient internal referrals 

• Support the Head of Service in forming partnerships that enhance START’s offer 

Monitoring & Evaluation 

• Track and report on beneficiary engagement, support outcomes, and follow-up actions 

• Use insights, working with the Head of Research & Impact, to adapt and improve the service over time 

• Ensure CRM records are complete, accurate, and used to inform delivery decisions 

Contribution to Charity-Wide Goals 

• Feed into cross-functional projects including Outreach, Fundraising, and Strategy 

• Act as a representative of Scotty’s at sector events or external meetings where appropriate 

• Support content development by sharing anonymised stories, insights, and themes 

The 30-day goals for this role are:

• Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
• Worked closely with the Head of SUPPORT to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases. 
• Began to map the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme. 

The 60-day goals for this role are:

• Scoped and met with key stakeholders. 

• Worked with Head of Service to map the new casework (START) programme and beneficiary journeys.

• Worked with the Head of Service and the Head of Impact to ensure that processes are in place to monitor the outcomes and impact of the new START Programme. 

• With the Head of Service, supported the design of a light CRM for initial use in START casework.

• Drafted all other necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.

• Drafted a training plan for new START caseworkers. 

The 90-day goals for this role are:

• Launched the new START Programme.

• Built strong partner networks for any needed referrals or information gathering to support casework.

• Created a road map of future Programme releases (e.g. new services within the programme, themes, cohort specific activities etc). 

About You:

Must-Have

Experience in service delivery, casework, or personalised support services 

Ability to lead a new programme from concept to delivery 

Strong team leadership and relationship-building skills 

Excellent organisational and communication skills 

Nice-to-Have 

Familiarity with military family life or bereavement support 

Background in adult mental health, social care or wellbeing services 

Experience in service co-design with users or lived experience groups 

Safeguarding knowledge or training 

Additional Information

· The role may require occasional evening or weekend work

· Enhanced DBS check required

· Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:  

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

When Applying:

Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title.

Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.  

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.  

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

Help us to grow our Environmental Education Charity’s impact and income by fundraising, allowing us to deliver our mission to create outstanding opportunities that inspire everyone to engage with and care for the environment. 
 

• The base location for this position is negotiable, with full remote working / home working a possibility.
• It’s a permanent full-time contract working an average 37.5 hours per week.
• Circa £30,197 per annum + excellent benefits – including 28 days leave + bank holidays, life assurance 5 x your salary, Health and Wellbeing Support and much more! See the full list below.
   

Love where you work!

We are a national charity established in 1943 to promote a better understanding of the natural world. 

Our aim today is unchanged – to create a world where everyone feels connected to the environment so they can enjoy the benefits it gives and make choices that help protect it. We do this by offering a wide range of education courses and materials, so that everyone – and especially young people – can increase their knowledge, understanding and love for the natural world.

We value each of our team members and understand that every role is vital to achieve our goals, so, we provide great benefits* to reward and support you while you work with us.

What you’ll be doing

Your focus will be to grow our charity’s impact and revenue streams by fundraising for environmental education, benefitting people and nature by securing funds from supporters, trusts/foundations, and businesses.

This will include building relationships with potential legators, inspiring supporters to maintain their commitment, eventually leaving the Field Studies Council a gift in their Will as well as turning strategic and operational priorities into practical funding bids.

Key responsibilities will include:

• Researching and identifying potential trusts/foundations/businesses as suitable external funders for designated target projects
• Working collaboratively with internal and external stakeholders to draft fundraising bids, developing persuasive proposals and collating appropriate supporting documentation.
• Proactively develop positive, long-term relationships that grow Field Studies Council’s pipeline of prospects
• Maintaining up-to-date knowledge and understanding of relevant governmental, sector and business opportunities to identify potential funding opportunities
• Fundraising administration including gift processing, donor thanking and stewardship
• Supporting at events and funding meetings, as required

Please refer to the vacancy pack for the full responsibilities of the position.

Where you’ll be based

The base location for this position is negotiable, with full remote working / home working a possibility. However, if you prefer working in office, we have Field Studies Centres throughout the country which you are also able to work from. We will also consider hybrid working options.

There may the occasional need to travel to meet with, colleagues, prospective funders and other stakeholders. We expect this to be limited, no more than once every 2-3 months.
 

Who we’re looking for

You will be passionate about our charity’s mission and understand the importance of Environmental Education.

It’s essential that you have experience working in a fundraising role or department. We need an experienced individual who is confident to write and submit successful fundraising bids to trusts, foundations and businesses.

You will also have experience creating and managing successful supporter journeys to optimise our donations, particularly legators.

As a natural at building relationships with internal and external stakeholders, you will be able to tell compelling stories to encourage individuals and organisations to support our aim to connect people to nature.

If this inspires you, we would love to hear from you.We look forward to your application.

* Your benefits whilst working with us will include:

• Competitive salary 
• 28 days annual holiday entitlement plus bank holidays 
• Extra loyalty days dependent on length of service 
• Health and Wellbeing Support App which provides access for you and eligible family members to remote GP appointments, mental health consultations, physiotherapy and second medical opinions
• 24hr Counselling Helpline Service 
• Life assurance 5 x your annual basic salary
• Cycle to work and EV schemes
• Discounts and cashback opportunities
• Flexible working options where roles permit
• Quality learning and development opportunities 

The closing date for receipt of your completed application is 4 January 2026.
 

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Shortlisted applicants will be contacted after the close date and interviews will be arranged accordingly

Contract Type: Permanent

Salary: Circa £32,300

Hours: 37 per week

Department: People Culture & Leadership

Directorate: Continuous Improvement

Location: Working from home, with occasional UK travel

Reports to: Senior PCL Specialist

As part of the NFCC People Culture and Leadership (PCL) Hub this post plays a key role in supporting and enabling fire and rescue services (FRS) to drive organisational and culture change.

The postholder will use their subject matter knowledge, skills and experience alongside the principles of project management to support the design, development and implementation of a range of PCL products and services. Whilst the role supports all PCL activities, the role will have a focus on Equality Diversity and Inclusion (EDI)-related projects, therefore experience in this area is particularly desirable. Moreover we require someone with relevant knowledge and experience in one or more fields of the people/HR/OD/EDI profession.

Evaluating the effectiveness of the NFCC’s PCL products and their benefits to FRS’s will be a key aspect of the role and the postholder will undertake a range of evaluation activities to identify improvements and make recommendations for improvement. They will be responsible for implementing agreed changes and maintaining PCL products to ensure they remain fit-for-purpose.

Stakeholder engagement is a key element of the role by building effective relationships and establishing networks to improve the uptake/adoption of PCL products and drive culture change.

If this sounds like the kind of opportunity that you would be interested in; please have a look at the detailed Job description on the NFCC website and apply.

How to apply:

Please complete the application form linked from the ‘apply now’ button on the NFCC website. CV’s will NOT be accepted for this position.

Closing Date – 4 January 2026 with interviews being conducted on the 15 January 2026.

PLEASE NOTE - THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

We are looking for someone who:

• Demonstrates excellent interpersonal skills and the ability to build trust with key stakeholders
• Has experience of supporting the wellbeing of caring professionals, ideally with those in Christian ministry
• Is familiar with the Anglican diocesan structures and culture
• Is a strategic thinker with experience in partnership development
• Shares our vision to see flouishing clergy

This newly created role within St Luke's is supported by a generous grant from the Henry Smith Foundation to develop our wellbeing programmes over the next three years. The Associate Director will engage with dioceses and individual clergy as they explore and embed our wellbeing programmes. 

The post holder will represent St Luke's and our Christian ethos within senior diocesan teams and help shape and deliver our strategic vision for flourishing clergy. This role will support the advancing clergy reflection programme and support dioceses, other networks and communities and Theological Educational Institutions in establishing wellbeing practices.

The role is home based with travel around the UK as required. There will be a requirement to be in London at least once a month for team meetings. 

This role carries an occupational requirement for the postholder to be a practicing Christian, in accordance with Schedule 9, Part 1 of the Equality Act 2010. The role involves representing and upholding the Christian ethos of St Luke’s in both internal leadership and external engagement.

Please see job pack for more information.

Applicants must have eligibility to work in the UK.

We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England. 

This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery. 

Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed. 

The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments. 

Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields. 

We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities. 

You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days. 

You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow. 

If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences. 

This is an extraordinary opportunity to join Belong’s Senior Leadership Team as Director of Programmes, a pivotal role at the heart of our mission. You will lead the design, delivery, and impact of Belong’s programmes across England and Wales, ensuring they are strategic, inclusive, and evidence-based. Working closely with the CEO and senior colleagues, you will shape programme strategy, oversee complex portfolios, and drive systemic change that strengthens social cohesion nationwide.

As Director of Programmes, you will:

• Lead strategic development and delivery of Belong’s place-based programmes, ensuring alignment with our mission and values.
• Oversee programme design, implementation, evaluation, and learning to guarantee quality and measurable impact.
• Line manage a talented team of Programme Leads and Coordinators, fostering a culture of collaboration and empowerment.
• Apply systems thinking to understand the interconnected nature of community, policy, and service ecosystems.
• Build and maintain high-level partnerships with funders, commissioners, local authorities, and community organisations.
• Represent Belong at national forums, events, and networks, championing our work and influence.
• Identify and pursue new opportunities for programme development and funding, supporting organisational growth.

This is a senior leadership position that combines strategic vision with hands-on delivery. You will play a key role in shaping Belong’s future and ensuring our programmes make a lasting difference to communities across the UK.

About You
We are seeking a visionary and experienced leader with:

• Proven experience in leading complex programme portfolios and delivering impactful initiatives.
• Strong strategic thinking and planning abilities, with a track record of shaping programme strategy.
• Excellent leadership and line management skills, with the ability to inspire and develop teams.
• Experience managing diverse stakeholders, from senior decision-makers to community partners.
• Familiarity with systems change and participatory approaches.
• Understanding of social cohesion, integration, and related social policy issues.
• Strong communication and influencing skills, able to translate complex ideas into accessible messages.
• Highly organised, diplomatic, and politically astute, with experience in income generation and bid development.

Desirable: Experience in areas such as Prevent, PCVE, community tensions, hate crime, or tackling misinformation.

Personal qualities matter too: we’re looking for someone passionate about improving cohesion and integration in the UK, collaborative and inclusive in their leadership style, and committed to equity, diversity, and inclusion.

Why Join Us?
At Belong, you’ll be part of a dynamic, values-driven team united by a shared commitment to creating a more inclusive and connected society. We offer:

• 30 days’ annual leave
• Hybrid working (typically 3 days in the office)
• Enhanced sick pay and family-friendly policies
• Opportunities for professional development and growth

Salary: £65,000–£70,000
Location: UK-wide (regular travel across England and Wales)
Contract: Permanent, Full-time
Closing Date: 12 January 2026

About Belong
Belong – The Cohesion and Integration Network is the UK’s leading not-for-profit organisation dedicated to building a more united and less divided society. We work with communities, local authorities, and national partners to strengthen trust, belonging, and resilience. Through innovative place-based programmes, research, policy influence, and thought leadership, we help create stronger, kinder, and more connected communities. Our growing membership spans local authorities, charities, civil society, and businesses, and we are proud to champion collaboration, diversity, and evidence-led approaches.

*Our office is based in Manchester and we offer hybrid working for those able to travel there. However, this role is open UK-wide and can be worked remotely, with regular travel across England and Wales required.*

The Local Storytelling Exchange (the Exchange) exists to change the conversation about the ‘green transition’ in the UK. We tell the human stories of how everyday people, communities, and places are building fairer, greener futures, especially where narratives around climate action are more contested. Our place-based storytellers use community insights, journalistic expertise, and creative storytelling to shift narratives and humanise the transition.

About the role  

We are looking for a Digital Innovation Lead to position us at the cutting-edge of digital, locally based storytelling about the climate transition.

Part of this role will be overseeing our approach to social media. But more than that, the successful candidate will bring their know-how and entrepreneurial flair to help us reimagine our digital storytelling on the climate transition.

From TikTok to hyper-local Facebook groups, from AI-powered analysis to multimedia experimentation, you will help the Exchange build a digital game that’s contemporary, sector-leading, ethical and true to both our mission and our USP as locally rooted, authentic, people-led storytellers.

In depth technical expertise (for example, in the mechanics of video creation) is not essential. Knowing where to get it, how to use it - and what great looks like for an organisation like us - is.

The Digital Innovation Lead will deploy audience and platform insight, social listening, and restless creativity. They will ensure our digital storytelling has scale, reach and narrative-shaping impact in its own right, and as a complement and added dimension to our existing, sector-leading print, broadcast and online journalism.

We want someone who can work collaboratively to challenge our assumptions and try new things, while holding on to what makes the Exchange’s storytelling special: our authenticity and people-first approach.

Key responsibilities  

• Shape and deliver a digital innovation strategy that harnesses the Exchange’s USP and place-based focus to impactfully engage audiences, share stories, and measurably influence local narratives.

• Working with the Executive Director and Head of Programmes, secure partnerships and funding to put the strategy into practice – ranging from partnering with local influencers and campaign groups, to national media platforms, data platforms, or creative tech collaborators, and more.

• Lead experimentation with emerging tools – including AI, community insights, social listening tools, multimedia storytelling and audience analytics 

• Design systems for (digital) social listening and audience intelligence that build on our existing USP as a place-based, storyteller-led organisation.

• Build a roster of associate content creators so we can generate excellent content, quickly.

• Build digital confidence and capacity across the organisation and key external partners, mentoring colleagues and associates to use digital tools creatively and ethically.

• Ensure the Exchange uses technology ethically and responsibly in line with the Exchange’s mission.

• Balance working at pace under own initiative, with working collaboratively and supportively within a small, hybrid organisation.

 About you  

You are likely to be a creative digital communications and/or engagement specialist who combines vision and innovative spark with the determination to build networks, projects and partnerships to turn ideas into real world impact. You can bridge big picture strategic thinking and tracking the latest ideas, with practical application to prototype, test and learn fast.

You will have a strong instinct for what makes for brilliant content that has impact at scale, and how to get it seen. You will be audience, mission and impact-led, innovating around how best to reach people across platforms and wider engagement.  You will have a strategic mind, up-to-the-minute understanding of today’s information and digital environment, and a rich network of intelligence and contacts. You'll understand how digital content can complement ‘traditional’ journalism and be excited to combine these approaches in new ways as part of shaping local narratives across the country.

Whatever your background, you’ll be excited to join a journalism, narrative shaping and storytelling organisation with a strong reputation for “traditional” media impact, which is evolving that to also excel in the digital world.  You will be fascinated by how digital storytelling can be used brilliantly, within current and emerging information system and technological frontiers, to be a positive counterforce to misinformation and culture wars around climate action.

High Value Executive
Reference: HVE-2026
Hours: Full time, 35 hours per week
Contract: This is a maternity cover role for c.12 months to start early March 2026
Salary: £28,500 – £31,000 per annum
Location: Flexible remote with regular presence at our office in Horsham, West Sussex, for team meetings.

Are you passionate about wild animals with strong relationship management, communication and organisation skills?

About Us

Born Free works tirelessly to ensure that all wild animals, whether living in captivity or the wild, are treated with compassion and respect and can live according to their needs. As a leading wildlife and conservation charity, we oppose the exploitation of wild animals in captivity and campaign to keep them where they belong – in the wild.

We promote Compassionate Conservation to enhance the survival of wildlife, especially threatened species in the wild, and to protect natural habitats while respecting the needs and safeguarding the welfare of individual animals. We seek to positively impact animals in the wild and protect their ecosystems in perpetuity for their own intrinsic value and for the critical roles they play within the natural world.

About this Opportunity

As our High Value Executive, you will work closely with the High Value Relationships team across philanthropy, corporate and event fundraising. Approximate split is 45% philanthropy, 45% corporate and 10% events.

This role requires a candidate with strong relationship management, communication and organisation skills, who is able to work across a range of relationships and activities concurrently. You will also ideally have previous experience of managing projects, campaigns or other cross -team collaborative activities, and of using creative packages to produce engaging presentations and reports. 

Philanthropy:

You will assist the High Value Relationships Manager and the Head of High Value Relationships with research to create a prospect pipeline. For existing high-value supporters, you will ensure excellent stewardship by maintaining records and reporting and assisting with thanking, impact reports and proposals.

Corporate:

You will contribute to building long-term, sustainable and mutually beneficial relationships with businesses. You will be responsible for assisting the High Value Relationship Manager in providing high-quality account management to Born Free’s growing portfolio of corporate partners and supporting the High Value Relationships Manager and Head of High Value Relationships in developing new business to increase our income and impact.

Events:

You will attend Born Free events (4-5 per year) where you will be confident in networking with high-value supporters and, in the lead up to the events, help, when needed, with sourcing prizes for raffles and auctions.

The successful candidate should ideally demonstrate the following attributes: 

• A minimum of one year in a relationship management and/or fundraising-related role
• Strong interpersonal and account management skills
• Strong timekeeping skills and highly organised, with the ability to plan, prioritise and meet concurrent deadlines
• Professional with strong presentation and communication skills, including use of design programs to create visually impressive pitches, proposals and reports
• A “can do”, flexible approach, comfortable working in a busy, fast-paced team
• Strong attention to detail, able to notice errors in written information
• Proficient with Microsoft computer packages and other digital technology, including CRM systems and online meeting platforms, and use of the internet for research purposes
• A team-minded approach - taking others on the journey with you and sharing knowledge/expertise for the benefit of the wider fundraising team and organisation  
• Celebrates success
• Solutions-focused. Resilient in the face of setbacks and challenges
• Strong empathy and engagement with the work of Born Free, and the desire to drive it forward, bringing energy and determination to its mission.
• After induction, be able to effectively communicate, orally and in writing, the charity’s animal welfare and wildlife conservation priorities, and enhance the brand’s popularity and understanding at every opportunity.

This is a fantastic opportunity to make your mark in a nimble, fundraising team and a much-loved charity.

Our excellent benefits package includes opportunities for continuous professional learning, a generous annual leave entitlement, working from home with regular team meetings to help you maintain a healthy work-life balance, wellbeing support, and a competitive pension.

Born Free is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.

The closing date for applications is midnight on Wednesday, 7th January 2026.
Virtual interviews will be held on Monday, 19th January 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

You must have the right to work in the UK.

Born Free politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

About the role

The Housing Programme Senior Officer will lead the delivery of NZF’s Housing Partnerships Programme (HPP) pilot, supporting Muslims facing housing insecurity across the UK. This role combines programme coordination with frontline grant administration, ensuring housing support is delivered with care, efficiency and Sharia compliance.

You will manage housing partnerships, oversee reporting and budgets, and provide direct support to applicants. You’ll also help demonstrate the real impact of Zakat through a partnership-based housing support model.

Key responsibilities

• Manage day-to-day delivery of the HPP pilot and ensure milestones are met

• Assess applications and issue Zakat-compliant housing grants

• Provide empathetic, non-judgemental support to applicants

• Manage relationships with housing partners and local services

• Monitor programme data and contribute to reporting and evaluation

• Manage the pilot budget (c. £140k) and process partner invoices

• Ensure safeguarding, Sharia and data protection standards are upheld

About you

• Experience in programme coordination, casework or grants administration

• Strong organisational and communication skills

• Comfortable working with partners and supporting people in need

• Able to manage budgets, reporting and compliance requirements

• Interest in housing, homelessness or poverty-related work

Why work with NZF?

• Flexible working

• Ethical pension

• Health cash plan (Medicash)

• Enhanced maternity and paternity pay

• Days off for religious holidays

To apply: Access the full job pack and apply via our website

Digital and Communications Delivery Lead 

We are partnered with a fantastic charity who are seeking a dedicated and experienced Digital and Communications Delivery Lead to manage the digital and communications elements of its largest corporate partnership. This role is critical to helping the partnership raise a significant target their service user. 

Key responsibilities

• Programme managing both the digital delivery and communications aspects of the charity’s largest corporate partnership.
• Matrix managing relevant colleagues across different teams to achieve shared goals.
• Maintaining a critical relationship with the corporate partner at an operational level and reporting with confidence to their senior management/leadership.
• Providing direct delivery of relevant national and regional media activity and social media engagement aimed at adult audiences.
• Directly delivering relevant communications targeted at the corporate partner’s members, partners, and wider adult audiences.
• Oversight of organic and paid social media content and delivery.
• Oversight of the production of content for younger audiences.
• Ensuring the voices and experiences of children and young people are central to all work produced.
• Building and maintaining effective working relationships both internally and with the corporate partner to deliver agreed objectives.
• Regularly reporting progress against agreed plans and KPIs to senior colleagues both internally and externally.

Person Specifications

The ideal candidate will be able to demonstrate equivalent professional expertise gained in a digital, PR, social media, or a related discipline.

• Demonstrable experience holding a relationship with a corporate partner on behalf of a charity.
• Proven experience of matrix and programme management, successfully delivering shared goals by working across multiple teams.
• Demonstrable experience working in media, including generating positive coverage and holding relationships with journalists.
• Demonstrable experience in digital content production and communications, including liaising with external agencies.
• Experience in co-producing content with children and young people, coupled with an understanding of safeguarding.
• Proven ability to work effectively within a complex organisation and closely with senior leadership in a large organisation.
• Possesses excellent written, oral, and interpersonal skills, with the ability to communicate complex concepts to varied audiences.
• Comfortable working in fast-changing environments and capable of adapting plans as needed.
• Must be able to attend meetings in central London at least once a month, with occasional travel to other UK locations.

What’s on Offer:

• An 18 months FTC 
• A January start date 
• Flexible working, 1 day a month in London
• c. £45,000

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a Fundraiser.

DCD’s Fundraiser will work closely with the Executive Director and be instrumental in increasing fundraised and revenue income. 

Our ideal candidate will be a creative thinker with an open mindset to propose and explore new avenues of fundraising and income streams.

This role is ideally suited to a self-starter with a passion for the performing arts, who is motivated to make a tangible difference to the quality of dancers’ lives.

If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.

Contract: Full-time permanent role

Salary: £35,000 per annum, pro-rata

Start date: As early as possible

Location: This is a remote working role, with monthly in-person team meetings which take place in London or Birmingham. Due to additional in-person events and meetings, as appropriate to the role and usually in London, the Fundraiser should be either based in London or within commutable distance.

Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.

Deadline: Applications must be submitted by 9am, Thursday 22 January 2026

Info: Download job application pack from our website for full job spec and how to apply.

Senior Community Fundraiser – North & Midlands

Location: Remote (based in Birmingham or Coventry area) with regular local travel and occasional visits to London and Sheffield
Contract: 18-month fixed term
Hours: 35 per week (open to considering a four-day week)
Salary: £31,000-£34,000

Join Breast Cancer Now – the research and support charity that’s here for anyone affected by breast cancer.
We believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. To make this future a reality, we need passionate fundraisers to help us grow our income and impact.

About the role

As Senior Community Fundraiser, you will be an important part of the team building Breast Cancer Now’s presence across the North and Midlands; local knowledge and networks will be key to success in this role. This is an exciting opportunity to:

• Identify and develop relationships with new supporters including individuals, clubs, societies, and local businesses.
• Nurture existing long-term relationships to increase fund raised income and engagement.
• Lead a brand-new pilot for our award-winning Asda Tickled Pink partnership, engaging stores and inspiring colleagues and customers to raise vital funds.

You’ll dedicate 50% of your time to the Asda Tickled Pink pilot, working closely with store teams to increase engagement and income. The other half will focus on developing community fundraising across your region.

About you

We’re looking for someone who is:

• An excellent relationship builder providing exceptional customer service / account management / stewardship. Previous experience working in a charity is not required.
• Experience in developing  customer relationships  / accounts /  supporters, with a focus on retention and income growth.
• A confident communicator and natural team player, able to inspire and influence a wide range of audiences.
• Highly organised, able to analyse and organise data, work independently and manage budgets.

You’ll need a full clean driving licence, access to a car, and flexibility to travel and work occasional evenings/weekends.

Why join us?

• Be part of a charity that funds life-saving research and provides vital support services.
• Work in a collaborative, inclusive environment where your ideas and impact matter.
• Help shape a pilot project that could transform local engagement for one of the UK’s most successful charity partnerships.

Salary: £31,000-£34,000
Closing date: midday on Monday 5th January 2026
To apply: please share your CV and cover letter with Philippa at Charity People.

Salary: £34,596.75 per annum

Location: Flexible – home or office based

Contract: Fixed term contract ending December 2026

Hours: Full time 37.5 hours

Closing date: Monday the 5th of January at 11:30pm

Are you able to write clearly and accurately drawing on a range of evidence?  Could you use those skills to support our Business Development team with tenders for statutory funding, including preparation work, research, and supporting with bid writing? Then join Shelter as a Business Development Officer and you could soon find yourself playing an important role within our Business Development team

About the role

Responsible for supporting the Business Development Team to generate statutory income and achieve its income target, you will be involved in a range of activities including producing content for bids, horizon scanning and maintaining the pipeline to inform income forecasting.  In collaboration with the Business Development Manager, you will undertake research into local needs and priorities in our service areas with a view to supporting the team in influencing commissioners and driving forward systems change.

About you

To succeed, you’ll be skilled at writing clearly and accurately and drawing on a range of evidence to produce compelling content for tenders, proposals and reports. You’ll be comfortable working on your own initiative or as part of a team, and happy to share your knowledge and skills to play your part in cross-team projects when required. The ability to use Microsoft Office programmes including Word, Excel and Outlook are also a requirement for the role.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. We are committed to offering fully flexible working to help all employees maintain work-life balance. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

The Business Development team (BDT) is the support function that leads, coordinates and supports Shelter business areas working to develop new and existing services to meet Shelter’s strategic goals.

The BDT team sits within the Income Generation directorate and will involve leading the development of high-quality statutory funding tenders, support growth through researching new markets and maintaining a strong pipeline of opportunities and contribute to strategic projects that embed continuous improvement.

You will collaborate with teams across Shelter including Services, High Value Partnerships and Finance, looking to enhance ways of working, building external partnerships that strengthen applications and delivery, along with influencing commissioners and funders to ensure opportunities align with Shelter’s strategic priorities.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

The supporting statement should include your responses to the points in the ‘About You’ section of the job description of no more than 300 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:

• We work together to achieve our shared purpose
• We learn from our experiences and are open to risk

Any applications submitted without a supporting statement will not be considered

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.