Do you want to make a difference in the charity sector? Are you energetic with excellent fundraising/sales experience and do you have an entrepreneurial drive and spirit?  If so, this could be your perfect role!

Sparkle are currently looking to recruit a Fundraising Manager for a truly inspiring, award winning children’s charity, based at the Serennu Children’s Centre in Newport, South Wales.  This unique, beautiful, state of the art building, just off the M4, is home to an integrated day centre for children with disabilities/developmental difficulties, providing health, social care and leisure opportunities in one location. 

Serennu is the only centre of its kind in the UK and arguably within Europe and the rest of the world and it is leading the way in terms of integrated health care for children with disabilities and developmental difficulties. Serennu was built in a joint initiative between Sparkle and Aneurin Bevan University Health Board (ABUHB) and acts as a support network for the whole family unit with a wide range of facilities and leisure activities on offer.

In the role of Fundraising Manager you will develop and lead the Sparkle fundraising and events strategy, build on established partnerships with key donors and focus on identifying and growing new fundraising partnerships and opportunities. Working alongside a dedicated marketing and communications manager, this is an exciting opportunity for the right person.

With a challenging but achievable annual initial income target of 200k per annum, the successful candidate will be creative, driven, dynamic, passionate and innovative. You will possess a high level of emotional intelligence, an entrepreneurial attitude to fundraising and impeccable integrity.

If you feel you are up for the challenge and possess the required skills for this role then apply now!

Please note this post will close on 6th February, 2020

About Sparkle

Sparkle are the main, official charity supporting the Serennu Children’s Centre and the Nevill Hall Children’s Centre. Serennu is a state-of-the-art building which provides treatment, care, information, consultations and leisure services from under one roof removing the burden on individual families & providing continuity of care. Nevill Hall is an integrated children’s centre attached to Nevill Hall hospital which provides treatment, care, information and consultations at the centre.

Sparkle’s principles are to ensure that children with a disability or developmental difficulty and their families are fully supported to participate in valued childhood experiences and have access to the same range of opportunities, experiences, services and facilities as other children.

Several hundred children visit the centres each week and Sparkle has to raise more than £600,000 every year to fund the vital services we support.

Some of the services and support offered by Sparkle include:

• providing access to family liaison support and play workers.

• activities including swimming lessons, holiday activities, multi-skills and clubs for young children, teenagers and siblings.

• access to parent support groups and young people’s forum.

• family activities including swimming, fun days and film screenings at the Serennu Children’s Centre’s very own 3D MediCinema.

Job Purpose

The role is both tactical and strategic in its intent and its purpose is to achieve an annual income target of £200k during the first 12 month period, rising to 300k for Year 2 in order to meet the ambitions of the charity.

You will be energetic with excellent fundraising/sales experience and have an entrepreneurial drive and spirit.

Key Responsibilities

The ability to opportunistically take advantage of donation possibilities and persuasively selling the charity’s cause together with an interest in, and commitment to, the cause you are raising money for

Capable of confidently and convincingly promoting Sparkle to prospective donors and having a natural ability to create an instant rapport with them, retain their interest and develop strong long-term relationships

Responsibility for developing and leading the Sparkle fundraising and events strategy setting out the goals for the year and the steps to be taken to improve the fundraising and events activity in terms of income, satisfaction and engagement

Responsibility for managing partnerships with key donor partners and developing new fundraising partnerships and opportunities with organisations and businesses (SMEs & corporates) and other fundraising target audiences including service users and the general public

Developing and implementing a robust and sustainable calendar of fundraising events

Ensuring that all fundraising and events activity is measured and investment versus yield is projected, recorded, transparent and reported

Capable of delivering funding growth year-on-year consistent with the values of Sparkle

Stimulate, encourage and support fundraising activities carried out by individuals, small, community organisations and associations on behalf of Sparkle

Appreciation of grant-making and how this effectively contributes to the overall income generation target for Sparkle

Development and management of fundraising committees, business development advisory groups, etc.

Accountability for Sparkle fundraising events, in partnership with the Marketing and Communications Manager ensuring a sufficient return on investment is generated by each event

Responsibility for project management and event support for individual, corporate and Sparkle events

Responsibility for small trust and foundation applications, circa 2k per application

Actively developing community fundraising, for example churches, masonic lodges, small businesses, supermarkets, etc.

Analysis of weekly and monthly income to include regular reporting, exception reports and evaluations on areas of responsibility

Leading on the research into, and the development and management of, key donor relationships in order to meet the charity’s priorities at any given time which includes (but not exclusively): corporate donors, media and event partners and individual donors

Working collaboratively with the Marketing and Communications Manager and support, where necessary, with the preparation of campaigns and identification and recruitment of Ambassadors

Advising the Trustees on all financial requirements in relation to the area of responsibility and be accountable for remaining within approved expenditure limits set by trustees for events and appeals, etc.

Ensuring effective diary management

Identification of opportunities to raise awareness of Sparkle including giving talks, attending local events, cheque presentations and networking events

Developing and maintaining links with existing individuals and groups, including local companies, schools, churches and community organisations

Ensuring the Sparkle bespoke donor database is effectively managed to allow for exemplary supporter care and regularly analysing and reporting on the data

Ensuring all monies/ donations received are recorded accurately and banked in a timely manner, in accordance with the Sparkle Financial Policy

Responsibility for securing and recording ‘gifts in kind’

Any other reasonable requests, as required by the Sparkle Team Lead, Children’s Centre Improvement and Development Manager and/or delegated Trustee.

Special Conditions

Working Hours

The post holder will be required to work flexibly. This post will require evening and weekend working and hence flexible working options may be considered subject to achievement of targets.

The rate of pay is a consolidated one, which includes any enhanced payments for evening and weekend working.

The post holder will be expected to volunteer their time, at least four days per annum to support the work of the charity and children’s centre.

The post holder will be required to regularly travel between children centres.

Disclosure and Barring Service

This post is subject to an enhanced Disclosure and Barring check with a children barred list check.

This post is subject to an exception order under the provisions of the Rehabilitation of Offenders Act 1974. This stipulates that all previous convictions, including those that are ‘spent’ must be declared. Previous convictions will not necessarily preclude an individual from employment but must be declared in writing at the appropriate stage during the recruitment process.

General Responsibilities

Health & Safety

It is the responsibility of all employees to work to achieve a healthy and safe environment, and to take reasonable care of themselves and others.

Equality & Diversity

It is the responsibility of all employees to support Sparkle’s vision of promoting a positive approach to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment, and to manage, support or comply through the implementation of Equality & Diversity Strategies and Policies.

This job description sets out the main duties of the post at the date when it was drawn up.  Such duties may vary from time to time without changing the general character of the post or the level of responsibility entailed.  Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.

Sparkle is committed to Safeguarding and Promoting the welfare of children, young people and vulnerable adults.

Person Specification

Essential (E) or Desirable (D)

Education/ Qualifications/Knowledge

Educated to ‘A’ level standard or equivalent level of proven experience - E

Relevant Industry Qualification - D

Experience

Minimum of 2 years experience in a fundraising/sales capacity- E
Experience of working for a charity - D
Strong track record of achieving personal income targets in the region of the income expected for this position - E
Experience of organising fundraising events - E
Experience of developing and implementing a fundraising and events strategy that substantially increases income - D

Aptitudes and Skills

Excellent interpersonal skills and the ability to communicate effectively with a broad range of people - E

Ability to establish and maintain excellent working relationships with colleagues - E

Ability to work independently and within a team to deliver the Sparkle Fundraising Strategy - E

IT skills (including Word, Powerpoint and Excel) - E

Good understanding of social media for fundraising purposes - E

Ability to track and analyse income against target and to use a database to support fundraising activity and analysis - E

Ability to motivate and enthuse supporters - E

Strong diplomatic skills to network and encourage donations - E

Commitment to achieving positive results - E

Excellent written communication skills - E

Ability to act on own initiative, manage own workload, prioritising work and meeting deadlines - E

Influencing and negotiation skills - E

Good understanding of legal requirements relating to fundraising - E

Personal Attributes

Talented, highly motivated, entrepreneurial drive and enthusiasm - E

Genuine respect for children, young people and their families - E

Commitment to Sparkle’s values and a working style that reflects these - E

Energy, creativity, resilience and patience - E

Self-starter, enthusiastic, self-motivated, committed with a personal drive to exceed targets - E

Dynamic, Passionate and results focused - E

Good understanding of, and commitment to, embrace the principles of equality in the delivery of services - E

Ability to embrace and adapt change - E

Completer finisher, energetic, task focused and with an appetite for hard work - E

Ability to work extremely flexibly to meet the needs of Sparkle - E

Outward facing with the ability to confidently persuade prospective donors to make a contribution to Sparkle - E

Honesty, integrity and credibility - E

Self-confident with decision making - E

This post will require regular travel between children centres plus the ability to travel throughout Gwent and surrounding areas - E

Understand and apply the principles of confidentiality and data protection - D

Position: Permanent

Deadline for Applications: 26th January 2020

We are delighted to be partnering with our well-respected international charity client in Bristol in their recruitment for an experienced Senior IT Manager.

In this IT department leadership role, you’ll have the opportunity to work with the executive team and technical group to develop, design and deliver the technology strategy for the organisation. You’ll manage and have oversight of all technical projects and systems, including servers, hardware and software. You’ll also line manage the IT Support Officer.

With your IT management skills earned in either the commercial or the charity sector, you will advise and provide training on new technical platforms. You’ll possess a sound understanding of GDPR legislation and will act as Data Protection Officer for the organisation.

In return for your valued work, expertise and skills, this charity offers an excellent working environment and team culture, and an opportunity to contribute your talents in a meaningful way to our society.

To be considered for this role you must possess strong IT management level skills and have experience in working with senior leadership teams to design and develop IT strategy and projects.  

Requirements:
 

• Experience working as an IT manager in either the commercial, charity or public sectors.  
• Possess good people management and strategic thought leadership skills, and have the gravitas to identify opportunities for improvement.
• Proven strong management of IT infrastructure, with a technical understanding of as many of the following applications as possible: Microsoft Azure, Veeam, Watchguard Firewall & Livesecurity, Slack, Box, CRM systems (Hubspot), Ubiquiti Unifi WiFi, SaaS, Cyber Security, Access Dimensions & Access Group products, Messagelabs, Windows server (2012, 2019)
• Proven experience in managing an IT department’s budget, including quarterly forecasting and delivering reports.
   

TPP are recruiting an Operations Manager - Social care for a very well established charity.

This role will be based in Bristol and is to cover in the South West to work in conjunction with the other Operations Manager to ensure a good coverage and excellent support for all the services across the South West, specifically services in Bristol, Glastonbury and Poole.

Are you looking for a rewarding job where you go home knowing that you have made a real impact on people's lives?

This charity are looking for a dynamic and solution focused Operations Manager to lead a diverse range of services which provide person-centred support to people who have sensory impairments, young people and those with autism and learning disabilities.

This opportunity offers:
* Up to £38,358 per annum
* Bespoke, rewarding career pathways
* Free parking (where available)
* The opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment.
* Group Personal Pension scheme
* Generous annual leave entitlement

You could be an experienced social care manager or from a different sector with transferable skills; a social worker, nurse or allied health professional looking for a change of direction and ready for a fresh challenge in a people-centred organisation.

Essential:
* Passionate about delivering high-quality, person-centred services
* Sound knowledge of person centred planning, rota planning, staff management/development and budget management.
* Relish the opportunity to lead a team of service managers who work hard to ensure that the people we support are enabled to live the lives they want.
* A full UK driving licence and use of your own vehicle

Desirable:
* Understanding of a large charitable organisation
* Experience of leading and managing strategic and operational change
* Experience in contributing to writing successful grant proposals and bids
* Demonstrable experience of effective business planning and delivery of services

Some of the responsibilities in this role:

Providing management, direction and operational leadership, within a defined geographical locality ensuring delivery of innovative and effective services within the budgets available.
A range of accommodation and community services within a defined geographical area.
Ensuring with support that the defined geographical locality meets financial targets, complies with Sense standards, quality indicators, all Ofsted and CQC requirements and inspection report recommendations and that all legislative and regulatory requirements are fully met and monitored.

Work with colleagues to develop innovation, marketing and growth Involvement of deafblind people in the design, delivery and evaluation of the services

1. Quality of Services
To ensure that all services line managers meet or exceed the expectations of deafblind people, statutory bodies and Sense. In particular, to ensure:
? That all services regulated by CQC achieve and maintain at least full compliance with the essential standards of quality and safety; and
? That internal standards in relation to the needs of people with multi-sensory impairment are met and that the standards are continually challenged to ensure
best practice; and
? That deafblind people are supported in the most person centred way possible

2. Service Development
? To contribute to the process of designing, securing and implementing new services to achieve at least growth in line with the operational plan within the Directorate every year.
? Ensure that all referrals and requests for information are dealt with in a timely and effective manner which has the deafblind person at the centre of the process.
? To engage deafblind people, their families, representatives and purchasers in determining the type of local services that may be needed now and in the future.
? Support professional and organisational development that will have a beneficial impact for deafblind individuals who use services.
? To support the process of ensuring that services are continually reviewed to achieve cost savings without compromising quality.

3. General Management
? To be part of a local management team and ensure that information is cascaded to appropriate service managers.
? To ensure that all services are operated within allocated budgets.
? To ensure a safe working environment for all staff, visitors and users of the service: to meet legal and organisational expectations in relation to health and safety.

If you would like to find out more about this opportunity please get in touch ASAP

Jamie's Farm exists to transform the lives of vulnerable young people by providing our unique combination of ‘farming, family, therapy & legacy’.

This role is a great opportunity for an experienced trust fundraiser to join our small and dynamic fundraising team, and be part of a growing national charity which is transforming the lives of vulnerable young people at risk of social and academic exclusion. Candidates can be based at our Bath or Lewes farms, or work remotely but be happy to travel. 

To Apply: Please email a covering letter (2 pages maximum) and CV, along with the completed Equals Opps form.

Main Responsibilities

• Manage our existing relationships with trusts and foundations to a high level, including providing timely M&E reports, updated accounts, impact report etc;

• Grow our pipeline of trusts and foundations, submitting high quality applications to secure new multiyear relationships (from both existing and new donors) to help with the financial sustainability of the charity, particularly for the 2020 and 2021 financial years;

• Line manage our Fundraising Manager in Lewes, who also has responsibility for trust fundraising among other areas, undertaking regular catch ups and ensuring their happiness, success and wellbeing in their role;

• Feed into the fundraising expenditure budget, with input from the rest of the fundraising team, to ensure we do not over spend;

• Contribute to the development of effective cases for support and wider fundraising materials to ensure integration of core messaging and strategic objectives;

• Be an engaging, energetic and effective ambassador of Jamie’s Farm;

• Support our IT Manager with our transfer to a new database system, so that we are using it effectively to ensure the best donor care;

• Attend occasional networking and other supporter events to promote Jamie’s Farm;

• Manage the database records, finance detail, gift aid, thank yous and communications with relationships you manage;

• Alongside our CEO, oversee the wider fundraising budget of £1.34m, checking in with relevant Fundraising Managers to ensure we are on track to meet targets (potential);

• Lead on legacy giving and developing and delivering a strategy to grow this for Jamie’s Farm (potential); • Support CEO in managing high network relationships (potential).

See the attached Job Description for the full details and requirements. 

Oasis Hub North Bristol works to build social capital across the area we work, providing integrated, high quality services that benefit the whole person and the whole community. Our growing success means we are looking to appoint a Community Engagement Worker to work with the North Bristol hub team and community. 

Working alongside the Hub Leader the Community Engagement Worker will help support the planning, coordination and delivery of community empowerment programmes, and advice and support sessions; run coffee mornings and other community activities (including a therapy dog programme!). 

The success of this role is dependent on creating meaningful relationships with the local community as well as being a valuable support to the hub team.  This is a role to suit a highly motivated self-starter, so the opportunity is there for the right person to take ownership of the project and thrive, with full support and guidance from the Hub Team.

To be successful in this role, applicants will require:

• Education up to degree level or proven experience in community project support.
• Excellent maths and communication skills and well as feeling comfortable presenting to groups.
• A flexible approach to changing priorities and work hours.
• Able to demonstrate initiative and work unsupervised.
• Able to work with people from a broad cross-section of backgrounds.

If this opportunity interests you and you would like further information, please go to the Oasis UK website for an application pack or click apply on this page.  Please indicate in your enquiry where you saw this vacancy. Please note CVs alone will not be accepted.

Completed applications should be returned by Midday Friday 7th February 2020.

Interviews will take place in Bristol Friday 14th February 2020.

All applicants will actively support the ethos and values of Oasis.  We are committed to safeguarding and promoting the welfare of children and young people. All staff with be subject to appropriate checks, including enhanced DBS checks and referencing.

FIXED TERM CONTRACT - 12 MONTHS

Part-Time (16 hours per week, 0.4 FTE), Bristol

Salary £7,488 per annum (£18,720 as 1.0 FTE)

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Senior IT Manager
Bristol

If you’re an innovative IT professional who is passionate about technology and its potential applications, this is a superb opportunity to shape the IT offering of a ground-breaking organisation.

About Development Initiatives (DI)

Our mission is to ensure that decisions about the allocation of finance and resources result in an end to poverty, increase the resilience of the world’s most vulnerable people, and leave no one behind.

We are an independent international development organisation working on the use of data to drive poverty eradication and sustainable development.

We are now looking for a Senior IT Manager to join us in Bristol and oversee all technical projects within DI.

The Benefits

- Salary of £45,000 - £50,000 per annum
- Pension (5% of salary)
- 25 days’ holiday + option to buy/sell holiday
- Up to five days’ paid leave for charitable work volunteering to address poverty and/or help vulnerable people
- Smart casual dress code policy
- Flexitime and homeworking options
- Cycle to work scheme
- Simply Health Cash scheme with employee assistance programme
- Paid professional fees and study leave
- Enhanced maternity/paternity/adoption/sick leave policies

“People are our greatest asset” – it’s a well-used saying, but at Development Initiatives, it really is true.

We are an ambitious organisation that is combatting poverty on a global scale and we need our people to be able to respond swiftly and creatively to new situations and challenges. As such, we work hard to create a nurturing, inspiring work environment that meets everyone’s needs.

Fostering a culture built on honesty and openness, we offer employees the freedom to innovate and use their talents to make an impact on our organisation and help us achieve our vision.

What’s more, we offer a comprehensive package with plenty of value-adding benefits, making your career in the charitable sector even more rewarding.

The Role

As the Senior IT Manager, you will lead our technology strategy and oversee the successful delivery of our technical projects.

In this important role, you will inspire and deliver innovative approaches to ensure that our IT and technology offering continuously evolves, particularly our infrastructure, data use and our use of technology in the external environment.

Specifically, you will:

- Lead and motivate the technical team
- Oversee our IT systems, including servers, hardware and software
- Lead on GDPR and act as the Data Protection Officer
- Review, and negotiate with, technical suppliers to ensure we get the best deal
- Lead efforts to attain new accreditations, such as Cyber Essentials
- Manage the IT Department’s budget
- Represent DI externally in your area of expertise

About You

To join us as the Senior IT Manager, you will need:

- At least five years’ experience in a similar IT role managing the IT provision and services for a business, charity or public sector organisation
- Strong working knowledge of GDPR and Data Protection legislation
- Strong knowledge of ‘best-in-breed’ apps
- To be an innovative thinker with experience of using technology to solve problems
- A technical understanding of as many of the following applications as possible: Microsoft Azure, Veeam, Watchguard Firewall and Livesecurity, Slack, Box, CRM systems (Hubspot), Ubiquiti Unifi WiFi, SaaS, Cyber Security, Access Dimensions and Access Group products, Messagelabs or Windows Server (2012, 2019)
- A professional IT qualification in a subject such as IT infrastructure, networking, database design or website development
- A degree in IT (or equivalent)

Other organisations may call this role IT Manager, IT Strategy Manager, IT Operations Manager, Head of IT, or Senior IT Service Manager.

The closing date for applications is the 30th January 2020.

Development Initiatives is an equal opportunities employer and, in line with our policies, we aim to ensure that no job applicant receives less favourable treatment on the grounds of race, colour, nationality, religion, ethnic or national origin, age, gender, marital status, sexual orientation or disability.

So, if you are seeking your next challenge as our Senior IT Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Working hours: 35 hours per week, Monday – Friday

Bristol Children’s Hospital charity, Wallace & Gromit’s Grand Appeal, has an exciting new opportunity for an experienced, ambitious and dynamic communications and markering manager to join us as we expand into the new decade.

The successful candidate will be working alongside a talented and driven workforce across three teams at The Grand Appeal: fundraising, commercial and operations/services. Joining 50+ staff, you will be helping to grow the reach and impact of the charity and its important work supporting Bristol Children’s Hospital and the Neonatal Intensive Care Unit at St Michael’s Hospital. 

You will have the opportunity to work with external stakeholders, including our partners at Aardman Animations, with whom we are celebrating our 25 year partnership, together with colleagues in Bristol Children’s Hospital and our many individual and corporate supporters. 

Under the Gromit Unleashed brand The Grand Appeal has a unique commercial operation bringing a new perspective to our work and allowing us to work outside of the traditional charity framework. Within our commercial department, as well as all areas of our work, we have plans for significant growth and diversification presenting the post-holder with exciting new development opportunities within a creative and enterprising organisation. 

The successful applicant will lead marketing and communications for the whole organisation, reporting directly to the Senior Leadership Team. You will be creative, an excellent storyteller, well versed in all types of marketing, and be an excellent and credible communicator with every audience, at every level. You will be used to managing budgets and staff and creating new streams of work. You will be dynamic, flexible and goal oriented. Your work will enhance and develop the value and impact of The Grand Appeal, by reaching new audiences locally, nationally and internationally through outstanding and innovative communications, PR, and marketing. 

The Grand Appeal is based in central Bristol in newly created offices, near Bristol’s famous harbourside and Cabot Circus shopping centre.  Work for us and you will do more than just a job. Together, we save lives. 

Team Leader - Female Supported Housing (Domestic Violence Abuse Lead)
Hours: Full time - 40 hours per week
Contract: Permanent
Location: Bath, Somerset
Salary: £27,000.00 per annum
Closing Date: Friday 07th February 19 (12 noon). 

We have a great opportunity to lead a fully motivated team of supported housing workers, working across our domestic abuse refuges in Bath and North East Somerset.

If you are someone who has the experience in managing a supported housing projects, combined with the positive ability to lead, supervise and motivate staff and volunteers to excel in their roles, then this is the role for you.

Supporting the most marginalised people in society isn’t easy. The work is often pressurised and always challenging. It takes a huge amount of empathy, positivity and passion to make even the smallest of steps forward. But, if you want a rewarding job in which no two days are the same, then come and join us!

Key Responsibilities and Requirements of the Role include:

• Ensure safe and supportive, high quality housing and support is available to residents, some with their children, who are escaping medium to high risk domestic abuse
• Establish effective working relationships internally and with external agencies maximising opportunities for individuals and families and building a positive service and organisational reputation 
• With guidance from the Service Development Manager, ensure staff complete risk assessments for individuals/families and service activity?
• With support from our Practice Educator, ensure the effective induction and ongoing support / development of students
• Together with the Service Development Manager, ensure your staff feel valued and supported within a challenging, fast-paced environment 
• Actively seek opportunities to innovate and improve efficiency in service delivery 
• Contribute to successful tenders and fundraising projects through generating new ideas and thoughts within the team about how to best support our clients 

Further details about the responsibilities and requirements of the role are contained in the job description and specification.

Julian House is a homeless charity with ambitions to support more people than ever before, we are committed to helping the most marginalised in society. Whether it be homelessness, mental health problems, substance abuse or a combination of them all, our passionate team provide housing and support around the clock to those most in need; this is what makes Julian House the charity that it is today!

Essential Requirement:

This post will be subject to an enhanced DBS check and in light of the nature of work and focus of domestic abuse the organisation considers the candidate’s gender, to be an occupational requirement in accordance with Para 1, Schedule 9, of the Equality Act 2010 and is therefore open to women only.

Benefits:

Julian House employees enjoy a wealth of benefits including:

• Cash health care plan
• Up to 26 days annual leave (depending on length of service)
• Employer pension contribution (up to 6% of your gross salary)
• Employee Assistance Programme
• Staff Award Scheme
• 20% Discount at Julian House Shops. 

To Apply:

Please apply via our website.

Supporter Engagement Executive

You will join us as a Supporter Engagement Executive. This is an exciting and varied role with an opportunity to make it your own and make a difference!

Supporter Engagement Executive Responsibilities:

- Working closely with our fundraising teams to engage and steward our fundraising supporters.
- Supporting the management of complaints and feedback from our supporters and the general public. You will use your demonstrable experience to effectively turn things around and resolve complaints to a high standard.
- Working with the central Supporter Engagement management team to provide tracking and reporting on team performance, as well as other tasks, to enable the continuous improvement of the team.
- Providing operation and business management support to the central Supporter Engagement management team.

Supporter Engagement Executive Requirements:

- You will have a passion for, and experience of, developing and maximising supporter relationships and delivering excellent supporter experience by phone.
- You will have patience, exceptional listening and communication skills, but above all a real passion for delivering an excellent supporter experience, whilst clearly and consistently managing expectations.
- You will be highly organised, analytical and able to manage simultaneous demands of multiple work streams, utilising your strong time management skills.
- Outgoing, with an ability to build rapport quickly, you will enjoy dealing with supporters and customers, both internally and externally.

We are always looking for talented people from all backgrounds, to join us and help improve the lives of children and young people with cancer and their families. We particularly want to encourage people from under-represented groups to step forward and apply to work or volunteer with CLIC Sargent.

CLIC Sargent is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

About CLIC Sargent:

Today, 12 children and young people in the UK hear the shocking news they have cancer. CLIC Sargent is the UK’s leading cancer charity for children and young people, and their families, and provides them with clinical, practical, emotional and financial support. You can be a part of helping them cope with cancer and get the most out of life.

Location: Bristol

Job type: Full Time, Permanent, 35 hours per week

Salary: £23,643 per annum

Benefits: In return for your commitment, we offer a great reward package, which includes generous annual leave entitlement, pension scheme and season ticket loan.

Interview date: 7 February 2020

You may have experience of the following: Supporter Engagement, Customer Services Officer, Volunteering, Fundraiser, Fundraising, Social Media, Customer Services, Account Manager, Events Assistant, Administrator, Customer Service Executive, Administration, Charity, Charities, NFP, Not for Profit, Third Sector, Customer Support, etc.

Ref: 91350

DHI are excited to be recruiting a new team to provide education and training support across Bristol, South Glos, Bath and North East Somerset. We’re looking to recruit a WoEW Team Leader.

DHI is an award winning charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and well-being of their community. We are looking for applicants who will share our passion for our values, and our commitment to our client groups and our local communities.

This is a key post which will complement DHI’s existing services and support to people who are socially excluded. The post is funded by and will contribute to the delivery of wider partnership objectives under the Building Better Opportunities (BBO)/West of England Works (WoEW) programme which is managed by Weston College.

The team will support adults who are not in education, employment or training due to multiple and complex needs and/or access barriers. DHI team will focus primarily on supporting clients with a history of substance misuse and/or homelessness. DHI Employment & Skills Workers will work across DHI’s drug and alcohol treatments services, housing services and social prescribing programmes.

The Employment & Skills Team will be responsible for providing tailored and effective assessment, support planning and interventions to meet the identified education, training or employment (ETE) needs and goals of clients who face multiple barriers to accessing education, training and/or employment opportunities.

If you’ve got experience of working with people and share DHI’s values of self-direction, stimulation and zest for life, please get in touch.

How To Apply

Please use the attached Job Description and Person Specification to complete an Application form and Skills form and send to HR before midday Tuesday 28th January  

DHI is an award-winning charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and wellbeing of their community. We are looking for individuals who share our passion for our values of self-direction, stimulation and zest for life and our commitment to our client groups and the local communities we serve.

We're currently recruiting for a Resolve to Stop the Violence (RSVP) Coordinator to coordinate, deliver and develop a structured programme for perpetrators of domestic abuse in the Bath and North East Somerset Area. In this role you will be responsible for tasks such as coordinating referrals, completing holistic support plans and delivering the RSVP 1:1 programme, as well as promoting RSVP to relevant stakeholders and referral sources in the area. Please see the attached Job Description for a more details.

We would love to hear from you if you are non-judgemental, resilient and assertive with extensive knowledge in the area of domestic violence including perpetrating behaviours and their impact. You significant experience of managing a client caseload, including comprehensive assessment, risk assessment/management and person-centred support planning.

If you have any questions or would like to hear more about the role, please contact HR in the first instance. 

How To Apply

Please use the Job Description and Person Specification to complete an Application Form and Skills Form and send to HR before midday 7th February. 

 

Marketing Officer

(ref: SUS2842)

£24,446 pro rata per annum

22.5 hours per week (possibility of increasing to full time)

Initial contract to 11 September 2020 - based in central Bristol

Working as part of the UK-wide Brand & Marketing team, this exciting new role will support the development and delivery of B2C marketing campaigns, plans and new initiatives, building understanding, interest and engagement with our target audiences using the marketing mix, including content, social media, web, email and partnerships.

With a good standard of education, you will have experience of working in a results-driven B2C marketing role as part of a marketing team.  You will also have experience of creating audience-focussed digital content, of planning and delivering multi-channel marketing campaigns and building good working relationships with partner organisations.  Excellent communication skills are required to produce engaging copy for the web, email, social media and for marketing materials.  You will be able to think creatively and use your excellent interpersonal skills to work with partners to help us reach new audiences.

You will have good editing and proof-reading skills and be organised with a good working knowledge of digital marketing principles and best practice, a high level of IT and digital literacy and be committed to the promotion of the Sustrans cause.  

Closing date for the receipt of completed applications is 9am on Monday 3 February 2020.  Interviews will take place in Bristol on Friday 14 February or Tuesday 18 February 2020.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community.

We have rewarding opportunities available for Mental Health Crisis Workers to join our teams based in Central and North Bristol. You will join us on full time, permanent basis working 37.5 hours per week on a rota system and in return, you will receive a competitive salary of £20,881 - £22,825 per annum plus £1,500 uplift for working nights and benefits.

Established in 1983, BRISTOL MISSING LINK (incorporating Next Link and Safe Link) is a leading provider of women’s support services in Bristol.

In return for joining us, we will offer you:

- Up to 30 days annual leave (depending on length of service)

- 3 extra holidays including International Women’s Day

- Excellent development and training opportunities

- Employer pension contribution (minimum 5% of your gross salary)

- Mindful Employer Plus Scheme

- Cycle to Work Scheme

- Long Service Awards

- Wellness Awards

About the role:

As our Mental Health Crisis Worker, you will be part of the Crisis Service and involves working with and alongside organisations within the Bristol Mental Health Partnership. This is a hub and spoke service with a 24 hour hub (providing a full crisis service across the city). You will therefore be required to work on a rota system including regular evenings, nights and weekend working.

The role is focussed on providing a range of interventions to assist with daily health, social care and wellbeing needs to reduce the crisis, build resilience and improve wellbeing. You will be employed by Missing Link and seconded into our Bristol Mental Health Partnership and therefore will be operationally managed by AWP.

Key duties and responsibilities of our Mental Health Crisis Worker:

- Build trusting and collaborative relationship with the service user

- Work closely with carers, families and children and other services directly involved with service users, carers if appropriate

- Carry out role adhering to Mental Health Bristol Partnership’s policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities based approach

- Co-produce, update, implement and review a crisis plan, relapse prevention and other self-management tools

- Implement the recovery plan and inform any review, working jointly with the Assessment and Recovery Team Recovery Navigator/Care Co-ordinator, in partnership with service users in line with best practice

- Coordinate support, refer and liaise effectively with all professionals, agencies and other parties involved in service user’s support in order to deliver the crisis support package

- Enable delivery of the crisis and recovery plans and to enable service users to make informed decisions about their mental wellbeing, maximising their independence and providing advocacy role where appropriate

- Provide specialist support to women using the service and advice and guidance to other team members regarding women’s mental health issues

- Promote and facilitate service user involvement and inclusion within Mental Health Bristol and the community in line with Mental Health Bristol Partnership objectives

- Manage, caseload, documentation and time effectively, ensuring up to date, clear and accurate record keeping in line with MHB policies, making best use of supervision, training and staff development

- Collaborate with other team members to maximise service performance, meet targets and Service Level Agreements and promote effective communication and teamwork

- Maintain hope and optimism for the individual with high expectations for recovery. Use lived experience (if appropriate) to positively support the individual’s recovery

This is not an exhaustive list of your duties and outlines the general ways in which it is expected you will meet the overall requirements of this post.

What we are looking for in our ideal Mental Health Crisis Worker:

- A minimum of two years’ significant experience working with people with mental health

needs, or people with complex and multiple needs (for example, homelessness, alcohol/drug dependency, long term conditions, domestic abuse and sexual violence)

- Experience of support planning and managing risk assessments

- The ability to maintain hope and optimism for the individual with high expectations for recovery

- Manage caseload, documentation and time effectively, ensuring up to date and clear record keeping in line with policies and procedures

- A current, full driving licence and access to an appropriate vehicle

Closing date: Monday 27th January 2020

Interview date: Monday 3rd February 2020

If you are motivated, resourceful and passionate about empowering female victims of domestic abuse, please apply now to join us as our Mental Health Crisis Worker and contribute to the valuable work Missing Link and its wider services, delivering hope and support to survivors of domestic violence and abuse.

Please monitor your emails following your application.

Missing Link is committed to safeguarding and promoting the welfare of children, young people and adults at risk of abuse, and expects all staff and volunteers to share this commitment. Missing Link is committed to Equal Opportunities. *Due to the specific requirements of this role, this post is exempt under the Equality Act (2010), Part 1, Schedule 9 (Genuine Occupational Requirement.)

DHI are excited to be recruiting a new team to provide education and training support across Bristol, South Glos, Bath and North East Somerset. We’re looking to recruit a WoEW Project Administrator

DHI is an award winning charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and well-being of their community. We are looking for applicants who will share our passion for our values, and our commitment to our client groups and our local communities.

This is a key post which will complement DHI’s existing services and support to people who are socially excluded. The post is funded by and will contribute to the delivery of wider partnership objectives under the Building Better Opportunities (BBO)/West of England Works (WoEW) programme which is managed by Weston College.

The team will support adults who are not in education, employment or training due to multiple and complex needs and/or access barriers. DHI team will focus primarily on supporting clients with a history of substance misuse and/or homelessness. DHI Employment & Skills Workers will work across DHI’s drug and alcohol treatments services, housing services and social prescribing programmes.

The Employment & Skills Team will be responsible for providing tailored and effective assessment, support planning and interventions to meet the identified education, training or employment (ETE) needs and goals of clients who face multiple barriers to accessing education, training and/or employment opportunities.

If you’ve got experience of working with people and share DHI’s values of self-direction, stimulation and zest for life, please get in touch.

How To Apply

Please use the attached Job Descripton and Person Specification to complete an Application form and Skills form and send to HR before midday Tuesday 28th January.