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Legacy Case Officer
Salary: £30,255 - £37,732 per annum
Location: Remote (with occasional travel to Downton, Salisbury, SP5 3RB and other UK locations as needed)
Hours: Full time, 35 hours per week
Contract: Permanent
We have an exciting opportunity for a Legacy Case Officer to join our Legacy team at Help for Heroes. You’ll be playing a vital role in our legacy fundraising, taking responsibility for a wide variety of legacy cases, and ensuring we receive funds to support veterans and their families to live well after service.
Please see below for more information on what just might be your future role.
About the Role
Legacies are key to our work at Help for Heroes. It is thanks to our generous supporters that we can continue providing practical help and hope to veterans and families across the UK. We wouldn’t be able to continue without them.
The Legacy Case Officer is key in ensuring we will receive these gifts. The role has responsibility for almost half of our legacy income, covering a significant number of non-contentious residuary, specific and life interest cases.
It involves a high degree of autonomy as you will help protect the charity’s income and reputation through sensitive case management, and acting within the limits delegated. You will be supported throughout by your colleagues and manager, with additional learning & development available.
This role is remote to ensure we can recruit the best candidate, but with an expectation to be able to travel occasionally to our Head Office or London for meetings
About You
You have first-hand experience of dealing in legacy administration, capable of dealing with a variety of charitable gifts and matters. It is not essential to have knowledge of resolving contentious cases, but you are able to identify which may require additional support.
You will be experienced in Charity Legacy Administration with a ILM qualification (CiCLA or Diploma) or relevant experience from the charity or legal sector.
As an individual:
You are also willing and able to travel as required for meetings, training or other, including to Downton (SP5 3RB) or London, with occasional travel to other UK locations. You are welcome to ask for further information during the interview stage.
You are also comfortable staying away from home overnight on occasion, when required to support events or team activities.
About the Team
This role is a key part of the Legacy Management Team which sits within Legacy & In-Memory, and part of the wider Mass Fundraising Team. We’re a team with a variety of experience and knowledge, always welcoming those with new perspectives.
The team is values-driven, supportive and committed to best practice, learning and continuous improvement. Collaboration sits at the heart of how we work - both within the service and across the wider charity — to ensure we do the best for our beneficiaries.
In return we can offer you:
Closing date: 31st May 2026
Interview Process: First Interview (virtual), week commencing 15th JuneSecond Interview (in-person), 25th or 26th June
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CHA is recruiting an experienced and values-driven Chief Operating Officer to lead our central operations and support the delivery of high-quality housing and care services.
As COO, you will provide strategic and operational leadership across residential and sheltered services along with the finance, estates, HR, and other central services—driving performance, ensuring compliance, and enabling sustainable growth. You will work closely with the CEO and Board while leading a diverse team of senior leaders.
Key responsibilities include:
About you:
Additional requirement:
Due to our Christian ethos and heritage, there is an occupational requirement for the post holder to have a personal Christian faith.
For further information, including a visit please contact us.
Due to our Christian ethos and heritage, there is an occupational requirement for the post holder to have a personal Christian faith.
The client requests no contact from agencies or media sales.
About the role:
Step into a role where your drive, resilience and belief in young people can truly change lives. As a Young Person’s Worker in Camden, you will be right alongside young people at risk of homelessness, helping them move from uncertainty towards stability and independence. This is hands on, purposeful work where every day matters, and where your determination can unlock real opportunity for those who need it most.
In this role, you will manage a caseload of young people, building trusted relationships and empowering them to lead their journey forward. You will create and review personalised support and safety plans, support moves into independent accommodation, and help young people take confident steps into education, training or employment. Working within a trauma informed and strengths based approach, you will champion each young person’s goals while developing practical life skills such as budgeting, self care and cooking. You will also support access to essential services including mental health support, housing advice and employment pathways, motivating and coaching young people to take ownership of their futures.
At Single Homeless Project (SHP), you will be part of a tenacious, values driven team that does not shy away from challenge and believes in doing things differently to achieve lasting change. We will support your ambition with ongoing training, development and the chance to grow your career while making a genuine impact. If you are ready to bring your energy, compassion and persistence to a role that truly matters, we would love to hear from you.
About you:
About Us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important Info:
Closing Date: Sunday 31st May at midnight
Interview date: Tuesday 9th and Wednesday 10th June in a YP service
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Senior PR and Communications Manager
Role Overview
The Talent Set are delighted to partner with the Royal Marsden Cancer Charity on a fantastic Senior PR and Communications Manager role. This new role for the charity involves leading strategic communications initiatives to enhance the organisation’s reputation, support its mission, and foster meaningful engagement with diverse audiences.
The Senior PR & Communications Manager will work closely with colleagues in the hospital’s PR and Communications Team and clinical teams in the hospital, fundraising teams, and Marketing and Digital to lead the team in identifying the latest Charity-funded research and treatments, and create compelling stories and activities to promote to sector, regional, and national media. These stories will focus on demonstrating the difference the Charity makes to people affected by cancer across the UK and around the world, and support fundraising teams across all income streams, to attract and retain supporters.
Key Responsibilities
Person Specification
What’s on Offer
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Project Manager – INRS
Reference: APR20260178
Location: North Wales - Home based / Local office
Contract: Fixed-Term, 30 months – Up to 29th September 2028
Hours: Full-time, 37.5 hours per week
Salary: £34,018.00 - £36,319.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
Introduction
This is an exciting opportunity to join RSPB Cymru and lead delivery of the Caletwr Catchment Integrated Natural Resources Scheme (INRS), funded by the Welsh Government, in Conwy, North Wales.
Working closely with a cluster of farmers and a wide range of strategic partners, the project will demonstrate how sustainable farming and food production can deliver significant benefits for nature and natural resources. It directly supports key RSPB Cymru priorities, including peatland restoration and Curlew conservation.
A central focus of the role is establishing effective, joined-up advice and support for farmers engaging with the Sustainable Farming Scheme (SFS), helping to shape delivery at both farm and landscape scale.
About the role
As INRS Project Manager, you will provide overall leadership, coordination and delivery of the Caletwr Catchment Project. You will establish robust governance, manage budgets and resources, and ensure delivery remains focused on agreed priorities and outcomes.
Strong partnership working is essential. You will work closely with the farmer cluster and key partners including Natural Resources Wales, Eryri National Park Authority, The National Trust and other advisory bodies.
You will provide strategic direction and day-to-day support to the Farm Support Specialist and project team, ensuring effective delivery of joined-up advice and coordination to achieve landscape-scale objectives such as Curlew recovery. While primarily a leadership role, it will also involve selective hands-on engagement where this strengthens delivery, resilience or impact, including farmer engagement and practical action.
You will also oversee knowledge transfer, engagement and demonstration activities, including outreach to farmers beyond the immediate cluster within the wider Important Curlew Area.
Key responsibilities
As Project Manager, you will:
Project outputs and wider responsibilities
You will ensure:
Essential skills, knowledge and experience
Desirable skills, knowledge and experience
Closing date: 23:59, Friday, 29th May 2026
We are looking to conduct interviews for this position from 11th June.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is delighted to partner with a leading charity in recruiting a highly motivated Community Fundraising Manager. This pivotal role involves developing and overseeing community fundraising initiatives, managing diverse teams, and collaborating on marketing strategies to strengthen supporter engagement.
The successful candidate will lead community fundraising efforts, manage a regional team, and work closely with marketing and stewardship initiatives. The role offers a unique opportunity to shape community engagement and support crucial health causes within a dynamic, collaborative environment.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About MAP
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. For more than 40 years, we have been delivering essential health and medical care to those most affected by conflict, displacement and occupation in the occupied Palestinian territory (oPt) and Lebanon.
We are now responding to the largest emergency in our history. Over the last two and a half years, tens of thousands of new supporters have joined MAP. We work to raise Palestinian voices and secure their rights to health and dignity. As part of our commitment to meeting the growing needs of the communities we serve, we’re expanding our team.
About the role
As Senior Supporter Retention Officer (Loyalty and Regular Giving), you will lead the development of supporter-led, multi-channel fundraising campaigns. You’ll design bespoke supporter journeys that build loyalty and develop regular giving campaigns, including upgrade, conversion and reactivation. You’ll play a pivotal role in strengthening relationships with both long-standing and new supporters of MAP, helping to grow sustainable income from existing audiences to fund vital medical aid.
In collaboration with the Supporter Retention Manager, you will help shape the Individual Giving strategy, with a focus on regular giving and loyalty. You’ll also work closely with our Supporter Retention Officers, providing guidance and support while delivering impactful campaigns, supporter journeys and stewardship touchpoints.
This is an important and exciting time to join MAP. As we grow our supporter retention programme, you’ll play a key role in enhancing supporter experience, developing our testing approach, and delivering high-performing campaigns.
About You
Are you an experienced Direct Marketing professional with a passion for insight-led supporter journeys and fundraising appeals?
We’re looking for a Senior Supporter Retention Officer (Loyalty and Regular Giving) to develop our high-performing retention programme. In this role, you’ll create stand-out supporter experiences and build an audience-led direct marketing programme, with a specific focus on growing supporter loyalty and income from regular giving. If you’re ready for a career defining role where your work can make a real difference to the lives of Palestinians, we’d love to hear from you.
Please see the job description for full details on key responsibilities and who we’re looking for.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams from Wednesday 3rd June – Tuesday 9th June.
How to Apply
Please submit your CV and Cover Letter via our career page before the deadline of 11:59pm GMT on Monday 25th May 2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background check
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks.
About Medical Aid for Palestinians
Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future.
MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
The client requests no contact from agencies or media sales.
Salary: £49,282 starting salary (salary range will increase to max £52,413 via the length of service) per annum pro rata plus £4,324 Inner London Weighting if based in London per annum pro rata.
Contract: This post is offered on a part time 12 month fixed-term maternity cover basis. The substantive post-holder is entitled to 12 months of maternity leave but may return at any point during this period with appropriate notice. Your employment will end on their return.
Hours: Part-time 21 hours per week (excluding lunch breaks) – flexible working requests will be considered.
Location: Any Refugee Action office: London, Manchester, Bradford. We will consider UK-based hybrid working option.
About Refugee Action
Refugee Action exists to defend the right to safety that we all share. We’re fighting the hostility that has a devastating, daily impact on refugees and our communities. We do this with life changing support and system changing campaigns that bring us all closer to safety, dignity and hope.
We do this work because we believe in taking action. But fighting for a fair asylum system for people seeking safety is no longer enough. Decades of degrading rhetoric and policies have created a hostile environment that has systematically dehumanised refugees. We’re building a future where people forced to flee the homes they loved have their rights upheld, receive a fair decision, essential support and help to thrive here, not just survive. Our vision is that every refugee seeking safety in the UK can thrive as part of a welcoming, anti-racist society.
It's an exciting time to be part of Refugee Action as we embark on a new Theory of Change as part of our seven-year strategy. We believe the best hope for real change will come from strong, connected movements that are skilled, united, and influential, with lived experience meaningfully at the centre. Our future role as a national charity will increasingly be to support, convene, and strengthen this movement while continuing to deliver services where they have the greatest strategic impact.
About the role
You will lead Refugee Action's Major Partnerships team, building and delivering a sustainable programme that raises significant income from major donors, trusts, corporates, statutory and foundation funders.
We're looking for a hands-on leader who can hit the ground running. The organisation has been through a period of change, and this role is central to leading the team through the transition by creating clarity, stability and shared purpose – restoring confidence, establishing clear ways of working, and embedding a culture of proactive new business development.
You will take ownership of rebuilding the team's foundations – setting direction, defining processes, and creating the conditions for high performance. Alongside this, you'll actively champion a new business mindset, working with the team to identify, cultivate and convert prospective donors and funders.
Finally, you'll ensure that Refugee Action's commitment to removing barriers to power, centring lived experience and anti-racist practice is embedded across all activity.
About you
You are a self-starter and a builder – someone who takes pride in leaving teams stronger than you found them. You'll be energised rather than daunted by stepping into a team that needs direction and renewed momentum.
You will bring significant leadership experience across at least two areas of Major Donor, Corporate, Trust or Statutory fundraising, with a track record of securing and stewarding gifts of £100k+. You'll be equally confident driving new business as you are managing existing relationships – and you'll be comfortable influencing senior stakeholders internally and externally.
A proactive problem solver, you'll be skilled at bringing colleagues together, navigating complexity, and turning challenges into opportunities. You won't need the path to be clear to move forward — you'll help create it.
To succeed in the role, you will need to demonstrate:
Those with lived experience as a refugee are particularly encouraged to apply
Closing date: 23:59 on 31st May 2026
Interviews: 11 June 2026 (on Zoom)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Manager
Role Overview
The Talent Set are delighted to partner with our client on a fantastic Individual Giving Manager role. This pivotal position involves leading and growing the organisation’s direct public engagement efforts, supporting sustainable fundraising growth within an admired environmental charity.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £39,000 - £43,000
Location: Hybrid, 2 Days In London Office
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
The Supporter Care Assistant role is vital to the delivery of Tommy’s biggest annual fundraising event, the London Landmarks Half Marathon (LLHM).
The main responsibility of this role is to support the Corporate Stewardship Manager in recruiting, stewarding, and engaging hundreds of employees taking part in the LLHM Corporate Challenge for Tommy’s. You will be involved in all areas of the Corporate Challenge, but your responsibilities will mainly include being the first point of contact for employees, updating the Corporate Challenge website, maintaining accurate information across systems, and helping to keep day-to-day operations running smoothly.
This role will also involve supporting other Tommy’s participants taking part in the event by responding to emails and phone enquiries, providing clear, friendly, and timely support. In addition, you will support the Communication and Engagement Manager with ad hoc tasks to help deliver the overall supporter journey.
This is a great opportunity for someone who is team-focused, motivated, and keen to grow their fundraising skills, helping us deliver an exceptional event for thousands of Tommy’s supporters.
How to apply:
To apply, please send your CV and a Supporting Statement via Charity Job that answers the following two questions (no more than 2 pages):
Location: London/Hybrid
Salary: £50,340 per annum
Contract: Full-time, permanent
Scope is seeking an experienced and commercially minded New Business Lead to drive the growth of transformational corporate partnerships that will help create an equal future with disabled people.
Scope is the UK’s disability equality charity.
We’re here to create an equal future with disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We create opportunities and provide information and support that empowers.
One in four of us in the UK is disabled. We are a diverse, proud and vibrant community. We are part of a powerful movement of disabled people, allies, organisations and businesses. Corporate partnerships play a vital role in helping Scope deliver this mission, generating sustainable income while building meaningful collaborations with organisations that share its values and ambitions.
Leading the new business function within the Partnerships and Philanthropy team, you will be responsible for developing and delivering Scope’s corporate partnerships new business strategy, identifying and securing high-value partnerships that drive long-term impact and income growth. Working closely with the Head of Partnerships and Philanthropy, you will help shape a strong pipeline of strategic opportunities aligned with Scope’s wider organisational goals.
This role will lead the development of compelling partnership proposals and pitches, building influential relationships with senior stakeholders across the corporate sector and ensuring new opportunities are progressed from prospecting through to successful handover. You will also play a key role in identifying innovative partnership opportunities, building a pipeline, analysing market trends and ensuring all partnerships align with Scope’s values and strategic priorities.
The successful candidate will have significant experience in corporate, with a proven track record of securing corporate partnerships and leading successful income generation strategies. They will bring strong leadership capability, commercial awareness and relationship-building skills, alongside experience managing budgets, performance reporting and complex stakeholder engagement.
This is an exciting opportunity to lead a high-performing team and shape the future of corporate partnerships with the UK’s leading disability equality charities.
Please download our Candidate Pack [PDF] for further information, including details on how to apply.
Closing date: Monday 8th June, 9am
This is a high-impact role at the heart of delivering a major domestic and non-household water efficiency programme for Affinity Water.
Affinity Water Account Manager
Operational Area: Water Efficiency Team
Reference: AWAM05
Contract: Fixed Term Contract – 31st March 2027
Hours: Full-time, 37.5 hours per week
Salary: Circa £35,000
Location: Affinity Water Hub (Hatfield 2 days), Groundwork offices in Waterloo or Dartford (1 day), 2 days remote
Role Overview
As Account Manager, you will act as the critical interface between client, operations, and customers – ensuring that delivery is not only compliant, but high-performing, customer-focused, and continuously improving. You will take ownership of performance against contractual KPIs, lead communication and reporting, and drive a culture of quality, accountability, and innovation across the programme.
This is an opportunity to shape how a large-scale environmental service is delivered on the ground – improving water efficiency, enhancing customer experience, and directly contributing to regulatory and environmental outcomes.
This role would suit someone who thrives in a fast-paced, delivery-focused environment and enjoys taking ownership of both performance and relationships. You'll be confident managing senior client relationships while also getting into the detail of delivery, enjoy working with data and using it to drive performance and improvement, be highly organised, proactive, and comfortable managing multiple priorities and take pride in delivering a high-quality customer experience, you’ll have a passion for water saving and be motivated by making a tangible environmental and social impact in this really important area of Groundwork's work.
In return we offer you:
We are a creative, committed, and enthusiastic organisation with a great track record of project development, fundraising and delivery, so there are always opportunities to grow and develop your role within our friendly team.
Groundwork South
Groundwork South works with communities across the south of England to transform their lives and the places where they live. We have been at the forefront of social and environmental regeneration for over 25 years, and today we have a simple mission: to create better places, improve people’s prospects, and promote greener living and working.
We are passionate about creating a future where every neighborhood is vibrant and green, every community is strong and able to shape its own destiny, and no-one is held back by their background or circumstances. This vision drives the work that we do. Each year we deliver over 100 innovative projects, tackling the biggest issues facing our communities and creating real and lasting, positive change.
Closing date for applications: 31st May 2026
Interview date: W/C 8th June 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Groundwork South is an equal opportunities employer and welcomes applications from all members of the community.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re currently recruiting a part-time (28 hours per week) Counselling Service Manager to manage one of the Charity’s counselling services and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.
Responsibilities include supporting less experienced staff and supporting the cohesive working between services within the charity. In addition, you will be offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 11-25 including individual and group-based support; workshops; crisis support; mental health themed activities. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London.
All posts are fully office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people.
Please read the full Job Description and Person Specification for this role included in the Service Manager Maternity Cover Recruitment pack below, before completing the forms.
Applying for the Posts
In the Recruitment pack you will find the Job Description and Person Specification for the Service Manager Maternity Cover role.
To be considered for the position, the Application and the Equality & Diversity Monitoring Forms need to be completed and return to the email address on the Application Form by Wednesday 27th May 2025.
We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.
Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.
Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible for an Interview. Due to the high volume of applications, we unfortunately only provide individual feedback to those who reach the interview stage.
*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Off the Record was founded in 1994 to provide free, independent and professional counselling for 14 – 25 year olds in the Croydon area
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Services Manager (Nightlight Crisis)
Reference: 346
Salary: £41,000 - £42,000 per annum
Hours: Full time, 37.5 hours per week
Typical working pattern: 10am-6pm or 11am-7pm, with some flexibility required
Contract: Permanent
Reports to: Director of Crisis, Counselling and Children & Young People
Working base: Watford Wellbeing Centre or Hemel Crisis House – can be negotiated
About the Nightlight Crisis Service
Hertfordshire Mind Network (HMN) has been delivering Nightlight, part of Hertfordshire’s crisis alternatives pathway, for the last 8 years. We are proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Crisis Cafes and 24/7 Crisis House.
We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a senior member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
The objectives of HMN’s Nightlight Crisis provision is to:
About the Role
As a member of the HMN Senior Management Team (SMT) and the Service Manager for our Crisis provision across Hertfordshire (Nightlight), you will be leading the total provision of our 24/7 365 week Crisis House, Daylight, Helpline and Crisis Cafés. You will also oversee our A&E Liaison Project, supporting staff operating in A&E to divert individuals into community crisis provision.
You will ensure the provision is safe, effective and person centered; be accountable for achieving KPI’s, data reporting to Commissioners and the wider SMT & CEO, and develop the service using evidence based data, strategic thought & planning.
The successful candidate will be highly proficient manager with proven knowledge, skills and abilities as a leader and manager and have experience of developing and delivering mental health services within a health and social care setting, strong experience of managing the delivery of contracts, working to deadlines and achieving outputs, significant proven knowledge and skills around services working with adults with mental health needs and demonstrable understanding of relevant legislation and policies such as the Data Protection Act, Safeguarding and Protection of Vulnerable Adults, Safeguarding Children and the Mental Health Act and they will have a willingness to travel to locations across Hertfordshire.
We offer:
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Monday 25th May 2026.
Interviews to be held on Monday 1st June 2026 at our Watford Wellbeing Centre
N.B. Please quote reference number 346 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
The Business Analyst sits within the Member Association Development and Impact Division as a central operator in the divisional data management and analytics. The role works across teams and is a connector and collaborator with regional offices. This position bridges data analysis, project management, and stakeholder communication - translating complex data into clear visualisations and insights that help support strategic decision-making within the Secretariat.
The role works most closely with the Strategy Director and the Head of Portfolio Management, and collaborates regularly with the Research & Partnerships Senior Advisor and the Performance Senior Advisor. It also involves sustained engagement with Architects of Cooperation (AOCs), Business Analysts across the network, and external consultants, and the overall Division Director.
This is a varied and evolving role suited to someone who copes well with ambiguity and complexity, and who enjoys working with people of all different cultures and backgrounds; someone who is proactive in problem solving, and confident working across data, project management, and communication functions.
to lead a global civil society movement providing and enabling sexual and reproductive health (SRH) services, championing SRHR for all.
The client requests no contact from agencies or media sales.