Peer support workers jobs

About the role:

At the Women’s Recovery Service, you’ll be part of a dedicated accommodation service supporting women who have experienced homelessness, VAWG, poor health, substance use, and exclusion from essential services.

This is more than a job in accommodation services: it is an opportunity to stand alongside women as they reclaim their strength, build new futures and shape their own recovery.

As our Specialist Multiple Disadvantage Worker you will bring expertise, creativity and determination to help women break down barriers and take steps forward with confidence. Every day is different – from providing one to one support and leading group sessions, to working with health, housing and VAWG partners to open up new opportunities. You will be a voice of encouragement and advocacy, ensuring women get the services and respect they deserve, and you will see the impact of your work in the real changes women make in their lives.

Joining Single Homeless Project means being part of an organisation that believes in your growth as much as the growth of our clients. You will be supported through training, reflective practice and career progression, giving you the chance to deepen your expertise and take your career in exciting directions. This role is your chance to make a lasting difference not only to the women you support but to how SHP continues to lead the way in ending homelessness for women across London.

About you:

• Experience of supporting people facing homelessness and multiple disadvantage such as domestic abuse, substance use, and poor mental or physical health.
• Knowledge of women’s services and the impact of violence against women and girls (VAWG).
• Understanding of how statutory and community services operate, including health, social care, housing and criminal justice.
• Ability to engage and build trust with people who may be reluctant to accept support.
• Ability to manage a caseload effectively and balance competing priorities.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 19th October at midnight

Interview date: Tuesday 28th October online via Microsoft Teams

Please note there will be a second stage held in service in Camden for progressed candidates. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

We’re currently recruiting two full-time Peer Support Workers to work in our Sutton and Merton offices.

These 2 posts are part of a partnership between local voluntary sector organisations and South West London and St George’s Mental Health Trust. Both posts focus on offering a range of emotional, social and practical wellbeing support to young adults aged 18-25. These posts do not require a formal mental health qualification. The Peer Support Worker posts are designated for those with their own lived experience of mental health challenges who have reached a point in their recovery where they feel ready to support others on their mental health journey.  

For these roles you need to have an open and flexible attitude; an understanding of mental health; excellent engagement skills and a passion for working with young people. All posts are full-time office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people. 

These posts offer an excellent opportunity to build skills and experience in the mental health field. 

Location: Westminster Hub
Department: Adult Services
Salary: £32,911
Hours: 37.5
Contract Type: Permanent
 
Are you passionate about using your lived experience to inspire hope and recovery?
 
We’re looking for a passionate and driven individual with personal lived experience of mental health recovery, who is ready to lead and inspire others through peer support. The ideal candidate is a confident communicator, a natural team leader, and someone who thrives in a values-led environment. You’ll be skilled in facilitating groups, delivering peer-led interventions, and supporting others to use their own experiences to empower service users. Strong digital skills (Microsoft Office, Zoom, Teams) and a solid understanding of safeguarding, trauma-informed practice, and mental health risk management are essential. This role is central to the growth and transformation of our Peer Support Service across Kensington, Chelsea and Westminster. As a Senior Peer Support Worker, you’ll supervise a small team, co-deliver training, and help shape a service that is inclusive, recovery-focused, and rooted in lived experience. A DBS check is required for this role.
 
You will:

• Provide structured peer support, information, and guidance to individuals across Kensington, Chelsea and Westminster who are living with common and complex mental health needs, including complex emotional needs.
• Connect people through one-to-one peer support, groups, workshops, and community-based activities, empowering them to build confidence and take control of their recovery journey.
• Work closely with NHS Talking Therapies, Recovery Colleges, and other statutory and voluntary services to ensure a coordinated, person-centred approach to mental health support.
• Supervise and support a small team of Peer Support Workers, ensuring delivery aligns with Mind’s peer values and quality standards.
• Engage with people from diverse cultural backgrounds and age groups, using interpreters where necessary to ensure inclusive and accessible support.

You are:

• Passionate about using your own lived experience of mental health recovery to inspire and empower others.
• Skilled and knowledgeable in trauma-informed, recovery-focused approaches and peer-led support.
• An effective communicator with strong interpersonal skills, able to build trust and connection with individuals, teams, and partners.
• Reflective and adaptive, with the ability to use supervision and feedback to grow in your role.
• Organised and confident in managing a varied workload, including supervision, service delivery, and administration.
• Committed to co-production, equality, and inclusive practice, with experience working across diverse communities.
• A collaborative team player who thrives in a values-led environment and is eager to contribute to service development and innovation.
• Proficient in using digital tools like Microsoft Office, Zoom, and Teams to deliver support flexibly and accessibly.

About us:
 
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We have decades of local community knowledge and record of empowering people to live the life they choose.
 
Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

 
REF-224 237

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Hillingdon Cove Mental Health Crisis Alternative in Hillingdon.

Sounds great, what will I be doing?

As a Peer Support Worker, you will manage a caseload of clients requiring early intervention or preventative mental health support, delivering individual and group-based activities that promote recovery, wellbeing, and community engagement. You will clearly communicate the service's aims and pathways, enabling clients to co-produce their support plans and empowering them to engage with professionals across housing, health, employment, and social care. Working flexibly within a team, you will ensure service coverage, uphold safety and safeguarding procedures, and support the delivery of co-produced peer networks and community initiatives. You will also maintain accurate records, ensure timely referrals and assessments, and participate in supervision and development processes, all while contributing to a high-quality, person-centred service.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

A candidate will have lived experience of navigating mental health care pathways, such as emergency department visits, acute admissions, or engagement with community mental health services, and a strong understanding of the issues faced by individuals with a range of mental health conditions. They will demonstrate the ability to offer support with empathy, dignity, and respect, while rapidly building trust with service users, carers, professionals, and peer workers. Excellent verbal and listening skills are essential for engaging effectively during crises and in day-to-day interactions, both face-to-face and over the phone. The candidate will also have a good understanding of local mental health and wellbeing services, recovery tools, and safeguarding practices, with the ability to assess needs, risks, and aspirations and provide appropriate signposting. Strong prioritisation, time management, and the ability to work dynamically under pressure are key, alongside good literacy and numeracy skills, proficiency in IT including MS Word, Outlook, and internet use, and the ability to produce clear written correspondence. They must be able to work independently and collaboratively as part of a team, support the induction of new peer staff and volunteers, and demonstrate excellent communication and partnership-building skills to contribute positively to a person-centred, recovery-focused service.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Part time Peer Support Worker to play a pivotal role in our Complex Needs Service in Hillngdon.

Sounds great, what will I be doing?

The main purpose of the role is to provide excellent quality support and interventions to clients with mental health needs who require early intervention and prevention support . You will support clients throughout their time in service and empower them with the skills to cope independently. You will carry out support and interventions in line with organisational values and the ethos of recovery and co-production, as well as in line with policies and procedures

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

You will bring strong prioritisation and time management skills, with the ability to work dynamically and remain calm under pressure. With good IT proficiency, including MS Word, Outlook, and internet-based tools, alongside excellent literacy and numeracy, you will be confident producing clear written correspondence and maintaining accurate records. You will demonstrate a solid understanding of safeguarding issues and the ability to address them effectively, while also supporting the induction of new peer staff and volunteers. Your strong communication and partnership-building skills will enable you to work both independently and collaboratively within a team, building positive relationships with colleagues, external partners, and service users.

Drawing on lived experience of mental health care pathways, you will have a deep understanding of the issues faced by individuals with a range of mental health conditions. You will know how to communicate effectively and provide support with dignity and respect, quickly building trust with service users, carers, and professionals. With well-developed listening and verbal communication skills, you will be able to engage appropriately with individuals in crisis, as well as statutory and voluntary agencies. Your knowledge of recovery tools, mental health and wellbeing services, and local support networks will allow you to assess needs, risks, and aspirations effectively, ensuring appropriate signposting and person-centred support.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

As a Peer Worker you will be the first point of contact, offering understanding, guidance, and connection to appropriate services and community resources for the clients.

What you’ll do 

• Use lived experience to deliver personalised interventions
• Help individuals access the right services while promoting hope and positivity in line with the CHIME framework.​
• Support individuals in identifying goals, strengths, and support networks, offering guidance, encouragement, and follow-ups to help them achieve their aspirations.​
• Provide practical advice, information, and signposting while addressing barriers, including accompanying clients to appointments when necessary.​

See the job pack for full details

Join The Hepatitis C Trust – Make a Difference in Liver Health 

The Hepatitis C Trust works nationally with peers who use their lived experience to raise awareness, provide training, and improve access to hepatitis C testing and treatment. 

In partnership with the Royal Berkshire & Thames Valley ODN, we’re expanding our work to include a Hepatocellular Carcinoma (HCC) surveillance and early liver disease detection programme in Royal Berkshire & Thames Valley. 

We’re looking for someone who: 

• Has experience in health services or working with volunteers. 

• Has been affected by or supported someone with liver disease. 

• Can work independently, engage with stakeholders, and drive community outreach. 

In this role, you will: 

• Promote liver screening and early detection in the community. 

• Support patients through assessment and ongoing care. 

• Coordinate workshops and raise awareness. 

• Collaborate with local hospitals and outreach clinics. 

Requirements: 

• Full driving licence and own vehicle. 

• Willingness to travel across the region. 

• Passion for patient-led care. 

As a Peer Worker at Barnsley Street you will be part of a multidisciplinary team that provides a person-centred care and  will help deliver personalised interventions, helping individuals access the right services, by supporting them to set goals and offering guidance to help them achieve their goals and aspirations. 

What you'll do 

• Use lived experience to deliver personalised interventions
• Help individuals access the right services while promoting hope and positivity in line with the CHIME framework.​
• Support individuals in identifying goals, strengths, and support networks, offering guidance, encouragement, and follow-ups to help them achieve their aspirations.​
• Provide practical advice, information, and signposting while addressing barriers, including accompanying clients to appointments when necessary.​

See job pack for full detials and person spec

The Hepatitis C Trust runs national projects where peers draw on their lived experience of injecting drug use and hepatitis C to support others with similar backgrounds. We are now recruiting for a new and exciting role in Torbay. 

In partnership with Torbay Recovery Initiatives (TRI) and the Torbay Naloxone Tribe, we are launching the Harm Reduction Peer Support Lead position. This role will be responsible for recruiting, training, and supervising volunteer peers to deliver vital harm reduction interventions—including needle and syringe provision—across the Torbay area. 

We value creativity, innovation, and lived experience at the heart of everything we do, and we strongly encourage applications from people with lived experience. 

Arrest Referral Worker
Salary range: £25,630 - £30,490 (depending on experience) + 8% shift allowance per annum
35 hours per week covering a range of shifts (between 7am and 10pm for Monday to Friday, and 8am to 4pm for Saturday and Sunday).
Typical shifts include: 7am – 3pm / 8am – 4pm / 10am - 6pm / 2pm – 10pm.
Based within the custody suites of West Midlands Police.
This advertised role will work between Wolverhampton, Oldbury, Stechford, Bloxwich, Coventry, Birmingham (Perry Barr) and Bourneville Police Custody suites

Job Ref: 1594.

An exciting opportunity has arisen for an Arrest Referral Worker in our CARS team, which has had, and continues to receive national recognition.

Cranstoun are proud to work with the West Midlands Police Crime and Commissioner to deliver the Cranstoun Arrest Referral Service within the custody suites of West Midlands Police, and West Midlands Courts, offering drug and alcohol using offenders the opportunity to break the cycle of substance related crime.

Are you currently working as a substance use worker, probation officer, or could you bring transferable skills and experience to our team? Are you a good listener? Can you motivate people to change? Are you comfortable working with vulnerable people? This is a great opportunity to have a positive impact on peoples lives!

You will work between police custody and criminal courts. You will assess, advise and refer offenders, providing them the opportunity to access treatment to address their substance use. Working with courts, you will promote the use of Community Sentence Treatment Requirements (Drug Rehabilitations Requirements and Alcohol Treatment Requirements) amongst all court professionals and the judiciary, contributing to Pre Sentence Reports and advocate for our service users.

You will be responsible for delivering all elements of substance use work including assertive engagement, harm reduction support (including naloxone provision), as well as other associated duties. You need to have an understanding of the issues faced by people who use drugs and alcohol, and who commit crime, and be dedicated to delivering a service that supports these individuals to make positive changes to their behaviour, health and well-being.

All roles within this service are subject to enhanced DBS checks and West Midlands Police vetting. 

Applications for part time hours will be considered.

To download an application form please visit our website, via the link.

Unfortunately, we are unable to accept CVs.

Closing date: 11th October 2025.

Our Youth and Play Practitioners will play a pivotal role in the Children, Young People and Families team, working as a core team of practitioners to ensure the smooth running of our programmes and services. In this role you will be part of a small and dynamic team which delivers a wide range of programmes and activities, both from Tulse Hill Adventure Playground and within local schools. The work of the Children, Young People and Families team is diverse and varied. Our current services include open access adventure play and youth activities at our Adventure Playground, school holiday programmes with off-site trips and activities, coaching in local schools, a Young Leaders programme offering paid work experience to young people, and working together with our youth partnerships Building Young Brixton and Lambeth Peer Action Collective.

We are in an exciting time of development for the team. To support our range of children and young people, our team will be made up of specialist Youth Workers and Play Practitioners bringing in relevant skills and experience. Whilst you will work across all of our Children, Young People and Families services you will have a specific focus:

As a Youth Worker you will:

• Focus on supporting our secondary age cohort
• Plan and run appropriate activities
• Provide structured interventions to support vulnerable young people
• Work with referral partners to provide additional support and activities

As a Play Worker you will:

• Focus on our primary age cohort
• Use your knowledge of Playwork Principles to plan and run engaging activities
• Foster relationships with families and local primary schools

Both roles will include an element of mentoring, relevant training will be provided to give you the necessary skills to deliver this.

To be successful in this role, you will act as a trusted practitioner in all our service delivery, advocating for children’s right to play throughout our programmes. You will work as part of the team on the delivery and planning of all sessions, ensuring that the children’s and young people’s ideas are central to the construction of a varied and engaging play environment. You will understand the wide-ranging challenges facing young people and will be flexible in adjusting your practice to meet these needs.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: Hospital Mental Health Outreach Worker (Bounce Back)
Reference Number: 303
Reports to: Senior Community Outreach Worker
Contract: Permanent
Hours: 37.5 hours per week (Full time, Monday – Friday)
Salary: £26,000 - £27,000 per annum - depending on skills and experience, inclusive of Outer London Weighting (OLW)
Based: Kingfisher Court, Radlett WD7 / Albany Lodge, St Albans AL3 / Borehamwood Wellbeing Centre WD6 + Outreach

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in psychiatric hospitals across Hertfordshire, based at Kingfisher Court in Radlett.

About the Role:

The Bounce Back worker will use a recovery orientated approach working with patients on the ward, and in the local community, including in people’s homes.

The Bounce Back Worker will be based at Kingfisher Court or Albany Lodge and Herts Mind Network Centres, promoting joint working between Kingfisher Court staff and HMN, creating a seamless pathway into community support for clients recovering from mental ill health.

The aims of the Bounce Back service are; to provide up to 10 sessions of emotional and practical support, advice and information to patients. We will visit patients on the ward and continue the sessions in the local community and in patient’s homes once discharged. We will facilitate a smooth and timely hospital discharge.

The recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity.

Key Responsibilities

• Receive referrals from the ward teams at Kingfisher Court, Albany Lodge and other appropriate hospitals across Hertfordshire.
• Provide practical and emotional support to encourage patients to develop their independence within their local community.
• Facilitate a smooth discharge from hospital back to the community.
• Have a solid understanding on the dual effect of mental health and drugs and alcohol.
• Monitor outcomes and evaluate the service.
• Ensure that the safety and wellbeing of patients using the service is monitored and reviewed regularly.
• Embed a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Monday 27th October at 5pm.
Interviews to be held on Tuesday 4th November at our Watford Wellbeing Centre.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

A Hybrid Role

This role will work across both frontline delivery and input into the administration of the Duty system that underpins all HHPA’s work. It’s anticipated the worker’s role will be split roughly 50/50 across both elements of the work. Having a staff member working across both will give us a valuable insight into how frontline and Duty can work better together.  It is also a good opportunity for the worker to gain experience in all aspects of project delivery, which could be a valuable first step for anyone interested in project management or leadership.

The Duty work

The HHPA Duty Team makes sure the Homeless Health Peer Advocacy service runs safely and smoothly. They handle bookings from partner organisations, match referrals with Peer Advocates, and organise all the practical details – like booking transport, giving travel directions, and confirming who will attend each appointment. They use a specially designed Salesforce database to keep track of appointments, update records, and measure the impact of the service. A key part of their job is running the Duty System, which checks Peer Advocates in and out of jobs so that everyone is safe and supported.

The team is also the main point of contact for partners, frontline staff, and volunteers. They answer questions, make sure referrals have all the right information, and keep everything running to schedule. They look after data security, maintain good relationships with partner agencies, and make sure volunteers and workers have what they need to do their work well. By taking care of the behind-the-scenes work, the Duty Team frees up the frontline team to focus on supporting people to attend healthcare appointments and improve their health.

The pan-London Caseworker work

We need this role to support people experiencing homelessness in Boroughs where support needs are extremely high, but where we don't have the capacity or flexibility through our other funding to meet their needs. Most of our Caseworkers are funded by individual Boroughs and can only work in that area.  This role will be able to work in any of the Boroughs where we deliver HHPA so will give us the flexibility to go to where the need is greatest rather than being fixed in a single local authority area. As a more senior role in our HHPA service, the Caseworker will use their skills and experience to focus on people in the most complex and difficult situations, including those grappling multiple connected issues around physical and mental health, addiction, trauma, disabilities, and more.

The Sanctuary (Crisis Café) is a service for all residents experiencing emotional distress. The café is weekdays during the evening and at weekends in the afternoon. We provide initial support meetings both face to face and via the telephone, workign with clients to resolve immediate distress, and explore coping mechanisms. We then coproduce support plans with clients and offer 121’s, counselling, peer support groups and workshops as well as a social place to be.  

The support worker will be experienced in working with people in distress or who have mental health issues, highly organised and have excellent people skills.  A minimum of 3 shifts per week is required.

The service is open 7 days a week:

4.30-10pm Monday – Friday and 12 – 6pm Saturday and Sunday (Barnet)

5-10pm Monday – Friday and 12 – 5pm Saturday and Sunday (Enfield)