People jobs

The Digital Engagement Officer will lead on writing copy for our digital comms, focusing on our member and supporter mailings, website and social media, and manage our mailing list and inboxes. We’re looking for someone with experience of managing mailing lists and writing copy for a variety of audiences and actions.

You should have experience crafting digital communications that motivate people to take action, and be excited about creating journeys over time that integrate the threads of our fundraising, national campaigns, local organising and ideas output together into the story of Compass. You should have a background in digital engagement, specifically in direct marketing through mailings or copywriting for fundraising and campaigning, ideally with a familiarity with CRM software and GDPR regulations. You should be a self-starter, with a proven ability to self-organise and comfortable working in a small, dynamic team. You should have a keen understanding of the political landscape in which Compass operates and be interested in progressive political ideas and working in a pluralist way to make change happen.

This role involves:

• Writing copy for mailings, blogs, website content and social media that is compelling, accessible, imaginative and aligned with Compass’s tone of voice and core script.
• Writing and editing with various actions in mind, including event invitations, fundraising asks and campaigns.
• Proofreading mailings, publications, funding bids.
• Developing our voice and core scripts, particularly around specific campaigns or fundraising drives.
• Digital content creation (e.g. graphics, podcast clips).
• Maintaining and updating our CRM records including donor information.
• Managing our inboxes to connect to supporters and steward our members.

Advice Services Manager

10-Month FTC | 4 or 5 Days Per Week | Hybrid Working - London
£36,565 pro rata | Immediate Start

I am delighted to be working with a respected community charity to recruit an experienced Advice Services Manager to lead a busy multi-site advice service supporting people with welfare benefits, housing, debt and immigration issues.

This is a hands-on leadership role managing staff and volunteers, overseeing day-to-day service delivery, driving quality and compliance, and helping shape future service development.

You’ll also maintain a small caseload to stay connected to frontline support and community needs.

Key Responsibilities

• Lead and support advice staff and volunteers across multiple sites
• Ensure high-quality, compliant advice delivery
• Oversee case management, reporting and service outcomes
• Drive service improvements and quality assurance
• Support training, safeguarding and team development
• Work closely with senior leadership on service growth and impact

About You

• Experience managing advice services within the charity/community sector
• Strong knowledge of welfare benefits, housing, debt or immigration
• Skilled in team leadership, service improvement and reporting
• Confident using case management systems and data
• Organised, proactive and community-focused

Hybrid working, immediate start, and the chance to make a real impact within a values-led organisation.

If you have the above skills and experience and are immediately available, please apply online today!

Please apply as soon as possible. Applications will be considered as they are received, and the vacancy may close early once a suitable candidate has been identified.

 Brighton Dome & Brighton Festival is looking for an experienced and qualified finance professional to join our small finance team and lead on the delivery of high-quality management accounting, supporting budgeting, forecasting and financial analysis across our organisation.

This role works closely with budget holders and senior managers to support informed decision-making, effective budget management, and financial sustainability. You will lead on the production of monthly management information and support the Director of Finance on the coordination of the annual budget and forecasting processes and provide proactive financial advice and challenge to managers across the organisation.

You will need to hold an accountancy qualification (e.g. CIMA, ACCA or equivalent) and have significant experience of preparing management accounts, forecasts, and budgets. As well as experience of working with budget holders and senior managers across the organisation to support effective budget management and hold the ability to challenge managers when required. We are also looking for someone with a supportive and collaborative leadership style, excellent attention to detail, and the ability to manage multiple priorities and work to deadlines.

In return, we offer the following benefits:

· 25 days annual leave, plus 1 day off for birthday leave and bank holidays

· Rental deposit loans and travel loans (interest free)

· Generous sick pay scheme

· Well-being support through our EAP and counselling service

· Family friendly policies such as dependency leave etc.

For a full job description and further information about us, please visit our website here: Jobs / About / Brighton Dome

 To apply for the role please visit our website.

Closing date:9am Friday 28th August 2026

Interview date: Week beginning 7th September 2026

Brighton Dome and Festival Ltd is a registered charity and pursues a policy of equal opportunities.  Brighton Dome & Festival values diversity promotes equality and challenges of of discrimination.  We encourage and welcome applications from all backgrounds and all parts of the community, particularly applications from people who are ethnically diverse. All applications are judged on merit.

Philanthropy, which covers Trusts & Foundations, Major Donors and Mid-Value Donors , is pivotal to Noah’s Ark – typically accounting for around 46% of the charity’s overall income. In real terms, that is c. £2.2m of our £4.7m fundraising target for 2026-27. This role also has a lead role in managing our Philantropy & Corproate Board of influential volunteers that support our philanthropy programme. Philanthropy is a real area of expertise for Noah’s Ark and we have seen considerable success over the past 10 years. However, there is much scope for further, exciting growth. Specifically, there is much to do to re-engage lapsed donors and to build a healthy pipeline to ensure a steady flow of new donors join our programme. Our mid-value donor programme also requires further development to enable the cultivation of future Major Donors. The Head of Philanthropy will work closely with the Director of Fundraising & Communications to dedicate time and attention to a strong portfolio of donors, and will contribute to the wider development of fundraising and communications strategies through senior team forum and all-staff forums. The post-holder will be key in taking our Philanthropy programme to the next level, building on key existing relationships, increasing income and opportunities generated by our team’s augmentation and growth and elevating the experience of supporting Noah’s Ark.

ABOUT YOU

You will have considerable experience and success in high-value / major donor fundraising, at managerial level. You will be a dynamic, agile, highly organised, dedicated and reliable individual, ready to play a significant role in income generation. An exceptional and eloquent communicator, excellent at managing your time and a natural relationship builder. You will have a collaborative mindset and enjoy working with and managing team members with different personalities, styles of working and approaches to amitious goals. You will feel at home being a key person with whom colleagues across the fundraising and wider charity teams liaise, in order to create the greatest outcomes for the children and families we support. You will have strong line-management skills and show excellence in donor stewardship.

We encourage you to apply if:  

• You have proven skills in Major Donors fundraising and (ideally) Trust fundraising
• Have proven yourself to be an incredibly effective manager of people
• Believe you can build a strong pipeline of donor prospects 

Please note - we are only accepting direct applications for this role

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.
 

Family Team Recovery Worker 

£28,426 FTE (£26,530 for 35 hours) 

Brighton and Hove 

Contract type: Fixed-Term (1 year), Part Time 

Hours: 35 hours 

Are you passionate about supporting families affected by substance use to achieve lasting change? If so, this is an exciting opportunity to join Oasis Project, an award-winning charity delivering specialist drug and alcohol treatment and recovery services for women, children and families. 

As a Family Team Recovery Worker, you will work within a trauma-informed, gender-responsive and child-centred service, providing structured support to women and families with complex needs. You will play a key role in delivering Oasis Project's Parenting Our Children, Accessing Recovery (POCAR) programme, working directly with mothers and, where appropriate, fathers who may be involved with Children's Social Care. 

This is a varied, rewarding and sometimes emotionally demanding role where you will work within a team to manage a caseload, deliver individual and group interventions, contribute to safeguarding and child protection processes, and work closely with Children's Social Care and partner agencies to support positive outcomes for families.  

You will be confident working independently in the community, including some lone working, while maintaining strong professional boundaries and building trusting relationships. 

You will have experience supporting people affected by substance use or other complex needs, along with experience of safeguarding, caseload management and multi-agency working.

Relevant Health and Social Care experience and / or a qualification, is essential. Knowledge of recovery approaches, trauma-informed practice and safeguarding procedures is also required. 

Most importantly, you will be compassionate, resilient and committed to delivering person-centred support that empowers women and families to reach their potential. 

This post is subject to an Enhanced DBS check, including a barred list check. Applicants must have the right to work in the UK. 

Please note: This role is restricted to female applicants only, as being female is a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

If you're looking for a role where you can make a genuine difference to the lives of women, children and families, we'd love to hear from you. 

Creative Support wish to recruit to the position of Property Services Officer. This individual will work on the repairs and property management helpdesks within our Property Services Department.  The role will work as part of a team logging and progressing property repairs or property management issues reported by phone, email or via the Out of Hours service. The member of staff will also provide administrative support to the wider Property Services Team, as and when required. 

This opportunity will suit someone with excellent customer service, IT and communication skills. The individual should have experience of working in a fast paced office environment and be able to prioritise workload confidently.  The ideal candidate will have a positive, proactive worth ethic and contribute to improvements within the team. 

It is essential that any applicants are good team players, keen to learn and support the team with their work. We pride ourselves as a solution focused, resourceful and dynamic team and are looking to recruit a Property Services Officer that shares these values. Part time hours will be considered.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed.

Vacancy Reference Number: 85971

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker visas.

Overview

To develop an intercultural missional discipleship programme for young adults in the UK. Implementing OMF UK’s strategic vision to see UK Christians increasingly envisioned, equipped and given opportunities to be involved in the making of disciples of all nations, across the street and across the world.

Main tasks and responsibilities

To work with the OMF intercultural and diaspora ministries space to develop and coordinate a 1 month summer missional discipleship programme in Manchester starting in July 2027.

To explore and liaise with individuals and ministries within and outside OMF who might contribute to the programme

To work with the Communications Department and Area Representatives to publicizeand mobilize for the programme

To develop an appropriate process for processing applications- To help with responding to enquiries and processing of applicants

To consider how beyond summer 2027 we might expand the programme to other locations in the UK and Ireland

To engage with the wider UK and Ireland Intercultural ministries for fellowship and collaboration

To take part in followship and prayer within the wider OMF community

To devote a half day a week to work with the Communications Department in producing media content

Person Specifications

- Exhibits godly character and is a Committed Christian

- Committed to the OMF UK vision, mission & values

- Committed member of a local church

- Cross cultural ministry experience

- Can communicate effectively, both verbally and in writing

- Is self-motivated

- Is organised & strives for excellence

- Has the flexibility to cope with change

- Experience of communicating with people for whom English is not their first language

- Has a developed theological and missiological understanding of intercultural church and mission

-Able to work independently & collaboratively in a team

-Proven experience of meeting deadlines

- Friendly & courteous to colleagues & others

- Good understanding of the UK and Ireland Christian context and cross-cultural mission

- Evidence of IT competence including Microsoft 365 package (Teams, excel, word, email)

- Eligible to work in the UK.

Benefits:

• Company events
• Company pension
• Work from home

Application question(s):

• Occ Req - Are you a practising Christian?
• Occ Req - Are you an active member of a Church?
• Would you be prepared to sign our statement of faith?

Work authorisation:

• United Kingdom (required)

About the organisation

For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.

nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

About East London Rape Crisis Service

East London Rape Crisis provides free, confidential specialist support for women and girls who have been raped or experienced any other form of sexual violence or abuse at any time in their lives, regardless of whether or not they have reported to the police. We offer confidential and independent support.  Services include advocacy, emotional and practical support, one-to-one counselling and group work.

About You

The Women’s Caseworker provides proactive short-term support and casework to female victim-survivors of sexual violence. You will work as part of a growing feminist Rape Crisis service that is developing to meet the needs of women and girls. This post involves travel across East London, and a hybrid model of home, outreach and office working.

We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and girls. We particularly encourage applications from Black, Asian and minoritised women, young women with lived experience and those who have experience of accessing services as a young woman/girl.

Job Ref: nia 221

Hours: 35 hours per week (including 1 evening per week and Saturday mornings on a rota basis)

Team: East London Rape Crisis

Salary: £29,000- £32,000 dependent on experience and qualification

Location: Hybrid approach to office, outreach and home working. Current office locationsare Islington and                                             DagenhamHeathway

Harris Hill are delighted to be partnering with an international development charity with an incredible global reach to recruit a Corporate Partnerships Officer.

This is an exciting opportunity to join an ambitious Development team within an organisation supporting people and their families around the world. With a presence in over 200 locations across 50 countries, the charity delivers practical, emotional and emergency support 365 days a year.

You'll join at an exciting time for corporate fundraising, working with a global network of companies and taking ownership of your own portfolio of corporate supporters.

The role

Working closely with the Corporate Partnerships Manager and wider Development team, you'll:

• Manage and steward your own portfolio of four-figure corporate partners.
• Act as a key point of contact for corporate supporters and help them with their fundraising.
• Research prospective partners and contribute to developing the corporate pipeline.
• Prepare presentations, meeting briefings, impact reports and partnership communications.
• Coordinate stewardship activity and follow-up from meetings, events and networking opportunities.
• Maintain accurate CRM records and report on corporate engagement and pipeline activity.

About you

They're looking for someone who has experience in fundraising, partnerships, customer service, account support or a busy administrative role, alongside a genuine interest in developing a career in corporate partnerships.

Salary: £28,000–£30,000
Location: London, hybrid – just one office day per week (Monday)
Contract: Permanent, full-time
Benefits: 25 days' annual leave plus public holidays, 7% employer pension contribution, life assurance and training and development opportunities.

How to apply

Please submit your CV and a supporting statement of no more than 500 words by 12 noon on Friday 4 September 2026.

First-round interviews: 14 September (in person)
Second-round interviews: 21 September (online)

To find out more, please contact Hannah Laking at Harris Hill on  

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill is delighted to be partnering with a leading charity to recruit an Events Coordinator (Challenges).

If you're passionate about delivering memorable fundraising events and enjoy seeing supporters achieve incredible fundraising milestones, this could be an exciting opportunity to take ownership of a varied portfolio of UK and international challenge events.

Based in Stanmore with hybrid working, you'll join a collaborative fundraising team where you'll coordinate challenge events from planning through to delivery, helping to create exceptional participant experiences while supporting the charity's mission to empower neurodiverse children, their families, and people with neurodevelopmental disabilities across London and the South East.

• This is a hands-on events role where you'll manage a portfolio of challenge events, working with participants, suppliers, volunteers and colleagues to deliver engaging, well-organised fundraising experiences.
• You'll oversee event logistics, recruit and support participants throughout their fundraising journey, and work closely with marketing and donor engagement colleagues to maximise participation, income and long-term supporter engagement.
• You'll also use CRM systems to track participant activity and evaluate event performance, helping to shape future campaigns and ensure every supporter has an excellent experience.

About you

• Has experience delivering fundraising events, challenge events or participant-led activities.
• Enjoys building relationships with supporters, suppliers and external stakeholders.
• Is confident motivating participants to achieve their fundraising goals.
• Ideally has experience using a fundraising CRM and working with volunteers or committees.

Key details:

• Salary: £27,316 to £33,387
• Closes 4^th September 2026
• Interviews mid-September

To find out more, please contact Dominic at [email protected]

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Financial Controller | £76,000 - £92,906 + Benefits | Aberdeen | Hybrid Working

For a new publicly owned energy company set up by the UK Government and backed by a capitalisation of £8.3 billion, we are recruiting a Financial Controller. Initially part of the Civil Service, this role will be transferred over once the organisation has been fully structured and will be key in the development and implementation of financial policies, procedures, internal controls, accounting and investment policies and continuous improvement thereafter. BAU will include leading the audit, month-end, year-end, cash management and investments analysis and manages a team of two.

Main Duties:

• Lead the development and implementation of financial policies, procedures, and internal controls aligned with HM Treasury, FreM, and MPM requirements
• Lead and deliver the Annual Report and Accounts as well as the financial statements, and audit, acting as key contact for the external auditors
• Develop and maintain accounting policies, ensuring all transactions and investments are in line with IFRS/FreM
• Lead and improve month-end and year-end close processes
• Oversee balance sheet reconciliations and oversee treasury and cash management including forecasting funding requirements, and recording of cash movements
• Oversee VAT and Corporation Tax, including a review of VAT arrangements once structured
• Provide analysis on non-current assets, investments and working capital
• Lead, manage, and develop a team of two staff

Person Specification:

• CCAB qualified with experience across complex public sector, ALB or central Government organisations, government financial frameworks and processes such as Managing Public Money and HM Treasury guidance.
• Experience of investment / funding models if experience is from the private sector
• Strong understanding of financial reporting and accounting standards (IRFS / FReM)
• Audit leadership and experience of preparing annual reports
• Continuous improvement of financial controls
• Leadership of month-end processes and balance sheet reconciliations
• Experience managing a small finance team

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Please note the desired qualifactions required for the role: Specialist Community Public Health Nurse (health visitor or Family Nurse) or Midwife,
Nurse or Paediatric Nurse with community experience.

1. Proactively engage and work in partnership with professionals and organisation working with families and babies vulnerable to sudden infant death to promote safer sleep and reduce infant mortality.

2. Design and deliver training.

3. Proactively engage families with Lullaby Trust advice, responding to enquiries and ensuring anyone seeking advice is given a high-quality service in a timely way.

4. Create and assist with development of information resources.

5. Manage and supervise the Support and Training Officer and Training Development Officer.

Proactively engage and work in partnership with professionals and organisations working with families and babies vulnerable to sudden infant death to promote safer sleep and reduce infant mortality.

•To build relationships with health and childcare professionals working with families and babies vulnerable to sudden infant death in order to reach and engage those families with advice and support.

•To proactively build and maintain partnerships with relevant organisations particularly those who work with vulnerable families to co-produce and collaborate in developing resources and programmes to reduce infant mortality.

•To build relationships with local professionals in order to support local campaigns to reduce SIDS deaths, sleep related accidents and infections in babies.

•To ensure the Lullaby Trust’s work reflects the public health agenda across England, Wales and Northern Ireland.

•To work with the Policy and Research Manager reviewing external health and social documents/policy.

Design and deliver training

•To be lead the Training Team Working Group and chair meetings.

•To lead and work to deliver the training strategy by creating and promoting evidence-based online training packages aligned with public health priorities to a range of professionals working with families and babies vulnerable to sudden infant death which enables confidence to have meaningful conversations with families. 

•Plan, develop and record online webinars and presentations for families and babies vulnerable to sudden infant death and on bereavement support in line with the Training Strategy

•Use national and local data to create and deliver training packages which is responsive to need, SUDI and safeguarding reports and investigations and CDOP themes.

•To meet and liaise with outside organisations to deliver showcase training packages.

•To ensure training is evaluated and adapted/developed

•To work with engagement team to ensure training is promoted.

Create and assist with development of online and printed information resources particularly aimed at those vulnerable to sudden infant death.  

•Assist with checking accuracy of safer sleep info posts on social media and -participating in Q&As.

•Create resources specifically aimed at families and babies vulnerable to sudden infant death.

•Develop resources and tools for professionals working with families to have meaningful conversations and support safer sleep messaging.

•Develop resources for professionals that translate evidence and research into good standards of practice.

•Review and update website text and social media messages on safer sleep in conjunction with the engagement team.

Proactively engage families with Lullaby Trust advice, responding to enquiries and ensuring anyone seeking advice is given a high-quality service in a timely way

•Manage the cover and answer information enquiries including helpline and online, on safer sleep responding within the set guidelines and KPIs for the department.

•Manage and facilitate the Young Parent Panel and New Families Panel in collaboration with other specialist organisations and charities; keeping in contact, recruiting new members, arranging meetings, focus groups and user testing and feedback on resources and activities.

•To be a representative for media work promoting safer sleep advice, including radio, tv, pre-recorded and live media.

•Work with other teams to reach more families including on projects focussing on high risk groups and under-represented families.

•Ensure any safeguarding concerns are actioned in accordance with the organisation’s Safeguarding Policy.

To manage and supervise the Support and Training Officer and the Training Development Officer

•To supervise and set priorities for the Support and Training Officer, following Lullaby Trust processes.

•To provide regular support and supervision to the Support and Training Officer.

•To attend regular meetings of the Lullaby Trust Management Team.

•Deputise for Support and Information Team when needed.

Any other work which relates to the Lullaby Trust’s strategic objectives

•To participate in training and events with colleagues on a regular basis.

•To work with the relevant departments in the organisation to deliver and implement the organisations strategy

•To keep abreast of external research on SIDS and related fields.

•Maintain knowledge of developments within health service provision and family social care to identify opportunities for improving support for families.

Job Title:Quality Assurance and Training Programme Lead 

Internal Job Title:Practice Improvement and Training Programme Lead 

Hours: 35 per week (full time) 

Location:Home-based withregular travel across England. 

Contract: Permanent

Salary:£43,183 per annum (London weighting £48,364) 

About us

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments. 

About the programme

The Faith & Community Development Team supports and strengthens community and faith-based responses to homelessness across England. This role will help shape Housing Justice’s national programme of quality improvement, training and best practice for community and faith-based homelessness services, using insight from our flagship Quality assurance framework, Impact Portal, existing research, and partnership engagement to continue the development of practice standards, resources and learning opportunities for the network. 

About you

We are seeking an experienced and organised programme lead with a strong understanding of homelessness, housing policy and practice, and quality improvement. You will bring strong written and verbal communication skills, including presenting and facilitating, drafting reports, quality mark standards and guidance. You will also be comfortable managing multiple priorities, managing a small team, working with data and monitoring information, and building positive relationships with local authorities, funders, sector partners and organisations in the Housing Justice network. 

About the role

The successful candidate will lead the development and delivery of Housing Justice’s national quality improvement, training and best practice work for community and faith-based homelessness services across England. You will oversee the continued development of the Quality Mark accreditation scheme for emergency accommodation providers, lead the creation of a new Quality Framework for day services, develop an Emergency Accommodation Toolkit, and deliver training, learning events and communities of practice. 

The postholder will provide leadership to a small team, with line management responsibility for up to two members of staff, and will work closely with partners to strengthen service quality, safety, effectiveness and sustainability across the sector. 

Benefits

• 29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time. 

• After 3 years of serviceyou are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time. 

• We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager. 

• As this role is offered as hybrid, we will provide some financial support to get you set up with appropriate equipment. 

• We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support. 

• We offer a cycle-to-work scheme. 

How to apply

If this sounds like the opportunity for you, please read the attached job description and fill out the application form (accessed by clicking ‘Apply’), describing your capabilities for each of the numbered points in the person specification. Please note that we do not accept CVs. 

The post holder will undertake a broad range of facilities management, maintenance, compliance, health and safety, customer service and administrative duties across multiple sites, ensuring that all buildings are maintained to a high standard and statutory compliance obligations are met.

The role combines practical maintenance skills with excellent customer service and strong organisational ability, supporting the day-to-day operation of three busy community facilities.

Building Operations

• Open and prepare buildings each morning for operational use.
• Unlock, inspect and secure all buildings and external areas.
• Carry out daily opening and closing inspections.
• Ensure buildings remain safe, clean and presentable throughout the day.
• Prepare rooms for activities, meetings, training sessions and events.
• Set up and dismantle tables, chairs and equipment.
• Ensure rooms are returned to the required layout after use.
• Carry out daily walk-round inspections of all facilities.
• Report defects promptly to the Operations & Facilities Manager.
• Liaise with contractors attending site.
• Assist with contractor supervision where required.

Planned Maintenance

Undertake general maintenance including:

• Minor plumbing repairs.
• Minor carpentry repairs.
• Decorating and painting.
• Furniture assembly.
• Repairing fixtures and fittings.
• Replacing door furniture and locks.
• Replacing light bulbs and lamps.
• Clearing blocked gutters.
• General DIY repairs.
• Garden and grounds maintenance.
• External cleaning.
• Maintaining pathways and entrances.
• General building repairs within competence.
• Minor electrical maintenance within the limits of training, competence and organisational procedures, referring regulated electrical work to appropriately qualified contractors.
• Replace plug tops and fuses on portable equipment where appropriately trained.
• Carry out visual inspections of electrical equipment.
• Assist external contractors during servicing and repair works.

Facilities Compliance

Carry out and record routine statutory compliance checks including:

• Weekly Fire Alarm Tests.
• Emergency Lighting Tests.
• Monthly Legionella temperature monitoring.
• PAT Testing (following appropriate training).
• Intruder Alarm Tests.
• Fire Door inspections.
• First Aid box inspections.
• Accident book monitoring.
• COSHH cupboard inspections.
• Water hygiene monitoring.
• Daily building safety inspections.
• Monthly facilities inspections.
• Health & Safety monitoring.
• Record all compliance checks accurately.
• Report any non-compliance immediately.

Health & Safety

• Work in accordance with all Health & Safety legislation.
• Follow QCCA Health & Safety policies.
• Follow Lone Working procedures.
• Follow Manual Handling procedures.
• Follow Working at Height procedures.
• Use appropriate Personal Protective Equipment (PPE).
• Report accidents, incidents and near misses.
• Support risk assessments.
• Ensure safe systems of work are followed.
• Ensure safeguarding responsibilities are understood.
• Maintain safe access and egress throughout all sites.

Security Responsibilities

• Act as a key holder where authorised.
• Lock and unlock buildings.
• Operate intruder alarm systems.
• Monitor CCTV where required.
• Ensure buildings remain secure.
• Challenge unauthorised access where appropriate.
• Report security concerns promptly.

Customer Service

• Welcome visitors, hirers, contractors and members of the public.
• Provide a professional and courteous first point of contact.
• Assist customers with enquiries.
• Answer incoming telephone calls.
• Take accurate messages.
• Direct enquiries to the appropriate member of staff.
• Support community events where required.
• Build positive relationships with hirers and partner organisations.

Administrative Responsibilities

• Complete maintenance records.
• Update inspection logs.
• Maintain electronic compliance records.
• Complete basic data entry.
• Use Microsoft Office and organisational software.
• Send and receive work-related emails.
• Monitor stock levels.
• Order cleaning materials, maintenance supplies and equipment using approved online purchasing systems.
• Maintain inventory records.
• Assist with booking preparation where required.
• File maintenance certificates and compliance documentation.
• Support reception and administration during busy operational periods.

Cleaning Responsibilities

• Undertake general cleaning where required.
• Inspect cleaning standards across all buildings.
• Ensure kitchens, toilets and communal areas remain clean and safe.
• Remove waste and recycling.
• Maintain cleaning stores.
• Monitor cleaning supplies.
• Support deep cleans where required.

General Responsibilities

• Work across all QCCA sites.
• Respond to emergency maintenance requests.
• Carry out reasonable duties consistent with the role.
• Attend staff meetings.
• Attend mandatory training.
• Undertake additional training in Health & Safety, Legionella Awareness, PAT Testing, Fire Safety, COSHH and First Aid where required.