Person to person volunteer volunteer volunteer roles in Southall, greater london

Volunteer Opportunity: Photographer / Videographer

Use Your Creativity to Capture the Moments That Bring SUNSHINE to Life

Location: London (with some remote editing)

Time Commitment: Flexible — one‑off, short‑term, or regular volunteers welcome

Salary: Voluntary

Reports To: Founder & CEO

About SUNSHINE Charity

Loneliness is one of the most profound challenges facing our communities — but together, we can change that.

SUNSHINE Charity is a new, volunteer‑powered organisation dedicated to reducing loneliness and social isolation by creating warm, joyful, inclusive spaces where people can meet, connect, and feel part of something bigger.

• We believe that connection is a human need.
• We believe that joy is a form of care.
• We believe that community can change lives.

To share our mission with the world, we need powerful, authentic, uplifting visuals — and that’s where you come in.

The VOLUNTEER Opportunity

As a Photographer / Videographer, you will help capture the heart of SUNSHINE — the people, the moments, the joy, and the stories that show why our work matters.

Your images and videos will help:

• Raise awareness of loneliness

• Show the impact of our community activities

• Support fundraising and campaigns

• Bring our story to life online and offline

• Inspire people to volunteer, donate, and get involved

Whether you can help at occasional events or want to support us regularly, your creativity will make a real difference.

What You’ll Be Doing

Depending on your skills and availability, you may:

• Attend community events, activities, and stalls to capture photos and video

• Create short videos for social media, campaigns, and fundraising

• Photograph volunteers, participants, and community moments (with consent)

• Capture behind‑the‑scenes content that shows SUNSHINE in action

• Edit photos and videos for use across our platforms

• Help build a library of high‑quality visual content

• Work with the Communications Team to plan creative shoots

• Capture images in public spaces to support awareness campaigns

We will always ensure safeguarding, consent, and privacy are handled with care.

Who We’re Looking For

You don’t need to be a professional — just someone with a good eye, a warm approach, and a passion for storytelling.

We’re looking for someone who:

• Enjoys photography and/or videography

• Can capture natural, authentic moments

• Is comfortable attending events and engaging with the public

• Can edit photos or videos to a good standard

• Communicates clearly and works well with others

• Is reliable and able to meet agreed deadlines

• Understands the importance of consent and sensitivity

• Shares SUNSHINE’s values of kindness, inclusion, and joy

Whether you’re a student, hobbyist, or experienced creative — we’d love to hear from you.

Why Volunteer With SUNSHINE?

This role offers the chance to:

• Build a portfolio of meaningful, real‑world work

• See your images used across London and online

• Support a mission that brings people together

• Capture moments that genuinely change lives

• Work with a friendly, passionate, supportive team

• Use your creativity to make a social impact

The Difference You’ll Make

• Behind every person who discovers SUNSHINE is an image that caught their eye.
• Behind every supporter who joins our mission is a video that moved them.
• Behind every moment of connection is a piece of visual storytelling that helped us reach someone who needed us.

As a Photographer / Videographer, that creative spark will be yours.

Your work will help SUNSHINE raise awareness, inspire action, and build a London where no one feels alone.

Join Us

If you believe in the power of creativity, storytelling, and community — we would love to hear from you.

Help us capture the moments that matter. Become a Photographer / Videographer volunteer and help create a future where everyone feels seen, valued, and connected.

Stepping Stones Learning and Leisure is a small, friendly charity based in Southwark, providing inclusive activities for adults with learning disabilities. We believe everyone should have the chance to express themselves, connect with others, and take part in activities that bring joy, confidence, and new skills.

We’re currently looking for an enthusiastic and proactive Gardening Club Volunteer to support our bi weekly Monday sessions (11am-1pm), held at our allotment site in Peckham, throughout the spring and summer months.

About The Role

This role is ideal for someone who loves to get stuck in. You’ll support our gardening tutor in delivering accessible and fun gardening sessions for a small group of adults with learning disabilities. Every class will be an opportunity to learn new gardening skills, from pulling weeds to sowing seeds. With your help, we aim to provide our learners with a sense of pride and satisfaction at having nurtured a growthful space with others, whilst learning invaluable skills along the way. 

As a Gardening Club Volunteer at Stepping Stones, you will:

• Encourage and support learners
• Assist the tutor in setting up and putting away gardening tools
• Demonstrate tasks and participate alongside learners
• Undertake light manual tasks where necessary and follow health and safety guidelines
• Offer 1:1 or group support where needed to help participants engage
• Help cultivate a warm, inclusive atmosphere where everyone feels safe to express themselves

What You’ll Gain

Volunteering with us is a chance to:

• Contribute to a creative and meaningful community project
• Build relationships with and support learners to learn new skills and grow in confidence
• Experience working with adults with learning disabilities in a supportive setting
• Develop skills in teamwork, adaptability, communication, and creative problem-solving
• Have a place in a welcoming and friendly team of tutors, staff and volunteers
• Receive appropriate training and guidance from an experienced team

What We’re Looking For

At Stepping Stones we value:

• Good communication and a warm, encouraging approach
• Enthusiasm, patience, and a willingness to get involved
• A non-judgemental and inclusive mindset
• Reliability and commitment
• Flexibility and adaptability

Prior to volunteering, we ask all volunteers to:

• Attend an in-person session with the Stepping Stones team and learners
• Provide two references
• Complete a DBS check (we will arrange this)
• Commit to volunteering bi weekly from March-October. For continuity for our service users, we ask that you commit to volunteering in this role for at least one season, until at October 2026. 

How to Apply

Please submit your CV and respond to the following questions (these will come up when you hit 'Apply Now')

• Why would you like to volunteer with Stepping Stones?
• What are the strongest attributes and values you feel you'll bring to this role? 

Stepping Stones Learning and Leisure is a small, friendly charity based in Southwark, providing inclusive activities for adults with learning disabilities. We believe everyone should have the chance to express themselves, connect with others, and take part in activities that bring joy, confidence, and new skills.

We’re currently looking for an enthusiastic and proactive Drama Class Volunteer to support our weekly Friday afternoon sessions (1.30-3.30), held at St Faith’s Community Centre, Red Post Hill, SE24 9JQ (close to North Dulwich and Herne Hill stations). This position would begin in September 2026, however we would like applicants to apply in advance of this date so we can organise a taster session in the class before the summer break.

About The Role

We're looking for someone with a background in drama to support our tutor in delivering accessible and fun drama sessions for a small group of adults with learning disabilities. Each year, the group works towards a production which is performed at our end-of-year Summer Show, making this a fun, creative, and rewarding volunteering opportunity.

As a Drama Class Volunteer at Stepping Stones, you will:

• Encourage and support learners during rehearsals and performances
• Help with setting up props, costumes and resources for sessions
• Participate alongside learners where appropriate
• Offer 1:1 or group support where needed to help participants engage
• Help cultivate a warm, inclusive atmosphere where everyone feels safe to express themselves
• Offer creative input and feedback

What You’ll Gain

Volunteering with us is a chance to:

• Gain hands-on experience in drama facilitation and inclusive practice
• Contribute to a creative and meaningful community project
• Feel the joy of supporting learners to grow in confidence and express themselves
• Experience working with adults with learning disabilities in a supportive setting
• Develop skills in teamwork, adaptability, communication, and creative problem-solving
• Have a place in a welcoming and friendly team of tutors, staff and volunteers

What We’re Looking For

We're looking for someone with:

• A background or strong interest in drama, theatre, or performance
• Good communication and a warm, encouraging approach
• Enthusiasm, patience, and a willingness to get involved
• A non-judgemental and inclusive mindset
• Reliability and commitment, especially in the lead-up to the summer show

Prior to volunteering, we ask all volunteers to:

• Attend an in-person session with the Stepping Stones team and learners
• Provide two references
• Complete a DBS check (we will arrange this)
• Commit to volunteering one session per week for 3 x 10 week terms throughout the year. For continuity for our service users, we would like you to commit to volunteering with us for one year.

How to Apply

Please submit your CV and respond to the following questions (these will come up when you hit 'Apply Now')

• Why would you like to volunteer with Stepping Stones?
• What are the strongest attributes and values you feel you'll bring to this role? 

JOB TITLE: Charity Worker Volunteer.

JOB OVERVIEW

The Uganda Croydon Catholic Community (UCCC), based in Croydon, Surrey, United Kingdom, is seeking to recruit dedicated and enthusiastic Charity Workers to support the ministry and activities of the Church.

The successful candidates will have a passion for serving people of all ages and helping individuals and families integrate into the life of the Church. UCCC serves a diverse, multi-ethnic congregation, with a particular focus on members of the Ugandan community living in the United Kingdom.

This is a voluntary Charity Worker position. The Church will cover all reasonable expenses related to the role. The position requires a commitment of 30 hours per week, including weekend work.

PRIMARY ROLE

To work alongside the Lead Minister in supporting the Church's mission and vision by engaging with young people, families, and the wider congregation, helping to strengthen community participation and inclusion.

KEY DUTIES AND RESPONSIBILITIES

• Assisting with ushering duties during worship services and Church meetings.
• Helping to prepare Church premises before worship services and other Church activities.
• Assisting with setting up equipment, seating arrangements, and other practical requirements for Church events.
• Supporting the smooth running of Church services and community activities.
• Assisting with clearing and tidying Church premises following worship services and meetings.

PERSON SPECIFICATION

The successful candidate should demonstrate:

• Excellent communication and listening skills.
• Initiative, enthusiasm, and self-motivation.
• Strong organisational and planning abilities.
• Good interpersonal and relationship-building skills.
• Commitment to equality, diversity, and inclusion.
• Ability to work effectively as part of a team.
• A willingness to support the mission and values of the Uganda Croydon Catholic Community.

ESSENTIAL REQUIREMENTS

• Good spoken and written English language skills.
• Knowledge and understanding of Ugandan culture and traditions.
• Ability to communicate in a Ugandan language is highly desirable, as the majority of the community served by UCCC is of Ugandan heritage.
• A genuine interest in community and faith-based service.

APPLICATION PROCESS

Interested applicants should submit:

• A covering letter explaining why they wish to apply for the position.
• An up-to-date CV or résumé.
• Contact details for at least two referees.

Please quote reference number: UCCC/CW26 in all correspondence.

SELECTION PROCESS

Applicants whose applications meet the requirements will be invited to an initial online interview.

Candidates who successfully complete the online interview will be invited to attend a face-to-face interview, unless they are applying from overseas.

Volunteer Opportunity: Content Creator / Copywriter

Use Your Words to Bring SUNSHINE’s Story to Life and Inspire Connection Across London

Location: Remote / Hybrid

Time Commitment: Flexible — one‑off, short‑term, or regular volunteers welcome

Salary: Voluntary

Reports To: Founder & CEO

About SUNSHINE Charity

Loneliness is one of the most profound challenges facing our communities — but together, we can change that.

SUNSHINE Charity is a new, volunteer‑powered organisation dedicated to reducing loneliness and social isolation by creating warm, joyful, inclusive spaces where people can meet, connect, and feel part of something bigger.

We believe that connection is a human need. We believe that joy is a form of care. We believe that community can change lives.

To share our mission, raise awareness, and reach the people who need us most, we need powerful, heartfelt storytelling — and that’s where you come in.

The VOLUNTEER Opportunity

As a Content Creator / Copywriter, you will help shape SUNSHINE’s voice and tell the stories that inspire understanding, compassion, and action.

Your words will help:

• Raise awareness of loneliness

• Share the lived experiences of people we support

• Celebrate community and connection

• Attract volunteers, supporters, and partners

• Build a movement that brings people together

Whether you want to contribute a single story or write regularly, your creativity will make a real difference.

What You’ll Be Creating

Depending on your interests and availability, you may help write:

• Blog posts and articles

• Human‑centred stories and case studies

• Newsletter content

• Social media captions and campaigns

• Website copy

• Press releases and awareness pieces

• Fundraising stories and supporter updates

• Messaging for campaigns and events

We’ll match tasks to your strengths — whether you’re a storyteller, a researcher, a campaign writer, or a creative thinker.

Who We’re Looking For

You don’t need professional writing experience — just heart, clarity, and a love of storytelling.

We’re looking for someone who:

• Writes with warmth, empathy, and purpose

• Can communicate clearly and creatively

• Enjoys crafting stories that connect with people

• Understands the power of language to inspire action

• Is reliable, proactive, and able to meet agreed deadlines

• Is comfortable using email, shared documents, and basic digital tools

• Shares SUNSHINE’s values of kindness, inclusion, and joy

Experience in writing, journalism, blogging, marketing, or communications is helpful — but not essential.

Why Volunteer With SUNSHINE?

This role offers the chance to:

• Shape the voice of a brand‑new community charity

• Build a portfolio of meaningful, published work

• Use your creativity to make a real social impact

• Help raise awareness of loneliness and connection

• Work with a friendly, supportive, purpose‑driven team

• Contribute to campaigns that change lives

The Difference You’ll Make

• Behind every person who discovers SUNSHINE is a story that spoke to them.
• Behind every supporter who joins our mission is a message that moved them.
• Behind every moment of connection is a piece of writing that helped someone feel seen.

As a Content Creator / Copywriter, your words will help make that possible.

Your creativity will help SUNSHINE reach people who feel alone — and show them that connection is possible.

Join Us

If you believe in the power of words, storytelling, and community — we would love to hear from you.

Help us share the stories that spark understanding and inspire change. Become a Content Creator / Copywriter volunteer and help build a future where no one feels alone.

Stepping Stones Learning and Leisure is a small, friendly charity based in Southwark, providing inclusive activities for adults with learning disabilities. We believe everyone should have the chance to express themselves, connect with others, and take part in activities that bring joy, confidence, and new skills.

We’re currently looking for an enthusiastic and proactive Social Club Volunteer to support our weekly Thursday sessions (10.30-12.30). We are based at St Faith’s Centre, Red Post Hill, SE24 9JQ (close to North Dulwich and Herne Hill stations) however this role requires the ability to travel to other locations in the borough of Southwark. We're currently visiting Herne Hill Velodrome with Wheels For Wellbeing and we are looking for people who would be willing to participate alongside our learners.

About The Role

This role is ideal for someone who enjoys connecting with others. In Social Club you’ll support our tutor in encouraging learners to participate in a variety of fun activities which aim to nurture the supportive relationships between our learners and enhance their wellbeing, joy and sense of belonging.

As a Social Club Volunteer at Stepping Stones, you will:

• Assist the tutor in providing fun and stimulating activities
• Play a part in ensuring the health and safety of learners when offsite
• Offer 1:1 or group support where needed to help participants engage
• Help build a warm, inclusive atmosphere where everyone feels safe to express themselves

What You’ll Gain

Volunteering with us is a chance to:

• Contribute to a creative and meaningful community project
• Build relationships with and support learners to learn new skills and grow in confidence
• Experience working with adults with learning disabilities in a supportive setting
• Develop skills in teamwork, adaptability, communication, and creative problem-solving
• Have a place in a welcoming and friendly team of tutors, staff and volunteers
• Receive appropriate training and guidance from an experienced team

What We’re Looking For

At Stepping Stones we value:

• Good communication and a warm, encouraging approach
• Enthusiasm, patience, and a willingness to get involved
• A non-judgemental and inclusive mindset
• Reliability and commitment
• Flexibility and adaptability

Prior to volunteering, we ask all volunteers to:

• Attend an in-person session with the Stepping Stones team and learners
• Provide two references
• Complete a DBS check (we will arrange this)
• Commit to volunteering one session per week for 3 x 10 week terms throughout the year. For continuity for our service users, we ask that you commit to volunteering with us for one year.

How to Apply

Please submit your CV and respond to the following questions (these will come up when you hit 'Apply Now')

• Why would you like to volunteer with Stepping Stones?
• What are the strongest attributes and values you feel you'll bring to this role? 

· Do you have liver disease or had a liver transplant?

· Have you attended either our virtual or face to face support groups?

·  Do you have some free time to support a someone at the beginning of their journey?

· Are you a good listener and empathetic to others affected by liver disease.

· Are you passionate about making a difference to liver health?

If so, we would love to hear from you.

Key responsibilities include:

1. Working alongside your allocated outreach development officer in the facilitation of British Liver Trust patient support groups

2. Setting up and facilitating both online and face to face support groups as agreed with your allocated outreach development officer.

3. Act as a point of contact for patients attending your allocated support groups.

4. Engaging with patients and families affected by liver disease through peer mentoring to inspire hope, build confidence and help people self- manage their condition.

5. Acting as a peer mentor supporting new individuals who are joining our support services.

About QuilomboUK QuilomboUK is an organisation that works for fairness and social justice. We believe in a "People First" way of working. Our goal is to make sure every person is heard and respected in the workplace. Join our remote team to help people find jobs and feel like they belong.

Role Overview As the Manager: Placements, you will lead the entire Placements Department. Your job is to make sure your team finds paid jobs for our participants at other companies. You will manage the Team Leaders and ensure the department hits its high performance targets. The ideal candidate has strong leadership skills and deep experience in the recruitment industry.

Key Responsibilities

• Department Leadership: Take full responsibility for the Placements Team and ensure all staff follow mandatory protocols.
   

• Strategy: Mana

• Performance Targets: Ensure the department reaches the 95% weekly completion target and follows the "ABC" method.
   

• External Relations: Build high-level partnerships with external companies to create more job opportunities for our participants.
   

• Commission Management: Oversee and approve the commission payments for each successful placement made by your team.

• Problem Solving: Identify gaps in the recruitment process and use AI or new strategies to fix them.
   

• Quality Control: Ensure every participant is correctly matched and that their First Day Training (FDT) is confirmed by the employer.
   

Key Skills & Qualifications

• Experience: 3+ years of experience in recruitment or placement services, with a history of managing teams.
   

• Education: A degree in Human Resources, Business, or a related field is preferred.
   

• Leadership: Strong ability to lead and motivate a large remote team.
   

• Communication: Excellent skills in professional UK English to influence senior stakeholders.
   

• Decision Making: Ability to make quick decisions to move candidates forward within 48 hours.
   

• Technology: Highly skilled in using MS Office and Applicant Tracking Systems (ATS).
   

The Professional Development Programme with Quilombo UK is a 16-week unpaid Professional Development Programme. It requires a commitment of at least 12 hours per week, typically across two 6-hour workdays (Monday to Friday).

QUILOMBO UK wants an inclusive workplace where everyone is treated fairly. We follow the Equality Act 2010 and do not tolerate discrimination of any kind.

Why Join QuilomboUK?

• Impact: Lead the team that directly helps people move into paid employment.
   

• Growth: Develop your senior leadership skills in a values-driven environment.
   

• Culture: Join a collaborative team where authenticity and courage are celebrated.
   

Flexibility: Work from home with autonomy to lead your department.

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance. We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.

Join us in leading positive change!

The Admin Assistant role offers a great opportunity for the right person who is looking to:

• Gain experience in the Third Sector.
• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Managing organisation of meetings and appointment
• Organising events and conferences
• Managing databases
• Implementing and maintaining procedures and administrative systems
• Liaising with staff
• Miscellaneous tasks to support the team.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills.
• Well organised, proactive, and able to deliver tasks efficiently.
• Good time management
• To show professionalism at all levels and in all environments
• Strong team player
• Ability to work independently and ask for clarification when needed.
• Able to participate at least 12 hours a week (2 days, 6 hours each day)

Desirable

• Committed to working with the community with a passion for helping others less fortunate.
• Proficiency in Microsoft and Excel

The Professional Development Programme with Quilombo UK and QMC Capoeira School runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Job Types: Part-time, Volunteer

Expected hours: No less than 12 per week

Benefits:

• Flexitime
• Work from home

Schedule:

• Day shift
• Monday to Friday

Application question(s):

• Do you have access to a personal laptop or PC?
• Are you sure you can commit to this job as being a non-paid job?
• Do you think you will be able to commit yourself to the PDP programme, implicitly 12 hours per week, for 16 weeks?

Work Location: Remote

Legal Assistant

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel. 

Join us in leading positive change!

About the position

Quilombo UK is looking for Legal Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society as a whole.

Quilombo UK is looking to recruit a Legal Assistant who helps organization in various legal matters.

This role offers a great opportunity for the right person who is looking to; gain experience in the Third Sector; develop their skills and management experience; or just simply 'give something back to their community'. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• We are looking for an experienced lawyer to assist the organisation in overlooking projects, ensuring they are compliant with relevant and up to date legislation and regulations.

• The legal assistant will be responsible for making sure all contracts, legislations and documents are treated within correct legal standards. They are to make sure that all activities are being performed in line with contracts and the law. 

• The Legal Assistant will work closely with the HR department in overlooking the volunteer forms, legislations and documents. They should also assist the different departments within the organisation(Marketing, Funding, HR, Finance) in upholding the legal requirements needed to run the tasks that they do. 

• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential

• Well-organized, proactive and able to deliver tasks efficiently.

• Excellent researching skills

• Reading and report writing skills

• You will need to be an experienced lawyer or have a good legal understanding. 

• You will be respectful of the confidentiality of the organisation.

• You will need to help deliver work that adheres to the key objectives of the organisation. 

• Able to speak confidently with a variety of stakeholders.

• Good time-management & communication skills.

• To show professionalism at all levels and in all environments

• Strong team player

• Ability to work independently and ask for clarification when needed.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Can work without much supervision

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

About Us

The New Normal are a growing charity whose mission is to change the way we discuss our grief, mental health and wellbeing in open and honest spaces. We believe that nobody should ever feel isolated, and there is always someone who will relate to your story. “If there’s one, there’s two.”

We run free virtual and in-person peer support meetings for adults facing life’s difficult moments, particularly bereavement. 

The Opportunity

Are you passionate about using social media for good? This is your chance to use your skills to support people through one of life's most difficult experiences.

You'll help us spread our message that nobody should face grief alone, connect people to our free virtual and in-person peer support meetings, and grow an online community built on openness and compassion. You'll receive regular check-ins and guidance from a dedicated Volunteer Coordinator, free safeguarding training, and a reference letter upon completion, all while building real, meaningful experience in the rewarding charity sector.

This role is ideal for students, recent graduates, or career changers looking to build experience in charity communications or digital media.

What You'll Do

• Create social media posts in line with our brand tone: inclusive, warm, and sensitive to the subject of bereavement
• Schedule and post updates about weekly peer support meetings and events
• Help plan simple campaigns or awareness posts around key dates (Mental Health Awareness Week, Grief Awareness Week, World Suicide Prevention Day, etc.)
• Contribute creative ideas to help our mission reach more people online
• Communicate regularly with your coordinator and flag any challenges early

What We're Looking For

• Someone who can commit to the full 6-month term (potential to extend)
• Reliable, communicative, and respectful of sensitive subject matter
• An interest in mental health, bereavement support, or nonprofit communications
• Confidence using social media (Instagram)
• Comfortable working independently with light supervision and taking initiative

What You'll Gain

• Valuable experience in charity communications and social media management
• Free safeguarding, peer support and Suicide First Aid (lite) training worth £500 (a great addition to your CV)
• A reference letter or LinkedIn recommendation upon successful completion
• Regular mentorship, support, and a welcoming volunteer community
• The chance to make a genuine difference for people navigating challenging circumstances

We are committed to building a diverse and inclusive volunteer community and actively welcome applications from people of all backgrounds, particularly those from global majority and gender marginalised groups.

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.

This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.

Main tasks:

• Working on real life marketing projects

• Planning, developing and implementing marketing strategies.

• Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation. 

• Managing the organisation’s social media pages by posting updates and responding to comments and messages

• Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand

• Organising marketing campaigns

• Creating, organising and delivering presentations 

• Conducting market research and analysing participants’ reports, questionnaires and surveys. 

• Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts. 

• Contribute to staff meetings, and other internal meetings with views and suggestions.

• Analyze information to provide actionable insights and recommendations to the Directors

• Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives

• Develop and deliver clear and concise communication to internal and external stakeholders

• Translate briefings into actionable outcomes, coordinating with various teams and individuals

·

Training and support available:

• Social media

• Canvas

Skills:

Essential

• Strong written and verbal communication skills.

• Attention to detail

• Flexibility and willingness to learn new skills

• Problem-solving, planning and creative-thinking skills

• Time management and prioritisation abilities

• Tactical understanding of all primary social media platforms

• Knowledge and understanding of online and offline marketing tactics

• Good Teamworking skills

• Strong organisational skills

• Numerical skills, which includes analysing and compiling spreadsheets

• Social Media skills.

• Office based skills (Word, Excel, PowerPoint)

• Adheres to the organisation’s key objectives 

• Delivering quality work in a timely manner

• Self-driven

• Ability to multi-task and adhere to deadlines

Desirable

• Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

• Good Knowledge of market research techniques and database

• Previous experience working in an office environment, dealing with administrative tasks or using a product database.

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Join The Kids Network to Support Children in Your Lambeth Community! 

Are you looking to donate your skills, give back to your community, or spend your time in a meaningful way? The Kids Network gives you the chance to make a real difference in a child’s life while developing your own skills and building connections. Support a young person in Lambeth by dedicating a small amount of time each week. Through creative activities, exploring the city or doing crafts you'll help them grow in confidence and make a lasting impact on their future.

If you already have experience in mentoring, education, psychology, or related fields, The Kids Network provides an ideal platform to use and donate your skills. By becoming a mentor, you can actively practice your learned skills and see the direct impact of your efforts on the children in your local community and provide support to those who need it most.

Why Choose The Kids Network?

• Active Skill Application: Our programme allows you to apply your expertise in real-world settings, enhancing your practical experience.
• Structured Support: We provide comprehensive training and ongoing support, ensuring you can make the most of your skills.
• Proven Long Term Impact: With 93% of children reporting increased wellbeing, you’ll see tangible impact from your mentoring even once the year is over. TKN’s mentoring programme supports a long term increase in wellbeing, emotional literacy and sustained agency that children continue to draw on well beyond the programme; equipping them for a positive and happy future. 

Impact on Mentees

• Building Confidence: Help children in your community develop self-assurance and resilience.
• Creating Opportunities: Provide guidance that helps young people navigate their challenges and seize opportunities.
• Strengthening Community: Contribute to the overall wellbeing of your community, fostering a sense of belonging and support.

Connection

• Personal Fulfilment: Experience the joy and satisfaction of making a positive impact on a child’s life.
• Meaningful Relationships: Form a strong bond with your mentee, providing guidance and support through fun and engaging activities.
• Community Engagement: Participate in mentor meet-ups and group activities, connecting with other mentors and mentees.

Your Role as a Mentor

As a mentor, you will hold weekly one-on-one sessions of 1-3 hours for the duration of 12 months. You will help build confidence, resilience, and help your mentee manage feelings through a series of fun experiences and activities. Whether you’re playing games or discussing goals, you’ll be making a difference in a child’s life by developing the tools for a positive future.

 Join Us Today

Whether you're wanting to use your expertise, eager to give back and make an impact, or looking for purpose and connection, The Kids Network offers a meaningful way to contribute. Volunteer with us and become part of a community dedicated to fostering positive futures for children and mentors alike.

For more information and to apply, visit The Kids Network website