Policy & External Affairs Manager

(Ref SUS3398)

£31,683 per annum (pro rata for part time hours)

Up to 37.5 hours per week

Happy to talk flexible working

Base:  Sustrans office in Cardiff / flexibility to work from home

About Sustrans

Our vision and mission have never been more relevant. 

Across the UK, governments are pledging investment and action on walking and cycling.

We are working together to make a real difference - creating places where everyone can live and travel happily and healthily, and where nobody is excluded.

Our work wouldn’t be possible without the commitment and dedication of our colleagues.

We are proud of our employee net promoter score, being in the top 20% of all employers across all sectors in the UK, due to our energised, friendly and motivated workforce.

Join Sustrans today and help us get things done, together!

About the Role

We now have an exciting opportunity for you to join us as the Policy & External Affairs Manager supporting the National Director, Cymru and senior leadership team to develop and deliver influencing policies in Wales.  This role will coordinate Sustrans policy and communications work in Wales, developing our position on a range of topics relating to transport and active travel, ensuring the development of robust policy briefings, consultation responses and media releases.

About You

An excellent communicator, you will represent Sustrans in meetings, at events and in the media and ensure that our business development work is closely linked to the national strategy, using our knowledge from policy and project delivery to generate opportunities.

You will have experience of leading on policy and external affairs including policy development, communications and corporate support and you will have a strong understanding of Welsh Government and local government structures and policy making.

So, if this sounds like you, apply today!

This is a fantastic opportunity to join a team where you can make a big impact and where we value the contribution and expertise of everyone.

What we Offer?

Wellbeing

• 26 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 4% or 5% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Interviews

The closing date for the receipt of completed applications is mid-day on Wednesday 27 October 2021.  Interviews will take place via MS Teams on Monday 8 and Tuesday 9 November 2021.

Equality, diversity and inclusion

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.

We welcome applications from people from all parts of the community, particularly where we are under-represented. This includes people who identify as having a disability, and those from Black, Asian and minority ethnic groups.

Rheolwr Polisi a Materion Allanol

(Cyf SUS3398)

£31,683 y flwyddyn (pro rata ar gyfer oriau rhan amser)

Hyd at 37.5 awr yr wythnos

yn fodlon trafod gweithio’n hyblyg

Lleoliad:  Swyddfa Sustrans yng Nghaerdydd/ hyblygrwydd i weithio o gartref

Ynglŷn â Sustrans

Ni fu ein gweledigaeth a'n cenhadaeth erioed mor berthnasol.

Ledled y DU mae llywodraethau'n addunedu eu buddsoddiad a'u camau gweithredu ar gerdded a beicio.

Rydym yn gweithio gyda'n gilydd i greu gwir wahaniaeth lle gall pawb fyw a theithio'n hapus ac iachus, lle cynhwysir pawb.

Ni fyddai ein gwaith yn bosibl heb ymroddiad ein cydweithwyr.

Rydym yn falch o'n sgôr hyrwyddwr net cyflogwr a’n safle ni ymhlith yr 20% uchaf o'r holl gyflogwyr ledled pob sector yn y DU, yn sgil ein gweithlu llawn egni, cyfeillgar a llawn cymhelliant.

Ymunwch â Sustrans heddiw a'n helpu i gyflawni pethau, gyda'n gilydd!

Ynglŷn â'r Swydd

Bellach mae gennym gyfle gwych i chi ymuno gyda ni fel y Rheolwr Polisi a Materion Allanol yn cefnogi Cyfarwyddwr Cenedlaethol Cymru a'r Uwch Dîm Rheoli i ddatblygu a chyflawni polisïau dylanwadu yng Nghymru. Bydd y swydd hon yn cydlynu gwaith polisi a gwaith cyfathrebu Sustrans yng Nghymru, yn datblygu ein safbwynt ar amrywiaeth o bynciau yn cynnwys trafnidiaeth a theithiol llesol, yn sicrhau datblygiad briffiau polisi cadarn, ymatebion i ymgynghoriadau a datganiadau i'r Wasg.

Amdanoch chi

Yn gyfathrebwr rhagorol, byddwch yn cynrychioli Sustrans mewn cyfarfodydd, digwyddiadau ac ar y cyfryngau i sicrhau bod ein gwaith datblygu busnes yn cysylltu'n agos â'r strategaeth genedlaethol, gan ddefnyddio ein gwybodaeth o gyflawni polisi a phrosiectau i greu cyfleoedd.

Bydd gennych brofiad o arwain ar bolisi a materion allanol, yn cynnwys datblygiad polisi, cyfathrebiadau a chefnogaeth gorfforaethol. Bydd gennych ddealltwriaeth dda o strwythurau Llywodraeth Cymru a llywodraeth leol a llunio polisi.

Os mai dyma eich hanes chi, ymgeisiwch heddiw!

Dyma gyfle gwych i ymuno â thîm lle gallwch greu effaith gadarnhaol lle rydym yn gweld gwerth yng nghyfraniad ac arbenigedd pawb.

Beth rydym yn ei gynnig?

Lles

• 26 diwrnod o wyliau blynyddol y flwyddyn a gwyliau banc am weithio’n llawn amser
• Gallu prynu wythnos ychwanegol o wyliau blynyddol (pro-rata i staff rhan-amser)
• Diwrnodau gwirfoddoli staff
• Gwasanaeth cefnogi am ddim, diduedd a chyfrinachol 24/7
• Rydym yn aelodau o'r Fenter Cymudo Gwyrdd a'r Cynllun Beicio sy'n cynnig cynlluniau beicio i'r gwaith

Ariannol

• Cynllun Pensiwn Personol Grŵp gyda chyfraniad cyfatebol o 4% neu 5% o'r gyflog sylfaenol yn cael ei wneud gan Sustrans
• Benthyciadau beic, cyfrifiadur a thocynnau tymor
• Buddion ar ffurf gostyngiadau

Cyfeillgar i deuluoedd

• Tâl mamolaeth a thadolaeth uwch na’r sylfaenol
• Arferion gweithio hyblyg (yr oriau llawn amser yw 37.5 yr wythnos, Llun - Gwener)

Cyfweliadau

Y dyddiad cau ar gyfer derbyn ceisiadau wedi'u cwblhau yw canol dydd, dydd Mercher 27 Hydref 2021. Cynhelir cyfweliadau dros MS Teams ddydd Llun 8 a dydd Mawrth 9 Tachwedd 2021.

Cydraddoldeb, amrywiaeth a chynhwysiant

Mae Sustrans wedi ymrwymo i leihau anghydraddoldeb, yn gweld gwerth mewn amrywiaeth a galluogi cynhwysiant.

Croesawn geisiadau gan bobl o bob rhan o'r gymuned, yn arbennig lle nad oes gennym gynrychiolaeth ddigonol. Ar hyn o bryd, mae hyn yn cynnwys pobl anabl a'r bobl o gefndiroedd ethnig lleiafrifol Du ac Asiaidd.

Location: Flexible within England & Wales

Department: Policy Team

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under- represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We are looking for an outstanding person to lead our Wales Policy and Campaigns team who are based in Cardiff. 

This is an exciting opportunity to work on the big issues facing people across England and Wales today, joining a team with a track record of achieving change.

We’re an organisation with a relentless focus on making society fairer. Each year we help 2.7 million people to solve their problems across England and Wales. This data and our reputation give us unparalleled influence. We have a unique insight into emerging trends and issues affecting people, and we use it to work with government, regulators and industry to improve people's lives. Examples of our recent work in England and Wales includes securing significant improvements to Universal Credit, leading the debate on ‘loyalty penalty’ rip-offs, pushing for a ban on letting agent fees and capping the cost of rent to own good.

This role will work closely with colleagues across the organisation to maximise the impact we have for our clients in Wales. In Wales we have a network of 19 local Citizens Advice - all individual charities, staffed by nearly 800 dedicated volunteers and paid staff.  We deliver advice from over 375 community locations in Wales, as well as offering services over the phone and online. 

This could include leading work on devolved issues such as housing and health & social care policy, but also promoting and influencing around our GB work in Wales, ranging from universal credit to household debt. 

You will be responsible for a programme of policy research, and will lead campaigns, public affairs and media engagement within Wales. You’ll work across policy areas and support junior members of the team to reach their potential. Our strong brand will give you unique opportunities to engage with those who have the power to make change. You’ll influence Ministers, Members of the Senedd, MPs, and civil servants, regulators and industry bodies, on behalf of the people who rely on Citizens Advice.

We are looking for someone with a wide range of skills, from exceptional judgement and excellent stakeholder management, to the personal authority required to be a leader in a large organisation.

Our commitment to flexible working extends to where we work. As Covid restrictions ease, Citizens Advice are moving towards a permanent mix of office and home based working which will give much more choice to staff, while still maintaining the best of collaborative working.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

Location: Flexible within England & Wales

Department: Customer Journey

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We are looking for three experienced user researchers to join the Customer Journey team. Our team works to understand people’s problems and provide accessible multi-channel support to meet their needs through digital products and services.
We have open roles on three different teams. 

Referrals

People expect a modern service to feel seamless as they move through different advice areas, channels, and touch points. As we scale up cross-channel delivery of advice, we need to hide or remove silos to create an experience that feels joined-up for our clients.
To achieve this we are starting a team that will look at improving referrals as part of the client journey, either where a client is referred between Citizens Advice and another partner or internally between services. This will allow us to reduce friction for clients during the advice process and allow us to improve how we work with partners to ensure people get the support they need.

The Energy product team

The Digital Energy product team maintains and develops the Energy advice and tools we provide on our public facing website. We aim to help the public and small businesses solve their most common problems e.g. with their Energy supply, with their billing, with the cost of energy, and with their energy meters. We want to ensure we build advice that meets clients needs, use feedback to improve it, and measure the outcomes we can achieve with it.

The Lab

The Lab’s purpose is to test out what the future of Citizens Advice could look like before it gets here — something that feels more important than ever at this time when our service is needed like never before. We run experiments to try out new things to solve problems. Large-scale projects take time and money so Lab experiments are small and swift. That approach allows us to test our riskiest assumptions fast so we can take the next step with confidence. 

Whatever team you’ll be working in, you’ll be working to better understand the problems people face, and ensure that the advice we provide meets user needs and helps solve complex problems

You’ll work with product owners, product and service designers and developers to deliver improvements to referrals between channels and services.

You’ll need demonstrable experience carrying out a range of research methodologies - this might come from a range of research backgrounds. An understanding of UX and research on especially digital products is also useful. 

We’re interested in people that have had a breadth of research skills and have either been part of a small team or been quite autonomous as part of a larger team. 

We are looking for people who can apply research learnings and methodologies to digital products in a fast paced, iterative environment. 

Citizens Advice work within an Agile environment with 2 week iterations. This means that user research works with a quick turnaround. Research projects won’t take months within Citizens Advice so candidates need to have an appreciation of agile and how it affects how user research is undertaken and how collaborative the team works together.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

TERMS: Full time. One-year fixed term contract (maternity cover) to start mid/end of January 2022. 

LOCATION: London, Cardiff, or remote within UK

Elrha is a global charity that finds solutions to complex humanitarian problems through research and innovation.

We are looking for a Head of Policy Engagement and Communications to join us at this exciting time, for a one-year maternity cover role. This role would be suitable for someone looking to step into a leadership role or further develop experience of organisational and programmatic communications, and someone ready to lead on significant projects that you will develop, shape and add your own unique stamp to during your time with us.

In this role you will lead the communications and engagement function within Elrha managing the Policy Engagement and Communications team. You will play a key role in supporting the development of Elrha’s brand and policy narrative to showcase our impact and influence. You will also actively contribute in extending our reach and audience engagement, so our research and innovation activities can make a difference to people living in crisis settings. You will be joining an ambitions team at a time of new opportunity within Elrha, as we embark on developing our new strategy.

You will be given a high degree of autonomy in your work, so to be successful, you will need to be flexible, creative, and work well in a constantly changing environment. You will bring with you [TMdA1] exceptional influencing and negotiation skills, and experience of managing a high performing team. You will advocate for diversity, authenticity and accessibility at the heart of all our communications.

In addition, you will also:

• Be a passionate and strategic communicator, who can translate and communicate a clear vision, mission and purpose, and bring others with you
• Influence and shape outputs and activities to have the greatest impact, by understanding audiences and stakeholder messaging
• Be solutions focused and creative in your approach to how things are done
• Be collaborative and inclusive, able to build strong and mutual beneficial working relationships
• Be a source of solid judgement, counsel and advice, able to mitigate and manage reputational risks

If you are passionate about using your communications skills and experience to support the humanitarian community and those affected by crises, and you are looking for a new challenge, then join us to help create positive change in the humanitarian sector - and we will give you every opportunity to succeed.

Please review the full job description for further details. Please ensure you tailor your CV to highlight appropriate skills and experience to the role and complete the personal statement to explain how you think you meet the requirements of the role and why you feel this is the next career move for you.

About Elrha

Elrha is a global charity that finds solutions to complex humanitarian problems through research and innovation. We fund and support projects that go on to shape the way in which people across the world are supported during a crisis. We are based in the UK, but our roles have a global reach. We’re an established and respected part of the humanitarian community, working closely and meaningfully with our fellow networks and actors to make change happen.

Elrha is a wholly owned subsidiary of Save the Children. We are able to benefit from a range of support services provided by Save the Children UK, including recruitment systems. For this reason, you will be directed to Save the Children UK’s job portal upon clicking ‘apply’.

Remote Working

Elrha employees are currently working remotely within the UK in line with UK Government guidance. In early 2022 we will transition to flexible and hybrid ways of working (i.e. a mixture of remote/home and office-based working) as social distancing restrictions ease.

We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion

Elrha is committed to diversity and equality of opportunity in all aspects of our work both external and internal. We strive to be an inclusive employer and particularly encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, and from less advantaged socioeconomic backgrounds.

Salaries and benefits

Jobs are positioned within the salary structure on the basis of evaluation. New employees are normally appointed at the bottom of the grade; however, the appointed salary may also take into account the relevant experience a candidate brings to a role when this exceeds our expectations. Elrha is committed to paying staff in a fair and equitable way and will benchmark all salary offers in line with the pay of existing staff.

Elrha also has a comprehensive benefits package including 25 days holiday entitlement which increases year on year, up to 5% employer pension contribution (3% employee contribution) and life cover.

Pre-employment Checks

We have a responsibility to ensure that all our employees have the right to work in the UK before and during their employment. Proof of right to work will not be undertaken at the initial stage but all necessary checks to confirm the eligibility to work in the UK will take place prior to employment.

Any Employment with Elrha will also be subject to the following checks prior to your start date:

• a satisfactory police record check to include a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check (If applicable)
• receipt of satisfactory references

Closing date: 31 October 2021
Interviews: Week commencing 8 November 2021.

Welsh Women’s Aid is the national umbrella organisation in Wales for third sector specialist services working to end domestic abuse, sexual violence and other forms of violence against women.

Are you passionate about working in a women-led membership organisation and supporting local violence against women services and survivors across Wales?

WWA is looking to expand to our Services and Survivor Engagement team and are recruiting for a role dedicated to supporting our member services to improve their capacity and sustainability.

Are you experienced in working in partnership with organisations that deliver VAWDASV support services? Do you have a good knowledge and understanding of organisational development within third sector organisations? Are you an effective communicator with excellent networking and project management skills?

We are looking for asolution-focused individual to provide targeted support to our members, helping them to strengthen their services and communicate their value externally, enabling them to access new funding opportunities. A willingness to travel across Wales and to attend evening meetings and weekend events is required, whilst having a flexible attitude to hours of work.

This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1.We value diversity and are committed to promoting equality. We encourage applications from women from all backgrounds and communities-applicants from Black, Asian or other ethnic minority backgrounds and people with a disability who meet the essential job criteria will be guaranteed an interview.

Registered charity number: 1140962

Welsh Women’s Aid is the national umbrella organisation in Wales for third sector specialist services working to end domestic abuse, sexual violence and other forms of violence against women.  

Are you passionate about working in a women-led membership organisation and supporting local violence against women services and survivors across Wales? 

WWA is looking to recruit into our Services and Survivor Engagement team and have two new roles dedicated to supporting our member services and children and young people: 

Are you an excellent communicator, able to engage effectively with children and young people, organisations and professionals? Do you have a strong knowledge and understanding of violence against women and girls, including the experiences and needs of children and young people? 

We are looking for someone to work with specialist services and commissioners in Wales to increase their expertise, in turn supporting the development of services that support children and young people effected by violence against women and girls.  

You will support the development and promotion of a needs-led, trauma-informed and strengths-based service model for WWA member services, ensuring the model supports children and young people, their rights, experiences and needs.  

We are looking for a proactive individual who is keen to actively work with our members to develop and share learning and good practice, with a willingness to travel across Wales when required and a flexible attitude. 

This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1.   

We value diversity and are committed to promoting equality. We encourage applications from women from all backgrounds and communities - applicants from Black, Asian or other ethnic minority backgrounds and people with a disability who meet the essential job criteria will be guaranteed an interview.  

Interview dates: Thursday the 28th of October 2021 

Registered charity number: 1140962  

Welsh Women’s Aid is the national umbrella organisation in Wales for third sector specialist services working to end domestic abuse, sexual violence and other forms of violence against women.  

Are you passionate about working in a women-led membership organisation and supporting local violence against women services and survivors across Wales? 

Are you a great administrator, comfortable with collating information for reports and working with databases? We are looking for someone who is organised, has a good understanding of quality assurance processes and with excellent attention to detail to join our Services and Survivor Engagement team.

This role will focus on supporting the WWA National Quality Service Standards accreditation programme, ensuring that our members can demonstrate a high level of services provision, as well as liaising with project leads, coordinating meetings and providing project support others in the wider team and to our members services. 

This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1.   

We value diversity and are committed to promoting equality. We encourage applications from women from all backgrounds and communities - applicants from Black, Asian or other ethnic minority backgrounds and people with a disability who meet the essential job criteria will be guaranteed an interview.  

Interview dates: Tuesday the 2nd of November 2021 

Registered charity number: 1140962  

We are looking for an experienced manager to lead our organisation and drive forward our plans to deliver a person-centred service to people with sight loss living in North Somerset.

You will have excellent communication skills; a high level of financial literacy; and a sound knowledge of the voluntary sector, its governance arrangements and relationship with local partners including the statutory sector.  You will develop and maintain productive alliances in order to raise the profile of service user needs and aspirations, and will lead our fundraising efforts.

We need someone with a vision for the future and an ability to combine strategic thinking with attention to detail.  An empathy for people living with a disability is essential, as is a positive, flexible approach to team working.  You will be based in our office in Weston super Mare but should be prepared to travel across North Somerset as required.

Closing date for applications: Thursday 4th November 2021.

Interviews for this post will be held on Thursday 11th November.

Community Foundation Wales is Wales's independent charitable foundation. We are looking for a talented Head of Finance to join our fantastic team. This is a unique role that helps strengthen communities across Wales. Last year our foundation distributed £5.5m to local charities who change lives in local communities. We have ambitious growth plans and this role is integral to our success.

This role provides financial leadership for the charitable foundation, with responsibility for £21m in charitable assets. The Head of Finance will work closely with the foundation team, Board of Trustees, as well as our donors and funders.

This post is the perfect fit for an experienced financial manager who wants to make a difference for people in Wales. Our office is based in Cardiff city centre but we would be happy to see a balance of working in the office and remotely, according to the needs of the role. This is a great opportunity for someone seeking flexibility through work-life balance and who can themselves be flexible.