Social jobs

Age UK has an exciting opportunity to join their fantastic team in Bicester! (Oxfordshire).

We are recruiting for a Shop Manager to manage the day to day running of our Bicester shop, Dean Court OX26.

As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• A 35 hour working week
• 25 days holiday + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

IDVA x2

Location: Redbridge/East London/Hybrid

Salary: Qualified applicants £29,923 - £32,623 per annum (salary will be offered at the bottom of the band)

Unqualified £28,255 - £29,913 per annum (salary will be offered at the bottom of the band)

Contract: Permanent

Vacancy Reference:S675

Closing Date: 2nd June

Interview Date: 11th June

 Solace Women’s Aid is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men, and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

About the Service: Our Solace Advocacy Support Service (SASS) teams provide advocacy and support to survivors of domestic and sexual abuse living across London. We are recruiting two IDVA positions in our nee Redbridge team.  

 About the role: The successful candidate will be responsible for risk and needs assessing and safety planning with survivors of domestic violence. They will hold a caseload of service users identified as high-risk requiring crisis short-term intervention, providing advice, advocacy, and onward referral where appropriate.

About You: We're looking for highly organised and self-motivated applicants who are passionate about ending gender-based violence. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. Successful applicants will have in-depth knowledge of domestic abuse and its impact on service users and their children, experience of supporting survivor’s domestic and/or sexual abuse including strong casework management skills.

In return, we offer great employee benefits including three per cent employer pension contribution, generous holiday entitlement and a focus on learning and development.

Solace Women’s Aid values diversity promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.

Solace is a Disability Confident employer. 

This service is run by women for women and is therefore restricted to women applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

An enhanced DBS (Disclosure Barring Service) disclosure will be required for this role.

Unfortunately, we do not accept CVs and request no contact from recruitment agencies.

We are looking to recruit a Team Leader to lead a team of staff for our outreach service in Cannock which provides support for people with a learning disability and who may have other support needs. All our services are individualised, person centred and deliver valued outcomes for people, as we passionately believe that the people we support have the right to lives that are meaningful that also enables them to reach their full potential as individuals.

As a Team Leader you will assist the Area Manager and the rest of the senior team, to ensure that the service is of the highest quality, meeting all CQC standards and contract requirements. You will ensure that the service works in a cohesive and coordinated manner and that service users experience fully integrated care, support and housing. You will ensure that the care and support delivered is personalized and provided in accordance with agreed care plans, enabling service users to enjoy wellbeing, quality of life and community connections. You will promote and reinforce a culture of responsive, person-centred practice and active support across the service, with relationships based on respect and unconditional positive regard. Your work will be a mixture of doing shifts on the rota and management days and you will be required to work across the entire week, including evenings and weekends.

We also value staff members and acknowledge good leadership is key to this, we are looking to appoint someone with the right skills and ability to join our team and help to continue this aim. 

A minimum of two years managerial experience and prior experience of supporting people with a learning disability and a forensic history and/or autism who have complex needs is essential. It is also essential to have strong values, emotional intelligence and good problem-solving skills. It is essential that you have the ability to work collaboratively in order to achieve positive outcomes. You will also have relevant experience in implementing Positive Behavioral Support and positive risk management approaches. You must demonstrate excellent assessment, support planning and report writing skills.

Vacancy Reference Number: 77778

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK

Home-Start know that being a parent isn’t always easy, and that life can bring stress and challenges that can make family time difficult. That’s why their unique approach, and confidential family support service helps parents give their children the best start!

With 6 million children live in severe poverty, 93,000 children live in care and 1 in 10 children aged between 5 and 16  have a mental health problem the invaluable services of Home-Start Leeds are needed more than ever!

This charity helps parents build their confidence, increase their ability to cope and build better lives for their children and themselves. The Home-Start approach has a proven, lasting, positive impact on the development of children and the health and well-being of the family.

The charity is now looking for its first fundraiser – could this hugely exciting, brand new and impactful role be the right one for you?

Do you want to play a crucial role in driving income growth to support families at a time when it is needed more than ever?

The Role  

The role of Corporate Partnerships Manager presents a unique opportunity to join an established team in a brand-new role, reporting directly into the CEO. The main duties will include:

• Creating a corporate partnership strategy, and compelling proposals that identify and develop new corporate partnering prospects.
• Building relationships and establishing a pipeline of new corporate partnerships.  
• Raising the profile of Home-Start Leeds across Leeds and its surrounding areas by networking at appropriate events and securing new introductions.
• Meeting targets via a range of income streams including Charity of the Year partnerships, sponsorship, employee fundraising, match funding, general donations, and other long-term strategic partnerships. 

The Person

We are looking for an excellent communicator with the ability to build and maintain strong relationships with corporate funders. You must be confident in pitching and presenting and be a proud ambassador and face of Home-Start Leeds in the business community.

Ideally, you will have previous experience in fundraising and donor management however, we are also keen to speak to candidates with transferable skills from a sales, business development or account management background.

Please note that the role involves occasional out of office hours work for meetings and events, so we are looking for someone who is flexible and adaptable, as well as passionate and committed!

Why Home-Start?

Not only does this charity deliver an incredible service to families across Leeds, but it also offers a wonderful organisational culture that promotes flexibility and allows its employees to thrive! With ambitious growth plans, and an exciting future ahead, this is not just a role, but an opportunity to grow and develop your career. The charity’s values promote openness, collaboration and flexibility ensuring staff feel supported, valued and recognised for their success and the difference they make to families across Leeds!

If this sounds like the type of role and charity that could suit the next phase of your fundraising career, then do get in touch. To register your interest please apply here, or for more information contact Jen, Charlie or Leanne at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. 

Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Role: To support adults (19+) or young people (aged 12 – 19) who have experienced any form of sexual violence

Hours required: Flexible, although most sessional counsellors work with a minimum of 8 clients a week.

Rates: Rates are £25-£30 per session, counselling rooms provided free-of-charge.

Qualifications:  Counsellors must be qualified and have completed a course by a recognized accrediting body such as, but not limited to, BACP or UKCP.

Time/Locations: Counsellors work flexibly, but we are currently prioritising counsellors able to work face-to-face and at the times outlined in the role description to meet the needs of our clients.

To Apply: Please complete the application form, which can be downloaded from our website 

Application deadline:  10am, Monday 2nd June 2025.

Interviews:  Young Person’s Sessional - Monday 16th June / Adult Sessional - Monday 23rd June.

Start date: As soon as possible, subject to receipt of satisfactory references and enhanced DBS check.

Mandatory specialist sexual violence training dates: To be confirmed. 

What we expect from our sessional counsellors:

· All counsellors must abide by BACP’s Ethical Framework for Good Practice in Counselling and Psychotherapy.

· All counsellors must attend and complete specialist training.

· Attendance at one CARA Meeting per month.

· Attendance at monthly meetings with a CARA Point of Contact.

· Attendance of clinical supervision, in line with BACP guidance, provided by a CARA-approved supervisor.

· Commitment and understanding of the importance of clinical supervision.

· An open, non-judgemental and reflective attitude.

· Commitment to keep and maintain confidential database records.

· Demonstrable understanding of safeguarding, both in relation to children and to vulnerable adults.

· Reliability.

· Counsellors will be working with clients on behalf of CARA and not on a private basis.  As such, they will be bound by CARA’s processes, policies and procedures.

· Commitment to the feminist ethos of CARA.

· Willingness to commit the necessary time to supporting vulnerable clients.

What the counsellor can expect from us:

· Full training and support will be provided.

· Ongoing training opportunities.

We welcome applicants from diverse backgrounds and those with additional language skills, including BSL.

Chief Executive Officer
Hybrid – London-based, with 2–3 days per week in the Victoria office
£110,000 – £125,000 per annum

The charity is a youth-led movement challenging a food system that’s rigged against children’s health. By campaigning for systemic change, we ensure that every young person—regardless of background—can access healthy, affordable food and the opportunity to thrive.

Powered by our youth activists, we hold the food industry to account, shift public opinion and narratives, and push for bold policy change. We are now seeking a bold, values-led Chief Executive Officer to lead us into our next chapter of growth—scaling our impact while staying true to our creative, youth-powered roots.

This is not a typical CEO role. The organisation is mission-first, unapologetically youth-led, and ready to challenge the status quo. The new CEO will drive a bold organisational strategy, build a strong and inclusive culture, champion intergenerational leadership, and ensure that young people remain at the forefront of our campaigns, messaging, and impact.

The successful candidate will bring:

• Proven strategic senior leadership experience within an organisation that has grown its income, reach and impact. 
• Demonstrable experience influencing across a broad range of stakeholders to affect systemic change across education, government, business, and wider society. 
• Proven track record of successful fundraising to deliver significant organisational growth.
•  A deep commitment to inclusion, and empowering youth voice at every level.

If you believe in a future where young people lead change and are ready to build a healthier, fairer food system, we’d love to hear from you.

At Prospectus, we invest in your journey as a candidate, and we are committed to supporting you throughout the process. We welcome applications from all backgrounds and are committed to fostering an inclusive recruitment process.

Recruitment Timeline
Deadline for applications: Wednesday 28th May 2025
Interviews with Prospectus: w/c 2nd June
First Interview with the charity: w/c 9th June
Final Interview with the charity: w/c 16th June

For over 100 years, this wonderful organisation has been working to make a meaningful difference in the lives of creative individuals across the UK. In a profession that can be unpredictable, with challenges such as unstable income and health issues, their support is crucial. A wide range of assistance is available to artists during both difficult times and moments of opportunity, helping them reach their creative potential and build sustainable careers in their craft.

Prospectus are delighted to be supporting this wonderful charity with their search for a Trusts & Foundations Manager. A full time, permanent role based in London with hybrid working pattern.

This role oversees delivery of the Trusts and Foundations strategy, including researching and identifying suitable prospects, writing funding applications, and account managing existing Trusts and Foundation supporters. Working with and reporting into the Head of Corporate, Trusts and Events, the post holder will be responsible for working across the organisation to ensure that the most accurate and relevant data is being presented in applications to ensure positive outcomes.

The successful candidate will have demonstrable experience in Trusts & Foundations fundraising at a charity, cultural institution or similar organisation, with a proven track record of securing 5 and 6-figure valued grants in support of an organisation’s key priorities and strategic objectives. The ideal candidate will be a self-starter, collaborative team player with a positive and supportive attitude who embraces and embodies  the charity’s values.  

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Jessica Stoddart at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Location: West London Welcome centre, Hammersmith, London 

Supervised by: West London Welcome Senior Caseworker 

Salary: £36,000 per annum (pro-rata)

Contracted working hours: Maternity Cover up to 12 months - part-time at two or three days a week

Start date: Flexible, but ideally in the first week of July 2025

Staff benefits: Generous sick pay and annual leave, delicious free lunches, beautiful workplace with garden

Main purpose of role: To effectively support refugee, asylum-seeking and migrant members of the West London Welcome (WLW) community with casework and advice on a range of issues and work collaboratively with other staff and volunteers in our advice team.

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Job Description

Duties

• To provide advice and casework support within the WLW advice team to our community members on housing, benefits, asylum support, immigration, health, education, finances, and other issues.

• To keep track of the progress of our members’ cases and ensure that they receive ongoing and holistic support.

• To support our members to understand their rights and entitlements in the areas of housing, benefits, asylum support, immigration, health, education, finances, and other issues.

• To ensure that casework records are compliant with WLW policies and procedures.

General Duties

• Work collaboratively within the WLW advice team to develop the team’s shared skills and knowledge and provide each other with support.

• Help build positive, collaborative relationships with other local and national organisations supporting refugees, asylum-seeking people and migrants.

• To gather data to contribute to the monitoring, evaluation of and reporting on WLW’s work for fundraising, communications, advocacy and reports.

• To attend staff meetings.

• To support with operational and general needs of the charity and staff team, such as with Felix Project groceries delivery, occasional Gail’s collection, and generally helping when and where required when extra help is needed.

• To attend WLW community events and activities when required.

• To support and promote diversity and equality of treatment of our community at WLW.

Person Specification

Experience

• Essential: Experienced in advising and performing casework on housing/homelessness and benefits and other related issues for people newly granted refugee status and others with the right to remain in the UK.

• Essential: Experienced in advising those in the Home Office asylum system.

• Desirable: Immigration Advice Authority (IAA) Level 1 or Level 2 qualified in Asylum and Protection or Immigration.

• Essential: Up-to-date knowledge on one or more of the following issues: housing (particularly for refugees and asylum-seeking people), benefits, asylum support, immigration, community care, health, or related issues.

• Essential: Demonstrable commitment to migrant justice, anti-racism and equal opportunities for all.

• Desirable: Certificate in Generalist Advice work or equivalent qualification, or equivalent level of experience and skill. 

• Desirable: Lived experience of refuge or migration.

Skills

• Essential: Ability to build collaborative relationships with a wide range of people from diverse backgrounds, quickly establishing high levels of trust.

• Essential: Excellent oral and written communication and negotiation skills.

• Essential: Ability to communicate sensitively with vulnerable people.

• Essential: Effective time-management skills and ability to prioritise own workload.

• Essential: Ability to work flexibly and adapt easily to quickly-changing and challenging situations.

• Essential: Understanding of safeguarding and Equality and Diversity, and ability to challenge discriminatory behaviour.

• Desirable: Able to speak a language other than English that is widely spoken by refugee and asylum-seeking communities in London, such as Farsi, Arabic, Spanish, Tigrinya or Amharic.

Personal attributes

• Essential: Energetic, compassionate and empathetic.

• Essential: Ability to work quickly and efficiently.

• Essential: Be an excellent, confident, friendly, and fluid communicator, with the ability to connect quickly with people with ease.

• Essential: Understanding of working within professional boundaries.

• Preferred: We would ideally like the post-holder to live within a West London borough, in order to easily perform on-site casework, but this is not required.

About the Role

The Refugee and Migrant Centre is seeking to appoint two Employment Coaches, one full-time and one part-time – to support clients in overcoming barriers to employment and moving closer to the labour market.

Key Responsibilities:

· Provide one-to-one employment support to clients, including CV building, job search assistance, interview preparation, and completing job applications.

· Assess clients' skills, experience, and employment goals to develop tailored action plans.

· Support clients in accessing training, work placements, and volunteering opportunities to enhance employability.

· Liaise with employers and training providers to identify suitable opportunities for clients.

· Maintain accurate and up-to-date client records, tracking progress and outcomes in line with organisational requirements.

· Work collaboratively with other teams and services within the organisation to provide holistic support.

· Support the delivery of employment workshops or group sessions where needed.

· Promote and uphold the values and policies of the Refugee and Migrant Centre in all aspects of work.

Essential Requirements:

· Minimum 2 years' experience working directly with clients on employment-related matters.

· IAG level 3 qualification or commitment to complete.

· Good knowledge of the UK job market, including current recruitment practices.

· Strong written and verbal communication skills.

· Ability to build rapport and work effectively with clients from diverse backgrounds.

· Organised, proactive, and able to manage a varied caseload.

· Competent in using IT systems, including Microsoft Office and online job search platforms.

Desirable Skills and Experience:

· Ability to speak additional languages relevant to the client base.

· Experience working with refugees, asylum seekers, or migrants.

· Understanding of welfare-to-work programmes or similar employability schemes.

· Experience in delivering group workshops or training sessions.

· Knowledge of local employment and training opportunities in the Birmingham area.

Flexibility

In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

What we hope you'll do next

We are keen to hear from all candidates whose skills and experience fulfil the criteria set out above. Please complete the application form, indicating where you first saw the job advertisement and demonstrating your professional fit with the role.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Closing Date:

Friday 30th 2025.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the Refugee and Migration Centre is unable to provide assistance with this.

As a Transport & Quality Manager, you will provide robust support to Brent Community Transport (BCT) in achieving its targets, financial duties, and delivering services in line with organisational policies and procedures. To be responsible for the provision of effective, high-quality training the coordination and facilitation of the Quality Management System.

The ideal candidate will have:

· Strong analytical ability

· Knowledge and experience related to vehicles, including transport legislation, vehicle maintenance, safety         scheduling, and incident investigations.

· Knowledge of Health & Safety legislation

· Excellent interpersonal and communication skills

· Senior management experiences

· A Category D 1 driving licence (essential)

· CPC Certification

We are recruiting for a IGVA to join our team in Barking & Dagenham; the scope on this job involves….

Job Title: IGVA

Location: Barking & Dagenham
Salary: £28,857.12 per annum
Contract type: Full-time, Fixed term (until 3 March 2026)

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Duty Worker to provide high quality practical and emotional support to survivors of domestic violence and their children seeking support from the community advocacy support service.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 21 May 2025

Interview date: 28 May 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for the Northern England region.

About the role

In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across Northern England. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.

Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.

Whilst the post is homebased, to be eligible for this role you are required to live in the Northern England region.

The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.

About the team

With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across Northern England.

The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.

You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,

The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.

About you

You will be an exceptional individual to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.

You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.

You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across Northern England — all while operating remotely as part of a collaborative and regionally dispersed team.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Who we are:

Citizens Advice North East Lincolnshire (CANEL) was founded in 1939 providing

advice, information, guidance, advocacy and support to anyone who needs it in

North East Lincolnshire, which covers Cleethorpes, Grimsby and Immingham. We are an independent, self-funded charity, affiliated to the National Citizens Advice.

We advise on debt, welfare benefits, consumer, employment, housing/homelessness, immigration, legal issues, relationships and families, and any other issues our clients raise.

Debt and welfare issues account for 60% of the issues people raise.

Our work is local, working proactively and closely with other agencies within the borough, including the local authority, to share intelligence to improve people’s situation and take part in joint initiatives and projects with other local groups.

As part of the wider Citizens Advice Bureau’s national federation, we also share details of

issues affecting our community which are used to influence central government and

national campaigns.

The role:

We are looking for a passionate and dynamic Chief Executive to lead the charity through the next exciting chapter by managing the delivery of our Strategic plan.

Grimsby, Cleethorpes and Immingham is a very challenging area, yet is dynamic with a high national profile, You would be expected to play a major significant role within local community groups enhancing the area.

Key Responsibilities:

With the Board of Trustees, review the strategic plan and be accountable for delivering the

strategic plan, financial probity and securing the funds required to deliver the services.

Provide relevant and timely intelligence to the Board to ensure it maintains an overview of the Organisation and can make appropriate strategy, policy, and financial decisions.

Lead the team to ensure the Organisation achieves its objectives and delivers high quality, accessible and fully integrated advice services within the aims and values, mindful always of the specific needs of vulnerable and excluded groups.

Promote a culture of diversity and inclusion in line with our values and ensure our clients' needs are at the heart of all we do.

Represent the charity to our various partners, stakeholders, funders, and the media, developing and maintaining mutually beneficial relationships.

Ensure that the charity fulfils all legal, statutory, regulatory, and quality responsibilities.

Key Experience & Knowledge:

• An understanding of the voluntary and community sector (VCS),

• An understanding of the complex nature of the current funding environment, With a track record of successful income generation, through fundraising, funding bids and marketing activities

• Substantial leadership and management experience at a senior level in a Charity

• Track record of delivering key targets and managing change.

• Experience of managing people and the work of multi-disciplinary teams .

• Experience of developing and managing complex budgets

• Experience of commissioning, and managing contracts and project management.

• Experience of developing and nurturing partnerships and relationships

Key Skills

• Ability to create a positive working environment, empowering and motivating staff and volunteers

• Excellent communication skills, Proficient at producing clear verbal and written reports and funding bids

• A capability to work with Trustees on strategic planning, finance management,

• risk and governance. At the same time able to work on their own initiative.

• Ability to build and manage relationships with many and varied external organisations

Salary: £16,000 per annum + pension contribution (this is the pro-rata salary for two days per week, based on a full-time equivalent of £40,000 per annum).

Start Date: Immediate Start

Deadline: Rolling – as soon as the position is filled 

Join Citizens Advice Richmond as an Training Lead

Citizens Advice Richmond is seeking a dedicated and experienced Training Lead to join our dynamic team. This vital role focuses on ensuring all our staff and volunteers possess the necessary skills and knowledge to deliver high-quality advice and support to the Richmond community.  

As Training Lead, you will be at the forefront of shaping and delivering our comprehensive training programs. Your responsibilities will include onboarding new volunteers through the Advice Learning Pathway (ALP), coordinating and delivering training across the organization, and fostering a culture of continuous professional development. This position requires a proactive and collaborative individual who can assess training needs, develop and deliver engaging training sessions, and ensure all learning aligns with Citizens Advice quality standards. Key duties involve working with the Volunteer Coordinator on recruitment and training, creating and maintaining an annual training plan, and supporting all team members in their learning journeys.

For more information please click on the apply button to be redirected to our website.