Social support work jobs
Terms: Part time (0.4 FTE), 24-month contract
Salary range: £27,810 - £41,200
Location: Remote, with occasional in-person meetings and conference travel
Start date: March 2026
Line manager: Project Manager, Nuclear Transparency Inventory
Please note that you must have the right to work in the UK.
Application closing date: 16th January 2026
About BASIC
BASIC is an independent, non-profit think tank working to safeguard humanity and Earth's ecosystem from nuclear risks and interconnected security threats, for generations to come. Our vision is for a global security consensus founded on multilateralism, the recognition of the indivisibility of security, adherence to Earth's planetary boundaries, and consideration of future generations.
For nearly 40 years, we have built a global reputation for groundbreaking dialogue and incisive thought leadership to strengthen international peace and security. We are an intellectually and culturally diverse team of 20 expert-practitioners with deep institutional experience, headquartered in London with additional presences in Berlin and Rome. We are independent, receive no core funding from any state, and our project work is funded transparently.
BASIC's approach to resolving contemporary nuclear dynamics is centred on dialogue as both a practice and a philosophy. We interpret dialogue broadly, recognising that meaningful engagement takes many forms: from facilitating direct strategic conversations between adversaries grounded in conflict resolution principles, to developing networks and diplomatic initiatives that build consensus around shared objectives, to shaping the intellectual foundations of policy discourse through rigorous research and thought leadership.
BASIC is a fast-paced and rewarding environment with an exceptionally positive and inclusive team culture. We have experienced rapid growth over the past decade and are well-suited to people who are motivated by our mission, able to work at a sustained pace, keen to develop professionally, and enjoy being part of a collaborative team working on consequential issues.
What We Offer
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Competitive salary with room for growth
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30 days annual leave (pro rata), plus bank holidays and closure days over the December festive period
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Employer pension contributions of 5% (above the national minimum)
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Flexible working arrangements, with set days (Wednesdays required) but flexibility on hours
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Remote working with option to use co-working space
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1-2 all-staff in-person team away day per year, as well as other in-person working opportunities
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Opportunities for professional growth and development
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Excellent team culture built on respect, openness, and inclusion
Role Description
The Project Officer will directly support the Project Manager, Dr Lyndon Burford, in delivering the Nuclear Transparency Inventory (NUTRI). NUTRI will catalogue the transparency policies and practices of all nuclear-armed states regarding their nuclear arsenals and related facilities. It will be published on a free, interactive website.
The primary focus of NUTRI is on whether, how, and why states choose to disclose data about their nuclear arsenals and related facilities and policies. The project aims to support further research and dialogue by offering a go-to source of trusted information for officials, decision makers, and analysts on how the leaders of different states think about nuclear transparency. The aim is to help increase mutual understanding and prevent miscalculations, and foster confidence for future arms control and disarmament efforts.
The role of the NUTRI Project Officer will include desk-based research on nuclear transparency; helping coordinate the work of external consultants; engaging with and helping coordinate the work of the project Advisory Board; helping facilitate peer review of research findings; travelling nationally and/or internationally to promote NUTRI and its findings; drafting project-related policy briefings and other publications; and helping convene in-person and online meetings with experts and policy makers. The role also includes collaboration with the team working on BASIC’s NPT Monitor project.
Personal attributes and experience
The NUTRI Project Officer will have 4-6 years of experience and will have begun to carve out a presence in the nuclear policy field. They will be highly motivated, work well independently and in a team, and be comfortable speaking and presenting to, and writing for, a variety of audiences, including government officials, analysts, and civil society experts.
The successful applicant will have a working knowledge of the world’s nuclear arsenals and related policies and demonstrable experience producing high-quality research. They will be highly organised, with strong time management skills and the ability to maintain focus on core project aims while juggling multiple workstreams. Though the Project Officer may be relatively new to fundraising, they will be able to contribute to the process with excellent writing skills, attention to detail, and policy insights. The Project Officer will work with their line manager to identify a professional development plan to close skills gaps and work towards becoming a respected leader in their field.
Day-to-Day Responsibilities
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Support the Project Manager in the day-to-day management and implementation of the project, ensuring timelines and milestones are met.
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Conduct independent research and provide analytical support to the Project Manager.
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Help coordinate, with support from the Project Manager, the work of project partners and consultants, including Advisory Board members, external consultants, and peer reviewers.
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Proof read data from external consultants to ensure it is appropriately formatted according to agreed specifications.
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Help coordinate, with support from the Project Manager, the development of a dedicated website to publish project findings.
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Draft briefings for diverse policy audiences, including government officials and senior decision makers, international institutions, and civil society experts.
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Help develop and facilitate, with support from the Project Manager and in collaboration with other BASIC staff, online and in-person events, including at the 2026 NPT Review Conference.
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Co-produce written materials with the Project Manager.
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Develop and manage, in collaboration with the Project Manager and Director of Communications, regular social media posts to promote NUTRI and its findings.
Role Requirements
Essential:
- Educated to Master’s level
- 4-6 years of work experience in a think tank, research institute, NGO, foundation or government working on international security issues
- Passion and commitment to our organisational mission of promoting dialogue to advance global security
- Ability to communicate effectively with stakeholders from a variety of professional and cultural backgrounds and different levels of seniority
- Excellent analytical and methodological skills, and highly organised approaches to research and data storage
- Good working knowledge of Google suite / Microsoft 365
- Strong interpersonal skills and team work
- Experience helping organise policy roundtables and workshops
- Willingness to travel internationally when required
- Strong organisational skills and attention to detail
Desirable:
- Experience organising high-level meetings (in-person and/or online)
- Project management experience
Working to safeguard humanity and Earth’s ecosystem from nuclear risks and interconnected security threats
The client requests no contact from agencies or media sales.
People Services Manager
We are seeking an experienced HR professional to lead a high quality people service and support a positive and inclusive working culture.
Position: People Services Manager
Salary: £45,122.22 - £47,430 per annum
Location Doncaster or hybrid, with travel to sites
Hours: Full time
Contract: Permanent
Closing date: 19th January 2026
About the Role
This is a key leadership role that oversees the delivery of a high performing People function. You will lead a small team to deliver an annual People Plan that supports organisational priorities, enables colleagues to do their best work and drives a consistent, customer focused HR service.
Working closely with senior leaders, you will shape and deliver initiatives across Equality, Diversity and Inclusion, Reward and Recognition, Learning and Development, wellbeing, employee relations and organisational development. You will also support the transformation programme, including HR system improvements and developing a culture of effective HR business partnering.
Key responsibilities include:
- Leading and motivating the People Services team to deliver a high quality advisory and partnering service
- Developing and delivering the People Plan in line with organisational priorities
- Overseeing the implementation and monitoring of the Equality, Diversity and Inclusion plan
- Ensuring managers receive clear, compliant and practical HR advice across all areas
- Promoting a healthy working environment and wellbeing initiatives
- Supporting delivery of the Reward and Recognition strategy
- Overseeing induction and engagement activities
- Leading on Learning and Development needs analysis and delivery
- Managing HR data, reporting and workforce insights for senior leadership and governance
- Leading policy development and review
- Providing HR expertise and project management input on organisational projects
- Acting as People Lead for governance reporting and workforce assurance
About You
You will be an experienced HR leader who enjoys developing teams, improving services and shaping a positive workplace culture. You will bring strong partnering skills, sound employment law knowledge and the confidence to influence at all levels.
Essential experience and skills include:
- Experience leading a People or HR function across multiple sites
- CIPD Level 7 or equivalent expertise
- Strong HR business partnering skills across the full People agenda
- Experience implementing or optimising HR systems and self service
- Up to date knowledge of employment law and risk management
- Experience managing change and supporting organisational development
- Strong communication and relationship building skills
- Successful leadership of HR teams
- Budget management experience
- Ability to manage multiple priorities and work to deadlines
About the Organisation
You will be joining an organisation with a clear mission and values, committed to creating a positive environmental and social impact. The team prides itself on making a real difference, working collaboratively and continuously improving. Colleagues work with a shared purpose, supporting each other and working hard to deliver the best outcomes for communities and the environment.
Other roles you may have experience of could include; HR Manager, Head of People, People Business Partner, HR Business Partner, Senior HR Advisor, People and Culture Manager, HR Operations Manager, People Lead, Organisational Development Manager.
We kindly request that recruitment agencies do not reach out regarding this role.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Journey and Cross Sell Manager
Home based, remote working
£38,000 – £40,000 FTE pa plus excellent benefits
21-28 hours per week
Permanent
The Journey and Cross Sell team sits within the Content and Conversion team in the Marketing and Communications capability. The main focus of the Journey and Cross-sell manager will be:
· Developing engaging email and multi-channel journeys to help people hear better now, protect the nation’s hearing and change public attitudes towards deaf people
· Identifying key opportunities to connect new and existing donor audiences with our work to transform society, systems and the lives of individuals, one by one
· Connecting our different audiences with the most appropriate next engagement with RNID so that we can continue and deepen our relationship with them
You will be responsible for improving and iterating on existing supporter journeys, and developing new supporter journeys, setting priorities and contributing to cross-sell strategy, measuring performance effectively every step of the way.
You will:
· Build, design and deliver supporter journeys on Microsoft Dynamics that engage audiences and encourage them to take actions, such as donating, campaigning or looking after their hearing health
· Work closely with colleagues in Marcomms, Insight and Policy and Fundraising to develop supporter journeys tailored to different audiences
· Maintain oversight of journeys and email across the charity, ensuring supporters receive communications that are timely, relevant and effective
· Set and monitor journey KPIs, helping to create an insight-led culture of test, learn and continuous improvement
You are an experienced professional, passionate about developing supporter journeys that build loyalty and engage and inspire people to take action. You are supporter-focused, analytical and driven to make meaningful change. You are excited by the idea of being part of a team that strives to build relationships with supporters and people who are deaf, have hearing loss or tinnitus, deepening engagement and measuring impact. You thrive in an organisational culture where agile ways of working, collaboration and a digital environment are the norm.
We are open to receiving applications from candidates who are looking for a part-time role, with the opportunity to work between 21 and 28 hours per week.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 12 January 2026
Interview date: 19 and 20 January 2026
Supporting people who are deaf, have hearing loss or tinnitus
Are you a qualified accountant with proven experience of providing effective management to a high-performing team? Looking for an exciting and highly rewarding new opportunity? If so, join Shelter as Financial Analysis Manager and you could soon be providing career-enhancing leadership to our Financial Analysis Team.
About the role
As our Financial Analysis Manager, you will take a coaching approach to the line management of our five-person team and ensure the team are engaged, motivated and effective, supported to drive their own development and delivers its outcomes. You will also be expected to produce expert strategic financial analysis, insight and reporting and an excellent user experience for both wider colleagues at Shelter and external stakeholders and to assist the Head of Financial Planning & Analysis in the management of the budgeting and forecasting cycles.
We will also count on you to manage the Financial Analysis team’s work in the monthly reporting cycle and work closely with Financial Control and Operations management on the continual development and improvement of these processes. Ensuring the Financial Analysis team is effective in reviewing bids for external funding, preparing timely and accurate reports on spending against restricted funds, and supporting budget holders around Shelter in financial management of restricted projects are also key elements of the role.
Role specifics
Influential, analytical and collaborative, you will be a qualified accountant with a proven record of leading a team, and you’re able to work effectively with stakeholders, both internally and externally. A natural communicator, both verbal and written, you will also have excellent time management and prioritisation skills, while a flexible, proactive and professional approach to your work is essential. Strong analytical skills along with impeccable attention to detail, and a high level of numeracy are a must-have for this role. You’ll have strong Excel skills and proficient in the main Microsoft Office Applications, including Outlook and work, and experience of using financial planning software is desirable.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Shelter’s Finance Team sits within the Strategy Enablement Directorate, which also includes HR Operations, Technology and Data, and Governance, Planning and Property. The Finance Team consists of 32 people led by the Assistant Director of Finance.
This role sits within the Financial Planning and Analysis (FP&A) Team. FP&A produces financial reports and analysis, provides expert advice, and enables collaboration to support effective decision making throughout the charity.
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
You’ll split your days between our central Liverpool office, home and client venues
As our Senior Designer and Doer, you will help Capacity change how public services work for people, not just deliver projects. You will lead exciting, place-based work that brings together communities, public services, and partners to create meaningful, equitable change. You will operate at the intersection of discovery, strategy, design, and delivery holding complexity, shaping direction, and helping others act with confidence in uncertainty.
A bit about Capacity
We’re based in the North West of England and put simply; we make public services people services. We provide the know-how, big-picture thinking, and hands-on time to help public and third sector organisations get moving on the projects that really matter: the ones that make the biggest impact on the lives of local people.
Leading in a in a relational, inclusive, and developmental way, as Senior Designer and Doer you will:
• Ensure every project begins with robust discovery, drawing on lived experience insight, stakeholder research, data analysis, and policy or desk research as appropriate.
• Support clients and partners to navigate uncertainty, identify strategic choices,
and make informed decisions in complex environments.
• Lead the delivery of complex programmes and portfolios of work, ensuring
clarity of purpose, appropriate pace, and strong coordination across projects.
See our job pack for a full job description.
What we need
• Ability to lead discovery and research, integrating community insight, stakeholder input, policy research, and data analysis.
• Strong analytical and sense-making skills to interpret evidence and turn it into actionable insight
• Experience leading complex programmes or projects involving multiple partners, sectors, or organisations, delivering measurable impact.
• Experience translating insight into actionable solutions through research, discovery, prototyping, and iterative testing with users, teams, and partners.
See our job pack for a full person specification.
The extras
• For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
• 2 Capacity bank holidays per annum.
• Flexible working (including majority working from home).
• Free eye-tests, vouchers for glasses.
• Scottish Widows Pension Scheme, matched up to 6%.
• Funded health support including counselling, physiotherapy etc.
• Holiday buy-back scheme (up to 5 per annum).
• Team days and socials. Free lunches (yes there is such a thing).
• A great team to work with (but we would say that).
To Apply
For further information please visit our portal via the apply button, where you can download our job pack and apply!
Closing date Midnight, Sunday 18th January 25.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
Join the Harris Institute, a leading provider of professional development and training through three designated Teaching School Hubs. We deliver high-quality programs that empower schools and academies across London and South Essex to lead educational improvement.
As Apprenticeship Co-ordinator, you will play a key role in managing and supporting our apprenticeship programs. Reporting to the Teaching School Hubs and Apprenticeships Manager, you’ll be the main point of contact for apprentices and internal stakeholders, ensuring smooth administration, compliance, and a positive learning experience.
This is an exciting opportunity to make a real impact on workforce development in education.
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MAIN AREAS OF RESPONSIBILITY
Your job responsibilities will include:
Apprentice Lifecycle Management
- Onboarding & Induction: Co-ordinate the smooth induction of all new apprentices, ensuring they receive necessary documentation, program details, and are integrated into their respective teams.
- Administration: Maintain and quality assure all apprentice records, training agreements, and learning plans, in accordance with the apprenticeship funding rules.
- Compliance: Monitor and track apprentice progress against milestones, funding requirements, and End-Point Assessment (EPA) readiness, ensuring all programs comply with DfE, Ofsted, and Awarding Body regulations.
- Off-the-Job Training: Monitor and track the accurate recording of Off-the-Job training hours for all apprentices.
Stakeholder Engagement & Support
- Apprentice Support: Act as the first point of contact for apprentices, offering guidance, support, and signposting to relevant resources regarding their well-being, training, and workplace issues.
- Liaison: Build and maintain effective working relationships with Employers, internal line managers, and mentors to ensure consistent program delivery and feedback.
- Meetings: Ensure that all progress review meetings are being held and attended to, ensuring that outcomes are documented and follow up on agreed actions.
For a full list of responsibilities, please download the job pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- The ability to co-ordinate and motivate a high-performing team.
- The ability to work in different sites across the organisation including London and Essex when needed.
- A pro-active and organised approach including to manage multiple priorities.
- A commitment to safeguarding and promoting the welfare of children, young people and vulnerable
- Proficient in the use of MS Office software packages, such as Word, Excel and Outlook, as well as search engines and online databases.
- Some experience of using social media platforms
For a full job specification, please download the job pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Play a key role in a pioneering £1m Maudsley funded programme transforming how primary care supports young people. As Research Fellow, you’ll lead research and evaluation activity across four South London boroughs and help build WCC’s growing national evidence and insight function.
This post offers an exceptional opportunity to be part of an innovative and rapidly developing programme that blends real world service change with high quality research. Working across the South London and Maudsley (SLaM) boroughs — Lambeth, Lewisham, Southwark and Croydon — you will document, analyse and demonstrate the impact of new youth friendly primary care approaches as they are designed, implemented and adapted.
Supervised by Dr Ann Hagell (Consultant to The Well Centre Charity) and Professor Johnny Downs (King’s College London), you will join a collaborative and multidisciplinary partnership that includes KCL’s CAMHS Digital Lab, primary care teams, youth workers and community stakeholders. This is a rare chance to contribute foundational insight to a charity entering its national scaling phase.
About The Well Centre Charity
The Well Centre Charity exists to ensure every young person has access to health support that is holistic, youth friendly and free from barriers. Our model brings together GPs, Health and Wellbeing Practitioners and mental health practitioners to deliver integrated care in a way young people value.
Rooted in Lambeth, the Well Centre model has inspired services across South London and beyond. We are now building the research, learning and system infrastructure required to scale this approach nationally. Joining us now means shaping our evidence base and strengthening our role as an innovation partner to local and national systems.
This post is funded by the Maudsley Charity, but the employment contract will be held by Herne Hill Group Practice, the home of the original Well Centre.
About the Role
As Research Fellow, you will lead research and evaluation for the Maudsley programme and contribute to the wider evidence and insight function of WCC. You will use both qualitative and quantitative methods, support digital innovation with KCL, and help ensure that young people’s experiences, outcomes and priorities shape service development.
Your work will inform commissioners, clinicians and system partners working to reduce health inequalities and strengthen support for adolescents across South London and beyond.
What You’ll Do
You will:
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Design and deliver research and evaluation that tracks the rollout of new Well Centre–style services
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Use mixed methods to understand how services improve young people’s outcomes and experiences
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Analyse quantitative and qualitative data and translate findings into actionable recommendations
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Work closely with the CAMHS Digital Lab to support digital innovation and data capture
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Contribute to co production and engagement with young people and community voices
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Prepare protocols and support ethical approval processes
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Produce high quality reports, presentations and publications
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Synthesise evidence for commissioners, clinical partners and funders
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Champion evidence led practice within WCC and the wider programme
About You
We are looking for a thoughtful, curious and motivated researcher who wants to make a tangible difference to young people’s lives. You’ll value collaboration, bring intellectual rigour and enjoy working in a small team where flexibility, initiative and shared purpose matter more than hierarchy.
Essential Criteria
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Postgraduate degree (e.g., MSc) in epidemiology, biostatistics, public health, social sciences or related discipline
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Experience setting up or supporting research studies, ideally in adolescent or population health
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Ability to translate complex findings into accessible insights for diverse audiences
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Strong literature synthesis and critical appraisal skills
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Excellent written and verbal communication
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Strong organisational skills with the ability to manage competing priorities
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Experience working in multidisciplinary teams
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Knowledge of ethical research practice and GDPR compliance
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Ability to form effective working relationships with colleagues, partners and stakeholders
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Experience of qualitative research with young people
Desirable
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PhD (completed or near submission) in a relevant field
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Experience in adolescent health, youth development, primary care or CAMHS
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Familiarity with NHS datasets and publicly available health and mapping data
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Understanding of SNOMED, Read Codes or clinical phenotyping systems
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Experience with ethical approval and information governance processes
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Strong quantitative or analytical skills using R, Python or STATA
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Experience of co design with young people
What We Offer
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The chance to be part of a pioneering programme improving adolescent health
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A supportive, collaborative and values led culture
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Opportunities for publication, innovation and professional development
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Hybrid working and flexibility
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Autonomy to contribute creatively to a growing organisation
Benefits
(Herne Hill Group Practice employment terms)
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Company pension
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Cycle to Work scheme
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On site parking
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Referral programme
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Sick pay
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Generous annual leave
Job Details
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Job type: Full time or part time
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Hours: Up to 37.5 per week
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Salary: £34,960.82 – £40,000 per year
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Location: Hybrid remote, London SW2 3UP, with travel across the four SLaM boroughs
Scaling the Well Centre model nationally so young people can access integrated, youth friendly health and wellbeing support.



The client requests no contact from agencies or media sales.
Summary
- The role requires the ability to work flexibly, including evenings and up to five Saturdays a year.
- A Basic DBC check is required for this role.
- Educated to A-Level standard or equivalent.
- An interest and passion for welcoming visitors, excelling at engaging with stakeholders and event attendees.
- Excellent communication skills, both verbal and written.
- An excellent grounding in event co-ordination and diary management.
- Ability to think creatively and work collaboratively.
- A salary of £34,801, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



An exciting opportunity to join the Dignity in Dying team and help lead a national campaign for assisted dying law reform.
About Us:
Dignity in Dying is the UK’s leading campaign for assisted dying law reform. We fight for a compassionate assisted dying law for terminally ill, mentally competent adults. We are a national campaign and membership organisation campaigning for change across the UK.
Compassion in Dying is a national charity working to amplify people’s voices, shift attitudes and drive changes to the healthcare system so people’s end-of-life decisions are heard, understood and respected when it matters most. We support people to start honest conversations about death and dying, and record and revisit their wishes whenever they want to.
The Role:
We are seeking an exceptional, creative fundraising leader who can bring their knowledge and skills to build on a successful fundraising programme to deliver long-term transformation for a truly unique cause and organisation.
As we move closer towards assisted dying law change across the UK, this role presents an exciting opportunity to be part of a high-profile campaign and sister charity. It is critical for us to develop our Individual Giving, Membership, In Memory and Legacy programmes, ensuring they are audience-led and can deliver the income growth that our future organizations will need.
This role is integral to achieving our aims – leading the strategic development and management of all our individual giving income streams.
To succeed in this role, you will understand the power of data and insight to help us improve our understanding of our audiences, develop new products - and increase income from individual giving and legacies. You will work collaboratively with senior leaders across the organisation on strategic cross-organisational projects, at the same time helping to build a culture that recognises and reflects the importance of fundraising for long-term and sustainable income. You’ll also inspire and lead a busy, fast-paced cross-organisational team (finance, operations and database, digital and social media) to meet targets; and set, monitor and report on team budgets.
This role offers an opportunity for a highly experienced and ambitious fundraising leader to join a supportive team, within a purpose-driven and focused organisation. As we reach a pivotal point in our campaign, we're looking for someone who brings innovative thinking and can adapt confidently to a fast-evolving environment.
Key Responsibilities:
- Lead the strategic direction of the Individual Giving and Legacy programme in line with the wider organisational strategy and continually monitor results and insights to assess performance against targets, proactively managing risks and providing accurate reporting
- Embed innovation and technology into strategic planning, adopting forward-thinking tools and approaches.
- Lead on budgeting for Individual Giving and Legacies, setting budgets, mapping out activity, reforecasting quarterly and reporting monthly on income and expenditure.
- Plan and deliver individual giving and legacy campaigns end-to-end, working with colleagues on content creation, marketing, supporter journeys, stewardship and thanking.
- Work closely with the Development Lead to build a robust mid-value programme to increase supporter life time value, and support prospecting of major donors.
- Work closely with the Director of Fundraising and campaigns, digital and media colleagues on cross-organisational projects to increase net income, supporter reach and team efficiencies.
- Build and nurture your external network and strategic external partnerships that actively shape planning and decision-making for your specialism and the wider organisation.
- Ensure all Individual Giving and Legacy campaigns, appeals and products are fully compliant and be a proactive leader in understanding and applying all fundraising compliance requirements including data compliance, the fundraising code of practice etc
Person Specification
Experience
- Proven success as a leader in individual giving and legacy fundraising, responsible for building and delivering fundraising strategies resulting in income growth
- Strong knowledge of a range of Individual Giving fundraising techniques, including acquisition and retention in digital, direct mail, in memory, legacy
- Experience of using data and insight to innovate new products and build stewardship journeys designed to maximise audience engagement
- Experience of building and sustaining successful relationships with internal and external stakeholders
- Proven track record of building a successful and high achieving team
Skills and abilities
- Highly skilled at understanding and analysing complex data and utilising internal and external insights to make changes and improvements to strategy and programmes
- Proven ability of building and managing complex budgets and regular reporting of income and expenditure
- Proven ability of developing over-arching plans for multi-channel (especially digital) marketing campaigns and supporter journeys
- Ability to successfully collaborate with data teams to make strategic decisions and evaluate work
- Competent user of databases and analysis software
Personal Qualities & Attributes
- Proactive and able to prioritise and manage a cross-team’s workload
- Enjoy working in a fast-paced environment with a test and learn attitude
- A confident communicator, both written and verbally
- Be committed to learning and developing your own skills to grow both themselves and the organisations capabilities.
Values:
- Commitment to Dignity in Dying’s vision and mission and organisational behaviours.
- Commitment to Compassion in Dying’s vision and mission and organisational behaviours.
Organisational Behaviours:
Leading by example
You lead by example through your behaviours and motivate others through your professional approach to work.
Trust and respect others
You are aware of your impact on others and treat other people with kindness and respect. You value diversity and listen carefully to understand the views of others.
Proactive and supportive team member
You work with others to reach a common goal by sharing information and supporting colleagues.
Strive to be the best
With a positive attitude, you work to a high standard to meet personal and organisational expectations.
Responsibility and initiative
You take ownership of your work and take responsibility for your actions and decisions. You use your initiative and take pride in what you do.
We are the leading UK movement for end-of-life choice. We campaign for a safe and compassionate law for terminally ill, mentally competent adults.
The client requests no contact from agencies or media sales.
ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.
Position
The Head of Fundraising is responsible for leading our fundraising strategy and delivery. This role is key to securing resources that enable us to drive system change in the financial sector.
A typical week will see you:
- Leading fundraising across ShareAction, ensuring conversations are being had by the right colleagues, with the right funders, at the right times.
- Guiding prospecting and leading the creation of compelling funding bids for multi-year, high-value projects.
- Delivering exceptional donor relationship management, including timely reports and strategic engagement.
- Overseeing the growth of our major donors programme, building a committed donor base of Ultra High and High Net Worth individuals.
- Supporting and developing a high-performing fundraising team.
You’ll regularly engage with senior leaders, trustees and external stakeholders, forming strong relationships and using your expertise to secure funding that drives impact across our campaigns and projects.
What you’ll bring to the team
We want to hear from you if you:
- Have experience devising and delivering fundraising strategies across multiple geographies (UK, EU, US) from trusts and foundations.
- Can develop powerful cases for support and significant bid/application-writing experience for multi-year, six- and seven-figure projects and programmes.
- Are skilled at managing donor relationships and supporting a high-performing fundraising team.
- Possess strong communication skills and thrive under pressure.
- Understand charity law and best practice in fundraising.
Desirable:
- Knowledge of statutory fundraising in the UK/EU and US philanthropy.
- Experience fundraising for systems-change charities.
- Familiarity with capital markets or legacy fundraising.
We have a formal hybrid working policy in place. As this role involves meetings with London-based stakeholders, you’ll need to attend the office or meetings on average six times a month or more.
If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!
What we will do for you
We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.
Currently, we are pleased to offer:
- A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
- Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
- Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
- The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
- A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
- Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
- 8% non-contributory pension invested with NEST and their green funds.
- A health care plan with Bupa.
- An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
- Death in service cover of 3x salary.
- 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
- Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
- Enhanced sick pay starting at 5 weeks’ full pay from day 1.
- Season ticket loan and cycle-to-work scheme.
ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!
For further information and to apply, please visit our website via the Apply button.
Closing date: 9.00 am on Monday, 19th January 2026.
First interviews: On the mornings of Wednesday, 28th and Thursday, 29th January 2026 (online).
Second interviews: On the morning of Wednesday, 4th February 2026 (in person at our London office).
To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.
Job Title: Registered Area Manager
Salary: £60,780 per annum + £750 Homeworking Allowance per annum + £1,500 Out of Hours Allowance per annum
Hours: 35 Hours per week
Contract: Permanent Role
Location: Homebased with travel required around East Midlands regions (Derbyshire, Cambridgeshire, Northamptonshire, Nottinghamshire & Peterborough)
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results, and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
The East Midlands service has been rated as ‘Outstanding’ by Ofsted and the successful candidate will need to continue to prioritise trauma informed and therapeutic methodologies and actively support/encourage diversity and inclusion within all aspects of the role alongside contributing to the provision of services for to our families across the East Midlands region.
This role will report directly to the Operational Director of Children's Services and is non-case holding role, however, there may be the need to occasionally cover casework due to staff sickness or leave.
In this role you will be responsible for the smooth running of a staff team of Deputy Area Managers, Social Workers, Family Finders, Recruitment Managers & Officers, Consultants, Panel Members, Administration Team and Children’s and Young People's Resource Workers.
The main role requirements for the Registered Area Manager role includes:
- A Level 5 Management Qualification (or a willingness to enrol on such a course within 6 months of appointment and to complete within 3 years)
- A minimum of 3 - 5 years post qualifying experience in fostering or in other childcare settings
- A proven track record in working with and on behalf of children, respecting and maintaining their individuality and promoting their positive development
- Experience of managing a diverse and experienced team, ideally remotely
- Experience of group work and/or delivery of training
- Up to date knowledge of relevant legislation including the Fostering National Minimum Standards and Fostering regulations
- Ability to prioritise, plan and self-organise efficiently
- Excellent communication skills and ability to use IT effectively, including participating in virtual meetings and webinars.
- Ensuring regulatory compliance including service monitoring
- Responsible for the safeguarding of children and young people
- Taking part in the out-of-hours rota.
- Delivery of the Service Operational Plan which will include the management of budget and contracts
- Being a Panel Advisor
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT apply now.
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Progression to salary target rate upon completion of 18 months service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Monday, 5th January 2026
Interviews: Friday, 16th January 2026 via Teams
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
We are proud to be supporting the leading independent grant making foundation in the west Midlands and Warwickshire, in their search for a Chief Operating Officer.
They nurture philanthropy, connecting people who care with incredible causes that matter. They help unlock the resources to tackle local issues, and support people and communities to thrive across the region.
They are recruiting for a new position, a Chief Operating Officer, to support the CEO, having overall accountability for the organisation’s operations. The COO will play a pivotal role in implementing their strategy, aimed at improving operational efficiency and diversifying income streams.
Chief Operating Officer
£60,000-£65,000 + benefits
Hybrid working, 2 days in the office in Coventry
The COO will ensure that ways of working are as effective as possible, enabling the team to meet their ambitions and modernise their internal operations and governance, freeing up capacity for the CEO to build strong relationships with donors and partners working with communities.
Key responsibilities include:
- Play a central role as a member of the executive team in the overall leadership, strategic direction and governance of the Foundation.
- Work with the whole team to implement the organisational strategy and business plan.
- Lead on the development of the grant making strategy, ensuring processes are efficient, compliant and deliver an outstanding experience for applicants and donors.
- Oversee the day-to-day operational management of the Foundation, ensuring systems, policies and processes are appropriate and effective.
- Oversee fundholder relationships, demonstrating value and impact whilst overseeing performance against programme delivery commitments.
- Oversee research, insight and impact inputs and ensure effective horizon scanning for emerging trends and technologies.
- Oversee HR and marketing strategies to strengthen the culture and visibility.
As COO, you will have a strong commitment to the mission and values of the foundation, with a passion for making a difference to the lives of people in the West Midlands and Warwickshire. You will need Senior management experience within a nonprofit, charitable or comparable grant-making organisation, evidenced by successful strategic planning and execution.
How to Apply
To apply for the role, please upload your CV together with a supporting statement (of no more than 1000 words) onto the Prospectus website via the link below.
Please ensure that you have included a telephone number, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.
If you wish to apply using an alternative format, please contact Prospectus.
If you would like to have an informal conversation about the role, please contact our retained partners.
At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire.
Recruitment Timetable
Deadline for applications: Sunday 8th Feb (midnight)
Interviews with Prospectus: 24th Feb – 2nd March
First stage interviews with the foundation: 17th and 19th March
Second stage with the foundation: 24th March
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sightsavers is looking for an experienced Projects and Events professional to support an exciting and high-profile event taking place in Q2 2026.
Salary: £27,526 - £32,384 pro rata
Location: UK remote - with occasional travel to Haywards Heath and London
Contract: Fixed Term Contract finishing June 2026
Hours: Part Time (14 hours+, ideally 21 hours) or Full Time (35 hours) with some flexibility around hours worked.
Responsibilities
About the role
We are looking for a confident and organised Projects and Events Executive to plan, support and help to deliver a high-profile event taking place in Quarter 2 of 2026. This is the first time Sightsavers have taken part in this event, which presents excellent fundraising and publicity opportunities; you will utilise your experience of managing and delivering high profile projects or events to ensure the event is a huge success, providing a distinctive and impactful platform for Sightsavers to promote our work.
Whilst the details of the event are currently confidential, we are able to discuss at interview stage, with communications made public in early 2026.
About you
As the Projects and Events Executive, you will be highly organised with excellent communication skills, including experience of diplomatic and professional liaison with external stakeholders. You will utilise your exceptional time, budget and project management skills in all logistical aspects of the planning and delivery of the event, including volunteer management, accessibility requirements and meeting deliverables and deadlines. A commitment to equality, excellent writing skills and an understanding of accessibility requirements will underpin your work.
Hours
The Projects and Events Executive role can initially be worked in a part time capacity although it will need to increase to full time in the month leading up to the event; flexibility is required in the lead up to and during the event to work occasional unsociable hours and travel within the UK.
Skills and Experience
Essential:
· Proven experience of managing and delivering high profile events or projects
· Demonstrable experience in a role that demanded exceptional organisational skills and communication skills
· Experience of managing volunteers and / or teams
· Experience of liaising effectively with external stakeholders and donors
· Demonstrable experience of effective time and budget management in a busy role with conflicting deadlines
· Must be able to travel to London during week of event (mid 2026). Details of event currently confidential but can be discussed in interview
· Flexibility; able to work some unsociable hours in the lead-up to and during the event, and to travel within the UK
· Excellent writing skills
· An understanding of and commitment to equality of opportunity for disabled people
Desirable:
· Experience of managing large-scale / high-profile events for charity / non-profit organisation
· A commitment to, and good understanding of accessibility requirements and adjustments; including accessible staff documents and materials, event accessibility and any requirtements for staff and volunteers
· Understanding of the process of, and experience of assisting with the production of event materials
· Experience dealing with accessibility requirements
· Experience of creating accessible promotional and briefing materials
· Experience of promoting events on social media channels
This is a varied role, please read the full job description for further details.
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
Next steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
We anticipate that remote interviews will take place in late January 2026 and the evaluation process will include a written task and an interview.
Closing date: Sunday 4 January 2026
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
The client requests no contact from agencies or media sales.
Summary
- Diary and meeting planning and management
- Manage correspondence correspondence including triaging of emails and letters and drafting responses or responding appropriately on behalf of the Bishop.
- Oversight and support of clergy HR processes including
- Office Management
- Finance
- Flexibility to work at the Bishop's Office when required.
- Occasional hybrid working will be considered.
- 35 hours per week hours exclusive of an hour unpaid lunch break, to be taken at a time agreed with the Bishop, but some flexibility will be required from time to time.
- Based onsite at Flourish House, Cathedral Park, Wells, Somerset BA5 1FD
The closing date for applications is 11:59pm on Friday 8nd January 2026.
Interviews will take place on Friday 16th January 2025 at The Bishop's Office, The Bishop's Palace, Wells, BA5 2PD.
- A salary of £30,307 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service.
Main duties and responsibilities:
· Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers
· Maintain and improve our performance at the top of the charity retail sector nationally
· Hold oversight of leases and ensure effective lease management
· Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity
· Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims
· Project manage the process of new shop openings as required
· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance
· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture
· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
· Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity
· Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM
· Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge
· Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the ‘owned brand’ and social impact
· Accountable for ensuring a programme of community engagement and events where our shops are community hubs
· Leading projects including lead responsibilities in the set up and opening of new shops
· Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance
· Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates
· Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required
· Embeds equality, diversity and inclusion across trading processes and practices
· Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity.
Key Accountabilities, Responsibilities & Tasks
Departmental & Role Specifics
· Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector.
· The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation
· As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners
· Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually
· Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture
· Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers
· Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation
· Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships
· Hold oversight of leases and ensure effective lease management
· Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance
· Project manage the process of new shop openings as required
· Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.