Victims of crime advocacy service manager jobs
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Domestic Abuse Caseworker
We are seeking a dedicated and compassionate Caseworker to join the Domestic Abuse team based at the office in Portsmouth with regular travel required throughout the region.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Position: 6515 Caseworker - Domestic Abuse
Location: Hampshire (with regular travel required throughout the region)
Hours: Full time 37.5 hours per week. Monday to Friday shifts between 9am-7pm (usually 2 x late shifts per week) & 1 in 4 Saturdays 8am-4pm with a day off in lieu.
Contract: Permanent
Salary: £26,830.20 per annum
Closing Date: 04/02/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining the services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
- Manage a caseload of self-referred and referred service users, providing information and advocacy to help them navigate the criminal justice process.
- Conduct risk and needs assessments, ensuring each victim receives tailored support and information.
- Identify barriers to accessing services and work with partners to provide ongoing support.
- Keep accurate and confidential case records on a bespoke case management system.
- Make calls to offer support to victims of domestic abuse, delivering immediate support.
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support.
- Liaise and actively engage with other local providers to share information on the VS service offer.
- Work as part of a team with staff and the volunteer team to provide a seamless service to clients.
About You
You will have an understanding of the impact of crime on victims and experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk and needs assessments would be beneficial.
You will need:
- Strong written and verbal communication skills.
- Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
- Good organisational and time management skills, able to manage competing needs and priorities.
- To work effectively both as part of a team and independently
- To develop and maintain partnerships with internal and external organisations.
- The ability to maintain professional boundaries and confidentiality.
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Benefits
The competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Case Worker, Victim Support Case Worker, Criminal Case Worker, Criminal Justice Case Worker, Family Support, Family Liaison, Criminal Liaison, Community Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker, Abuse Case Worker, IDVA. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
Thank you!
About the Job
Sophie Hayes Foundation (SHF) is a small but mighty charity, empowering women survivors of modern slavery and exploitation. It is an important time at SHF. Our new strategy ‘Sustainable Freedom from Modern Slavery’ launched in 2024 and this role is essential for the delivery of the strategy and ensuring that survivors of modern slavery, human trafficking, and exploitation have access to the support and opportunities they need to achieve their aspirations, independence and a positive future. With soaring numbers of referral to the NRM and thousands more victims living in fear of a hostile environment, this has never been more important than now.
At the heart of Sophie Hayes Foundation’s work will be the support to and empowerment of survivors of modern slavery and human trafficking and this role is critical to survivors’ journeys to sustainable freedom. We are increasingly aware of the precarity faced by survivors, especially during transitions moving on from support and at points of decision making from the NRM or Home Office.
Alongside a small, friendly and dedicated team, you will build pathways of support for a range of participants who are supported by SHF through connecting them to other community organisations. Your role will include assisting them to access safe accommodation, community support, mental health support and access to finances.
You will champion the voices of survivors through the work of the organisation, working with colleagues in CREW, our survivor network, to provide continued support to survivors’ long term.
About the Role
- Conducting initial welcome calls to participants to assess their needs and desired pathway into SHF
- Host Monthly 121 Check-ins with participants who don’t have support workers and during those sessions signpost to long-term support to widen their community support. Writing support letters when needed
- Actively engage with local, regional, and national partners and anti-slavery networks to build and maintain partnerships for survivor referral pathways to other organisations
- Work alongside the CREW Co-ordinator to run events which foster connection within our CREW network, such as a monthly coffee morning
- Support in the facilitation of in-person sessions whether CREW or part of the Programme delivery.
- Support in the facilitation of Programmes and CREW events
- Ensure highest levels of Safeguarding, compiling safety plans for participants and carrying out risk assessments where necessary.
- Accurate data input to and management of internal monitoring and finance systems, working closely with the Head of Programmes to analyse trends and contribute to reporting.
- Contribute to centring survivor perspectives in the work of Sophie Hayes Foundation by sharing and channelling learning from programme delivery to colleagues.
- Other duties which may arise under the implementation of the new strategy, as directed by the Head of Employability Programme.
About You
This role would suit someone who is passionate about supporting others and empowering them to take the next steps in their journey.
You may have prior experience as a teacher, caseworker or charity coordinator.
We are looking for a team member who is organised, efficient, reliable, empathetic and ready to get stuck in helping across our range of survivor services.
We welcome applications from individuals with a range of skills and experience drawn from their professional and personal lives, including those who may have lived experience of modern slavery, human trafficking and exploitation.
The client requests no contact from agencies or media sales.
Thank you!
About Us
We Are Survivors, are a survivor focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual abuse, rape and sexual exploitation across Greater Manchester providing access to quality assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.
Our vision is to have “A society where NO male survivor is left behind”
About the Role
We Are Survivors are currently looking for individuals that have the passion, drive and determination to help us deliver our OUT Spoken Talking Therapy Services in HMP Garth and HMP Wymott.
We Are Survivors provide survivor-focused therapeutic and advocacy support to male (including Trans and Non-binary) victims/survivors, and their loved ones, of sexual harms. We have developed a three-tiered approach to services and underpin everything we do with a ‘trauma and recovery’ framework pioneered by Dr Judith Herman.
We are currently commissioned to deliver trauma-informed therapy services in 15 prisons across the Northwest of England and we require postings in our prisons across Merseyside, Lancaster and Cheshire. Please note we have no vacancies in our Greater Manchester prisons.
About You
You will be a qualified counsellor / psychotherapist who holds at least a Diploma in Counselling / Psychotherapy or equivalent and be registered with BACP or equivalent (preferably an accredited member). You will understand issues relating to trauma, be able to work as part of a team and feel confident working in a prison setting. You will hold a full driving licence, have access to a vehicle and be within a reasonable commute to estates.
Why Join Us?
· a competitive salary.
· annual leave package with incremental rises plus bank holidays.
· company sick pay.
· Birthday annual leave.
· monthly clinical supervision.
· pension contribution.
· and a range of discount and benefit programmes.
How to Apply
Apply by sending your CV and a short supporting statement .
Interviews are expected to take place on 30 January 2026.
By applying for the any of the above roles, you confirm that you have read and agree to our Privacy Notice (see supporting documents)
Equal Opportunities
We are proud to be an equal opportunities employer. We actively encourage applications from people with lived experience, people from underrepresented backgrounds, and those who identify as LGBTQ+, disabled, or from Black, Asian or minoritised communities.
** Please Note, all Job Descriptions are currently pending review **
Apply by sending your CV and a short supporting statement (max 2 page).
In your supporting statement we want you to answer these two questions:
How can your experience support male survivors thrive?
How you meet the role profile, ensure you answer ALL elements in your CV or supporting statement?
The client requests no contact from agencies or media sales.
Thank you!
A unique opportunity to join the team at Basis Yorkshire as a Navigation and Support Worker for women who sex work and who are sexually exploited who are vulnerably housed.
You will provide appropriate emotional and practical 1-to-1 support to women involved in sex work and those who are sexually exploited, who often experience stigma and face barriers to accessing services. You will be enabling people to access support and navigate services, particularly hose directly related to housing directly and indirectly. You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs.
Registered Charity
21 - 50
Basis works with women and nonbinary people who work in the sex industry and women and young people who are sexually exploited
The client requests no contact from agencies or media sales.
Thank you!
Overview
Resilience Duty Worker (Young People)
Change Grow Live – Hertfordshire
Do you believe in the potential of young people—and in your ability to help unlock it?
At Change Grow Live, we see possibility in every person. Guided by our values — Be Open, Be Compassionate and Be Bold — we work alongside young people and their families to create safer, healthier futures. Our approach is grounded in evidence, shaped by compassion and rooted in the communities we serve.
As part of our 2030 Strategy, we are strengthening early intervention, safeguarding and whole-family responses so that young people can access the right support at the right time. This role is central to that ambition.
About the Role
We are seeking a Resilience Duty Worker to join our Integrated Whole Family Recovery Service across Hertfordshire. Working within a multidisciplinary team, you will support young people affected by substance use and associated safeguarding risks—helping to reduce harm, build resilience and improve outcomes.
This is a varied, frontline role requiring strong engagement skills, sound judgement and a clear understanding of safeguarding practice. You will work flexibly across the county, responding to need and ensuring timely access to appropriate pathways.
Key Responsibilities
You will:
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Act as a key point of entry into the service, processing referrals and completing initial triage assessments.
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Identify, respond to and escalate safeguarding concerns in line with statutory guidance and best practice.
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Reduce drug- and alcohol-related harm for young people and the wider community through evidence-based interventions.
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Hold a small caseload, delivering brief interventions focused on substance use and risk reduction.
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Manage and monitor waiting lists, maintaining contact with young people awaiting allocation to a keyworker.
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Advocate for access to partner services and coordinate support across agencies.
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Support positive, holistic outcomes for young people’s health and wellbeing—reducing risk and increasing resilience.
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Monitor referrals, identify appropriate treatment pathways and ensure timely progression through services.
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Work peripatetically across Hertfordshire to meet the needs of young people and families.
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Build strong partnerships with families, professionals and community services.
Where: This role will be based across Hertfordshire County (Full UK driving licence and access to a car will be essential)
Full Time Hours: 37.5 per week
*Salary: £27,861.26 - £32,002.35
Allowance: Outer Fringe £683.99
*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Responsibilities
Working in Hertfordshire
Across Hertfordshire, Change Grow Live works in partnership with children’s services, education, health and community organisations to deliver integrated, safeguarding-led support. Our services are designed to reflect local need, remove barriers to access and ensure young people receive timely, effective interventions. In this role, you will contribute directly to a coordinated, whole-family approach that is built on evidence and compassion and rooted in local communities.
About You
You will bring:
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Experience of working with young people and a strong understanding of the challenges they face.
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Knowledge of safeguarding practice for children and young people, including the Fraser Competence framework.
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A sound understanding of drug and alcohol issues and experience in a related field.
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Familiarity with evidence-based approaches to young people’s substance misuse treatment and best practice guidance.
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Excellent communication skills, both verbal and written, with strong IT capability.
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The ability to maintain accurate records and meet reporting deadlines.
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The ability to work flexibly and collaboratively within a multidisciplinary team.
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A full UK driving licence and access to a car (essential).
We Thrive at Change Grow Live By:
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Recruiting for success and recognising the contribution of our people.
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Creating safe, healthy, agile and flexible environments where people can do their best work.
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Learning, developing and growing together, building confidence and capability.
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Fostering belonging, inclusion and openness, where every voice counts.
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Delivering world-class learning and organisational development, aligned to our values and strategy.
What We Offer
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25 days annual leave plus bank holidays (rising by one day per year of service, capped at 30 days)
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A paid weekly Wellness Hour, access to our Wellness Hub and Employee Assistance Programme
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Contributory pension scheme
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A wide range of benefits, including discounts for shopping, cinema and holidays
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A friendly, supportive team environment
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Training, career development and progression opportunities
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Refer-a-Friend scheme
Apply Now
Please ensure your application and supporting statement clearly demonstrate how your experience aligns with the requirements outlined in the job description.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. Unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close this vacancy early if we receive a high volume of applications, so early application is encouraged.
Salary Range (pro rata if part time)
CGL points 23 to 28 (£27,861.26 - £32,002.35)
ILW / OLW /Fringe
Outer Fringe (£694.25)
Interview Date
26/1/2026
Closing Date
15/1/2026
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Registered Charity
501 - 1000
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
Thank you!
Job Title: Refuge Worker
Location: Warwickshire
Salary: £15,859.03 per annum
Contract type: Part Time, Permanent
Hours: 23 hours per week
This is an exciting opportunity to join Refuge as a domestic abuse refuge worker, providing high quality practical and emotional support to survivors of domestic abuse and their children living in our refuge accommodation in Warwickshire.
The post holder will work closely with survivors from the point of crisis and admission to the refuge, through to move on from the emergency accommodation. This involves providing a personalised, holistic support and safety plan, enabling survivors to access housing, welfare, benefits and legal advice.
You will also work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.
A key requirement is to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 12 January 2026
Interview Date: 20 January 2026
The client requests no contact from agencies or media sales.
Thank you!
An exciting opportunity to join the team at Basis Yorkshire as a Child Sexual Abuse and Exploitation Specialist with a special focus on supporting young people from the LGBTQP+ community . You will be providing bespoke trauma informed 1-1 work with young people aged 10+ who are at risk of or experiencing sexual exploitation.
The Young People’s team work across Leeds, Bradford and Wakefield providing specialist support to young people experiencing CSE. The team work to Basis’ organisational values, taking a harm reduction approach to enable and empower young people to make positive choices, whilst working to reduce risk. The team have an established reputation for providing high quality, effective safety advice, information and support, enabling young people to navigate exploitative and abusive relationships. Services are provided within the community, at venues as young people determine.
Registered Charity
21 - 50
Basis works with women and nonbinary people who work in the sex industry and women and young people who are sexually exploited
The client requests no contact from agencies or media sales.