Manager volunteer roles in Merton

WE NEED STRUCTURE. WE NEED PRECISION. WE NEED YOU.

Right now, in Tower Hamlets and across East London, adults are being left behind.

They feel stuck. Overlooked. Disconnected from opportunity.

But it doesn’t have to stay that way.

At Unlock YOUR Potential, we’re building something powerful — a brand new social mobility charity dedicated to helping NEET adults (18+) rebuild confidence, gain clarity, and reconnect with their ambitions through our 12-week Career Coaching Programme, 1-to-1 support, Corporate Mentoring Programme, and Personal Development and Wellbeing Programme.

• Demand is rising fast.
• The need is urgent.
• And to meet it, we need strong foundations — clear systems, effective governance, and seamless organisation behind everything we do.

That’s where YOU come in.

We’re looking for a highly organised and committed Company Secretary & Admin/Office Manager to help keep our charity running smoothly, professionally, and compliantly as we grow.

This is a unique opportunity to play a central role in building the backbone of a new organisation — ensuring everything behind the scenes is structured, efficient, and ready to support real impact.

In this role, you will:

• Lead on governance, compliance, and company secretarial responsibilities

• Organise and manage key administrative and operational processes

• Support trustees and leadership with meeting coordination, documentation, and reporting

• Help establish efficient systems, policies, and procedures from the ground up

• Keep the organisation running smoothly so our frontline work can thrive

This isn’t just an admin role.

• This is your chance to create the structure that makes everything possible.
• To bring clarity, stability, and professionalism to a growing charity.
• To play a vital role in enabling life-changing work across East London.

If you’re detail-driven, dependable, and passionate about supporting meaningful change — we want to hear from you.

• Help us build strong foundations.
• Help us grow with purpose.
• Help us unlock potential — together.

CAN YOU HELP?

Volunteer Operations Manager Needed at Urban Youth

Urban Youth is dedicated to empowering young people with the confidence, skills, and opportunities they need to thrive.

To keep our organisation running smoothly behind the scenes, we’re looking for a Volunteer Operations Manager who can give a few hours each week to support our day‑to‑day operations.

What We Need

We’re seeking someone who can help us strengthen and streamline our internal processes by supporting:

• Day‑to‑day operational coordination

• Volunteer and staff support, ensuring everyone has what they need

• Basic admin and organisational tasks

• Improving systems and processes to help Urban Youth run more efficiently

• General oversight of operations, helping things run smoothly week to week

Why This Role Matters

A well‑run organisation means we can focus more time and energy on supporting young people. Your contribution will help Urban Youth:

• Stay organised and efficient

• Improve communication across the team

• Ensure volunteers and staff feel supported

• Build a strong operational foundation as we grow

Just a few hours of your time each week can make a huge difference to our impact.

What You’ll Bring

• Strong organisational and administrative skills

• Confidence managing tasks and supporting others

• A proactive, problem‑solving mindset

• A passion for youth empowerment and community work

What You’ll Get

• A meaningful leadership‑style role within a growing youth charity

• Experience in operations management and charity administration

• Flexible volunteering that fits around your schedule

• The satisfaction of helping Urban Youth run smoothly so young people can thrive

Interested?

If you’d like to use your organisational skills to support a mission that matters, we’d love to hear from you.

Join Urban Youth and help us build strong foundations for the future.

Volunteer HR & Volunteering Manager – Build the Heartbeat of REMIX

REMIX is a start‑up, youth‑led social mobility charity transforming young lives across London. Based in Shoreditch, we empower young people from disadvantaged backgrounds to unlock their potential, build confidence and develop essential life skills through nurturing mentorship, inspiring role models and transformative opportunities.

Now we’re looking for a Volunteer HR & Volunteering Manager — someone passionate, organised and people‑focused — to help us build something truly special: a volunteering programme that feels energising, supportive, inclusive and full of team spirit.

If you love creating structure, shaping culture and bringing brilliant people together, this role is your chance to make a huge impact.

What You’ll Lead

As our Volunteer HR & Volunteering Manager, you’ll take the lead on designing, building and delivering REMIX’s entire volunteering ecosystem, including:

• Setting up our volunteering programme from the ground up

• Designing systems, processes and frameworks that are smooth, clear and youth‑centred

• Creating a positive, team‑spirited volunteer culture where people feel valued, supported and excited to contribute

• Leading the recruitment of volunteers across all REMIX roles

• Designing and delivering onboarding experiences that feel warm, inspiring and professional

• Supporting volunteer wellbeing, development and engagement

• Helping shape policies, safeguarding processes and best practice

• Championing diversity, inclusion and youth‑led values in everything we do

Your work will ensure every volunteer feels part of something meaningful — and that REMIX has the strong, supportive foundation it needs to grow.

Why You’ll Love Volunteering With REMIX

• You’ll play a pivotal role in building a brand‑new volunteering programme from scratch

• You’ll shape the culture, systems and experience of a youth‑led start‑up charity

• You’ll collaborate with a passionate, creative team who value people and fresh ideas

• You’ll gain hands‑on experience in HR, volunteer management and organisational development

• You’ll make a direct, lasting impact on the lives of young people across London

This is a brilliant opportunity for someone who loves people, structure, culture‑building and meaningful work.

Who We’re Looking For

You don’t need to be an HR expert — just someone who cares deeply about people and wants to help build something powerful. If you:

• Are organised, proactive and great with people

• Love creating systems that make life easier for everyone

• Enjoy building positive, inclusive team cultures

• Have an interest in HR, volunteering, youth work or community development

• Want to use your skills to empower young people from disadvantaged backgrounds

…then you’ll thrive at REMIX.

Ready to Build Something Extraordinary?

If you’re excited by the idea of shaping a vibrant, supportive volunteering programme and helping REMIX grow into a powerhouse for youth opportunity, we’d love to hear from you. Bring your passion, your ideas and your people‑first mindset — and let’s build something unforgettable together.

REMIX

A great opportunity to play a role at an exciting stage of LRC’s growth!In 2025, the charity set-up a CRM system - after initial configuration, we now need a volunteer to help operationalise and is used optimally to achieve LRC’s goals.

In 2025, the charity set-up a CRM system using CiviPlus, a CRM system specific to the not-for-profit sector. We already have a technical volunteer who has helped with initial system configuration and can provide ongoing technical support.

The Lyme Resource Centre (LRC) is a charity with a mission to minimise risk of Lyme disease whilst enjoying the outdoors, by educating the public and healthcare professionals about ticks and Lyme disease. 

The charity has grown significantly over the past couple of years, and is now looking for volunteers to help with its next phase of evolution. 

Children of Voices is a hugely respected charitable organisation helping to improve the lives of young people and their families through genuine care, love, and support.  

We are currently seeking a volunteer PR & Marketing Manager. This role is ideal for an individual with previous experience in a PR/Marketing role looking to work within the charity sector. 

Responsibilities typically include: 

Writing and editing social media content, press releases, CWV guidelines, leaflets, speeches, newsletters and website content 

Utilising social media to maintain and manage the CWV image 

Representing CWV at events/presentations/meetings 

Owning and managing communications related to CWV’s online and offline presence 

Developing good working relationships with the media

overseeing and approving all social media content produced by social media team 

Admin Manager/Lead – VOLUNTEER ROLE

Remote | Approx. 4 hours per week | MINDSET Charity (UK)

Transforming men’s mental wellbeing through action, challenge, and real‑world connection

MINDSET is building a new kind of men’s mental wellbeing and personal growth movement in the UK — one that speaks the language men actually respond to: doing, belonging, challenge, and shared purpose. We’re not clinical. We’re not corporate. We’re not another “sit in a circle and talk about your feelings” model. We create experiences that help men grow, connect, and rebuild confidence from the inside out.

And now, we’re looking for an Admin Manager/Lead to build the operational backbone that keeps this national movement running smoothly.

Why This Role Matters

Behind every programme, every challenge, and every breakthrough moment for a man in our community, there’s a huge amount of organisation happening quietly in the background.

Your work will ensure that the charity runs efficiently, that volunteers and programme leads have what they need, and that our systems support — rather than slow down — the mission. You’ll be the person who brings clarity, structure, and calm to a fast‑growing movement.

This is a founding role. You will help build the administrative systems and processes that will support men across the UK for years to come.

What You’ll Lead

As our Admin Manager/Lead, you will:

• Build simple, effective administrative systems that keep the charity running smoothly

• Manage inboxes, documents, schedules, and internal communications

• Create and maintain clear processes that support volunteers and programme leads

• Keep information organised, accessible, and up to date

• Support onboarding processes and ensure volunteers have what they need

• Work closely with leadership to streamline operations as we grow

• Help build a movement that changes the way men experience wellbeing in this country

This role is remote, flexible, and designed for someone who wants to make a real impact in just a few hours each week.

Who This Role Is Perfect For

You’ll thrive in this role if you are:

• Naturally organised and enjoy bringing order to busy environments

• Someone who loves creating simple systems that make life easier for everyone

• Reliable, detail‑focused, and comfortable managing multiple tasks

• Passionate about men’s wellbeing, personal growth, and community

• Excited by the idea of shaping a national movement from its earliest days

You do not need charity experience. You do not need formal admin qualifications. You just need heart, initiative, and a desire to help men live fuller, healthier lives.

What You’ll Be Part Of

MINDSET is creating a new narrative for men in the UK — one built on strength, connection, and growth. Your work will directly support the delivery of programmes such as:

• Our 12‑week Self‑Improvement Programme

• Our Life Coaching Programme

• Future activity‑based wellbeing programmes and challenges

You’ll be helping to build a movement that gives men the tools, confidence, and community they’ve been missing.

If you want to help build something bold, needed, and genuinely life‑changing…

We’d love to hear from you. Join us and help build the administrative foundation at the heart of MINDSET.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

We are looking to recruit a Communications Manager who can provide strong and stable operational management of the communications teams, directly supervising Senior Officers, while working with the departmental head to develop the department.

Responsibilities

• To provide effective operational management of teams within the Communications Department 

• To directly provide guidance, support and direction to Senior Officers who oversee the teams within the department

• To welcome new volunteers to the department and work alongside the departmental heads to improve team culture

• To plan the work of the department and support with strategic decision making

• To provide support as required to ensure that the communications teams are achieving their goals and making progress

Requirements

• To have at least 2 years of communications and marketing experience

• To have demonstrated leadership skills in a previous professional setting

• To have held a management level position

• To have strong IT and digital working skills

• To be competent in the use of Canva, Wix and social media

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

Admin Manager (Volunteer Role)

SUNSHINE Charity – Ending Loneliness for Londoners and Beyond

Do you believe no one should feel alone?

At SUNSHINE Charity, we’re a grassroots, volunteer‑powered start‑up building something bold, hopeful, and deeply human — a movement to end loneliness for Londoners and, one day, far beyond. We’re at the very beginning of our journey, and what we build now will shape everything that comes next.

To keep our mission moving forward — to ensure our people, projects, and services run smoothly — we need someone extraordinary.

We need you!!!

Why This Role Matters

Loneliness is silent, but its impact is loud. It affects mental health, physical wellbeing, confidence, and hope. Every day, thousands of people in our city feel invisible — and SUNSHINE exists to change that.

But none of our work can happen without strong, reliable, organised support behind the scenes.

As our Admin Manager, you will be the steady hand that keeps everything running. You will create the structure that allows our volunteers, leaders, and services to thrive.

Your organisation will help someone feel supported. Your systems will help someone find connection. Your work will help someone feel less alone.

What You’ll Lead

This is not just a role — it’s a chance to build something meaningful from the ground up.

You will:

• Develop and manage SUNSHINE’s administrative systems, ensuring everything runs smoothly and efficiently.

• Support the leadership team with scheduling, coordination, documentation, and internal communication.

• Create processes and tools that help volunteers and staff stay organised and informed.

• Oversee inboxes, enquiries, and internal workflows, ensuring nothing gets missed.

• Maintain accurate records, including volunteer information, project documentation, and organisational files.

• Help shape the operational backbone of a brand‑new charity.

• Champion clarity, organisation, and consistency, helping everyone work better together.

This is a role for someone who believes that good administration isn’t just paperwork — it’s the foundation that makes impact possible.

Who You Are

You’re someone who:

• Loves bringing order, clarity, and structure to busy environments.

• Believes deeply in kindness, connection, and purpose.

• Has experience in administration, coordination, operations, or office management.

• Thrives in start‑up environments where initiative and creativity matter.

• Wants to build something that will grow long after the first foundations are laid.

• Is motivated by purpose — by the chance to make a difference that truly matters.

Most importantly, you’re someone who wants to help people by supporting the people who support others.

Why Join SUNSHINE?

Because this is your chance to:

• Build the administrative backbone of a brand‑new charity.

• Create systems that help people connect, grow, and thrive.

• Work alongside passionate, hopeful, determined people.

• Know that your work directly helps end loneliness.

• Be part of something bigger than all of us.

Your organisation will help someone feel supported. Your clarity will help someone feel confident. Your leadership will help someone feel less alone.

We Need You — Now

We are at the beginning of our journey, and strong administration will be the lifeline that helps us grow. If you’ve ever wanted to use your skills to create real, lasting change, this is the moment.

If your heart is saying “yes,” then you have a heart of gold — and we want to hear from you.

How to Apply

Please submit your CV and a short statement about why this role speaks to you. We welcome people from all backgrounds, experiences, and walks of life.

Come help us bring SUNSHINE into the lives of those who need it most.

Together, we can end loneliness.

Together, we can bring the sunshine back.

Loneliness Awareness Campaign Manager (Volunteer Role)

SUNSHINE Charity – Ending Loneliness for Londoners and Beyond

Do you believe no one should feel alone?

At SUNSHINE Charity, we’re a grassroots, volunteer‑powered start‑up building something bold, hopeful, and deeply human — a movement to end loneliness for Londoners and, one day, far beyond. We’re at the very beginning of our journey, and what we build now will shape everything that comes next.

To spark a city‑wide conversation about loneliness — to break the stigma, raise awareness, and inspire action — we need someone extraordinary.

We need you!!!

Why This Role Matters

Loneliness is silent, but its impact is loud. It affects mental health, physical wellbeing, confidence, and hope. Yet despite its scale, loneliness often remains hidden — misunderstood, unspoken, and overlooked.

Awareness is the first step toward change.

As our Loneliness Awareness Campaign Manager, you will help bring this invisible issue into the light. You will shape the stories, messages, and campaigns that help people understand loneliness — and understand that they are not alone.

Your work will help someone feel seen. Your campaigns will help someone feel understood. Your leadership will help someone feel less alone.

What You’ll Lead

This is not just a role — it’s a chance to build something meaningful from the ground up.

You will:

• Design and lead SUNSHINE’s loneliness awareness campaigns, from concept to delivery.

• Create powerful messaging and storytelling that challenges stigma and sparks empathy.

• Develop campaign strategies across social media, community outreach, partnerships, and events.

• Collaborate with marketing, service, and volunteer teams to amplify our mission.

• Build relationships with community groups, local organisations, and media partners to expand our reach.

• Monitor engagement and impact, ensuring campaigns are meaningful, inclusive, and effective.

• Champion the voices of people with lived experience, ensuring their stories shape the narrative.

This is a role for someone who believes awareness can change hearts — and change lives.

Who You Are

You’re someone who:

• Cares deeply about people, community, and social change.

• Believes in the power of storytelling and public awareness.

• Has experience in campaigning, communications, marketing, advocacy, or community engagement.

• Thrives in start‑up environments where creativity and initiative matter.

• Wants to build something that will grow long after the first foundations are laid.

• Is motivated by purpose — by the chance to make a difference that truly matters.

Most importantly, you’re someone who wants to help people feel understood, supported, and connected.

Why Join SUNSHINE?

Because this is your chance to:

• Shape the public conversation around loneliness.

• Build campaigns that inspire empathy, action, and hope.

• Work alongside passionate, hopeful, determined people.

• Know that your work directly helps end loneliness.

• Be part of something bigger than all of us.

Your campaigns will help someone realise they’re not alone. Your voice will help someone feel understood. Your leadership will help someone feel connected again.

We Need You — Now

We are at the beginning of our journey, and awareness will be the spark that helps us grow. If you’ve ever wanted to use your skills to create real, lasting change, this is the moment.

If your heart is saying “yes,” then you have a heart of gold — and we want to hear from you.

How to Apply

Please submit your CV and a short statement about why this role speaks to you. We welcome people from all backgrounds, experiences, and walks of life.

Come help us bring SUNSHINE into the lives of those who need it most.

Together, we can end loneliness.

Together, we can bring the sunshine back.

Job Description – HR Manager

Organisation: Children With Voices

Reports to: the executive ops manager

Location: Hackney, London - Hybrid

Contract: Full-time / Part-time – specify as needed

Job Purpose

The HR Manager plays a vital role in supporting the vision and mission of Children With Voices by ensuring that all HR practices are fair, compliant, and aligned with safeguarding, equity, and community wellbeing. This role is responsible for overseeing all aspects of human resources, from recruitment and staff development to compliance and wellbeing initiatives. The HR Manager will be instrumental in creating a safe, inclusive, and supportive environment where staff, volunteers, and young people can thrive.

Key Responsibilities

1. Oversee Daily HR Operations
   • Manage HR functions to ensure efficiency, compliance, and alignment with organisational goals.
   • Champion safeguarding and equality in every aspect of HR practice.
2. Recruitment & Onboarding
   • Lead fair and inclusive recruitment, ensuring diversity, equal opportunity, and alignment with our safeguarding responsibilities.
   • Deliver onboarding that instils Children With Voices’ values, safeguarding culture, and commitment to community impact.
3. HR Policies & Compliance
   • Develop and implement HR policies and procedures in line with UK employment law, charity governance, and safeguarding legislation.
   • Ensure GDPR compliance and maintain secure, confidential records.
4. Training & Development
   • Coordinate training on safeguarding, equality, diversity, inclusion, and wellbeing.
   • Support ongoing professional and personal development for staff and volunteers.
5. Employee Relations & Wellbeing
   • Provide advice and support on employee concerns, encouraging a culture of respect, accountability, and collaboration.
   • Promote mental health and wellbeing initiatives, aligned with our duty of care.
6. Volunteer Engagement
   • Oversee volunteer recruitment, DBS checks, safeguarding induction, and ongoing engagement.
   • Support volunteers to feel valued and integrated into the charity’s mission.
7. Collaboration with Leadership
   • Work closely with the CEO and department leads to ensure HR strategies support the organisation’s mission and goals.
   • Streamline HR processes to improve efficiency and impact.
8. Conflict Resolution
   • Mediate disputes fairly, maintaining trust and confidentiality.
   • Support managers in handling sensitive matters in line with policy and safeguarding standards.
9. Records & Benefits Management
   • Maintain accurate HR records, ensuring data protection compliance.
   • Administer employee benefits and ensure fair, transparent processes.
10. Health, Safety & Safeguarding

• Ensure workplace compliance with health and safety legislation.
• Embed safeguarding responsibilities across all HR practices, ensuring no child or vulnerable adult falls through the gaps.

Person Specification

Essential Skills & Experience:

• Proven experience in an HR management role, ideally within the charity or community sector.
• Strong knowledge of UK employment law, HR compliance, and safeguarding requirements.
• Excellent interpersonal and communication skills, with the ability to build trust at all levels.
• Experience managing recruitment, onboarding, and training processes.
• Ability to mediate and resolve conflicts in a fair, professional, and sensitive manner.
• Strong organisational skills with attention to detail and confidentiality.
• Commitment to equity, diversity, inclusion, and community empowerment.

Desirable Skills & Experience:

• CIPD qualification (Level 5 or above) or equivalent HR certification.
• Experience working with volunteers, young people, or community-focused organisations.
• Knowledge of charity governance and regulatory frameworks.
• Experience in developing wellbeing or mental health initiatives.

Our Values at Children With Voices

• Safeguarding First: Every decision is made with the protection and safety of children and vulnerable people in mind.
• Equity & Inclusion: We champion fairness and diversity, ensuring no child or family is left behind.
• Collaboration: We believe in the power of working together with partners, communities, and families.
• Empowerment: We support children, families, staff, and volunteers to thrive and reach their full potential.
• Community Impact: We exist to rebuild stronger, safer communities for future generations.

Salary & Benefits - £1,520 per month

Days 1–2 days in the office, with flexibility to choose from Tuesday, Wednesday, or Thursday. The remaining hours can be worked remotely.

Working pattern: 20 hours per week

ABOUT THIS OPPORTUNITY

Children With Voices has been serving Hackney for over 25 years — and we need someone passionate about storytelling to help us share that story with the world.

As our Volunteer Social Media & Marketing Manager, you'll take the lead on our digital presence across Instagram, TikTok, LinkedIn, and Facebook — creating content that celebrates our community, raises our profile, and helps us reach the families, partners, and supporters who need to know we exist.

This is a creative, community-driven role at the heart of a nationally recognised grassroots charity.

WHAT YOU'LL BE DOING

• Develop and manage a content calendar across Instagram, TikTok, LinkedIn, and Facebook

• Create engaging posts, reels, and stories that reflect the heart of our work

• Grow our online community and engagement with families, supporters, and partners

• Monitor analytics and share simple monthly insights with the team

• Support the CEO in amplifying key campaigns, appeals, and announcements

• Ensure all content aligns with Children With Voices brand, values, and safeguarding guidelines

• Collaborate with programme staff to capture stories, photos, and milestones

WHAT YOU'LL BRING

ESSENTIAL

• Active user of at least two of: Instagram, TikTok, LinkedIn, Facebook

• Creative flair and a genuine love of community storytelling

• Good written communication and an eye for design

• Understanding of safeguarding principles when working with children and families

• Reliable, self-motivated, and able to work independently

HELPFUL BUT NOT ESSENTIAL

• Experience using Canva, Adobe tools, or similar

• Background in marketing, communications, journalism, or a related field

• Knowledge of the Hackney community or similar urban settings

• Experience working with charities or community organisations

WHAT YOU'LL GAIN

• Real-world experience managing social media for a nationally recognised charity

• A portfolio of live, impactful community content

• A reference from our CEO for your professional portfolio

• The chance to be part of something that genuinely changes lives in Hackney

• Ongoing support and guidance from our leadership team

ABOUT CHILDREN WITH VOICES

Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.

ABOUT THIS ROLE

As we grow, we need an experienced Operations Manager to help us run well behind the scenes — so everything on the frontline can keep delivering. This is a meaningful voluntary leadership role for someone with professional experience in operations, HR, or management who wants their skills to count for something real.

You will work closely with the CEO and senior team to ensure the organisation runs efficiently, compliantly, and in line with our values.

KEY RESPONSIBILITIES

Operational Oversight

• Lead and coordinate day-to-day operations to ensure efficiency and alignment with organisational goals

• Support departments to stay aligned, compliant, and focused on delivery

• Identify opportunities to streamline processes, maximise resources, and improve impact

HR Oversight

• Oversee HR policies, compliance, and staff wellbeing in line with UK employment law and safeguarding requirements

• Support recruitment and onboarding — fair, inclusive, and safeguarding-compliant

• Provide HR guidance to managers and staff; escalate to external expertise when needed

• Maintain oversight of volunteer engagement and HR record keeping

Finance Oversight

• Supervise the Finance Coordinator (10 hrs/week) and provide accountability for financial administration

• Monitor budgets, financial reports, and expenditure in line with charity governance standards

• Ensure accurate, timely reporting to the CEO and Trustees

• Liaise with accountants, auditors, and external advisors as required

Leadership & Governance

• Work alongside the CEO, Trustees, and senior team to align operations with organisational strategy

• Provide assurance of compliance with safeguarding, data protection, charity law, and employment legislation

• Model organisational values of safeguarding, equity, inclusion, and community impact

WHO WE'RE LOOKING FOR

• Experience in operations, management, or a related professional field

• Working knowledge of HR processes and UK employment law

• Financially literate — comfortable with budgets, reports, and financial summaries

• Familiar with charity governance, safeguarding, and compliance requirements

• Confident, values-led, and able to hold accountability with care

• Highly organised, reliable, and able to manage competing priorities

• Committed to equity, inclusion, and community impact

This is a voluntary senior leadership role — unpaid, but with real scope and real responsibility. We are looking for someone who brings professional-level experience and wants to use it in the service of children and families in Hackney.

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. Join us to shape a culture where lifelong learning and inclusive leadership thrive.

Role Overview

As the LEARNING & DEVELOPMENT Manager, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key ResponsibilitiesLeadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align L&D strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using KPIs such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse and disabled employees.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms,.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
•  
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
•  
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigor.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Why Join QuilomboUK?

• Purpose: Design programs that directly contribute to equitable workplaces and social justice.
• Innovation: Experiment with cutting-edge L&D tools and methodologies in a remote-first environment.
• Culture: Join a team that values curiosity, courage, and collective growth.
• Flexibility: Enjoy remote work autonomy with supportive collaboration.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Empower growth. Ignite change. #LearningForJustice #InclusiveLeadership #PeopleFirst

Job description:

We are looking for few candidates to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have few vacancies available through this programme, other options are available if your skills match our criteria.

About the Role

The HR Programme Manager is a strategic leadership role responsible for overseeing the HR Programme and managing the HR Liaison. This position ensures the successful delivery of the HR Programme, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the HR Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.

Key Responsibilities

1. Strategic Oversight of the HR Programme

• Develop and execute the strategic vision for the HR Programme, ensuring alignment with organisational objectives.
• Collaborate with the Director: HRBP, Legal, IT & HR Programme to define programme goals, KPIs, and success metrics.
• Continuously evaluate and refine the programme to address emerging needs and industry trends.

2. Team Leadership & Management

• Manage and mentor the HR Liaison, providing guidance and support to ensure effective programme execution.
• Foster a collaborative and results-driven team culture, encouraging innovation and accountability.

3. Stakeholder Engagement

• Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.
• Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.

4. Programme Design & Implementation

• Oversee the design and delivery of HR Programme content, ensuring it meets the developmental needs of participants.
• Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.
• Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.

5. Monitoring & Evaluation

• Establish a robust monitoring and evaluation framework to track participant progress and programme impact.
• Analyse data to identify trends, challenges, and opportunities for improvement.
• Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.

6. Communication & Advocacy

• Promote the HR Programme across the organisation, ensuring high visibility and engagement.
• Develop communication strategies to highlight success stories and programme benefits.

Required Skills

• Strategic Thinking: Ability to align the HR Programme with organisational goals and adapt to changing priorities.
• Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.
• Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.
• Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.
• Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.
• Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• 5+ years of experience in programme management, learning and development, or a related field.
• Experience in designing and implementing professional development programmes.

Job Types: Part-time, Volunteer

Benefits:

• Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks ?
• Do you have access to personal PC or laptop?

Work Location: Remote