Administrative support assistant volunteer roles
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The NIAS Creative Campus Events & Digital Administrative Assistant will support the smooth operation, promotion, and growth of the Creative Campus venue.
The role exists to assist with the administration, marketing, and delivery of events and programmes hosted at the venue. The successful candidate will gain hands-on experience in venue operations, digital promotion, social media marketing, event coordination, and community engagement.
This role is ideal for an energetic and organised individual who enjoys working in a creative environment and is interested in gaining practical experience in events management, digital communications, and creative venue operations management.
The position will work closely with the Venue Coordinator, supporting day-to-day venue administration, event preparation, online promotion, and community outreach.
Key Responsibilities (You will gain practical experience in two or more of the listed areas)
1. Venue Administration Support
Support the venue coordinator with the day-to-day administration of the Creative Campus venue.
Responsibilities include:
• Managing incoming enquiries and bookings
• Maintaining venue booking calendars
• Assisting with venue hire documentation
• Providing reception and guest welcome support
• Assisting with record keeping and administrative tasks
2. Event Operations Support
Assist in the preparation and delivery of events hosted at the venue.
• Assisting with event setup and breakdown
• Welcoming event organisers and guests
• Supporting performers, speakers and facilitators
• Assisting with ticketing and guest registration
• Helping coordinate volunteers and temporary event staff
3. Social Media & Digital Promotion
Support the promotion of Creative Campus activities across digital platforms.
• Updating Instagram, Facebook and other social media platforms
• Creating posts promoting upcoming events
• Capturing photos and short videos during events
• Supporting WhatsApp marketing to regular guests
• Assisting with Eventbrite and event listing updates
4. Website & Digital Content Management
Assist in maintaining the Creative Campus online presence.
• Updating website content using WordPress
• Uploading events to the website calendar
• Supporting digital newsletters and announcements
• Assisting with online promotional campaigns
5. Community Engagement & Partnerships
Support outreach activities to increase venue use and community participation.
• Communicating with artists, performers and community groups
• Supporting outreach to schools, creative organisations and local groups
• Assisting with coordination of creative workshops and programmes
Learning Opportunities
Successful candidates will gain practical experience in:
• Venue operations and event management
• Digital marketing and social media promotion
• Community engagement and partnership building
• Website management and content publishing
• Creative programming and event production
Person Specification
The ideal candidate will demonstrate the following:
Essential
• Strong organisational and administrative skills
• Excellent communication skills (written and verbal)
• Attention to detail and ability to multitask
• Confidence working with digital tools and social media
• Ability to work independently and take initiative
Desirable
• Interest in arts, culture, music or creative industries
• Familiarity with WordPress or website editing tools
• Experience using social media for marketing
• Interest in events, festivals or community projects
Personal Qualities
The successful candidate will be:
• Intelligent and trustworthy
• Highly organised and proactive
• Enthusiastic about creative environments
• Comfortable working with a wide range of people
• Able to respond calmly to changing event environments
Benefits
The role offers valuable real-world experience in a creative venue environment.
Benefits include:
• Structured career development support
• Access to training and skills development opportunities
• Mentorship from experienced project leaders
• Professional references for future employment
• Reimbursement of approved out-of-pocket expenses
Time Commitment
• Part-time and flexible hours, depending on event schedules.
• Evening and weekend participation may occasionally be required.
• Remote, working from home
Fully remote working option available to suitably experienced candidate(s).
The client requests no contact from agencies or media sales.
This is a great opportunity to get involved and make a real difference by providing valuable administrative support at our Head Office in Newmarket. We are looking for a reliable and enthusiastic volunteer who would like to use their existing admin skills and experience to support a dynamic charity at the heart of the racing industry.
If you’re organised, proactive and enjoy being part of a friendly team, we would love to hear from you!
As a Volunteer Administrator, you'll bring your office experience and IT skills to support Racing Welfare’s daily operations. You’ll be comfortable using Microsoft Office programmes like Outlook, Word, and Excel and able to work independently with flexibility. All volunteers must maintain confidentiality and follow Racing Welfare's confidentiality policy and procedures.
Time Commitment: Approximately 1 day per week, flexible based on availability.
Key Responsibilities:
• Photocopying and scanning documents
• Responding to general enquiries via email and telephone
• Contacting external organisations/suppliers for quotes
• Processing card payments over the phone, including donations
• Sending letters and cards
• Compiling attendance lists/ coach registers for events
• Maintaining accurate, up-to-date records according to organisational guidelines and procedures
• Participating in supervision and ongoing training as required
• Helping with other miscellaneous office duties such as tidying/sorting the offices, stock checks and stationary orders etc.
• Taking telephone messages
Required Skills and Attributes:
• Proficiency in Microsoft Outlook and Office programmes, including mail merge.
• Strong attention to detail
• Excellent written, verbal, and face-to-face communication skills
• Reliability, punctuality and a professional attitude
• Ability to maintain confidentiality at all times
• Strong organisational skills, with the ability to collect, review, and disseminate information effectively
• Ability to work well within a team and establish effective working relationships
Support and Training:
We will provide all necessary materials and training, including safeguarding training, health and safety and data protection. You will receive continuous support and guidance from a dedicated member of staff throughout your volunteering role.
Benefits of Volunteering with Racing Welfare:
• Be part of a friendly, dedicated team and meet new people
• Continued development of your administrative and communications skills
• Experience the reward of supporting your local and national community
• Gain valuable skills and experience to enhance your CV
• Claim previously agreed out-of-pocket travel expenses
Important Information
• Safeguarding Training: Must be completed before starting the role.
• DBS Check Required: This role is subject to a Basic DBS check, which will be organised and paid for by the charity.
• Two references: Must be completed before starting the role
• Access to Transport Required: No, however, it may be needed if not local to the head office in Newmarket.
• Age Requirement: 18 years or above.
Interested?
For more information, or to apply, please contact use via email outlining your skills and experience and providing a short summary of how you meet the role description.
If you’re shortlisted, we will invite you to our Head Office for an interview. After that, there will be an informal face-to-face chat with a few members of the team, so you can get to know us and we can get to know you a little better. Volunteers join us for an initial six-month trial period, with continuation based on mutual agreement and shared expectations.
To learn more about what we do visit our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
GHRI is seeking a Remote Volunteer Administrative Assistant to support daily operations and coordinate other volunteers. This role is key to keeping communication smooth, tasks organized, and volunteers aligned across projects.
✨ Important part: You’ll help manage and support volunteers remotely, not just handle admin tasks.
---
️ Key Responsibilities
Handle remote administrative tasks (scheduling, documentation, follow-ups)
Coordinate and oversee other volunteers remotely
Assist with internal communication and task tracking
Maintain accurate digital records and reports
Support GHRI programs and ongoing initiatives
---
✅ Requirements
Strong communication and organizational skills
Ability to work independently in a remote environment
Basic knowledge of Google Workspace / Microsoft Office
Experience managing or coordinating people is a plus
Passion for humanitarian and health-focused work
(No commuting. No traffic. Just responsibility.)
---
What You’ll Gain
Remote work experience in a global humanitarian organization
Leadership and administrative skill development
Exposure to digital health and nonprofit operations
Volunteer certificate and recommendation (where applicable)
A meaningful experience you’ll actually be proud of
Our mission is to deliver affordable, quality healthcare to underserved communities via telemedicine, hospital links & humanitarian aid.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
The Administrator will play a vital role in supporting the smooth and efficient running of the organisation. This position involves handling administrative tasks, maintaining records, supporting communications, and assisting with event coordination. The role requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Key Responsibilities:
General Administration:
-
Maintain and update records, databases, and files.
-
Handle correspondence, including emails and phone enquiries.
-
Prepare reports, documents, and presentations as required.
-
Support meeting coordination, including scheduling, agenda preparation, and minute-taking.
Financial & Office Support:
-
Assist with processing invoices, expenses, and financial records.
-
Monitor office supplies and place orders when necessary.
-
Support the Head of Operations with budget tracking and financial documentation.
Event & Programme Support:
-
Assist in organising events, workshops, and meetings.
-
Coordinate logistics, including venue booking, catering, and materials.
-
Support volunteer and participant communications.
Communications & Stakeholder Engagement:
-
Maintain mailing lists and support donor communications.
-
Assist in preparing newsletters, social media updates, and website content.
-
Liaise with stakeholders, including funders, partners, and volunteers.
Qualifications & Skills:
-
Previous experience in an administrative role.
-
Strong organisational and time-management skills.
-
Excellent written and verbal communication skills.
-
Proficiency in Microsoft Office and cloud-based tools
-
Ability to work independently and manage multiple priorities.
-
A passion for nonprofit work and community engagement.
This role is ideal for a detail-oriented and proactive individual who enjoys providing essential support to ensure the smooth running of a charitable organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy organising? Would you like to play a key role in making sure things get done!
Our volunteer administrators are instrumental to all the work that we do across Hestia. You will have the opportunity to support staff with a wide range of desk-based and administrative tasks. These behind-the-scenes roles provide essential support in ensuring that those who we work with access the support they require to rebuild their lives beyond crisis.
What you will be doing
- To support with administration, texting and emailing information to service users, volunteers, and staff
- Support with updating and inputting data into spreadsheets
- Support with making phone calls to follow up and gather needed information.
The skills you need
- Good communication skills
- Good organisation and administrative skills
- Able to maintain good working relationships
- Basic IT skills, comfortable using spreadsheets and emailing
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Personal Assistant to the CEO (Volunteer Role)
Location: London -Hybrid / Remote
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible - up to 20 hours per week
About the Role
We are looking for a motivated and reliable Personal Assistant to support our CEO with day-to-day responsibilities. This voluntary role offers a unique opportunity to gain first-hand experience working closely with a busy CEO, supporting both business and personal commitments, while building valuable skills in executive support and leadership administration.
While this position will initially be unpaid, there is strong potential for it to develop into a salaried role as the organisation continues to grow.
Key Responsibilities
-
Provide proactive diary and inbox management for the CEO.
-
Schedule and coordinate meetings, calls, and travel arrangements.
-
Assist with the preparation of agendas, presentations, and follow-up actions.
-
Act as the first point of contact with internal and external stakeholders.
-
Manage confidential information with the utmost discretion.
-
Support with ad hoc personal tasks and lifestyle management, as required.
-
Undertake general administrative duties, including filing, expenses, and record keeping.
Skills & Qualities We’re Looking For
-
Excellent organisational and time-management skills.
-
Strong written and verbal communication abilities.
-
Discretion, integrity, and professionalism in handling sensitive matters.
-
Competence with Microsoft Office Suite and/or digital collaboration tools.
-
A proactive and adaptable approach, with the ability to work independently.
-
A positive and approachable attitude, with strong interpersonal skills.
What You’ll Gain
-
The chance to work closely with a CEO and gain insight into executive-level leadership.
-
Hands-on experience in administration, coordination, and project support.
-
The opportunity to build a long-term role as the organisation expands.
-
Flexibility to fit around other commitments.
Additional Information
This is a volunteer role to begin with, so flexibility and commitment will be key. We are committed to ensuring that your time with us is rewarding, developmental, and supportive, with the real prospect of progression into a permanent salaried role in due course.
The Abundant Woman empowers women with support, wellness, and community, fostering resilience and sisterhood for abundant, fulfilling lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Personal Assistant
Reports To: Department Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.
As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme.
Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.
Key Responsibilities:
Administrative Support & Coordination:
-
Manage meeting schedules, appointments, and internal calendars.
-
Organise virtual events, staff briefings, and team check-ins.
-
Support in planning and executing internal conferences or training sessions.
Data & System Management:
-
Maintain and update internal databases and contact lists.
-
Implement and uphold procedures and administrative systems.
Staff Liaison & Communication:
-
Act as a point of contact between managers and teams.
-
Assist in internal communications and task follow-ups.
General Administrative Tasks:
-
Contribute to internal meetings with updates and suggestions.
-
Provide ad hoc administrative support to leadership and teams as needed.
Required Qualifications:
Education:
-
No specific degree required, but relevant administrative or office support experience is preferred.
Experience:
-
Prior experience as an administrative or personal assistant is an advantage.
-
Familiarity with coordinating meetings, managing data, or supporting organisational logistics.
Skills:
-
Strong written and verbal communication.
-
Excellent organisational and time-management abilities.
-
Proficiency in Microsoft Office, particularly Word and Excel.
-
Proactive, professional, and able to work independently or collaboratively.
-
Strong team player with attention to detail.
Benefits:
-
Gain valuable administrative and coordination experience in the nonprofit sector.
-
Receive support and mentorship to build confidence and skills.
-
Work flexibly in a fully remote setup with a collaborative team.
-
Build your network within a mission-driven cultural organisation.
-
Reimbursement of local travel expenses (if in-person support is required for specific events).
Equality Statement
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Personal Assistant
Reports To: Department Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.
As part of this initiative, we are seeking a Personal Assistant to support daily coordination, scheduling, and communication tasks across departments. This remote volunteer opportunity is ideal for someone who is detail-oriented, proactive, and looking to gain experience in nonprofit administration while contributing to a meaningful community-driven programme.
Position Overview:
The Personal Assistant will be responsible for organising meetings, managing calendars, supporting internal communications, and assisting in day-to-day administrative operations. This role plays a vital part in ensuring smooth coordination between teams, and offers autonomy, flexibility, and mentorship opportunities for someone looking to develop or apply their administrative and organisational skills in the Third Sector.
Key Responsibilities:
Administrative Support & Coordination:
-
Manage meeting schedules, appointments, and internal calendars.
-
Organise virtual events, staff briefings, and team check-ins.
-
Support in planning and executing internal conferences or training sessions.
Data & System Management:
-
Maintain and update internal databases and contact lists.
-
Implement and uphold procedures and administrative systems.
Staff Liaison & Communication:
-
Act as a point of contact between managers and teams.
-
Assist in internal communications and task follow-ups.
General Administrative Tasks:
-
Contribute to internal meetings with updates and suggestions.
-
Provide ad hoc administrative support to leadership and teams as needed.
Required Qualifications:
Education:
-
No specific degree required, but relevant administrative or office support experience is preferred.
Experience:
-
Prior experience as an administrative or personal assistant is an advantage.
-
Familiarity with coordinating meetings, managing data, or supporting organisational logistics.
Skills:
-
Strong written and verbal communication.
-
Excellent organisational and time-management abilities.
-
Proficiency in Microsoft Office, particularly Word and Excel.
-
Proactive, professional, and able to work independently or collaboratively.
-
Strong team player with attention to detail.
Benefits:
-
Gain valuable administrative and coordination experience in the nonprofit sector.
-
Receive support and mentorship to build confidence and skills.
-
Work flexibly in a fully remote setup with a collaborative team.
-
Build your network within a mission-driven cultural organisation.
-
Reimbursement of local travel expenses (if in-person support is required for specific events).
Equality Statement
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be part of a historic and ambitious rugby club! Founded nearly 150 years ago, and steeped in Merseyside rugby heritage, Firwood Waterloo Rugby Club over the years has produced international stars and shaped the sport across generations. The Club remains deeply rooted in community rugby, fielding men’s, women’s, touch, and youth teams.
We are seeking an organised, proactive, personable, and detail‑driven individual to support the financial heartbeat of our Club. We anticipate that between 2 to 3 days per week time commitment may be needed, however this is flexible and will vary depending on seasonality.
Your work will directly support the Club’s financial sustainability, play a key role in ensuring smooth financial operations and governance, and supporting our member experience.
WHAT YOU’LL BE DOING
You will work closely with the Treasurer and Membership Secretary to help manage the Club’s day‑to‑day finances, membership administration, and essential financial reporting.
· Recording day‑to‑day financial transactions and keeping bookkeeping and account reconciliations up to date.
· Supporting the preparation of monthly management accounts, cashflow forecasts, and financial reporting.
· Dealing with membership direct debits and payments throughout the season.
· Recording and reconciling membership income via GMS and other payment methods.
· Processing invoice and expenditure, payment and procurement activities.
· VAT and payroll administration and compliance.
WHAT YOU’LL BRING
· Confidence with numbers and financial processes.
· Ability to meet deadlines and manage competing priorities.
· Willingness to learn systems including GMS and accounting tools.
· A proactive, collaborative, and confidential approach.
APPLYING FOR THE ROLE
If you thrive in a varied role, enjoy working with numbers and people, and want to contribute to a vital community sports organization, we’d love to hear from you. Please send your CV and a short covering note.
The client requests no contact from agencies or media sales.
The Refuge Admin Support Worker Volunteer supports the daily running of our Bexley Refuges by helping women and families access activities, appointments, and resources.
You’ll assist with admin tasks, run or support group activities and house meetings, make contact calls, keep records updated, and help with in-house and external activities.
The role suits someone proactive, friendly, organised, and confident with IT, with an understanding of domestic abuse. Experience with children or groups is a bonus.
Volunteers gain experience in the VAWG sector, access training and supervision, and play a key role in supporting women on their recovery journey.
Solace exists to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The Executive Assistant provides high-level administrative and operational support directly to the Executive Director (Karyne). This role ensures the Executive Director’s time, priorities, communication, and strategic initiatives are well-managed and executed efficiently.
The Executive Assistant acts as a gatekeeper, coordinator, and trusted support partner to enable the Owner to focus on leadership, growth, and strategic decision-making.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
-
Minimum of 12hrs per week and 4hrs per day
-
Attend agreed shifts consistently and provide notice if unable to attend.
-
Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
-
Treat service users, staff, and fellow volunteers with respect and compassion.
-
Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
-
Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
-
Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
-
Manage the Owner’s calendar, appointments, and scheduling
-
Coordinate meetings, prepare agendas, and document action points
-
Screen and prioritize emails and communications
-
Draft correspondence and internal communications on behalf of the Owner
-
Track key projects and follow up on action items
-
Support planning of events, campaigns, or strategic initiatives
-
Prepare reports, summaries, and presentations when required
-
Liaise with internal managers and external stakeholders
-
Maintain confidential records and sensitive information
-
Assist with operational oversight when delegated
Qualifications
-
Proven experience as an Executive Assistant, Personal Assistant, or similar role preferred
-
Strong administrative and organizational background
-
Comfortable using Google Workspace, Microsoft Office, and communication tools
-
Ability to manage confidential information with discretion
-
Highly reliable and detail-oriented
Skills
-
Strong organizational and time management skills
-
Excellent written and verbal communication
-
High level of professionalism and discretion
-
Ability to prioritize and manage multiple tasks
-
Problem-solving and proactive thinking
-
Strong coordination and follow-up ability
-
Emotional intelligence and stakeholder management
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The Baby Bank Administrator provides structured administrative support to ensure efficient and organised service delivery.
The postholder will manage incoming enquiries, maintain digital records, support volunteer coordination logistics, and assist in stock documentation and reporting processes.This role requires strong organisation, attention to detail, and professionalism when communicating with vulnerable families and external partners.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
-
Commit to a minimum of 12 hours per week.
-
Attend agreed shifts consistently and provide notice if unable to attend.
-
Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
-
Treat service users, staff, and fellow volunteers with respect and compassion.
-
Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
-
Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
-
Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
1. Client Communication & Frontline Support
-
Answer incoming phone calls professionally and compassionately
-
Respond to email enquiries in a timely and structured manner
-
Manage appointment bookings and referral confirmations
-
Provide clear information about Baby Bank services and eligibility
-
Maintain confidentiality and safeguarding awareness in all communication
-
Welcome visitors and support front desk coordination when required
2. Administrative & Digital Systems Support
-
Maintain accurate digital records of referrals, appointments, and service users
-
Update Charity Log database and internal tracking system
-
Support data entry for stock distribution record
-
Prepare basic reports for the Baby Bank Manager
-
Ensure documentation is organised and up to date
-
Assist with digital onboarding documentation for volunteers
3. Volunteer Coordination Support
-
Support scheduling of volunteers in coordination with the Manager
-
Maintain volunteer attendance record
-
Assist in preparing volunteer documentation and review paperwork
-
Communicate shift confirmations and reminder
4. Stock & Inventory Administration
-
Log incoming donations into tracking systems
-
Record distributed items against client records
-
Support inventory data update
-
Flag stock shortages to the Baby Bank Manager
5. Corporate Volunteer Day Support
-
Assist with preparation of attendance sheets and documentation
-
Prepare administrative packs for corporate volunteer sessions
-
Record participation and basic impact data
6. Compliance & Record Management
-
Ensure data protection compliance in all record keeping
-
Maintain confidentiality of client and volunteer information
-
Follow WFRC safeguarding, Health & Safety, and Equal Opportunities policies
7. General Responsibilities
-
Take meeting minutes when required
-
Provide administrative support across WFRC services when necessary
-
Undertake additional reasonable duties as directed by the Baby Bank Manager
Qualifications
-
Previous experience in administrative or office support roles preferred
-
Experience in customer service or frontline communication
-
Basic knowledge of Microsoft Office (Word, Excel, Outlook)
-
Comfortable using digital systems and databases
Skills
-
Strong communication skills (verbal and written)
-
High attention to detail
-
Professional phone and email etiquette
-
Organised and structured approach to work
-
Empathy and sensitivity when dealing with vulnerable families
-
Ability to manage multiple tasks efficiently
-
Reliability and accountability
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently looking for a personal assistant to the charity's chair person.
Responsibilities typically include:
· Acting as a first point of contact for enquiries: (email/calendar management and managing diaries
· Typing, compiling, and preparing reports, presentations, and correspondence.
· Miscellaneous tasks to support the Chair
· Forming a relationship with our clients as they are part of the community.
Essential skills for this role are:
· Organisation skills: The ability to prioritise tasks, manage time, and keep track of deadlines is crucial.
· Communication skills: should be able to communicate effectively in writing.
· Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring.
· Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.
This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview
We are seeking dedicated and compassionate Volunteers to join our drop in group in Thame, South Oxfordshire that take place on the 2nd and 4th Tuesday afternoon of the month between 2 pm -3.30 pm . This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience.
The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.
Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.
Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.
Responsibilities
- Provide companionship and support to individuals, particularly those living with asphasia.
- Assist in organising activities that promote social interaction and engagement.
- Communicate effectively with participants, ensuring their needs are understood and met.
- Help maintain a safe and welcoming environment for all participants.
- Collaborate with other volunteers to enhance the group.
Qualifications
- An understanding or knowledge in aphasia is desirable.
- Strong communication skills, with the ability to engage effectively with diverse groups.
- Proficiency in IT, including familiarity with common software applications.
- A compassionate and patient attitude towards individuals in need of support.
This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.
- Language training provided
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Assistant
Reports To: Finance Manager
Location: Remote
Employment Type: Volunteer (12 hours/week for 6 months)
About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.
As part of this initiative, we are seeking a Finance Assistant to support the day-to-day financial operations of Quilombo UK. This is an ideal role for someone looking to apply or gain hands-on experience in finance within the Third Sector, while contributing to a meaningful, community-led cultural project.
Position Overview:
The Finance Assistant will support the Finance Manager in tasks such as financial data entry, expense processing, reconciliation, and reporting. This role requires someone with good numerical skills, attention to detail, and a proactive mindset. The opportunity offers valuable exposure to nonprofit financial processes, along with flexibility and training support.
Key Responsibilities:
Finance & Data Entry:
-
Collect and accurately enter financial data into spreadsheets and databases.
-
Assist in processing staff and volunteer expense claims, ensuring proper documentation and approval.
-
Support with checking account balances and assisting in payment reconciliation tasks.
Budgeting & Analysis:
-
Help perform calculations and draft basic financial reports.
-
Review department budgets regularly and report discrepancies to the Finance Manager.
-
Assist in auditing financial records and preparing financial statements.
Reconciliation & Compliance:
-
Reconcile discrepancies in financial records and propose corrections.
-
Adhere to the organisation’s financial policies and reporting procedures.
-
Respond to internal finance queries and offer support where needed.
Continuous Improvement:
-
Suggest improvements to increase efficiency, accuracy, or cost savings.
-
Maintain accurate documentation and support reporting for audits or internal reviews.
Required Qualifications:
Education:
-
Graduation required; relevant coursework or volunteer experience preferred.
-
Previous experience in finance, bookkeeping, or administrative support is advantageous.
-
Understanding of basic accounting principles is desirable.
Skills:
-
Strong numerical skills and analytical mindset.
-
Proficiency in Microsoft Excel and Word.
-
Excellent organisation, time-management, and attention to detail.
-
Ability to communicate clearly with internal stakeholders.
-
Professional, self-motivated, and able to work independently.
Benefits:
-
Gain real-world experience in finance and bookkeeping within a nonprofit setting.
-
Learn financial processes used in the Third Sector.
-
Receive mentoring and training to develop finance and administrative skills.
-
Work remotely with a supportive and mission-driven team.
-
Reimbursement of local travel expenses if in-person attendance is required.
Equality Statement
Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.
The client requests no contact from agencies or media sales.