Business engagement manager volunteer roles in Whyteleafe, surrey

As the People and Culture Officer for the Business and Operations Team, you will support a positive, inclusive, and well‑functioning team culture. Your focus is on volunteer experience, recruitment, wellbeing, and people‑related practices specific to this function. This role supports how the Business & Operations team attracts, welcomes, and retains volunteers, while promoting healthy ways of working and clear expectations.

What you will do

Team Culture

· Support a positive, respectful, and collaborative culture within the Business & Operations team.

· Help reinforce shared expectations around communication, accountability, and ways of working.

· Promote wellbeing and help flag early signs of volunteer overload or disengagement.

· Support internal communications and engagement initiatives

Recruitment

· Support recruitment activity for roles within the Business & Operations team.

· Help draft, review, and refine role descriptions to ensure clarity and consistency.

· Assist with coordinating recruitment processes (e.g. reviewing expressions of interest, arranging conversations, maintaining basic records).

· Ensure prospective volunteers receive a positive, welcoming, and values‑aligned recruitment experience.

· Work with the Business and Operations Manager to identify recruitment needs within the team.

Onboarding, Engagement, and Retention

· Support onboarding and induction of new volunteers joining the Business & Operations team.

· Help ensure new team members understand their role, responsibilities, and who to go to for support.

· Contribute to engagement and retention initiatives specific to Business & Ops (e.g. check‑ins, feedback, recognition).

Volunteer People Support

· Act as a first point of contact for Business & Ops team members for general people‑related questions or concerns.

· Provide informal support and guidance, escalating issues to the Business and Operations Manager where appropriate.

· Support fair, consistent, and compassionate handling of routine people matters within the team.

Feedback and Improvement

· Encourage open, two‑way communication within the Business & Operations team.

· Help gather feedback on how the team is functioning and share themes with the Business and Operations Manager.

· Support continuous improvement in team processes and people practices.

What you will bring

· An interest in people support, recruitment, team culture, or volunteer wellbeing

· Strong interpersonal and communication skills

· Empathy, discretion, and sound judgement

· An organised approach, particularly around recruitment and onboarding tasks

· A calm, approachable, and supportive manner

· Reliability and respect for confidentiality

· Comfort working in a remote, volunteer‑led environment

Job description:

We are looking for few candidates to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have few vacancies available through this programme, other options are available if your skills match our criteria.

About the Role

The HR Programme Manager is a strategic leadership role responsible for overseeing the HR Programme and managing the HR Liaison. This position ensures the successful delivery of the HR Programme, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the HR Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.

Key Responsibilities

1. Strategic Oversight of the HR Programme

• Develop and execute the strategic vision for the HR Programme, ensuring alignment with organisational objectives.
• Collaborate with the Director: HRBP, Legal, IT & HR Programme to define programme goals, KPIs, and success metrics.
• Continuously evaluate and refine the programme to address emerging needs and industry trends.

2. Team Leadership & Management

• Manage and mentor the HR Liaison, providing guidance and support to ensure effective programme execution.
• Foster a collaborative and results-driven team culture, encouraging innovation and accountability.

3. Stakeholder Engagement

• Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.
• Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.

4. Programme Design & Implementation

• Oversee the design and delivery of HR Programme content, ensuring it meets the developmental needs of participants.
• Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.
• Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.

5. Monitoring & Evaluation

• Establish a robust monitoring and evaluation framework to track participant progress and programme impact.
• Analyse data to identify trends, challenges, and opportunities for improvement.
• Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.

6. Communication & Advocacy

• Promote the HR Programme across the organisation, ensuring high visibility and engagement.
• Develop communication strategies to highlight success stories and programme benefits.

Required Skills

• Strategic Thinking: Ability to align the HR Programme with organisational goals and adapt to changing priorities.
• Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.
• Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.
• Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.
• Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.
• Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• 5+ years of experience in programme management, learning and development, or a related field.
• Experience in designing and implementing professional development programmes.

Job Types: Part-time, Volunteer

Benefits:

• Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks ?
• Do you have access to personal PC or laptop?

Work Location: Remote

Role Description

The Press/Media Manager will work closely with the Communication Officer to lead on the Pagan Federation's media strategy. You will act as a primary point of contact for journalists, broadcasters, and media outlets working to promote positive coverage of Paganism and to respond appropriately to media interest, engaging in both proactive and reactive.

You will develop and oversee press strategies, prepare statements and press releases, brief spokespersons, and assist the organisation in sensitive communications where required. As this is a council-level role within the Pagan Federation you will be expected to provide regular reports to the Communications Officer and the Council of the Pagan Federation.

This is a voluntary role, and volunteers are expected to work remotely. We have volunteers working across England and Wales. Some travel may be necessary, reasonable expenses will be covered in line with our expenses policy.

Qualifications

• At least two years experience in the field of Communications, Journalism, Public Relations, or similar. (Essential)
• Excellent attention to detail and ability to ensure accuracy in media engagement. (Essential)
• Strong organizational and communication skills to effectively assist in strategic communications planning and discussions. (Essential)
• Commitment to supporting the mission, values, and inclusiveness of the Pagan Federation. (Essential)
• Prior experience in volunteer or nonprofit organisations. (Desirable)
• Membership of a professional organisation in Media, PR, or Communications (desirable)

General Requirements

• Must be aligned with the PF's mission, be willing to conform to our Code of Conduct, and unreservedly support the charitable objectives of the PF.
• Knowledge of the Pagan Community

CAN YOU HELP?

Volunteer Operations Manager Needed at Urban Youth

Urban Youth is dedicated to empowering young people with the confidence, skills, and opportunities they need to thrive.

To keep our organisation running smoothly behind the scenes, we’re looking for a Volunteer Operations Manager who can give a few hours each week to support our day‑to‑day operations.

What We Need

We’re seeking someone who can help us strengthen and streamline our internal processes by supporting:

• Day‑to‑day operational coordination

• Volunteer and staff support, ensuring everyone has what they need

• Basic admin and organisational tasks

• Improving systems and processes to help Urban Youth run more efficiently

• General oversight of operations, helping things run smoothly week to week

Why This Role Matters

A well‑run organisation means we can focus more time and energy on supporting young people. Your contribution will help Urban Youth:

• Stay organised and efficient

• Improve communication across the team

• Ensure volunteers and staff feel supported

• Build a strong operational foundation as we grow

Just a few hours of your time each week can make a huge difference to our impact.

What You’ll Bring

• Strong organisational and administrative skills

• Confidence managing tasks and supporting others

• A proactive, problem‑solving mindset

• A passion for youth empowerment and community work

What You’ll Get

• A meaningful leadership‑style role within a growing youth charity

• Experience in operations management and charity administration

• Flexible volunteering that fits around your schedule

• The satisfaction of helping Urban Youth run smoothly so young people can thrive

Interested?

If you’d like to use your organisational skills to support a mission that matters, we’d love to hear from you.

Join Urban Youth and help us build strong foundations for the future.

We're looking for a Stalls Assistant Manager to help us to deliver an engaging and diverse stalls area at our flagship event, ensuring that the stalls area is a valuable and enriching experience for stallholders and attendees.

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Ideal time commitment: approx. 5-10 hours per month; flexible. This is likely to increase on the approach to an event. 

Location: remote/ home based, in-person attendance at events is desirable

Supported/ supervised by: the Stalls Manager, also working closely with volunteers in the Events team

Bi Pride UK’s mission is to create spaces where people who experience attraction beyond gender can be freely visible and celebrate themselves and their identities. It’s not enough to be ‘welcome’ at Pride. We make up a very large proportion of the queer community – the 2021 Census actually shows we’re half of the community – and we deserve to be visible and celebrated in our own right.

There are many ways to make this happen, and we work in many ways to bring this change about:

• Outreach work with other Prides, LGBTQ+ organisations and bi organisations – our consultation work with local Prides, the UK Pride Organisers Network and local and national LGBTQ+ organisations works in a tailored way to make sure that bi inclusion is a top priority and is being done well

• Organising a high-profile annual Bi Pride event – from September 2019, Bi Pride UK made history with the largest ever gathering of bi people recorded. A performance stage, a panel stage, stall village, street food, and over 1,300 attendees. After going virtual with the BiFi Festival for 2020 due to Covid-19 and running a virtual Pride event in 2021, we came back in person in 2022 with a hybrid event, and have been running the event in this format ever since

• Building a strong online and virtual community – just as important as the rest of our work is making sure that people hear about it! People need to know what resources and spaces exist for them, and how they can connect with other people like them

The role:

The Events team at Bi Pride UK is one of the core operational teams within the charity. The team handles programming, production and execution of our events, including our annual flagship Bi Pride event, which holds the record for the largest Bi Pride event in the world. This role will sit within the Stalls sub-team, who are responsible for organising the stalls area within Bi Pride UK’s events; a space which hosts stalls from bi+ community groups, LGBTQ+ charities, small businesses and other fantastic organisations.

The Stalls Assistant Manager will support the Stalls Manager on the planning and delivery of the Stalls area at Bi Pride UK’s events. This role will work collaboratively with the other Stalls Assistant Managers, and support the “on-the-day” volunteers at our events.  The holder of this role will work to maximise engagement in the stalls area and ensure that the stalls area is a valuable and enriching experience for all involved.

Key tasks of this role will include: 

• Working closely with the Stalls Manager, as well as volunteers across the charity, to deliver a stalls area that meets the charity’s vision;

• Supporting the Stalls Manager to recruit a diverse range of stalls, contributing to assessments of each stall holder’s suitability/ reputational risk against the aims and objectives of Bi Pride UK;

• Overseeing the completion of stall holder contracts, receipt of invoices and other relevant documentation, including accurate record keeping and storage of such documents;

• Supporting the Stalls Manager to organise the logistics for the stalls area (including layout, arrival times and access to resources such as plug sockets, etc.);

• Assisting the smooth delivery of the stalls area at the event, including guiding on-the-day event volunteers to carry out their tasks; 

• Maintaining positive relationships and facilitating effective communication with prospective stall holders, confirmed stall holders, volunteers, the venue, and any other relevant stakeholders;

• Working with the Access & Inclusion team and the Accessibility Consultant to implement their recommendations and ensure the I Am Proud Stage meets a high standard of accessibility. 

Our team volunteers remotely from anywhere in the UK, with some travel required occasionally (primarily for our flagship Pride event in London in August). All reasonable expenses incurred are reimbursed, including travel, lunch at away days and other all day events, and some childcare costs if required. The successful candidate will be invited to fortnightly Events team meetings on Wednesday evening via conference call, in addition to Stalls sub-team meetings which will be scheduled in line with the team’s best availability. 

Volunteer specification:

• Interest and passion for tackling discrimination against and improving the visibility of people in the UK attracted to more than one gender;

• An understanding of the needs of people and communities in the UK attracted beyond gender;

• Commitment to the aims and objectives of Bi Pride UK;

• Experience of delivering stalls-based events (preferable but not essential);

• Understanding of organising event logistics (e.g. venue layout, timings, resources) and some awareness of relevant health and safety and risk management measures;

• Ability to handle documentation and accurate record keeping in a manner which adheres to confidentiality and GDPR requirements;

• Strong interpersonal skills and the ability to build effective working relationships with volunteers at all levels within the organisation, as well as with external contributors (for example, stall holders);

• Excellent IT skills (for example, Google Workspace applications);

• Excellent written and oral communication skills;

• Meticulous attention to detail;

• Strong team player, with the ability to self-motivate when working remotely;

• Availability on Saturday 29th August 2026 to support delivery of Bi Pride’s flagship event in London.

The position is open to anyone over the age of 18, who is based in the UK. We welcome applicants from all backgrounds, especially minority groups such as applicants of colour, trans and non-binary applicants and disabled and/ or neurodivergent applicants. Bi Pride UK is aware of the barriers that can be faced in gaining traditional work experience, particularly for global majority, disabled and/ or neurodivergent and trans people. We will give weight to this and encourage people when applying to consider caring responsibilities, including parenthood, volunteering, and other non-paid experiences and responsibilities when making their application.

Volunteer HR & Volunteering Manager – Build the Heartbeat of REMIX

REMIX is a start‑up, youth‑led social mobility charity transforming young lives across London. Based in Shoreditch, we empower young people from disadvantaged backgrounds to unlock their potential, build confidence and develop essential life skills through nurturing mentorship, inspiring role models and transformative opportunities.

Now we’re looking for a Volunteer HR & Volunteering Manager — someone passionate, organised and people‑focused — to help us build something truly special: a volunteering programme that feels energising, supportive, inclusive and full of team spirit.

If you love creating structure, shaping culture and bringing brilliant people together, this role is your chance to make a huge impact.

What You’ll Lead

As our Volunteer HR & Volunteering Manager, you’ll take the lead on designing, building and delivering REMIX’s entire volunteering ecosystem, including:

• Setting up our volunteering programme from the ground up

• Designing systems, processes and frameworks that are smooth, clear and youth‑centred

• Creating a positive, team‑spirited volunteer culture where people feel valued, supported and excited to contribute

• Leading the recruitment of volunteers across all REMIX roles

• Designing and delivering onboarding experiences that feel warm, inspiring and professional

• Supporting volunteer wellbeing, development and engagement

• Helping shape policies, safeguarding processes and best practice

• Championing diversity, inclusion and youth‑led values in everything we do

Your work will ensure every volunteer feels part of something meaningful — and that REMIX has the strong, supportive foundation it needs to grow.

Why You’ll Love Volunteering With REMIX

• You’ll play a pivotal role in building a brand‑new volunteering programme from scratch

• You’ll shape the culture, systems and experience of a youth‑led start‑up charity

• You’ll collaborate with a passionate, creative team who value people and fresh ideas

• You’ll gain hands‑on experience in HR, volunteer management and organisational development

• You’ll make a direct, lasting impact on the lives of young people across London

This is a brilliant opportunity for someone who loves people, structure, culture‑building and meaningful work.

Who We’re Looking For

You don’t need to be an HR expert — just someone who cares deeply about people and wants to help build something powerful. If you:

• Are organised, proactive and great with people

• Love creating systems that make life easier for everyone

• Enjoy building positive, inclusive team cultures

• Have an interest in HR, volunteering, youth work or community development

• Want to use your skills to empower young people from disadvantaged backgrounds

…then you’ll thrive at REMIX.

Ready to Build Something Extraordinary?

If you’re excited by the idea of shaping a vibrant, supportive volunteering programme and helping REMIX grow into a powerhouse for youth opportunity, we’d love to hear from you. Bring your passion, your ideas and your people‑first mindset — and let’s build something unforgettable together.

REMIX

Do you share our vision of affordable and accessible mental health counselling, and want to be at the forefront of our mission to do more, for those in need, through a sustainable charitable enterprise? 

Evolve counselling is seeking additional experienced senior leadership professionals to join us as Trustees (voluntary) in general governance roles and also specialists in mental health and counselling therapies (delivery and standards), plus commercial business development – to contribute to our sustainability and growth ambitions. 

We are focussed on creating a platform for growth, to meet the surge in demand for counselling therapies. With a recent change of Chair, other new Trustees joining the board, and the retirement of our current CEO on the horizon, this is a time of change and the next three years are crucial for success. 

We welcome applications from individuals with backgrounds in any of the following areas:  

• Business strategy and planning  

• Commerce/industry/NHS/Government 

• Charitable Governance - and the Nolan Principles of public life 

• Working at senior strategic levels within the charity/CIO sector  

• Financial management  

• Legal expertise  

• Experience of leading in health services, mental health, advocacy, or advice services  

It is, of course, crucial that all our trustees can commit to bring time, energy, engagement, and expertise to our work. In addition to taking decisions on major matters they participate though committees and working groups, guiding and encouraging the efforts of our small and resolute management team though their own experience and contacts. 

Details 

Trustee – Evolve Counselling CIO (1181861)  

• Location: Remote/Cambridgeshire area  

• Voluntary role: Reasonable expenses paid.  

• Time commitment: The board meets 4-5 times per year mostly online, with an AGM in person meeting, and four committees meeting at various intervals. An average commitment is about 1-2 days per month outside office hours. 

• Term: Negotiable. Trustees generally commit to a three-year term, extendable by re-election. 

• Application closing date: Applications are sought on a rolling basis. 

About Us:  

Evolve Counselling is a long-established charitable social enterprise, providing low cost, affordable or funded mental health counselling to adults in Cambridgeshire and surrounding counties. Our counselling community is made up of 50 – 60 qualified self-employed practitioners, working part-time. We deliver talking therapies to adults – online and in person. Our service delivers around five hundred counselling sessions per month to a broad range of individuals, many of whom would not otherwise be able to access counselling support. Evolve also provides supervision, reflective practice, critical incident support, and mental health awareness and related training, to organisations and businesses large and small.  

Who we’re Looking For:  

Our Trustee Board is currently drawn from the counselling and therapies community, plus commercial, public sector, and other charity backgrounds. Now, with crucial development of the CIO ahead, we are looking for new members to expand the Board to its maximum ten places and to gain skills and insight from an equal, diverse and inclusive group that takes in business skills, knowledge of charities, expertise in health services, and experience of not-for-profit leadership and finances, to make growth plans a reality.  

The Board will keep us on track with good governance through oversight of our work and will also help our new CEO to secure a sound financial base from which to grow our operations to meet the ever-increasing demand for our services.  

Application process: Please email your CV and letter of application stating why you’d like to become a Trustee at Evolve Counselling and how your skills and experience align with our plans for growth. Following that, our Chair or CEO will be in touch to set up an informal discussion of the role. 

Closing date: Applications are being accepted on a rolling basis, but early application through April/May 2026 is encouraged.

Admin Manager (Volunteer Role)

SUNSHINE Charity – Ending Loneliness for Londoners and Beyond

Do you believe no one should feel alone?

At SUNSHINE Charity, we’re a grassroots, volunteer‑powered start‑up building something bold, hopeful, and deeply human — a movement to end loneliness for Londoners and, one day, far beyond. We’re at the very beginning of our journey, and what we build now will shape everything that comes next.

To keep our mission moving forward — to ensure our people, projects, and services run smoothly — we need someone extraordinary.

We need you!!!

Why This Role Matters

Loneliness is silent, but its impact is loud. It affects mental health, physical wellbeing, confidence, and hope. Every day, thousands of people in our city feel invisible — and SUNSHINE exists to change that.

But none of our work can happen without strong, reliable, organised support behind the scenes.

As our Admin Manager, you will be the steady hand that keeps everything running. You will create the structure that allows our volunteers, leaders, and services to thrive.

Your organisation will help someone feel supported. Your systems will help someone find connection. Your work will help someone feel less alone.

What You’ll Lead

This is not just a role — it’s a chance to build something meaningful from the ground up.

You will:

• Develop and manage SUNSHINE’s administrative systems, ensuring everything runs smoothly and efficiently.

• Support the leadership team with scheduling, coordination, documentation, and internal communication.

• Create processes and tools that help volunteers and staff stay organised and informed.

• Oversee inboxes, enquiries, and internal workflows, ensuring nothing gets missed.

• Maintain accurate records, including volunteer information, project documentation, and organisational files.

• Help shape the operational backbone of a brand‑new charity.

• Champion clarity, organisation, and consistency, helping everyone work better together.

This is a role for someone who believes that good administration isn’t just paperwork — it’s the foundation that makes impact possible.

Who You Are

You’re someone who:

• Loves bringing order, clarity, and structure to busy environments.

• Believes deeply in kindness, connection, and purpose.

• Has experience in administration, coordination, operations, or office management.

• Thrives in start‑up environments where initiative and creativity matter.

• Wants to build something that will grow long after the first foundations are laid.

• Is motivated by purpose — by the chance to make a difference that truly matters.

Most importantly, you’re someone who wants to help people by supporting the people who support others.

Why Join SUNSHINE?

Because this is your chance to:

• Build the administrative backbone of a brand‑new charity.

• Create systems that help people connect, grow, and thrive.

• Work alongside passionate, hopeful, determined people.

• Know that your work directly helps end loneliness.

• Be part of something bigger than all of us.

Your organisation will help someone feel supported. Your clarity will help someone feel confident. Your leadership will help someone feel less alone.

We Need You — Now

We are at the beginning of our journey, and strong administration will be the lifeline that helps us grow. If you’ve ever wanted to use your skills to create real, lasting change, this is the moment.

If your heart is saying “yes,” then you have a heart of gold — and we want to hear from you.

How to Apply

Please submit your CV and a short statement about why this role speaks to you. We welcome people from all backgrounds, experiences, and walks of life.

Come help us bring SUNSHINE into the lives of those who need it most.

Together, we can end loneliness.

Together, we can bring the sunshine back.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

 In htis role you will play a vital role in supporting our fundraising campaigns, events and initiatives aimed at providing essential services to individuals affected by cancer. You will work closely with our Community & Individual Giving Fundraiser to assist with our in-house fundraising efforts and provide support to individuals undertaking challenges and events on behalf of The Mulberry Centre, seeing defined projects through from start to finish.

Time Commitment – A regular commitment of at least 2 days a week (Majority of which would be office based) for a minimum of 6 months or preferably longer term.

Main Duties

To work within an agreed brief with the support of the Supporter Engagement Lead on the following:

· Fundraising Campaign Support: Assisting with the planning, execution and evaluation of fundraising campaigns, including online and offline initiatives.

· Event Support: Helping to organise and facilitate fundraising events, ensuring smooth execution and maximum engagement from participants and supporters.

· Individual Support: Helping your Lead provide guidance and encouragement to individuals undertaking challenges and events in support of The Mulberry Centre, offering assistance in fundraising strategies and goal setting using the fundraising pack.

· Marketing and Advertising: Utilising transferable skills in marketing and advertising to promote fundraising campaigns and events, both online and offline, to maximize reach and participation.

· Community Engagement: Researching and engaging with the local community, small businesses, and organisations to foster partnerships and support and prizes for fundraising efforts.

· Record Keeping: Maintaining accurate records of fundraising activities, donations, and participant information, ensuring compliance with data protection regulations.

· Correspondence: Drafting accurate, well-structured emails, letters and reports with agreed key messages and information.

· Any other duties appropriate for the role and adhering to The Mulberry Centre’s policies.

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities. Join us to shape a culture where lifelong learning and inclusive leadership thrive.

Role Overview

As the LEARNING & DEVELOPMENT Manager, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key ResponsibilitiesLeadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align L&D strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using KPIs such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse and disabled employees.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms,.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
•  
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
•  
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigor.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Why Join QuilomboUK?

• Purpose: Design programs that directly contribute to equitable workplaces and social justice.
• Innovation: Experiment with cutting-edge L&D tools and methodologies in a remote-first environment.
• Culture: Join a team that values curiosity, courage, and collective growth.
• Flexibility: Enjoy remote work autonomy with supportive collaboration.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Empower growth. Ignite change. #LearningForJustice #InclusiveLeadership #PeopleFirst

Why we want you

As a community engagement volunteer you and your fellow branch members will create a range of activities to help spread the word about SSAFA within your community to ensure that that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

This role is diverse and allows for you to focus on the areas that you have skills or interests in. The role has flexibility and can work around your other commitments.

Below are some examples of possible activities you can take on or be a part of as a SSAFA Community Engagement Volunteer.

What you will be doing

• Activity Organisers - Love planning? Help coordinate amazing events like charity dinners, carol concerts, and local fairs.
• Event Champions - Be the friendly face of SSAFA! Help at events, chat with visitors, sell merchandise, and spread the word about our work.
• Promoting SSAFA Services - Help provide a warm, welcoming presence at Veterans Breakfast clubs, cafes or hubs - offering information about SSAFA services and signposting as appropriate.
• SSAFA Storytellers -Deliver engaging talks to organisations and groups, sharing SSAFA’s incredible history and mission.
• Community Connectors - Collaborating with the Community Engagement Manager to establish a local network, promote SSAFA's services, and respond to community opportunities such as gardening projects.
• Fundraising Heroes - Whether it’s rallying local businesses, organising events, or getting creative with unique fundraising ideas, you’ll play a crucial role in keeping SSAFA’s support going strong.
• Administrators - Are you detail-oriented and love keeping things organised? Assist with branch and event administration, manage schedules and branch calendars, and ensure everything runs smoothly currently being undertaken.

The skills you need

• Be friendly and approachable.
• Confident to engage with the public, potential clients, volunteers and SSAFA colleagues face-to-face.
• Reliable attitude, staying connected with your Branch and/or Community Engagement Manager about your availability.
• Access to public transport or a car to get to events if necessary.
• Basic IT skills would be an advantage.

What's in it for you

• Use your skills, knowledge, and life experience to benefit others and make a difference.
• Give tangible and practical support to your local branch by raising awareness of SSAFA.
• Support from your local SSAFA branch and SSAFA Community Engagement Manager.
• Experience, training and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.