Career coach volunteer roles

Voluntary Sales Administrator
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Voluntary (Unpaid) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly organised and detail-oriented individual to join our team as a
Voluntary Sales Administrator. This role is designed for individuals looking to gain foundational
experience and an understanding of the sales lifecycle in a professional environment.
The administrator will provide essential support to the Sales Team, ensuring smooth operation
of all outreach campaigns and accurate performance reporting. This is a learning role focused
on developing business-critical administrative, research, and communication skills.
Key Responsibilities & Learning Areas
The Administrator will support the sales function by focusing on administrative efficiency and
target identification:
● Email Creation and Dissemination:
○ Drafting, preparing, and proofreading sales outreach emails and follow-up templates
(using tools like Mailchimp).
○ Assisting with the dissemination of campaigns to target audiences under the guidance
of the Sales Director.
● Target Audience Research:
○ Researching and identifying suitable target audiences, groups, and individuals for our
core service offerings (e.g., ePDP, iPDP, Workshops).
○ Collecting and verifying contact data (Email, Name, Phone) for the sales pipeline and
CRM systems.
● Sales Reporting and Metrics:
○ Assisting with the collection of sales data, including open rates, conversion tracking,
and campaign performance metrics.
○ Preparing basic sales reports to highlight outreach efficiency and campaign success.
● Administrative Support:
○ Managing and updating the sales contacts database and CRM (Customer Relationship
Management) system.
○ Organizing and maintaining sales documents and collateral.
Requirements & Skills
● Essential: A strong interest in pursuing a career in sales, marketing, or business
administration.

● Skills: Excellent organizational skills, strong attention to detail, proficiency in Microsoft
Excel/Google Sheets, and clear written communication.
● Equipment: Access to a personal laptop or PC with reliable internet connection.
What We Offer (Voluntary Benefits)
● Foundational Sales Experience: A clear understanding of the sales pipeline, from lead
generation to reporting.
● Skill Development: Hands-on training in professional tools (CRM, Email Marketing
platforms) and development of critical soft skills (research, data management,
professionalism).
● Mentorship: Coaching and guidance from the Senior Leadership team regarding sales
strategy and best practices.
● Certification: Certificate of completion and professional reference upon successful 16-
week programme completion.

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

The Marketing department is a cornerstone of our Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP). As Head of Marketing, you will lead the integrated Public Relations and Graphic Design teams to create the visual identities, professional portfolios, and public-facing narratives that enable our participants to showcase their talents effectively. By producing high-standard creative work and securing media visibility that documents their professional journey, you directly provide the "proof of impact" required to bridge employment gaps and help career changers and newcomers to the UK overcome discrimination in the job market.

Head of Department (Marketing)

The Opportunity

This position offers a significant career step-up, providing experience in managing integrated creative operations, brand strategy, and public relations within a social justice framework. In this Head of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring the visual and narrative identity of our mission is powerful, consistent, and impactful.

Role Purpose

The Head of Marketing sits between Directors and Managers, turning high-level creative and communication objectives into clear, deliverable department plans. You will own the direction, structure, and delivery control of both the Graphic Design and PR functions to ensure pace, reliability, and professional excellence across all internal and external outputs.

Key Responsibilities

• Integrated Strategic Planning: Turning Director objectives (e.g., PDP marketing packs, QMC branding, podcast promotion) into practical departmental plans with synchronized design and PR timelines.

• Manager Leadership: Coaching Graphic Design and PR Managers to run projects effectively, ensuring 100% work visibility in MeisterTask.

• Brand & Narrative Consistency: Ensuring that visual assets and written communications (press releases, social media, articles) are perfectly aligned with Quilombo UK’s tone and brand standards.

• Assurance & Rework Control: Reducing rework by improving initial brief clarity and ensuring time is built into plans for thorough creative and editorial review.

• Director Reporting: Providing weekly reports on marketing milestones, media engagement, WIP status, and risks, offering clear recommendations for strategic choices.

• Culture & Standards: Ensuring the department aligns with Quilombo UK’s communication standards and professional values.

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, HR, Research, and Production teams for up to 10 hours per month for professional or departmental support.

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Financial Incentives: Profit Sharing & Commission

• Project Commission: To recognise the transition toward paid work, a commission structure is in place for any paid work carried out.

• Head of Department Share: The HoD receives a 15% share of the commission for work carried out. This percentage is shared between all individuals at the HoD level working on a specific task.

• Business Development Bonus: If work is brought in by the HoD (rather than a Quilombo UK director), the HoD will receive an additional 10% commission on top of their standard share.

• Payment Terms: Commission is paid upon project completion and after payment is received from the client.

Requirements

Essential

• Proven experience in marketing management, graphic design, or public relations.

• A portfolio of illustrations, graphics, and/or PR campaigns (press releases, social media strategy) / CV.

• Familiarity with design software (Adobe Suite, Canva) and PR/Social Media technologies.

• Flexibility and openness to work on a variety of tasks spanning visual and written communication.

• Focused, organised, and able to prioritise and execute tasks independently.

• To show professionalism at all levels and in all environments.

• Strong team player with the ability to lead multiple specialist functions.

• A keen eye for aesthetics, detail, and narrative tone.

• Excellent communication skills.

• Degree in Marketing, Design, Communications, or a related field is a plus.

• This is a 100% remote-only position.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

Selection Process

• Informal interview.

• Requirement of two professional references.

Volunteer Role: Operations Support (On-site)

Location: Wolverhampton (On-site)
Commitment: Minimum 12 hours per week (Flexible)
Start Date: ASAP (This Week or Early Nextweek)

About the Role

We are urgently looking for Operations Support Volunteers to help run and scale our Baby Bank services. This is a hands-on role where you will support day-to-day operations and help deliver essential items to families in need.

This is a fast-moving opportunity, and volunteers can start immediately.

Areas You May Be Assigned To

Depending on your availability and strengths, you may be assigned to one or more of the following:

1. Baby Bank Operations

• Prepare and organize items for families
• Support distribution of clothing and essentials
• Assist with packing and handling donations

2. Stock & Inventory

• Sort and categorize donated items
• Maintain clean and organized storage areas
• Support basic tracking of stock

3. Admin Support

• Assist with simple data entry and tracking
• Help manage inquiries and basic coordination
• Support scheduling and documentation tasks

4. Outreach & Community Engagement

• Help promote services locally
• Distribute flyers and connect with the community
• Support awareness and volunteer recruitment efforts

5. Social Media & Marketing

• Assist with posting updates and recruitment content
• Help increase visibility of the organization
• Capture simple photos/videos of activities

What We’re Looking For

• Reliable and able to commit to scheduled shifts
• Willing to support in different areas as needed
• Positive attitude and team player
• No experience required (training provided)

Why Join Us

• Make a real impact in your community
• Gain hands-on experience in operations and teamwork
• Be part of a growing and purpose-driven initiative
• Flexible volunteering based on your availability
• CV Development for your career goals

Recruitment Process (Fast Track)

• Apply → Join Intro Call → Start Volunteering
• No long interviews
• Immediate onboarding for committed applicants

We are currently hiring for immediate start this week or next week, so early applicants will be prioritized.

Voluntary Sales Administrator
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Voluntary (Unpaid) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly organised and detail-oriented individual to join our team as a
Voluntary Sales Administrator. This role is designed for individuals looking to gain foundational
experience and an understanding of the sales lifecycle in a professional environment.
The administrator will provide essential support to the Sales Team, ensuring smooth operation
of all outreach campaigns and accurate performance reporting. This is a learning role focused
on developing business-critical administrative, research, and communication skills.
Key Responsibilities & Learning Areas
The Administrator will support the sales function by focusing on administrative efficiency and
target identification:
● Email Creation and Dissemination:
○ Drafting, preparing, and proofreading sales outreach emails and follow-up templates
(using tools like Mailchimp).
○ Assisting with the dissemination of campaigns to target audiences under the guidance
of the Sales Director.
● Target Audience Research:
○ Researching and identifying suitable target audiences, groups, and individuals for our
core service offerings (e.g., ePDP, iPDP, Workshops).
○ Collecting and verifying contact data (Email, Name, Phone) for the sales pipeline and
CRM systems.
● Sales Reporting and Metrics:
○ Assisting with the collection of sales data, including open rates, conversion tracking,
and campaign performance metrics.
○ Preparing basic sales reports to highlight outreach efficiency and campaign success.
● Administrative Support:
○ Managing and updating the sales contacts database and CRM (Customer Relationship
Management) system.
○ Organizing and maintaining sales documents and collateral.
Requirements & Skills
● Essential: A strong interest in pursuing a career in sales, marketing, or business
administration.

● Skills: Excellent organizational skills, strong attention to detail, proficiency in Microsoft
Excel/Google Sheets, and clear written communication.
● Equipment: Access to a personal laptop or PC with reliable internet connection.
What We Offer (Voluntary Benefits)
● Foundational Sales Experience: A clear understanding of the sales pipeline, from lead
generation to reporting.
● Skill Development: Hands-on training in professional tools (CRM, Email Marketing
platforms) and development of critical soft skills (research, data management,
professionalism).
● Mentorship: Coaching and guidance from the Senior Leadership team regarding sales
strategy and best practices.
● Certification: Certificate of completion and professional reference upon successful 16-
week programme completion.

Trailblazers’ mission is to reduce re-offending and inspire new futures. Your support will help a young man to reconnect with his community, friends and loved ones, go into education, training and employment, and give a person a sense of hope for the future.

Trailblazers has been providing mentoring services to people in prison since 1998 with ultimate aim to reduce re-offending. We provide support to men between the age of 18 - 35 in custody who have 6 months left of their prison sentence, and then 'through the gate' into their own community for up to 12 months. The Education, Training & Employment (ETE) team supports our mentees in custody to break down barriers to employability. Post-release, this continues by supporting mentees to gain meaningful and career changing roles in sector specific industries such as Construction, Engineering, Catering & Hospitality or the Self-Employment route. 

The ETE team are looking to build a team of volunteers to work with mentees in the community and to shape the existing ETE service in the Thames Valley area. We are looking for volunteer mentors who can commit for up to 12 months and give a few hours a week to support men to change their life by being inspirational role models, helping with goal setting and supporting their mentee to access ETE opportunities and ultimately gain meaningful employment. Mentoring sessions will be 1:1, take place weekly and can be done remotely by telephone or online. These sessions will last approximately one hour, but some time should also be given to liaising with Trailblazers staff and researching relevant opportunities. 

Induction training is provided, out of pocket expenses covered, a mobile phone is provided to protect your identity, a Trailblazers T-shirt and lanyard are provided, DBS costs are covered, as well as regular reflective practice sessions to support you within your role. 

We are actively looking for people to join our mentoring community with lived experience of the criminal justice system, under represented groups from BAME community, creative arts, business skills, wellbeing - whatever your skills and background we are open to hear from you to support our diverse group of men. 

Trailblazers are looking for Volunteer Mentors who are:

• Empathetic with a positive outlook and manner.
• Able to help others without judgement or discrimination.
• Excellent communicators with a sense of humour.
• Well organised, can prioritise and multi-task.
• Reliable and able to commit to the role for up to 12 months providing weekly ETE sessions remotely either by telephone or via Zoom / MS Team digital platforms.
• Have skills and experience in supporting those who are disadvantaged into education, training and employment (ETE).
• Able to work independently with the ability to prioritise and manage your own workload with minimal supervision taking a flexible and creative approach to the demands of the post.
• Able to demonstrate sensitivity to other cultures, working with people from other backgrounds and demonstrate a commitment to equal opportunities.
• Live within a 30 mile radius of Bicester.