Charities assistant volunteer roles

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands.

Fancy helping us transform surplus food into something delicious?

Join our kitchen team in Birmingham to help reduce food waste, while experimenting with new ideas and techniques to create tasty dishes!

Morning and afternoon shifts available.

Key Responsibilities

• Assist with possible lunch service and light food prep/supporting of learning activities.
• Clear tables and help with dishwashing.
• Ensure kitchen and dining areas are tidy and safe.
• Help pack away food and supplies at the end of service.
• Engage with guests in a respectful and supportive manner

Requirements

• No formal experience needed - just a willingness to learn.
• Ability to follow instructions and work as part of a team.
• Basic understanding of food hygiene (training provided).
• Reliable and punctual

This is a great opportunity to get involved and make a real difference by providing valuable administrative support at our Head Office in Newmarket. We are looking for a reliable and enthusiastic volunteer who would like to use their existing admin skills and experience to support a dynamic charity at the heart of the racing industry.
If you’re organised, proactive and enjoy being part of a friendly team, we would love to hear from you!

As a Volunteer Administrator, you'll bring your office experience and IT skills to support Racing Welfare’s daily operations. You’ll be comfortable using Microsoft Office programmes like Outlook, Word, and Excel and able to work independently with flexibility. All volunteers must maintain confidentiality and follow Racing Welfare's confidentiality policy and procedures.

Time Commitment: Approximately 1 day per week, flexible based on availability.

Key Responsibilities:
• Photocopying and scanning documents
• Responding to general enquiries via email and telephone
• Contacting external organisations/suppliers for quotes
• Processing card payments over the phone, including donations
• Sending letters and cards
• Compiling attendance lists/ coach registers for events
• Maintaining accurate, up-to-date records according to organisational guidelines and procedures
• Participating in supervision and ongoing training as required
• Helping with other miscellaneous office duties such as tidying/sorting the offices, stock checks and stationary orders etc.
• Taking telephone messages

Required Skills and Attributes:
• Proficiency in Microsoft Outlook and Office programmes, including mail merge.
• Strong attention to detail
• Excellent written, verbal, and face-to-face communication skills
• Reliability, punctuality and a professional attitude
• Ability to maintain confidentiality at all times
• Strong organisational skills, with the ability to collect, review, and disseminate information effectively
• Ability to work well within a team and establish effective working relationships

Support and Training:
We will provide all necessary materials and training, including safeguarding training, health and safety and data protection. You will receive continuous support and guidance from a dedicated member of staff throughout your volunteering role.

Benefits of Volunteering with Racing Welfare:
• Be part of a friendly, dedicated team and meet new people
• Continued development of your administrative and communications skills
• Experience the reward of supporting your local and national community
• Gain valuable skills and experience to enhance your CV
• Claim previously agreed out-of-pocket travel expenses

Important Information
• Safeguarding Training: Must be completed before starting the role.
• DBS Check Required: This role is subject to a Basic DBS check, which will be organised and paid for by the charity.
• Two references: Must be completed before starting the role
• Access to Transport Required: No, however, it may be needed if not local to the head office in Newmarket.
• Age Requirement: 18 years or above.

Interested?
For more information, or to apply, please contact use via email outlining your skills and experience and providing a short summary of how you meet the role description.
If you’re shortlisted, we will invite you to our Head Office for an interview. After that, there will be an informal face-to-face chat with a few members of the team, so you can get to know us and we can get to know you a little better. Volunteers join us for an initial six-month trial period, with continuation based on mutual agreement and shared expectations. 

To learn more about what we do visit our website.

Job Overview
We are seeking dedicated and compassionate Volunteers to join our drop in group in Thame, South Oxfordshire that take place on the 2nd and 4th Tuesday afternoon of the month between 2 pm -3.30 pm . This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience.

The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.

Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.

Responsibilities

• Provide companionship and support to individuals, particularly those living with asphasia.
• Assist in organising activities that promote social interaction and engagement.
• Communicate effectively with participants, ensuring their needs are understood and met.
• Help maintain a safe and welcoming environment for all participants.
• Collaborate with other volunteers to enhance the group.

Qualifications

• An understanding or knowledge in aphasia is desirable.
• Strong communication skills, with the ability to engage effectively with diverse groups.
• Proficiency in IT, including familiarity with common software applications.
• A compassionate and patient attitude towards individuals in need of support.

This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.

• Language training provided

Help us turn community generosity into compassionate care.

We’re looking for a reliable and detail-oriented volunteer to support our retail team by helping to process money from our shops. You’ll play a key role in ensuring that funds are counted and banked promptly.

Our hospices provide vital care and support to people with life-limiting illnesses and their families across the local areas. This care is only possible thanks to the incredible efforts of our shops and retail team.

This role will provide support to our Retail Office, ensuring that money from our shops is counted and banked in a timely manner. The time required will need to be one to two mornings per week.

This position is open to anyone with a keen interest in Friends of the Earth and our local campaigns in the borough of Camden. We are looking for people interested in environmental and sustainability issues and environmental justice in the Camden community who enjoy assisting in the organisation of events.

Duties:

The events assistants will provide support in our events as part of a team, including tasks like:

• Assisting with the execution of various charity events and campaigns

• Helping with the preparation of events and campaigns

• Attending meetings with the group and events such as FoE marches 

• Setting up event spaces, including decorations and signage

• Addressing any issues that arise during the event and providing immediate solutions

• Collecting event data and feedback from attendees

• Assisting with post-event reporting

Desired attributes: 

• Good organisation skills and a collaborative mindset

• Strong communication and interpersonal skills to interact with diverse stakeholders

• Ability to work independently and as part of a team

• Attention to detail and ability to manage multiple tasks simultaneously

• Passion for the charity's mission and commitment to its values

We are organising a screening of the animated film "Savages" at Clarence Hall in Camden and would like to invite you to the screening and help with the preparation as well as organisation on the day. There is also the Together march in Central London on 28th March. 

Look forward to your application. Anyone who cares about the environment and want to be part of a nice group please apply!

Please send us a message stating clearly why you are interested in volunteering in our group.

Role Overview
Are you a retired health professional or a SLT students, or looking at retraining to become a speech and language therapist... Read on!!

We are seeking dedicated and compassionate Volunteers to join our new drop in group in Hemel Hempstead that takes place on 1st monday of the month from 11am to 1pm. This role is ideal for individuals looking to make a meaningful impact in the community while gaining valuable experience.

The Say Aphasia charity provides support groups across the UK for people with aphasia; a language and communication disability caused by a brain injury like a stroke. Aphasia affects over 350,000 people in the UK but is little understood or known about by the public. It is the only aphasia charity set up by people with aphasia for people with aphasia; helping them to adapt to their new way of life and regain their independence and confidence.

Aphasia occurs due to injury to the brain such as a stroke. It affects access to language, resulting in difficulties following conversations, speaking, reading and writing.

Volunteers will support the running of the group with communicating, and will have the opportunity to utilise their communication skills and IT knowledge to take a register of attendance.

Responsibilities

• Provide companionship and support to individuals, particularly those living with asphasia.
• Assist in organising activities that promote social interaction and engagement.
• Communicate effectively with participants, ensuring their needs are understood and met.
• Help maintain a safe and welcoming environment for all participants.
• Collaborate with other volunteers to enhance the group.

Qualifications

• An understanding or knowledge in aphasia is desirable.
• Strong communication skills, with the ability to engage effectively with diverse groups.
• Proficiency in IT, including familiarity with common software applications.
• A compassionate and patient attitude towards individuals in need of support.

This volunteer position offers a rewarding opportunity to contribute positively to the lives of others while developing personal skills and experiences.

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Executive Assistant provides high-level administrative and operational support directly to the Executive Director (Karyne). This role ensures the Executive Director’s time, priorities, communication, and strategic initiatives are well-managed and executed efficiently.

The Executive Assistant acts as a gatekeeper, coordinator, and trusted support partner to enable the Owner to focus on leadership, growth, and strategic decision-making.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Minimum of 12hrs per week and 4hrs per day

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

• Manage the Owner’s calendar, appointments, and scheduling

• Coordinate meetings, prepare agendas, and document action points

• Screen and prioritize emails and communications

• Draft correspondence and internal communications on behalf of the Owner

• Track key projects and follow up on action items

• Support planning of events, campaigns, or strategic initiatives

• Prepare reports, summaries, and presentations when required

• Liaise with internal managers and external stakeholders

• Maintain confidential records and sensitive information

• Assist with operational oversight when delegated

Qualifications

• Proven experience as an Executive Assistant, Personal Assistant, or similar role preferred

• Strong administrative and organizational background

• Comfortable using Google Workspace, Microsoft Office, and communication tools

• Ability to manage confidential information with discretion

• Highly reliable and detail-oriented

Skills

• Strong organizational and time management skills

• Excellent written and verbal communication

• High level of professionalism and discretion

• Ability to prioritize and manage multiple tasks

• Problem-solving and proactive thinking

• Strong coordination and follow-up ability

• Emotional intelligence and stakeholder management

Volunteer Assistant Tutor – Rotherhithe Saturday School

Empowering Young Minds, Boosting Core Skills
Maths & English Every Saturday 10am-12pm for Kids Aged 7-11

Skills Development Training is a 10+ year established Southwark charity running a new Rotherhithe Saturday School for children aged 7-11 (Years 3–6). We are looking for a committed Volunteer Assistant Tutor to support our small-group Maths & English sessions.

Role Overview

• Support the lead tutor every Saturday, 10am–12pm (term time).

• Help deliver 1 hour Maths + 1 hour English with a short break.

• Work with a small group of up to 10 pupils, focusing on: number fluency, reading comprehension and writing skills.

• Help with setting up the classroom, supporting individual pupils, and maintaining a positive learning environment.

What We Offer

• Travel expenses covered.

• Experience in a structured, professional education setting.

• Opportunity to develop teaching, classroom management and mentoring skills.

• A reference after a period of consistent volunteering.

What We’re Looking For

• Reliable and able to commit to most Saturdays, 10am–12pm.

• Enjoy working with children aged 7–11 and supporting their learning.

• Patient, encouraging and confident with basic Maths and English.

• Willing to complete a DBS check and follow safeguarding policies (training provided).

Location

The Business Centre, St. Olav's Court
Lower Road, London, SE16 2XB (Rotherhithe area)

Join us at Shaw Trust as a Volunteer Sales Assistant and help us raise vital funds to support communities across the UK. As a not-for-profit charity, all our proceeds go to helping people around the UK. 

As a Volunteer Sales Assistant, you will be the friendly face of our shop, making donors, customers and supporters feel welcome. 

You’ll be serving on the till, handling cash and card payments, answering queries and creating a welcoming atmosphere in the shop. 

Our friendly shop team will give you all the training and support you need to make you feel comfortable and confident here. We believe that everyone has something to offer, even if you have no experience in retail. 

What’s in it for you 

Boost your confidence and help people in your community by volunteering with us. It's a great way to meet people, learn new skills, and put your time to good use. 

Most of the time, we cover some lunch and travel expenses. We’ll always be as flexible as possible around your education, health, family, work or other commitments. 

What we’re asking for 

We are looking for friendly, reliable people who enjoy being part of a team and want to make a difference. Most volunteers give around 4 hours each week but we can be flexible around you. Volunteers in our shop must be aged 14 and over.

If you have any questions, just ask! 

Tempted? Click Apply now and we'll get back to you soon! 

Join Shaw Trust 

Shaw Trust is a national charity which helps people to achieve their potential, find meaningful employment, and boost their wellbeing.

From Glasgow to Glastonbury, our 32 shops raise over £1,000,000 annually to help us support 300,000 people.

We know everyone has something to offer. With over 350 volunteers in our shops, you can be part of a committed and caring team, giving time to improve communities across the UK.

Shaw Trust Registered Charity No. England & Wales: 287785. Scotland: SC039856.   

Join us at Shaw Trust as a Volunteer Retail Assistant and help us raise vital funds to support communities across the UK. As a not-for-profit charity, all our proceeds go to helping people around the UK. 

Whether you prefer to volunteer behind the scenes or to engage with customers, there’s plenty for you to get involved with. 

We believe that everyone has something to offer, even if you have no retail experience. We’ll give you all the training and support you need to make you feel comfortable and confident here. 

Key Tasks 

Every day is different in our shop – that’s part of the fun! 

• Sorting donations, including steaming and pricing them

• Serving customers at the till and helping donors/supporters 

• Create stylish window displays 

• Keeping the shop fully stocked and tidy 

What’s in it for you 

• Improve your skills and boost your CV 

• Grow your confidence and meet new people 

• Receive some lunch and travel expenses 

• Flexibility around your health, education, family, work or other commitments 

• You’ll be staying social and active 

What we’re asking for 

• We typically ask for around 4 hours a week but we can be flexible 

• That you’re helpful and happy to be part of a team 

• Volunteers in our shop must be aged 14 or older 

Volunteering is a great way to make a real difference and build your skills. If you have any questions, just ask!  
 

Tempted? Click Apply now and we'll get back to you soon! 

Join Shaw Trust 

Shaw Trust is a national charity which helps people to achieve their potential, find meaningful employment, and boost their wellbeing.

From Glasgow to Glastonbury, our 32 shops raise over £1,000,000 annually to help us support 300,000 people.

We know everyone has something to offer. With over 350 volunteers in our shops, you can be part of a committed and caring team, giving time to improve communities across the UK.

Shaw Trust Registered Charity No. England & Wales: 287785. Scotland: SC039856.   

Our small friendly Charity Shop in South Westminster

As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team!  You will receive excellent support and opportunities to learn team skills and customer service.  You can obtain a reference for future employers.

How does this role make a difference?

You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.

What will you be doing?

Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:

· Customer service on the till

· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team

· Greeting and helping customers

· Replenishing the stock on the shop floor

· Sorting donations

· Helping present top items in window display and around the shop

· Promoting the work of the Centre to the public

Want to increase your skills in retail?

If you want to develop in this role, we are keen to support you.  There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers.  Let us know if this interests you.  We also have employment advisors who can provide employment support.  Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.

What are we looking for?

No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:

· Over 16+

· Good spoken English needed – at least Entry Level 3

· The ability to contribute to a positive team culture and atmosphere

· Be able to provide a friendly, high-quality service to customers

· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect

· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room.  Manual handling training will be given.

What is the time commitment?

The shop opening hours are 10am – 4.30pm, Monday – Friday.  A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.

How will you be supported?

· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.

· You will receive a Centre induction from a Volunteer Coordinator

· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.

· For volunteers who stay for more than three months, we are happy to provide a reference.

Role Purpose:

To assist our charity shop team(s) in raising the essential funds which allow us to continue supporting local children and their families. 

Tasks & activities

Supporting with the day-to-day running of our charity shop, in which some of the activities may include:

• Handling, processing and attractively displaying donations,

• Providing excellent customer service and serving members of the public on the till,

• Being an advocate for Forget Met Not by promoting the work we do and the importance of raising funds.

Personal qualities & experience

You will need to have an interest in retail and customer service. Previous experience of working in retail is useful, but not essential as full training will be provided.

For this role you will need to be:

• Friendly and enthusiastic

• Honest, reliable and have a willingness to learn

• Self-aware as well as able to reflect on your own experiences and feelings

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.

About our Abergavenny Shop:

Abergavenny is one of our newer shops, beautifully designed to showcase quirky and unique donations. It also features a famous formalwear and bridal room, offering a unique shopping experience.
 

Considerations:

Age requirement: 16+

Location: 55 Frogmore Street, Abergavenny NP7 4AR 

Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.

Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

Click here to view the full role description

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Providing care and support is something we are only able to do because of the kindness and commitment of our wonderful staff, supporters and volunteers.

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Baby Bank Administrator provides structured administrative support to ensure efficient and organised service delivery.

The postholder will manage incoming enquiries, maintain digital records, support volunteer coordination logistics, and assist in stock documentation and reporting processes.This role requires strong organisation, attention to detail, and professionalism when communicating with vulnerable families and external partners.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Commit to a minimum of 12 hours per week.

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

1. Client Communication & Frontline Support

• Answer incoming phone calls professionally and compassionately

• Respond to email enquiries in a timely and structured manner

• Manage appointment bookings and referral confirmations

• Provide clear information about Baby Bank services and eligibility

• Maintain confidentiality and safeguarding awareness in all communication

• Welcome visitors and support front desk coordination when required
   

2. Administrative & Digital Systems Support

• Maintain accurate digital records of referrals, appointments, and service users

• Update Charity Log database and internal tracking system

• Support data entry for stock distribution record

• Prepare basic reports for the Baby Bank Manager

• Ensure documentation is organised and up to date

• Assist with digital onboarding documentation for volunteers

3. Volunteer Coordination Support

• Support scheduling of volunteers in coordination with the Manager

• Maintain volunteer attendance record

• Assist in preparing volunteer documentation and review paperwork

• Communicate shift confirmations and reminder

4. Stock & Inventory Administration

• Log incoming donations into tracking systems

• Record distributed items against client records

• Support inventory data update

• Flag stock shortages to the Baby Bank Manager

5. Corporate Volunteer Day Support

• Assist with preparation of attendance sheets and documentation

• Prepare administrative packs for corporate volunteer sessions

• Record participation and basic impact data

6. Compliance & Record Management

• Ensure data protection compliance in all record keeping

• Maintain confidentiality of client and volunteer information

• Follow WFRC safeguarding, Health & Safety, and Equal Opportunities policies
   

7. General Responsibilities

• Take meeting minutes when required

• Provide administrative support across WFRC services when necessary

• Undertake additional reasonable duties as directed by the Baby Bank Manager

Qualifications

• Previous experience in administrative or office support roles preferred

• Experience in customer service or frontline communication

• Basic knowledge of Microsoft Office (Word, Excel, Outlook)

• Comfortable using digital systems and databases

Skills

• Strong communication skills (verbal and written)

• High attention to detail

• Professional phone and email etiquette

• Organised and structured approach to work

• Empathy and sensitivity when dealing with vulnerable families

• Ability to manage multiple tasks efficiently

• Reliability and accountability