Charities assistant volunteer roles

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We are looking for a Volunteer Shop Assistants to assist in the running of WFRC’s retail shop to maximise sales of new and used goods that help us to generate vital funds to support the vital services that we provide for women and families. You will be providing invaluable help in the operation of our charity shop

Principal Responsibilities:
- To serve customers and record purchases on the cash register
- To work with staff and other volunteers to sort, steam, hang, ticket and size donated
clothing for sale in the shop
- To help keep the shop clean.
- To assist with shop displays.
- Provide information leaflets and signpost any enquiries for WFRC services
- Comply with WFRC relevant Policies and Procedures
- Wear personal identity badge whilst volunteering
- Represent the professional standards of the charity

Key Skills & Abilities
→ An interest in the shop, and an enthusiasm for raising money through its work.
→ The ability to work as part of a team.
→ A flexible approach
→ Able to provide a friendly, high-quality service to customers
→ Basic numeracy
→ A sense of humour
→ An understanding of the need for confidentiality
→ Good timekeeping
→ Reliability and trustworthiness
→ A willingness to undertake training required for role

Job Type -Traineeship
Job Time - Minimum 12 Hours Per Week (Flexible shifts between 9am-5pm)
Job Location - On-site

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

How to Apply:

Please apply for our Volunteer role by emailing the following information to our shop team on: SHOP EMAIL ADDRESS

· Your full name (first name and surname)

· Your date of birth (all of our Volunteers must be a minimum of 18 years of age)

· Your email address

· Your phone number

· How many hours a week you’d be interested in volunteering in our Volunteer role for

Any personal information you share will be used solely for processing your application for volunteering.

We are looking for an enthusiastic Kitchen Assistant to join the team in our exciting new community space! Plateful Cafe is a recently established charity that seeks to help refugees in the surrounding area into employment within the food and hospitality sector. We are opening a community cafe selling delicious Middle Eastern food such as hummus, falafels, salads, okra stew and much more! Our cafe will be staffed by people with refugee status and experiences of forced migration who are being trained to work in the food industry, as well as dedicated volunteers like you. If you are passionate about being part of a community that celebrates a diversity of cultures and delicious food, this is your opportunity to make a difference and join us on our exciting journey with Plateful Cafe.

Fundraising and Communications Internship  

We are seeking a Fundraising & Communications (F&C) Intern to support our peacebuilding mission through strategic communications, donor engagement, and fundraising activities with European supporters. This internship offers a unique opportunity to gain hands-on experience in international development communications, while contributing to meaningful peacebuilding work in fragile and conflict-affected contexts.

Concordis Internships are designed as a two-way learning opportunity. We encourage interns to contribute the skills and experience they already have, while also exploring new areas of work and developing additional competencies. Interns are supported to take on responsibilities that align with their interests, learn new tools and approaches, and gain exposure to different aspects of fundraising, communications and peacebuilding.

As a F&C intern, you will work as an assistant to the F&C Manager and contribute to strengthening Concordis’ visibility, relationships, and impact. The work you do will be real, relevant and public facing. Our aim is that you will leave Concordis with enhanced skills, stronger career options, and practical experience that adds clear value to your CV — the more you put in, the more you will get out. 

Role Information:  

Position: Fundraising & Communications Intern

Location: Remote (working from home)

Reporting to: Fundraising and Communications Manager

Duration: 6 months; working three days (or 22 hours) per week (Flexible working hours; different time zones accommodated) 

Start date: Monday 20 July 2026 

Remuneration: Volunteer position. Concordis will reimburse reasonable expenses, including a small daily lunch allowance.

Role Description:  

As a F&C Intern, you will support Concordis’ external engagement and income-generation efforts. You will work closely with the UK-based team and relevant Programme Managers to achieve this.

Responsibilities may include:

• Gathering stories, photos and videos from programme staff. 

• Assisting with the creation of communications content (website, newsletters, social media, reports). 

• Helping design visual content and layouts for digital and print materials. 

• Supporting internal communications and programme communication needs.

• Monitoring engagement metrics and supporting reporting on outreach activities.

• Supporting fundraising campaigns, donor communications, and proposal development.

• Updating and managing the CRM system. 

Who should apply:  

For this position, we welcome applicants who have:

• A strong interest in peacebuilding, international development, or humanitarian work.

• Excellent written and verbal communication skills. 

• An eye for graphic design and some experience in using a design platform like Canva. 

• Strong organisational skills and attention to detail. 

• Confidence working independently and as part of a remote team. 

• An interest or experience in fundraising, donor engagement, or communications. 

• Skills or interest in one or more of the following: design, journalism, content writing, CRM systems, newsletters, social media, UX/UI, Squarespace (or comparable system). 

• A high level of fluency in English.

• Concordis is a tri-lingual organisation, so any knowledge of French and/or Arabic also helps.

How to apply:  

Application Deadline: 29 June 2026, 23:59 GMT  

Applications will only be considered if they are submitted as follows:

1. Please send us your CV/resume (no more than two pages long) and a covering letter, both in English. 

2. Send them as two separate documents, saved in PDF format and title both like this: Your first name - Your last name - Name of Document - Numerical date. e.g. John Smith - CV - 0626.

3. In your covering letter, also no more than two pages long, please explain:

• Why you would like to work with Concordis International

• Your experience or interest in communications and/or fundraising. 

• Any relevant skills (writing, design, CRM, digital tools, UX/UI, journalism). 

• Your language skills. 

• How you hope this internship will support your future career development. 

• When you would be available to start. 

• How you would balance this role with other commitments.

Selection process: 

You will receive an automated response acknowledging receipt of your application. Only shortlisted candidates will be contacted to progress to the next stage. We regret that due to numbers of applicants, we are unable to enter into individual correspondence with unsuccessful candidates. If you are shortlisted, you will be asked to complete a task. Those who submit the strongest task will be called for interview. We will keep your personal data carefully and within the requirements of the General Data Protection Regulations. Concordis International is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all staff and volunteers to share this commitment. All offers of employment will be subject to pre-employment checks including satisfactory references and appropriate screening. 

For more information about Concordis, please visit our website at www.concordis.international

WIILMA exists to reduce loneliness and isolation 

We are looking for passionate people to join our team and are committed to building a diverse and inclusive environment and strongly encourage applications from all backgrounds, identities, and experiences.

Note: Because we are a volunteer-run organisation, our response to your inquiry may be slightly delayed, but we appreciate your patience and interest!

Are you looking to gain finance experience while making a meaningful impact in the community? Join Hidayah as a finance assistant in this volunteer-based role under the guidance of the treasurer.

Hidayah is a volunteer-led organisation supporting LGBTQI+ Muslims through community support, advocacy, education, and wellbeing initiatives. The finance assistant supports the financial operations of the organisation by helping maintain accurate financial records, assisting with reporting and budgeting, and supporting the treasurer with day-to-day finance administration.

This role is flexible and requires a minimum of 2 hours per week, with occasional additional time required during busy periods or year-end processes.

Key Responsibilities

• Support the Treasurer with financial administration and record-keeping. 

• Input and maintain financial data using Google Sheets and Sage. 

• Organise invoices, receipts, bank statements, and financial documentation. 

• Assist with bank reconciliations and volunteer expense claims. 

• Help prepare monthly financial updates and reports for the board. 

• Support budgeting, audits, year-end preparation, and strategy reporting. 

• Maintain confidentiality and handle financial information responsibly. 

• Attend monthly meetings and provide support where required. 

Person Specification

Essential Skills & Experience

• Basic understanding of finance, bookkeeping, or accounting principles. 

• Good IT skills, particularly using spreadsheets.

• Strong attention to detail and accuracy. 

• Ability to work independently and collaboratively. 

• Good organisational and communication skills. 

• Experience using accounting software such as Sage (desirable). 

• Commitment to the mission and values of Hidayah. 

Commitment Expected

• Attend periodic online 121s with the treasurer.

• Be available for occasional catch-up meetings with the treasurer and chair. 

• Respond to emails and finance-related tasks promptly. 

• Support accurate financial record-keeping and reporting. 

Benefits of the Role

• Opportunity to make a meaningful impact within LGBTQ+ Muslim communities. 

• Gain practical experience in charity finance and governance. 

• Build confidence and strengthen your CV. 

• Opportunity to work with a supportive and passionate volunteer team. 

• Networking, training and professional development opportunities.

We are seeking a reliable and detail-oriented HR Assistant to support our recruitment and volunteer coordination processes. In this role, you will work closely with the HR & Recruitment Officer to help deliver an efficient and inclusive recruitment experience, from advertising roles through to onboarding new volunteers.

A key part of this role involves maintaining accurate records within our CRM system to support recruitment and onboarding activities.

This is a great opportunity to gain hands-on experience in HR and recruitment within a grassroots charity environment.

Hidayah is a UK-based charity that supports LGBTQI+ Muslims by creating safe, inclusive spaces and promoting wellbeing, inclusion, and social justice.

Key Responsibilities

You will support a range of recruitment and administrative activities, including:

• Assisting with the creation and posting of job adverts and volunteer opportunities
• Supporting recruitment activities, including screening applications and scheduling interviews
• Maintaining accurate candidate and volunteer records using the organisation’s CRM system
• Assisting with onboarding tasks such as collecting documents and reference checks
• Supporting the development, review, and organisation of HR policies and procedures
• Contributing ideas and initiatives that help promote a positive and inclusive workplace culture
• Communicating professionally with applicants and volunteers via email and other platforms
• Updating and organising documents within shared systems such as Google Drive
• Supporting inclusive, fair, and transparent recruitment practices
• Attending monthly check-in meetings with the HR & Recruitment Officer
• Assisting with general HR and administrative tasks where required

• Person Specification

• Essential Criteria

• Strong organisational and administrative skills 

• High level of attention to detail 

• Ability to handle sensitive information with confidentiality and professionalism 

• Good written and verbal communication skills 

• Confidence using Google Workspace (Docs, Sheets, Drive) 

• Ability to manage time effectively and meet deadlines independently 

• Commitment to equality, diversity, and inclusion 

• Alignment with the values and mission of Hidayah LGBTQI+ 

• Desirable Criteria

• Experience using CRM systems or applicant tracking systems 

• Previous experience in recruitment, HR, or volunteer coordination 

• Understanding of inclusive recruitment and accessibility best practices 

• Awareness of challenges facing LGBTQI+ Muslims and other marginalised communities 

• Experience working or volunteering within a charity or community-based organisation 

• Time Commitment

• This is a flexible voluntary role that can be carried out alongside other commitments, provided agreed tasks are completed on time.

• Minimum of 2 hours per week, with the opportunity to contribute additional hours if available 

• Flexible working schedule 

• Attendance at a monthly check-in meeting 

• Benefits of Volunteering

• Make a meaningful impact within the LGBTQI+ Muslim community 

• Be part of a values-driven organisation promoting inclusion and social justice 

• Gain hands-on HR and recruitment experience 

• Develop professional, organisational, and interpersonal skills 

• Expand your professional network 

• Receive a reference for your CV

Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place for local people to find out more about how we help older people in their area. Our volunteers always enjoy being part of our shop teams; chatting to our customers about the fabulous items we sell and telling them about the fantastic work that we do.

As a Customer Service Volunteer you will get the chance to meet new people and make friends, plus play a vital role in helping to raise funds to support local older people.

You will be working on the shop floor as the welcoming face of our charity. Serving customers with a smile, using the till (don't worry, we will show you how) and handling money and sales.

When people come in to donate items you will be thanking them for their support and helping them to complete Gift Aid signups on our Gift Aid system.

You will help to make our shops look amazing; putting out items that the sorting teams have prepared, helping with merchandising, labelling and ensuring the shop is clean and always looking its' best.

You will need to be ok using a touch screen device as our tills run on a tablet, though we will always provide full training and some time for you to get used to using this first.

Lastly, you may have people enquiring about our work, or asking for help and we will provide you with all the details of where to refer them to within the charity.

It would be ideal if you could volunteer one shift a week, which is about four hours but we're also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need.

It’s really easy to get your volunteering started, if you're over 16 years old, just click on ‘Apply’ to start filling in your details!

We currently need volunteers on Saturdays and Wednesdays

SNAAP is a charity based in Herne Bay, Kent which provides disabled children and their families with clubs and days out throughout the year. Children are aged 0-25 and disabilities range depending on the club:

Chill-in Youth Club - ages 11-25 years - less complex needs. Every other Tuesday 4.30-7.30 in Herne Bay. Young people who attend like to chill on bean bags, help cook their dinner, do gaming, play sporting games or just sit at a table and do craft or chat. There will be someone you can help! And you are an important mentor to these young people as they learn key independance skills. You can really make a difference to a young person and your attendance helps us take even more young people as this club is run at capacity.

Buzz Club - ages 8-13 years - less complex needs. 1 day a week during school holidays 9.30-2.30 in Herne Bay. Children love to make slime, do crafts, enjoy outside play and games, bake cakes and much more! This can be a lively session, depending on which children book on, so your help is much needed so we can keep an eye on all the different areas. 

Family Days out - families with all needs. These are held during all school holidays and range from a day at the beach or pool, diggerland, bowling or Mote Park. Providing support from staff and volunteers enables many families to attend, so your support is crucial. Play with children, provide an extra pair of hands at the beach to keep children safe, or create fun games at the park. 

Join us and make a big difference to the lives of disabled children and their families, as well as being part of a fab team! Also, Volunteering with us often leads to employment as a Play Support Worker. 

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Our small friendly Charity Shop in South Westminster

As well as being an important source of revenue for the Centre, the shop on Horseferry Road is the public face of the Cardinal Hume Centre to the residents and workers of Westminster. It can be a very busy environment with lots of regular customers. You will be part of a friendly, international team!  You will receive excellent support and opportunities to learn team skills and customer service.  You can obtain a reference for future employers.

How does this role make a difference?

You will be part of the fundraising team, raising funds to support the work of the Cardinal Hume Centre and promoting the work of the Centre to the public. Typically, the Charity Shop raises in the region of £50,000 per year.

What will you be doing?

Flexibility will be given where possible, but in general, volunteers will undertake the following tasks as part of this role:

· Customer service on the till

· Cashing up at the end of the day and walking the takings round to the reception and handing in to Finance Team

· Greeting and helping customers

· Replenishing the stock on the shop floor

· Sorting donations

· Helping present top items in window display and around the shop

· Promoting the work of the Centre to the public

Want to increase your skills in retail?

If you want to develop in this role, we are keen to support you.  There are more responsibilities you can take on in the shop, for example; opening and closing the shop, cashing up at the end of the day and helping with the induction of new volunteers.  Let us know if this interests you.  We also have employment advisors who can provide employment support.  Furthermore, if you want to expand your experience in the voluntary sector, you can combine your role in the shop with a volunteer role elsewhere in the organisation.

What are we looking for?

No special qualifications are needed to work in our shop, as relevant training will be given, however, we will be asking for the following qualities:

· Over 16+

· Good spoken English needed – at least Entry Level 3

· The ability to contribute to a positive team culture and atmosphere

· Be able to provide a friendly, high-quality service to customers

· A commitment to equal opportunities and to treating all individuals who visit or work in the shop with dignity and respect

· Physically fit - able to lift light bags and boxes and to comfortably use the stairs between the shop floor and the stock room.  Manual handling training will be given.

What is the time commitment?

The shop opening hours are 10am – 4.30pm, Monday – Friday.  A full or half day (10 – 1pm or 1 – 4.30pm) is ideal, but we are flexible and are grateful for even a couple of hours help each week. Ideally, volunteers will commit to a period of at least 4 months.

How will you be supported?

· You will be supported and trained in all areas of retail and customer service by the Charity Shop Manager and the Assistant Shop Manager.

· You will receive a Centre induction from a Volunteer Coordinator

· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel and also lunch if working a full day.

· For volunteers who stay for more than three months, we are happy to provide a reference.

Volunteering Opportunity

Social Media and Communications Assistant

What You’ll Do

Help promote Age UK Enfield’s work by creating engaging content for social media and supporting our communications. You’ll help us reach more older people, volunteers, and supporters through creative, informative posts and storytelling.

You will:

· Create social media posts using provided content or your own creative ideas

· Take photos or short videos at events

· Assist with newsletters, leaflets, and other communications

· Share insights or analytics to help improve our reach

Skills You’ll Use or Develop

· Creativity and written communication skills

· Social media content creation

· Basic digital design (e.g., using Canva – training can be provided)

· Attention to detail and tone of voice

· Awareness of inclusive and accessible communication

Time Commitment

2–4 hours per week (Flexible days)

Location: Age UK Office and some remote working
Reports to: Communications, Marketing & Volunteer Manager

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.