Charity support volunteer volunteer roles

Join us as a Volunteer Yard Assistant at one of our four rescue and rehoming centres where rescued horses begin their journey to a brighter future – receiving the expert, compassionate care they need to heal and thrive.

As a Volunteer Yard Assistant you’ll play an important role in supporting the smooth running of our yards by helping with day to day tasks. Your contribution will allow our expert grooms to focus on rehabilitating horses and preparing them for a loving new home.

This is a physically active role where you’ll get to be part of a friendly and inclusive team, experience the satisfaction of making a real difference, and have opportunities to be involved in other charity activities, such as open days. While horse handling may be limited, the sense of purpose, teamwork, and enjoyment are unlimited!

If you’re reliable, enthusiastic and enjoy working as part of a team, we’d love to hear from you. Our centres are currently looking for volunteers to help on the following days:

• Glenda Spooner Farm in Somerton, Somerset: Saturdays, Sundays, Mondays and Fridays from 9am to 11am, with the option to stay on until 1pm once established.
• Hall Farm in Snetterton, Norfolk: Any day except Tuesdays.
• Penny Farm in Blackpool, Lancashire: Saturdays and Sundays from 8am to 1pm or 2pm to 4.30pm.

Join us in our mission to save lives at Essex & Herts Air Ambulance

We are looking for volunteers to assist our Shop Managers in our brand new shop in Hemel Hempstead

Key Volunteer Activities:

• Assisting with the donations of stock, by sorting and steaming and preparing for shop floor
• Maintaining good stock rotation and levels at all times
• Helping with visual merchandising when needed
• Greeting customers in a friendly and approachable manner
• Understanding the Charities key standards and Values
• Becoming familiar with our Health and Safety Policies and being able to convey these to other volunteers
• Assisting the Shop Manager on daily tasks such as banking and stock takes, recycling and shop rotas
• Maintaining a clean and tidy work place which encourages a happy environment to work in
• Commitment to being part of a regular rota
• Giving any other assistance in relation to the smooth running of the shop as may requested by the Shop Manager
• We also have some specialist retail volunteering roles in our shops and warehouse e.g. helping with e-commerce
• Our shifts are 4 hours but we have a flexible approach so can work around the hours available to you. Regular sign-up to the rota is appreciated. However, ideally we would like you be able to cover 2 or 3 shifts a week

This is an exciting opportunity for passionate, innovative individuals to join our small but dynamic charity and make a lasting difference for people affected by alopecia.​Alopecia UK is a national charity with a vision for a world where people affected by alopecia live the life they want. The charity’s mission is to offer support, community and education to improve the lives of those with alopecia.

We are seeking talented trustees to strengthen our strategic leadership and support smooth succession as current trustees reach the end of their terms. This is an ongoing recruitment process, and we welcome applications at any time, particularly from those with expertise in the following areas:

• Charity fundraising: Leadership in a fundraising environment, ideally within the charity sector.
• Communications & Marketing: Senior communications or marketing role, with strong audience engagement insight.
• Legal: Experience providing legal advice at a senior level, preferably with charity or governance exposure.
• Dermatology in the NHS: Experience of treating patients with alopecia, with a deep knowledge of clinical pathways and related challenges in primary and secondary care.

About Alopecia UK

Founded in 2004, we work to help adults, young people and children affected by alopecia. This includes those with alopecia, as well as their loved ones. We are a small charity, with an annual income under £500,000, working nationally across the UK. Despite being small, we are the largest alopecia charity in the UK and have big ambitions to continue our growth and development, reaching more people than ever before. We agreed a new strategy in May 2025, and are committed to our key goal, which is to increase our reach, particularly in the communities that haven’t yet found us.

We have a fantastic and dedicated staff team (5.4 FTE) and board of Trustees. We also rely upon the generosity of volunteers, many of whom have personal experience of alopecia themselves. Alopecia UK receives no statutory funding from the government and is funded by community fundraising, donations, funding grants, and corporate partnerships.

​Alopecia UK Trustee Board

The Alopecia UK Trustee Board are a group of dedicated volunteers who are committed to Alopecia’s aims.

The Trustee Board meets four times a year (two face-to-face meetings and two virtual meetings). Face-to-face meetings tend to be held on Saturdays from approximately 10am-4pm. Virtual meetings tend to be held midweek from approximately 6.30-8.30pm.

Trustees are encouraged to participate in charity campaigns and attend flagship events, e.g., our Big Weekend and Alton Towers trip. Trustees are not paid, but out-of-pocket expenses are reimbursed. Trustees serve at least three years
 

We are looking for a finance professional to join our engaged and friendly board as Treasurer, with specific oversight of the charity’s financial management. While day-to-day financial administration is carried out by employees or external providers, the Treasurer works closely with them and the Board to ensure sound financial governance. The Treasurer provides financial leadership, helps trustees understand the organisation’s finances, and ensures that the charity meets its financial and statutory obligations.

You will have a qualification in Financial Management, Accounting, or Audit, or perhaps be a senior Finance Manager or Director in a charity. We welcome applications from people for whom this is their first Treasurer role, but we are seeking candiates who have some understanding and/or experience of the charity sector.  We are willing to provide access to training around the treasurer role, but a basic knowledge of charity accounting and financial management would be a strong advantage.

You will have the ability to communicate financial information clearly to those without financial expertise and be a strategic thinker, with the ability to balance financial scrutiny with broader trustee responsibilities.

Our board meet once a month (either virtually or in person in London) for around 90 minutes. We aim to have strategy days twice a year. You will meet with the CEO and Finance Manager once a month, and be available for ad hoc emails, advice. Trustees are usually appointed for a three-year term, which can usually be extended. 

You will also bring a commitment to the values, aims, and objectives of the charity, and a desire to help children and young people who have experienced grief.

Position Title: VLT member
Reporting to: Volunteer Leadership Team (VLT) - Volunteer Lead
Organisation: Sevenoaks Welcomes Refugees (SWR)
Location: Sevenoaks Town and surrounding areas within the district council area
Time Commitment: 2-3 hours per week
Remuneration: Voluntary Position (Expenses Reimbursed)
Background to the charity
Sevenoaks Welcomes Refugees is a local charity formed in March 2017. We are a small and growing charity, whose volunteers and supporters have come together to welcome and help support the refugees who have fled the fighting and persecution in Syria, Afghanistan and Ukraine, and are now resettling in our community.
Starting with just one refugee family, we have expanded our efforts over the years and are proud to have supported about 50 families as they settle and rebuild their lives in our community.
Purpose of Role:
Would you like to make a meaningful and lasting difference in the lives of refugee families as they settle into life in Britain—supporting them to achieve independence and integrate confidently into their new communities?
As a member of the SWR Voluntary Leadership Team (VLT), you will contribute to the effective delivery of core services for refugees and help support and coordinate our valued volunteers.
Our work spans general support with settling in, integration, building independence, language learning, educational guidance, and assistance in accessing suitable employment. In this role, you’ll work closely with other VLT members, with a particular focus on the general support function, collaborating with volunteer teams and ensuring they are well-informed, resourced, and confident in providing person-centred support.
This is a chance to contribute meaningfully within a growing, well-regarded charity, alongside a dedicated and compassionate team of volunteers who share your passion for helping others.
Key Responsibilities:
● Support communication between lead volunteers and central SWR services to help source equipment or assistance for families.
● Help oversee the changing needs of families, recognising that support levels will gradually reduce as independence builds.
● Collaborate with local authority support workers where families are still receiving formal assistance.
● Assist in developing and tracking Path to Independence Plans for families.
● Liaise with team leads across Education, Language, and Employment functions.
● Keep the Volunteer Lead and wider VLT informed as appropriate.
Skills & Qualities Needed
You should be:
● Compassionate, patient, and non-judgmental
● A good communicator, both in writing and in person
● Organised, with strong attention to detail
● Flexible and culturally sensitive to varying family needs
● Reasonably confident with IT tools (email, shared files, online forms, etc.)
Experience in teaching, social care, or charity work is useful, but not essential. A genuine interest in helping others and working collaboratively is most important.
Support & Training Provided
All SWR volunteers are expected to complete an induction, including mandatory safeguarding training. We also provide training on cultural awareness to help volunteers support families sensitively and effectively.
We welcome applicants from all backgrounds and encourage you to highlight any specific adjustments that would enable you to participate fully in the recruitment process.

Join Addiction Family Support

Addiction Family Support is the leading UK registered charity supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.

The Role: Helpline Call Taker (Family Support Volunteer)

As a Helpline Call Taker at Addiction Family Support, you will play a key role in offering emotional and practical support to individuals impacted by a loved one's addiction. You will provide a compassionate, non-judgmental listening ear, helping individuals navigate challenging circumstances.

This is a flexible role that is delivered remotely. Family Support Volunteers work within a flexible rota system to accommodate their availability and commitments while ensuring ongoing support for those who need it most.

Responsibilities:

• Offer empathetic and non-judgmental emotional support to individuals impacted by a loved one’s addiction.
• Provide relevant information, literature, and resources to help clients or group members cope with their situations.
• Offer structured emotional support adhering to guidelines and safeguarding measures.
• Maintain accurate records in line with GDPR and the charity’s policies.
• Participate in ongoing training, mentoring, and support sessions to enhance your skills and knowledge.
• Handle any potential safeguarding concerns and signpost clients to additional services when necessary.

Training and Development:

All Family Support Volunteers undergo a comprehensive three half day training programme covering addiction, core counselling skills, the 5-Step Method, bereavement, safeguarding, and self-care. Ongoing supervision, mentoring, and further development opportunities are available to support volunteers in their roles.

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

Our Mission

Brain tumours do not discriminate, and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly. We understand that taking on a fundraising challenge isn’t as simple as putting one foot in front of the other. Combine the physical challenge with an ambitious fundraising target, taking part for a charity close to your heart and finding time to train, the challenge can feel overwhelming. This is where our Motivational Caller volunteers play a vital role. By offering encouragement, reassurance and a listening ear, they empower fundraisers to reach their goals!

How can you help?

To ensure our fundraisers receive the best possible support, we like to give each of them a call ahead of their challenge event to wish them good luck and offer encouragement. With hundreds of fundraisers taking part, we rely on the support of our volunteers to help make these calls possible.

This is what your volunteer role will look like:

• The Events team will provide clear, step-by-step instructions to help you log into our telephone system from the comfort of your own home. This usually takes around 10 minutes and you’re very welcome to do this alongside a member of staff via a Teams call if you’d prefer extra support.

• You’ll receive a password-protected spreadsheet containing a list of fundraisers allocated to you. Calls can be made at a time that suits you, during the week or two leading up to each challenge event.

• We will provide you with all the information you need including a script to follow and frequently asked questions so that you feel confident to make calls to our fundraisers.

• After each call, you’ll simply update the spreadsheet with any key notes or feedback.

What impact will you have?

By calling our fundraisers, you’ll create a personal connection with members of our community and help them feel recognised, valued and supported for the incredible efforts they’re making. By helping fundraisers reach the start line feeling supported and inspired, you’ll play a vital role in maximising the funds raised for The Brain Tumour Charity, directly contributing to life-changing support services and vital research for the future.

We are looking for:

As part of our volunteer team you will be enthusiastic, friendly and willing to chat to our fundraisers about the event they are taking part in. We need you to have:

• Great verbal communication and interpersonal skills
• A friendly telephone manner
• General interest in The Charity and/or our fundraising events
• Access to the internet, preferable through a secure Wi-Fi source
• Basic IT skills, including using the Microsoft Authenticator App and Excel.
• Access to a laptop or computer (preferred)

What can you gain from volunteering?

• You’ll have the opportunity to develop your communication and listening skills through one-to-one conversations with our fundraisers.

• You’ll develop an understanding of how the Events team at The Charity operates.

• You’ll help the Events team raise more than £3.9 million a year, helping fund life-changing support and pioneering research.

Time commitment

We’ll need your help in the week or two leading up to each of our Challenge events throughout the year. The role is very ad-hoc and flexible, so you’ll be free to make the phone calls at a time to suit you within those weeks. Our busiest times of year are Spring and Autumn!

All phone calls will need to be carried out between 10am – 4pm on weekdays only. This is a remote role.

Practical considerations

You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing direction from one of the team, who will be your key contact. Volunteers must be over 18. The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with The Charity. Find out more in our Volunteer Expenses Policy. If we receive a high volume of applications, we may close the role early, so we’d encourage you to apply at your earliest opportunity.

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.

Position Title: Deputy Volunteer Lead
Reporting to: Volunteer Leadership Team (VLT) - Volunteer Lead
Organisation: Sevenoaks Welcomes Refugees (SWR) 
Location: Sevenoaks Town and surrounding areas within the district council area
Time Commitment: 2-3 hours per week
Remuneration: Voluntary Position (Expenses Reimbursed)

Background to the charity
Sevenoaks Welcomes Refugees is a local charity formed in March 2017. We are a small and growing charity, whose volunteers and supporters have come together to welcome and help support the refugees who have fled the fighting and persecution in Syria, Afghanistan and Ukraine, and are now resettling in our community.
Starting with just one refugee family, we have expanded our efforts over the years and are proud to have supported about 50 families as they settle and rebuild their lives in our community.

Purpose of Role:
Would you like to make a meaningful and lasting difference in the lives of refugee families as they settle into life in Britain—supporting them to achieve independence and integrate confidently into their new communities?
As Deputy Volunteer Lead, you will be an integral part of the SWR Voluntary Leadership Team (VLT), which oversees both our core services for refugees and the coordination and welfare of our valued volunteers.
Our work spans general support with settling in, integration, building independence, language learning, educational guidance, and assistance in accessing suitable employment. You will work closely with the Volunteer Lead on the VLT, with a particular focus on the general support function.
Each refugee family is supported by a small group of volunteers, led by a designated lead volunteer. In this role, you’ll collaborate directly with these volunteer teams, ensuring they are supported, informed, and empowered to deliver high-impact, person-centred support.
This is an opportunity to join a growing, well-regarded, and professional charity, working alongside dedicated and compassionate volunteers who share your passion for helping others.
Key Responsibilities: ● Act as a bridge between the lead volunteers and central SWR services to source the equipment and help needed by the families. ● See over the welfare and requirements of the families which will change incrementally over time. The level of support should gradually diminish as the families become more independent. ● Liaise with local government support workers where families are still receiving support from them. ● Help establish and monitor the family Path to Independence Plans. ● Liaise with Education, Language and Employment specialities. ● Keep the VLT and Volunteer Lead up to date as needed.
Skills & Qualities Needed
You need to be:
● compassionate, patient, and non-judgmental
● good at communication
● organized with good attention to detail.
● flexible and adaptable to different family needs and cultural backgrounds.
● reasonably IT literate
It would help if you had an employment background of teaching, social services or other service related charities - BUT it is not essential.
Support & Training Provided
All SWR volunteers are expected to complete an induction, including mandatory safeguarding training. We also provide training on cultural awareness to help volunteers support families sensitively and effectively.
We welcome applicants from all backgrounds and encourage you to highlight any specific adjustments that would enable you to participate fully in the recruitment process.

Our challenge
Brain tumours do not discriminate and they do not respect boundaries. They can strike anyone, at any age. And they strike quickly.

The Support Team at The Brain Tumour Charity are aiming to address the clear gap in emotional support available to those affected by a brain tumour diagnosis, by expanding their counselling service. We know the difference that talking therapy can make and our goal is to reach more people, ensuring everyone that wants it, gets the support that they need.

How can you help?
As a Counselling Assessment Volunteer for this service, you will be the first point of call for new clients entering in to the service. This role will require you to talk to a wide range of people - from those newly diagnosed, to others at end of life and also bereaved. As a Counselling Assessment Volunteer, you will be required to:

• Carry out pre-booked counselling assessments with clients who have self-referred themselves into the counselling service
• Gather information through the assessment about the client’s circumstances, explore their needs, explain how the service can help and discuss with them whether the counselling service is suitable
• Confidently follow our safeguarding process, to ensure risk is assessed and appropriate steps are taken to safeguard each client’s well-being
• Observe confidentiality in line with our organisational policy
• Keep accurate and appropriate records on our internal database

We’re looking for...
Someone who is empathetic and supportive in nature, and who is excited by the opportunity to bring this counselling service to the wider brain tumour community. You will also need:

• Experience in providing emotional support to others, perhaps through another role focusing on bereavement, mental health or life limiting illnesses
• Ideally have had previous training in counselling, mental health first aid, or other relevant course
• Ability to work autonomously
• Relevant IT skills in order to maintain appropriate and accurate records on our counselling database
• As this is a home-based role, you will need access to a telephone and computer that you are happy to use for this service

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.

What can you gain from volunteering?

• You’ll have the opportunity to apply your existing support skills in a new way
• You will join a pioneering team, who are passionate about expanding the counselling service
• You will be supported in your role and will have a check in and check out with a team member before and after each shift

Time commitment
We are looking for a commitment of 2 hours per week (minimum) which would allow you to carry out 2 assessments. All assessments must be carried out between 9:30am-4pm, Monday - Friday, and we would ask all volunteers to work on a rota system, volunteering at the same times each week.

Practical considerations
You will receive a full induction to The Brain Tumour Charity and any specific training for the role, as well as ongoing direction from one of the team, who will be your key contact. We carry out references for all individuals who will be volunteering with us on a regular basis. Volunteers will be required to complete some internal training, data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We may close applications early if we recieve a high number of applications for this role. If we receive a high volume of applications, we may close the role early, so we’d encourage you to apply at your earliest opportunity.

Need support with the application process?

We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, don’t hesitate to let us know by getting in touch with the Volunteering Team.

Key dates

Interviews: w/c 23 February 2026 and w/c 3 March 2026

Induction: w/c 9 March 2026

***Please note that this is an opportunity based in Nottingham in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***

PLEASE NOTE THIS IS NOT A PLACEMENT OPPORTUNITY AND IS NOT OPEN TO STUDENT VOLUNTEERS

What is the purpose of this role?

The Sybil Levin Day Service is a specialist SPECAL-Led day service supporting people with dementia and their carers using the SPECAL method.

What activities might you be involved in?

• Assisting centre attendees to engage in activities.
• Serving meals and drinks.
• Helping to set up and clear away activities.
• Engaging in conversation with centre attendees.
• Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct

What are we looking for?

• People with a genuine interest in the wellbeing of people with dementia.
• A friendly, sensitive and kind approach.
• Being comfortable in small groups or on a one to one basis.
• People with a commitment to using the SPECAL method at all times whilst at the centre.

When would you be needed to volunteer?

The centre is open from Monday to Friday and would like volunteers to commit to a morning or afternoon at least once a week as a minimum.

What training will you be given?

You will be given all the training you need to enable you to carry out your role.  This will include a thorough Charity induction and a departmental induction to provide further information about the role.  You will also be given access to our online training library to complete the training modules that are mandatory for your role.

You will receive SPECAL training prior to commencing your role.

What can you gain from this opportunity?

• The chance to make a difference to the lives of people with dementia.
• Ongoing support, ensuring your volunteering experience is a fulfilling and positive one.
• A comprehensive training programme.
• The opportunity to learn new skills.
• Experience to add to your CV.
• The opportunity to meet new people and make new friends.
• Reimbursement of out of pocket expenses as defined in the Age UK Notts Volunteer Handbook

***Please note that we don’t offer sponsorship or accept overseas applicants***

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

Make a real difference for young people in Greater Manchester!
Join the board of Change The Youth NW, a youth-focused charity empowering 5–18-year-olds through mentoring, life skills programs, and exciting activities. Shape the future of our charity, help young people thrive, and gain valuable governance experience.

About Us

Change The Youth NW is a non-profit providing meaningful opportunities, activities, and support for young people aged 5–18. We remove barriers like cost, travel, and accessibility, helping young people develop skills, confidence, and leadership to succeed in education, employment, and life.

Our projects include:​

• Youth development projects

• Sports & physical activities

• Residentials and day trips (e.g., Blackpool, Lake District, planned international trips)

• 1–2–1 mentoring and support

• Seasonal events and workshops

Our culture: Relaxed, supportive, flexible, with opportunities to shape new programs, attend social events, and gain hands-on experience in charity work.

Role Overview

We are seeking enthusiastic trustees to guide our charity’s strategy and governance. This is a chance to make a real impact, gain trustee experience, and contribute to a growing, energetic organisation.

Core Responsibilities

• Ensure the charity delivers its mission and operates legally and effectively

• Set long-term strategy and monitor progress

• Oversee finances, policies, and safeguarding

• Promote the charity’s values and reputation

• Offer advice, specialist knowledge, and support for new initiatives

Person Specification

Essential:

• Commitment to our mission and values

• Willingness to devote time and effort

• Confidence to share ideas and work collaboratively

• Understanding (or willingness to learn) trusteeship responsibilities

• Respect for safeguarding, confidentiality, and professionalism

• Commitment to the Nolan Principles of public life (selflessness, integrity, objectivity, accountability, openness, honesty, leadership)

Desirable:

• Experience with young people

• Skills in finance, safeguarding, youth work, administration, project planning, marketing, fundraising, or community engagement

Time Commitment

• Quarterly meetings (online or in person)

• Occasional involvement in policies, decisions, or events

• Optional involvement in programs or fundraising

Benefits

• Make a lasting impact on young people’s lives

• Gain trustee and governance experience

• Flexible hours and online participation

• Learn about charity management, safeguarding, and youth work

• Shape innovative programs and initiatives

How to Apply

Submit a short CV and covering statement explaining your interest and relevant skills or experience.

Our emotional support volunteers offer vital emotional support to woman, girl and AFAB non-binary survivors of sexual violence and abuse by providing our helpline, email support and live chat services.

We are the only specialist service in Cambridgeshire providing dedicated support to woman survivors of rape and sexual violence.

These confidential and anonymous services would not exist without our amazing volunteers, who provide life-changing support to survivors in their local community.

Who are we looking for?

Women of all ages (18 years +) and backgrounds who are:

• Empathetic, non-judgemental and good listeners.
• Self-aware and emotionally resilient.
• Interested in discussing and learning about sexual violence and its impacts on women and girls.
• Able to maintain confidentiality and anonymity.
• Able to work independently using initiative and also be part of a team.
• Share CRCC’s survivor-focused ethos.
• Ideally able to commit to three shifts a month (shifts are Wednesday and Thursday evenings and Sunday mornings).
• Ideally able to commit to volunteering for at least 18 months.

We especially welcome enquiries from women from minoritised and under-represented groups and communities. This includes AFAB non-binary individuals who feel comfortable volunteering within a service run for women by women.

We can contribute to childcare costs and reasonable travel expenses to enable women to volunteer with us.

Comprehensive training and support will be provided for this role. Training starts on the 20 April 2026.

Details about the role

Location: CRCC's office in Cambridge and remotely (the latter only possible if volunteer has access to a private, confidential space to volunteer from that isn't their bedroom)

When: After the initial training period (starting 20 April 2026):

• Shifts: Wednesday 7-9.30pm and Sunday 10am-12.30pm
• Monthly reflective practice: Monday or Tuesday 6-7.30pm

Commitment: After the initial training period:

• 3 shifts per month on helpline/email/live chat (we operate a flexible rota)
• 1 reflective practice session per month
• Volunteer meetings once every 6 months
• Regular ongoing training
• Regular 121s

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.