Community support volunteer roles

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

External Trustee   

Durham Students’ Union  
Location: Durham  
Commitment: Voluntary  

Term: Four years (renewable)  
Closing date: Midday on 29 May 2026  

Atkinson HR  and Marble Mayne are pleased to be supporting Durham SU in their search for two External Trustees to join their Board.  

Durham students created Durham SU in 1899 as the Student Representative Council, the first and only thing owned by every single student at our university, no matter what their course or College.   

Over one hundred years later, student life is very different, but much of what we think is important and the way we work would be recognisable to our founders. We’re still unique at Durham, because we belong to every single student, and we’re where every single student belongs.  

 Durham is a leading students’ union, working with a world-class university, in an exceptional city, and our foundations are strong. We’re proud and privileged to be able to use this heritage to be ambitious about our future.   

 Our Board of Trustees is now looking for two new members of, and we’re so pleased you may be interested in helping us to bring students together to make Durham University fairer and better.  

About the Role  

This is a fantastic opportunity to make a real difference to the lives of students in Durham. As an External Trustee, you will play a key role in setting and monitoring Durham SU’s strategy, providing financial oversight, managing risk, and ensuring the organisation remains fit for purpose. The Board meets five times per year, with trustees also invited to engage in other opportunities such as sitting on an appointments panel, meeting with auditors or attending a student awards ceremony 

Durham SU is keen to hear from individuals who are curious, genuine and enthusiastic about Durham SU doing well. They are particularly interested in candidates who bring knowledge of the Higher Education sector or Students' Unions, and experience in political, corporate or financial settings. 

Durham SU will also welcome applications from first-time trustees and aim to have an inclusive Board with diverse perspectives and backgrounds.   

How to Apply  

To apply, please submit your CV and complete the application form, where you will be asked to answer three questions:  

• Tell us why you’d like to join Durham SU as a Trustee and how do your personal values align with the SU’s?  

• What knowledge, abilities, and experience can you contribute to our Board’s collective skills?  

• How would you add value to the Board and our work to support students?  

Each answer should be a maximum of 400 words.  

For an informal conversation about the role, please contact Atkinson HR via. the details in the candidate pack. 

Key Dates  

Closing Date: Midday on Friday 29th May 2026 

Interviews: Monday 8th June 2026 

Do you have experence of fundraising reserach and/or writing grants applications? Want to put those skills to use and make  a difference for those whose lives are affected by cancer?

This role would suit those with experience or interest in research, bid writing, charity fundraising, marketing, creative writing, commissioning, public sector tenders or grant assessment who is looking for a meaningful, regular volunteering commitment. Anyone with expertise or transferable skills in the area of research and/or writing compelling proposals/marketing who is interested in volunteering is encouraged to have a chat with us as we can be flexible.

The Mulberry Centre is looking for opportunities to identify and apply for relevant grants, trust and foundations funding in a competitive market. Grant requests will be on average £500-£10,000 for specific services as well as core Centre costs. This Fundraising Volunteer (the role can be undertaken by one volunteer or split into two parts and shared) will work closely with the Fundraising and Engagement Team to help streamline the research and application process. The first part of the role is to research and check grants and trust funding lists and databases for current opportunities and deadlines for applications to determine which are relevant, where we meet the necessary criteria, and how quickly we need to apply. The second part of the role is to draft and adapt application information to inspire and appeal positively to specific funders. 

Helping in our shops is a great way to help CHAS and, as well as helping us raise money to fund our vital services, you'll be part of a really great team of volunteers. You'll be meeting new people, using your skills or learning something new, and making sure our customers get a great welcome and all the assistance they need.

It's always great to see our volunteers chatting to customers and telling them about CHAS - and there's so much more to this role too: you could be sorting donations, getting stock ready for the shop floor, wielding a steamer or a duster, processing Gift Aid, operating the till (we will show you how), merchandising and displaying stock - you'll never have a dull moment.

It would be ideal if you could volunteer one shift each week, which is about four hours (but we're also happy to chat about more flexible times). No special skills are needed as we’ll show you what to do and we provide all the training you’ll need. But if you have any experience or particular interest please tell us, it may come in useful. It’s really easy to get your volunteering started.

Why we want you

As a Charity Shop Volunteer, you will play an important role in helping raise vital funds to support children with life-shortening conditions and their families. There's never a dull moment in our shops and in Dunfermline you'll be working both in the stock room - sorting and preparing stock - and on our shop floors, providing great customer service.

What you will be doing

• Welcoming and assisting customers and serving at them at the till
• Replenishing the stock on the shop floor
• Merchandising and displaying stock
• Accepting, sorting and preparing donations for sale
• Housekeeping on the shop floor and in the stock room

The skills you need

• A real aptitude for team working
• Good communication skills and attention to detail
• A good understanding of what makes excellent customer service
• The ability to represent CHAS enthusiastically and appropriately

What's in it for you

• Getting involved in your local community and making a difference to CHAS families
• Meeting new people
• Making the most of your existing skills or possibly learning some new ones too (maybe adding to your CV)
• Full training and on-going and support. Plus a range of accredited online courses if you're interested in personal development.

Do you want to help the youth of today become the lifesavers of tomorrow? We're on a mission to teach young people across the country how to save lives. It's a chance for them to learn important first aid skills in a fun, friendly, and safe environment. 

St John is one of the largest youth organisations in the country and many of our young volunteers go onto careers in health and/or social care.

Being a youth volunteer helps young people develop skills and confidence that go on to help them with further education and university applications. To do this we need dedicated and enthusiastic youth helpers. Do you have 2 hours in an evening, once a week during school term times to join our fun loving youth team supporting and developing our young inspirational volunteers? No matter what your interests: Crafting, Singing/Dancing, History, Science or caring for people/animals, we welcome you to join us. 

Full training is provided. This is a great opportunity to develop your own skills, knowledge and build on your CV. All whilst having fun, making friends and supporting your community. 

Our Badger are children aged 5-10 years of age and the Cadets are 11 – 17

If you’d like to know more about volunteering or would just like to chat to someone who does, get in touch. 

As a youth helper there is a requirement for you to attend weekly meetings, at least 2 per month, during term time. Meetings will take place on Monday or Wednesday nights 19:00 to 21:00

Must be able to attend meetings and attend courses when they become available

The closing date for this advert will be 27/06/2026

Interview - dates and time, locations to be advised

To apply for this opportunity please follow the link below:

ABOUT THIS OPPORTUNITY

Behind every meal served, every child supported, and every family helped — there is a story. Your job is to help us capture it.

As our Volunteer Impact & Data Administrator, you'll support us in recording, organising, and presenting the data that tells the world what Children With Voices achieves.

This is a behind-the-scenes role that makes a very visible difference — helping us secure funding, report to partners, and demonstrate our impact to the community we serve.

WHAT YOU'LL BE DOING

• Accurately record attendance, programme data, and beneficiary information

• Support the team in maintaining up-to-date spreadsheets and databases

• Help prepare impact reports, case studies, and statistics for funding applications

• Assist with data entry from Food Hub and programme activity records

• Flag any gaps or inconsistencies in records to the Admin & Programme Lead

• Support the team in adopting and maintaining simple, effective data systems

• Handle all information with strict confidentiality in line with GDPR

WHAT YOU'LL BRING

ESSENTIAL

• Organised, accurate, and confident with data and admin

• Comfortable using Microsoft Excel or Google Sheets

• Strong attention to detail

• Able to maintain confidentiality and handle sensitive information appropriately

• Reliable and self-motivated

HELPFUL BUT NOT ESSENTIAL

• Experience with charity databases or CRM systems

• Background in data, administration, or project management

• Understanding of reporting requirements for charitable organisations

• Knowledge of GDPR principles

WHAT YOU'LL GAIN

• Hands-on experience in charity data and impact measurement

• A professional reference from our leadership team

• Understanding of how grassroots organisations demonstrate value and secure funding

• Development of data skills in a meaningful, real-world context

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Who are we: 
We are Buttons & Bubbles C.I.C. We are dedicated to increasing inclusion and representation across society for the disability community. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you. 

About the role: 
 
We are looking for people to help at our Christmas 'Merry Moments' events taking place across November and December 2026. These event will be for disabled children, young people and their families to come along and and enjoy a fun filled sensory extravaganza. And we need extra peopel to support our team to make it all work. We will be running at least 3 Merry Moments events 2 in Windsor and 1 in Wokingham. 

Our values: 

We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you! 

What are we looking for? 

We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.

Skillset; 

• Communication

• Energetic

• Organised  

• Adaptable  

• Team player 

• Willing to learn and develop  

• An individual with a creative mindset 

• Positive attitude towards disability or illness 

Benefits of joining Buttons & Bubbles C.I.C:  

• Gaining valuable experience. 

• Improving your confidence 

• Allows you to explore potentially different areas of interest. 

Benefits of volunteering with us:  

• Making a difference to the community 

• Makes a positive impact on people 

• Develop your current skill set and gain new skills. 

• Displays your level of commitment to future employers. 

• Displays your ability to balance and schedule your time effectively when seeking future 

• Employment opportunities

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered. 

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

While we host the Professional Development Programme (PDP) to support career changers and newcomers to the UK, the Bid Writing department operates as a core strategic function focused on the long-term financial sustainability and growth of the organisation's mission. This role is essential for securing the resources required to tackle discrimination and support equality across all our platforms.

Head of Department (Bid Writing)

The Opportunity

This position offers a significant career step-up, providing experience in managing high-stakes fundraising and income-generation strategies within a social justice framework. In this Head of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring the financial sustainability of our mission to empower unheard voices.

Role Purpose

The Head of Department (Bid Writing) sits between Directors and Managers, turning high-level income-generation goals into a clear, deliverable bid-submission pipeline. You own the direction, research structure, and delivery control of the department to ensure that all grant applications, tenders, and funding proposals are submitted with high quality, accuracy, and pace.

Key Responsibilities

• Strategic Pipeline Planning: Turning Director funding objectives into a practical calendar of bid submissions, including research phases, drafting cycles, and submission deadlines.

• Manager Leadership: Coaching Bid Managers to coordinate research and evidence-gathering effectively, ensuring all proposal components are visible in MeisterTask.

• Assurance & Quality Control: Reducing rework by refining the "case for support" and ensuring all bids are proofed against funder requirements before reaching the final sign-off stage.

• Director Reporting: Providing weekly reports on the bid pipeline (submitted, pending, and upcoming), WIP status, and risks to funding timelines.

• Culture & Standards: Ensuring all proposals align with Quilombo UK’s tone, values, and professional communication standards.

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, HR, PR, and Graphic Design teams for up to 10 hours per month for professional or departmental support (e.g., legal review of contracts or graphic design for proposal decks).

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Requirements

• Proven experience in bid writing, grant applications, or technical writing.

• A portfolio of successful funding bids, tenders, or professional writing samples / CV.

• Familiarity with research methodologies and project management software (such as MeisterTask).

• Flexibility and openness to work on a variety of funding streams (trusts, foundations, and government tenders).

• Focused, organised, and able to prioritise complex tasks under tight deadlines.

• To show professionalism at all levels and in all environments.

• Strong team player with the ability to lead through others.

• Excellent written communication skills with a keen eye for detail.

• Degree in English, Creative Writing, Business, or a related field is a plus.

• This is a 100% remote-only position.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

Selection Process

• Informal interview.

• Requirement of two professional references.