Community volunteer manager volunteer roles

Our Second Home is a youth movement that empowers migrants and refugees to flourish in the place that they call home. Our overnight activity camp for young people aged 14-18 is a chance for young people to come together and have five days of fun and excitement, supported by a dynamic and dedicated team of leaders and staff.

An OSH Leader is a supportive adult, a role model, and someone young people can feel safe being themselves around. It’s about creating a warm, fun, and consistent presence during residentials — helping young people with refugee and migrant backgrounds feel welcomed, included, and at home.

Youth Leaders for this project will be responsible for facilitating the camp, and will be directly in contact with, and responsible for, the participants. During the camp they will be ‘on duty’ full-time, meaning that they will spend the whole time with the participants, including at meals.

THIS ROLE IS ONLY FOR PEOPLE LIVING IN THE UK. We will arrange Zoom interviews with applicants separately.

Responsibilities:

• Interacting and forming a bond with the participants
• Creating and running fun and engaging activities for the participants
• Looking after the participants’ welfare, and ensuring that they feel cared for and secure
• Managing the participants’ behaviour and setting clear boundaries

Expectations and requirements:

• All applicants must be interviewed and be willing to provide references on request.
• Youth Leaders must set a positive example of behaviour and involvement for all participants, and adhere to the volunteer guidelines.
• Youth Leaders may be required to prepare activities for participants at the camp. If asked, this must be completed in plenty of time to allow any materials or equipment to be sourced.
• Applicants should be aged 20 or above.
• Applicants must be eligible for DBS clearance (no criminal record that prevents applicants from working with children)
• Youth Leaders must raise any safeguarding concerns swiftly and follow safeguarding procedures
• Youth Leaders must follow all Our Second Home policies and procedures of (which will be explained at the Camp training days).
• Anyone attending an OSH residential must test negative for COVID-19 prior to attending the programme, regardless of whether they have received a vaccine or not.

Essential skills:

• Flexibility, adaptability and ability to improvise
• Ability to build connection quickly with peers and young people
• Ability to work in a team and communicate effectively
• High level of organisation
• High levels of empathy and patience
• Awareness and sensitivity that some participants might be suffering from trauma

Additional desired skills:

• Experience working with and/or caring for young people aged 14-18
• Experience working with refugees and/or asylum seekers
• Experience working with young people with special educational needs and/or disabilities
• Language skills: Arabic, Dari, Pashto, Tigrinya, Somali
• First Aid training
• Creative or artistic abilities
• Sports leadership
• Ability to prepare fun and engaging activities for young people

We particularly encourage applications from those who have lived experience of being a refugee.

Please ensure you are available to come to all the following events - specific dates can be found on the application form:

• Training
• Pre-Residential Prep Day (on site)
• Residential, in full
• Feedback & thank you afternoon

QUOTES:

• “Having the professional [welfare] support made me feel very support and more comfortable with the work” – BT
• “The atmosphere of fun, respect, care, and community is what made the young people so comfortable and connected” – BT
• “The leaders were all awesome – it was incredible to work in a team so full of hard working, intelligent, experienced people” – BT
• “Seeing the kids bursting out of their shells and that being the norm rather than just exceptions was just incredible.” – CA
• “It honestly surpassed anything I could have hoped for” – LK

Structure:

Youth Leaders will be supported by the Welfare Support Lead(s), who will be their main contact in the build to and throughout the camp. The Welfare Support Lead(s) will run team meetings at the end of each day and be on hand to advise and manage the Youth Leaders.

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.  

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.   

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Volunteers provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed. 

Why volunteer with us?

• Make a difference - you will volunteer directly with victims and witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2,000 volunteers and staff. 

• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

What do we ask of you? 

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training - this includes virtual training days as well as completing online learning modules. 

• Undertake an enhanced DBS check & be part of the DBS update service.

• Be able to provide two satisfactory references. 

• Have an active email address that you are comfortable using in order to engage with VS communications.

Diversity Matters 

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process.

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.  

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.   

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Volunteers provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed.

Why volunteer with us? 

• Make a difference - you will volunteer directly with victims and witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2,000 volunteers and staff. 

• Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks. 

What do we ask of you? 

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training - this includes virtual training days as well as completing online learning modules. 

• Undertake an enhanced DBS check & be part of the DBS update service. 

• Be able to provide two satisfactory references. 

• Have an active email address that you are comfortable using in order to engage with VS communications.

Diversity Matters 

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process.

***Please note that this is an opportunity based in Nottingham in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***

What is the purpose of this role?

To support people aged 18+ in the community by leading a series of guided walks around open spaces in Nottingham city (and Nottinghamshire).

Walk Leaders can make a difference by creating safe, enjoyable, and accessible walking opportunities that enhance health, wellbeing, and social connection.

What impact does this role have?

Provides accessible, guided health walks across Nottingham’s parks and open spaces. The walks encourage a healthy lifestyle by combining exercise with opportunities to socialise, helping people stay active, build friendships, and explore their local community.

What activities might you be involved in?

· Offering a friendly welcome to all walkers, especially those joining for the first time

· Providing a short briefing before the walk to ensure all participants are prepared

· Making sure the walk is safe and accessible for participants on the day of the walk

· Taking the lead in walks and ensuring they are safe, friendly and enjoyable and well managed

· Addressing and resolving issues that arise during walks, following guidance from your Line Manager, and promptly reporting any incidents or concerns to them.

· Providing information about other Age UK Notts services and other walks offered by the scheme, and basic information about how to keep active

· Ensuring all required paperwork is properly completed

· Attending occasional walk leaders’ meetings, one-to-one meetings and relevant training

What are we looking for?

Ø  A genuine interest in the wellbeing of people and community engagement

Ø  Friendly, welcoming and empowering with good communication skills

Ø  Knowledgeable about the basics of the benefits of walking and physical activity

Ø  Reliable, punctual, honest and well-organised

Ø  Able to volunteer independently but with guidance and support

Ø  Confident at speaking in front of small groups

Ø  Able to take control and be assertive when needed

Ø  Ability to complete basic paperwork punctually and accurately

Ø  Willing to observe and learn from an experienced leader before taking on independent leadership

When would you be needed to volunteer?

The role can be flexible around your availability. Most volunteers lead walks weekly or monthly, with walks lasting 20–60 minutes. These may be starter/easy walks or wellbeing-focused walks. At times, we may request your support to provide cover at short notice if required.

 While we are looking to expand, our current walks  take place on Monday mornings at the Arboretum, Wednesday mornings at Highfields Park/Lakeside and Thursday mornings in Sneinton.

What training will you be given?

You will be given all the training you need to enable you to carry out your role. This will include a one-day Ramblers Wellbeing Walks, Walk Leader Course, risk assessment guidance and a thorough departmental induction to provide you with further information about your role. 

What can you gain from this opportunity?

· The chance to make a difference to a person’s life

· Ongoing support, ensuring your volunteering experience is a fulfilling and positive one

· A comprehensive training programme including the opportunity for further training (e.g. First Aid)

· The opportunity to learn new skills

· Experience to add to your CV

· The opportunity to meet new people and make new friends

· Reimbursement of out-of-pocket expenses as defined in the Age UK Notts Volunteer Handbook

Additional Information

Please note a Basic DBS (Disclosure and Barring check) is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.

We are looking for volunteers who have availability to support our walks across Nottingham and Nottinghamshire 

We are looking for volunteers who can support a minimum of one walk per week, every week (time and days tbc)

***Please note that we don’t offer sponsorship or accept overseas applicants***

Could you be a part of our inspiring, hardworking and motivated team making a positive contribution to rebuilding the lives of women and children?

At One YMCA we provide a range of varied and exciting volunteer roles - we currently are looking for support at our Horizons (Domestic Abuse) and Onyx (Independent Sexual Violence Advisor) services based in Bedford

Some of the tasks and responsibilities include:

•  Supporting the Horizons and Onyx teams with raising awareness of their services across the Bedford area
•  Liaising and networking with community partners we work with such as GPs, Pharmacies, Community Centres and local businesses
• Attending and supporting promotion of services at local community events and Outreach projects
• Promoting our services by handing out leaflets, putting up posters and sharing posts online as well as word of mouth

You will be: 

• Be of a friendly, welcoming, approachable and a cheerful disposition
• Good communication skills with conversational English.
• Reliable & punctual.
• Be a team player with a flexible approach.
• Be proactive & work under your own initiative.
• A willingness to get stuck in.
• Able to maintain complete discretion in handling confidential information.

 A full induction to the Horizons/Onyx service and specific sites will be provided, including an "Introduction to Domestic Abuse" 1 day training course

You will be required to complete online training, plus a menu of optional training linked the role will be made available.

You will receive regular 1 to 1s and supervision with line manager and oportunities to attend volunteer meetings and events!

Please note you will be required to undergo a DBS check and two references will be taken up prior to commencing the role. 

VOLUNTEER ACTIVITY COACH

Time: Evenings, 6:00 pm – 8:00 pm (weekly)

Location, Oasis House, Northampton

Connection Support provides a range of services supporting people who may be at risk of homelessness or who require social care. We work with people who may have experienced challenges such as debt, family circumstances, mental health difficulties, substance misuse, being a care leaver, learning disabilities, age-related needs, or physical disabilities.

Volunteers play a key role in helping us provide meaningful activities that improve wellbeing and reduce loneliness.

Could you help prevent loneliness and isolation in your community by running a weekly activity night?

· Do you have 1–2 hours a week in the evening (6:00 pm – 8:00 pm) to support residents by running fun and engaging activities?

· Can we rely on you to commit to a period of up to 12 weeks?

· Can you build positive, professional, and trusting relationships with residents in a friendly and non-judgemental way?

If you can answer “yes”, we would love to hear from you.

Key Responsibilities

· Planning and hosting a weekly activity evening for residents between 6:00 pm – 8:00 pm

· Running activities such as general knowledge quizzes, music rounds, bingo games, picture rounds, and other fun group activities

· Encouraging residents to participate, socialise, and work together

· Creating a welcoming and inclusive environment

· Acting as a positive and supportive role model

Skills Required

· Good communication and people skills

· Ability to engage and encourage people from a range of backgrounds

· Creativity in planning fun activities and games

· Enthusiasm and a positive attitude

· Good organisation and time-keeping

· Experience to enhance your CV and future career opportunities

· Ongoing support and guidance from the team

· Opportunity to request a reference after your volunteering period

ENGINEERS/MAKERS

Across the UK, our 60+ local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Engineer/Maker volunteers are at the very heart of what our local branches do. They use their practical skills and creativity to help people with disabilities live fuller and more independent lives.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

• Designing and making pieces of equipment for individuals with specific needs

• Using your practical skills working with metal, wood, plastic, or electronics (or a combination of them)

• Attending a monthly meeting of the local branch.

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

Essential

• Practical experience in working with one of the above materials

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow REMAP policies and procedures and a commitment to our values

Desirable

• Access to your own tools and workshop (or can access these)

• Able to drive or have good transport links

You’ll also need to complete the induction checklist, as well as a DBS check and reference check.

Where will I volunteer?

This role is largely home based, but will generally also involve visiting clients out in the community. Your local branches hold in-person meetings once a month or so.

Time commitment

This varies quite a lot depending on which cases come in, how complex they are and whether they fit your skills and experience, but it’s essentially a flexible role and there are no set hours.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

We're looking for a trustee with experience or knowledge of working within the criminal justice system. This is an important area of our work that isn't currently represented on our board.

Step Together Volunteering is a small but mighty charity. Through our unique, person-centred approach we support people to build the confidence and skills they need to look towards a positive future.

We work with young people, people in contact with the justice system, and the Armed Forces community, through 1-1 support, coaching and volunteering placements in the community. Our support doesn't have a time limit, we work with our clients until they have the confidence and skills they need to look forward to a more positive future.

We work nationally, our Head Office is Bristol, and our frontline staff are home-based in the regions they cover.

As a trustee, alongside your fellow board members you'll be responsible for the strategic leadership and administration of Step Together, and we're keen for you to contribute your perspectives and experiences to discussion. Alongside this, we'd specifically like you to:

• Provide expertise relating to the criminal justice system, and support to the rest of the Board and senior staff to ensure the charity operates a best practice model.
• Help identify opportunities for the charity to expand its work and impact within the criminal justice sector, including those funded by statutory and voluntary funders.
• Remain abreast of key developments within the criminal justice sector, ensuring these are brought to the attention of the rest of the Board and senior staff.
• Leverage support for the charity’s work (financial or otherwise) from your own networks and contacts where possible.
• Advise on implications of any current or planned projects within the criminal justice sector to aid good decision-making at board level.

What are we looking for?

Your experience will ideally have been gained through professional work in the Criminal Justice Sector. This could be through employment within the Prisons or Probation Service, other Ministry of Justice role, Youth Justice teams, Police, or with another charity or agency working in the sector.

Good networks within the justice system in the southwest would be advantageous. You will be knowledgeable about the criminal justice sector, the role the voluntary sector plays, and the challenges faced by the different organisations working in the sector.

Ability to work at a strategic level is essential.

We are looking for someone who is passionate about the work that we do, and someone who is happy to advocate for and represent the charity to key stakeholders to help further our work and impact.

What difference will you make?

Your knowledge and experience of the criminal justice system will help shape our strategic direction and decision-making in this important area of our work.

More broadly, as a trustee, you'll play an important role in ensuring Step Together is sustainable, well run and has a clear, strategic direction so that it continues it's brilliant work, supporting people who are otherwise left behind.

Commitments

We have two in person meetings per year (one in London, one in Bristol) and two online, plus an 'away day' in the autumn. We're ideally looking for trustees who based in Bristol or the surrounding areas.

Our board meetings and away day are fixed but there may be times we need to get in touch on an ad-hoc basis, or ask you to be involved in task-focussed committees.

Before you apply

Please get in touch if you've any questions, or to find out more, and we'll arrange a time for you to have a chat with the CEO or Chair.

If you'd like to apply, please get in touch - we'd love to hear from you! It would be helpful to hear a bit about you, what you'd like to bring to the board, and why you're interested in Step Together Volunteering.

Mencap Volunteer Visitor

Are you someone who loves getting creative, catching a show, or simply enjoying a good chat over coffee and cake? Maybe you enjoy painting, crafting, or exploring local galleries, or perhaps you love trying new cafés, going for walks, or just sharing stories and laughs. As a volunteer visitor, you can turn your passions into friendship, spending quality time with someone who’ll appreciate your company, your hobbies, and your enthusiasm.

We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.

This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Explore the values that guide our mission, values, and the impactful work we do to make a difference in our community.

Join us in leading positive change!

The objective of the role is to:

• Assist with audio set-up for the commentary station
• Mix levels both on the audio mixer and ATEM Mini to get the best broadcast sound possible both from commentary microphones and venue mics
• Advise on best practices to get the best possible audio for the broadcast
• The ideal candidate will work in our Kingston office setting up microphones, doing sound checks and audio mixing before livestreamsand monitoring and adjusting audio during livestreams.

Essential Skills and Experience:

• Experience with USB microphones
•  Experience with multimic setup
• Experience with audio mixing and audio mixing software

Preferred Skills and Experience:

• Previous broadcast, live streaming, or podcast recording experience
• Knowledge and experience of OBS and use of ATEM Mini.
• Show professionalism at all levels and in all environments
• Be a strong team player
• Well organized, pro-active, self-starter and able to deliver tasks efficiently.
• Good time-management skills

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

At Cats Protection we help thousands of cats and kittens each year thanks to our dedicated and passionate volunteer groups. We have branches across the UK, all of which help our cats in different ways. Branches take in stray and abandoned cats and ensure they receive the veterinary care and attention they deserve; help raise funds, promote neutering and help spread cat welfare messages. Our branch team leader volunteers lead their local team by supporting and managing volunteers within their group, maintaining communications with both volunteers and employees, and helping promote a positive and professional image of Cats Protection.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Supporting your team of volunteers in all aspects of their roles, making sure volunteers are happy and confident
• Making sure the team observes charity best practice and compliance
• Collaborating with your Branch Development Manager (BDM) to plan volunteer activity
• Leading the team to follow Cats Protection policies, procedures and guidelines
• Monitoring expenditure and helping ensure long term financial stability of the volunteer group
• Organising and chairing team meetings
• Acting as an ambassador for Cats Protection

Job Title: Talent Advisor
Location: Remote
Department: People & Culture
Reports To: Manager: Talent Advisory

About QuilomboUK

QuilomboUK is a visionary organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we strive to create workplaces where everyone feels valued, respected, and empowered. Join our People & Culture team to drive meaningful change through equitable HR practices and a culture of belonging.

Role Overview

As a Talent Advisor, you will be a frontline advocate for fair and inclusive employee relations (ER) practices at QuilomboUK. You’ll manage ER cases, guide managers through complex performance and disciplinary matters, and contribute to building a positive workplace culture through proactive strategies. Your work will ensure HR policies and processes align with our mission, legal standards, and social justice values. This role is ideal for a detail-oriented professional passionate about resolving conflicts equitably and fostering an environment where everyone thrives.

Key Responsibilities

Employee Relations (ER) Case Management

• Handle end-to-end ER cases, including grievances, disciplinaries, absence management, and performance issues, ensuring fairness, transparency, and compliance.

• Advise managers on ER processes, providing coaching on conflict resolution, documentation, and equitable decision-making.

• Document case outcomes meticulously and identify trends to recommend preventative measures.

Investigations & Compliance

• Support complex workplace investigations, gathering evidence, interviewing stakeholders, and drafting reports in collaboration with the Manager: Talent Advisory.

• Ensure all ER outcomes comply with UK employment law, organisational policies, and QuilomboUK’s D&I principles.

• Mitigate organisational risk by maintaining accurate records and escalating high-risk issues promptly.

Workplace Culture & Engagement

• Design proactive ER initiatives (e.g., manager training on bias-free feedback, mediation programs) to promote a positive, inclusive culture.

• Partner with the People & Culture team to embed restorative practices and psychological safety in conflict resolution.

• Contribute to engagement surveys and action plans to address systemic employee well-being issues.

Policy Development & Implementation

• Collaborate with the Manager: Talent Advisory to design, update, and implement HR policies that reflect QuilomboUK’s values, culture, and legal obligations.

• Communicate policies clearly to employees and managers, ensuring accessibility and understanding across all levels.

• Monitor policy effectiveness and propose adjustments to align with evolving organisational and social justice goals.

D&I Integration

• Apply a D&I lens to all ER processes, ensuring marginalised voices are heard and outcomes address systemic inequities.

• Advocate for inclusive practices in performance management, such as culturally sensitive feedback frameworks.

• Support initiatives that advance QuilomboUK’s external social justice partnerships and internal equity goals.

Qualifications

• Experience: 2+ years in HR or employee relations, with hands-on experience managing disciplinary, grievance, and performance cases. Exposure to mission-driven or D&I-focused organisations is preferred.

• Skills:

  • Strong knowledge of UK employment law and ER best practices.

  • Ability to navigate sensitive conversations with empathy, discretion, and cultural competence.

  • Excellent written and verbal communication skills for policy drafting and stakeholder guidance.

  • Proficiency in HRIS systems and case management tools.

• Knowledge: Understanding D&I frameworks, restorative justice principles, and trauma-informed HR practices.

• Alignment: Commitment to QuilomboUK’s mission and passion for social justice.

Personal Attributes

• Fair-minded and principled, with a strong ethical compass.

• Collaborative team player who builds trust with employees and leaders alike.

• Proactive problem-solver who balances empathy with organisational needs.

• Resilient under pressure, with the ability to manage multiple priorities calmly.

Why Join QuilomboUK?

• Purpose-Driven Work: Tackle ER challenges through a social justice lens, directly impacting equity in the workplace.

• Growth: Develop expertise in equitable HR practices with mentorship from inclusive leaders.

• Culture: Join a team that values authenticity, courage, and collective growth.

HEALTH & SAFETY LEAD (VOLUNTEER)

Help Keep SUNSHINE Safe, Confident & Ready to Grow — and Protect the People We Serve Across London

About SUNSHINE

SUNSHINE is a small but ambitious grassroots charity on a mission to reduce loneliness and help people feel truly seen, valued and connected. Every week, our volunteers bring warmth, joy and human connection to people who feel isolated, overlooked or alone.

To do this safely and responsibly, we need strong, thoughtful health & safety leadership. As our Health & Safety Lead, you will help ensure that every activity, event, programme and volunteer interaction is grounded in safety, planning and care. You will be the person who helps SUNSHINE grow with confidence — knowing our volunteers and participants are protected.

Your work will help people feel safe enough to join in. Your leadership will protect volunteers delivering support. Your presence will help SUNSHINE expand responsibly across London.

What You’ll Be Doing

1. Leading Health & Safety Across SUNSHINE

• Oversee all health & safety policies, procedures and risk management.

• Ensure SUNSHINE meets legal and best‑practice standards for a volunteer‑powered charity.

• Keep our approach warm, accessible and easy for volunteers to follow.

2. Creating Safe, Supportive Environments

• Conduct risk assessments for events, meetups, programmes and community activities.

• Ensure volunteers understand how to keep themselves and participants safe.

• Help shape safe systems for in‑person, digital and community‑based work.

3. Supporting Volunteers With Confidence & Clarity

• Provide guidance when volunteers have questions or concerns.

• Offer calm, practical advice during incidents or unexpected situations.

• Help volunteers feel confident delivering support safely.

4. Training & Awareness

• Develop simple, friendly health & safety training for volunteers.

• Build a culture where safety, wellbeing and care are part of everyday practice.

• Ensure volunteers understand boundaries, responsibilities and safe working.

5. Strengthening SUNSHINE as We Grow

• Review and improve health & safety systems as our programmes expand.

• Ensure our growth across London is supported by strong, scalable safety processes.

• Help SUNSHINE build a model that protects people now — and in the future.

This Role Is for You If…

• You care deeply about people’s safety, wellbeing and dignity.

• You have experience in health & safety, risk management, operations, community work or a related field.

• You’re calm, organised and confident making decisions.

• You enjoy creating systems that help others feel safe and supported.

• You want to help build a new charity from the ground up.

• You’re based in or connected to London.

• You want to grow your skills in health & safety leadership.

Practical Details

• Location: Hybrid/Flexible — remote with occasional London meetups.

• Time: Approx. 3-5 Hours per month (This is a fully flexible volunteer role with no set hours)

Why This Role Matters

Many people who come to SUNSHINE are vulnerable — facing loneliness, anxiety, low confidence or difficult life experiences. Your leadership will help ensure they are welcomed into safe, well‑planned, supportive environments. Your decisions will protect volunteers and participants alike. Your work will help SUNSHINE grow responsibly, ethically and sustainably.

This is not just health & safety. It’s protection. It’s trust. It’s the foundation that allows connection, joy and healing to happen.

How to Apply

Send a CV and a short note about why this role speaks to you. We review applications on a rolling basis — join us and help keep SUNSHINE safe for everyone.