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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for someone who wants to get involved in an impactful charity making a tangible difference to the lives of refugees here in the UK.
Our work is simple – we refurbish unwanted bikes and donate them to refugees and people seeking asylum, many living on less than £7 a day, giving them freedom and independence whilst they rebuild their lives.
A bike makes a huge difference – not only is it a practical tool for tackling poverty, those who receive bikes from us report they are more connected in their community, happier and healthier as a result:
91% of people use their bikes weekly for essential journeys
84% of people are better able to access legal and other vital support services
93% report better physical and/or mental health
Alongside our core Bike Donations Programme, we support refugee women to learn to cycle through our Pedal Power Programme; provide ongoing support with bike maintenance through our Repair or Replace Programme; and offer the opportunity for connection and friendship through our volunteer-matching Bike Buddy Programme.
“The Bike Project has given me so much more than just a bicycle — it has given me confidence, independence, and a sense of belonging. Receiving a bike as a gift allowed me to feel free in society, explore my community, and even join a cycling group where I’ve met wonderful people.
Thank you again for everything you do. Your work changes lives, including mine.”
Ladan, Bike Recipient
About You and the Role
You don’t need to have experience of being on a Board. In fact, the role would be ideal for someone considering taking on their first role as a trustee. We will work with you to understand your duties as a trustee and support you.
You will, however, have experience of one of more of priority areas we are looking for:
You will be joining a highly committed group of trustees who give their time, expertise and contacts to support the charity. Our trustees are critical in enabling us to thrive and this role plays a key role in supporting the wider board to fulfil its financial responsibilities.
You will work together with the wider staff team to set our strategic direction and improve our work with refugees. At the heart of everything we do is the real and immediate impact a bike makes to the lives of those who have been through so much. You will be part of us achieving that.
The time commitment for a trustee generally totals approximately 8 hours per month. Please see the role description for further details.
Application Process
Deadline for Applications: Friday 28 August 2026
Interviews: Late September – Early October 2026.
Appointment: October 2026
We particularly encourage applications from people with personal experience of the asylum process, women, people of colour / people of the global majority, and people with disabilities.
For an informal conversation about the role, please contact hradmin [at] thebikeproject [dot] co [dot] uk
All candidates should complete the application form, including the scoring matrix, and the Trustee declaration as part of this process. Candidates require completing both the CV and application form to be considered for interview. If you have any issues with accessing or editing the document please contact hradmin [at] thebikeproject [dot] co [dot] uk.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.
Volunteering in the shop
Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.
Our Wandsworth Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Children's Book Project is a national charity on a mission to tackle book poverty. We passionately believe that every child should have the opportunity to own a book and have, in the last year, celebrated gifting our 1 millionth book! We are looking for some wonderful volunteers to help us in managing book sorting and packing with a range of amazing corporate volunteers at our three HQs in Birmingham, Leeds and London.
We gift beautiful pre-loved and new books to schools and we gift within prison settings in order to reach children who may not otherwise have access to book ownership.
We are looking for volunteers in Birmingham, Leeds and London able to help us in the running of our book sorting days at each of our three HQs. Ideally you will be able to commit to 2-3 days per half term. (We work term-times only). Our hours are 10am - 2:30pm.
We work with a range of amazing corporate volunteer teams who come to organise, sort and then pack our books in preparation for delivery. These corporate days are always full of energy and fun and we are looking for energetic and passionate people to support these events as Volunteer Coordinators - helping to make sure that there is a warm welcome, a clear plan for the day and that our one-off visitors can contribute productively.
What is required:
In return, you’ll get to be part of an extraordinary family of volunteers as we make a real and lasting difference to young lives – there is almost an immeasurable benefit to empowering a child to read for pleasure and we believe that no child should be denied access to a book through poverty. We would love your support!
The Children’s Book Project is a national grassroots charity on a mission to end book poverty.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity for someone who wants to get involved in an impactful charity making a tangible difference to the lives of refugees here in the UK.
Our work is simple – we refurbish unwanted bikes and donate them to refugees and people seeking asylum, many living on less than £7 a day, giving them freedom and independence whilst they rebuild their lives.
A bike makes a huge difference – not only is it a practical tool for tackling poverty, those who receive bikes from us report they are more connected in their community, happier and healthier as a result:
91% of people use their bikes weekly for essential journeys
84% of people are better able to access legal and other vital support services
93% report better physical and/or mental health
Alongside our core Bike Donations Programme, we support refugee women to learn to cycle through our Pedal Power Programme; provide ongoing support with bike maintenance through our Repair or Replace Programme; and offer the opportunity for connection and friendship through our volunteer-matching Bike Buddy Programme.
“The Bike Project has given me so much more than just a bicycle — it has given me confidence, independence, and a sense of belonging. Receiving a bike as a gift allowed me to feel free in society, explore my community, and even join a cycling group where I’ve met wonderful people.
Thank you again for everything you do. Your work changes lives, including mine.”
Ladan, Bike Recipient
About You and the Role
You don’t need to have experience of being on a Board, in fact the role would be ideal for someone considering taking on their first role as a trustee. We will work with you to understand your duties and support you.
You will, however, have an excellent understanding of charity finance and understand the unique set of challenges charities of our size face in delivering impact and ensuring financial resilience. You will be an excellent communicator – able to provide constructive feedback and scrutiny at the same time as helping the team to articulate financial information to others who may not have a finance background.
You will be joining a highly committed group of trustees who give their time, expertise and contacts to support the charity. Our trustees are critical in enabling us to thrive and this role plays a key role in supporting the wider board to fulfil its financial responsibilities.
You will work together with the board and wider staff team to set our strategic direction and improve our work with refugees. At the heart of everything we do is the real and immediate impact a bike makes to the lives of those who have been through so much. You will be part of us achieving that.
The time commitment for a trustee generally totals approximately 8 hours per month. Please see the role description for further details.
We particularly encourage applications from people with lived experience of the asylum process, women, people of colour / people of the global majority, and people with disabilities.
Application Process
Deadline for Applications: Friday 28th August 2026
Interviews: Late September - Early October 2026
Appointment: October 2026
Feedback will be provided to all applicants whether taken to interview or not.
For an informal conversation about the role, please contact hradmin [at] thebikeproject [dot] co [dot] uk.
All candidates should complete the application form, including the scoring matrix, and the Trustee declaration as part of this process. Candidates require completing both the CV and application form to be considered for interview. If you have any issues with accessing or editing the document please contact hradmin [at] thebikeproject [dot] co [dot] uk.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Children North East provides life-changing services including vital mental health counselling, community interest projects, support for families in crisis, and safe spaces that help children and young people overcome obstacles and thrive.
By volunteering in our first flagship charity shop, you are helping us invest in a brighter tomorrow for babies, children and young people across the North East.
We welcome volunteers aged 18+ who can spare any amount of time - whether a few hours occasionally, regularly scheduled days, or just whenever suits you.
What you will be doing
Engaging with customers, providing a welcoming environment that enhances their shopping experience
Processing payments and encouraging sign-up to Gift Aid
Accepting donations and accurately completing Gift Aid processSorting, preparing, and organising donated items for display
Assisting with creative in-store displays and window arrangements.
The skills you need
Approachable and enthusiasticWillingness to learn
Flexible and happy to adapt to a variety of shop activities day-by-dayKeen to be part of a supportive team of staff and volunteers
What's in it for you
Gain valuable experience in retail and customer service
Develop your skills and knowledge for your CV and increase your employability
Flexible volunteering, designed to suit your availability and lifestyleEnjoy the camaraderie of a welcoming, supportive team
Be an integral part of creating positive community impact
Join an established charity with over 130 years of history supporting children and families
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Charity
Since 2014, Barking Mad Dog Rescue has been rescuing and rehoming hundreds of abandoned dogs and cats from the Castelu area in Constanta, Romania. We have provided veterinary care and second chances to animals in desperate nee, but our work is just beginning.
We are a lean, committed team of passionate volunteers working remotely across the UK, supporting a dedicated team working on the ground in rural Romania, where resources are severely limited and where access to modern infrastructure is precarious. We now need to enhance our resources to help us achieve our aims of transforming animal welfare in Castelu, educating the local community about responsible and compassionate pet ownership, and building sustainable solutions to the stray animal crisis.
Role Overview
As our Fundraising Lead, you will play a vital role to help deliver BMDR’s mission, driving the development and delivery of the charity’s fundraising strategy and all related projects and materials.
Reporting to the Board of Trustees, you will design and help us implement a multi‑channel fundraising strategy that includes regular giving, corporate sponsorships, legacy gifts and other income‑generating programmes.
The ideal candidate is someone who is resourceful, enjoys being creative and working with others to design successful income‑generating campaigns. You will have solid experience in fundraising or marketing within a comparable charitable setting and have strong project‑management skills.
The role will require around 4-6 hours of volunteer time per week. It will be home-based.
Key Responsibilities
Person Specifications
Application Process
We welcome applications from candidates of all backgrounds and experiences. Our charity is an equal-opportunity employer and values diversity in its workforce.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cards for Bravery is a registered charity dedicated to brightening the days and improving the emotional wellbeing of hospitalised and seriously ill children through services such as the distribution of positive handmade cards, care packages, and activity packs.
As part of our charity, we distribute 'Bravery' Packages to seriously ill children. These are care packages full of gifts to help brighten the days of seriously ill children and their families.
As a Bravery Package volunteer, you will assist the charity with coordinating and putting these packages together.
This is a vital role for our organisation and we are looking for reliable applicants. Applicants will work alongside one of our current Bravery Package Volunteers.
This role is hybrid, with remote work online but also requires some volunteering to be completed in person in Braintree, CM7 2NL area. Applicants must be able to travel to this area when needed and travel expenses can be reimbursed if needed. The office is wheelchair accessible. In-person timings can be flexible including weekdays and weekends.
A DBS Check will be required for this role, completed by the charity.
An ideal match:
The role will include activities such as:
As a team member, we also require you
Benefits:
Shortlisted candidates will be contacted shortly.
Thank you for your interest in becoming a volunteer for Cards for Bravery! It is a unique and fun way to make a difference.
If you are in need of a more accessible application form please contact us.
Cards for Bravery is dedicated to brightening the days of hospitalised and seriously ill children, young people and their families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
Our Event Volunteer role is vital in ensuring that we can help families of seriously ill children keep moving forward. From marshalling and providing encouragement at cheer points for those participating in challenge events, helping with running stalls and bucket collections, attending local events to raise our profile to getting into character as ‘Mo’ our owl mascot. The gift of your time is invaluable to our charity.
What we are looking for in our volunteers
We are looking for enthusiastic, friendly, trustworthy people who enjoy being in a group with other volunteers. Depending on the event, you will need to be able to withstand all weather conditions and be happy to be on your feet… or not! Flexibility, self-motivation and the willingness to motivate others are all great traits for Event Volunteers.
What’s in it for you?
You will be part of the Momentum team of volunteers and will meet plenty of other like-minded, friendly people at whatever event you choose to get involved in. You will gain satisfaction knowing that you have made a difference to the participants and raised the profile of Momentum at the event.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place to find out more about how we help older people in the local area.
Our Stock Preparation Volunteers always enjoy being part of our shop teams; making new friends and helping the charity to maximise the income from the amazing items people donate to us.
In this role you will usually be working in our donation sorting area, which is off the shop floor. Here you will help the team process, prepare and price the items people donate.
We receive hundreds of bags of clothing, bric-a-brac, toys, games and all sorts of items every week. You will help us to turn these into vital funds to support our work.
After full training you will be part of our processing team; sorting through the donated items, identifying those which we should sell, preparing them and pricing before they are put onto the shop floor.
You may have a particular area of experience, such as clothing, books or antiques. Your skills and knowledge will help us to gain the best value for each item and some of our volunteers even coordinate entire sections, such as a book rooms within our stores.
When people come in to donate their items you will be helping to thank them for their support. Many items are Gift Aided so when processing the items you will ensure that Gift Aid labels are attached so that we can gain this additional vital income.
You will help to make our products look amazing; steaming clothes (if this is your area) and helping to clean and make every item look great and ready for sale.
It would be ideal if you could volunteer at least one shift a week, which is about three hours but we're also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need.
It’s really easy to get your volunteering started, if you're over 16 years old, please apply now!
We currently need volunteers for: Wednesday, Fridays and weekends (AM and PM)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Come and join our Charity Shop in Langney Road, Eastbourne
Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place to find out more about how we help older people in the local area.
Our Stock Preparation Volunteers always enjoy being part of our shop teams; making new friends and helping the charity to maximise the income from the amazing items people donate to us.
In this role you will usually be working in our donation sorting area, which is off the shop floor. Here you will help the team process, prepare and price the items people donate.
We receive hundreds of bags of clothing, bric-a-brac, toys, games and all sorts of items every week. You will help us to turn these into vital funds to support our work.
After full training you will be part of our processing team; sorting through the donated items, identifying those which we should sell, preparing them and pricing before they are put onto the shop floor.
You may have a particular area of experience, such as clothing, books or antiques. Your skills and knowledge will help us to gain the best value for each item and some of our volunteers even coordinate entire sections, such as a book rooms within our stores.
When people come in to donate their items you will be helping to thank them for their support. Many items are Gift Aided so when processing the items you will ensure that Gift Aid labels are attached so that we can gain this additional vital income.
You will help to make our products look amazing; steaming clothes (if this is your area) and helping to clean and make every item look great and ready for sale.
We currently need volunteers on Monday (1pm-4.30pm), Tuesday (1pm-4.30pm), Weds (9.30 am-1pm). No special skills are needed as we will show you what to do and will provide all the training you need.
It’s really easy to get your volunteering started, if you're over 16 years old, just apply now!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Here’s 5 reasons you’ll love to volunteer in our shops:
1. It's fun
2. It's flexible
3. You'll learn and share skills
4. You'll be making a difference
5. You'll work with a great team
We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18 to apply.
Volunteering in the shop
Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. We hold a prime position on the picturesque Church Street and from our little pink shop we raise lifesaving funds for Save The Children’s work both in the U.K. and abroad. As well as raising awareness on sustainable fashion and fashion climate activism, we’re a hub of excitement and passion!
Our Stoke Newington Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.
It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.
Why volunteer with Save the Children?
In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.
Skills and experiences we seek
We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.
We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.
What happens next?
After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).
How to apply
Express your interest on email via the apply button.
Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18 to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place to find out more about how we help older people in the local area.
Our Stock Preparation Volunteers always enjoy being part of our shop teams; making new friends and helping the charity to maximise the income from the amazing items people donate to us.
In this role you will usually be working in our donation sorting area, which is off the shop floor. Here you will help the team process, prepare and price the items people donate.
We receive hundreds of bags of clothing, bric-a-brac, toys, games and all sorts of items every week. You will help us to turn these into vital funds to support our work.
After full training you will be part of our processing team; sorting through the donated items, identifying those which we should sell, preparing them and pricing before they are put onto the shop floor.
You may have a particular area of experience, such as clothing, books or antiques. Your skills and knowledge will help us to gain the best value for each item and some of our volunteers even coordinate entire sections, such as a book rooms within our stores.
When people come in to donate their items you will be helping to thank them for their support. Many items are Gift Aided so when processing the items you will ensure that Gift Aid labels are attached so that we can gain this additional vital income.
You will help to make our products look amazing; steaming clothes (if this is your area) and helping to clean and make every item look great and ready for sale.
It would be ideal if you could volunteer at least one shift a week, which is about three hours but we're also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need.
It’s really easy to get your volunteering started, if you're over 16 years old, just click on ‘Apply’ to start filling in your details!
We are currently looking for volunteers to help in our stock room sorting donations on weekends, either am/pm or from 11-3pm.
Please get in touch if you would like to become part of our amazing Volunteer Team!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Come and join us at our Charity Shop in Langney Road, Eastbourne.
Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place for local people to find out more about how we help older people in their area. Our volunteers always enjoy being part of our shop teams; chatting to our customers about the fabulous items we sell and telling them about the fantastic work that we do.
As a Customer Service Volunteer you will get the chance to meet new people and make friends, plus play a vital role in helping to raise funds to support local older people.
You will be working on the shop floor as the welcoming face of our charity. Serving customers with a smile, using the till (don't worry, we will show you how) and handling money and sales.
When people come in to donate items you will be thanking them for their support and helping them to complete Gift Aid signups on our Gift Aid system.
You will help to make our shops look amazing; putting out items that the sorting teams have prepared, helping with merchandising, labelling and ensuring the shop is clean and always looking its' best.
You will need to be ok using a touch screen device as our tills run on a tablet, though we will always provide full training and some time for you to get used to using this first.
Lastly, you may have people enquiring about our work, or asking for help and we will provide you with all the details of where to refer them to within the charity.
We currently need volunteers on Monday (1pm-4.30pm), Tuesday (1pm-4.30pm), Weds (9.30 am-1pm). No special skills are needed as we will show you what to do and will provide all the training you need.
It’s really easy to get your volunteering started, if you're over 16 years old, just apply now!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our shops are a hive of activity and the heart of the local community. They raise funds to support our vital work and provide a place for local people to find out more about how we help older people in their area. Our volunteers always enjoy being part of our shop teams; chatting to our customers about the fabulous items we sell and telling them about the fantastic work that we do.
As a Customer Service Volunteer you will get the chance to meet new people and make friends, plus play a vital role in helping to raise funds to support local older people.
You will be working on the shop floor as the welcoming face of our charity. Serving customers with a smile, using the till (don't worry, we will show you how) and handling money and sales.
When people come in to donate items you will be thanking them for their support and helping them to complete Gift Aid signups on our Gift Aid system.
You will help to make our shops look amazing; putting out items that the sorting teams have prepared, helping with merchandising, labelling and ensuring the shop is clean and always looking its' best.
You will need to be ok using a touch screen device as our tills run on a tablet, though we will always provide full training and some time for you to get used to using this first.
Lastly, you may have people enquiring about our work, or asking for help and we will provide you with all the details of where to refer them to within the charity.
It would be ideal if you could volunteer one shift a week, which is about four hours but we're also happy to have more flexible times. No special skills are needed as we will show you what to do and will provide all the training you need.
It’s really easy to get your volunteering started, if you're over 16 years old, just click on ‘Apply’ to start filling in your details!
We currently need volunteers on Saturdays and Wednesdays
The client requests no contact from agencies or media sales.
We are looking for friendly and enthusiastic people to help us in our brand-new Visitor Centre at Crystal Palace Park!
The Visitor Centre is a welcoming hub where visitors can discover the history and heritage of Crystal Palace Park through a permanent exhibition, browse our gift shop and find information to help them make the most of their visit to Crystal Palace Park. The building also includes a flexible space available to hire for community events, meetings, and activities.
Volunteers will play a vital role in ensuring that visitors have an informative and positive visit. You’ll volunteer in pairs, supported by paid staff, to welcome visitors and support our Visitor Centre shop and membership opportunities.
This role will suit you if you are a friendly, outgoing individual who is keen to gain retail and customer service experience while learning more about working for a charity.
What’s involved:
Time involved:
This role is available Wednesday – Sunday throughout the year. Hours involved will be across two shift patterns, AM: 9.45 – 1.00pm and PM: 12.45 – 4.00pm.
There will also be ad-hoc evening openings throughout the year which volunteers can also be involved in.
We encourage volunteers to take part in this role for at least 3 months to get the most out of the opportunity.
This role will suit you if:
Support and training:
We will provide you with all the training necessary for your role, including:
We will offer you:
Access information:
This role takes place inside the Visitor Centre in Crystal Palace Park which is step free. We want to make our volunteer roles accessible and if you have access requirements or would like to discuss whether this role is suitable for you, please get in touch.
The client requests no contact from agencies or media sales.