353 Health policy volunteer roles

Kiplin Hall and Gardens in North Yorkshire is recruiting Trustees to join the friendly and dedicated Board which oversees the management of this intriguing Jacobean house.  The house was built in the 1620s for George Calvert, Secretary of State to James I, and founder of the US state of Maryland. A member of the Historic Houses Association, the Hall and Gardens welcome 40,000 visitors a year. In 2025 we opened a new Welcome Centre at Kiplin with improved retail and catering for our visitors and with the support of MEND funding undertook major repairs of the Hall roof. The National Lottery Heritage Fund enabled us to create new galleries and improve our visitor access and services. There is a dedicated staff of 10 FTE supported by a team of 240 volunteers.

TRUSTEE - We are seeking a Trustee with skills and experience in finance/accountancy to join the Board. We are keen to recruit someone who can advise the Board on its financial responsibilities and has oversight of the Trust's finances. As a Trustee you will contribute to Kiplin's business strategy and forward plan, ensuring the organisation's financial stability and sustainability. Over the next 10 years we are planning further developments to enhance the visitor experience. We are keen to attract the right person to the Trust Board to help guide Kiplin through an exciting period of change and transition. 

INDEPENDENT DIRECTOR - We are also seeking a new Independent Director to join the Board of Kiplin Hall Trading CIC, our trading arm that looks after our retail and café. We are particularly looking for people with experience in cafés or other catering environments.

Our aim is to develop and broaden the diversity of our governance team, ensuring we have a variety of perspectives and backgrounds and are particularly interested in receiving local applications.

Keytasks include:

· Lead on recruitment activity and selection decisions

· Carry out initial conversations and informal screening

· Coordinate onboarding and inductions

· Allocate tasks 

· Support volunteers day to day

· Build relationships and maintain engagement

· Deliver role-specific training

· Ensure volunteers complete required training

· Address minor issues and provide feedback

· Escalate concerns to HR where needed

· Maintain volunteer records (contact details, availability, hours if needed)

· Act as main point of contact for volunteers

· Conducting 1-1s with volunteers as well as offering informal support

· Raise safeguarding concerns as appropriate using internal processes and procedures

· Maintain confidentiality and follow charity policies and procedures

· Undertake relevant training

Key Objectives Include:

· Ensure that Mast Cell Action has a steady stream of volunteers enabling the charity to achieve its objective goals

· Represent Mast Cell Action professionally at all times, demonstrating strong communication skills, reliability, and adaptability whilst working remotely

Experience/skills required:

· Proven experience as a volunteer manager/coordinator or relevant HR experience

· Excellent verbal communication skills, with the ability to engage diverse audiences and adapt your communication style to different formats and audiences.

· Patience, empathy and compassion. Openness to support people from all backgrounds

· Reliability and trustworthiness

· Proficiency in CRMs and able to use our bespoke database to maintain accurate volunteer records

· Ability to work independently and collaboratively as part of a remote team, demonstrating reliability, flexibility, and professionalism at all times.

Our Shop Volunteers raise money for the people we support with a Learning Disability. Do you have a few hours a week to spare and share your time with us?

Our retail roles are varied and fun. You could be sorting donations from the public, dressing our window or serving customers on the till. There are many people from different walks of life and it's a great way to get practical experience and to meet new people.

This role will take place on a weekly basis for a few hours We will try our best to be flexible around the best time for you, but also need to consider the store opening times and volunteer rota. It could be a weekday or weekend, morning or afternoon, our stores are usually open 7 days a week. We’d appreciate any time that you can spare.

Whilst in the store, you will help with activities based on the needs of the Store Manager.

 **Tasks you could get up to whilst volunteering could include:**

- Serving customers on the till
- Taking stock donations from the public
- Tagging and steaming stock for the shop floor
- Dressing the window displays
- Asking people to join us as a volunteer

**As a Retail Volunteer you will be:**

- Friendly and Approachable
- Reliable, Kind and Patient
- A good communicator (including listener)
- Willing to volunteer within guidelines and to take direction where necessary
- Accepting of others who might be different to yourself

**As a Mencap volunteer you will:**

- Make new friends and raise important funds for people with a learning disability
- Get reasonable out-of-pocket expenses in line with our policy e.g. travel
- Receive full Training and support
- Volunteer alongside other people
- Have a chance to give back your local community

**About Mencap**
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us!

Purpose of the Role

As a Collection Tin Volunteer, you’ll play a vital part in supporting Momentum’s fundraising in your local community. This is a friendly, social role that gets you out and about on your local high street, building positive relationships with shop owners, café staff, and pub teams who support our charity or want to start supporting us.

You’ll commit a few hours each month to finding new local businesses to support our cause, as well as visiting existing business supporters to collect full donation tins and replace them with empty ones (at least every three months).

You will be responsible for handling and banking cash in line with the Fundraising Regulator and Momentum’s policies with training and oversight from the Community Fundraiser. To do this, you must hold a valid DBS or be willing to obtain a DBS upon application. Your contribution helps raise essential funds while also spreading awareness of Momentum and the work we do for local families.

We are particularly keen to hear from volunteers able to cover the following areas:

Addlestone, Ashtead, Barnes, Chertsey, Chessington, Cobham, Dorking, Effingham, Epsom, Leatherhead, Shepperton, Sunbury, Sutton, Teddington, Twickenham, and Worcester Park.  Sussex.

By volunteering as a Collection Tin Volunteer, you’ll not only make a meaningful difference locally, but also gain new skills, confidence, and social connections.

Key Responsibilities

· Collecting full donation tins from local shops, cafés, pubs, and other venues

· Replacing collected tins with empty ones in a timely and professional manner

· Researching new areas and businesses for tins to be placed

· Building friendly, positive relationships with local business owners and staff

· Raising awareness of Momentum and its work to encourage new support

· Ensuring all collections follow Momentum’s policies and procedures

· Safely transporting collected tins and returning them as instructed

· Safely counting and banking cash collected in line with the charity’s policies

· Keeping the fundraising team informed of completed collections or any issues

What We’re Looking for in Our Volunteers

We’re looking for people who are:

· Friendly, approachable, and enthusiastic about making a difference

· Trustworthy and reliable

· Comfortable chatting with members of the public and local businesses

· Well organised and able to work independently

· Empathetic and willing to follow policies and procedures, including safeguarding and confidentiality

What’s in It for You?

· Be part of Momentum’s welcoming and supportive volunteer community

· Meet other like‑minded people and build local connections

· Invitations to volunteer engagement and social events

· The satisfaction of knowing you are directly supporting families in need

· Opportunities to get involved in other Momentum fundraising events and activities

How We’ll Support You

You’ll have a dedicated point of contact within the Momentum team and will receive all the information you need before each collection or drop-off, including locations, resources, and contacts. We’re here to support you every step of the way and make your volunteering experience enjoyable and rewarding.

Oasis House is a supported accommodation service in Northampton, supporting clients to develop confidence, independence and practical life skills.

The Grow, Cook & Eat project gives clients the opportunity to grow their own fruit and vegetables, learn how to cook healthy meals and enjoy the food they have grown.

Volunteers will play a key role in supporting clients who choose to commit to the project. Full training will be provided.

Could you help our clients grow, cook and eat their way to greater independence?

· Do you have an interest in gardening, growing food, or cooking

· Can you encourage a client to learn new practical skills and build confidence?

· Would you enjoy teaching someone how to grow vegetables, fruit and herbs?

· Can you help clients turn what they grow into simple, healthy and affordable meals?

· Would you like to help create positive social activities and stronger community connections at Oasis House?

If you can answer 'yes' to these questions, then we would love to hear from you!

About the Grow, Cook & Eat Project

Grow, Cook & Eat is a community-focused initiative designed to build practical skills, improve food choices, promote wellbeing and strengthen social connections.

At Oasis House, the project will be delivered in a practical and supportive way. Clients who want to commit to the programme will be encouraged to take part in growing, cooking and eating activities, with volunteers providing guidance and encouragement

Key responsibilities

Your role will include, but is not restricted to, the following tasks:

· Teach clients how to plant seeds and seedlings and care for fruit, vegetables and herbs.

· Help clients understand simple, seasonal and low-cost ways of growing food.

· Encourage clients to take responsibility for watering, maintaining and looking after their growing areas.

· Support clients to recognise when produce is ready to harvest and show them how to harvest it safely.

· Help clients use produce they have grown as part of cooking activities.

· Help clients explore affordable meals, meal planning and ways to reduce food waste.

· Encourage clients to cook for themselves rather than doing tasks for them, promoting independence wherever possible.

· Create a friendly and inclusive environment where clients feel comfortable learning and trying new things.

· Follow Oasis House policies, safeguarding procedures, health and safety guidance and professional boundaries.

What difference will you make?

By supporting this project, you can help clients develop practical life skills that can be used both inside and outside Oasis House.

· Build practical skills in growing and cooking healthy food.

· Improve confidence and independence.

· Encourage healthier food choices.

· Develop budgeting and meal-planning skills.

· Promote wellbeing through purposeful activities.

· Reduce loneliness and isolation through shared activities.

· Strengthen social connections and a sense of community.

· Give clients a sense of achievement from growing, cooking and eating food they have produced.

The approach

The volunteer's role is to teach, encourage and support. The aim is not for volunteers to do everything for clients, but to help clients learn how to do things for themselves.

All volunteers will receive full training prior to teaching client.

External Trustee (HR) 

University of Cumbria Students’ Union 

Location: Remote / Cumbria 

Contract: Voluntary Trustee position 

Time commitment: Approximately one day per month, particularly during the first year 

Are you an experienced HR, People and Culture leader looking to use your expertise to support a student-led organisation making a real difference to students’ lives? 

University of Cumbria Students’ Union (UCSU) is seeking an External Trustee with strong strategic HR, People and Culture expertise to join its Board of Trustees at an important time for the organisation. 

About UCSU 

University of Cumbria Students’ Union is the independent Students’ Union at the University of Cumbria, representing and supporting students across campuses in Carlisle, Ambleside, Lancaster, London and Barrow-in-Furness. 

As an External Trustee, you will bring independent professional expertise to support effective governance, strategic leadership and organisational development. 

This is a particularly important time to join UCSU as the organisation prepares for the departure of its current Chief Executive after 10 years. The successful candidate will have an opportunity to support the Board through this transition and help ensure strong leadership and governance for the future. 

About the Role 

As the HR specialist on the Board, you will provide strategic expertise, constructive challenge and support on people, culture and organisational development, while contributing to the wider responsibilities of the Trustee Board. 

In this role, you will: 

• Provide strategic HR and People & Culture expertise to support Board decision-making. 

• Provide insight on equality, diversity and inclusion, employee engagement, succession planning and organisational change. 

• Support the recruitment and induction of a new Chief Executive. 

• Contribute to effective governance, risk management and strategic decision-making. 

About You 

UCSU is looking for an experienced HR, People and Culture professional with significant senior-level experience and the ability to contribute effectively at Board level. 

You will bring: 

• Strong strategic HR, People and Culture or organisational development experience. 

• Experience of organisational strategy, change and transformation. 

• An understanding of good governance and the ability to provide constructive challenge. 

• Strong communication, judgement and relationship-building skills. 

• A commitment to equality, diversity and inclusion. 

• Experience of supporting and developing others, including people at different stages of their leadership journey. 

Experience of the Higher Education would be valuable, but is not essential and candidates with relevant experience from other sectors are encouraged to apply. 

Commitment 

The Board meets approximately five times per year, usually via Microsoft Teams. Trustees are expected to prepare for meetings, review papers in advance and actively contribute to discussions and decision-making. 

For this particular appointment, the anticipated commitment is approximately one day per month, particularly during the first year, reflecting the additional involvement required around the recruitment and induction of a new Chief Executive. 

Most Trustee activities can take place remotely, although the successful candidate will be expected to attend in-person activities approximately three to four times per year. 

How to Apply 

To apply, please click Apply Now. You will need to submit an up-to-date CV and complete an application form, where you will be asked to answer three questions (maximum 300 words per question): 

• Why are you interested in applying and how do you feel your personal values align with our mission? 

• What are the key skills, knowledge and achievements that make you a strong candidate for the role? 

• What do you believe are the most significant contributors to Board effectiveness? 

For an informal conversation about the role, please contact Nida at Atkinson HR Consulting via the contact information provided on the Candidate pack.

Key Dates 

Closing date: 12 noon, Tuesday 29 September 2026 
Interview date: Week commencing 12 October 2026 (remote) 

ARE YOU?

• passionate about supporting young people?
• able to engage well with young people and their carers?
• resourceful, creative and solution focussed?
• organised and able to carry out basic administration tasks?
• able to spare 10-15 hours a week? Times can be flexible to suit the service and the right person, however early evening availability (3-6) to accommodate visits to young people would be needed.
• a driver with business insurance.

YOU WILL...

• make a positive impact in a young person’s life
• support other volunteers in their role
• contirubute to the development and growth of an essential service for young people
• experience role satisfaction and reward.

ASIST WILL... 

• provide full training, support and supervision
• cover travel and other agreed expenses
• provide additional training if appropriate and the chance to learn and develop valuable skills, knowledge and experience
• offer career progression if suitable opportunities arise.

Birmingham Cathedral is seeking a dedicated and compassionate individual to join its Chapter as a trustee (non-executive member). This is a unique opportunity to contribute as a trustee to the cathedral's strategic direction, provide governance and oversight, and share responsibility for the stewardship and sustainability of the resources that support its mission and ministry.

About Birmingham Cathedral

Birmingham Cathedral is where prayer and praise have been offered to God for more than 300 years. This daily worship continues to be at the heart of our cathedral life today. The cathedral is the seat of the Bishop of Birmingham. Most striking to visitors and worshippers is the exceptionally important set of stained-glass windows designed by Birmingham born artist Edward Burne-Jones and made in the workshop of William Morris. The cathedral is the spiritual home for a lively Christian community where worship, from the simplest prayer to soaring musical excellence, is always accompanied by a warm welcome. We aspire to pray, to serve and to grow in the love of God and our care of God’s people. More than an artistic treasure, Birmingham Cathedral offers a place of peace, hospitality and welcome. 

About The Role

As a member of the Cathedral Chapter, you will share with the Dean in the oversight of cathedral life. Chapter members are invaluable in shaping the direction of the cathedral and ensuring we continue to fulfil our mission and purpose. You will work collaboratively with clergy, staff, volunteers and external partners to uphold the cathedral’s mission, vision, values and strategic priorities.

Key Responsibilities of Chapter Members

· Perform the requirements of Charity Trustees for the purposes of the Charities Act 2011.

· Take full part in the discussions and decision making of the Chapter as it fulfils its statutory responsibilities to exercise general control and management of the administration of the cathedral.

· Order the worship of the cathedral and promote its mission;

· Formulate, after consulting the bishop, proposals relating to the general direction and mission of the cathedral.

· Ensure the approval of an annual budget.

· Ensure the preparation and approval of an annual report and accounts for audit and subsequent approval.

· Keep under review the Constitution and Statutes.

· Ensure the appropriate management of cathedral property and income, including necessary repairs and maintenance.

Key Individual Responsibilities of Chapter Members

· Attend Chapter meetings, held a minimum of six time a year for approximately three hours on a weekday afternoon, including one all-day away-day (all held in Birmingham City Centre).

· Offer an average time commitment of six hours per month, unevenly spread.

· Attend and contribute to worship at the cathedral.

· Contribute to the ministry of hospitality offered at the cathedral, and other cathedral activities as may be appropriate.

· Attend civic and community events.

· Act as an ambassador for the cathedral.

· Carry out the objects of the cathedral.

· Expect to serve for the full three-year appointment period, with opportunity for reappointment.

Who We Are Looking For

To support delivery of the cathedral’s strategic plan, we particularly welcome applications from individuals at this time with skills in:

· Strategic finance, financial management or stewardship

· Audit, assurance or internal controls.

· Property and heritage asset management

· Fundraising and income generation

· HR, organisational development or governance.

Candidates are not expected to hold experience across the multiple of these criteria to meet the eligibility threshold.

Experience in arts and heritage, community engagement or social justice initiatives, digital communications, investment planning, partnership-building across sectors and urban mission and inclusion would also be welcome.

Person Specification

Essential

· Commitment to the Christian faith and to the cathedral’s mission, vision and values, including wisdom, compassion, justice, inclusion, courage and collaboration.

· Eligibility to serve as a charity trustee.

· Commitment to safeguarding excellence, including completing safeguarding training and contributing to a safe, healthy and positive cathedral culture.

· Ability to think strategically and long-term, exercise sound judgement, and contribute to complex organisational governance.

· Understanding of, or willingness to learn about, the responsibilities of a charity trustee, including accountability, confidentiality and collective decision-making.

· Commitment to the cathedral’s strategic priorities.

· Strong communication skills, with the confidence to challenge constructively, collaborate effectively and build trust across diverse groups.

· Willingness to undertake trustee development and continue learning in support of effective governance.

· Ability to commit the time and energy required for the role, including meetings, preparation and training.

Desirable but not required

· Local knowledge or community context.

Other Information

This is a voluntary role, but reasonable expenses will be reimbursed. Training and support will be provided.

Birmingham Cathedral is committed to safeguarding and promoting the welfare of those under 18 and vulnerable adults. This role is subject to an Enhanced DBS check.

Closing date for applications is noon on Monday 5 October 2026.

Join us in making a meaningful difference at one of Birmingham’s historic and spiritually significant places.

Our Recruiting Approach

As applications are received, interviews may take place prior to the advertised closing date.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

We welcome applications from underrepresented groups.
We kindly ask no contact from recruitment agencies please.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

This opportunity will be at both Crook and Durham so volunteers need to be willing to volunteer at both sites.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

CYP Volunteer Counsellor (Term‑Time Only)

Placement Days: Monday, Wednesday or Friday Setting: Secondary School, ages 11–18

Shirley High School is seeking trainee counsellors to join our established counselling service and support the wellbeing of young people within our vibrant, multicultural community. This is an excellent opportunity for trainees looking to gain clinical experience with children and adolescents in a supportive school environment.

Who We’re Looking For

• Trainee counsellors studying at Diploma level or above, already qualified to Level 3 (or equivalent).
• Training must be recognised by the BACP or equivalent professional body.
• Able to provide a current fit‑to‑practise certificate.
• The course includes personal therapy as part of training.
• Understanding of the BACP Ethical Framework and good practice for working with young people.
• Some experience with children or young people (not necessarily counselling).
• Commitment to inclusive, culturally sensitive practice.

Placement Requirements

• Maintain professional membership (BACP or equivalent).
• Hold professional indemnity insurance.
• Adhere to school safeguarding, confidentiality and child protection policies.
• Willing to complete an enhanced DBS.
• Attend fortnightly group clinical supervision (term‑time only), provided by the school (Mondays 16.30-18.00 online).

What the Role Involves

• Holding a caseload of 2–3 students per week, offering 45‑minute sessions.
• Providing short‑term or longer‑term counselling depending on need.
• Keeping accurate, confidential records.
• Working collaboratively with the lead counsellor, clinical supervisor and school safeguarding team.
• Identifying when students may need referral to specialist services.
• Treating all students with dignity, respect and sensitivity.

Commitment

• Minimum three counselling hours per week.
• Ideally a full academic year, or at least two terms.
• No work required during school holidays.

Sheffield Community Volunteer

Do you want to raise some money for Shelter, while having fun along the way?

Information about the role

This role involves supporting at a range of events to help raise money and awareness to tackle the housing emergency. It’s a really flexible opportunity. Once you’re signed up, we’ll let you know about upcoming events and tasks, and you can decide which you’d like to do.

Location: Sheffield

Suggested contribution: It’s up to you! Ideally, you’d help out at least 4-5 times per year, but this is flexible.

Availability: This is a varied opportunity with events taking place at different times and on different days throughout the year, including evenings and weekends. You can choose the events that best suit your availability.

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.

Main activities may include:

This is a flexible and diverse role. Here are some of the activities you might get involved in:

• Represent us at a range of events including, community fairs, gigs, Pride marches, sporting events and street stalls.
• Support some of our fundraising activity such as holding collection cans in public spaces or bag packing in supermarkets.
• Help us grow our movement for change by supporting petitions and raising awareness of our calls to action through social media.
• Other one-off tasks such as web-based research.

This role fights the housing emergency by raising funds that enable Shelter to provide advice and support and campaigning for change. The events you’ll be attending are also great for raising awareness of the housing emergency and how people can get involved to help tackle it.

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

The most important thing for this role is that you are passionate about joining our fight for home!

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.
• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders.

Next steps

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact us.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us if you require more information.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer, you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Sense welcomes disabled volunteers and will discuss what support or adjustments may help you take part.
• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The privilege of working alongside and learning from disabled people with complex needs. 
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Qualities and attributes

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Lead Volunteer Role Description

• To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office. 

• Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.

• To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.

• Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.

• To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.

• To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.

• To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format.  If alternative methods of collecting stats are used, to ensure that the team are all using the same method.

• To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.

• To assist with the recruitment interviews and induction of new Volunteers.

• Responsible for the support of new Volunteers and their final sign off.  Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.

• To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.

• To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.

• To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.

• To provide local information for the Helpline Court Information Sheet when requested.

• To ensure the team follow the practices of the court and work in partnership with the court staff.
• To forward any testimonials about the support provided by our volunteers to the CCSS office.

• Responsibility for maintaining the stock of CCSS leaflets.

• Organise cover for themselves when they are on holiday or need to take time off.

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.