Lead workers volunteer roles in Broxbourne, hertfordshire

Do you enjoying talking with people and helping them based on your life experiences?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2+ hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us. Our peer support training is accredited.  20-25 hours of volunteering training is required and is self led online.

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to donate the cost price of £22.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service, this cost will not apply.

You must be a UK resident to apply for this role.

Summary

Supporting young people in leading activities and mentoring support by providing a listening ear and practical support and guidance.

Detailed description

You’ll find plenty of ways to use your listening skills as well as being a first point of advice for practical concerns that young people face or for supporting them in fun and exciting activities and games. We have our Youth Sessions based in Watford, Hatfield and Cheshunt.

Tuesdays (Watford, Orbital Community Centre)

4.30pm to 6.30pm (Juniors)

6.30pm to 8pm (Seniors)

Wednesdays

The Hive @ Jim McDonald Centre

Seniors - 4.30pm to 6pm

Thursdays

St John' Youth Centre

Juniors - 4.30pm to 6pm

Project Group - 6.30 to 7.30

You will be:

Supporting youth work activities and workshops

Supervising young people in discussion sessions

Building positive relationships with young people

Working with other staff to plan and evaluate activities by gaining feedback

The application process is simple - please submit an initial enquiries form by clicking on the below link with your details and ensure you let us know that you saw our advert on the CharityJob website and we will get in touch to discuss next steps. Following a brief discussion we will ask you to fill in a few more details, carry out an informal interview and apply for a DBS check as well as requesting details of two referees.

We also provide full training and support throughout your journey and you will have access to events and celebrations throughout the year!

We look forward to welcoming you to be a part of the One YMCA Family!

Summary

Could you combine nursing skills, compassion and faith to offer care in body, mind and spirit?
Could you support people experiencing homelessness?

Detailed description

You could be part of our exciting pilot project as a volunteer Parish Nurse offering life-transforming whole-person healthcare, working alongside Chaplains, Complex Needs and Housing Support Workers.

 As a YMCA Parish Nurse you would:

• Help service users identify issues and self-manage their wellbeing so they flourish in body, mind and spirit. This might be 1:2:1 or in a group setting.
• Signpost, support, and provide information and reassurance enabling service users to access NHS and other professional or community support as well as internal support from YMCA colleagues and projects.
• Offer spiritual care from a Christian perspective, such as prayer or acts of worship
• Be instrumental in supporting the project develop in this pilot phase

Training for this role is provided by PNMUK as part of their on-going programme of support and personal development for Parish Nursing nationally. The next course is 15-17th November with follow-up online sessions.

This project is being developed and lead by One YMCA’s Chaplaincy Team, together with our Medium Complex Intensive Support Service (MCISS) and supported by Parish Nursing Ministries UK (PNMUK).

The Chaplaincy Team offer life-transforming spiritual care and pastoral support. For us Chaplaincy is about journeying with people, inspired by the life, example and teaching of Jesus. Our vision for Chaplaincy is to see even more of our service users and staff thriving through experiencing the love of God for themselves. Following a re-shaping of our work, Chaplaincy is now part of the newly formed Christian Mission team, which is at the heart of this growing charity. 

YMCA enables people to develop their full potential in mind, body and spirit. Inspired by and faithful to our Christian values, we create supportive, inclusive, and energising communities where young people can truly belong, contribute, and thrive.

What volunteers need�� Disclosure and Barring Service

What we will provide to volunteers

�� Reimbursement of costs�� Extra support

LiberArte

We empower artists to lead arts-driven climate and social justice action for systemic change.

LiberArte is seeking Grant Writing & Funding Systems assistance to help strengthen our fundraising infrastructure and expand access to funding opportunities for artists, cultural workers, and communities.

This role is ideal for someone who enjoys organizing information, writing and editing, building systems, and supporting mission-driven work. Rather than writing grant applications entirely from scratch, you'll help organize existing materials, create boilerplate templates, compile information for proposals, and support the development of strong funding applications.

LiberArte applies for grants to support our own programs and operations while also helping artists and cultural leaders identify and pursue funding opportunities for their creative and community-based projects.

Responsibilities may include:

• Organize existing grant narratives, reports, budgets, and supporting documents
• Create and update grant writing templates and resource libraries
• Compile existing organizational information into grant application drafts
• Research potential funding opportunities and maintain grant tracking systems
• Help track deadlines, submissions, and reporting requirements
• Support the development of grant applications for LiberArte programs and initiatives
• Assist with organizing resources and materials that support artists applying for grants
• Improve internal systems that make fundraising and grant writing more efficient and sustainable

What Success Looks Like:

• A well-organized library of grant templates, narratives, and supporting materials
• Improved grant tracking and deadline management systems
• Stronger, more efficient grant application processes
• Increased organizational capacity to pursue funding opportunities

This is a meaningful opportunity to gain hands-on experience in nonprofit fundraising, arts administration, and grant development while supporting artists and communities working toward social, racial, climate, and cultural justice.

Growth Opportunity: As our funding pipeline grows and systems become established, there may be an opportunity for this volunteer role to transition into a paid position.

Minimum Hours per Week:

4-6 hours per week

Duration:

One-off project

About the Role

We are seeking enthusiastic and committed volunteers to join our team as a Charity Support Officers. This is a flexible position where you can tailor your contribution by choosing the area that best suits your skills and interests:

• Events Support – Help plan, coordinate, and deliver charity events, including fundraising initiatives and community engagement activities.
• Policy Review – Support the review, updating, and development of internal policies to ensure compliance and best practice in governance.
• Performance Management – Contribute to monitoring and evaluating our projects, analysing outcomes, and identifying areas for improvement.
• Social Media Strategy – Assist in shaping and delivering our online presence, developing engaging content, and growing digital reach.

Key Responsibilities
Depending on your chosen specialism, you may:

• Assist in planning and delivering successful events.
• Review and update organisational policies in line with legal and sector standards.
• Collect and analyse data to support impact reporting and performance improvement.
• Develop social media content calendars and strategies to engage supporters online.

Person Specification
We are looking for volunteers who:

• Have strong organisational and communication skills.
• Can work independently as well as part of a team.
• Demonstrate attention to detail and reliability.
• Bring enthusiasm and an interest in the charity sector.
• Have relevant skills or a willingness to learn in their chosen specialism (e.g., events planning, policy research, data analysis, or digital communications).

What You’ll Gain

• A meaningful opportunity to contribute to a growing charity.
• Hands-on experience in a specialist area aligned to your interests.
• Training and mentoring opportunities to develop your skills.
• The chance to be part of a supportive and passionate volunteer community.

Take a look at our events and pop down and visit us! https://www.mentalfightclub.art/whats-on 

About the Role

Baobab Foundation operates through two closely connected Community Benefit Societies: the By and For Community Fund, which is the registered charitable entity, and the By and For Foundation, which is the non-charitable entity. Together, these two legal entities provide the structural flexibility needed to advance Baobab’s mission for radical racial justice.

Baobab is governed by a Board of Trustees, who are responsible for ensuring that the organisation operates in a way that advances racial justice, centres Black and Global Majority communities, and remains rooted in Baobab’s values of Unity, Justice and Freedom.

Trustees work in partnership with the PT (Project Team) and Baobab’s members. The PT Team leads the day-to-day coordination and delivery of Baobab’s operational activities, while trustees focus on governance and collective accountability. Together, trustees, PT team  and members each play distinct but complementary roles in ensuring that Baobab remains values-led, member-centred and effective in advancing its mission for radical racial justice.

KEY RESPONSIBILITIES

Baobab strives to model a different way of working that enables people to be accepted as  their full selves. For a horizontal structure to be effective, we ask all Baobab Trustees to commit fully to the principles of Justice, Freedom and Unity and work with integrity, openness and care. We encourage  those in the space to hold themselves and co-workers accountable in an equitable way, leading and making decisions within their remit, holding themselves accountable for their work and behaviour towards others and communicating transparently and openly. Maintaining a strong decolonial and horizontal organisational structure requires Trustees to commit to collective accountability within the team. 

All those working for Baobab must adhere to the code of conduct and all policies, procedures and processes. in order for us to equitably  realise our radical and decolonial aims of resourcing  Black and Global Majority communities with integrity, cohesion and care.
 

Collective Accountability 

• Contribute strategic insight and constructive challenge to strengthen the impact, quality and effectiveness of Baobab’s systems and ways of working.

• Review the organisation’s governance and operating structure periodically to ensure it remains aligned with our principles  and continues to serve the needs of Members and the organisation.

Values Alignment

• Ensure that Disability Justice, decolonial and anti-oppressive practices are embedded across the organisation.

• Ensure open lines of communication are in place to support the interdependence of the organisation’s working collective and strategic working practices.

• Offer support and reflections that are caringly rooted in Babab’s principles of Unity, Justice and Freedom.

WHO WE ARE LOOKING FOR

We are seeking an individual who shares Baobab Foundation’s commitment to racial justice, collective liberation and shifting power to Black and Global Majority communities.

We are looking for someone who can offer strategic insight, constructive challenge and collaborative support, and who is committed to stewarding Baobab’s resources in service of long-term racial justice and collective freedom.

Required

• Strong governance experience, including legal, financial and regulatory oversight.

• Relevant professional and/or lived experience rooted in Black and Global Majority communities.

• Strategic thinking and sound judgment.

• Understanding of anti-oppressive, decolonial approaches.

• Commitment to Baobab’s values of Unity, Justice and Freedom.

Desirable

Experience in one or more of the following areas would be valuable:

• Grantmaking and philanthropy

• Fundraising and donor engagement

• Financial stewardship, treasury or endowment management

• Monitoring, Evaluation and Learning (MEL)

• Governance and constitutional matters

• Organisational strategy and development

Time Commitment 

We recognise that trustees contribute their time, expertise and networks alongside other commitments. We anticipate an average commitment of approximately 10 hours per month, with some flexibility depending on current priorities and areas of involvement.

This is expected to include:

• Attendance at  Board meetings;

• Preparation and review of Board papers and other key documents;

• Participation in occasional working groups; and

• Ad hoc strategic support where relevant.

WHAT WE OFFER

• The opportunity to help shape a bold, justice-rooted funding organisation that is transforming philanthropy in the UK working in a values-led, justice-rooted team committed to doing things differently.

• Space for collective learning, reflection and radical imagination.

• The opportunity to contribute your skills, experience and networks in service of Black and Global Majority communities organising for racial justice.

• A flexible, remote, working culture 

• Non-hierarchical collaboration, radical imagination, and collective learning.

• Paid, relevant governance and trustee training to support your ongoing development in the role and beyond.

Remuneration

In line with its status as a charitable BenCom, By and For Community Fund trustees serve in a voluntary, unpaid capacity. Reasonable expenses incurred in fulfilling the role will be reimbursed in line with Baobab’s expenses policy, and accessibility support and reasonable adjustments will be provided to enable full participation.

Age UK Bucks ‘Age Better Bucks’ volunteers will support local older people to achieve personal goals – by helping them navigate and take advantage of a Support Plan devised by as community worker, that is designed to help them meet the challenges of older age.

This could be by phoning them to provide encouragement, explanation and support, and to check on progress, and also to help them with attendance at appointments and going to new groups or activities.

What do Age Better Bucks Volunteers do?

• Work with the Community Support Connector from Age UK Bucks to accept a client and understand their goals and support plan – and which services they have been referred to for support
• Contact the client to introduce yourself, and explain what you can help them with and if that’s OK with them
• Agree how your support is best provided – e.g. weekly calls for progress and encouragement, or help with something specific on their plan. That could be a home visit (if appropriate) to help them make a call or prepare for an appointment; attend a group or activity with them; or help them take a bus etc.
• Report back to the Community Support Connector if there are any issues or concerns and agree when your support can stop
• Ideally, you’d support a few clients each week or month, depending on how much time you have

The role is to support and help the client to access the referrals and support put in place for them – and not to support them with care or specific needs yourself. Referrals might be to local care services, to local groups or clubs, or to an occupational therapist for home adaptations, other voluntary organisations and support groups etc.

Our Age Better Bucks Service

Age Better Bucks supports over 65s who could benefit from extra support to manage their well being and remain independent. It is for older people experiencing challenges or need extra support to stay independent and well – for example increasing loneliness/isolation; bereavement; health/mobility decline; mood change.

Our team of support workers will assess their needs and circumstances specific to them, and develop an action plan with them to ensure more support and help can be arranged. We check in with the client after 6 weeks to see how they are getting on, and after 6 months to see how they are and check if anything has changed, got worse or improved.

The service is designed to give people the tools, contacts and support to make positive changes and especially to tackle the impact of loneliness and isolation.

An action plan, or support plan, will be devised with all clients, identifying their main goals based on their individual needs and challenges, and referring them, with their consent only, to other services and support we agree can help. At this stage we’ll assess if a volunteer like you can help then take full advantage of this support.

What you will get out of it

• Join an enthusiastic team of people who want to make a difference
• It's a great way to support older people making a real difference to their lives
• You'll be giving something back to your community
• You get to be part of Age UK Buckinghamshire's volunteer team
• We will reimburse reasonable, approved out of pocket expenses
• Volunteers tell us they find Volunteering really rewarding and get lots out of it themselves
• You will be fully supported by our Team and wider Age UK Buckinghamshire support.

What is expected of me?

We tell you about each client and ask if you’d like to take it up. You would then arrange and complete the call or visit when convenient. The work you do is conducted in line with guidance we provide and you must comply with necessary procedures including Data Protection/Confidentiality and Personal Safety.

After the visit/contact you will complete and submit a contact form. Volunteers complete relevant training, provide references and complete a DBS check.

Key skills and requirements

• Good listener, clear communicator and able to maintain confidentiality. A good conversationalist!
• Ability to lead the conversation, provide feedback to the team and summarise the conversation.
• Non-judgmental. Able to respect others’ differences and choices
• Patient, flexible and reliable
• Able to work independently with guidance and support
• Ability to travel around the area to visit people
• A regular commitment to give 1-2 hours a week would be appreciated but the role is flexible, you can work from home, do visits, only make calls, whatever works for you.
• An interest in helping older people live the lives they want

Interested in supporting victims/survivors of domestic abuse?

We are currently recruiting Trustees to help us take the charity forward into the future.

Herts Domestic Abuse Helpline is a registered charity led by a Board of Trustees.

The Trustees (all unpaid volunteers) act individually and collectively, to provide overall stewardship of the charity, in accordance with our governing document and relevant legislation. In essence we look after the staff, volunteers and the organisation, so they can support the community.

You don’t need specific qualifications or experience to be a trustee and we welcome people of all ages, backgrounds and experience.

Prospective candidates will need to:

• Have empathy with the work of the Helpline

• Be able to devote the necessary time and effort

• Have well-developed communication and interpersonal skills

• Have good judgement

• Be able to work as a team

• Have the ability, commitment and drive to take the organisation forward

Trustee Opportunities

For any charity succession planning is important and with that in mind we are currently looking for people to join our Board as Trustees.

1. Chair: Our Chair will be stepping down soon after 15 years and we are looking for someone to learn the ropes beside her before taking on the role. 

2. Treasurer: After 10 years, our Treasurer is looking to retire in the next year. The Treasurer’s role description is on our website.  

3. General Trustees: Please see the role description on our website

If you would like to apply please complete the application form on our website.  You are welcome also to email Chris Roach, Chair, at that address to arrange an informal chat.

Role description and purpose:  The role involves offering moral and some practical support to a client of WTRRP.  Any complex needs are addressed by WTRRP Case Workers and professional organisations, not befrienders. Befrienders will give client extra support to combat isolation, extra language support and help them to integrate into UK society and the Watford community. 

How a befriender will be allocated: The Befriending Coordinators and the Volunteers’ Coordinator will allocate a befriender to a client with his/her explicit agreement.  An initial meeting between the client, the befriender and one of the coordinators will be organised to set up parameters and ensure that both parties are happy to continue.  Client support can be terminated at any time by mutual agreement and in consultation with one of the Befriending Coordinators.

Key responsibilities:

· Provide moral support to allocated client.

· Make regular phone calls and visits (in a neutral place such as cafes, libraries, St Mary’s as agreed with the client) – once a week or every other week.

· Listen, encourage and empower clients. (It is important not to create mutual dependency)

· Maintain a friendly but neutral approach.

· Help client integrate into UK society by sharing local knowledge, for example facilitating access to Children Centres, libraries etc.

· Accompany client to social events organised by WTRRP.

· Help client be aware of WTRRP services

· Offer practical help such as lifts to medical appointments (if comfortable with this), finding clothes, furniture, moving (if agreed and organised by WTRR) etc.

· Report to a Befriending Coordinator after each meeting with the client. 

· Identify more complex needs/issues and relay these to the Befriending Coordinators.

· Report any safeguarding concerns immediately as per WTRRP policy. Liaise with the Safeguarding Lead and/or members of the Committee.

· Represent WTRRP and work constructively as part of a WTRRP team.

Other Requirements of the Role:

· Willingness to commit to a 6 months period (an extension may be granted but we would like to see clients become self-reliant)

· Reasonable availability, particularly during weekdays.

· Attend regular Befrienders’ training and volunteers’ training essential.

Skills and personal qualities:

· Strong communicator and interpersonal skills (including ability to convey information in simple English).

· Patience

· Reliability and flexibility

· Awareness of non-verbal communication such as body language.

· Awareness of cultural differences/unconscious bias and their effects on the clients we support.  Training will be given on these.

· Awareness of boundaries.

· Ability to work as part of a team.

· Empathy for the plight of refugees and asylum seekers.

Experience: 

· Previous volunteering experience an advantage

Voluntary Interim Charity Manager

Women on the Frontline Ministries (WOFM)

Hybrid  ·  East London / Flexible Working  ·  Volunteer Leadership Opportunity

Approx. 20 hours per week (flexible)  |  Min 6 month commitment preferred

Lead with compassion. Shape the future. Help transform lives.

Women on the Frontline Ministries (WOFM) is a Christian charity supporting women affected by sexual exploitation, trauma, isolation, abuse and vulnerability through outreach, advocacy, practical support and relationship-based care.

For many years, WOFM has built trusted relationships within local communities across East London, working alongside churches, frontline organisations and partner agencies to provide compassionate, non-judgemental support to women facing complex challenges.

We are now seeking a values-driven and collaborative Volunteer Charity Manager to help lead the organisation into its next season of growth, sustainability and impact.

About the Role

The Volunteer Charity Manager will provide overall leadership, coordination and operational oversight for the charity, working closely with the Board of Trustees, staff team and volunteers to strengthen the delivery of WOFM’s mission and future development.

This is a varied leadership role combining strategic coordination, relationship management, community engagement and operational oversight within a grassroots charity environment.

The successful candidate will not be working alone. The organisation currently includes:

• a part-time Women’s Support Worker

• a part-time Social Media Lead

• a dedicated team of volunteer Outreach Assistants

• an active and supportive Board of Trustees committed to working closely alongside the Manager

The Board is seeking a self-starting individual who works well independently and is committed to supporting the successful candidate with a sustainable organisational structure as the charity continues to grow and develop.

Key Responsibilities

Leadership & Operational Coordination

• Provide overall coordination and day-to-day leadership across the charity’s outreach programmes and activities

• Oversee the effective delivery of operational priorities, outreach services and community engagement initiatives

• Maintain and strengthen effective systems, administration and organisational processes

• Work collaboratively with staff, volunteers and trustees to ensure services are delivered safely, compassionately and effectively

Team Leadership & Volunteer Coordination

• Encourage, coordinate and develop staff and volunteers across the organisation

• Oversee volunteer communication, engagement and rota coordination

• Contribute to recruitment, onboarding and ongoing team development

• Foster a collaborative, values-led and supportive organisational culture

Safeguarding & Community Engagement

• Promote good safeguarding practice and help ensure safeguarding responsibilities are managed appropriately

• Build strong working relationships with local organisations, churches and support agencies

• Contribute to advocacy, signposting and practical support activities where appropriate

Partnerships & Representation

• Build and maintain positive relationships with community partners, churches, local organisations and stakeholders

• Represent WOFM at meetings, networking opportunities and community events

• Champion awareness of the charity’s mission, impact and future vision

Governance, Sustainability & Development

• Work closely with the Chair and Board of Trustees to support the strategic direction of the organisation

• Prepare updates and reports for trustee meetings where required

• Contribute to fundraising activities, funding applications and sustainability planning

• Help strengthen the long-term development and operational capacity of the charity

About You

We are looking for someone who is compassionate, organised and able to lead with empathy, wisdom and good judgement.

You may have experience within:

• charity leadership or voluntary sector management

• community outreach or social impact work

• ministry or faith-based leadership

• safeguarding or support services

• operations, programme or project coordination

• volunteer management or partnership working

We also welcome applications from individuals with transferable leadership experience and a genuine passion for supporting vulnerable women and strengthening communities.

Note: This role is open to female applicants only, as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. The successful candidate is required to complete an enhanced DBS check.

Skills & Qualities

• Strong interpersonal and communication skills

• Ability to lead, coordinate and motivate others

• Organised with strong administrative and leadership abilities

• Emotionally resilient with sound judgement and professional boundaries

• Collaborative and able to work independently when required

• Comfortable using email, spreadsheets and online communication platforms

• Understanding of confidentiality and safeguarding principles

• Alignment with the values and compassionate ethos of the organisation

Time Commitment & Availability

This is a flexible volunteer leadership role of approximately 20 hours per week, which we are happy to shape around the right person’s other commitments. We would suggest thinking of it as roughly 4 hours a day across a typical working week but how those hours are arranged is genuinely negotiable, and we are open to discussing an arrangement that works for you.

The role is hybrid, combining:

• remote and flexible working from home

• attendance at outreach activities, particularly on Wednesday afternoons for daytime drop-in sessions and Friday evenings for evening outreach

• meetings and occasional events in East London (typically evenings and occasional weekends)

• trustee and board meetings on a regular scheduled cycle

Reasonable, pre-agreed out-of-pocket expenses actually incurred in carrying out the role (for example, travel) will be reimbursed. Ideally, we are seeking someone able to commit to the role for a minimum of 6 months to support continuity and sustainable growth.

Support & Future Development

The successful candidate will work alongside a committed Board of Trustees, staff team and volunteers who are passionate about the mission of the charity.

While this is currently a voluntary role, the Board is actively working to secure funding with the aim of creating paid leadership and operational roles in the future. We cannot guarantee if or when such funding will be confirmed, and any future paid appointment would be made through a fair and open recruitment process. That said, someone who grows with WOFM and comes to know the organisation well would be well placed to be considered as those opportunities arise.

The organisation is continuing to strengthen its operational foundations and develop sustainable structures to support long-term impact within the community.

Why Join WOFM?

This is an opportunity to:

• make a direct and meaningful difference in the lives of vulnerable women

• help shape the future direction of a growing grassroots charity

• work alongside a passionate and committed team

• contribute to a mission rooted in compassion, dignity, faith and hope

• build sustainable impact within local communities

• grow with an organisation that is actively working towards funded leadership roles

Join our Client Services Governance Committee as a co-opted member

At Crisis we are privileged to support people out of homelessness and campaign for the changes needed to solve it altogether, whether through direct services or our leading-edge research and influencing work in England, Scotland, and Wales.

As we embark on the delivery of our new 10-year strategy, we are looking for a new co-opted member that can and add to the skills of a high-performing sub-committee of our Board of Trustees.

This is an excellent opportunity to contribute your expertise; by providing strategic insight and guidance on the safe, inclusive, equitable and impactful services we provide our members to help them out of homelessness.

We are looking for people that:

· Care deeply about improving systems and services and ending homelessness

· Have skills and experience in service delivery and/or service design

· Communicate clearly and can work well with others — including trustees, staff and members

If this sounds like you, we look forward to hearing from you.  You do not need previous board experience. We will support you to develop the skills and confidence needed for the role.

What matters most is your commitment, your perspective, and your willingness to help us make good decisions.

To apply, please submit any of the following:

· A short expression of interest (max. 500 words) explaining why you want to join and what skills you bring (with or without current CV)

Or

· Audio/video format application (max. 3-4 minutes)

To understand more about the role, please get in touch if you would like an informal conversation beforehand.

Applications should be submited via email by Thursday 25 June 2026.

Shortlisted candidate will be invited to an informal group discussion/scenario situation with Chair of the Committee, Executive Director of Client Services, and an Expert by Experience, which will take place on Thursday 2 July, online.

Formal appointment will then be made by the Crisis Board in July with the first Committee meeting in August 2026.

About Us

Crisis is here to end homelessness for good. Over the next ten years, our aim is to:

1. We’ll campaign across England, Scotland, and Wales to push for the policies needed to end homelessness. We’ll also challenge unfair treatment and harmful stereotypes about people who are homeless.

2. We’ll open a network of Crisis Centres across the UK. Each Centre will offer high‑quality support to people who need it and create a plan to end homelessness in the local area. We’ll also provide more than 1,000 homes for our members by launching a new housing company that shows how giving people a stable home first can end homelessness.

3. We’ll bring people from all over Britain together to help—landlords, employers, teachers, healthcare workers, and anyone else who wants to make a difference. Everyone has a role to play in ending homelessness

About the Client Services Governance Committee:

· The committee is made up of 3x Trustees and an Expert by Experience who has previous lived experience of homelessness; there is currently no member involvement on the committee

· Makes sure Crisis’ services are delivered safely, professionally, and to a high standard, and giving the Board confidence that this is happening.

· Oversees safeguarding across all Client Services, and helping to build a culture where safety, awareness, and the wellbeing of everyone who comes into contact with Crisis, are top priorities.

· Provides a space to review and challenge how Client Services are governed — including how incidents and complaints are handled.

About the Role of co-opted member:

• Reporting to: Chair of Committee 
• Term: 3 years, with potential for re-appointment for a second term
• Commitment: Attending and actively taking part in the Client Services Governance Committee meetings — usually five times a year and typically held online.
• Remuneration: Reimbursement of travel, childcare and other agreed costs (although co-optee roles are voluntary and generally unpaid)

Purpose of the role:

· To work collaboratively with trustees, senior leadership and Experts by Experience to strengthen the impact of Crisis services

· To help guide the big decisions about member services and ensuring members have safe, positive experiences — keeping Crisis focused on its mission to end homelessness.

· To support the committee in understanding how well Crisis’ services are working and helping to make sure standards and legal requirements are consistently met.

· To review reports about risks, complaints, incidents, and safeguarding issues that affect members.

· To oversee the delivery of impactful and effective tenancy support for Crisis’ new work in housing supply and the development of Crisis Centres.

· To offer insight into what good member support looks like, sharing perspectives on member experiences, and highlighting best practice to inform decisions.

Person Specification:

· Experience in design and best practice in delivery of services to disadvantaged groups

· Excellent communication and collaboration skills, with the ability to work effectively with trustees, staff, and external stakeholders

· Someone who can take part in respectful discussions, ask thoughtful questions and help us make balanced decisions as part of a team

· A commitment to get to know Crisis, including our mission, values and aims, prepare for and attend meetings, engage and contribute

· Awareness of charity governance or a willingness to learn more

The personal styles and behaviours that work best for Crisis:

· Our Board and committees are friendly and supportive, and we are looking for people who listen actively and respect different opinions

· We need people who can ask tough questions, solve problems and make decisions based on evidence

· You should believe that homelessness can be ended and be ready to challenge the idea that it’s something we just have to accept

· You’ll be committed to equity, diversity and inclusion, and help make sure these values are embedded in our culture and in everything Crisis does

· You’ll set a positive example through your behaviour, your values, and the way you work with others