Operation volunteer roles

When seconds matter, leadership matters too. 

Help save lives and shape the future. Become a Trustee of Hampshire and Isle of Wight Air Ambulance.

Hampshire and Isle of Wight Air Ambulance (HIOWAA) brings exceptional, life-saving critical care to people when they need it most — day and night, 365 days a year. As we enter a significant new chapter, we are seeking new Trustees to help guide our Charity into the future.

This is a rare opportunity to use your skills, experience and judgement at Board level to make decisions that will save lives.

Why now?

We are approaching the completion of a major strategic transformation: the relocation to a brand-new airbase in Eastleigh, near Southampton Airport. This move will:

• Dramatically improve response times
• Strengthen operational efficiency and teamwork
• Create a new operational model for the next generation of critical care delivery

As a Trustee you will help ensure this transformation delivers lasting impact for patients, clinicians, donors and communities across Hampshire and the Isle of Wight.

The role: Trustee (Volunteer)

As a Trustee, you will:

• Set the strategic direction of the Charity
• Provide strong governance, oversight and accountability
• Act as a critical friend to the Executive and Clinical leadership
• Safeguard long-term financial sustainability
• Uphold the Charity’s mission, values and public benefit

This is an “eyes on, hands off” role focused on strategy rather than day-to-day operations, but one where your insight and judgement will have real influence and impact. Being a Trustee is challenging, rewarding, and deeply meaningful.

Time commitment: approximately 12 part-days per year, including four Board meetings, committee meetings and one annual strategy day.Trustees are elected for an initial term of 3 years, and can be re-elected for a maximum of 3 terms (9years in total).

Who we’re looking for:

We welcome applications from people with a genuine connection to our mission and communities. To strengthen the balance of skills on our Board, we are particularly keen to hear from individuals with experience in:

• Clinical operations or leadership
• Critical care services / HEMS delivery
• Aviation industry
• Fundraising and income generation
• Digital marketing and communications
• Data, insight and performance management
• Technology or digital leadership
• Finance, investment or senior business leadership

You do not need previous trustee experience. We value sound judgement, curiosity, integrity and commitment as highly as technical expertise and welcome applications from underrepresented communities or any persons who would enhance our Board's diversity.  

Eligibility:

Trustees must be 16 years or older. You will not be able to act as a Trustee if you are disqualified, unless authorised to do so by a waiver from the Charity Commission. More information on becoming a Trustee for a charity, including the eligibility criteria for holding such a post, can be found on our website and the government website (search for: charity-trustee-whats-involved)

Our values

Everything we do is guided by openness, dedication, professionalism and teamwork.

If these values resonate with you, and you want to use your experience to make a life-saving difference, we would love to hear from you.

To find out more:
Please read the included guide for more information on the Charity and the role of Trustee, including the full person specification. We encourage you to visit the Charity's website too.

To Apply: Please send your CV and a personal statement outlining your motivation to apply and suitability for the role through this platform or the email address given on the Charity's website. 

Closing date for applications: Monday 23rd March. 

Video Call 1st Interviews: 7&8th April

In-Person Interviews (Southampton): 22-24th April. 

Together, we bring exceptional critical care to the people who need it most.

What does it look like to lead a charity where community voice sits at the heart of every decision?

Down’s Syndrome Manchester (DSM) is a vibrant, member‑led charity supporting individuals with Down’s syndrome and the families, carers and professionals who walk alongside them. From the earliest days after diagnosis to the milestones of adulthood, DSM creates connection, belonging and the conditions for people to thrive.

With DSM at a pivotal point of growth and change, we’re seeking a Chair who can bring the skills and experience needed to confidently lead the charity through this exciting period of consolidation and development.

Location: Greater Manchester
Renumeration: Voluntary, with reasonable expenses covered
Time commitment: Estimated at approximately 1-2 days per month

About Down’s Syndrome Manchester
You’ll be warmly welcomed into a friendly, member‑led community that has gone through significant recent growth, under the leadership of a talented CEO. From energetic early‑years support to social groups that spark friendships, DSM is now looking to build on its support and advocacy across Greater Manchester.

DSM responds directly to what families need and empowers them to shape the charity’s future. Growing fast and full of potential, we’re now looking to further strengthen foundations and step confidently into the next chapter – guided always by member voice and experience.

About the opportunity
We’re looking for a committed Chair with a pioneering spirit, able to bring steady, compassionate and strategic leadership to a recently developed Board and a dedicated CEO.

You’ll ensure the Board is effective and focused, offer constructive support and challenge to the CEO, and help embed strong governance and decision‑making structures. Holding a strategic view while keeping DSM’s member‑led ethos always front and centre, you’ll create the space for big picture thinking and clarity as the organisation evolves.

Who are we looking for?
While previous Chair experience would certainly be an advantage, we also warmly encourage applications from experienced charity trustees or commercial board members ready to step into a bigger leadership challenge.

We’d particularly welcome people who bring:

• Experience in governance, organisational leadership or strategic oversight
• A calm, focused and relational leadership style
• A commitment to inclusion, equity and lived‑experience‑led decision making
• The ability to bring structure and accountability to a growing charity

Why this role matters
With big, bold and brave ambitions, a rapidly growing membership and an exceptional team ready to deliver, the right Chair will help ensure the charity is fighting fit for the future. You’ll futureproof the organisation to make sure it is:

• Well governed and resilient
• Values led
• Member driven
• Future ready
• Equipped for the opportunities ahead

We are reopening this role to applicants having paused for some months. The Operations Lead will play a vital role in ensuring the smooth running of Path to Prosper’s activities. As Operations Lead, you will lead in various administrative, logistical, and operational tasks, enabling the CEO, Board and Operations Team to maximise the charity’s impact. We will also carve out projects for the Operations Lead to run or support on to provide further opportunity for personal growth and support Path to Prosper’s mission and growth. This position is ideal for someone with strong organisational skills and a proactive approach to problem-solving.

Job Title: Operations Assistant (Volunteer Role)

Location: London - Hybrid / Remote]
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible / Approx. 20 hours per week

About the Role

We are looking for a dedicated and detail-oriented Operations Assistant to support the CEO and Operations Manager in ensuring the smooth running of daily operations. This role will involve working at the heart of the organisation, contributing to both strategic projects and routine administrative tasks.

Initially offered as a voluntary position, this opportunity has the potential to evolve into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide day-to-day operational and administrative support to the CEO and Operations Manager.

• Assist with coordinating projects, ensuring deadlines are met and deliverables achieved.

• Maintain accurate records, systems, and documentation to support efficient workflows.

• Help track budgets, invoices, and expenses in coordination with the Operations Manager.

• Support meeting preparation, including agendas, minutes, and follow-up actions.

• Coordinate logistics for internal and external meetings, events, and travel.

• Liaise with stakeholders, suppliers, and partners in a professional and timely manner.

• Contribute ideas to improve processes and enhance organisational efficiency.

• Provide general administrative support as required across the organisation.

Skills & Qualities We’re Looking For

• Strong organisational skills and attention to detail.

• Excellent written and verbal communication abilities.

• A proactive, can-do attitude with the confidence to work alongside senior leadership.

• Competence with Microsoft Office Suite and/or collaboration tools (e.g., Google Workspace, project management platforms).

• Ability to prioritise tasks and manage time effectively.

• Flexible and adaptable, with a willingness to take on varied responsibilities.

• Previous experience in operations, administration, or project coordination is desirable but not essential.

What You’ll Gain

• Direct experience working with a CEO and Operations Manager.

• A unique insight into both the strategic and operational running of an organisation.

• Opportunities to develop skills in project coordination, administration, and process improvement.

• Flexibility to fit the role around other commitments.

• Clear potential for the role to develop into a permanent, paid position.

Additional Information

This is a volunteer role at the outset. We are committed to supporting your professional development, offering mentorship and opportunities to gain practical, hands-on experience. As the organisation grows, there is strong potential for this position to transition into a paid salaried role.

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Baby Bank Manager leads the operational delivery and structured rebuild of WFRC’s flagship Baby Bank service. This role is critical as WFRC stabilises and restructures following recent operational disruptions. The postholder will oversee volunteer coordination, stock and inventory systems, client service delivery, corporate volunteer engagement, and compliance reporting.

This position requires a strong balance of operational leadership, administrative oversight, and compassionate service delivery, ensuring that the Baby Bank operates efficiently, sustainably, and in alignment with funding and safeguarding requirements.

WFRC operates as a not-for-profit organisation but must function with business-level accountability and sustainability. The Baby Bank Manager plays a key role in embedding structured systems that ensure continuity beyond individuals.

Roles and Responsibilities

• Operational Leadership: Oversee daily Baby Bank operations, manage referrals and appointments, ensure safe and dignified support for families, and gradually scale services in line with capacity.
• Volunteer & Corporate Coordination: Recruit, induct, supervise, and retain volunteers (including structured reviews and scheduling), prevent burnout, and coordinate corporate volunteer days effectively.
• Stock & Service Delivery Management: Manage inventory intake, sorting, storage, safety standards, stock monitoring, and ensure smooth distribution of baby items.
• Administration, Systems & Reporting: Maintain accurate digital records, update databases, support workflow systems, ensure data protection compliance, and track service data for funding and impact reporting.
• Leadership, Compliance & Governance: Attend meetings, communicate with leadership, escalate issues, uphold safeguarding and policy standards, and support overall organisational administration.

Qualifications

• Must be a female candidate living in Wolverhampton (due to the sensitive nature of the role and need for local community knowledge).
• Experience in service coordination, community services, or charity operations preferred
• Experience managing volunteers or small teams but not required
• Strong administrative and record-keeping background
• Basic proficiency in Microsoft Office and digital systems
• Understanding of safeguarding and confidentiality principles

Skills

• Strong leadership and organisational skills
• High attention to detail
• Excellent interpersonal and communication abilities
• Empathy and sensitivity when working with vulnerable families
• Ability to build structure in previously unstructured environments
• Problem-solving and decision-making skills
• Ability to manage multiple priorities in a rebuilding phase
• Accountability and reliability

WANTED: THE MISSION CONTROLLER.

ROLE: VOLUNTEER LOGISTICS & OPERATIONS MANAGER

THE MISSION: MOVE THE GEAR. MAPPING THE DROP.

URBAN YOUTH doesn't have a fixed address. Our "office" is a street corner, a park, or a car park. We are mobile, agile, and always on the move.

But moving a high-impact youth intervention across the city takes more than just a van. It takes a Logistics and Operations Manager who can see the chess board. We need the person who ensures the kit is prepped, the transport is locked, and the "Drop Zone" is ready for action.

Without you, we’re just a van in traffic. With you, we’re a movement.

THE MISSION DEBRIEF

Your objective is to ensure every "Drop" is executed with 100% precision:

• THE DEPLOYMENT: Planning the routes and the "Landing" for every pop-up. You own the schedule.

• THE GEAR ADMISTOR: Managing our high-vis flight cases, tech, and sports kits. If it’s broken, you fix it. If it’s missing, you find it.

• THE SITE SPECS: Assessing the "Drop Zones." You handle the risk assessments, the permits, and the "A-Frame" setups so the Crew can focus on the youth.

• THE FLEET: Overseeing our mobile units (the vans/transport) and making sure we are loaded and ready to hit the pavement in record time.

THE SPECS

Who you are:

• Systems Minded: You love a process. You see a mess and immediately turn it into a streamlined workflow.

• Problem Solver: Traffic jam? Double-booked site? You don't panic; you pivot.

• Tech-Savvy: You can manage a digital "Inventory" and a "Drop Calendar" with ease.

• The "Safety First" Hustler: You understand that "Urban" doesn't mean "Unsafe." You keep the operations tight and the risks low.

THE REWARDS

• The Architect of Movement: You are the reason URBAN YOUTH is the most agile charity in the sector.

• The Operations Lead: A "Head of Ops" role for a fast-scaling brand is a massive power-move for your CV.

• The Crew: Full URBAN YOUTH "Crew" kit and a senior seat at the "Mission Briefings."

• The Impact: You are the one who makes sure the "Safe Space" actually arrives for the young people who need it.

HOW TO SECURE THE DEPLOYMENT

WE DON'T WANT A COVER LETTER. WE WANT A PLAN.

TO APPLY:

Send us a 60-second "Op-Check." Tell us: What are the 3 most important things you’d check before the van leaves the depot for a drop?

• Bonus: Tell us about a time you managed a complex project with zero room for error.

STATUS: READY TO ROLL

DEADLINE: Monday 30th March 2026, before 6pm

URBAN YOUTH // PRECISION ON THE PAVEMENT.

Are you committed to delivering high-quality care? Do you have experience working as part of a multidisciplinary team?

As a County Operations Lead of North Yorkshire & Teesside, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks, aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.

St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.

We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county

The post will also interact with relevant Communities of Practice to share learning, advice and best practice.

We are seeking individuals who are innovative in their approach, willing to explore new ideas, and able to adapt to a changing environment. You will be confident in driving technology-led solutions, while recognising the diverse needs and experiences of our volunteer community. We value those who can challenge existing ways of working respectfully and constructively, bringing forward creative approaches that enhance collaboration and impact, and minimise over-complication and disruptive processes. This is an opportunity to shape how we deliver outcomes across the county, ensuring our services remain relevant, inclusive, and effective for all the communities we serve.

The closing date for this vacancy is 17/03/2026

About Circular Kitchens

Circular Kitchens is a social enterprise and membership platform designed to help restaurants, cafés, pubs, food stalls, and other catering businesses become fully circular: Plastic Free, Ecological, Local, and Zero Waste.

By working with the hospitality sector, we are helping regenerate local communities, strengthen regional food systems, and increase demand for ecological and regenerative agriculture in the UK. Our current focus is launching Circular Kitchens in Whitstable and supporting our first mover restaurants to achieve 3 Star Circular Kitchens certification. Based on learnings from this pilot, we are preparing to scale across the UK, growing our environmental and social impact.

Role Description

We are seeking a volunteer to support our operations and early-stage platform development, with a focus on how we manage restaurant tools, pledges, and audits using Coda.

Initially, the volunteer will have the opportunity to support updates to our existing Coda database to reflect new language, helping ensure outdated wording is replaced in line with our latest templates and that language is consistent across the platform.

As they become familiar with the structure, the volunteer may also contribute to the design of a Master Coda Document to help centralise data currently spread across multiple sections. This work supports the early foundations of a scalable platform designed to support hundreds of Circular Kitchens members over time. The role may also include light “vibe programming,” using AI tools to assist with formulas and logic within Coda tables.

An Ideal Candidate Will Be:

• A student or recent graduate with an interest in computer science, sustainability, business, data analytics, or a related field

• Technically confident (e.g. comfortable working with digital tools, spreadsheets, or information management platforms like Coda)

• Comfortable working with evolving, early-stage systems

• Well organised with strong attention to detail

• Interested in digital systems, platforms, or operational design

• Curious about startups, social enterprise, and/or sustainability

• Interested in learning and using AI tools to support “vibe programming” and contribute to more complex platform development over time

This is a voluntary role with a flexible time commitment, offering the opportunity to contribute to the operational backbone of a growing social enterprise and work closely with the founding team on systems designed to have real-world impact.

To apply, please share your CV along with a short note outlining your interest, any relevant experience, and your desired time commitment.

About this role

You may be doing lots of interesting support service actions:

• Answering calls from our shops, helping to resolve concerns
• Answering contacts from our customers, learning how to deliver great customer service
• Working on our retail operations online support system, dealing with suppliers and shops online and by phone
• Creating marketing assets to send to shops
• Joining teams working on specific projects like training packs, cost evaluation or shop merchandising
• Creating social media posts for our shop colleagues to share
• Learning how to use word, powerpoint and excel.

Every day is different, we manage lots of different projects whilst working on our annual plan. We can find a project to suit everyone.

Volunteering in the office could enable you to gain the skills needed to support searches for employment.

You must be over 18 for this role.

When and where

This role can be remote so can be worked from anywhere in UK or you can come into the Here East office one or two days per week.

Depending on your availability we are suggesting 4 hours per week during office hours, but would welcome any suggested volunteering patterns.

Who we’re looking for

We welcome anyone who is friendly and passionate about disability equality!

Knowledge of Microsoft Office such as Teams, Word, Excel and Outlook would be useful, but our team would be happy to coach and train new volunteers.

We particularly welcome volunteering applications from disabled people. Equality and inclusion are at the heart of Scope’s mission. We are committed to creating a diverse and inclusive environment for all volunteers.

Skills and experience you can gain

• Administrative skills
• Microsoft Office experience
• Being part of a team
• Learning about how retail works at Scope
• Time management skills
• Valuable experience for your CV
• Experience of a large, national disability charity

What we can offer you

• IT equipment and software to carry out the role
• Introduction to Scope
• Demonstration of your tasks
• Training courses, in person and online
• Personal development opportunities
• Support and regular catchups from a dedicated manager
• Agreed travel expenses to the Here East office, if required
• Adjustments to make the role accessible for you
• Work experience for your CV
• A work reference
• 20% discount in your Scope charity shop and at our online shop.

Dates

We welcome any suggestions as to when you would like to start.

Safeguarding

Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment.

Volunteering at Scope

Scope is a disability equality charity providing practical information, emotional support and campaigning for a fairer society.

As a volunteer you’ll help raise vital funds for our work towards everyday equality for disabled people. You will make a real difference to the lives of disabled people and their families.

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £22.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 accredited courses should you want to study further.

Through volunteering as an Operational Support Team Member, you’ll get a huge sense of satisfaction and pride in providing essential resources to our medical and education teams. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Training for role - Applicants will be shortlisted and interviewed, then inducted on a buddy system

Closing date for these opportunities is: 18/03/2026

To apply for this opportunity, please follow the link below:

Trustee – Ukrainian Institute London

Ukrainian Institute London (UIL) is an independent charity dedicated to advancing public education in the United Kingdom by broadening knowledge and understanding of Ukraine. It champions Ukrainian culture and shapes the conversation about Ukraine in the UK and beyond, bringing together experts, creatives, policymakers, and active citizens to explore Ukrainian perspectives on global challenges. Through its programme of public events, projects, educational courses, and digital content, UIL works across the fields of arts, culture, language, and current affairs. The UIL highlights Ukraine’s expertise and experience to emphasise the urgency of international solidarity in support of democratic security in Europe and beyond.

UIL is seeking to appoint two new Trustees. As a Trustee, you will help shape the strategic direction of the organisation, ensure strong governance, safeguard UIL’s independence and integrity, and support its long-term sustainability. Trustees also act as ambassadors for the Institute, helping to build relationships, raise our profile, and support funding and partnership opportunities.

We are particularly interested in candidates with experience in one or more of the following areas:

• knowledge of Ukraine and its place within wider European and international cultural contexts;

• fundraising and income generation, including trusts and foundations, major donors, corporate sponsorship, or individual giving;

• developing or supporting fundraising strategies; 

• charity governance and trustee experience;

• arts, culture, heritage, or international cultural relations;

• finance, law, organisational development, or strategy;

• communications, marketing, partnerships, or audience development;

• digital engagement and organisational sustainability.

We value a wide range of perspectives and welcome applications from people of all backgrounds.

Time commitment:

• Four Board meetings per year, each approximately 2 hours, plus preparation time.

• Review and input into key governance documents, such as the Annual Report.

• Fundraising support, including meetings with potential donors and strategic advice to the Director and the UIL operations team.

• Attendance at key UIL events, where possible.

• Representation of the UIL at occasional meetings with partners or public-facing events. 

• Occasional ad hoc engagement, such as strategic advice on issues within the individual trustee’s area of expertise. 

Overall, the commitment is expected to average approximately 1-2 days per month ​​(which includes attendance at UIL events) and can easily fit in with other commitments.

This is a voluntary and unpaid role. Expenses are not reimbursed.

This is an opportunity to play a meaningful role in strengthening a leading cultural charity and supporting its mission to promote Ukrainian culture, knowledge, and dialogue in the UK and beyond.

How to apply

Please read the Trustee Role Description before submitting your application.

To apply, please complete the online application form and upload your CV (PDF format). We do not require a separate covering letter.

CV Submission

Please upload your CV as a PDF file:

• Saved using your full name (e.g. Firstname_Lastname_UIL_Trustee.pdf)

• Including your full contact details, including phone number

Key dates

Closing date for applications: 8 March 2026
Interviews: March 2026
We aim to appoint at least one trustee by 15 April 2026.

Please note

Files submitted will be used solely for recruitment purposes. 

All application materials will be handled in accordance with data protection requirements and deleted after the recruitment process has concluded.

You will receive confirmation once your application form has been submitted successfully.

This position is a Trustee role, sitting on and managing Hidayah's Board of Trustees. The Chair of Hidayah provides strategic leadership to Hidayah, ensuring the organization remains aligned with its mission to support and advocate for LGBTQ+ Muslims. The Chair will guide the Board of Trustees in effective governance and act as an ambassador for the charity within both the Muslim and LGBTQ+ communities.

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

Leadership and Governance:

· Provide leadership to the Board, ensuring that Trustees fulfil their duties and responsibilities for the effective governance of the charity.

· Oversee the Board of Trustees’ operation, ensuring its members work collaboratively and effectively.

· Ensure the charity complies with its constitution, governing documents, charity law, and other relevant legislation/regulations.

Strategy and Planning:

· Lead the development and implementation of the charity’s annual strategic plan, ensuring alignment with the needs of LGBTQ+ Muslims.

· Liaise with the Secretary in writing the annual report outlining Hidayah’s impact and achievements

· Work with the Board of Trustees to ensure that strategic objectives are effectively executed and serve the community

· Liaising with the HR & Recruitment Trustee regarding a portfolio of policies to ensure the smooth running of Hidayah

Risk Management:

· Ensure appropriate risk management policies and procedures are in place and adhered to.

· Regularly review and address potential risks to the charity’s operations and reputation.

Board of Trustees Management:

· Chair monthly Board meetings effectively, ensuring decisions are taken in a timely manner and that actions are followed up.

· Facilitate a positive and inclusive Board culture where diverse viewpoints are encouraged and respected.

· Manage all Trustees at Hidayah

Advocacy and Representation:

· Act as an ambassador for the charity, promoting its work within both the Muslim and LGBTQ+ communities and to a wider audience.

· Represent the charity at key events, meetings, and functions, and develop relationships with key stakeholders and partners.

Financial Oversight:

· Oversee the charity’s financial health, ensuring it operates within its means and maintains proper financial control and accountability.

· Work with the Treasurer and the finance team to ensure the Board of Trustees receives accurate and timely financial information.

· Act as a signatory for Hidayah’s bank account and financial operations.

· To seek out partnerships, sponsors and endorsements from individuals and organisations.

What do we expect from the Chair of Hidayah?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

· Demonstrable experience in a leadership role within a charity, non-profit, or similar organization.

· Strong understanding of governance best practices and charity law.

· Excellent communication and interpersonal skills, with the ability to foster a collaborative and inclusive culture.

· Strategic thinker with the ability to translate vision into actionable plans.

· Strong financial acumen and experience overseeing budgets and financial planning.

· Passion for the charity’s mission and commitment to its values, with a deep understanding of the challenges faced by LGBTQ+ Muslims.

Desirable:

· Previous experience as a Chair or in a senior non-executive role.

· Experience in fundraising and development activities.

· Established network within the Muslim and LGBTQ+ communities and among relevant stakeholders.

Terms of Appointment:

· The Chair will be appointed for an initial term of 3 years, which may be renewed for a further term(s).

· This is a voluntary position; however, expenses incurred in fulfilling the role will be reimbursed as approved by the Board of Trustees in line with Hidayah’s policies.

All volunteers are expected to join Hidayah's Membership and Hidayah Discord server, read all Hidayah policies read, understand and agree with the constitution of Hidayah (available on our website).

Please ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.

How much commitment is required?

The hours are flexible around your schedule. All Trustees volunteers are expected to:

· Attend monthly meetings to update on tasks, progress etc.

· Aim to attend all other planning meetings as necessary

· Attend Hidayah events where geographically possible

· Add to and maintain the administration of our file-sharing system ‘Google Drive’ to ensure it’s up to date with clear records, templates and forms

· Check and respond to emails in a timely manner

· Contribute to the communications group (via Discord) and stay up to date with Hidayah developments

· Keep up to date with Hidayah communication and organisational developments

This Role Is the Backbone of the Content Ecosystem
Content creation without structure becomes chaos. Tell My Truth and Shame the Devil C.I.C. is intentionally recruiting hundreds of content creators. That level of scale requires rigorous systems to ensure nothing is lost, duplicated, misused, or unsafe. The Content Librarian / Digital Asset Manager is the role that turns volume into value. This is not a passive admin role. This is infrastructure-building.

Purpose of the Role
The Content Librarian ensures that every piece of content created across the organisation is:

• Logged
• Tagged
• Categorised
• Approved
• Stored
• Accessible
• Reusable

This role protects:
Brand integrity

• Survivor dignity
• Safeguarding compliance
• Operational efficiency

Without this role, scale fails.

Experience Qualification and Requirements

Essential:

• Experience in digital asset management, content operations, knowledge management, archiving, or media library administration.
• Experience creating and maintaining structured systems (folders, naming rules, tags, metadata) at scale.
• Experience logging and tracking assets accurately, with strong attention to detail and consistency.
• Experience working across teams (creative, campaigns, operations, safeguarding) to coordinate content flow and accountability.
• Highly organised approach with strong file hygiene, documentation discipline, and ability to maintain standards consistently.
• Strong attention to detail, including version control, permissions, approval status tracking, and prevention of misuse.
• Ability to think in systems: designing processes that make content searchable, reusable, and scalable.
• Strong communication skills for clarifying requirements, flagging risks, and keeping stakeholders aligned.
• Ability to work independently, manage priorities, and maintain reliability in a high-volume environment.

Desirable experience 

• Experience supporting creative teams with admin/ops or project coordination.
• Familiarity with content governance: approvals, safeguarding clearance markers, and usage rights tracking.
• Experience building content calendars or supporting distribution workflows.

Helpful tools (welcomed, not required)

• Google Drive, SharePoint, Notion, Airtable, or similar documentation / content systems.
• DAM platforms or structured media library tools.
• Familiarity with file naming conventions and metadata frameworks.

Training & qualifications

• Formal qualifications are not required.
• Qualifications in library studies, information management, or organisational management are desirable.

Main Responsibilities/ Key Duties

• Build and maintain a central digital content library that supports scale, reuse, and consistent access across the CIC.
• Create and manage structured systems for content organisation, including naming conventions, folder structures, tagging rules, and metadata standards.
• Log and catalogue all incoming content from content creators, podcast teams, campaign teams, and ambassadors, ensuring every asset is captured and traceable.
• Track key content status fields, including approval status, usage rights/permissions, platform suitability, and safeguarding clearance.
• Ensure content is easy to find and easy to reuse by maintaining accurate tags, searchable metadata, clear versions, and consistent file hygiene.
• Manage version control and “single source of truth” practices, preventing confusion, loss of quality, duplicated assets, or incorrect public release.
• Coordinate with the Social Media Director, Safeguarding Officer, Campaign Managers, and Automation & Systems teams to align library structure with workflows and publishing needs.
• Flag risks, gaps, duplication, or misuse (e.g., missing consent, unclear rights, unapproved assets, outdated versions, incorrect tagging) and route issues to the right owners.
• Support content distribution readiness by ensuring assets are stored in the correct location, correctly named, correctly tagged, and marked for approved use.
• Contribute to continuous improvement by refining systems, templates, and guidance as volume increases and the C.I.C scales.

This role is not suitable if you:

• Dislike structure or admin
• Prefer fast-paced creative chaos
• Struggle with confidentiality
• Are uncomfortable working with sensitive content
• Need immediate paid work

Important to Be Clear

This is:

• A volunteer role within a Community Interest Company
• Unpaid during the build phase
• A critical infrastructure role

Paid opportunities will be introduced as the organisation becomes financially sustainable.

Next Steps

Shortlisted applicants will be invited to:

• A systems-focused discussion
• A values and safeguarding conversation

If you are someone who understands that order creates safety, systems create scale, and structure creates longevity, this role is for you.

A Final Word
Content systems are about people, not files.

If you know that:
Order protects dignity and safety
Structure is a safeguarding issue
Consistency keeps systems trustworthy