Operations support volunteer roles

Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes on our website.

As the Team Leader you are responsible for the proper and effective direction of your local group. This role will appeal to someone with enthusiasm and energy who will enjoy managing a team of diverse volunteers. Ideally, the Team Leader will remain in this role for at least two years.

How we will support you

You will be provided with the Management Team Handbook, training/induction, policies, and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser, via your Team Leader. You will also be invited to Read Easy UK’s regional forums and annual conference which gives volunteers an opportunity for networking with those from other groups.

What you will be doing

● Leading the Management Team in setting goals and planning activities so that it functions effectively in delivering reading coaching to as many local people as possible.

● Encouraging and supporting Team members to fulfil and enjoy their roles, and managing succession planning for the group.

● Leading meetings and setting agendas.

● Ensuring that tasks are delegated and effectively completed so that all on the Management Team are able to contribute to the success of Read Easy locally.

● Ensuring that the requirements of your Constitution and Affiliation Agreement are met, and that the guidance in the handbooks provided by Read Easy UK is followed.

● Acting as an ambassador for your Read Easy group and building positive and beneficial relationships with key stakeholders.

● Building strong relationships with your Read Easy UK Regional Adviser.

● Maintaining and promoting the reputation of your group and of Read Easy UK as a whole and ensuring that members of the group uphold Read Easy UK’s values

The skills you need

● Strong leadership and team management skills and experience, with ability to motivate and inspire trust and confidence in others.

● An ability to think and act strategically, set goals, plan work and delegate.

● A willingness and ability to challenge others, deal with underperformance and manage conflict when necessary.

● Reasonable confidence in using IT.

● The ability to use initiative and work independently.

● A willingness to abide by Read Easy policies and procedures.

● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.

● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.

● Energy and enthusiasm with an average of four to five hours a week to commit to the role.

What is in it for you?

● Use your knowledge and skills to lead a team to support Reader achievement

● Meet and work collaboratively with new people

● Be active and engaged, adding value to your local community.

Volunteer Trustee Opportunity – Castel Froma Neuro Care

Are you passionate about making a difference in specialist neurological care?
Castel Froma Neuro Care is seeking dedicated and skilled individuals to join our Board of Trustees. This is a rewarding opportunity to support a well-respected charity that delivers specialist care and rehabilitation for adults living with complex neurological conditions.

Who We Are
Castel Froma Neuro Care is an award-winning registered charity and company providing person-centred nursing care, rehabilitation, respite and long-term care for adults with brain injuries and neurological conditions such as Multiple Sclerosis, Parkinson’s disease and Motor Neurone Disease across our two specialist centres in Royal Leamington Spa, Warwickshire.

The Role – Trustee

Trustees play a vital role in ensuring Castel Froma Neuro Care is well-governed, financially sustainable and focused on its charitable purpose.

Working collectively as part of the Board, Trustees are responsible for:

· Setting and overseeing the charity’s strategic direction, mission and values

· Ensuring high standards of governance, accountability and ethical leadership

· Safeguarding the charity’s reputation, assets and long-term sustainability

· Ensuring the charity continues to deliver high-quality services that meet the needs of residents and families

· Ensure the charity complies with charity law requirements and other laws that apply to your charity

Trustees are not involved in day-to-day operations, but provide strategic oversight, scrutiny and guidance, acting at all times in the best interests of the charity and its beneficiaries.

Please note that an enhanced Disclosure and Barring Service (DBS) check will be required for this role.

Our Associate Trustee Induction Model

We recognise that becoming a trustee is a significant responsibility and are committed to supporting new Trustees to succeed.

All new Trustees therefore begin in an Associate Trustee role as part of a structured and supportive induction process. This allows individuals to gain insight and confidence before taking on full legal responsibilities.

As an Associate Trustee, you will:

· Attend Board and Committee meetings in a non-voting capacity

· Receive a structured induction covering governance, legal duties, strategy, finance and our services

· Be paired with an experienced Trustee buddy for mentoring and support

· Have time to understand the charity, its culture and expectations of the role

Following this induction period, Associate Trustees will be invited to take up full trustee responsibilities, subject to mutual agreement.

Who We’re Looking For

We welcome applications from individuals with:

✔ A strategic mindset and good independent judgement
✔ Experience in one or more of the following areas: finance/business development, information technology, clinical/health/social care, organisational governance, business development, commissioning, or lived experience of neurological conditions (including as a carer)
✔ Creativity, critical thinking and willingness to contribute to board decisions

We are particularly keen to improve the diversity of our Board and encourage applications from individuals from minority ethnic backgrounds, and people with disabilities.

Time Commitment

· Four Board meetings per year (flexible meeting times depending on boards members)

·  Four sub-committee meetings per year (flexible meeting times depending on boards members)

· Attendance at inspection visits, 2-4 times a year.

Your Benefits

· Play a key role in shaping a vital local service

· Gain governance experience at board level

· Support meaningful improvements in specialist neurological care

This is a voluntary (unpaid) position, though reasonable expenses can be reimbursed.

Are you passionate about making Wakefield a fairer city? Join us and help improve the lives of people in Wakefield!

Prosper Wakefield District is a dynamic, independent charity dedicated to improving the lives of people in Wakefield. We provide grants, foster partnerships and encourage investment into the Wakefield District.

At Prosper, our core values are at the heart of everything we do:

· Valuing trust and bravery

· Collaborating for better

· Listening then acting

· Considering different points of view.

If this describes you – then we’d love to hear from you! You could be joining our small and welcoming Trustee board and making a difference to the people of our district.

About Us:

Prosper Wakefield District is a dynamic and impactful charity dedicated to supporting the VCSE sector, who work with some of the most vulnerable people and communities and those facing the greatest health inequalities. We also work with health, business, and public sector partners to identify and develop shared approaches to reduce gaps in health inequalities in some of the districts most deprived neighbourhoods and communities. Our work positively impacts the lives of so many underrepresented and disadvantaged groups across the district. As we continue to grow and expand our reach, we are seeking passionate and dedicated individuals to join our Board of Trustees.

Role Overview:

As a Trustee of Prosper you will play a vital role in ensuring the charity is effectively governed and well-managed. You will work alongside fellow trustees and the executive team to provide strategic direction, ensure accountability, and oversee the charity’s operations and financial health.

Key Responsibilities:

- Provide strategic leadership and direction.

- Ensure the charity complies with its governing document, charity law, and other relevant legislation.

- Safeguard the charity’s assets and ensure proper financial management.

- Contribute to the development and implementation of the charity’s policies, goals, and objectives.

- Attend and actively participate in board meetings and annual events.

- Act as an ambassador for the charity, promoting its work within personal and professional networks.

Skills and Experience:

We are looking for people who possess:

- A passion for the work Prosper do and the Wakefield District.

- A varied background of culture and ethnicity.

- Strategic vision and independent judgment.

- The ability to think creatively and offer constructive criticism.

- Effective communication and interpersonal skills.

- Willingness to devote the necessary time and effort to the role.

- No experience is necessary for success in this role.

Desirable (but not essential) Experience:

- Expertise in areas such as finance, fundraising, marketing, law, HR, or community engagement.

- A ‘lived’ experience (having experienced hardship) helps to reflect the communities we support and understand the challenges they face.

- Understanding of the voluntary sector and the challenges faced by charities.

What We Offer:

- An opportunity to make a significant difference in the lives of Wakefield & District underrepresented groups.

- A chance to work with a passionate and dedicated team.

- Personal development opportunities through trustee training and networking events.

- Reimbursement of reasonable out-of-pocket expenses.

How to Apply:

If you are interested in this rewarding opportunity to contribute to the success of Prosper, please send your CV and a cover letter outlining your interest and relevant experience by 31st March 2026. Before applying, please read and download the supporting documents and information pack from the Prosper Wakefield District website.

Prosper is committed to diversity and inclusion and encourages applications from all sections of the community.

If you care about equity in the arts, believe creative talent should thrive in Bradford, and want to play a part in shaping cultural change locally and nationally, we’d love to hear from you.

Bradford Producing Hub is an artist-led charity working to dismantle barriers in the arts and build more equitable systems in their place. Our vision is a just and joyful cultural future – powered by people, rooted in place, and open to all.

We support artists and creatives through development programmes, sector advocacy and strategic partnerships. We work locally in Bradford and influence nationally. 

Who we’re looking for

We’re particularly interested in people with experience in:

• Chairing, or an interest in developing into a future Chair role
• Arts and cultural leadership
• Being an independent artist or creative practitioner
• Charity finance and accountancy
• Fundraising and charitable giving
• HR or legal practice
• Heritage, cultural building management and/or capital development

If you don’t have the specific experience listed above, but your values and outlook closely align with the work of Bradford Producing Hub, we’re very much interested in hearing from you.

We are also actively seeking voices that represent the Bradford district, and we particularly welcome applications from people from the Global Majority*, including Black, Asian and ethnically diverse communities who are underrepresented in arts leadership and governance. We equally welcome applications from people who are LGBTQIA+, disabled**, and/or from working-class or low socio-economic backgrounds.

We are committed not only to diversifying representation, but to ensuring trustees feel valued, heard and able to shape decisions meaningfully. BPH is radical, kind, equity-driven and community-spirited. We are committed to anti-racist and anti-ableist practice, recognising that structural racism and ableism continue to shape the arts sector. We are actively working to challenge this within our governance and partnerships, and we expect trustees to share that commitment.

We know that joining a board can feel daunting, particularly where governance spaces have not always felt welcoming. We are committed to providing induction, support and space for all trustees to contribute confidently and meaningfully.

If you have ever looked at arts leadership and felt it did not reflect you, this is an invitation to help change that.

What does being a trustee involve?

Trustees shape our long-term strategy, influence cultural policy, and hold the organisation to account in line with our charitable aims.

You don’t need previous board experience. Collective leadership at BPH is built on shared responsibility, openness and learning together. We provide induction and ongoing development and training.

Commitment includes:

• Around four board meetings per year
• Preparation and reading in advance
• Occasional additional support or sub-group involvement

While the role is unpaid, we cover expenses and provide a role that offers valuable non-executive directorial experience, which includes:

• Professional skills development contributing to career enhancement
• Personal fulfilment through volunteering your time and expertise to an organisation you value, supporting it to realise its goals
• Expanding your professional network while working with like-minded people to support the creative and cultural sector in Bradford

If you are interested in becoming a trustee, please read the ‘recruitment pack’ here before applying.

How to apply
To apply, please email your application 

• A summary of your experience (this can be a CV or short document)
• A letter explaining why you’re interested and how your skills align with the role
• Written, audio or video formats are all welcome
• If you have any access requirements at any stage, please let us know when emailing us.

Applications close: Monday 23 March 2026 at 11 PM

Interviews: Week commencing 30 March 2026

Sherborne Museum is looking for a friendly, organised volunteer to join us as Front of House Team Co-Ordinator. This key role supports our valued team of volunteer stewards and helps ensure a smooth and welcoming experience for our visitors. The main responsibility is to manage the monthly stewarding rota — keeping it up to date and arranging cover when needed. You’ll also support the curator with the recruitment, induction and training of new volunteers, and act as a point of contact for existing stewards, helping to flag any issues or concerns.

The role would suit someone who is empathetic, computer literate, and confident working with people. If you’re passionate about local heritage and looking for a flexible way to make a difference in your community, we’d love to hear from you!

Volunteer Branch Organiser

Across the UK, our local branches help disabled people live the lives they choose. Every year, our skilled volunteers respond to thousands of requests, designing and creating bespoke equipment free of charge.

As a Branch Organiser, you’ll play a key role in helping to make sure your local branch runs smoothly and effectively. You’ll recruit, welcome, and support volunteers, ensuring the team’s work meets the needs of disabled people in your area. You’ll bring motivation, leadership, and strong communication and organisational skills to the heart of your branch.

What the role involves

This is a varied role where local needs shape what you’ll be working on, but it often includes:

• Coordinating the activities of our local branch to undertake and meet the needs of referrals in your area
• Organising and chairing the branch meetings
• Leading the branch’s shared responsibility for planning and completing referrals
• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers
• Approving income and expenditure with the other branch bank account signatories and ensuring, with the Treasurer that our financial requirements and policies relating to branches are followed
• Ensuring the branch’s activities comply with policies to keep people safe
• Acting as a key point of contact, maintaining regular communication between volunteers and staff.

What you’ll need for this role

Essential
• A love of being organised.
• Confidence in leading meetings.
• Ability to use Microsoft Office, the internet, and email.
• The ability to understand and follow internal and external policies and procedures.
• A commitment to keeping personal information safe.
• Willingness to follow REMAP’s policies, procedures, and values.
• Occasional availability to attend local events to promote the charity’s work.

Desirable

• Confidence communicating with a wide range of people.
• Ability to delegate tasks and motivate others.
• Enthusiasm for raising awareness of the charity locally.
• A willingness to develop new skills and experience. You’ll also be asked to complete our induction checklist.

Why volunteer with us?

When you volunteer with us, you become part of a supportive community of people who are passionate about improving the lives of others. We are a volunteer-led organisation, and we couldn’t do what we do without your skills, commitment, and generosity of spirit.

Please note: We reimburse all reasonable out-of-pocket expenses.

An invitation to join us at Young Devon as our next…

Trustee (Job Ref 25-85)

Are you passionate about supporting young people in Devon?

Young Devon is here to change the odds in favour of the thousands of young people who ask for help each year with their homelessness, mental health and education.  We believe developing good quality relationships can be transformational in young people’s lives.

We are seeking committed and passionate people to support the leadership of a complex organisation.  An understanding of governance in a Charity or non-executive setting isn’t essential but will help.

You will be able to demonstrate good judgement combined with excellent strategic and communication skills.  As a creative thinker and being able to recognise a range of perspectives you will be able to support fellow Trustees to ensure the Charity is well governed and focused on meeting the needs of young people.

You can download the Candidate Information Pack from our website.

This is a voluntary position but one which we hope will be very rewarding.  We aim to appoint to an initial 3-year term with the possibility to extend to a second thereafter.  Reasonable and proper expenses will be reimbursed.  An enhanced DBS check is required for this position.

Closing date for applications: 12 noon on Tuesday 31st March 2026

Young Devon is a youth work charity (1057949) passionate about creating an inclusive workplace and embracing diversity. We are committed to Safeguarding children, young people and vulnerable groups and all applicants who will or could have unsupervised access to these groups will complete the required checks through the Disclosure and Barring Service

Organisation: Easy Housing Association (EHA) – Registered Social Landlord
Location: Remote
Type: Voluntary (reasonable expenses reimbursed)
Closing Date: 5th April 2026

Join EHA’s board of trustees – provide strategic oversight for a safer, stronger social housing future.

Easy Housing Association (EHA) is a progressive, mission-driven Registered Social Landlord (RSL), committed to delivering safe, secure, and affordable homes for those who need them most. As we continue to grow, we are strengthening our governance and seeking two experienced and strategic individuals to join our Board of Trustees. As a trustee, you will provide high-level oversight, ensuring strong leadership, regulatory compliance, and financial resilience.

We are specifically looking for trustees with senior-level expertise in one or both of the following areas:

• Health & safety within the social housing sector
• Finance and strategic oversight in the charity or housing sectors

As a trustee, you will advise, challenge, and support EHA’s leadership, helping us meet our legal obligations, protect tenant wellbeing, and maintain long-term sustainability.
 

��️ Trustee oversight role: health & safety (social housing focus)

We are seeking a trustee to provide strategic oversight and governance on health and safety systems across EHA. You will help ensure we meet the highest safety standards for tenants, staff, and volunteers, and remain fully compliant with housing regulations.

Key areas of expertise include:

• Interpreting and overseeing compliance with H&S laws relevant to RSLs
• Ensuring robust systems for fire, gas, asbestos, and communal area safety
• Providing risk management insight across housing stock and services
• Understanding the Regulator of Social Housing (RSH) expectations
• Reviewing inspection, audit, and incident-reporting frameworks
• Championing a strong, proactive safety culture across the organisation

Your contribution will help ensure EHA protects people and property through effective governance.

�� Trustee oversight role: finance & charity sector governance

We are also recruiting a trustee with the financial acumen to guide EHA’s strategic financial direction, ensuring transparency, accountability, and sustainability across operations.

This role suits someone with financial leadership experience in charitable housing providers, housing associations, or social enterprises.

Key responsibilities include:

• Monitoring long-term financial strategy, planning, and risk
• Understanding Charity SORP and RSL financial standards
• Overseeing reserves policy, budgeting, and funding management
• Ensuring compliance with the Charity Commission and RSH
• Supporting transparent and effective financial reporting
• Holding executive teams to account while enabling performance

Your insight will strengthen the board’s ability to govern with integrity and impact.

⏱️ Time commitment

Trustees are expected to attend monthly board meetings (approximately 2.5 hours online) and commit an additional 4 hours per month to board-related duties, including reading papers, joining sub-committees, or contributing expertise.

�� What you’ll gain

• A high-impact role in a values-led, tenant-focused RSL
• Opportunities to shape policy, compliance, and social impact
• Professional development in governance, housing, and regulation
• The fulfilment of helping improve lives through safe, secure housing

EHA is proud to be an inclusive and tenant-focused RSL. We welcome applications from individuals of all backgrounds especially those with lived experience of social housing.

Your leadership and strategic oversight can help us build homes and futures that are safe, equitable, and resilient.
By joining our Board, you will help change lives—ensuring that safe, secure, and affordable housing is not a privilege, but a right.

Job description:

"We are looking for 10 volunteers to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have 10 vacancies available through this programme, other options are available if your skills match our criteria".

About the Volunteer Programme:

The HR Programme Coordinator plays a pivotal role in driving the success of our flagship professional development initiative. This volunteering role is responsible for managing the end-to-end execution of the HR programme, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities of the sucessful volunteer:

Programme Management

• Oversee the effective implementation of the HR programme, ensuring alignment with organisational goals.
• Welcome participants to the programme, providing orientation materials and clarifying expectations.

Participant Support & Progress Tracking

• Conduct initial skills assessments to identify individual development needs.
• Monitor and document participant progress, providing regular updates to stakeholders.
• Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).

Coordination & Communication

• Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
• Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.

Engagement & Feedback

• Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
• Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).

Reporting

• Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills of a successful volunteer:

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred but not essential:

• Experience in coordinating professional development programmes or similar initiatives.
• Familiarity with data analysis to assess programme effectiveness.

Job Types: Part-time, Volunteer

Benefits:

Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks?
• Do you have access to personal PC or laptop?

Work Location: Remote

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Sorting Team Member is responsible for organizing, checking, categorizing, and preparing donated baby items to ensure quality, safety, and readiness for distribution.

This role supports day-to-day operational activities within the Baby Bank and works closely with Project Leads and other volunteers to maintain efficiency and standards.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Minimum of 12hrs per week and 4hrs per day

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

• Sort donated baby clothing, equipment, and essentials by category, size, and condition

• Inspect items to ensure they meet safety and quality standards

• Remove damaged, stained, or unsuitable items according to guidelines

• Label and organize items for storage or distribution

• Maintain cleanliness and order in sorting areas

• Follow operational SOPs and safety procedures

• Report inventory shortages or concerns to the Project Lead

• Support packing and preparation for client distribution when required

Qualifications

• Previous volunteer or warehouse experience is an advantage but not required

• Must be physically able to stand, lift, and move items for extended periods

• Available for minimum required volunteer hours per week

Skills

• Attention to detail

• Ability to follow structured processes

• Teamwork and collaboration

• Time management

• Basic organizational skills

• Reliability and accountability

Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.

If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.

• Are you over 18 and living in the UK? You must be over the 18 years of age and live permanently in the UK.
• Do you have a mobile phone or laptop? You can do this role whether you are, whether it be on a sofa or on a plane.
• How much time can you give? As much as you want to do. We are flexible and like to work around you.
• Do you like to learn? We provide training for all volunteers that join us. You'll have access to our courses to help you advance your knowledge and certificates to add to your CV.

How does it work?

In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.

We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.

Important information:

In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.

Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.

We are currently looking to recruit an external trustee to join our Board of Trustees and also act as chair to the Finance and Audit Sub-Committee. We will also require the trustee to support our whistleblowing policy, acting as the nominated trustee contact for whistleblowing concerns.  You’ll champion openness and ensure the organisation has safe, fair, and effective processes for raising and handling concerns.

Your SU is overseen by our Board of Trustees, and our trading subsidiary (CUSU Services Ltd) is overseen by our Commercial Services Board . They are both made up of a collection of our elected Officers, students, university staff and external professionals that ensure the Charity and the Trading Subsidiary remain sustainable in terms of finance, legality and reputational status.

You will be expected to attend Board meetings 4 times per year – these will be a mix of in person and Teams meetings. You will also be expected to support at least one sub-committee of the Trustee Board (3-4 times per year) as well as complete training and induction. You will need some time to allow for prereading of reports and other documentation before meetings. 

Trustee meetings are typically held on a Friday afternoon 1pm-4pm. Most of the meetings are online, although you would be offered travel expenses for any face-to-face meetings (and hybrid meetings are usually offered if you do need to join remotely.) There is also a strategy day once a year as well as the occasional social activity!

For this trustee role, we are looking for an experienced professional ideally with third-sector governance experience. In addition to being a member of the Board of Trustees the trustee will be required to chair the Finance and Audit subcommittee and should possess a strong finance background with analytical skills and the ability to communicate complex financial information.

We are especially keen to encourage applications from people currently under-represented within the organisation, including but not limited to those from the LGBTQ+ community, people with disabilities, and those from a Global Majority background. We hope that by enhancing our diversity we can extend our organisational creativity and problem solving through the different perspectives and life experiences which diversity brings.

Please note that this is an unpaid voluntary role.

For further information there is a full recruitment pack and role profile available to download or visit our website for more information.

Emerge Worldwide is seeking a strategic and creative Social Media Lead to lead — and actively deliver — our digital communications.

This role is both strategic and practical. You will design content, publish content, host online discussions and actively manage platforms.

You will lead and set clear strategy, direction and plans for Emerge Worldwide’s Social Media communications, create engaging content, supervise the Team and encourage community mobilisation.

You will work closely with the Communications Deprtamnet and colloborate with the Education, Events & Fundraising and Policy departments and external stakeholders.

Strategy & Direction

• Develop and implement the Social Media & Digital Strategy aligned to campaigns and organisational priorities.
• Set KPIs and growth targets.
• Lead monthly planning meetings and oversee content calendars.
• Manage and support Social Media Volunteers, including performance management / feedback meetings.
• Content Creation, Design & Publishing

Design, create and publish high-quality digital content across platforms.

• Manage day-to-day posting and scheduling.
• Create graphics, reels, videos, carousels, and campaign visuals.
• Capture live content from events where required.
• Ensure all content aligns with brand standards.
• Language, Messaging & Communications Collaboration

Work closely with the Communications Department to ensure:

• Trauma-informed and safeguarding-aware language
• Consistent tone of voice

Alignment with policy and campaign messaging

• Review and refine messaging before publication where necessary.
• Ensure sensitive topics are handled ethically and responsibly and all information meets safeguarding, confidentiality and GDPR standards.
• Cross-Department Collaboration

Collaborate with all Emerge Worldwide departments

• Translate departmental work into engaging digital content.
• Support campaign launches and digital activations.

Analytics & Growth

• Monitor analytics and produce monthly performance reports and feed into quarterly impact reports.
• Optimise content based on insights.
• Grow reach, engagement and supporter conversion.

What are we looking for?

• Experience managing and actively posting across social media platforms.
• Strong graphic design capability (Canva or equivalent).
• Experience creating and editing short-form video content.
• Ability to write compelling, engaging, trauma-informed content.
• Good attention to detail and accuracy.
• Ability to transform small snippets of information into interesting and engaging stories suitable for Social Media platforms
• Experience collaborating with communications teams on tone and messaging.
• Experience working across teams and gathering content from stakeholders.
• Strong organisational skills and ability to manage content calendars.
• Passion for ending sexual exploitation and trafficking.
• A motivated, enthusiastic individual who is has proven working experience and is passionate about social media and marketing, and producing tangible results.
• Good interpersonal skills dealing with people sensitively and respectfully from a wide range of backgrounds.
• Strong strategic development, project management and articulate communication skills.
• Experience of managing a team and projects
• Experience of managing multiple campaigns, with excellent organisational and time management skills, delivering effective targeted outcomes
• The ability to inspire people to act and get involved internally and externally
• Proactive and shows initiative, with the ability to work unsupervised
• Friendly, approachable manner – able to build rapport with a range of partners     and staff, and provide a collaborative team environment

What difference will you make?
The Social Media Lead plays a strategic and safeguarding-critical role in advancing Emerge Worldwide’s mission to prevent grooming, sexual exploitation and sex trafficking.

This role is not simply about posting content. It is about shaping narrative, increasing prevention, strengthening partnerships and ensuring that women and girls encounter accurate, trauma-informed information in digital spaces.

Through a clear digital strategy and consistent messaging, the Social Media Lead strengthens Emerge Worldwide’s credibility and national voice. A strong online presence builds trust with survivors, professionals, schools, corporates and policymakers — opening doors for training, partnerships and funding that directly support prevention and empowerment initiatives.

Consistent, high-quality posting has preventative impact. Educational content about red flags, online grooming, coercive control and intersectional vulnerabilities can help young people recognise harmful behaviour earlier. Parents, carers and teachers may identify warning signs sooner. Increased awareness can interrupt exploitation before it escalates.

Collaboration with the Communications Department ensures language is trauma-informed and safeguarding-aware. Sensitive issues are handled ethically, reducing the risk of re-traumatisation and creating a digital environment where survivors feel seen, respected and safe.

Cross-department collaboration ensures campaigns, policy work, education programmes and fundraising initiatives are amplified effectively. This leads to increased attendance at training, stronger campaign mobilisation, greater public engagement and enhanced funding — all of which contribute to tangible protection and support for vulnerable girls and young women.

By analysing performance data, the Social Media Lead helps Emerge Worldwide reach high-risk demographics more effectively. Data-informed decisions improve targeting, engagement and resource allocation, ensuring messaging reaches those most vulnerable.

In summary, the outcomes of this role contribute directly to early identification, public education, cultural awareness and increased access to prevention services. The Social Media Lead helps transform awareness into action — strengthening Emerge Worldwide’s impact in advocating for women and girls against grooming, sexual exploitation and sex trafficking.

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Remote E-Commerce Volunteer supports the Baby Bank’s online sales operations by preparing, managing, and optimizing product listings from a remote location.

This role focuses on editing photos, writing product descriptions, managing online listings, and supporting digital sales processes to help items reach the right buyers and generate fundraising income.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Minimum of 12hrs per week and 4hrs per day

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

• Create and upload product listings on approved online platforms

• Write accurate, clear, and engaging product descriptions

• Edit and enhance product photos for professional presentation

• Ensure item details (size, condition, category, price) are accurate

• Update listing status (available, reserved, sold)

• Monitor online inquiries and escalate when necessary

• Maintain organized digital folders and tracking sheets

• Follow SOPs for pricing, branding, and listing standards

• Support seasonal promotions or special online campaigns
   

Qualifications

• Reliable internet connection and personal computer

• Has experience with E-commerce platform such as Shopiz, Amazon or any related platform

• Comfortable using Google Drive, Sheets, or Excel

• Basic knowledge of online selling platforms

• Basic photo editing skills (Canva or similar tools preferred)

• Strong written English skills

• Available for required volunteer hours
   

Skills

• Strong attention to detail

• Good written communication skills

• Basic digital literacy

• Organization and file management

• Time management and ability to work independently

• Ability to follow structured workflows

• Willingness to learn new systems