Property support administrator volunteer roles

Want to make a difference? Could you help us?

New trustees wanted

We are looking for up to three people to be active members of our Board of Trustees.
Together with the other trustees, staff, volunteers, and stakeholders you will help the
Foodbank deliver a non-judgemental and compassionate service, and help us as we
work towards a future where foodbanks are no longer needed. The Trustee may be
asked to take the lead on specific areas of our work, utilising their experience and
skills. We are particularly keen to hear from people who have experience in
fundraising/bid writing, human resources, communications/PR, and property
management.

Our vision

Our vision is a future where our foodbank is no longer needed because people can
afford the essentials and get the support they need when they need it, preventing them
from reaching a point of crisis.

Our mission

Our mission is to provide a compassionate, dignified, and non-judgemental service to
people within our community. We do this by working in partnership with other
organisations to provide holistic support that enables people to find a way out of their
crisis. We work together with partners and the other foodbanks in RCT to identify and
address the root causes of people needing to use our foodbank to alleviate poverty
within our community.
Volunteering is a fantastic way for you to be involved in your local community and
volunteers are at the heart of all that we do as a Foodbank.

RC Archdiocese of Southwark
Lay Trustee Appointments
Unremunerated

The Roman Catholic Archdiocese of Southwark covers the geographical area of the whole of London south of the Thames, all of Kent and the eastern parts of Surrey.  With currently 180 parishes, 171 schools and 450 employees it is one of the largest dioceses in the UK.

The Diocese Charitable Incorporated Organisation (CIO) is run by a Board of Trustees, who are responsible for determining the strategic direction of the Diocese, management of the assets, the smooth running of the day-to-day administration and the legal discharge of its responsibilities.

The role of a Lay Trustee is about helping the Archdiocese achieve its ambitious vision for evangelisation and leading people to Christ, while especially promoting our diverse and vibrant communities. The Archdiocese is seeking to secure a range of skills and expertise in the appointments, which include legal, property or safeguarding. Experience within the education sector may be helpful.

In addition to the general duties and responsibilities outlined by the Charity Commission of England and Wales, Lay and Clerical Trustees collaborate to help shape the strategic vision of the charity and work closely with the Chief Operating Officer and his team focussed on key functions including education, fundraising and property management.

This will mostly be achieved through attendance at the Trustee meetings, which take place at least once a quarter. There is a minimum requirement of three meetings a year, with additional meetings for the first year.

Lay Trustees must be practicing Catholics, but they do not have to be Southwark Archdiocese parishioners.

How to apply

Application is by way of CV initially followed by a Supporting Statement, which should concentrate on motivation, credentials, experience and knowledge and be around 1,000 words max.

Expressions of interest and applications will be reviewed and progressed on a rolling basis.

Candidates taken forward to interview will be required to complete a formal declaration of eligibility to become a Trustee.

Every effort will be made to facilitate an informal visit to the Archdiocese Offices and the opportunity to meet with the Financial Secretary prior to formal interview.

Charity Trustee Opportunity – Protecting Animals, Changing Lives

Are you passionate about animal welfare and looking for a meaningful way to make an impact?

The Jean Sainsbury Animal Welfare Trust (JSAWT) is seeking new Trustees to join its dedicated and collaborative Board.

What we do:

JSAWT supports UK-registered charities that rescue, rehabilitate, release, and rehome animals by providing vital grant funding.

We focus on smaller organisations—where our support can make a real difference—helping transform the lives of animals and the people who care for them. From volunteer-led hedgehog rescues to international wildlife conservation initiatives, our work spans a diverse and inspiring range of causes.

Applications are reviewed three times a year by the Board of Trustees. Awards are given on a case-by-case basis to charities that meet our criteria and clearly demonstrate how the funding will benefit animals in their care.

Why join us?

By joining us, you will be able to:

• Gain valuable governance and leadership experience.
• Play a vital role in shaping the future of a leading animal welfare grant provider.
• Join a collaborative and supportive Board of Trustees with diverse expertise.
• Learn about a wide range of animal welfare initiatives in the UK and internationally.

What you will do:

• Contribute to the Board’s strategic oversight of the Jean Sainsbury Animal Welfare Trust, informing the charity’s governance and financial sustainability.
• Share your expertise to help JSAWT strengthen its resilience and ensure sustainability.
• Act as an ambassador for JSAWT. You may be invited to represent JSAWT at events hosted by charities we support. Trustees are also encouraged to visit applicants and previous grant recipients, helping to strengthen relationships and ensure our awards are used as intended.
• You will work collaboratively with fellow Trustees and Administrators to ensure JSAWT achieves its mission and long-term objectives.

What we are looking for:

You will be able to demonstrate a commitment to JSAWT’s values and a passion for improving the lives of animals and the people who care for them.

We welcome applications from individuals with knowledge and experience in any of the following areas:

• IT and cybersecurity, especially for a small non-profit organisation.
• Legal aspects of charity management and compliance.
• Communications and marketing, ideally for a small non-profit organisation.

Previous Trustee experience is not essential – we welcome applications from people new to charity governance. Full induction and support will be provided.

Potential Trustees must be able to commit to reviewing documents and applications in advance of meetings and be able to communicate their decisions.

The Board is friendly and inclusive and welcomes discussion and expression of opinions in a respectful and supportive environment.

Terms:

• Three Board meetings are held in March, July/August, and November. The meetings are held at the London office. They are usually in the afternoon and can last 4-5 hours.
• Attendance in person is encouraged; however, Trustees may attend virtually if this is preferable.
• The office has step free access and is all on one level.
• There may be occasional sub-committee meetings or events (virtual or in person).
• Reasonable expenses incurred by attending meetings (or other agreed work) may be reimbursed: for example, travel, subsistence, and childcare.
• The initial term is three years, with the option of renewal for a further three years.

JSAWT is committed to fostering a diverse and inclusive workplace where every individual is treated with dignity and respect.

Appropriate checks will be carried out on shortlisted candidates.

Further details are available on our website or can be obtained by contacting the Administrators.

As part of the Government led Gommunities for Afghans programme, we are looking to recruit individuals or groups (UK BASED ONLY) to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.

We are currently focussed on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible.  With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family. 

You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!

The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee famiklies into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.

How community sponsorship work

1. Form a Sponsor Group Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
2. Training & Ongoing Support Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
3. Identify Suitable Housing With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
4. Welcome & Support the Family Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
5. Be the Local Point of Contact You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
6. Commit for Three Years Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.

Why Your Support Matters

Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.

Your support helps families: 

• Rebuild their lives in safety and dignity
• Access education, healthcare, and employment
• Learn English and integrate into the community
• Become confident and independent

And your community benefits:

• Stronger local connections
• Celebrated diversity
• Practical meaningful humanitarian action

Volunteer Maintenance Officer / Handyperson
The Haven, Walsall
Flexible, ad-hoc hours and some regular commitment
Voluntary role (travel expenses covered)

Are you practical, proactive, and enjoy hands-on work? Join WPH Counselling and make a real difference behind the scenes.

We’re looking for a reliable Volunteer Maintenance Officer / Handyperson to help us keep our facilities safe, welcoming, and well-maintained for the people who rely on our services. Your skills will directly support our mission—ensuring more of our funding goes where it’s needed most: helping our clients.

 What you’ll be doing:

• Carrying out general maintenance and minor repairs (painting, basic carpentry, gardening, etc.)
• Keeping outdoor spaces clean, safe, and tidy
• Identifying and resolving maintenance issues proactively
• Supporting small improvement and refurbishment projects
• Assisting with furniture and equipment installation
• Working alongside a friendly and supportive team

 What we’re looking for:

• Someone practical, reliable, and confident with DIY tasks
• Experience in maintenance, repairs, or a trade (formal or informal)
• A proactive problem-solver who can work independently
• Friendly, flexible, and willing to follow health & safety guidance
• Able to travel to our Walsall location
• This is an ad-hoc post and we are flexible and can work around your availability, but we are ideally looking for someone who can offer regular support with ongoing tasks such as maintaining grounds (e.g. a few hours a month) and be available to support in times of emergency repairs. 

What you’ll gain:

• The chance to give back to your local community
• Hands-on experience in a charity environment
• Flexibility to fit volunteering around your schedule
• Travel expenses covered
• The opportunity to be part of a warm, supportive team

A full role description can be available on request. Interested parties would be required to take part in an informal interview and screening process before being successfully appointed a volunteer. 

Interested? Get in touch and help us create a safe, welcoming space for those who need it most.

Could your leadership skills help shape the future of a Hopian?  Hopian is a registered charity that provides advice and support for adults and children who have experienced Domestic Violence and Abuse through the provision of refuge accommodation and community support services.  We also provide support and access to counselling for people affected by Child Sexual Exploitation.

The Role of Trustee and executive Trustee roles are voluntary positions. A Trustee for the Board is expected to meet the requirements of the board in line with the charities governing documents, governing good practice and legal requirements.  We also have a vacancy for a Treasurer should you be interested please visit our Hopian website - recruiter link below for further details.

Trustee Responsibilities :

The Board as a whole is collectively responsible for the success of the charity. A Trustee is a Board Member and has a number of responsibilities in order to ensure robust management of the charity including:

• Make decisions objectively in the interests of the charity.
• Implement Hopian’s Vision, Mission, and Values.
• Lead on the aims and objectives of Hopian by raising awareness of domestic and sexual abuse, and child sexual exploitation and abuse and its impact on individuals and their families.

Trustee Duties :

• Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy.
• Ensuring that the organisation complies with its governing document (i.e. constitution or memorandum and articles of association), charity law, company law and any other relevant legislation or regulations.
• Ensuring that the organisation applies its resources in pursuance of its charitable objects (i.e., the charity must not spend money on activities that are not included in its own objects) .
• Ensuring that the organisation defines its goals and evaluates performance against agreed targets.
• Safeguarding the good name and values of the organisation.
• Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.
• Ensuring the financial stability of the organisation.
• Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds.
• To work in the interests of the charity and not for personal gain.
• To ensure that the Board Members takes proper professional advice on matters in which it does not have competence.
• Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the chief executive.

In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.

Tasks:

• To work with other Board Members to form an effective governing body for the charity.
• To attend meetings and to read papers in advance of meetings.
• Ensure that the charity’s focus places services users centrally.
• To understand and be committed to the mission of the charity.
• To maintain a long-term overview of the charity and its work.
• To make strategic and major decisions about the charity objectives, policies and procedures.
• To attend sub-group meetings as appropriate.
• To participate in other tasks that may arise from time to time such as interviewing for new staff, helping with appeals and fundraising.
• To keep informed about the activities of the charity and wider issues which affect its work.
• To monitor and evaluate the work of the charity on a regular basis. This includes receiving reports from staff, staff supervision, receiving feedback from service users and other agencies .
• To ensure that the charity is a good employer of its paid and voluntary staff .
• Provide opportunity for staff to meet with the board.

Person Specification

We are looking for a  Trustee who has an understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship. It is expected that a Trustee takes ownership to develop and maintain this understanding and application of duties. In addition to having:

• A commitment to the organisation.
• A willingness to devote the necessary time and effort.
• Good, independent judgement.
• An ability to think creatively.
• An ability to work effectively as a member of a team.
• A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership

Experience & Knowledge

• Understanding and evidence of commitment to equal opportunities and diversity statement 
• Be objective and unbiased 
• Be supportive and approachable 

Time Requirements

To be able to attend scheduled committee meetings each year and read papers for each board meeting. To be available to for consultation, support and guidance on an ad hoc basis. Much of this contact will be via online, telephone or email.

Hope and Vision Communities is a small charity based in Reading providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We are growing to expand who we can help to other geographical areas, as well as working on opening a women’s service.    

Growing our services means that we also need to grow our fundraising income, and to help reach this, we are looking for a skilled volunteer who could help us take our communications to the next level. The role will support the Trusts and Grants Fundraiser with a focus on managing the charity’s social media posts; updates to the website and supporting event admin.

Key Tasks:

• Scheduling audience-specific, engaging and shareable content in different formats 

• Regularly posting across our social media platforms (Instagram, LinkedIn, Facebook) and monitoring engagement to increase our following 

• Creating call to actions to increase our Mailchimp mailing list 

• Book attendance at networking and fundraising events

• Help us with copy writing for the press, fundraising tools and internet site. 

Key Skills:

• Comfortable in using digital comms tools such as mailchimp; wordpress; eventbrite; canva 

• Experienced in using social media such as Facebook; Instagram; LinkedIn 

• Able to research social media management tools such as Buffer 

• A confident copywriter who can write for different comms channels 

• Confident communicator with strong organisational skills

PERSON SPECIFICATION 

EXPERIENCE 

Relevant experience using digital communications tools and creating engaging content 

KNOWLEDGE, SKILLS & ABILITIES 

Ability to present written and verbal information clearly, accurately and to a standard appropriate for external presentation and communication 

Ability to work well within a team and independently 

Understanding of issues faced by those recovering from addiction 

Demonstrated commitment to the vision, mission and values of the organisation 

You will be supported to succeed and gain real workplace experience with a great group of people and the chance to make a real difference to the people in recovery we support.   

MAIN PURPOSE: 

• To support the comms/fundraising team with communication and events. 

• Help us increase our outreach in the communities and beyond, build a group of supporters and regular donors.

Estimated need for the charity: 

Roughly 4-6 hours per week, whenever is most convenient for you. For example, 3 hours, two days a week. You will be working mainly remotely from home, although volunteers are very welcome to work from our offices in Hare Hatch. You must have access to your own laptop and secure internet connection. 

VOLUNTEER POSITION – Grants Assistant

Hope and Vision Communities is a small charity based in Reading providing supported, move-on accommodation for people who have successfully completed residential rehabilitation.  We have a Christian ethos, where everyone can be loved and accepted with a sense of belonging, with the hope and opportunity of a new life. We are growing to expand who we can help to other geographical areas, as well as working on opening a women’s service.    

Growing our services means that we also need to grow our fundraising income, and to help reach this, we are looking for a skilled volunteer who could help us increase our grant submissions. The role will support the Trusts and Grants Fundraiser in managing a regular flow of grant applications to Trusts and Foundations.

Key Responsibilities

 •  Research and apply for grants and funding opportunities already identified in our CRM system - this could be potentially 3 applications a week where you prepare a customised case for support to be sent out to a funder

Key Skills and Qualifications

 •  Experience in using Microsoft Sharepoint for remote working

 •Strong written and verbal communication skills; able to inspire and engage diverse audiences.

 •  Ability to work independently, manage multiple projects, and meet deadlines.

This is an unsalaried volunteer role.

Are you an experienced charity fundraiser? We are looking for a new Trustee with strong fundraising experience who shares a passion for our work and who, through their professional expertise, can offer support, guidance, and strategic insight to our Board, CEO, and senior management, helping to bring about positive impact and lasting change through the work of our Christian partners.

ROLE PURPOSE

Embrace the Middle East is a Christian Development charity (registered No. 1076329), established in 1854, with a mission to improve the lives of vulnerable and disadvantaged people in the Middle East by working in partnership with local Christians, focussing on education, healthcare and community development. Its Board of Trustees (the Board) is responsible for the overall governance, monitoring and strategic direction of the charity. It works with the charity’s management to ensure that the charity fulfils the objects defined in its Articles, acts in accordance with the charity’s vision and mission, and complies will all legal and regulatory requirements.

Key responsibilities of trustees are:

To formulate and regularly review the strategic aims of the charity in accordance with its legal objects and to ensure that the policy and practices of the organisation are in keeping with its aims.

1. To monitor the performance of the charity against the agreed strategic aims.
2. To ensure that the organisation functions within the legal and regulatory requirements of a charitable organisation and strives to achieve best practice.
3. To act as guardians of the charity’s assets, both tangible and intangible, taking all due care over their security, deployment and proper application

For further information about the role, please download the Candidate Pack.

To express an interest in becoming a trustee at Embrace the Middle East, please complete the online application form via the apply button.

The closing date for applications is 4 May 2026.

IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.

We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English.

The overall role of a treasurer is to:

• Maintain an overview of the organisations’ affairs
• Ensuring its financial viability
• Ensuring that proper financial records and procedures are maintained.

General responsibilities

• To ensure that the organisation complies with its governing document, charity law, company law and any other relevant legislation or regulations.
• To ensure that the organisation pursues its objects as defined in its governing document.
• To ensure the organisation applies its resources exclusively in pursuance of its objects (the charity must not spend money on activities which are not included in its own objects, no matter how worthwhile or charitable those activities are).
• To contribute actively to the board of trustees' role in giving firm strategic direction to the organisation, setting overall policy, defining goals and setting targets and evaluating performance against agreed targets.
• To safeguard the good name and values of the organisation.
• To ensure the effective and efficient administration of the organisation.
• To ensure the financial stability of the organisation.
• To protect and manage the property of the charity and to ensure the proper investment of the charity's funds.
• If the charity employs staff, to appoint the chief executive officer and monitor his/her performance.

In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve:

• Scrutinizing board papers
• Leading discussions
• Focusing on key issues
• Providing guidance on new initiatives
• Other issues in which the trustee has special expertise

Additional duties of the treasurer

• Overseeing, approving and presenting budgets, accounts and financial statements
• Being assured that the financial resources of the organisation meet its present and future needs
• Ensuring that the charity has an appropriate reserves policy
• The preparation and presentation of financial reports to the board
• Ensuring that appropriate accounting procedures and controls are in place
• Liaising with any paid staff and volunteers about financial matters
• Advising on the financial implications of the organisation's strategic plans
• Ensuring that the charity has an appropriate investment policy
• Ensuring that there is no conflict between any investment held and the aims and objects of the charity
• Monitoring the organisation's investment activity and ensuring its consistency with the organisation's policies and legal responsibilities
• Ensuring equipment and assets are adequately maintained and insured
• Ensuring that the accounts are prepared and disclosed in the form required by funders and the relevant statutory bodies, e.g. The charity commission and/or the registrar of companies
• If external scrutiny of accounts is required, ensuring that the accounts are scrutinised in the manner required (independent examination or audit) and any recommendations are implemented
• Keeping the board informed about its financial duties and responsibilities
• Contributing to the fundraising strategy of the organisation
• Making a formal presentation of the accounts at the annual general meeting and drawing attention to important points in a coherent and easily understandable way
• Sitting on appraisal, recruitment and disciplinary panels as required

Treasurer person specification

• Commitment to the organisation
• Willingness to devote the necessary time and effort
• Strategic vision
• Good, independent judgment
• Ability to think creatively
• Willingness to speak their mind
• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
• Ability to work effectively as a member of a team
• Nolan's seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership
• Financial qualifications and experience
• Some experience of charity finance, fundraising and pension schemes
• The skills to analyses proposals and examine their financial consequences
• Preparedness to make unpopular recommendations to the board
• Willingness to be available to staff for advice and enquiries on an ad hoc basis

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton that supports, empowers, and advocates for women and children.

We aim to encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions. Our services include a baby bank, a charity shop, and a range of community support initiatives for women facing crises or challenging circumstances.

Our Wolverhampton Baby Bank is a flagship project supporting families with children aged 0–3 by providing essential items and connecting them to vital community services.

About the Role

We are looking for a dedicated and organised Volunteer Office Manager (Onsite Volunteer) to oversee day-to-day administrative operations and act as the first point of contact for clients, visitors, and enquiries.

This is a key role within the organisation, ensuring smooth communication, efficient processes, and a high standard of compassionate service delivery to the community.

Key Responsibilities

• Serve as the first point of contact for all incoming phone inquiries and visitors.

• Respond to client inquiries professionally and compassionately.

• Conduct initial intake screening and gather essential client information.

• Schedule appointments and manage staff calendars.

• Maintain accurate records of calls, referrals, and appointments.

• Manage email correspondence and administrative communications.

• Prepare, organize, and securely maintain client documentation.

• Maintain digital and physical filing systems in compliance with data protection policies.

• Support day-to-day office operations and ensure smooth administrative workflow.

• Track action items from meetings and follow up with relevant staff.

• Assist in preparing reports, summaries, and operational documentation.

• Coordinate communication between staff, volunteers, and external partners.

• Monitor office supplies and maintain administrative resources.

• Ensure compliance with safeguarding, confidentiality, and organizational policies.

• Escalate urgent, complex, or sensitive cases to appropriate personnel.

What We’re Looking For

• Strong organisational and multitasking abilities
• Excellent written and verbal communication skills
• Confident handling phone and client-facing interactions
• Compassionate, professional, and client-focused approach
• Ability to work independently and take initiative
• Good knowledge of Microsoft Office (Word, Excel, Outlook)
• Understanding of confidentiality and data protection practices

Experience & Qualifications

• Previous experience in office administration, customer service, or similar roles preferred.
• Experience in nonprofit, community, or healthcare settings is an advantage
• Degree in Business Administration, Management, or related field (preferred but not essential).

Why Volunteer With Us?

• Gain hands-on experience in office management and operations
• Develop leadership, communication, and coordination skills
• Work in a supportive, purpose-driven environment
• Make a meaningful impact in the lives of women and families
• Build valuable experience for your CV

Apply Now

If you’re organised, compassionate, and looking to make a real difference while building your professional experience, we’d love to hear from you.

Volunteer Grant Officer

Southwark Tenants’ Federation – Grassroots Housing Advice Charity

Location: Southwark / Remote (hybrid available)
Time commitment: Flexible (approx. 4–8 hours per week)
Contract: Volunteer

About Us

We are a small grassroots charity based in Southwark and the only surviving tenants’ federation in London. For decades, we have supported tenants and residents to defend their housing rights, challenge poor conditions, and have a collective voice in decisions that affect their homes and communities.

Our social housing advice service supports people facing homelessness, disrepair, evictions, and housing management issues, with a strong focus on empowerment and tenant-led action.

The Role

We are seeking a Volunteer Grant Officer to help us secure funding to sustain and grow our vital work. This role is crucial to keeping an independent, tenant-led voice alive in London.

You will work closely with a small, committed team and help ensure our advice service remains accessible to local residents.

Key Responsibilities

• Research grant funding opportunities suitable for a grassroots, tenant-led organisation
• Draft and submit grant applications to trusts, foundations, and statutory funders
• Maintain a simple funding pipeline and track deadlines
• Work with staff and volunteers to gather service data, outcomes, and case studies
• Assist with basic funder monitoring and reporting

About You

Essential:

• Strong written communication skills
• Good organisational skills and reliability
• Commitment to social justice and housing rights

Desirable (but not essential):

• Experience of grant writing or fundraising
• Knowledge of social housing, tenant organisations, or advice services

We particularly welcome applications from people with lived experience of social housing.

What We Offer

• Flexible volunteering hours
• Support, supervision, and guidance
• The opportunity to contribute to a unique and historic tenant-led organisation
• Experience in grant writing within the voluntary and housing sectors
• References provided where appropriate

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.

Would you like to support people who have served in the Armed Forces?  You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English.  If so, this could be the role for you.

Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.

What is a caseworker?

Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit.  Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.  Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service.  We need you to join your local SSAFA team to help us achieve this.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.

What does this role involve?

• Contacting clients and arranging to meet them at a mutually convenient time

• Meeting clients and completing a form to assess their circumstances

• Sign-posting clients onto local services providing specialist advice

• Keeping in touch with your branch so they know your availability

• Keeping up to date with training and SSAFA news so that you are best able to support clients

• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser

• Volunteering within the standards and values of SSAFA including observing our policies such as the

Volunteering policy and data protection policy (these will be covered in your training and local induction.)

What can you gain from this volunteering role?

• Support people in your community with a military background and their dependents

• Use your skills, knowledge and life experience to benefit others

• Support from your local SSAFA branch and the wider SSAFA community

• Experience, training and skills that you can highlight on your CV and in job interviews

• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support will you receive?

• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.

• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.

• Local induction including assigning a person from the team who will be your main point of contact. •

• Range of support from central and regional volunteer operations team.

• Reimbursement of out-of-pocket expenses

What skills or experience do you need?

• Good listening and communication skills including written and spoken English

• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues

• Willingness and ability to learn basic digital skills.  Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role  

• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms

• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)

• Ability to keep within boundaries of the role with regards to friendship or giving advice

• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability 

• Access to public transport or a car to travel to appointments with clients

• Friendly and approachable with some experience of coordinating people and admin

•       Practice confidentiality and data protection in line with SSAFA policies. 

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18  

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience

References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)

Is a criminal record check required?  Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.