Relationship management volunteer roles

Citizens Advice is a national charity working to ensure people don’t face problems alone. We support millions of people every year with advice on issues including debt, housing, employment, benefits and immigration.

The Board of Trustees provides the high-level governance and strategic direction for Citizens Advice. Working alongside our Executive Team, Trustees offer guidance and constructive challenge to ensure we deliver our strategy in line with our mission and regulatory responsibilities.

We are currently recruiting for two Trustee positions with the following specialisms:

Trustee: Local Government

As local government undergoes fundamental reorganisation and devolution, you will help us navigate this shifting landscape. We are seeking a senior leader (e.g., CEO, Director, or senior elected member) to serve as a strategic bridge between our mission and the public sector.

• Sector Authority: Deep knowledge of the pressures and statutory responsibilities facing local authorities.

• Strategic Insight: A vision for how government and civil society can partner to change lives.

• Influential Networks: Established relationships across the local government and devolution landscape.

Trustee: Systems Change & Reducing Inequality

Citizens Advice has transitioned to a mission-based model, focusing on providing advice fit for the future, closing the gap for marginalised communities, and taking earlier action. We need an inspirational leader to help us drive this systemic change.

• Systemic Impact: Experience delivering change in complex environments, such as public service delivery aimed at poverty prevention or community-led initiatives tackling structural inequities.

• Creative Strategy: A sounding board for movement-building, "power-shifting," and navigating change within federated or group-based organisations.

• Collaborative Power: A passion for mobilising collective action to achieve meaningful change for people struggling to find a way forward.

What We Expect of All Trustees

• Governance Excellence: Familiarity with financial oversight, risk management, and regulatory scrutiny in a large charity.

• Mission Alignment: A deep commitment to social justice, equity, and the values of Citizens Advice.

• Collaborative Leadership: Diplomacy, integrity, and the ability to foster open, non-hierarchical ways of working.

• Community Focus: Experience working in or alongside diverse communities to drive social change.

We hope you will consider making an application to join our Board as a Trustee of Citizens Advice.
To apply, please provide:

• A CV (no more than three sides)
• A short covering letter that explains your motivation, suitability, availability and confirms that you would not be subject to any conflict of interest.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.

Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment, where they meet our selection criteria in their application. Some of our roles attract a high volume of application,s and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

This vacancy closes at 23.59 on the closing date.

About Roots Academy 

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2,000 students across the UK, Ireland, Canada & Australia.

Role Summary:

The Fundraising Lead for Roots Academy Canada will be responsible for developing and executing fundraising strategies to support the expansion of Roots Academy’s programs.

This role is critical in ensuring that Roots Academy has the financial resources needed to deliver high-quality Islamic education to communities around the world.

The ideal candidate will be passionate about the mission of Roots Academy, skilled in engaging donors and securing funding through various channels, and able to build lasting relationships with key stakeholders.

Key Responsibilities:

Community Engagement:

• Develop and implement a dynamic fundraising plan that includes a variety of strategies tailored to Roots Academy’s target audiences, including university MSAs, mosques, and Islamic organisations.

• Identify and build partnerships with key community organisations, MSAs, and Islamic centres to create collaborative fundraising opportunities.

• Stay adaptable to emerging opportunities for funding, leveraging both traditional and innovative approaches to engage and attract potential donors.

Relationship Building:

• Actively engage with MSAs, Islamic centres, and community organisations to establish Roots Academy as a cause worth supporting and to cultivate long-term donor relationships.

• Collaborate with MSAs and community partners to organise local fundraising events, campaigns, and other initiatives that resonate with the community.

• Serve as a liaison between Roots Academy and these partner organisations to foster a spirit of collaboration and mutual support.

• Work closely with MSAs and community organisations to retain donors by creating meaningful engagement opportunities and maintaining a sense of involvement with Roots Academy’s mission.

Campaign Management:

• Lead and coordinate diverse fundraising campaigns, including online initiatives, MSA-driven campaigns, and in-person events like benefit dinners and community gatherings.

• Work with Roots Academy’s marketing team to create campaign materials and digital content, ensuring that each initiative is tailored to engage and inspire potential donors.

• Coordinate and oversee logistics for events, ensuring a smooth and impactful experience for all participants and maximising fundraising outcomes.

Tracking and Reporting:

• Maintain accurate records of fundraising activities, donor interactions, and campaign outcomes to ensure transparency and accountability.

• Provide regular reports to the leadership team on fundraising efforts, adapting strategies as needed based on campaign performance and community feedback.

• Use data to evaluate the effectiveness of different fundraising approaches, enabling continuous improvement in future efforts.

Skills and Qualifications:

• Fundraising Experience: Proven experience in developing and executing successful fundraising strategies, particularly for nonprofit organisations, educational initiatives, or Islamic institutions.

• Community-Oriented: A deep understanding of the Muslim community in Canada, especially in relation to university students and local mosques.

• Relationship Building: Proven experience in building and maintaining meaningful relationships with a wide variety of stakeholders.

• Project Management: Strong organisational skills with the ability to support program delivery efficiently.

• Communication: Excellent communication skills, with the ability to engage diverse audiences, from students to community leaders.

• Commitment to Ihsaan: This role requires someone who strives to deliver their responsibilities with ihsaan.

• Dedication to Service: A heart for khidma (service), and a desire to make a positive impact on the lives of young Muslims through education.

What We Offer:

• Be part of a team of 100+ dedicated volunteers from across the globe.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

About Leicestershire LGBTQ+ Centre 

Leicestershire LGBTQ+ Centre is a community organisation and registered charity that exists to champion LGBTQ+ lives. We provide a safe, inclusive space for people of all sexual orientations and gender identities. Our work spans direct support, connection, advocacy and celebration. 

What we do 

• Counselling: We offer professional counselling, including a specialised domestic abuse service, to help people navigate challenges and build resilience. 

• Social and support groups: We run groups for young people, adults, trans and non-binary people, and for family members and allies. These groups create stable communities, reduce isolation and offer peer support. 

• Creative and social activities: Our community choir and other creative activities provide space for expression, confidence and belonging. 

• Training and advocacy: We work with schools, health providers, councils, businesses and community organisations to improve LGBTQ+ inclusion and awareness. 

Our vision and direction 

We envision a region where LGBTQ+ people are visible, safe and thriving. Over the next five years we will deepen our presence across Leicestershire and Rutland, improve access in areas with fewer services, and secure a permanent venue that reflects our ambitions. We will continue to co-create our offer with communities, keep services accessible, and champion equity and inclusion in everything we do. 

Governance and the role of the Board 

The Board of Trustees is responsible for the charity’s strategy, governance and financial health. Trustees safeguard the charity’s assets, ensure compliance with law and regulation, and work with the Chief Executive to ensure the charity is running effectively. Trustees support, challenge and advise the Senior Leadership Team in a spirit of partnership. The Chair leads the Board and ensures it functions well. 

Trustees are also directors of the charitable company. We provide trustee indemnity insurance. 

The role of Chair 

Purpose 

The Chair leads the Board of Trustees to ensure effective governance, a positive culture and a shared focus on impact. The Chair works closely with the Chief Executive to ensure the organisation delivers its strategy and remains well run. 

Strategic focus for the next 12 to 24 months 

• Oversight of our three-year National Lottery funding programme, including delivery assurance and risk management. 

• Support for regional expansion so that services reach communities across Leicestershire and Rutland in a measured and sustainable way. 

• Governance oversight of venue acquisition and the preparatory work that will enable a successful opening and long-term viability. 

Core responsibilities 

• Provide leadership to the Board and ensure trustees discharge their duties effectively and in line with the Charity Governance Code. 

• Set Board agendas with the Chief Executive, plan and chair effective meetings, and ensure clear decisions, minutes and action tracking. 

• Maintain a strong, constructive relationship with the Chief Executive, including monthly one-to-ones and an annual appraisal led by the Chair with Board input. 

• Ensure the Board receives timely, relevant information and is able to scrutinise performance, finance, risk and impact. 

• Oversee Board composition, skills and performance, including recruitment, induction, training and periodic reviews. 

• Champion an inclusive culture where all voices are heard and respected. 

• Model the Centre’s values in every setting. 

• Represent the Centre as an ambassador with key partners and stakeholders when appropriate. 

• Approve or co-approve extraordinary funding decisions with the Treasurer where required by policy and delegations. 

• Ensure statutory accounts are signed and submitted and that key reports to funders and regulators are timely and accurate. 

• Manage conflicts of interest and uphold high standards of conduct. 

• Hold the casting vote if a Board decision is tied. 

Relationship with the Chief Executive 

The Chief Executive is accountable to the Board. The Chair undertakes regular supportive one-to-ones with the Chief Executive and leads their annual appraisal. The Chair works with the Chief Executive to set clear priorities, manage risk and unlock barriers to delivery. 

Time commitment and meeting pattern 

• Estimated at a maximum of two to three days per month. This includes preparation, meetings and ambassadorial duties. 

• Maximum of six Board meetings per year. Meetings are held in person at The Centre. 

• Monthly Chair and Chief Executive one-to-one meetings. 

• Quarterly committee and working sessions may be convened as needed for finance, risk, governance or venue planning. The Chair provides oversight across these areas. 

• An annual strategy and reflection session with trustees and senior staff. 

• Attendance at key public events, including Pride and major Centre occasions. 

Person specification 

Essential 

• Commitment to the mission, values and future direction of Leicestershire LGBTQ+ Centre. 

• Inclusive leadership with the ability to chair purposeful meetings and to build consensus. 

• Experience as a vice-chair, committee chair or equivalent governance role. 

• Good understanding of charity governance, finance and risk. 

• Sound judgement, integrity and the confidence to hold senior leaders to account while providing support. 

• Strong communication skills and the ability to represent the Centre externally. 

• Lived experience of LGBTQ+ issues or strong allyship and understanding of the challenges our communities face. 

• Knowledge of equity, inclusion and social justice and how these principles are applied in governance and organisational development. 

• Direct knowledge of or links to Leicester and Leicestershire. 

• Availability for the stated time commitment and for key Centre events. 

Desirable 

• Prior experience as a charity chair. 

• Understanding of venue development or capital projects. 

• Local residency or the ability to attend meetings in person. Non-local candidates will be considered if they can meet in-person requirements and demonstrate strong regional commitment. 

Eligibility, safeguarding and conduct 

Trustees must be at least 16 and not disqualified under charity law. The role is subject to two satisfactory references and an enhanced DBS check. A short code of conduct applies to all trustees. Conflicts of interest must be declared at appointment and kept up to date. A whistleblowing route is in place. 

What we offer 

• A purposeful leadership role with visible impact for LGBTQ+ people across the region. 

• A collaborative Board and staff team with a positive culture. 

• A tailored induction. Briefings will be arranged with the Chief Executive, Centre Manager and staff leads. A handover meeting with the outgoing Chair will be provided. 

• Access to training and development relevant to the role. 

• Opportunities to represent the Centre at events, build networks and celebrate our community, including Pride. 

• Out-of-pocket expenses are reimbursed in line with policy. 

• Membership of the Association of Chairs 

Equality, diversity and inclusion 

We warmly encourage applications from trans and non-binary people, people of colour, disabled people and those from other underrepresented groups. We are committed to inclusive recruitment and to removing barriers. Interviews can be adapted to meet access needs. Meeting venues are step-free. Papers can be provided in accessible formats on request. Please tell us what you need and we will do our best to provide it. 

Privacy notice 

Your application will be used for recruitment purposes only and handled in line with our data protection policy. We will retain applicant data for a limited period and then delete it securely. If you would like your data deleted sooner, please let us know.

As we approach our 30th anniversary in 2028, we are looking for committed new trustees with energy, passion and time who will continue to drive us forward.

Musical talent is everywhere but opportunity isn't: family finances and other obstacles too often get in the way. Young Sounds is here to change this.

For nearly 30 years we've supported talented young people from low-income families, helping them to overcome financial and social barriers. Whether they're making or creating music our programmes help young musicians from across the UK to fulfil their musical potential.

Trustees are expected to engage with and support all aspects of the charity, helping to foster stakeholder relationships, representing the organisation regionally and nationally and ensuring compliance and safeguarding. 

Principal responsibilities are:

• Strategy - contributing actively to the formation of strategy, the Young Sounds business plan, and evaluating the performance of the organisation against the plan.
• Oversight - ensuring that the charity is well run, efficient and compliant with the charity's Articles of Association, its policies, including safeguarding and EDI, governance codes of practice, legal responsibilities and upholding the organisation's reputation and values.
• Advocacy - advocating for the charity at all times, supporting fundraising efforts and promoting the work of the charity in the trustee's daily life.

Requirements:

Previous trustee experience is not necessary, and we welcome trustees who can bring a diversity of life experiences, cultural knowledge and expertise.

As a national charity we are keen to attract trustees from all parts of the UK, and particularly those who are based outside London and the South East.

For this round, we particularly welcome expertise in the following areas:

• EDI and CSR programmes in the creative industries
• Youth culture and content creation
• Music Hub and/or National Curriculum expertise
• Fundraising
• Contemporary music performance and production

Above all we are looking for trustees who are passionate about, and willing to advocate strongly for, giving all young people the opportunity to have a musical life, particularly those facing the most barriers. We also expect trustees to have an overarching commitment to equity, diversity and inclusion.

Please see the Role Information Pack for full details including how to apply.

Pets As Therapy is a national charity with a simple but powerful mission: to share the joy of pets with people who need it most. Each week, more than 6,000 volunteers and their pets visit schools, hospitals, hospices, care homes and community settings across the UK.

What will you be doing?

Responsibilities of the Chair:

• Provide strategic leadership to the charity and the Board, ensuring that PAT achieves its mission.
• Work in partnership with the CEO and Executive team to achieve its mission.
• Lead the Board in ensuring that it fulfils its responsibilities for the governance of the organisation.
• Optimise the relationship between the Board and PAT’s staff and volunteers.
• Plan and chair the Board meetings and the AGM, with others as appropriate.
• Act as an ambassador and spokesperson for PAT.

The Chair provides oversight and guidance while also carrying out the general responsibilities of a Trustee.

Time Commitment:

• Estimated at one to two days per month.
• The Board meets formally at least four times a year for between a half day and a day, depending on business. Two meetings are in-person and are held in central London. Two are virtual.
• All trustees are asked to serve on one or more Board sub-committees and working groups. This adds 3-4 shorter meetings a year, for which preparation can be significant or relatively light. Trustees may be asked to chair sub committees on a rotating basis.
• Ad hoc and occasional support through working groups and / or support to the Executive team.
• Monthly scheduled conversation with the CEO with flexibility to respond to the occasional ad hoc issue.

What are we looking for?

Personal skills / experience / values

• Willingness and ability to understand and accept responsibilities and liabilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a Board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity and inclusion.
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Essential skills / experience / values

• A strategic thinker.
• Proven leadership skills with the ability to inspire and engage trustees, staff, funders, partners and volunteers.
• A clear understanding of the charity landscape and the challenges faced by a charity of PAT’s size.
• Trustee experience with a clear understanding of charity governance.
• Willingness to act as an ambassador.
• An animal lover with a firm commitment to PAT’s mission and values.

Desirable skills / experience

• Familiarity with membership and/or volunteer-based organisations.
• Sector expertise - animal welfare, health or education.
• Experience of encouraging more inclusive processes to extend our charity’s impact across a more diverse range of communities.

What difference will you make?

As Chair of Trustees at PAT, you will provide leadership that enables the charity to grow, innovate, and reach more people with the joy of animal companionship. Your guidance will directly influence:

• Wellbeing of vulnerable people: PAT visits lift spirits in care homes, hospitals, hospices, and day centres.
• Children’s literacy and confidence: Read2Dogs helps over 2,000 schools support reluctant or anxious readers.
• Growth and sustainability: Guide a charity with 6,000+ volunteers, ensuring it thrives and meets demand.
• Expansion of PAT’s reach: Bring the joy and comfort of pets to more people, including underserved communities.

How to Apply

The Reach Volunteering TrusteeWorks Team are supporting Pets As Therapy with this recruitment and all applications and enquiries should be sent to TrusteeWorks via the Reach Volunteering Platform. Please see application instructions on the redirect link.

Chair of the Board of Trustees 

Norwich Arts Students' Union 

Location: Norwich, Norfolk 

Contract: Voluntary,Trustee Position 

Time commitment: Approximately 18 days per year (including Board meetings, preparation, and additional responsibilities) 

Closing date: Noon, Tuesday 24th February 2026 

About Norwich Arts Students' Union 

Norwich Arts Students' Union (NASU) is the representative body for students at Norwich University of the Arts, dedicated to enriching the student experience by helping students find their voice, their people, and their fun. 

Having become an incorporated charity in 2025, NASU is navigating an incredibly exciting period of growth and transformation with ambitions become the best Small and Specialist Students' Union in the UK. Since 2023, their team has expanded from one staff member to 4 full-time and 7 part-time colleagues alongside two sabbatical officers, and they have undergone a complete financial and structural transformation.

About the Role 

This is a defining leadership opportunity to chair the Board of Trustees at a critical and exciting moment in NASU's journey. As Chair, you will provide strategic guidance and governance leadership to an organisation that is rapidly maturing whilst centring its creative, student-led values. 

Working in close partnership with the Managing Director and elected student officers, you will ensure the Board operates effectively, holds the organisation accountable to its charitable objectives, and champions a culture of empowerment, inclusion and innovation. You will guide the Board in balancing ambitious growth with financial sustainability, ensuring that students remain at the heart of everything they do.

About You 

NASU are seeking an experienced and empathetic leader with a strong understanding of membership organisations and the unique dynamics of supporting student-led bodies to grow sustainably. You will have demonstrable experience of working at a senior level in Students' Unions or similar charitable organisations, ideally with governance or Board experience. 

You will be someone who values creativity, champions inclusive leadership and approaches governance with both rigour and humanity. Your leadership style will be collaborative and empowering, combining strategic thinking with emotional intelligence and a genuine passion for the student experience. 

How to Apply 

Please click 'apply now' or contact Atkinson HR if you have any queries or would like to arrange an informal discussion. The application includes submission of a CV and short covering letter addressing the following: 

• Why are you interested in this role and how do your personal values align with NASU's mission and vision? 

• What experience and achievements make you a strong candidate to chair our Board at this stage of our development? 

• How would your leadership approach support NASU in becoming the best Small and Specialist Students' Union in the UK? 

Key Dates 

• Applications close: Noon, 24th February 2026 

• Interviews: 13th March 2026 

Are you passionate about empowering communities with life-saving first aid skills? 

Join St John Ambulance as an ambassador for the charity in Lancashire, in our mission to ensure every community and young person is first aid confident. 

About the Role Are you someone who can champion, support, and encourage St John volunteers to thrive in their roles? 

Do you have the confidence and skills to act as an ambassador for St John Ambulance, promoting our work and objectives within the local community? 

Are you committed to building strong relationships, ensuring effective communication, and fostering collaboration across the County? If so, the County President role could be the perfect opportunity for you to make a difference! Key Impact and Responsibilities The County President serves as the charity’s representative in Lancashire, building and strengthening our relationships within the third sector and civil society. 

They champion St John’s critical work, bringing visibility and funds to the vital services we provide. They also act as the figurehead for volunteers in Lancashire, serving as a role model for them and empowering them to make the most out of their volunteering experience. More details are available in the role description attached to this advert. 

Development and support available 

We are committed to providing ongoing support and development for the right candidate in this volunteer role, offering opportunities to grow and succeed as a leader You will be part of a county team who, along with the County Commissioner as your line manager, will welcome and induct you into the County Council and help provide any support you need in the role. 

The closing date for this vacancy is the 9th March 2026 

The Organisation

Rethink Mental Illness is a leading mental health charity in England, dedicated to supporting people severely affected by mental illness to improve their lives, regardless of how challenging circumstances may feel. The charity works to create lasting change across health and social care systems, public attitudes, and the everyday experiences of people living with mental illness across the country.

People with lived experience of mental illness are central to everything Rethink Mental Illness does. Their insight shapes trusted advice, information, and more than 200 services, including housing and employment support, carer services, and legal advice. These voices also drive campaigns to challenge discrimination and influence legislative change, while their diverse experiences help ensure services are inclusive and accessible. Rethink Mental Illness believes that people severely affected by mental illness can have a good quality of life and is committed to making this a reality.

The Role

This is an exciting opportunity to join the Board of Trustees of Rethink Mental Illness as Chair of the Audit and Assurance Committee. This role operates alongside, and does not replace, the broader responsibilities and duties of charity trusteeship.

Responsibilities of the Audit & Assurance Committee Chair

Leadership and Direction

The Chair will:

• Chair all meetings of the Audit and Assurance Committee and provide effective leadership and direction.

• Maintain a clear understanding of the committee’s duties and responsibilities.

• Commit the necessary time and bring strong business, financial, communication and leadership skills.

• Demonstrate excellent working knowledge of corporate governance, accounting practices, internal control functions and risk management frameworks.

• Champion open and constructive discussion, while maintaining appropriate discipline and ensuring meetings are effective and complete their agendas.

• Be prepared to ask challenging and, where necessary, difficult questions with tenacity.

• Ensure committee members understand their responsibilities and feel able to raise matters of concern.

• Develop and maintain effective working relationships with the Chair of Trustees, Vice-Chairs, Treasurer, Chief Executive and executive team, External Audit Partner and Internal Audit Lead.

• Plan the work of the committee in conjunction with the executive team, agreeing a rolling forward plan and agendas in advance of meetings.

• Review the effectiveness of each meeting, seeking feedback from members and attendees.

Governance

The Chair will:

• Ensure the committee maintains its independence and avoids assuming responsibilities beyond its remit.

• Act as the Charity’s Whistleblowing Champion, ensuring regular review of the effectiveness and operation of the Whistleblowing Policy.

• Lead oversight of external and internal audit arrangements, including appointment and performance review.

• Ensure the committee holds at least annual private sessions with the CFO, External Audit Partner, Internal Audit Lead and the Treasurer (ex-officio member).

• Promote and participate in regular formal self-assessment of the committee against appropriate professional standards.

• Ensure that the committee’s work and key issues are clearly communicated to the Board.

Development of the Committee

The Chair will:

• Work with the Honorary Officers Committee to ensure an appropriate balance of skills and experience within committee membership.

• Meet at least annually with each committee member to review engagement, gather feedback, address performance issues and identify development needs.

• Foster the right culture within the committee, encouraging constructive challenge and positive questioning.

• Ensure appropriate induction and training support is provided for both new and existing committee members.

The Person

Rethink Mental Illness is seeking individuals who can confidently balance strong commercial awareness and financial sustainability with a deep commitment to the charity’s purpose and values, bringing a thoughtful perspective that looks beyond profit alone.

The successful candidate will demonstrate:

• A good understanding of the mental health sector and the wider challenges facing charities supporting people with severe mental illness.

• Strong financial literacy, with qualified accountant status desirable, and experience overseeing financial reporting, risk management, internal controls and audit.

• A strong understanding of charity governance, with experience in the charity or not-for-profit sector desirable.

• An analytical and constructive approach, with the confidence to provide appropriate challenge while supporting collaborative, values-led decision-making.

Rethink Mental Illness warmly welcomes applications from people of all ethnicities, genders, sexual orientations, socio-economic backgrounds, religions, ages and from disabled people, and actively encourages applications from groups that are underrepresented.

How to Apply

Applicants are invited to submit:

• An up-to-date CV, including details of two referees (who will not be contacted without prior permission).

• A supporting statement outlining how they meet the criteria in the person specification and their motivation for applying.

Children of Voices is a hugely respected charitable organisation helping to improve the lives of young people and their families through genuine care, love, and support.  

We are currently seeking a volunteer Personal Assistant/Office Manager. This role is ideal for an individual with experience as a P.A./Manager looking to work within the charity sector. 

Responsibilities typically include: 

• Acting as a first point of contact for enquiries: (email/calendar management and phone calls, managing diaries 

• Typing, compiling, and preparing reports, presentations, and correspondence. 

• Miscellaneous tasks to support the CEO which will vary according to projects and tasks but could include fundraising, event planning, social media, community outreach, press & PR. 

• Managing databases and filing systems. 

• Implementing and maintaining procedures/policies & administrative systems 

• Forming a relationship with our clients as they are part of the community. 

Essential skills for this role are: 

• Organisation skills: The ability to prioritise tasks, manage time, and keep track of deadlines is crucial.  

• Communication skills: should be able to communicate effectively in writing. 

• Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring. 

• Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.  

This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate. 

We're looking for Trustees with a range of skills (HR, fundraising and bid writing, governance, strategic planning, impact and evaluation reporting and more) to support the Sheffield ME and Fibromyalgia Group to move forwards and positively impact the lives of our members.

What will you be doing?

We're looking for up to 10 Trustees, including a Chair, to continue the amazing work already achieved. 

As a Trustee you’ll have an essential role in contributing towards our journey of change and continuous improvement. We are looking for individuals with an open mind, a willingness to challenge each other and the Manager constructively, a willingness to understand the needs of our members and a desire to positively impact their lives. 

In an attempt to increase the diversity of both the Board and the membership, we particularly welcome applications from those aged 30 or under and people of colour; the perspectives of individuals with lived experiences of chronic illnesses is important to us too. 

The charity is currently unincorporated but this is a decision that the new Board will consider.

One of the challenges is that the Board and staff team are small, with several Trustees either having chronic illnesses themselves or caring for those that do. With the loss of our last manager, the Trustees have become fairly operational; this new chapter of our journey will re-establish these boundaries, enabling Trustees to be strategic and empowering staff to be operational. 

We are also looking for a permanent Manager and will shortly be recruiting an Benefits Adviser, a fantastic service that has a real impact on the lives of our members. 

Additional challenges are that we rely on external funding to ensure that we continue to deliver high quality services for our growing membership.

In the coming years we aim to work more closely with local communities and medical practitioners to raise awareness of these conditions, that are often dismissed, reaching many that might not see themselves as having a chronic illness in the first instance.  We will also develop our relationship with our members to ensure that the services we provide continue to meet their needs.

Following Covid and the introduction of long Covid as a chronic illness, societal perceptions are changing and more research is being undertaken in this area.  

We hope to have convinced you that it is an exciting time to be part of the Sheffield ME and Fibromyalgia Group!

What are we looking for?

Any skills and experiences you can provide will be hugely beneficial...

Our Board is currently small and as such we are looking for up to 10 Trustees with skills in a range of areas:

HR and governance: we are currently incorporated but this is a decision we hope the Board will consider. Expertise in these areas will ensure we remain legally compliant

Strategic planning: in addition to having an understanding of our current intentions, the ability to scan the horizon and identify new possibilities will continue to ensure the charity grows

Coupled with individuals with fundraising / bid writing experience, we can continue to deliver our current programme but identify gaps within our provision that benefit our members whilst matching these with potential funders.

Impact and evaluation reporting: as a charity we are brilliant at what we do however we are not so effective at communicating this. Assistance in this area will enshrine our work locally and nationally.

We need to represent our members effectively, undertaking research with our members will ensure that we continue to meet their needs with current and new opportunities. It is important to hear the voices of those un(der)represented. A focus on equity, diversity and inclusion can help us increase our diversity, both as a Board and our membership, ensuring that our support reaches those individuals that require it and that we identify ways of engaging them that are meaningful to those communities.

It is equally important to ensure that the views of those with lived experiences continue to shape the actions of the organisation, be that through ring-fence roles on the Board or a sub-committee that reports directly to it.

Please get in touch if your skills aren't listed but you are committed to making a difference, we'd love to hear from you!

What difference will you make?

Why become a Trustee at the Sheffield ME and Fibromyalgia Group?

Becoming a Trustee of the Sheffield ME and Fibromyalgia Group is more than a governance role — it’s an opportunity to make a lasting difference in the lives of people living with chronic, often misunderstood conditions.

The impact you’ll nave

• Championing voices: Trustees ensure that the needs and experiences of people with ME and Fibromyalgia are heard, respected and represented in local health and community discussions.
• Strengthening support: By guiding the charity’s strategy, you help sustain vital services — peer support, advocacy and wellbeing activities — that reduce isolation and improve quality of life.

• Driving change: Trustees influence how the organisation grows, ensuring it remains resilient, inclusive and responsive to the evolving needs of its members.

Why it matters

• Chronic illnesses affect thousands of people across South Yorkshire and North Derbyshire, and beyond, often leaving individuals feeling invisible or unsupported.
• The Group provides a lifeline — connection, understanding, and practical help— that empowers people to live fuller lives despite their conditions.
• Trustees safeguard this mission, ensuring the charity continues to thrive and expand its reach.

What you’ll gain

• Personal fulfilment: Knowing your skills and decisions directly improve lives in your community.
• Professional growth: Experience in charity governance, leadership, and strategic planning.
• Community connection: Join a passionate team committed to compassion, advocacy and positive change.

By becoming a Trustee, you’re not just joining a board — you’re joining a movement to bring hope, dignity, and support to people living with ME and Fibromyalgia, CFS and long Covid.

Before you apply

Please don't hold back because of imposter syndrome — that voice that says “I’m not good enough” or “others are more qualified.”

• Imposter syndrome is common
• Your lived experience, skills and perspective are valuable. Roles like this aren’t about being perfect — they’re about bringing diversity of thought, passion and commitment.
• Growth comes from stepping forward. You don’t need to have all the answers; you just need the willingness to learn and contribute.

If you’re hesitating remember the very fact that you care enough to doubt yourself shows humility and integrity — qualities that make you exactly the kind of person organisations need.

Don’t let self-doubt silence your potential. Apply anyway. You may be surprised at how much you have to offer and how much impact you can make.

This is an open application; there are no scheduled interview dates. We will contact applicants and arrange a suitable time to meet. 

We reserve the right to remove this post once suitable candidates have been found. 

Start date: as soon as possible, training will be provided.

Domestic abuse is always unacceptable. We support everyone affected by it and we act to prevent it. As Treasurer at Behind Closed Doors, you will work alongside our Trustee Board, CEO and Admin & Finance Manager to oversee the financial strategy of our organisation, ensuring sound financial governance and legal compliance. This is a pivotal role for our charity, helping to shape our future and support our vision: to build lives free from domestic abuse.

We’re looking for an experienced finance professional keen to undertake this rewarding voluntary role that ensures the financial health and accountability of Behind Closed Doors. You will be joining an established trustee board made up of dedicated, knowledgeable and supportive individuals. Please note that we are also currently recruiting to general trustee roles, find out more on our website.

Taking on a Trustee role is an excellent way to broaden your leadership experience and strengthen skills that you can then put to use in your core role, to the benefit of your career progression opportunities and the organisation that you work for.

As a Trustee, you will develop skills in:

• Strategic planning
• Governance
• Budgeting and financial analysis
• Risk management
• Chairing meetings

As you learn about a new organisation and potentially a new sector, you will also gain confidence in:

• Acting as a 'Critical Friend'; asking questions and providing support
• Experiencing the difference between a strategic role, and a hands-on operational role
• Absorbing and processing new information, and learning where you contribute value
• Finding your feet with a brand new team of people

Please download the recruitment pack for full details, including how to apply and who to contact for an informal discussion about the role and organisation.

As a board, we strive to be as diverse and representative as the communities we serve and would welcome those from underrepresented or marginalised groups. We also recognise hugely the value that lived experience brings to our board, so would welcome further representation in this area, but only when it is safe for you to engage with us in this way.

Behind Closed Doors is committed to improving inclusive recruitment practices. If you would prefer to apply for this position or express your interest in an alternative format (such as audio or video upload) or require any adaptions at this initial stage, please get in touch.

Behind Closed Doors is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and requires all staff and volunteers to share this commitment. A standard DBS disclosure will be required before taking up this position

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role?

Our Trustees play a critical role in the organisation, helping set the strategy and review progress in relation to it, providing support, challenge and expertise to the Chief Executive and Directors.

A Trustee plays an essential role in seeking to maximise VoiceAbility’s positive impact as well as to stretch and hold to account the Chief Executive.

The role also has ultimate responsibility for the compliance with legal and regulatory requirements, as well as ensuring that the organisation acts in line with its charitable objectives and is financially stable. Trustees work as a team, applying good judgement and taking collective responsibility.

About you

We are looking for a Trustee with sound independent judgement, strategic vision and the ability to think creatively.  You will embody the organisations values and act in the best interests of the charity at all times. 

You will be engaged and motivated by the work of VoiceAbility and be able to build strong relationships and have experience of working as a non-Executive director or Trustee; however, lived experience is equally important.

We are seeking to recruit Trustees who bring Expertise in Finance, Safeguarding, Human Resources, Commercial and Operational Delivery.

Time commitment

Approximately one day per month.  Please note that this time commitment will be spread across multiple days and is likely to be cyclical.

There are four board meetings per annum.  Board meetings tend to be online, but face-to-face, or hybrid meetings may take place from time to time.  There would also be a commitment of two to four committee meetings per annum, a board strategy or development day and site visits.  Each trustee will also belong to at least one committee.

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview.  If you need to apply in a different way, please contact HR for further options.

How to apply

Please follow the link to our latest vacancy page

Important Dates:

Closing date for applications: 

28 February 2026

 Interviews to be held: ongoing