493 Service management volunteer roles

Do you enjoy meeting people and chatting?

Then this volunteer opportunity would suit you.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide

full training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be

looking for work experience, the opportunity to meet new people, or keep active.

When:

· Monday to Saturday and Sundays – Am/Pm – 4 hours or just even 2 hours we are very flexible.

What you will be doing:

· Chatting to Customers - giving great customer service on the till.

· Operating the Till

· Keeping the shop floor clean and tidy

· Accepting donations from members of the public

· Assisting with stocking the shop floor

· Full Training and support are given for this role – no prior experience necessary.

What's in it for you:

· Lunch expenses paid for 5 hours or more volunteered in one shift up to £7.00

· Travel expenses are paid when travelling by bus, parking expenses are paid if driving and petrol expenses are paid at the discretion of the Shop Manager.

· Learn new skills, gain experience, build confidence, and meet new people and make new friends.

Disclaimer: Additional Information

· We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any needs,

please talk to the Manager, and we can consider possible adjustments.

· We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please speak to a manager for assistance.

· We do ask for one professional reference, however if this is not possible, we have a Reference Risk Assessment process form you can complete with the Shop Manager instead.

· Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’

·  We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).

A charity  based in  Croydon, Surrey, London, UK is looking for volunteer Charity Volunteer Assistants; to volunteer 30 unpaid hours per week. The Charity serves a multi ethnic community especially people from Black and ethnic minority backgrounds. 

Responsibilities:

• To assist in the delivery of events (ours and those we are invited to), projects and our yearly summer community event.
• To assist in the daily collection and drop off of Greggs after day produce to various soup kitchens
• To assist in promotion of organisations services. eg flyer distribution, school workshops, etc.
• To assist in the delivery of essential services 
• To assist in our soup kitchen projects

Person Specification:

• Someone enthusiastic and passionate about charity work and committed to working towards the achievements of the charities objectives.
• Knowledege of Black and ethnic minority tradition/culture is preferable however not essential.
• Experience is desirable.

This is a non-paid one year temporary position however accommodation and maintenance will be provided.

All interested candidates are required to send us a letter of application, a resume, and contact to the email provided. If your application is accepted, you will be invited for a telephone interview. Any applications received after the closing date will not be considered unless we have been unable to find a suitable candidate for this vacancy.

Successful candidates will require a DBS/POLICE check and references prior to commencement.

Do you enjoy meeting people and chatting?

Then this volunteer opportunity would suit you.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide

full training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be

looking for work experience, the opportunity to meet new people, or keep active.

When:

· Monday to Saturday and Sundays – Am/Pm – 4 hours or just even 2 hours we are very flexible.

What you will be doing:

· Chatting to Customers - giving great customer service on the till.

· Operating the Till

· Keeping the shop floor clean and tidy

· Accepting donations from members of the public

· Assisting with stocking the shop floor

· Full Training and support are given for this role – no prior experience necessary.

What's in it for you:

· Lunch expenses paid for 5 hours or more volunteered in one shift up to £7.00

· Travel expenses are paid when travelling by bus, parking expenses are paid if driving and petrol expenses are paid at the discretion of the Shop Manager.

· Learn new skills, gain experience, build confidence, and meet new people and make new friends.

Disclaimer: Additional Information

· We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any needs,

please talk to the Manager, and we can consider possible adjustments.

· We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please speak to a manager for assistance.

· We do ask for one professional reference, however if this is not possible, we have a Reference Risk Assessment process form you can complete with the Shop Manager instead.

· Oxfam covers expenses incurred in line with Oxfam’s Volunteer Expenses Policy, including local, reasonable travel expenses and lunch (for volunteering 5 hours +).’

·  We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

As a till volunteer, you'll be the friendly face of our shop, handling customer transactions with a smile. You'll provide top customer service, and help create a warm, welcoming atmosphere that keeps our customers coming back!

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Description

Our Shop Volunteers raise money for the people we support with a Learning Disability. Do you have a few hours a week to spare and share your time with us?

Our retail roles are varied and fun. You could be sorting donations from the public, dressing our window or serving customers on the till. There are many people from different walks of life and it's a great way to get practical experience and to meet new people.

This role will take place on a weekly basis for a few hours We will try our best to be flexible around the best time for you, but also need to consider the store opening times and volunteer rota. It could be a weekday or weekend, morning or afternoon, our stores are usually open 7 days a week. We’d appreciate any time that you can spare.

Whilst in the store, you will help with activities based on the needs of the Store Manager.

Tasks you could get up to whilst volunteering could include:

• Serving customers on the till
• Taking stock donations from the public
• Tagging and steaming stock for the shop floor
• Dressing the window displays
• Asking people to join us as a volunteer

As a Retail Volunteer you will be:

• Friendly and Approachable
• Reliable, Kind and Patient
• A good communicator (including listener)
• Willing to volunteer within guidelines and to take direction where necessary
• Accepting of others who might be different to yourself

As a Mencap volunteer you will:

• Make new friends and raise important funds for people with a learning disability
• Get reasonable out-of-pocket expenses in line with our policy e.g. travel
• Receive full Training and support
• Volunteer alongside other people
• Have a chance to give back your local community

About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch with us!

We’re excited to offer a new, rewarding volunteer opportunity in our Day Patient Unit (DPU) at the Hospice in Winsley, Bradford on Avon. If you’re caring, compassionate, and love connecting with people, we’d love to hear from you!

As a Nursing Support Volunteer, you’ll bring comfort and companionship to patients in our Friday respite group. You’ll help create a welcoming space where patients can enjoy activities, laughter, and support.

No two shifts are the same! You’ll be part of a friendly, dedicated team, helping with a variety of tasks and making a real difference to patients and their families. Respect, dignity, and compassion are at the heart of everything we do.

We’ll give you a full induction, top-quality training, and ongoing support. All we ask is your energy, kindness, and commitment to person-centred care.

Why we need you

To assist the team in providing nursing and personal care to our patients and support to their families and friends.

What you will be doing

• To provide personal care for the patients as required
• To prepare and serve refreshments and meals during your shift and assist with eating as needed
• Connect and chat to patients and families – led by them
• To inform the nurses of care you have provided and handover at the end of your volunteer shift

The skills you need

• Good communication skills and ability to be led by the patient
• Empathy & understanding
• Friendly and approachable
• Ability to work in a team
• Reliability
• Awareness of you own support needs
• Experience of caring / nursing 
• Volunteers must be over 18 years of age for this role

What's in it for you

• Help a local charity and give something back
• Learn new skills
• Gain more confidence
• Make new friends
• All training and induction to Dorothy House provided
• Out of pocket expenses reimbursed

Please note

This role will requires a DBS check

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.

Youth club takes place at Furzedown Youth Centre. Welham Rd, London SW16 6TJ

About the role:

As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.

Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.

Tasks and responsibilities:

· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.

· To act as a positive role model and set standards of behaviour when volunteering with young people.

· To encourage and inspire young people to reach their full potential.

· To assist young people to both recognise and celebrate their achievements.

· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.

· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.

Requirements:

To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Wednesday evenings for a minimum of six months;

· Current resident of the UK;

· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role

Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.

Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.

Desirable:

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

The Retail Distribution Centre (RDC) is where donations are stored, sorted, cleaned and distributed to the shops. Our volunteers help with household items ranging from crockery, toys, small electrical items, pictures, as well as clothes, shoes and bags. You will become part of the team that will sort, prepare, and recycle donations for resale.

Please note you must be over 18 to apply for this role.

At Chestnut Tree House, making memories for families is at the heart of what we do. We're looking for skilled sewing volunteers with their own sewing machine to help transform treasured clothing into memory bears and keepsakes through our Material Memories service. Using a supplied pattern and guidance from our support workers, you'll create unique items that reflect each family's wishes. Volunteers attend monthly sewing groups to collect materials and discuss projects, then complete the work at home. By sharing your sewing skills, you'll help create lasting keepsakes that bring comfort and connection to families for years to come.

This role is ideal for experienced needle workers who have their own sewing machine and are happy to work on projects at home. We hold monthly sewing groups, where you'll receive materials, chat through briefs, and meet other volunteers (you'll need to bring your machine with you). There may also be opportunities to help repair and restore memory blankets for the children and young people who use Chestnut Tree House.

You will need a car to attend the monthly sewing groups because of the location.

Please note you must be over 18 to apply for this role.

Do you enjoy meeting people and chatting?

Then this volunteer opportunity would suit you.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a

difference in their community. No prior experience is needed, as we provide full

training. If you’re open to learning, enjoy working with others, and have a

passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be

looking for work experience, the opportunity to meet new people, or keep active.

What you will be doing:

· Chatting to Customers - giving great customer service on the till.

· Operating the Till

· Keeping the shop floor clean and tidy

· Accepting donations from members of the public

· Assisting with stocking the shop floor

· Full Training and support are given for this role – no prior experience necessary.

What's in it for you:

· Lunch expenses paid for 5 hours or more volunteered in one shift up to £7.00

· Travel expenses are paid when travelling by bus, parking expenses are paid if driving and petrol expenses are paid at the discretion of the Shop Manager.

Disclaimer: Additional Information

· We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any needs,

please talk to the Manager, and we can consider possible adjustments.

· We conduct ID checks for all volunteers and require one reference upon

application. If you have any difficulties providing a reference, please · We take the welfare of volunteers and everyone we work with very seriously. We do not tolerate discrimination, bullying, abuse of power, or any sexual misconduct within the workplace.

· Oxfam do not accept applications from anyone on the Sex Offenders list. We may inquire about unspent convictions relevant to the role and you may be required to submit to PVG/DBS check (at no expense to you).

· *NB: due to the current capacity of some shops, it may be that you will be placed on a waiting list and/or, if you are under 18, until a shop has enough staff and/or volunteers DBS cleared. The Shop Manager will discuss this with you.

Job Type: Volunteer

Work Location: In person

speak to a manager for assistance.

· We do ask for one professional reference, however if this is not possible, we have a Reference Risk Assessment process form you can complete with the Shop Manager instead.

Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing, providing supported living accommodation for young women aged 18-30 in recovery from drugs, alcohol and other addictive behaviors.

As a great communicator with ‘green fingers’ you will create a calm, nurturing environment in which to support the residents to gain gardening skills and to explore the possibility of growing their own food. 

Activities

Inspire the residents to take an interest in the outdoor space at Amy’s Place and involve them in the development of a regular gardening and/or food growing club.

Help residents to develop their gardening skills and knowledge specific to growing food, through group workshops and individually tailored support, guidance and encouragement.

Commitment 

This is a flexible opportunity and volunteering times and frequency will vary depending on the volunteer’s availability and the needs of the residents. It might be every week or fortnight ideally for a minimum of 3 months.

Requirements 

This role will require us to carry out an enhanced check through the disclosure and barring service.

Support 

•  Volunteers receive a thorough induction and have access to any relevant in-house and external training
•  Reasonable travel and lunch expenses will be reimbursed
• The role is based at the service in East London. The exact address cannot be given until the volunteer starts due to safety and privacy reasons

Kiplin Hall and Gardens in North Yorkshire is recruiting Trustees to join the friendly and dedicated Board which oversees the management of this intriguing Jacobean house.  The house was built in the 1620s for George Calvert, Secretary of State to James I, and founder of the US state of Maryland. A member of the Historic Houses Association, the Hall and Gardens welcome 40,000 visitors a year. In 2025 we opened a new Welcome Centre at Kiplin with improved retail and catering for our visitors and with the support of MEND funding undertook major repairs of the Hall roof. The National Lottery Heritage Fund enabled us to create new galleries and improve our visitor access and services. There is a dedicated staff of 10 FTE supported by a team of 240 volunteers.

TRUSTEE - We are seeking a Trustee with skills and experience in finance/accountancy to join the Board. We are keen to recruit someone who can advise the Board on its financial responsibilities and has oversight of the Trust's finances. As a Trustee you will contribute to Kiplin's business strategy and forward plan, ensuring the organisation's financial stability and sustainability. Over the next 10 years we are planning further developments to enhance the visitor experience. We are keen to attract the right person to the Trust Board to help guide Kiplin through an exciting period of change and transition. 

INDEPENDENT DIRECTOR - We are also seeking a new Independent Director to join the Board of Kiplin Hall Trading CIC, our trading arm that looks after our retail and café. We are particularly looking for people with experience in cafés or other catering environments.

Our aim is to develop and broaden the diversity of our governance team, ensuring we have a variety of perspectives and backgrounds and are particularly interested in receiving local applications.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own Pinnacle's operational backbone — venues, suppliers, equipment, budgets and the systems that make delivery repeatable — and you deliver it yourself on the ground. Programmes and Events decide what happens; you make sure it can happen, and then you make it happen.

Key tasks

1.  Operational ownership

○ Own the venue, supplier and equipment strategy across all Pinnacle activity.

○ Negotiate and manage contracts, hire agreements and service providers.

○ Hold the operations budget and report actual against forecast to the COO.

2.  Delivery

○ Execute the operational plan for scheduled activity: set-up, delivery and pack-down.

○ Act as the on-site operational point of contact during sessions and events.

○ Complete the operational checklist for every activity, every time.

3.  Equipment & inventory

○ Maintain the inventory: track, store, clean and repair equipment.

○ Flag replacement needs before something fails mid-session.

○ Manage transport and storage logistics.

4.  Risk & compliance

○ Own risk assessments, insurance, licensing and site health and safety.

○ Ensure safeguarding requirements are practically met wherever we operate.

○ Maintain contingency plans for venue loss, equipment failure and staffing gaps.

5.  Records & improvement

○ Keep accurate records of bookings, costs and attendance.

○ Document how we run things, so a new volunteer can follow the process unaided.

○ Remove recurring friction rather than firefighting the same problem each month.

What we're looking for

● Organised, hands-on and practical — you plan it and then you do it.

● Reliable; people are depending on you being there.

● Confident negotiating with suppliers and holding them to terms.

● Comfortable with budgets and record-keeping as well as physical set-up.

● Based in Birmingham with regular evening and weekend availability.

● Health and safety or facilities experience, and a full driving licence (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.

About The Pinnacle Centre

The Pinnacle Centre is a third space in Birmingham helping young adults grow holistically. We work across three domains: personal development, sports and wellbeing, and community and belonging.

Vision 2030 is where that work is heading. We're building a multi-purpose centre in Birmingham — sports facilities, co-working space, an auditorium and a café — designed as a home for young adults to train, work, learn and gather.

Role Summary

You own how people are looked after, how they are welcomed and the small details that decide whether an evening feels generous or thrown together.

Key tasks

1.  Catering & refreshments

○ Plan and order catering appropriate to each event, audience and budget.

○ Manage dietary, allergen and halal requirements properly and without fuss.

○ Manage setup, service and clear-down of food and drink.

2.  Welcome & front of house

○ Design and run the welcome experience: registration, signage and greeting.

○ Brief front-of-house volunteers on tone and expectations.

○ Look after speakers, sponsors and guests of honour.

3.  Suppliers & cost

○ Source and negotiate with caterers and hospitality suppliers.

○ Track hospitality spend against budget and cost per head.

○ Build relationships with reliable local suppliers.

4.  Standards

○ Ensure food hygiene and safety requirements are met.

○ Maintain a consistent standard so guests know what to expect from us.

○ Gather feedback on hospitality specifically, and act on it.

What we're looking for

● Hospitality, catering or front-of-house experience.

● Naturally hospitable — you notice when someone has been left waiting.

● Budget-conscious without being cheap.

● Based in Birmingham with regular evening and weekend availability.

● Food hygiene certificate (desirable).

What we have to offer

● Real ownership of a function, not a task list — you will shape how it works, not just execute someone else's plan.

● A seat in a team building towards a 2030 horizon, with a clear line of sight to the leadership team.

● Access to our network of founders, professionals, entrepreneurs and investors through Pinnacle's events programme.

● Training, mentoring and the opportunity to build and lead a team of your own as the organisation grows.

● The reward of building something in your city that will outlast all of us.

Please note: this is currently a volunteer position. Reasonable expenses for travel, equipment and refreshments are reimbursed in line with our Expenses Policy. As Pinnacle grows and funding allows, we expect several senior roles to move to paid positions, and volunteers already in post will be considered first.