492 Service management volunteer roles

Recruitment Manager – Volunteer Role

About Make A Smile

Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers ensure the charity runs smoothly across the UK, helping us “bring smiles to the faces of so many children.”

About The Role

The Recruitment Manager leads and oversees volunteer recruitment across all Make A Smile chapters. You will support Chapter Recruitment Officers, run central recruitment activities, and ensure volunteers can progress smoothly from first hearing about the charity to becoming fully qualified and ready to attend events.

Key Responsibilities

You will play a strategic and hands‑on role in growing the charity’s volunteer base. Responsibilities include:

● Overseeing the full volunteer journey - from first contact to becoming “Qualified” and event‑ready.

● Providing guidance, training, and ongoing support to Chapter Recruitment Officers.

● Ensuring Recruitment Officers run effective Introduction Training sessions, recruitment fairs, and outreach activities.

● Identifying barriers that prevent volunteers from getting involved and working to reduce them.

● Ensuring each chapter completes its Widening Access plan and implements inclusive recruitment practices.

● Working closely with the Safeguarding Officer to support DBS checks and ensure Recruitment Officers can run DBS clinics correctly.

● Maintaining and improving the Introduction Training slides and ensuring content remains high‑quality and up to date.

● Running a monthly online central Introduction Training session and advertising it across chapters and social media.

● Proactively seeking new recruitment opportunities, including volunteering platforms, fairs, and partnerships.

● Supporting and overseeing the Widening Participation (WP) Officer, who recruits 16–18‑year‑old volunteers.

● Collaborating with the PR Officer and Conference Officer to raise awareness and attend recruitment events.

● Reporting recruitment challenges, barriers, and chapter needs at monthly Charity Leadership Meetings.

Skills and Qualities We’re Looking For

This role suits someone energetic, organised, and passionate about helping people get involved. You’ll thrive if you bring:

● Strong communication and people‑engagement skills.

● Confidence in motivating and supporting volunteers.

● A proactive, solution‑focused mindset.

● Creativity in finding new recruitment opportunities.

● The ability to manage multiple chapters and keep track of progress.

● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Act in the best interests of Make a Smile… Enjoy it!”).

Experience in recruitment is helpful but not essential - enthusiasm and commitment matter most.

Time Commitment

Recruitment Managers are expected to contribute around 4 hours per week, including supporting chapters, running central training, and attending monthly Charity Leadership Meetings.

Training and Support

You will receive:

● Full Trustee Training (online).

● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).

● Guidance from the Chair, Safeguarding Officer, and fellow Trustees.

● Access to recruitment guides, training materials, and templates.

● Opportunities for personal development through CPD and charity‑funded training.

What You’ll Gain

● Experience leading recruitment across a national charity.

● Skills in volunteer engagement, training delivery, and inclusive recruitment.

● Leadership experience supporting multiple chapter teams.

● The chance to shape the volunteer experience and strengthen the charity’s impact.

● The joy of helping new volunteers join a community that brings magic to children.

Safeguarding and Eligibility

Recruitment Managers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.

How to Apply

To express your interest, please send a CV along with a short message outlining your experience, interest in recruitment, and why you’d like to support Make A Smile.

We welcome applicants from all backgrounds who share our passion for helping children smile.

Help us improve the quality of the information that supports young people, businesses and our wider community.

Position title: CRM & Data Support Volunteer
Reporting to: Quality Assurance & Impact Lead
Status: Voluntary and unpaid
Suggested commitment: Three days per week for approximately three months
Location: Tooting Works, London, with one agreed volunteering day from home

Expenses: Reasonable agreed out of pocket expenses reimbursed in line with the organisation's volunteer expenses arrangements

About Us:

Business Launchpad supports young adult aged 18 to 30 from low-income backgrounds across London to pursue enterprising careers and achieve financial progress. We provide tailored enterprise programmes, one-to-one coaching and practical employability experiences designed to develop business and life skills.

Tooting Works is Business Launchpad's social enterprise and provides affordable offices, co-working spaces and supporting infrastructure for businesses and entrepreneurs. Profits generated through Tooting Works are reinvested into Business Launchpad's charitable activities.

Job Summary:

The CRM and Data Support Volunteer will provide practical, supervised support with agreed data entry, cleansing, checking and record management activities. The volunteer will help us reduce identified backlogs, improve the reliability of organisational information and prepare agreed datasets for reporting or migration.

This is a time limited volunteering opportunity suited to someone who wants to develop practical experience of Salesforce, data quality and information management within a charity and social enterprise environment.

The Quality Assurance and Impact Lead will set priorities, provide instructions, review progress and approve any activity involving record merging, anonymisation, retention or deletion. Department Leads and designated data owners remain responsible for the accuracy and maintenance of information generated within their areas.

What you will support us with

CRM data cleansing and maintenance

·  Review Salesforce records against agreed data quality standards and instructions.

·  Correct incomplete, inconsistent or inaccurate records where the source information is clear and the correction has been authorised.

·  Support agreed data entry and keep an accurate record of significant changes completed.

·  Flag records that require investigation, judgement or a management decision.

Duplicate record review

·  Review potential duplicate accounts and contacts using agreed criteria.

·  Help prepare records for controlled consolidation and support approved merges under supervision.

·  Escalate unclear or complex duplicate cases before any change is made.

·  Support the review of an initial backlog of more than 3,000 potential duplicate records.

Alumni data cleansing and migration

·  Help cleanse, standardise and prepare historic alumni information for migration into Salesforce.

·  Check records for completeness, consistency and appropriate formatting.

·  Support the consolidation of alumni datasets to create a reliable baseline for future outcomes reporting.

·  Support work on an initial dataset of approximately 380 alumni records.

Data retention, anonymisation and deletion support

·  Support agreed retention, anonymisation or deletion activity only when directly instructed and supervised.

·  Maintain a clear audit trail and pause immediately if any instruction or record is unclear.

·  Follow confidentiality, data protection and information governance requirements at all times.

·  Do not independently decide whether information should be retained, anonymised or deleted. The initial review may include more than 1,500 records.

Tooting Works data preparation

·  Help prepare, clean and standardise agreed Tooting Works information before migration into approved systems.

·  Assist with reviewing information held across existing databases and with digitising appropriate tenancy or operational records where agreed.

·  Identify missing, duplicated or inconsistent information and refer queries to the relevant data owner.

·  Support scoping across approximately nine existing databases or data sources, subject to the agreed technical plan.

Salesforce reports, dashboards and KPI support

·  Help check agreed Salesforce reports against documented reporting requirements.

·  Review report filters, fields and dashboard dependencies, and refer technical issues to the appropriate lead or specialist.

·  Assist with routine dashboard refreshes, data collation and preparation of management information.

·  Support outstanding KPI data entry, initially covering around 30 reports and 15 KPI records across six months.

Help Shape the Future of Children’s Healthcare in Sussex. Join the Board of Trustees at Rockinghorse Children’s Charity.

As a Trustee, you'll work alongside fellow Board members and our Executive Team to:

• Help shape the charity's long-term strategy and future direction.
• Ensure Rockinghorse is well governed, financially sustainable and delivering the greatest possible impact.
• Support and challenge the Executive Team as we deliver our ambitious plans.
• Champion the charity and help build relationships that strengthen our work across Sussex.

This is an opportunity to contribute to decisions that will help thousands of children and families every year.

We're particularly interested in hearing from people with experience in:

• Finance
• Healthcare or allied professions
• Charity governance
• Fundraising
• Business leadership
• Marketing and communications
• Research, data or evaluation
• IT
• Digital
• Business development

We're particularly keen to hear from people with lived experience of children's healthcare and from people whose backgrounds and experiences are currently underrepresented on charity boards.

About Rockinghorse

Rockinghorse was set up in 1967 by Dr Trevor Mann as an appeal to provide the first neonatal incubator outside London.

The appeal not only marked the beginning of our charity, but also the very early days of what later became the Trevor Mann Baby Unit. Dr Mann was intrinsic to paediatric care in Sussex as we know it today.

Roll forward to today, and we are proud to be the official fundraising arm of the Royal Alexandra Children’s Hospital in Brighton along with the Trevor Mann Baby Unit.

We also support many other NHS hospital settings throughout Sussex, including Bluefin Ward at Worthing, Chalkhill and the Special Care Baby Unit at Haywards Heath, and Howard Ward at St Richard’s in Chichester.

Working in partnership with these services, we fund projects which focus on improving children’s physical and emotional well-being, while providing additional support services for parents and carers.

The projects we support fall into six key categories: toys, equipment, spaces, research, activities, and people.

Our Vision

Rockinghorse’s vision is a world where children are healthy and happy.  

Our Mission

We fund and deliver transformative projects and services that enhance the care and support given by our incredible colleagues in the NHS.

We invest in state-of-the-art treatments, life-saving equipment, critical mental health support, additional people, ground-breaking research, and inspiring spaces that go above and beyond for children.

We work in partnership with the UHSussex NHS Trust and other charities to ensure every young patient and their family receive the best possible care when they are unwell.

Our Values

We strive to always operate in line with the following guiding values.

We care

We care about children, young people, their families, and all those that look after for them. We always act with kindness and compassion. We care about the NHS and all those who work there. We care about the world and want to make it a better place.

We’re passionate

We are passionate about making life better for children, young people, and their families. If there’s something we can do to make life better for patients and their families, we’ll go above and beyond to do it. We are passionate about our community and all those in it.

We’re honest

We are open and honest about our work, what we fund and how we raise funds. We work hard to ensure money goes to projects that genuinely make a difference. We involve our supporters in our projects and share our learning and experience wherever possible.

We’re supportive

We help wherever and however we can. We support children and their families; we support Health Care Professionals (HCP) and paediatric

services, and we support each other as team members. We work with and support other charities and organisations who are doing great things for children in Sussex.

We’re collaborative

We prioritise working with people and organisations wherever possible. We work with experts and others for the best possible outcome for sick

children and their families. We love a partnership that prioritises impact and avoids duplication.

How to apply

If you’d like to help shape the future of children’s healthcare across Sussex, we’d love to hear from you. Please email a covering letter outlining your skills and experience in relation to the Trustee Job Description to Dr Oli Rahman, our Chair of Trustees, by 30 September 2026.

Interviews will be held in person in Brighton in October (dates/times flexible to shortlisted candidates).
If you have any questions about the role, process or the charity please email our CEO, Donna Holland.

For email addresses and further information, please refer to the attached Application Pack.

***Please note that this is an opportunity based in Nottingham in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***

PLEASE NOTE THIS IS NOT A PLACEMENT OPPORTUNITY AND IS NOT OPEN TO STUDENT VOLUNTEERS

What is the purpose of this role?

The Sybil Levin Day Service is a specialist SPECAL-Led day service supporting people with dementia and their carers using the SPECAL method.

What activities might you be involved in?

• Assisting centre attendees to engage in activities.
• Serving meals and drinks.
• Helping to set up and clear away activities.
• Engaging in conversation with centre attendees.
• Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct

What are we looking for?

• People with a genuine interest in the wellbeing of people with dementia.
• A friendly, sensitive and kind approach.
• Being comfortable in small groups or on a one to one basis.
• People with a commitment to using the SPECAL method at all times whilst at the centre.

When would you be needed to volunteer?

The centre is open from Monday to Friday and would like volunteers to commit to a morning or afternoon at least once a week as a minimum.

What training will you be given?

You will be given all the training you need to enable you to carry out your role.  This will include a thorough Charity induction and a departmental induction to provide further information about the role.  You will also be given access to our online training library to complete the training modules that are mandatory for your role.

You will receive SPECAL training prior to commencing your role.

What can you gain from this opportunity?

• The chance to make a difference to the lives of people with dementia.
• Ongoing support, ensuring your volunteering experience is a fulfilling and positive one.
• A comprehensive training programme.
• The opportunity to learn new skills.
• Experience to add to your CV.
• The opportunity to meet new people and make new friends.
• Reimbursement of out of pocket expenses as defined in the Age UK Notts Volunteer Handbook

***Please note that we don’t offer sponsorship or accept overseas applicants***

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a Group Coordinator, you’ll take the lead in making sure your local group reaches out to people affected by MS.

The role is varied, and will enable you to further develop your leadership, management, communication, organisation and motivation skills.

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Volunteer for an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Position: Bounce Back for Kids (BB4K) Volunteer – English and Polish Translator

Hours: Flexible, weekdays

Location: Reading and/or Oxford offices, with some remote activities available

Volunteer role: Unpaid

About the role:

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. We are looking for a volunteer with fluent English and Polish language skills to support our children and families through written and verbal translation.

If you would like to use your language skills to make a positive difference to children and families, we’d love to hear from you.

Please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.

We welcome volunteers from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

For an informal discussion about the volunteer role please visit our website where you will find contact details for contact Luke Pepperell, BB4K Manager.

For more information about our BB4K service please visit our website.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS) Check at Enhanced Barred Child level.

All opportunities with PACT are based in the UK.

Volunteer Partnerships & Growth Manager (Remote) 

 Organisation: Influential Stars 

 Location: Remote (UK based). London or Herts preferred 

Commitment: Between 10-15 hours per week ideally but can be discussed

Contract Type: Volunteer 

About Us 

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences. 

Our Story 

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way. Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK. 

 The Role 

 We are seeking a proactive, confident and relationship-driven Volunteer Partnerships & Growth Manager to identify, approach and onboard potential affiliate partners, collaborators, businesses, agents, talent managers and professional networks that can help expand the reach of Influential Stars. 

 This is a telephone-led outreach and appointment-setting role, supported by email and online communication. You will make initial contact, explain how organisations can get involved, establish whether there is genuine interest and arrange introductory appointments with the appropriate Influential Stars team member. This is a relationship-led role rather than hard selling.

 Key Responsibilities 

 ⭑ Research and identify suitable affiliate partners, businesses, collaborators, agents, talent managers and professional networks ⭑ Make introductory outbound calls to potential partners ⭑ Explain the Influential Stars opportunity clearly and confidently ⭑ Establish interest and whether the opportunity is a suitable fit ⭑ Arrange qualified introductory appointments with the appropriate Influential Stars team member ⭑ Support onboarding of new collaborators and affiliates ⭑ Build and maintain positive relationships with partners and introducers ⭑ Encourage ongoing engagement and participation ⭑ Maintain regular communication to nurture long term partnerships ⭑ Coordinate with internal team members to ensure smooth onboarding ⭑ Provide clear information about roles, expectations, and opportunities ⭑ Maintain accurate records of outreach and partnerships using our CRM management system ⭑ Follow approved contact, data-protection and direct-marketing procedures ⭑ Represent the organisation professionally in all communications 

 Skills and Experience Required Essential: 

 ⭑ Experience in outreach, partnerships, business development, or relationship building ⭑ Excellent customer service skills ⭑ Outstanding written and verbal communication skills ⭑ Confidence making outbound calls, speaking with new contacts and building rapport quickly ⭑ Strong networking ability and proactive approach ⭑ Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel) ⭑ Experience using a CRM or similar database system ⭑ Highly organised with strong attention to detail ⭑ Ability to work independently and manage multiple contacts ⭑ Professional, reliable, and personable manner Desirable: ⭑ Familiarity with HubSpot CRM (preferred but not essential as training will be provided) ⭑ Experience in affiliate programmes, partnerships, or community building ⭑ Experience in outbound calling, lead qualification or appointment-setting ⭑ Experience working remotely within a team ⭑ Interest in charitable or social impact work ⭑ 

Based in London or Hertfordshire for occasional in person meetings.

Working Arrangement 

 ⭑ Fully remote position ⭑ Between 10 - 15 hours per week volunteering can be arranged flexibly around your existing commitments ⭑ No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible ⭑ Occasional (optional) in person team meetings 

 Why Volunteer With Us 

 ⭑ Play a key role in expanding a platform designed to create meaningful impact ⭑ Help build networks that support fundraising for UK causes ⭑ Gain valuable experience in partnerships, outreach, and growth strategy ⭑ Join a mission driven organisation at an exciting stage of development ⭑ Flexible volunteering that can fit around other commitments ⭑ Opportunity to build a wide professional network across multiple sectors 

Microbiology Society is looking to find three new voluntary members of its Audit, Risk and Evaluation Committee to take up their roles on 1 January 2027.

Please see the Terms of Reference for the Committee below. The Terms of Reference also includes some information about what is involved in the committee as an external member.

Find out more about the exciting work that the Microbiology Society does by looking at our website.

To make an application, please email the following to Jo Manning

• Your CV (no more than three sides)
• A supporting statement (no more than two sides) that answers the following questions:
  - Why do you want to be an external member of the Audit Risk and Evaluation Committee for the Microbiology Society?
  - How do your skills and expertise could you bring to the role?

The deadline is 27 September 2026.

Please do let us know if you have any questions about the role by emailing Joanne Manning, Chief Operations Officer.

Could you help shape the future of Katherine Low Settlement?

We're looking for a new Treasurer Trustee to join our Board.

This is a fantastic opportunity for someone with financial experience to use their skills to support one of Battersea's longest-established charities.

About Katherine Low Settlement

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation. We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people every year.

About the Role

KLS is looking for a Treasurer Trustee to bring financial insight, sound judgement and strategic challenge to our Board. This is a rewarding opportunity to help a community-focused charity stay financially strong, well governed and able to make a lasting difference for people in Battersea and Wandsworth.

What You’ll Do

• Guide Board-level understanding of KLS’s finances, risks and long-term sustainability.

• Chair the Finance Committee and help turn financial information into clear, confident decisions.

• Provide Board level scrutiny of budgets, management accounts, reserves, cash flow, controls and annual accounts, including reviewing income and expenditure, monitoring restricted and unrestricted funds, and supporting year-end reporting.

• Provide constructive challenge on funding, strategy, financial planning and major commitments, including grant budgets, funder reporting, reserves planning and financial sustainability.

• Champion transparent, ethical financial stewardship that supports safe, effective services.

• Contribute to wider discussions on strategy, governance, safeguarding and organisational sustainability, in a more general trustee capacity.

Who We’re Looking For

• Financial confidence, curiosity and clarity, with the ability to read the numbers and ask thoughtful questions.

• Ability to help others engage with finance in a practical, accessible way.

• Experience in finance, accountancy, audit, risk, grant management, charity finance, trusteeship or the voluntary and community sector.

• Understanding of charity finance, including monitoring restricted funds, reviewing management accounts, supporting reserves policy, preparing for audit or independent examination, and helping trustees understand financial risks.

• A professional accountancy qualification is welcome but not essential if you have broader financial leadership or governance experience. 

• Previous trustee experience is desirable but not essential.

Equality, Diversity and Accessibility

We welcome applications from people from all backgrounds, especially those with lived experience, community connections or insight into the communities KLS serves. We are committed to an accessible recruitment process and will make reasonable adjustments where needed.

Appointment Requirements

Appointment is subject to eligibility to act as a charity trustee and, where applicable, as a company director, a satisfactory DBS check and any relevant identity verification requirements.

How to Apply

If you are interested in using your financial skills to support local impact, we would love to hear from you. Please send a CV and short supporting statement outlining your interest in KLS, your relevant financial or governance experience, and what you would bring to the Board to Sarah Gibb, KLS CEO.

Closing date: Wednesday 30th September 2026

Who are we: 
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you. 

About the role: 
 
We are looking for people to help lead some our teams across the organisation. We are volunteer led and manage 65+ volunteers across the country, most of them remoately. There are 10 different teams ranging from creative to business development. We are looking for up to 10 people to help with the coordination of feedback, delegation of tasks and assisting with running monthly meetings. We have a very diverse team of volunteers from all different culture, religons and disabilities. 

Our values: 

We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you! 

What are we looking for? 

We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.

Skillset; 

• Communication skills  

• Coordination skills

• Delegration 

• Knowledge or previous experience of working with disabilities. 

• Knowledge of inclusive design and work practices or open to learning.

• Organised  

• Adaptable  

• Willing to learn and develop  

• Thrill of building an online community. 

• Have a basic DBS check

• Positive attitude towards disability or illness 

Benefits of joining Buttons & Bubbles C.I.C:  

• Gaining valuable experience. 

• Improving your confidence 

• Allows you to explore potentially different areas of interest. 

Benefits of volunteering with us:  

• Making a difference to the community 

• Makes a positive impact on people 

• Develop your current skill set and gain new skills. 

• Displays your level of commitment to future employers. 

• Displays your ability to balance and schedule your time effectively when seeking future 

• Employment opportunities

ARE YOU?

• passionate about supporting young people?
• able to engage well with young people and their carers?
• resourceful, creative and solution focussed?
• organised and able to carry out basic administration tasks?
• able to spare 10-15 hours a week? Times can be flexible to suit the service and the right person, however early evening availability (3-6) to accommodate visits to young people would be needed.
• a driver with business insurance.

YOU WILL...

• make a positive impact in a young person’s life
• support other volunteers in their role
• contirubute to the development and growth of an essential service for young people
• experience role satisfaction and reward.

ASIST WILL... 

• provide full training, support and supervision
• cover travel and other agreed expenses
• provide additional training if appropriate and the chance to learn and develop valuable skills, knowledge and experience
• offer career progression if suitable opportunities arise.

Swansea Carers Centre are seeking an experienced and inspirational Chair to lead our Board of Trustees and help shape the next phase of our development.

About Swansea Carers Centre

Swansea Carers Centre is a vibrant, welcoming Tier 2 charity supporting unpaid carers across the City & County of Swansea. Every year, over 1,800 carers access our services, and more than 10,500 carers have registered with us since our founding. We provide welfare benefits advice, counselling, respite opportunities, dementia support, young adult carer projects, volunteer‑led initiatives, training, social groups and more. The services are all designed to ensure carers feel valued, connected and empowered. We also look to identify hidden carers and make certain that people looking after others can find the support they need.

An unpaid carer is anyone who provides support to a family member, friend or neighbour due to a variety of reasons which could include illness, disability, mental health needs, addiction, or age‑related frailty. Many people do not recognise themselves as carers yet they take on vital responsibilities that can have a profound impact on their wellbeing, finances and daily life. Our vision is a society where carers are recognised, respected and supported as equal partners in care. Our mission is to make a positive difference to carers’ lives by working in partnership with carers, statutory bodies and voluntary organisations.

The Role

The Chair will lead a committed Board of Trustees, ensuring Swansea Carers Centre is well-governed, financially sustainable and forward‑looking.

You will work closely with our CEO and Senior Management Team to embed strong governance practices, support strategic decision‑making, and champion a culture of empowerment across the organisation. This is a pivotal leadership role at a time when carers’ needs are growing, and the charity is strengthening its strategic direction.

We are particularly seeking a Chair who can:

• Embed modern, effective governance approaches
• Support the Board to focus on strategic leadership rather than operational detail
• Empower staff and volunteers to deliver high‑quality, carer‑led services
• Build strong partnerships with local authorities, health bodies, funders and community organisations
• Represent Swansea Carers Centre with confidence and credibility

Monthly Board meetings are held in person in Swansea, and we welcome applications from candidates based elsewhere who are willing to travel to attend.

Key Responsibilities

• Lead the Board to ensure balanced, inclusive and focused discussion
• Promote high standards of governance and regulatory compliance
• Provide strategic leadership and support effective decision‑making
• Build a strong, supportive working relationship with the CEO
• Ensure trustees receive timely, relevant information
• Champion carers’ interests and represent the charity externally
• Support succession planning and Board development
• Attend approximately 12 Board meetings per year, plus occasional sub‑committees and events

Term: Three years, renewable

Who We’re Looking For

Essential Experience

• Experience chairing Boards, committees or senior governance meetings
• Strong understanding of charity governance and trusteeship
• Proven leadership and excellent communication skills
• Strategic thinker with sound judgement
• Ability to build consensus and foster positive relationships
• Commitment to improving the lives of unpaid carers
• Financial awareness and comfort with digital tools
• Integrity, emotional intelligence and a collaborative approach

Desirable

• Previous experience as a Chair or Vice Chair
• Experience in voluntary, community, health or social care sectors
• Knowledge of charity finance, fundraising or organisational development
• Experience working with diverse communities

Why Join Us?

This is an opportunity to make a meaningful, lasting impact on the lives of carers across Swansea. You’ll be joining a passionate team, a committed Board, and an organisation with a clear mission, strong values and a desire to evolve its governance and strategic leadership.

If you want to help shape a charity that empowers carers, strengthens communities and delivers high‑quality support, we would love to hear from you.

Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.

As a local group Finance Volunteer, you’ll make sure your group gets the most for their money. In this role you’ll be able to develop your financial and communication skills whilst working closely with other members of the group Coordinating Team.

Most importantly, you’ll be part of a team that provides vital support and services to people within your local MS community.

We would love for you to join our Information & Advice Service as a Community Outreach Volunteer.

This is a rewarding opportunity to meet new people, support your local community, and help individuals access the information and services they need. As part of our friendly team, you will attend local groups and community activities, offering information, guidance, and signposting to relevant services, support organisations, and community groups.

You may also help people complete a range of forms, including Attendance Allowance applications and other benefit-related paperwork, giving them the confidence and support they need to access available help.

In this role, you could be:

• Providing a warm, friendly, and welcoming experience for members of your local community.

• Signposting people to relevant local services, activities, and sources of support.

• Assisting individuals with completing forms, including Attendance Allowance and other benefit applications.

• Offering straightforward information and guidance where appropriate.

We're looking for people who enjoy working as part of a team, meeting new people, and making a positive difference in their community.

You'll be a good listener with strong communication skills, a caring and empathetic approach, and a willingness to help others. Basic IT skills and record-keeping experience are helpful, and experience using the internet and Microsoft 365 would be an advantage. Don't worry if you're still learning though, as training and support will be provided.

We reimburse all reasonable out-of-pocket expenses incurred while volunteering.

Getting started is easy. If you're aged 18 or over, simply click "Apply" and complete the application form. We'd love to hear from you and welcome you to our team.