Social impact manager volunteer roles

St John Ambulance Cymru is inviting applications from committed and values‑driven volunteers for the role of County Safeguarding Lead.

This is an important leadership position supporting the highest standards of safeguarding practice, culture and compliance across your county. You will play a key part in ensuring that children, young people and adults are safe, supported and empowered within St John Ambulance Cymru.

Working as part of the national safeguarding structure, you will collaborate closely with volunteers, unit teams and county leadership to promote a positive safeguarding culture, respond to concerns, and strengthen safeguarding understanding at every level of the organisation.

County Safeguarding Leads work closely with the National Safeguarding Team to ensure that safeguarding principles, policies and commitments are understood, embedded and upheld across all activities, in line with our Strategy 2025–30 “A Community of Lifesavers,” and its priorities of improving the experience of our people, enabling children and young people to thrive, and strengthening inclusion and wellbeing across Wales.

This role offers a unique opportunity to make a measurable impact on the safety, confidence and culture of St John people within your county — ensuring every volunteer can thrive in a safe, supportive environment.

Key Information

Role type: Volunteer
Term: Three‑year appointment (with potential for a second term; maximum six years)
Time commitment: Approximately 30 hours per month
Location: One of the seven counties across Wales Cardiff & The Vale, Dyfed, Gwent, Mid Glamorgan, North Wales, Powys, West Wales (some travel within the county required)
Reporting to: National Safeguarding Manager
Eligibility: Applicants must have completed, or be willing to complete, required safeguarding training

What you'll need to be successful

We want to hear from you if you have:

• A passion for safeguarding and protecting people from harm
• Strong interpersonal skills and the confidence to support, guide and influence others
• The ability to handle sensitive conversations with empathy and professionalism
• A commitment to maintaining confidentiality and high standards of record‑keeping
• Confidence in promoting positive safeguarding culture and challenging poor practice
• Digital literacy, including using Outlook, Teams and SharePoint
• A willingness to undertake required training and ongoing development
• Values aligned with Compassion, Quality, Inclusion and Integrity

Experience in safeguarding, teaching or training is desirable but not essential

St John Ambulance Cymru is inviting applications from committed and values‑driven volunteers for the role of County Safeguarding Lead.

This is an important leadership position supporting the highest standards of safeguarding practice, culture and compliance across your county. You will play a key part in ensuring that children, young people and adults are safe, supported and empowered within St John Ambulance Cymru.

Working as part of the national safeguarding structure, you will collaborate closely with volunteers, unit teams and county leadership to promote a positive safeguarding culture, respond to concerns, and strengthen safeguarding understanding at every level of the organisation.

County Safeguarding Leads work closely with the National Safeguarding Team to ensure that safeguarding principles, policies and commitments are understood, embedded and upheld across all activities, in line with our Strategy 2025–30 “A Community of Lifesavers,” and its priorities of improving the experience of our people, enabling children and young people to thrive, and strengthening inclusion and wellbeing across Wales.

This role offers a unique opportunity to make a measurable impact on the safety, confidence and culture of St John people within your county — ensuring every volunteer can thrive in a safe, supportive environment.

Key Information

Role type: Volunteer
Term: Three‑year appointment (with potential for a second term; maximum six years)
Time commitment: Approximately 30 hours per month
Location: One of the seven counties across Wales Cardiff & The Vale, Dyfed, Gwent, Mid Glamorgan, North Wales, Powys, West Wales (some travel within the county required)
Reporting to: National Safeguarding Manager
Eligibility: Applicants must have completed, or be willing to complete, required safeguarding training

What you'll need to be successful

We want to hear from you if you have:

• A passion for safeguarding and protecting people from harm
• Strong interpersonal skills and the confidence to support, guide and influence others
• The ability to handle sensitive conversations with empathy and professionalism
• A commitment to maintaining confidentiality and high standards of record‑keeping
• Confidence in promoting positive safeguarding culture and challenging poor practice
• Digital literacy, including using Outlook, Teams and SharePoint
• A willingness to undertake required training and ongoing development
• Values aligned with Compassion, Quality, Inclusion and Integrity

Experience in safeguarding, teaching or training is desirable but not essential

Volunteer Opportunity: Say Aphasia Bromsgrove Support Group!

Help us make a difference in Bromsgrove for people living with aphasia.

Say Aphasia is launching a brand new support group in Bromsgrove and we are looking for enthusiastic, compassionate volunteers to help run it.

About the Group

Aphasia is a communication disability, usually caused by a stroke or brain injury, that affects a person's ability to speak, read, write, and understand language.

The Say Aphasia Bromsgrove Group provides a safe, welcoming, and relaxed environment where people with aphasia can meet others, practise their communication skills, rebuild confidence, and reduce the isolation that can often accompany aphasia. It is a vital lifeline for our members.

Group Details

• Location: Bromsgrove, Worcs, B61 0EP (Exact venue details available upon application)
• Time: 9:30 am - 11:30 am
• When: The 1st and 3rd Friday of the month
• Starting Date: Friday, 16th January 2026

What We Need from You

We are seeking reliable and friendly individuals who are:

• Excellent Listeners: Patient, supportive, and keen to facilitate communication with individuals who have aphasia.
• Sociable and Enthusiastic: Ready to engage with group members and help foster a positive atmosphere.
• Committed: Able to commit to attending the group sessions regularly (1st and 3rd Friday mornings).
• No prior experience with aphasia is necessary—full training and ongoing support will be provided by Say Aphasia

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

Production plays a critical role in our Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP). As Head of Department, you will lead the creation of high-quality media assets that document the learner journey, showcase professional growth, and provide the visual and auditory evidence required to bridge employment gaps for career changers and newcomers to the UK. This is a unique opportunity to deliver tangible community impact by ensuring our participants have the professional media presence needed to tackle discrimination in the job market.

Head of Department (Production)

The Opportunity

This position offers a significant career step-up, providing experience in managing end-to-end media operations—spanning pre-production planning to post-production delivery—within a social justice framework. In this Head of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring our storytelling is technically seamless and emotionally resonant.

Role Purpose

The Head of Department (Production) sits between Directors and Managers, turning high-level media objectives (such as podcasts, documentaries, or training videos) into clear, deliverable department plans. You own the direction, technical structure, and delivery control of the Production department to ensure pace, reliability, and high-quality output.

Key Responsibilities

• Strategic Planning: Turning Director objectives into practical production schedules, covering both pre-production (storyboarding, scripting, logistics) and post-production (editing, sound design, colour grading).

• Manager Leadership: Coaching Production Managers to run projects effectively, ensuring all media assets are tracked and visible in MeisterTask.

• Assurance & Rework Control: Reducing technical rework by improving initial brief clarity and ensuring time is built into plans for iterative reviews.

• Director Reporting: Providing weekly reports on production milestones, WIP, and technical risks, offering clear recommendations for strategic choices.

• Culture & Standards: Ensuring the department aligns with Quilombo UK’s communication standards and maintains a professional environment for all contributors.

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, HR, PR, and Graphic Design teams for up to 10 hours per month for professional or departmental support.

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Financial Incentives: Profit Sharing & Commission

• Project Commission: To recognise the transition toward paid work, a commission structure is in place for any paid work carried out.

• Head of Department Share: The HoD receives a 15% share of the commission for work carried out. This percentage is shared between all individuals at the HoD level working on a specific task.

• Business Development Bonus: If work is brought in by the HoD (rather than a Quilombo UK director), the HoD will receive an additional 10% commission on top of their standard share.

• Payment Terms: Commission is paid upon project completion and after payment is received from the client.

Requirements

• Proven experience in media production management (Pre and Post Production).

• A portfolio of video, audio, or multimedia projects / CV.

• Familiarity with production software (such as Adobe Premiere Pro, After Effects, Audition, or DaVinci Resolve).

• Flexibility and openness to work on a variety of tasks across different media formats.

• Focused, organised, and able to prioritise and execute production workflows independently.

• To show professionalism at all levels and in all environments.

• Strong team player with a focus on collaborative storytelling.

• A keen eye for technical detail and aesthetic consistency.

• Excellent communication skills.

• Degree in Media Production, Film, or a related field is a plus.

• This is a 100% remote-only position.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

Selection Process

• Informal interview.

• Requirement of two professional references.

St John Ambulance Cymru is inviting applications from committed and values‑driven volunteers for the role of County Safeguarding Lead.

This is an important leadership position supporting the highest standards of safeguarding practice, culture and compliance across your county. You will play a key part in ensuring that children, young people and adults are safe, supported and empowered within St John Ambulance Cymru.

Working as part of the national safeguarding structure, you will collaborate closely with volunteers, unit teams and county leadership to promote a positive safeguarding culture, respond to concerns, and strengthen safeguarding understanding at every level of the organisation.

County Safeguarding Leads work closely with the National Safeguarding Team to ensure that safeguarding principles, policies and commitments are understood, embedded and upheld across all activities, in line with our Strategy 2025–30 “A Community of Lifesavers,” and its priorities of improving the experience of our people, enabling children and young people to thrive, and strengthening inclusion and wellbeing across Wales.

This role offers a unique opportunity to make a measurable impact on the safety, confidence and culture of St John people within your county — ensuring every volunteer can thrive in a safe, supportive environment.

Key Information

Role type: Volunteer
Term: Three‑year appointment (with potential for a second term; maximum six years)
Time commitment: Approximately 30 hours per month
Location: One of the seven counties across Wales Cardiff & The Vale, Dyfed, Gwent, Mid Glamorgan, North Wales, Powys, West Wales (some travel within the county required)
Reporting to: National Safeguarding Manager
Eligibility: Applicants must have completed, or be willing to complete, required safeguarding training

What you'll need to be successful

We want to hear from you if you have:

• A passion for safeguarding and protecting people from harm
• Strong interpersonal skills and the confidence to support, guide and influence others
• The ability to handle sensitive conversations with empathy and professionalism
• A commitment to maintaining confidentiality and high standards of record‑keeping
• Confidence in promoting positive safeguarding culture and challenging poor practice
• Digital literacy, including using Outlook, Teams and SharePoint
• A willingness to undertake required training and ongoing development
• Values aligned with Compassion, Quality, Inclusion and Integrity

Experience in safeguarding, teaching or training is desirable but not essential

St John Ambulance Cymru is inviting applications from committed and values‑driven volunteers for the role of County Safeguarding Lead.

This is an important leadership position supporting the highest standards of safeguarding practice, culture and compliance across your county. You will play a key part in ensuring that children, young people and adults are safe, supported and empowered within St John Ambulance Cymru.

Working as part of the national safeguarding structure, you will collaborate closely with volunteers, unit teams and county leadership to promote a positive safeguarding culture, respond to concerns, and strengthen safeguarding understanding at every level of the organisation.

County Safeguarding Leads work closely with the National Safeguarding Team to ensure that safeguarding principles, policies and commitments are understood, embedded and upheld across all activities, in line with our Strategy 2025–30 “A Community of Lifesavers,” and its priorities of improving the experience of our people, enabling children and young people to thrive, and strengthening inclusion and wellbeing across Wales.

This role offers a unique opportunity to make a measurable impact on the safety, confidence and culture of St John people within your county — ensuring every volunteer can thrive in a safe, supportive environment.

Key Information

Role type: Volunteer
Term: Three‑year appointment (with potential for a second term; maximum six years)
Time commitment: Approximately 30 hours per month
Location: One of the seven counties across Wales Cardiff & The Vale, Dyfed, Gwent, Mid Glamorgan, North Wales, Powys, West Wales (some travel within the county required)
Reporting to: National Safeguarding Manager
Eligibility: Applicants must have completed, or be willing to complete, required safeguarding training

What you'll need to be successful

We want to hear from you if you have:

• A passion for safeguarding and protecting people from harm
• Strong interpersonal skills and the confidence to support, guide and influence others
• The ability to handle sensitive conversations with empathy and professionalism
• A commitment to maintaining confidentiality and high standards of record‑keeping
• Confidence in promoting positive safeguarding culture and challenging poor practice
• Digital literacy, including using Outlook, Teams and SharePoint
• A willingness to undertake required training and ongoing development
• Values aligned with Compassion, Quality, Inclusion and Integrity

Experience in safeguarding, teaching or training is desirable but not essential

Job description:

Job Title: Learning & Development Specialist

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Specialist, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

St John Ambulance Cymru is inviting applications from committed and values‑driven volunteers for the role of County Safeguarding Lead.

This is an important leadership position supporting the highest standards of safeguarding practice, culture and compliance across your county. You will play a key part in ensuring that children, young people and adults are safe, supported and empowered within St John Ambulance Cymru.

Working as part of the national safeguarding structure, you will collaborate closely with volunteers, unit teams and county leadership to promote a positive safeguarding culture, respond to concerns, and strengthen safeguarding understanding at every level of the organisation.

County Safeguarding Leads work closely with the National Safeguarding Team to ensure that safeguarding principles, policies and commitments are understood, embedded and upheld across all activities, in line with our Strategy 2025–30 “A Community of Lifesavers,” and its priorities of improving the experience of our people, enabling children and young people to thrive, and strengthening inclusion and wellbeing across Wales.

This role offers a unique opportunity to make a measurable impact on the safety, confidence and culture of St John people within your county — ensuring every volunteer can thrive in a safe, supportive environment.

Key Information

Role type: Volunteer
Term: Three‑year appointment (with potential for a second term; maximum six years)
Time commitment: Approximately 30 hours per month
Location: One of the seven counties across Wales Cardiff & The Vale, Dyfed, Gwent, Mid Glamorgan, North Wales, Powys, West Wales (some travel within the county required)
Reporting to: National Safeguarding Manager
Eligibility: Applicants must have completed, or be willing to complete, required safeguarding training

What you'll need to be successful

We want to hear from you if you have:

• A passion for safeguarding and protecting people from harm
• Strong interpersonal skills and the confidence to support, guide and influence others
• The ability to handle sensitive conversations with empathy and professionalism
• A commitment to maintaining confidentiality and high standards of record‑keeping
• Confidence in promoting positive safeguarding culture and challenging poor practice
• Digital literacy, including using Outlook, Teams and SharePoint
• A willingness to undertake required training and ongoing development
• Values aligned with Compassion, Quality, Inclusion and Integrity

Experience in safeguarding, teaching or training is desirable but not essential

Job description:

Job Title: Learning & Development Specialist

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Specialist, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that 
have been bereaved. 

THIS ROLE COULD BE FOR YOU IF:

- Would like to make a real difference in someone’s life

- Want to challenge loneliness and can commit to a weekly phone call

- Are a good listener

- Are empathetic, patient and of a caring nature

- Have good verbal and inter-personal communication skills

- Recognise the importance of confidentiality and can uphold this in practice

- Are committed to inclusion and treating people with dignity and respect

REQUIREMENTS OF A BEFRIENDER INCLUDE:

- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed

- Completing an online call log record promptly after each phone call

- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others

- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs

- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

BENEFITS OF THE ROLE MAY INCLUDE:

- Knowing you are making a difference to someone’s life

- Joining the Omega Team who are taking action against loneliness and isolation

- An opportunity to enhance your CV or learn new skills

- An opportunity to engage with your community

SUPPORT AND TRAINING PROVIDED:

- Omega Chatterbox induction program

- Safeguarding training

- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support

- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate

- Monthly Befriender group support meetings via the Zoom app

LOCATION OF THE ROLE:

- Home-based

WHEN ARE YOU NEEDED:

- Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

Background for Citizens Advice Salford’s Chair of Trustees:

Citizens Advice Salford is looking for a new chair for our board of trustees. The service is an independent charity, employing 35 people and benefiting from the support of about 70 highly trained volunteers. We are a full member of the National Association of Citizens Advice, our membership organisation, which supports our work.

Our chair plays a critical role in leading both the board and the organisation, as well as in representing the Salford service within the broader Citizens Advice movement. They will also provide strategic leadership and support the service’s chief executive.

The service provides advice to about 18,000 people each year, and is regulated by various bodies. Our offer is primarily through face to face contact, telephone advice, web access and we are looking at what new digital approaches such as AI can do for us.

We hold the specialist advice giving quality mark. Citizens Advice Salford has a strong reputation as a campaigner for change, for fighting against poverty, lobbying and campaigning on behalf of our clients, together with working across Greater Manchester with our colleague local citizens advice services.

Financially we have a range of contracts with public bodies such as the Council, together with a range of other grants and funding for specific projects.

The current chair is reaching the end of her six year term, but will still be a member of the board. It is a strong board consisting of ten people, with a diverse range of skills and experience.

If you would like to have a more general discussion about the role please feel free to contact the current Chair, or the Chief Officer. Contact details are available on our vacancy page via the apply button.

• What's in it for you?

• use your experience to make a positive impact for people in Salford by ensuring Citizens Advice Salford is sustainable and meeting the needs of the community
• meet people and build relationships with trustees, staff and other volunteers
• build on your governance, leadership and strategy knowledge and skills
• increase your employability
• be a part of infl uence and change work that looks to reduce poverty in Salford, and to make it and the country a better place for all.

How much time do you need to give?

Trustee boards usually meet in the evenings and you’ll likely need to give two or three hours, six times a year and you may need to attend other meetings if you’re involved in specifi c projects, or meet with volunteers and staff occasionally within Citizens Advice Salford. We can be fl exible about the time spent, so come and talk to us.

Valuing Inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from global majority communities.
If you are interested in becoming a chair of trustees and would like to discuss fl exibility around location, time, ‘what you will do’ and how we can support you please contact us.

Branch Trustee (MILTON KEYNES & NORTH BUCKS BRANCH)

Help Us Make a Real Difference for Animals in Milton Keynes

Do you care deeply about animal welfare and want to use your skills to create lasting change? Do you have corporate business experience that you’d like to use to give back to your community? At RSPCA Milton Keynes, every decision we make, every pound we raise, and every hour we give is about one thing: helping animals in need.

Overview of the Branch Trustee opportunity

We are looking for enthusiastic and passionate people who could devote the time to volunteer with us as one of our Trustees. As a Trustee of the Branch, you will have the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental in the running of the Branch and setting out both the short and long terms aims.

About the RSPCA

Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.

Through our numerous campaigns, we seek to raise standards of care, and awareness of issues, affecting animals today. We rely heavily on our volunteers who play a significant role in enabling us to carry out this important animal welfare work every day!

The RSPCA MILTON KEYNES & NORTH BUCKS Branch

We’re a small independent charity, run by passionate volunteers and supported by a dedicated team. Every year, we rescue, rehabilitate, and rehome animals who deserve a second chance. But we can only do this because of the funds we raise locally through our charity shops, fundraising events, grants, and public donations. We’re now at a pivotal moment, transitioning to Charitable Incorporated Organisation (CIO) status, and we need strong leadership and fresh ideas to secure our future. We have two retail outlets, a growing online presence, and funds ready to invest in sustainable revenue streams. What we need is your business expertise and drive to make it happen.

Primary responsibilities of the Branch Trustee

What we are looking for in a volunteer:

We are looking for people from all social and cultural backgrounds who can

• Make a real impact on animal lives: Every idea you bring helps us rescue, rehabilitate, and rehome more animals.
• Use your skills for good: Apply your business experience to strategy, fundraising, and growth that truly matters.
• Join a passionate team: Work alongside people who share your love for animals and commitment to making a difference.
• Feel proud and fulfilled: Experience the satisfaction of doing something good—every decision you help shape creates a positive change in our community and gives animals the second chance they deserve.

We’re asking for

• Up to 6 hours per week (flexible).
• Help us structure volunteering, drive fundraising, and develop revenue ideas.
• Bring your corporate experience, creativity, drive, and enthusiasm to a small team that’s ready to grow.

Alongside the relevant experience, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

What we can offer you as a volunteer Branch Trustee

• We will provide you with a comprehensive trustee training course which will provide you with everything you need to carry out the role.
• Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

Practical considerations

• Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.
• Trustees are elected for a 12-month term each year.
• Reasonable expenses will be reimbursed.
• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidance for individuals on who cannot be a trustee or senior manager of a charity.
• References will also be required.

How to find out more about being a Branch Trustee

For more information on becoming a Charity Trustee and to ensure it is the right decision for you, we recommend reading the Charity Commission's guidance on the role of the trustee and the RSPCA website about Branch Trustees.

We have an online session about Becoming a Branch Trustee, which should hopefully give you more of an idea of what the RSPCA Branch Trustee role will involve.

How to Apply:

If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you! Please visit our website to learn more about what we do.

Join us in making a real difference to the lives of animals in need.

Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.

Trustee Role

Carers Support is looking for new Trustees to join our Board. We are seeking people with previous board, committee or senior governance experience who want to use their skills to support unpaid carers and strengthen a respected local charity.

About Carers Support 

We are an independent charity supporting thousands of unpaid carers across Bristol and South Gloucestershire. We provide advice, information, emotional support, training, wellbeing services and young carers support. 

About the role 

As a Trustee, you will: 

• Help set the charity’s strategic direction 
• Ensure the organisation meets its legal duties 
• Monitor performance, risks and finances 
• Bring constructive challenge and independent judgement 
• Support a positive, inclusive and open board culture 
• Help ensure the voices and needs of carers guide our work 

You don’t need to be an expert in every topic. We welcome people who can read papers, ask thoughtful questions and contribute confidently as part of a team. 

What we’re looking for 

We are particularly interested in people with board or senior committee experience, and we welcome applicants from all backgrounds. 

We are looking for: 

• Strategic thinking and good judgement 
• Understanding of governance or senior decision-making 
• Confidence contributing to discussions 
• A commitment to improving the lives of unpaid carers 
• The time to prepare for and attend meetings 

Time commitment 

• 4 board meetings per year (2hours each) 
• Membership of at least one sub-committee (4 meetings per year) 
• Additional committee meetings, events or development sessions, as required 
• Most meetings take place early evening, online or in person. 

What you’ll gain 

• A rewarding role with real social impact 
• Opportunities to influence strategy and services 
• A full induction and support from experienced trustees 
• A friendly and engaged Board 

Guardian Light Foundation & Guardian Light Enterprises Ltd

Location: Remote / Online
Commitment: Approx. 20 hours per month
Role Type: Volunteer
Reports to: Founder / Safeguarding Lead

�� About Us

Guardian Light Foundation is a mission-driven organisation supporting children, teenagers, and single-parent families affected by homelessness, abuse, trauma, and financial hardship.

Our counselling services operate in three tiers:

Tier 1 – Guardian Light Foundation
Free emotional support for vulnerable individuals.

Tier 2 & Tier 3 – Guardian Light Enterprises Ltd
Low-cost and paid counselling services that help fund our charitable programmes and expand access to professional mental health support.

To maintain the highest ethical and professional standards, we are seeking a Volunteer Clinical Supervisor to support our counselling team.

�� Purpose of the Role

The Volunteer Clinical Supervisor will ensure that all counselling delivered through Guardian Light Foundation and Guardian Light Enterprises Ltd is:

• Ethical

• Safe

• Trauma-informed

• Professionally supported

• Aligned with recognised counselling standards (e.g. BACP / UKCP frameworks)

You will provide clinical supervision, safeguarding oversight, and professional guidance to our counsellors and trainee counsellors.

�� Key Responsibilities

Clinical Supervision

• Provide supervision for volunteer and trainee counsellors

• Facilitate monthly or bi-monthly group supervision sessions

• Offer guidance on complex or high-risk cases

• Support counsellors with professional development

Safeguarding Oversight

• Support decision-making where safeguarding concerns arise

• Ensure appropriate boundaries and ethical practice

• Assist with risk assessments where needed

Professional Standards

• Help maintain high clinical standards across services

• Ensure alignment with recognised ethical frameworks

• Provide guidance on confidentiality, consent, and record keeping

Support for Tier Structure

Provide supervision for counsellors working across:

Tier 1 – Charity Counselling

• Crisis support

• Emotional wellbeing support

• Early intervention

Tier 2 – Low-Cost Counselling

• Structured therapeutic support

Tier 3 – Professional Counselling

• Longer-term therapeutic work

Programme Development

• Advise on counselling frameworks and policies

• Support development of safe referral pathways

• Provide input on improving service delivery

��️ Safeguarding Requirements

Because this role involves oversight of services supporting vulnerable individuals:

• Enhanced DBS Check (Volunteer) required

• Must follow Guardian Light safeguarding policies

• Work closely with the Safeguarding Lead when concerns arise

DBS checks will be conducted via our trusted partner Serve (Rushden).

�� Skills & Experience Required

Essential

• Qualified Clinical Supervisor

• Accredited or registered with a recognised body such as:

  • BACP

  • UKCP

  • NCPS

  • BABCP (or equivalent)

• Experience supervising counsellors or trainee therapists

• Strong understanding of trauma, safeguarding, and ethical practice

• Ability to support practitioners working with complex cases

Desirable

• Experience working with:

  • Young people

  • Domestic abuse survivors

  • Trauma

  • Vulnerable families

• Experience supporting trainee counsellors

• Experience working within charities or social enterprises

�� Personal Qualities

We are looking for someone who is:

• Compassionate and emotionally intelligent

• Ethical and professional

• Passionate about protecting vulnerable people

• Supportive but able to challenge constructively

• Committed to social impact

⏰ Time Commitment

Approximate commitment:

20 hours per month

This may include:

• Group supervision sessions

• Case consultation

• Safeguarding guidance when required

Flexible scheduling.

�� What You’ll Gain

• The opportunity to shape a growing counselling service from the beginning

• Meaningful impact on vulnerable lives

• Recognition as a key professional advisor to the organisation

• Networking with therapists, legal professionals, and social care specialists

• Opportunity to join the Advisory Board or Board of Directors

• Professional contribution toward social change

�� Structure of Services

Guardian Light Foundation

• Tier 1: Free counselling for vulnerable individuals

Guardian Light Enterprises Ltd

• Tier 2: Affordable counselling

• Tier 3: Professional counselling services that help fund the charity

This structure allows us to sustain our mission while expanding access to mental health support.