Social work volunteer roles

About QuilomboUK QuilomboUK is an organisation that works for fairness and social justice. We believe in a "People First" way of working. Our goal is to make sure every person is heard and respected in the workplace. Join our remote team to help people find jobs and feel like they belong.

Role Overview As the Manager: Placements, you will lead the entire Placements Department. Your job is to make sure your team finds paid jobs for our participants at other companies. You will manage the Team Leaders and ensure the department hits its high performance targets. The ideal candidate has strong leadership skills and deep experience in the recruitment industry.

Key Responsibilities

• Department Leadership: Take full responsibility for the Placements Team and ensure all staff follow mandatory protocols.
   

• Strategy: Mana

• Performance Targets: Ensure the department reaches the 95% weekly completion target and follows the "ABC" method.
   

• External Relations: Build high-level partnerships with external companies to create more job opportunities for our participants.
   

• Commission Management: Oversee and approve the commission payments for each successful placement made by your team.

• Problem Solving: Identify gaps in the recruitment process and use AI or new strategies to fix them.
   

• Quality Control: Ensure every participant is correctly matched and that their First Day Training (FDT) is confirmed by the employer.
   

Key Skills & Qualifications

• Experience: 3+ years of experience in recruitment or placement services, with a history of managing teams.
   

• Education: A degree in Human Resources, Business, or a related field is preferred.
   

• Leadership: Strong ability to lead and motivate a large remote team.
   

• Communication: Excellent skills in professional UK English to influence senior stakeholders.
   

• Decision Making: Ability to make quick decisions to move candidates forward within 48 hours.
   

• Technology: Highly skilled in using MS Office and Applicant Tracking Systems (ATS).
   

The Professional Development Programme with Quilombo UK is a 16-week unpaid Professional Development Programme. It requires a commitment of at least 12 hours per week, typically across two 6-hour workdays (Monday to Friday).

QUILOMBO UK wants an inclusive workplace where everyone is treated fairly. We follow the Equality Act 2010 and do not tolerate discrimination of any kind.

Why Join QuilomboUK?

• Impact: Lead the team that directly helps people move into paid employment.
   

• Growth: Develop your senior leadership skills in a values-driven environment.
   

• Culture: Join a collaborative team where authenticity and courage are celebrated.
   

Flexibility: Work from home with autonomy to lead your department.

Summary

To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.

Detailed description

We are looking for Volunteer Administrators for the following locations:

Broadwater Family Centre, Stevenage

Windmill Family Centre, Hemel Hempstead

Sopwell Family Centre, St Albans

Westfield & Littlebury Family Centre, Watford

The BECC Family Centre, Borehamwood

Main responsibilities

·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.

·Answer telephone calls and take messages accurately.

·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.

·Input data into systems, ensuring accuracy and confidentiality.

·Help maintain an organised and tidy reception and office space.

·Support the preparation of publicity materials, newsletters, and information displays.

·Signpost visitors to the appropriate staff member for further support.

·Uphold safeguarding, confidentiality, and health & safety policies at all times.

Skills / Abilities / Experience / Qualities

·Friendly, welcoming, and professional manner.

·Good organisational and communication skills.

·Basic IT skills (Microsoft Office, email, internet)

·Reliable, punctual, and able to work as part of a team.

·Respectful of confidentiality and sensitive information.

·Understanding of diversity and inclusive practice.

·Previous office or reception experience is helpful but not essential.

Training / Support

·A full induction to the service and specific site will be provided.

·Requirement to undertake One YMCA online training courses

·To understand and implement One YMCA’s policies.

·Ongoing support and regular 1:1 meetings

·Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

·Undergo enhanced DBS check

·X2 References required

·Undertake additional training as and when required

·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

We're setting up a new telephone group which will offer blind and partially sighted people living with Glaucoma the opportunity to socialise with one another on a regular basis. We're looking for the right person to facilitate the group. Do you have personal or professional experience of Glaucoma? If you’re also a good listener, able to manage group conversations and make people feel comfortable in a social group environment, we’re keen to hear from you.

This is a telephone-based role that you can do from home. You will need access to a landline and/or mobile phone. We ask you to commit to 1-2 hours per week to facilitate one group session, which will take place at the same day and time each week.

You will be the link between the group participants and the RNIB Talk and Support team and will:

• Listen to the group conversation, ensure it flows and that all conversations are appropriate;
• Make appropriate contributions as and when required to stimulate conversation;
• Create a friendly and welcoming atmosphere thus encouraging all participants to feel comfortable taking part;
• Report any Safeguarding concerns or data breaches to the Talk & Support staff team.

How often will I be needed?

• 2 Hours per Week

Key requirements

• 2 references

Location

Region

• Yorkshire and the Humber, Wales, East of England, West Midlands, North East, North West, Northern Ireland, East Midlands, South West, South East, Greater London, Scotland

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Personal experience of living with, or a professional background in Glaucoma
• • Good listening and verbal communication skills
• • Ability to use the telephone confidently for an hour long call
• • Ability to work with a wide range of people from across the UK
• • Demonstrate empathy and understanding of the issues faced by visually impaired people
• • Ability to follow internal policy and procedures
• • Willingness to undertake and remain compliant with mandatory safeguarding training and attend other training and development opportunities when required.

Hertfordshire’s Family Centre Service brings children’s centres, health visiting and school nursing together, to provide a more joined-up service for children, young people, and their families.

The centres deliver a range of support groups and activities for children and their families to help them be healthy, grow and develop. To make it easy for families to fit sessions and services around their busy lives, access is available from any Hertfordshire Family centre. We have locations across the entire county so please do enquire ensuring you have provided your postcode.

Main Tasks/ Responsibilities/ Activities

To represent Family Centre Services within local communities and help strengthen the link between families and the centre by promoting services and support available.

Key Responsibilities:

· Promote Hertfordshire Family Centres by attending toddler and parent groups and local activities.

· Distribute leaflets, posters, and other promotional materials in community venues (e.g. libraries, health centres, nurseries, shops).

· Talk to parents, carers, and professionals about the Family Centre offer, signposting them to services and activities.

· Share updates on Family Centre activities through word of mouth, local networks, and community noticeboards.

· Provide feedback to Family Centre staff about local needs, events, and opportunities for engagement.

· Represent the Family Centre in a positive and professional way at all times.

Skills / Abilities / Experience / Qualities

· Friendly, approachable, and confident in talking to new people.

· Good communication skills.

· Reliable and able to work independently as well as part of a team.

· Enthusiasm for supporting children, families, and the local community.

· Respectful of diversity and inclusive of all families.

· Knowledge of the local area and networks

Training / Support

· A full induction to the service and specific site will be provided.

· Requirement to undertake One YMCA online training courses

· To understand and implement One YMCA’s policies.

· Ongoing support and regular 1:1 meetings

· Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

· Undergo enhanced DBS check

· X2 References required

· Undertake additional training as and when required

· We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

We're setting up a new telephone group which will offer blind and partially sighted people living with DREC the opportunity to socialise with one another each week and we're looking for someone to facilitate the group. The right person will have have personal or professional experience of DREC, will be a good listener who is able to manage group conversations and will have the skills to enable people to feel comfortable in a social group environment.

This is a telephone-based role that you can do from home. You will need access to a landline and/or mobile phone. We ask you to commit to 1-2 hours per week to facilitate one group session, which will take place at the same day and time each week.

You will be the link between the group participants and the RNIB Talk and Support team and will:

• Listen to the group conversation and ensure it flows and that all conversations are appropriate;
• Make appropriate contributions as and when required to stimulate conversation;
• Create a friendly and welcoming atmosphere thus encouraging all participants to feel comfortable taking part;
• Report any Safeguarding concerns or data breaches to the Talk & Support staff team.

How often will I be needed?

• 2 Hours per Week

Key requirements

• 2 references

Location

Region

• Yorkshire and the Humber, Wales, East of England, West Midlands, North East, North West, Northern Ireland, East Midlands, South West, South East, Greater London, Scotland

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Personal experience of living with, or a professional background in Diabetes Related Eye Conditions (DREC)
• • Good listening and verbal communication skills
• • Ability to use the telephone confidently for an hour long call
• • Ability to work with a wide range of people from across the UK
• • Demonstrate empathy and understanding of the issues faced by visually impaired people
• • Ability to follow internal policy and procedures
• • Willingness to undertake and remain compliant with mandatory safeguarding training and attend other training and development opportunities when required.

Role Description

This role sits within our Men’s Minds project, based in Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.

This will be achieved through three service strands: 1) Peer support network, 2) Psychoeducation workshops, addressing common needs of men’s mental health 3) Outreach support to raise awareness of men’s mental health and promote this service.

The role of the Outreach Volunteer will be to support the Project Coordinator with engagement activities with the local community, increase awareness of our activities with local groups and to encourage new participants to attend. We would expect you physically attend community events to promote our groups and encourage new participants to join.
 

We are looking for someone who

• Someone who identifies as male
• Has lived experience of mental health challenges
• Are a non-judgmental and friendly individual
• To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
• To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
• Are empathic and understands the stigma / social bias's surrounding mental health
• Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate

Time commitment and expenses

• Flexible hours between Monday, Wednesday and Thursdays.
• We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role.

What's in it for the volunteer?

Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.

Please tell us why you would like to volunteer at Men’s Minds at WL Mind? (minimum 50 words)

Please share any relevant skills or experience you have for the role. This may include education, work or voluntary experience (minimum 100 words).

Are you an experienced content professional looking to use your skills for a meaningful cause?

Burning Nights CRPS Support is seeking a passionate and creative Content Lead Volunteer to help shape and deliver engaging content that raises awareness of a rare chronic pain condition, Complex Regional Pain Syndrome (CRPS), supports those impacted and strengthens our charity’s voice across multiple platforms.

This is an exciting leadership opportunity to guide and inspire a team of volunteer content writers, oversee content planning and development, and play a key role in delivering our communications strategy. From website articles and member publications to awareness campaigns and digital content, your work will help ensure that people living with CRPS, their families, healthcare professionals and supporters have access to high-quality, accurate and engaging information.

As a national charity supporting thousands of people affected by CRPS across the UK, we are looking for someone who combines strategic thinking with a hands-on approach, has excellent communication skills, and is passionate about making a real difference.

By joining our friendly and ambitious team, you will gain valuable leadership experience, develop your communications and marketing expertise, expand your professional network, and directly contribute to improving the lives of people living with one of the most painful long-term conditions known to medicine.

Key Tasks and Objectives

• Lead a team of content writer volunteers.
• Lead and co-ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.
• Building, leading and inspiring the content team, ensuring goals are agreed and communicated to support the achievement of our overall aims and projects.
• Ensuring all content is on-brand, consistent in style, quality, and tone of voice, and ideally optimised for search and user experience across channels, including our website, our members' magazine, and social media.
• Supporting the development of a communications strategy from the 3-year charity's strategy, focusing on the content section.
• The implementation of a functional content calendar
• Establishing workflow for requesting, creating, editing, publishing, and repurposing content
• Operate as the point of contact for content volunteers in the team.
• To also be an active part of the content team as a content writer.
• Identifying, initiating and leading on content projects which align to the strategy and realise our goals.
• Collaborate with the team
• To contribute to the Annual Report or other reporting documents.
• Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.
• Promote the charity across all our channels and forms of communication.
• Ensure effective, regular communication to both internal and external audiences.
• Support the review of progress and effectiveness of the Communications Strategy on an annual basis.

What are we looking for?

About You

To be successful in this role you will:

• Have a real enthusiasm for excellence, innovation, continuous improvement and change.
• Be a team leader who is positive, hands-on and able to get the best out of a team.
• Have excellent interpersonal skills and are adept at building relationships with different stakeholders.
• Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.
• Have a high level of attention to detail.
• Have the ability to prioritise, plan and organise projects and to manage expectations.

Experience and Skills

• The ability to communicate (verbal and non-verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.
• Experience in building and leading a team.
• Previous experience of working or volunteering for charities and/or volunteer organisations is desirable but not required.
• Creativity 
• Good IT skills.
• Ability to motivate and enthuse others.
• To be a part of a team.
• Previous experience in marketing, communications, or related fields.
• Strong leadership skills with the ability to motivate and inspire volunteers.
• Experience of using Canva or similar design packages.
• A strong network of PR and media contacts would be highly advantageous.

What's in it for you?

This is an exciting opportunity to use your communications and leadership skills to make a genuine difference to the lives of people affected by Complex Regional Pain Syndrome (CRPS), a debilitating and often misunderstood pain condition.

As our Content Lead Volunteer, you will play a key role in shaping how a national charity communicates with thousands of people across the UK. You will have the opportunity to lead and develop a team of talented volunteers, influence content strategy, and help raise awareness of a rare condition that urgently needs greater understanding and recognition.

In return, you will:

• Gain valuable leadership and management experience within the charity sector.
• Develop and enhance your content strategy, communications and marketing skills.
• Build experience of managing and motivating a remote volunteer team.
• Play a strategic role in shaping the voice and messaging of a growing national charity.
• Expand your professional network and collaborate with passionate volunteers, trustees and healthcare stakeholders.
• Receive ongoing support, training and development opportunities.
• Enjoy flexible, remote volunteering that can fit around your existing commitments.
• Experience the satisfaction of knowing your work is helping people living with CRPS and their families access support, information and hope.

Most importantly, you will ensure that no one affected by CRPS has to face their journey alone.

We are looking for enthusiastic volunteers who are passionate about physical activity and community wellbeing.

Project Resilience provides easily accessible opportunities for our hostel residents to take part in a variety of social and sporting activities to boost overall health and wellbeing.

You will play a key role in promoting healthy lifestyles by delivering fun, inclusive, and accessible physical activity sessions for people of all ages and abilities.

We would welcome qualified instructors from a range of activities such as:

·Boxercise

·Yoga

·Pilates

·Dance

·Football

·Basketball

·Circuit Classes

·Supported Gym workouts

However if you have another sport or activity that you would like to offer our residents, please get in touch!

This role offers a dynamic and rewarding opportunity to inspire and mentor vulnerable residents, contributing to their health and personal growth. Your commitment to excellence in coaching and resident engagement will not only enhance your professional skills but also make a significant impact on the community. 

You will :

·Plan and lead, safe, engaging fitness sessions for small groups of residents

·Adapt exercises to suit varying levels of mobility, ability, and health conditions.

·Monitor participants' safety and wellbeing during sessions.

·Encourage participation and build confidence through motivation and support.

·Log attendance and feedback as required.

·Work in line with safeguarding, health and safety, and risk assessment protocols.

Skills required:

·Recognised Fitness Qualification, Exercise Class Qualification or Sports Qualification, recognised in the UK 

What we will provide:

·Access to communal garden area and nearby fields for outdoor activities

·Access to a small internal gym (bench, weights, exercise equipment)

·You will be required to undertake mandatory e-learning and a menu of optional training will be made available

·Ongoing supervision and support from your line manager

·Travel expenses reimbursed (if applicable).

·Access to events, networking, and training and development opportunities.

Please note, you will be required to undergo a DBS check and we will need details of 2 x referees.

Hertfordshire’s Family Centre Service brings children’s centres, health visiting and school nursing together, to provide a more joined-up service for children, young people, and their families.

The centres deliver a range of support groups and activities for children and their families to help them be healthy, grow and develop. To make it easy for families to fit sessions and services around their busy lives, access is available from any Hertfordshire Family centre. We have locations across the entire county so please do enquire ensuring you have provided your postcode. 

Main Tasks/ Responsibilities/ Activities

To support qualified staff in creating a welcoming environment for families attending breastfeeding and infant feeding sessions.

Key Responsibilities:

· Welcome parents and carers to infant feeding sessions, making them feel at ease.

· Offer encouragement, reassurance, and a listening ear to families, providing peer support under staff guidance.

· Support with preparing and tidying away resources used during sessions.

· Model sensitivity, respect, and inclusivity when discussing feeding choices.

· Promote the benefits of breastfeeding and infant feeding best practices (Hertfordshire Family Centres are Baby Friendly Initiative (BFI) accredited through UNICEF)

Skills / Abilities / Experience / Qualities

· Friendly, approachable and empathetic.

· Good listening and communication skills.

· Respectful and non-judgemental attitude towards different feeding choices

· Reliable, punctual, and able to work as part of a team.

· Experience of infant feeding (personal or professional)

Training / Support

· A full induction to the service and specific site will be provided.

· Requirement to undertake One YMCA online training courses

· To understand and implement One YMCA’s policies.

· Ongoing support and regular 1:1 meetings

· Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

· Undergo enhanced DBS check

· X2 References required

· Undertake additional training as and when required

· We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

Production Assistant

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance. We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel. 

 Join us in leading positive change!

Role Overview

As a Production Assistant, you will support the Video Production Manager and team in all stages of video production, focusing primarily on the pre and production phase. Your role will be crucial in ensuring that our video projects are well-planned and executed smoothly. You will be involved in tasks ranging from script writing to stage setting, ensuring that all necessary preparations are in place for successful video production.
 

Main Responsibilities

• Collaborate with the Video Production Manager to develop and refine scripts for various video projects, conducting research to gather relevant information and insights to inform script content and invite guests when necessary.

• Assist in planning and setting up stages for video shoots, including arranging props, lighting, and other necessary equipment, and coordinate with the production team to ensure all stage elements are in place.

• Work with the Video Production Manager to create detailed production schedules and timelines, and coordinate with cast, crew, and other stakeholders to ensure everyone is informed of shoot dates and times.

• Assist in identifying and securing suitable locations for video shoots, conducting site visits to assess the suitability of locations and addressing any logistical considerations.

• Organize and manage all production materials and resources, including scripts, shot lists, and production notes, ensuring all necessary permits and permissions are obtained for filming locations.

• Act as a point of contact between the pre/production team and other departments, ensuring smooth communication and collaboration, and provide regular updates to the Video Production Manager on the progress of pr/production tasks.

Essential

• Provide production assistance as needed (e.g. props, crafty, runner duties)

• Good interpersonal skills with ability to get on with people at all levels.

• Strong organizational and time management skills.

• Excellent written and verbal communication abilities.

• Creativity and attention to detail in script writing and stage setting.

• Experience in camera set-ups for live events /ob-doc /scripted content

• Appropriate DIT practices for media management 

• Working knowledge of audio production and basic audio set-ups for live events and recorded audio. 

• To show professionalism at all levels and in all environments

• Proficiency with Google Workspace/Microsoft Office

• Working knowledge of file codecs and wrappers

• Digital Asset Management (Utilising enterprise versions of Google Drive etc)

• Coordinating the activities of writers, directors, managers, actors, and other personnel throughout the production process

Desirable

• Committed to working with the community with a passion for helping others less fortune 

• 1 + years of production in broadcast and film

• Understanding of broadcast acquisition standards for file deliveries

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.

Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.

The type of support Perinatal Support Volunteers provide to parents may include:

• An empathetic and non-judgemental listening ear
• Support to prepare for parenthood
• Support to build confidence in parenting skills
• Support to develop a positive relationship with their infant
• Support to establish daily and weekly routines
• Support to take time for self-care
• Support to manage the things that are causing stress
• Support to access relevant services
• Support to access local green spaces
• Support to make connections with other parents

No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.

This group offers blind and partially sighted people living with Sight Loss After Stroke the opportunity to socialise with one another on a regular basis. We’re looking for the right person to facilitate the group. Do you have personal or professional experience of SLAS? If you’re also a good listener, able to manage group conversations and make people feel comfortable in a social group environment, we’re eager to hear from you.

This is a telephone-based role that you can do from home. You will need access to a landline and/or mobile phone. We ask you to commit to 1-2 hours per week to facilitate one group session, which will take place at the same day and time each week.

You will be the link between the group participants and the RNIB Talk and Support team and will:

• Listen to the group conversation, ensure it flows and that all conversations are appropriate;
• Make appropriate contributions as and when required to stimulate conversation;
• Create a friendly and welcoming atmosphere thus encouraging all participants to feel comfortable taking part;
• Report any Safeguarding concerns or data breaches to the Talk & Support staff team.

How often will I be needed?

• 2 Hours per Week

Key requirements

• 2 references

Location

Region

• Yorkshire and the Humber, Wales, East of England, West Midlands, North East, North West, Northern Ireland, East Midlands, South West, South East, Greater London, Scotland

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• • Personal experience of living with, or a professional background in Sight Loss After Stroke (SLAS)
• • Good listening and verbal communication skills
• • Ability to use the telephone confidently for an hour long call
• • Ability to work with a wide range of people from across the UK
• • Demonstrate empathy and understanding of the issues faced by visually impaired people
• • Ability to follow internal policy and procedures
• • Willingness to undertake and remain compliant with mandatory safeguarding training and attend other training and development opportunities when required.

Help older people claim welfare benefits through home visits, form-filling and friendly support.

About Us

Age UK Buckinghamshire is a local, independent charity and part of the wider Age UK Network. We support older people across the county through vital services including befriending, information and advice, dementia support, practical help at home, and welfare benefits support - helping people stay independent, connected, and supported.

Our work is more important now than ever. Many older people face growing challenges such as the rising cost of living, social isolation, and difficulty accessing support. 

As demand for our services continues to increase, community support is essential to help us reach more people in need. By raising awareness of what we do, we can ensure that older people know where to turn for help, and inspire others to support our work through volunteering, fundraising, and partnership.

What do Welfare Benefits Volunteers do?

Help older people boost their income by becoming a Welfare Benefits Volunteer.

Many older people face financial difficulties because they are not claiming all the welfare benefits they are entitled to. At Age UK Buckinghamshire, we support older people to access the benefits they deserve by offering personalised advice and practical help.

Our trained volunteer advisors visit people in their own homes to guide them through the claims process, completing benefit forms on their behalf and ensuring applications reflect their individual circumstances.

Following full training, you will be matched with clients for one-off home visits, usually lasting one to two hours. Along the way, there’s often time for a friendly chat, and perhaps a cup of tea, while making a real difference to someone’s quality of life.

What skills does a Welfare Benefits Advisor need?

• Empathy and patience with older people
• A professional, friendly and approachable manner
• Attention to detail and good record-keeping skills
• A non-judgemental approach
• Willingness to learn about older people’s benefits

What training do we provide?

Successful applicants complete 2 training sessions covering the needs of older people and welfare benefits.  At the end of this initial training, you will be “buddied” with one or more experienced volunteers, first as an observer and later as an advisor until you have the knowledge and confidence to undertake one-to-one visits.

How much time do we expect you to give?

Once trained, you can commit to as many or as few visits per week as you wish. Each visit takes, on average, about 1 – 2 hours.  There are quarterly meetings that provide support and additional training days from time to time to keep up with new legislation.

What is our commitment to you?

• We will provide initial and ongoing training to help you develop your knowledge and skills.
• We will continue to support you in your role, providing information and advice as necessary.
• We will discuss with you any problems you may have with your role, or any concerns we have.
• We will reimburse reasonable, approved out of pocket expenses.

 Volunteering Opportunity 

Dementia Activity Coordinator

What You’ll Do

Bring joy and stimulation to people living with dementia by planning and running creative, engaging activities at our day care centre, that encourage connection, laughter and participation. You’ll us your skills and imagination to lead sessions centred around an activity area of your choice such as music, movement, theatre, storytelling, arts, cooking or gardening.

You will:

· Plan and deliver fun and inclusive activity sessions for day centre members living with dementia

· Adapt activities to suit individual needs and abilities

· Encourage participation and build confidence among members

· Work alongside staff to ensure sessions run safely and smoothly

Skills You’ll Use or Develop

· Creativity and the ability to engage people

· Good communication and interpersonal skills

· Patience, empathy, and understanding of dementia

· Organisation and planning skills

· Confidence leading small group activities

Time Commitment

Flexible- ideally a regular session each week between 10:30 am and 3:00 pm (Weekdays)

Location: The Mabel Churn Centre, 55b Sunny Road, Enfield, EN3 5EF

Reports to: Day Centre Manager

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!