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SEL Mind’s Benefits Support Service is making a meaningful difference in the lives of individuals facing mental health challenges in the boroughs of Bromley, Lewisham, Greenwich, Lambeth and Southwark. We empower people by providing compassionate guidance and practical assistance as they navigate the often-complex process of applying for disability benefits.
We are looking for a thoughtful, motivated and committed volunteer with good listening and communication skills to join our Benefits Support Service. You will have experience of working with people with mental health issues, either through work, volunteering or lived experience, and some knowledge of welfare benefits gained through work, volunteering or personal experience. Comprehensive training will also be provided.
The role will involve:
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
How to apply:
Please visit our website for instructions on how to apply for this role.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose: To coordinate and deliver high-quality, person-centred clinical and care support for AuDHD UK beneficiaries, ensuring compliance with clinical guidelines, robust risk management, and effective navigation of care, funding, and safeguarding processes.
Location: Remote (UK-based preferred)
Reports to: Care Coordinator
Commitment: Flexible, part-time (details negotiable)
Role: Unpaid volunteer position
This role is subject to an Enhanced Adult DBS check - you must meet our eligibility requirements to be considered (must be a current UK resident and have been for the last 5 years). You must also have your own personal computer/laptop to work from.
Key Responsibilities
Clinical Guideline Compliance
Support the Care Coordinator in implementing and maintaining up-to-date clinical guidelines, ensuring all activities align with best practice.
Beneficiary Safeguarding and Referral
Conduct comprehensive risk assessments for beneficiaries, with particular focus on high-risk cases, and ensure all documentation is thorough.
Risk assess and send initial referral for neurodiversity assessments
High-Risk Cases & Referrals
Coordinate high-risk cases, working closely with the Care Coordinator to ensure robust safeguarding, timely referrals, and multi-agency collaboration.
Funding Eligibility
Understand and advise on eligibility for funding and support, including eligibility and risk assessments, and accurate documentation for each applicant.
Care Complaints
Manage and investigate care-related complaints, following formal procedures and ensuring detailed documentation.
Care Coordination
Serve as a key point of contact for beneficiaries, families, and professionals, ensuring seamless communication and continuity of care.
Develop and review personalised care and support plans, adapting to changing needs.
Essential Skills & Attributes
Experience in safeguarding adults, care coordination, case management, or clinical support (NHS, social care, or charity sector preferred).
Strong risk assessment, safeguarding, and documentation skills.
Excellent communication, empathy, and interpersonal skills.
Ability to manage sensitive situations and maintain confidentiality.
Strong organisational skills and attention to detail.
Commitment to AuDHD UK’s mission and values.
Lived experience of AuDHD (desired).
Time Commitment Estimate
Clinical Care Team Management and guideline compliance: 2-4 hrs/month (availability to join our Key Staff Meeting on Wednesdays at 12pm is desirable)
Beneficiary risk assessments: 2-5 hrs/week at peak application times
High-risk cases/referrals: 2–4 hrs/case
Funding eligibility: approx. 1 hour per case ad hoc
Care complaints: 2–4 hrs/case (plus 3–5 hrs/case for formal investigations)
The above times are estimates during peak application periods. General expectation approx. 3-5 hours a week
Mission Alignment Requirements
All applicants must demonstrate:
Understanding of AuDHD UK’s core purpose.
Commitment to volunteer-led service delivery.
Adherence to safeguarding and ethical guidelines.
Please apply by submitting an up to date CV and a covering letter outlining why you would be the best candidate for this specific role.
We want to know you have taken the time to read the application instructions and apply. Applicants who do not submit either a CV or a covering letter or who submit a generic covering letter not relating to this role will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
***Please note that this is an opportunity based in Nottingham (shire) in the United Kingdom and we don’t offer sponsorship or accept overseas applicants***
Age UK Notts are seeking individuals who would like to be considered as a volunteer for our Companion Service.
Volunteers will be supporting people in their own homes and in the community within Nottingham and Nottinghamshire and ideally, we ask all applicants to provide a minimum of 1 hour volunteering a week.
The companion service volunteer can choose to be:
• A companion within the person’s home
• A companion outside the person’s home
Examples of the type of support the service offers include:
• Supporting an older person/s hobbies and interests or simply chatting with them in their own home on a regular basis.
• Supporting with digital access & building confidence skills & motivation to access the opportunities of the internet.
• Supporting the person outside of their home e.g., by accompanying them on a walk, to the shops, to a café, garden centre, theatre or cinema or other social activities / community groups.
• Where appropriate, supporting the older person to access other services through information and signposting or referring to the Companion Service Coordinator for support.
We are looking for the following skills/interests:
• Individuals with a genuine interest in the wellbeing of older people who are committed to volunteering on a regular basis.
• Commitment to complete our Volunteer Report Form accurately and regularly.
• Ability to travel for visits in the local community either by car or public transport for those volunteers who choose to participate in this type of activity.
• Digital literacy for those volunteers who choose to participate in this type of activity.
We are looking for volunteers with good daytime availability in specific areas of Nottingham and Nottinghamshire.
Please contact the volunteering team for further information on where specifically in Nottingham and Nottinghamshire.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes here on our website.
Outline of the Coordinator role
The Coordinator is the first point of contact for those who want to learn to read. Using a simple assessment, the Coordinator will explain to a potential new ‘Reader’ how Read Easy may be able to help them. The Coordinator pairs up new Coaches with those who want to learn to read and provides ongoing support to these reading pairs. They visit reading sessions occasionally and maintain support through regular calls with both Reader and Coach to check all is going well, calling on the group’s Literacy Specialist to respond to any literacy related difficulties a pair may be having. Being a Read Easy Coordinator is very flexible. You decide how much time you have to offer, and this will determine the number of reading pairs you look after. The role provides lots of variety, is home-based and can work well around other commitments.
How we will support you
You will be provided with the Coordinator Handbook, training, induction, policies, resources and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser. In addition, the Coordinator Supporter will meet with you regularly to provide support and find out how your Reading Pairs are getting on. You will be invited to Read Easy UK’s volunteer forums and National Conference which gives volunteers an opportunity for networking with those from other groups.
What you will be doing:
● Help interview new Coaches when recruited and shortlisted by the Volunteer Recruiter.
● Enrol and assess new Readers, using the simple resources provided.
● Match Readers with Coaches, make introductions, and help them organise their reading sessions (which will take place in an approved venue or online).
● Visit your reading pairs to provide encouragement, presenting certificates on occasion.
● Work collaboratively with any other Coordinators in the group.
● Contribute to Coach meetings where volunteers discuss their experiences and receive further support. (Run by the Management Team typically every 8 weeks.)
● Attend Management Team meetings when invited, typically every 6-8 weeks either in person or remotely.
● Record progress of your reading pairs using resources provided, sharing these with the Management Team to keep them fully informed and submit expenses for payment egularly.
The skills you will need:
● A passion for supporting others achieve either their reading or coaching goals;
● A willingness to become familiar with the methods of the phonics based Turning Pages coaching manuals, so that you can confidently guide others;
● Good communication and people skills, with a commitment to maintaining confidentiality. Strong organisational, time management and record keeping skills;
● Self-awareness, personal responsibility and a professional approach;
● Reasonable confidence in using IT(accessing documents, completing electronic forms and records, email, Teams/Zoom meetings);
● The ability to use initiative and willingness to work independently and as part of a team;
● A willingness to abide by Read Easy policies and procedures;
● An open attitude that encourages two-way communication and willingness to ask for support from the Management Team;
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included;
● Energy and enthusiasm with an average of 2-3 hours a week to commit to the role.
What's in it for you? You will:
● receive outstanding Reading Coach Training;
● meet and work collaboratively with new people, and
● be active and engaged, adding value to your local community.
“It’s been a life-changing experience. Last week I read a book to my grandson. I never read to my children because I couldn’t.” Peter, from Read Easy Poole Witnessing these transformations are one of your greatest rewards as Coordinator.
Interested?
If you think you can offer the time, skills and experience that we are looking for and would be interested in taking up this role, often described as ‘the best role in Read Easy’ because it is so rewarding, please contact the person who sent you this role description.
Please note: All Read Easy volunteer roles are subject Safer Recruitment procedures which include verification of identity and two references. This role also requires an Enhanced without barring DBS Check (in line with DBS Code of Practice)
The client requests no contact from agencies or media sales.
South East London Mind is excited to be recruiting for committed volunteer telephone counsellors for our Mindline service.
The Mindline and Crisis Counselling Service in Greenwich has been supporting people for approximately 35 years. The service aims to reduce risk to people in crisis, to strengthen people’s ability to manage emotional difficulties and mental distress, and to seek to prevent people being admitted to hospital. It is highly valued in the community both by those that use the service and those who signpost people to this support.
Telephone support via Mindline is available Monday to Saturday. This includes 4 evenings during the week, and Saturday mornings.
This important role will work under the support and guidance of both our Mindline day and evening coordinators to provide telephone support to those who call the service. You will provide emotional support and, where necessary, signpost callers to more appropriate services to meet their needs.
We ask that our volunteer telephone counsellors commit to an extensive 6 weeks training once a week, undertake a period of shadowing experienced telephone counsellors before being able to take on the role with confidence. We then ask that you commit to a minimum of one 3-hour session each week for at least 1 year.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
How to apply:
Please find details on how to apply on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Perinatal Support Volunteers provide one-to-one support to parents during pregnancy and up to nine months after the birth. These parents either have mental health issues or are at risk of developing them.
Perinatal Support Volunteers visit these families once a week (usually weekdays during working hours) for 2-3 hours, providing emotional support and practical help in the family’s home or local community. Support is aimed at empowering parents and building resilience beyond the support period.
The type of support Perinatal Support Volunteers provide to parents may include:
No special qualifications are necessary to become a Perinatal Support Volunteer, but Home-Start volunteers are usually either parents or grandparents themselves, or people with experience of young children and family life. We particularly welcome volunteers with lived experience of perinatal mental health challenges.
Home-Start Croydon is a voluntary organisation committed to helping local families through emotional & practical support.
The client requests no contact from agencies or media sales.
“Queer Space” is a support group is for adults who identify as LGBTQ+ and who have experience of mental health challenges. It is a peer-led space with a focus on empowerment, community, expression and joy. Above all, the space is led by the community it serves.
We are seeking a Volunteer Group Facilitator is to provide peer support and facilitate a group with the guidance of a coordinator, whilst creating a welcoming environment and sharing their own knowledge/experience of living with mental health difficulties. The role will also entail the planning of groups and assisting with other peer support administrative duties.
We will be running two groups, daytime and evening; you are welcome to apply for both or just one.
The group offers:
What we’re looking for:
Benefits of volunteering with us:
Interested in the role? Next steps:
Queer space is a peer-led service. As such, the successful candidate should have lived experience of the LGBTQ+ community, with their own experience of mental health issues.
We recognise the importance of having a diverse and inclusive work force, and would therefore particularly welcome applications from the following, currently under-represented, groups:
SEL Mind is committed to meeting the reasonable adjustments of disabled people and always welcomes applications from people with lived experience of mental health problems.
How to apply
Please find our application form and details of how to apply on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
We are looking for 1 Helpline Volunteer to play an essential role in ensuring service users (SUs) receive timely, empathetic, and confidential support, as well as clear signposting to relevant services.
You will support the SBS Helpline in providing high-quality, trauma-informed advice, information, and emotional support to Black and minoritised women and girls affected by domestic abuse and other forms of gender-based violence, including forced marriage, rape and sexual abuse, so-called honour crimes, and related issues such as immigration and No Recourse to Public Funds (NRPF).
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Friends of Refugees London offers befriending and advocacy services to refugees and migrants - we are looking for an organised, friendly Volunteer Coordinator to help manage our volunteer programme, ensuring volunteers and clients have a positive experience from their first enquiry through to being matched and beyond.
About the role
This is a varied and rewarding coordination role that is pivotal to the charity’s work. You'll help guide volunteers through every stage of their journey with us, from initial enquiry through to them being matched with a client and throughout the befriending relationship.
Working closely with our small, friendly group of trustees, you will be the main point of contact to keep our volunteer programme running smoothly through a mixture of administration, communication, and coordination. As a small charity, we're flexible and collaborative, and you'll have the opportunity to help shape how we grow.
Key responsibilities
PERSON SPECIFICATION
EXPERIENCE AND SKILLS
If you meet most, but not all, of the requirements outlined above, please feel free to apply! You may have other skills and experiences which can make a positive contribution to our work and we are happy to consider your application.
What you'll gain
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are You Creative, Organised, and Passionate About Making a Difference?
Turn your ideas into meaningful experiences as an Activity Coordinator Volunteer. You'll help plan and deliver fun, engaging activities that promote wellbeing, build confidence, and bring people together.
From arts and crafts and games to wellbeing sessions, themed events, and community outings, every activity you support will help create connections, inspire smiles, and make a positive impact on people's lives.
What you will be doing
The skills you need
What's in it for you
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a parent, grandparent or have experience of caring for children?
Do you have 2-3 hours per week to spare? Use your experience to support a family facing challenging times.
Our Home-Visiting Service supports families who are experiencing difficulties or suffering stress and who have at least one child under the age of five years.
Our aims are:
To increase the confidence and independence of the family by:
Offering support, friendship and practical assistance
Visiting families in their own homes and in their community, where the dignity and identity of each adult and child can be respected and protected
Reassuring parents that difficulties in bringing up children is not unusual and encouraging them to enjoy family life.
Developing a relationship with the family in which time can be shared and understanding can be developed. This approach is flexible to take account of different needs.
Encouraging parents’ strengths and emotional wellbeing – for the ultimate benefit of their children.
Encouraging families to widen their network of relationships, and to effectively use the support and services available within the community.
Home-Start Croydon is a voluntary organisation committed to helping local families through emotional & practical support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Department: Financial Wellbeing
Role Location: Community
Role Support: You will be supported by the Project Coordinator
What is the purpose of this role?
To provide support to the Project Coordinator in delivering engaging Scam Awareness events within communities across Nottingham City and Nottinghamshire.
What impact does this role have?
Our Scam Awareness Events provide vital information and support to older people, helping them recognise scams, protect themselves from fraud, and access support when needed.
By providing support at these events, you will have the opportunity to liaise directly with people who have been affected by scams or may be vulnerable to them. By supporting community events, you can help older people access information, build confidence, and learn how to protect themselves from scams.
What activities might you be involved in?
Ø Help set up and pack away event materials and information stands
Ø Welcome and speak with attendees, helping to create a friendly and inclusive environment
Ø Chat with members of the public and signpost them to information
Ø Support people to access digital information using their own devices where appropriate
Ø Distribute leaflets and awareness materials
Ø Help raise awareness of current scams and fraud trends
Ø Support the collection of feedback from attendees
Ø Pass on questions or concerns to the Project Coordinator when further support is needed
Ø Carry out the volunteer role in line with the Charity's policies and procedures, and adhere to the Volunteer Code of Conduct
What are we looking for?
Ø Have an interest in supporting older and vulnerable people within their local community.
Ø Are friendly, approachable and enthusiastic
Ø Are keen to help raise awareness of scams and fraud prevention
Ø Have good communication and interpersonal skills
Ø Possess good digital skills and confidence using a range of digital devices and online platforms
Ø Understand the need for confidentiality
Ø Are able to travel to events throughout Nottingham City and Nottinghamshire using their own transport or public transport
When would you be needed to volunteer?
Most volunteering sessions last around 4 to 5 hours (& typically take place on a Wednesday or Thursday), including travel time, event set-up and tidying away afterwards.
We welcome volunteers who can offer regular support. Where several volunteers are involved, opportunities can be shared on a rota basis to provide flexibility.
What training will you be given?
You will be given all the training you need to enable you to carry out your role which will include a thorough departmental induction.
What can you gain from this opportunity?
· The chance to make a difference to older people’s lives
· Ongoing support, ensuring your volunteering experience is a fulfilling and positive one
· A comprehensive training programme
· The opportunity to learn new skills
· Experience to add to your CV
· The opportunity to meet new people and make new friends
· Reimbursement of travel expenses as defined in the Age UK Notts Volunteer Handbook
Additional Information
Please note a Basic DBS check is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role in a nutshell:
As a Community Connector Volunteer, you will help Age UK Barnet reduce loneliness and isolation by building a short-term but meaningful relationship with an older person.
What will you be doing?
You will meet an older person you’ve been matched with once a week over a six-month period to support them in working towards their goals. Depending on their needs, you may:
•Visit them at home
•Go for a walk
•Meet in a local community space, such as a library or a café
•Help them access local groups or services
•Encourage them to build positive and sustainable connections
•To support with digital inclusion.
• Assist with planning and arranging journeys using public transport, helping to overcome barriers to travel and independence
•Accompany clients to social, recreational, or community-based activities
You will keep track of their progress and share updates with the Enabling Connections coordinator.
As a Community Connector Volunteer, we ask you to:
•Attend an induction session
•Complete essential training, including goal‑setting and safeguarding
•Have access to one‑to‑one check in calls.
Receive support from a dedicated project coordinator
You may need to travel locally to meet the older person or accompany them to services, and any travelling expenses can be reimbursed.
You will also be asked to take brief notes after each session and share them with your project coordinator.
How would you be supported in this role?
In addition to providing you any relevant training for the role, we will also provide you with check-ins, a key contact or other functions to ensure you are best supported as a volunteer.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are LRMN?
We offer refugees, asylum seekers and other migrants a specialist and holistic service. We advocate for people’s rights, campaign for wider change, meet their basic needs and help them improve their wellbeing.
Why do we need you?
Triage volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or by email), assess what support clients need and help the access the right service for them. This might be with us, a partner or another external service.
Our triage team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services.
Our triage team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that.
What activities will you be involved in?
As part of our triage team, you will volunteer alongside staff and fellow volunteers to:
• Welcome clients to our Migrant Hub and speak to them about their needs
• Help clients and referrers understand the services we offer and how to access them
• Respond to new referrals and upload them onto our case management system
• Contact clients to book in appointments and follow up referrals
• Take on other administrative tasks as identified from time to time
As you become more experienced, you may be involved in giving basic advice, providing support letters and other duties.
Our triage volunteers are based at our Migrant Hub drop-in service (in Woolwich on Tuesdays)
You will be supervised by the Migrant Hub Coordinator and liaise with all staff across the organisation as appropriate.
What can you gain from this opportunity?
By volunteering with LRMN, you will:
• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London
• Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years
• Gain experience of admin work in a business environment
• Gain an understanding of the issues affecting refugees, asylum seekers and migrants
• Have regular support and supervision
• Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) & up to £15 travel expenses (when volunteering in the office for 4+ hours)
Is there induction and training?
Yes, we provide a comprehensive induction to all new volunteers. This covers roles and responsibilities, safeguarding, record keeping and use of our client management system (Advice Pro).
You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.
Who are LRMN looking for?
We’re looking for someone who is:
• Passionate about supporting migrants, refugees and asylum seekers
• Friendly and approachable and can manage professional boundaries
• Excellent communicatiuon skills
• Proactive and able to use own initiative
• Organised and methodical
• Respectful of client confidentiality
• Experienced in working with multicultural communities
• Able to use their digital skills to make referrals and manage online systems
LRMN is committed to equality and diversity. We pride ourselves on having a diverse team with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply.
We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system.
**If you need additional support to apply or volunteer or need adjustments to the recruitment process please contact us, we are happy to help.**
What commitment do you need to make?
We ask Hub Volunteers to commit to volunteering on a Tuesday, 10am - 2pm. Other volunteers we look for 4+ hours commitment each week (during office hours), for at least six months.
If you need any adjustments to apply, please let us know.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help make the High Wycombe community more inclusive, connected and supportive for disabled children and their families.
Yusra Jinaan Foundation is looking for a passionate and community-minded Volunteer Community Engagement Co-ordinator to strengthen support for disabled children and their families in High Wycombe.
You will act as a friendly point of contact for parent carers, particularly families from Black, Asian and Minority Ethnic communities, helping connect them with local support, activities, information and opportunities.
What you’ll be involved in:
We’re looking for someone who:
Previous professional experience is not essential. Experience of community engagement, volunteering, family support or partnership working would be helpful, and applications from parent carers are especially welcomed.
What you’ll receive:
Please note: Applications will be reviewed on a rolling basis. We are actively interviewing and may close the opportunity early if a suitable volunteer is appointed.
Bringing ease to children with disabilities and their families.
The client requests no contact from agencies or media sales.