Supporter manager volunteer roles

Dignify delivers educational workshops in schools to promote healthy relationships, self-respect, and respect for others. We work to prevent the harmful effects of pornography and challenge the normalisation of unhealthy sexual behaviours among young people. Through evidence-based sessions, we equip students with knowledge, empathy, and tools to navigate relationships positively.

Role Purpose

We are seeking Volunteer Schools Workers to accompany our lead Schools Worker in delivering workshops to children and young people. You’ll help create a safe, positive environment for learning, support classroom activities, and be an encouraging presence for students as they explore important topics around respect, relationships, and digital culture.

Key Responsibilities

· Accompany the lead Schools Worker to sessions in primary and secondary schools.

· Assist with setting up and packing away resources and equipment.

· Helping facilitate and monitoring small group sessions

· Observe and note student engagement to help evaluate sessions.

Skills / Abilities / Experience / Qualities

· Strong communication skills, especially with young people.

· Willingness to work with young people from diverse backgrounds and gender identities.

· Comfortable discussing sensitive topics such as pornography, sexual harassment, and objectification.

· Calm, approachable manner that helps young people feel at ease.

· Openness to learning and developing new skills.

· Ability to build respectful, professional relationships with young people, staff, and colleagues.

· Good rapport with people of all ages and abilities.

· Commitment to confidentiality.

· Reliable timekeeping and punctuality for all sessions.

Training / Support

· A full induction to the service will be provided

· You will be required to undertake mandatory e-learning and a menu of optional training will be made available

· Ongoing supervision and support from your line manager

· Travel expenses reimbursed (if applicable).

· Access to events, networking, and training and development opportunities.

Additional Information

· You will be required to undergo an enhanced DBS check

· We will require 2 x references

· You will be required to dress in an appropriate manner when accompanying the team to sessions (school smart)

Job Title: Personal Assistant to the CEO (Volunteer Role)

Location: London -Hybrid / Remote
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible - up to 20 hours per week

About the Role

We are looking for a motivated and reliable Personal Assistant to support our CEO with day-to-day responsibilities. This voluntary role offers a unique opportunity to gain first-hand experience working closely with a busy CEO, supporting both business and personal commitments, while building valuable skills in executive support and leadership administration.

While this position will initially be unpaid, there is strong potential for it to develop into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide proactive diary and inbox management for the CEO.

• Schedule and coordinate meetings, calls, and travel arrangements.

• Assist with the preparation of agendas, presentations, and follow-up actions.

• Act as the first point of contact with internal and external stakeholders.

• Manage confidential information with the utmost discretion.

• Support with ad hoc personal tasks and lifestyle management, as required.

• Undertake general administrative duties, including filing, expenses, and record keeping.

Skills & Qualities We’re Looking For

• Excellent organisational and time-management skills.

• Strong written and verbal communication abilities.

• Discretion, integrity, and professionalism in handling sensitive matters.

• Competence with Microsoft Office Suite and/or digital collaboration tools.

• A proactive and adaptable approach, with the ability to work independently.

• A positive and approachable attitude, with strong interpersonal skills.

What You’ll Gain

• The chance to work closely with a CEO and gain insight into executive-level leadership.

• Hands-on experience in administration, coordination, and project support.

• The opportunity to build a long-term role as the organisation expands.

• Flexibility to fit around other commitments.

Additional Information

This is a volunteer role to begin with, so flexibility and commitment will be key. We are committed to ensuring that your time with us is rewarding, developmental, and supportive, with the real prospect of progression into a permanent salaried role in due course.

Location: Canada (Remote, with in-person responsibilities within the region)

• Commitment: 5-7 hours per week, part-time (potential to expand with program demand)

• Reports To: Operations Lead – Roots Academy Canada

About Roots Academy 

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2,000 students across the UK, Canada & USA.

Position Summary:

The Event Lead will lead the strategy, design, and execution of all events, ensuring they align with the organization’s goals and deliver memorable experiences. This role oversees the end-to-end event planning process, including budgeting, logistics, vendor management, and team coordination. As the driving force behind the organization’s events, the Event Lead will ensure high standards of creativity, efficiency, and impact while fostering strong relationships with stakeholders, partners, and vendors.

Key Responsibilities:

• Strategic Event Planning:

  • Develop and implement a comprehensive event strategy that aligns with organizational goals and enhances brand visibility.

  • Identify event opportunities, including conferences, product launches, fundraisers, and internal engagements, to achieve strategic objectives.

• Event Design & Execution:

  • Lead the planning and execution of all events, ensuring seamless logistics, creative concepts, and high-quality delivery.

  • Collaborate with internal teams to ensure event themes, messaging, and objectives are aligned with organizational priorities.

• Budget Management:

  • Manage event budgets, ensuring cost efficiency without compromising quality.

  • Track expenses, negotiate vendor contracts, and identify opportunities for cost savings.

• Vendor & Stakeholder Management:

  • Build and maintain relationships with vendors, suppliers, venues, and partners to ensure successful event execution.

  • Negotiate contracts and manage vendor performance to meet quality standards and timelines.

• Team Leadership:

  • Lead, mentor, and develop the event planning team to achieve excellence in execution.

  • Foster a collaborative and high-performing environment, ensuring clear communication and accountability.

• Event Marketing & Promotion:

  • Collaborate with marketing and communications teams to promote events, including developing promotional materials, social media campaigns, and press outreach.

  • Ensure a strong event presence across digital and physical platforms to maximize attendance and engagement.

• Evaluation & Continuous Improvement:

  • Measure event success through post-event reporting, feedback collection, and KPIs.

  • Use insights to refine event planning processes and improve future events.

Skills and Qualifications:

• Innovative: Demonstrated ability to drive growth through innovative and data-driven marketing strategies

• Community-Oriented: A deep understanding of the Muslim community in Ontario, especially in relation to university students and local mosques.

• Relationship Building: Proven experience in building and maintaining meaningful relationships with a wide variety of stakeholders.

• Project Management: Strong organisational skills with the ability to support program delivery efficiently.

• Communication: Excellent communication skills, with the ability to engage diverse audiences, from students to community leaders.

• Commitment to Ihsaan (excellence): This role requires someone who strives to deliver their responsibilities with ihsaan.

• Dedication to Service: A heart for khidma (service), and a desire to make a positive impact on the lives of young Muslims through education.

What We Offer:

• Be part of a team of 80+ dedicated volunteers from across the globe.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house Tarbiyah sessions to develop your deen. 

Please Note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy.

Learning & Development Lead – VOLUNTEER ROLE

Remote | Approx. 4 hours per week | MINDSET Charity (UK)

Transforming men’s mental wellbeing through action, challenge, and real‑world connection

MINDSET is building a new kind of men’s mental wellbeing and personal growth movement in the UK — one that speaks the language men actually respond to: doing, belonging, challenge, and shared purpose. We’re not clinical. We’re not corporate. We’re not another “sit in a circle and talk about your feelings” model. We create experiences that help men grow, connect, and rebuild confidence from the inside out.

And now, we’re looking for a Learning & Development Lead to shape the knowledge, skills, and growth pathways that will power this national movement.

Why This Role Matters

Every programme we run — every breakthrough moment, every challenge completed, every man who reconnects with his confidence — depends on one thing: meaningful learning experiences.

Your work will shape how our volunteers, coaches, and programme participants learn, grow, and develop. You’ll be the architect behind the training, resources, and development frameworks that help our people thrive.

This is a founding role. You will build the learning culture and infrastructure that will support men across the UK for years to come.

What You’ll Lead

As our Learning & Development Lead, you will:

• Design and build MINDSET’s learning and development framework from the ground up

• Create simple, engaging training pathways for volunteers, coaches, and programme facilitators

• Develop resources, guides, and learning materials that support confidence, clarity, and growth

• Shape a learning culture rooted in belonging, purpose, and real‑world action

• Work closely with programme leads to understand training needs and build solutions

• Support the development of future programmes, challenges, and wellbeing experiences

• Help build a movement that changes the way men experience personal growth in this country

This role is remote, flexible, and designed for someone who wants to make a real impact in just a few hours each week.

Who This Role Is Perfect For

You’ll thrive in this role if you are:

• Someone who loves designing learning experiences that actually work in the real world

• Organised, creative, and able to turn ideas into simple, practical training materials

• Passionate about men’s wellbeing, personal growth, and community

• Excited by the idea of shaping a national movement from its earliest days

• A believer that learning should feel empowering, not overwhelming

You do not need charity experience. You do need heart, initiative, and a desire to help men live fuller, healthier lives.

What You’ll Be Part Of

MINDSET is creating a new narrative for men in the UK — one built on strength, connection, and growth. Your work will directly support the delivery of programmes such as:

• Our 12‑week Self‑Improvement Programme

• Our Life Coaching Programme

• Future activity‑based wellbeing programmes and challenges

You’ll be helping to build a movement that gives men the tools, confidence, and community they’ve been missing.

If you want to help build something bold, needed, and genuinely life‑changing…

We’d love to hear from you. Join us and help shape the learning culture at the heart of MINDSET.

Trustee – Ukrainian Institute London

Ukrainian Institute London (UIL) is an independent charity dedicated to advancing public education in the United Kingdom by broadening knowledge and understanding of Ukraine. It champions Ukrainian culture and shapes the conversation about Ukraine in the UK and beyond, bringing together experts, creatives, policymakers, and active citizens to explore Ukrainian perspectives on global challenges. Through its programme of public events, projects, educational courses, and digital content, UIL works across the fields of arts, culture, language, and current affairs. The UIL highlights Ukraine’s expertise and experience to emphasise the urgency of international solidarity in support of democratic security in Europe and beyond.

UIL is seeking to appoint two new Trustees. As a Trustee, you will help shape the strategic direction of the organisation, ensure strong governance, safeguard UIL’s independence and integrity, and support its long-term sustainability. Trustees also act as ambassadors for the Institute, helping to build relationships, raise our profile, and support funding and partnership opportunities.

We are particularly interested in candidates with experience in one or more of the following areas:

• knowledge of Ukraine and its place within wider European and international cultural contexts;

• fundraising and income generation, including trusts and foundations, major donors, corporate sponsorship, or individual giving;

• developing or supporting fundraising strategies; 

• charity governance and trustee experience;

• arts, culture, heritage, or international cultural relations;

• finance, law, organisational development, or strategy;

• communications, marketing, partnerships, or audience development;

• digital engagement and organisational sustainability.

We value a wide range of perspectives and welcome applications from people of all backgrounds.

Time commitment:

• Four Board meetings per year, each approximately 2 hours, plus preparation time.

• Review and input into key governance documents, such as the Annual Report.

• Fundraising support, including meetings with potential donors and strategic advice to the Director and the UIL operations team.

• Attendance at key UIL events, where possible.

• Representation of the UIL at occasional meetings with partners or public-facing events. 

• Occasional ad hoc engagement, such as strategic advice on issues within the individual trustee’s area of expertise. 

Overall, the commitment is expected to average approximately 1-2 days per month ​​(which includes attendance at UIL events) and can easily fit in with other commitments.

This is a voluntary and unpaid role. Expenses are not reimbursed.

This is an opportunity to play a meaningful role in strengthening a leading cultural charity and supporting its mission to promote Ukrainian culture, knowledge, and dialogue in the UK and beyond.

How to apply

Please read the Trustee Role Description before submitting your application.

To apply, please complete the online application form and upload your CV (PDF format). We do not require a separate covering letter.

CV Submission

Please upload your CV as a PDF file:

• Saved using your full name (e.g. Firstname_Lastname_UIL_Trustee.pdf)

• Including your full contact details, including phone number

Key dates

Closing date for applications: 31 March 2026
Interviews: April 2026
We aim to appoint at least one trustee by 15 April 2026.

Please note

Files submitted will be used solely for recruitment purposes. 

All application materials will be handled in accordance with data protection requirements and deleted after the recruitment process has concluded.

You will receive confirmation once your application form has been submitted successfully.

Our Shop Volunteers raise money for the people we support with a Learning Disability. Do you have a few hours a week to spare and share your time with us?

Our retail roles are varied and fun. You could be sorting donations from the public, dressing our window or serving customers on the till. There are many people from different walks of life and it's a great way to get practical experience and to meet new people.

This role will take place on a weekly basis for a few hours We will try our best to be flexible around the best time for you, but also need to consider the store opening times and volunteer rota. It could be a weekday or weekend, morning or afternoon, our stores are usually open 7 days a week. We’d appreciate any time that you can spare.

Whilst in the store, you will help with activities based on the needs of the Store Manager. 

**Tasks you could get up to whilst volunteering could include:**

- Serving customers on the till
- Taking stock donations from the public
- Tagging and steaming stock for the shop floor
- Dressing the window displays
- Asking people to join us as a volunteer

**As a Retail Volunteer you will be:**

- Friendly and Approachable
- Reliable, Kind and Patient
- A good communicator (including listener)
- Willing to volunteer within guidelines and to take direction where necessary
- Accepting of others who might be different to yourself

**As a Mencap volunteer you will:**

- Make new friends and raise important funds for people with a learning disability
- Get reasonable out-of-pocket expenses in line with our policy e.g. travel
- Receive full Training and support
- Volunteer alongside other people
- Have a chance to give back your local community

**About Mencap**
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Volunteer Branch Organiser

Across the UK, our local branches help disabled people live the lives they choose. Every year, our skilled volunteers respond to thousands of requests, designing and creating bespoke equipment free of charge.

As a Branch Organiser, you’ll play a key role in helping to make sure your local branch runs smoothly and effectively. You’ll recruit, welcome, and support volunteers, ensuring the team’s work meets the needs of disabled people in your area. You’ll bring motivation, leadership, and strong communication and organisational skills to the heart of your branch.

What the role involves

This is a varied role where local needs shape what you’ll be working on, but it often includes:

• Coordinating the activities of our local branch to undertake and meet the needs of referrals in your area
• Organising and chairing the branch meetings
• Leading the branch’s shared responsibility for planning and completing referrals
• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers
• Approving income and expenditure with the other branch bank account signatories and ensuring, with the Treasurer that our financial requirements and policies relating to branches are followed
• Ensuring the branch’s activities comply with policies to keep people safe
• Acting as a key point of contact, maintaining regular communication between volunteers and staff.

What you’ll need for this role

Essential
• A love of being organised.
• Confidence in leading meetings.
• Ability to use Microsoft Office, the internet, and email.
• The ability to understand and follow internal and external policies and procedures.
• A commitment to keeping personal information safe.
• Willingness to follow REMAP’s policies, procedures, and values.
• Occasional availability to attend local events to promote the charity’s work.

Desirable

• Confidence communicating with a wide range of people.
• Ability to delegate tasks and motivate others.
• Enthusiasm for raising awareness of the charity locally.
• A willingness to develop new skills and experience. You’ll also be asked to complete our induction checklist.

Why volunteer with us?

When you volunteer with us, you become part of a supportive community of people who are passionate about improving the lives of others. We are a volunteer-led organisation, and we couldn’t do what we do without your skills, commitment, and generosity of spirit.

Please note: We reimburse all reasonable out-of-pocket expenses.

Make a Smile is seeking a motivated and organised Chapter President to lead one of our local Chapters. This is a key leadership position responsible for overseeing committee operations, supporting volunteers, and ensuring the smooth running of all Chapter activities.

About Make a Smile

Make a Smile is a charity dedicated to bringing joy to children through character visits, events, and community engagement. Each Chapter is run by a volunteer committee, and the President plays a central role in guiding and supporting that team.

Role Overview

The Chapter President is responsible for the overall management, development, and compliance of their Chapter. You will lead the committee, coordinate activities, and act as the main link between your Chapter and the national Board of Trustees.

This role is ideal for someone who enjoys leading teams, solving problems, and making a meaningful impact in their community.

Key Responsibilities

• Local Leadership
• Oversee the day‑to‑day running of the Chapter and support committee members in their roles.
• Provide direction, guidance, and oversight across volunteer recruitment, events, fundraisers, and costume management.
• Chair committee meetings and ensure tasks are completed efficiently and on time.
• Identify when committee members need support and step in with advice, delegation, or hands‑on help.
• Complete and maintain the Chapter Development Plan and work towards improving Chapter performance each year.
• Ensure all activities comply with the charity’s constitution, handbook, and legal requirements.

National Responsibilities

• Act as the primary point of contact between your Chapter and the Board of Trustees.
• Submit a monthly report on Chapter progress, challenges, and key decisions.
• Attend the monthly Charity Leadership Meeting to share updates and contribute to national planning.
• Implement national guidance and changes communicated by Trustees.
• Manage your Chapter’s allocated budget and support fundraising targets.
• Ensure all required paperwork is kept up‑to‑date, including logs, finances, and post‑event forms.

What We’re Looking For

• Strong leadership and communication skills.
• Ability to motivate and support a team.
• Organised, proactive, and able to manage multiple responsibilities.
• Confident decision‑maker with a collaborative approach.
• Passionate about Make a Smile’s mission and working with volunteers.
• No prior charity leadership experience required — full training and guidance provided.

What You’ll Gain

• Leadership and management experience.
• Opportunities to develop strategic planning and organisational skills.
• A chance to make a real difference in your community.
• Experience working closely with a national charity board.
• A rewarding role where you help create magical experiences for children.

Summary

As Chapter President, you will:

• Lead and support your committee.
• Ensure effective operations and compliance.
• Drive Chapter development and improvement.
• Represent your Chapter at national level.
• Lead by example and uphold the values of Make a Smile

Make a Smile is seeking a motivated and organised Chapter President to lead one of our local Chapters. This is a key leadership position responsible for overseeing committee operations, supporting volunteers, and ensuring the smooth running of all Chapter activities.

About Make a Smile

Make a Smile is a charity dedicated to bringing joy to children through character visits, events, and community engagement. Each Chapter is run by a volunteer committee, and the President plays a central role in guiding and supporting that team.

Role Overview

The Chapter President is responsible for the overall management, development, and compliance of their Chapter. You will lead the committee, coordinate activities, and act as the main link between your Chapter and the national Board of Trustees.

This role is ideal for someone who enjoys leading teams, solving problems, and making a meaningful impact in their community.

Key Responsibilities

Local Leadership

• Oversee the day‑to‑day running of the Chapter and support committee members in their roles. 
• Provide direction, guidance, and oversight across volunteer recruitment, events, fundraisers, and costume management.
• Chair committee meetings and ensure tasks are completed efficiently and on time. 
• Identify when committee members need support and step in with advice, delegation, or hands‑on help.
• Complete and maintain the Chapter Development Plan and work towards improving Chapter performance each year.
• Ensure all activities comply with the charity’s constitution, handbook, and legal requirements.

National Responsibilities

• Act as the primary point of contact between your Chapter and the Board of Trustees.
• Submit a monthly report on Chapter progress, challenges, and key decisions.
• Attend the monthly Charity Leadership Meeting to share updates and contribute to national planning. 
• Implement national guidance and changes communicated by Trustees.
• Manage your Chapter’s allocated budget and support fundraising targets.
• Ensure all required paperwork is kept up‑to‑date, including logs, finances, and post‑event forms.

What We’re Looking For

• Strong leadership and communication skills.
• Ability to motivate and support a team.
• Organised, proactive, and able to manage multiple responsibilities.
• Confident decision‑maker with a collaborative approach.
• Passionate about Make a Smile’s mission and working with volunteers.
• No prior charity leadership experience required — full training and guidance provided.

What You’ll Gain

• Leadership and management experience.
• Opportunities to develop strategic planning and organisational skills.
• A chance to make a real difference in your community.
• Experience working closely with a national charity board.
• A rewarding role where you help create magical experiences for children.

Summary

As Chapter President, you will:

• Lead and support your committee.
• Ensure effective operations and compliance.
• Drive Chapter development and improvement.
• Represent your Chapter at national level.
• Lead by example and uphold the values of Make a Smile.

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace

Join us in leading positive change!

About the position

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Study design briefs and determine requirements.
• Schedule projects and define budget constraints.
• Conceptualize visuals based on requirements.
• Prepare rough drafts and present ideas.
• Develop illustrations, logos and other designs using software or by hand.
• Use the appropriate colours and layouts for each graphic.
• Work with copywriters and creative director to produce final design.
• Test graphics across various media.
• Amend designs after feedback.
• Ensure final graphics and layouts are visually appealing and on-brand.
• General tasks
• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential

• Proven graphic designing experience.
• A portfolio of illustrations or another graphics / CV
• Familiarity with design software and technologies (such as Photoshop, Illustrator, Adobe Suite)
• Flexibility and openness to work on a variety of tasks.
• Focused, organised and able to prioritise and execute tasks independently.
• To show professionalism at all levels and in all environments
• Strong team player
• A keen eye for aesthetics and details
• Excellent communication skills
• Degree in Design, Fine Arts or related field is a plus.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

E-Commerce Volunteer 

Do you want to make a difference to someone experiencing the housing emergency one listing at a time? 

Information about the role 

As an E-commerce volunteer, you’ll help bring our shop online by selecting, preparing and listing items for sale on our digital platform.You’ll play a key role in turning donated goods into vital funds while keeping our online shop running smoothly. 

Location: 37 Stockwell Street, Glasgow, G1 4RZ

Suggested contribution: It’s up to you! We have volunteers who support for one hour a week and others who volunteer more. Many people volunteer for a morning or an afternoon each week, but we’ll have a chat about your availability after you’ve applied. 

Availability: Monday – Saturday 9am - 5pm and Sunday 10am – 4pm 

The above is the essential information you need to know. You can apply now by clicking ‘fill in an application’ or read on more for details.

Main activities may include: 

• Select, prepare and list donated items for sale on our online platform 

• Accurately photograph and describe products 

• Ensure items are well presented and of high quality 

• Manage listings, updating or removing as necessary 

• Package and dispatch sold items 

This role fights the housing emergency by showcasing great products to the right buyers, turning more of our donations into vital funds. 

Benefits of volunteering with Shelter

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Your skills and experience  

We’d love our E-commerce Volunteer to be comfortable using a computer and enjoy online shopping or selling. An eye for detail and a bit of creativity with photos helps too, but the most important thing is a willingness to learn and a passion for helping our shop thrive online. 

Supporting you 

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook. 

• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.

• You will be able to claim reasonable volunteering expenses in line with Shelter’s volunteer policy. Where financial circumstances would be a barrier to volunteering, we may be able to offer these funds in advance.

• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter’s network of mental health first aiders. 

Next steps 

If you need to apply by an alternative method, please contact us to see what options are available. 

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further. 

End of document

This volunteer role involves being available for a mix of weekly drop-in IT sessions in which you will provide ‘floating support’ as well as pre-arranged one-to-one sessions in order to help clients complete more specific tasks relevant to them.

Digital Inclusion provides a crucial resource, helping people to take positive steps to improve their lives, by overcoming digital exclusion, accessing learning and securing work. In an average session, clients undertake independent learning and tasks, such as; completing searches on the internet, formatting documents and using email, paying bills, filling in forms etc

Increasingly, clients are asking for help with social media platforms, such as; logging into Facebook account, creating a LinkedIn profile or Instagram account to promote their business, or help with blogging.

How does this role make a difference?

All of life’s activities - including job seeking, accessing and managing benefits and housing - take place online.  Clients without IT skills are hugely disadvantaged.  This role provides clients with support, helping them to overcome initial fears or learning barriers.  With increasing confidence, they will be able to access the internet independently.

Who will you be helping?

Users are adults from diverse backgrounds and can range from those who are complete computer beginners, learning the basics of IT, to those needing access to the resource for learning, job search or managing household finances. The service helps clients seeking to address digital skills gaps and improve their confidence in order to access the internet.

What will you be doing?

• Meeting clients and carrying out weekly, one-to-one coaching sessions
• For the remaining time, offering ‘floating support’ to other clients, such as completing searches on the internet, formatting documents and using email

· Helping new clients to complete an IT Initial Basic Skills Assessment

What are we looking for?

• Although advanced technical skills are not required, a good understanding of MS Office (Word and Excel mostly) and a breadth of experience in using the internet are essential in order to coach and help vulnerable clients develop their skills.

• The confidence and willingness to work closely with clients and actively approach them where required. 

· You have some experience assisting or coaching others.

· You are patient, a good listener and have the ability to motivate others.

· You are available for a period of at least six months to give you time to develop a rapport and fulfil learning objectives with the clients.

What is the time commitment?

We have open access and prebooked sessions for clients twice a week, on Mondays or Fridays, for a miniumn 3 hour slot per week.

We are asking for a 6 months commitment to enable you to build trusting relationships with clients and develop in your role.  Volunteers find this goes very quickly! 

How will you be supported?

· There is ongoing support by the Learning and Employment Manager.

· Free access to a range of e-learning modules on the Centre’s online e-learning platform

· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel, and also lunch if volunteering a full day.

What is the recruitment procedure?

Application form> Informal interview> Ideally two reference checks> DBS check> Trial period

YMCA Worcestershire is looking for enthusiastic and reliable Events Volunteers to support our fundraising activities throughout the year. Our events help raise vital funds to support young people across Worcestershire, providing safe accommodation, guidance, and opportunities to help them build brighter futures.

What you’ll do

As an Events Volunteer, you’ll have the chance to learn the ins and outs of fundraising events while supporting our team with things such as:

• Event set-up and pack-down

• Welcoming and supporting participants

• Helping with registration desks

• Assisting with activities and stalls

• Supporting fundraising activities on the day

• Creating a positive and welcoming atmosphere for attendees

Upcoming events you could support

We have several exciting events coming up, including:

• Race for Change – Sunday 21st June

• Family Fun Day – Saturday 4th July

• Sleep Easy – Saturday 17th October

…and more events currently being scheduled throughout the year!

Why volunteer with us?

Volunteering with YMCA Worcestershire is a great opportunity to:

• Give back to your local community

• Gain hands-on experience in fundraising and event management

• Meet new people and work as part of a friendly team

• Support vital services that help young people across Worcestershire

Whether you can help at one event or several, we’d love to hear from you.

Get involved

If you’re interested in becoming one of our Events Volunteers, please get in touch to register your interest and find out more.

Join us and help make our events a success while making a real difference to young people in Worcestershire.