Training development volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience in digital and social media? Can you help us improve our communications and raise the profile of the work we do?
We are seeking an expert, creative Volunteer Digital and Social Media Lead. You will help us promote our programmes supporting people in prison and young people at risk of entering the justice system, as well as our Community Bike Shop, which funds and strengthens this work.
What you’ll do:
• Design and schedule engaging posts, stories, and reels across Instagram, Facebook, TikTok, and more to grow our audience.
• Develop strategies for viral campaigns and collaborations to boost awareness and donations and share your expertise with our team.
• Analyse metrics (engagement, reach, growth) and refine tactics based on what resonates.
• Create eye-catching visuals using tools like Canva.
• Update our website as required and make suggestions for improvements.
• Work with our expert Trustee to consider how we can use online retail platforms to sell our refurbished bikes.
What we’ll provide:
· Creative freedom within agreed priorities and tone of voice.
· Access to the right tools plus shared photos, stories and impact stats.
· A named contact, light-touch sign-off, and occasional check-ins to remove blockers.
Time commitment: we’ll agree a realistic scope with the right volunteer based on their availability.
Reasonable agreed expenses will be paid.
Thank you
Mark Flannagan
Chief Executive
About us
UpCycle, works with individuals in prisons and young people at risk in marginalised communities. We use bicycle maintenance workshops to help build life skills, enhance employability, prevent offending and reoffending, and foster social reintegration. We also offer lead rides, bike fit-it sessions and other ways to engage with vulnerable people.
In prisons
· We delivered 956 un-refurbished bikes and received back 768 refurbished bikes across eight prisons and one Young Offenders Institution, training over 238 individuals.
In the Community
· Over 1034 bikes were donated to our Community Bike Shop, of those we refurbished and distributed more than 612 to underserved communities locally and overseas.
· Workshops in Bradford engaged 361 participants in diverse cycling-related activities across the area.
· "Bike to the Future" and other initiatives reached 220 young people with more complex needs.
We believe everyone deserves a better future. We prevent people from being pulled into crime and help those already in the system find paths out.
The client requests no contact from agencies or media sales.
Mountview is one of the UK’s leading drama schools, and we are passionate about developing the next generation of creative talent. In our 80th birthday year, we are excited to invite applications for new trustees to join our Board and help provide strategic direction to the charity.
We are committed to maintaining and strengthening the diversity of our Board and particularly encourage applications from individuals from traditionally under-represented backgrounds, as well as those who live or work locally to our home building in Peckham, South East London. Applicants should have knowledge of, or a strong interest in, the performing arts and education.
The client requests no contact from agencies or media sales.
The Co-operative College is undertaking a radical change in approach, transitioning into a charity that will leave society a lasting learning legacy, run a grants programme to advance co-operative education and work closely with partners to deliver our vision for a more co-operative world.
As we embark on this journey, we are looking for dedicated and enthusiastic individuals to join our Board and Committees to help shape our future.
We are recruiting for two Trustees (one of whom we hope will serve as Vice Chair) and up to two independent members for our Audit and Risk Committee.
While our standard Trustee Job Description applies to all roles, we are looking for specific expertise to strengthen our board in the following areas:
1. Vice Chair (Trustee Role) x1
We are looking for an individual with experience in chairing, facilitation, or strategic leadership. As Vice Chair, you will act as a deputy to the Chair, working with them closely to support board effectiveness. This is an ideal role for someone looking to step into a senior governance leadership position.
2. Trustee x1
In addition to the Vice Chair, we are seeking a Trustee who brings professional strength in at least one of the below:
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Finance and accounting
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Charity governance
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Grants and investment management
3. Independent Audit and Risk Committee Members x2
These are non-Trustee roles - we are looking specifically for independently minded finance professionals who will bring constructive challenge and fresh perspectives. We are looking for applicants with experience in at least one of the below:
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Finance and accounting (qualified or part-qualified, highly desirable)
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Grants management
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Investment management
As an educational charity, we believe in the power of learning. New appointees will be signposted to relevant training and will take part in our induction programme, so that they feel confident in contributing their unique skills and experiences. They will also have the opportunity of being appointed a buddy, who can support them as they begin their time with us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Chapter constitutes the board of charity trustees of Worcester Cathedral (registered charity: 1207427). The Chapter comprises members who are lay and ordained, executive and non-executive as set out in the Cathedral’s Constitution. The non-executive members provide constructive challenge, input and support to the Cathedral’s strategic direction and operational implementation.
Commitment
Meetings: The Chapter currently meets formally 8 times per year (including two away days), usually for four hours on a weekday morning. Papers are received in advance and all members of the Chapter are expected to have read papers and be prepared to contribute as needed to discussion.
The Chapter does not normally meet in August. Expenses can be claimed for attendance at meetings or carrying out functions on behalf of the Chapter. Non-executive members of the Chapter will serve as lay canons of the Cathedral (or honorary canons if ordained), having the right to the title of ‘Canon’ and of being assigned a stall in the Cathedral’s 14th Quire. Non-executive members of the Chapter are required to adhere to the Chapter Member / Trustee Code of Conduct
Responsibilities of the Chapter:
A non-executive member of the Chapter shall take a full part in the discussions and decision-making of the Chapter as it fulfils its statutory responsibilities:
- to order the worship and promote the mission of the Cathedral;
- to formulate proposals in connection with the strategic direction and mission of the Cathedral;
- to manage all property vested in the Cathedral and the income accruing from it;
- to ensure that necessary repairs and maintenance of the Cathedral and its contents and other buildings and monuments are carried out;
- to attend to all matters concerning the appointment of staff to the Cathedral;
- to prepare an annual budget for the Cathedral;
- to prepare an annual report and accounts;
- to keep under review the Constitution and Statutes of the Cathedral;
- to ensure legal and regulatory compliance;
- to meet safeguarding requirements and ensure best practice;
- to exercise the power if necessary to provide for the incorporation of limited companies for the better management of the Cathedral.
Contributing to the Cathedral's Life, Worship and Mission:
A non-executive member of the Chapter shall contribute the skills and experience they bring to the Cathedral as opportunity allows, for example:
- by serving on such incorporated limited companies as the Chapter may establish, on sub-committees of the Chapter and on any working groups of the Chapter as may be created;
- by attending and contributing to worship at the Cathedral;
- by contributing to the ministry of hospitality offered at the Cathedral and to such other Cathedral activity as may be appropriate;
- by acting as an advocate for the Chapter of Worcester Cathedral within and beyond the Church of England, across the city, the Deanery and the Diocese of Worcester and the wider region;
- by serving as a Canon of the Cathedral, being seen and present as such, as may be appropriate;
- by providing critical friendship and constructive challenge to Chapter colleagues, the Chief Officers and the wider Senior Executive Team.
In general:
- to ensure their own compliance with the Chapter’s policies and procedures, and contribute to the review and development of policy and practice;
- to promote and uphold the Cathedral’s reputation and good standing at all times.
Person specification
Essential
- Communicant member of the Church of England (within the meaning given in Rule 83(2) of the Church Representation Rules), or a communicant member of a Church which is not in communion with the Church of England but subscribes to the doctrine of the Holy Trinity
- Committed to the Cathedral’s Christian vision, values, mission and ministry.
- Able to carry out legal duties as set out in the Charity Commission’s ‘CC3 - The Essential Trustee’ and make decisions in accordance with the guidance provided in ‘CC27 – Decision-making for charity trustees’.
- Willing to follow the Chapter’s Code of Conduct and to uphold all of the Chapter’s safeguarding responsibilities.
- Willing to complete appropriate safeguarding training and DBS checking.
- Demonstrable strategic leadership and governance skills; previous experience volunteering as a trustee is welcome but not essential.
- Willingness to attend to professional personal development including undertaking training.
- Able to commit a minimum of eight hours a month to attending Chapter meetings (or other business on behalf of the Chapter) including preparation for meetings.
Desirable
- A professional background or significant experience of working in one (or more) of the following areas:
- strategic human resources management
- property management / development
- strategic planning
ELIGIBILITY
The Chapter members must be eligible to be trustees under the Charities Act. The Chapter members may not act as a trustee if they are disqualified unless authorised to do so by a waiver from the Commission. The reasons for disqualification, issued by the Commission include:
- being bankrupt or having an individual voluntary arrangement (IVA);
- having an unspent conviction for certain offences;
- being on the Sex Offenders Register
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Pursuing the role
If you are successful you will need to undertake induction & training for role at these dates:
- Welcome Event (Induction) - 04/01/26
Closing date for these opportunities is: 31/03/2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Friends carefully recruits, trains, and matches volunteers with families in Central-West London. Our befriending volunteers offer long-term practical and emotional support based on each family's unique needs and potential. We offer two befriending volunteer opportunities with us-, Big Buddies and Parent Buddies.
Our Big Buddies support young people, aged 10-18, for a few hours each week over a period of 6 -12 months. With encouragement and support, volunteers will aim to help young people to discover their strengths and build confidence.
Support may look like:
- Helping to strengthen family relationships.
- Providing a listening ear
- Taking young person to the cinema, museums, libraries - broadening their horizons!
Essential Criteria:
- Can commit to the Big Buddies programme for a minimum of 6 months
- 18+
- Must have lived in the UK for the last 2 years
What we provide in return:
- Full induction training and ongoing training
- Full DBS check
- Support and supervision
- The chance to learn new skills
- References provided after 6 months' commitment
- Reimbursement of travel and session expenses
We are an equal opportunities charity and we value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and would like to encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.
In the first instance, please register your interest in becoming a volunteer with us by contacting us here for an online application form.
Once we've reviewed your application, a member of our team will be in touch with next steps.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Friends carefully recruit, train, and match volunteers with families in Central-West London. Our volunteer befrienders offer practical and emotional support based on each family's unique needs and potential. We offer two volunteer opportunities - Big Buddies and Parent Buddies.
Volunteers will aim to help parents to discover their strengths, build confidence, and resolve difficulties. Volunteers meet with their match weekly for a period of 6 -12 months.
Activities might include:
- Supporting a parent to take their children on days out.
- Helping to strengthen family relationships.
- Providing a listening ear.
- Helping parents to build confidence in themselves.
Essential Criteria:
- You must be able to commit to the Parent Buddy programme for a minimum of 6 months.
- 18+
- Must have lived in the UK for the last 2 years
What we provide in return:
- Full induction training and ongoing training
- DBS check
- Weekly supervision and support
- The chance to learn new skills
- References provided after 6 months' commitment
- Reimbursement of travel and session expenses
We are an equal opportunities charity and value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.
In the first instance, please register your interest in becoming a volunteer with us - you can do that by contacting us here for an application form.
Once we've reviewed your application, a member of our team will be in touch with next steps.
The client requests no contact from agencies or media sales.
Do you want to help change the future? And make your mark on our democracy?
Join us.
Elect Her is building a world where 51% (or more!) of elected officials are women. We are a non-partisan organisation working to motivate, support and equip women in all their diversity to stand for political office, in Britain, and thrive once there.
At Elect Her, women receive the support they need on their unique political journey. Every democratic path is different and consequently we have targeted interventions, at each stage, to provide the best tools to improve women’s chances and access to elected office and, once there, help them remain in office. At the local level 50% of the women we support win - but every woman who stands makes democracy, democracy!
Despite progress, women remain underrepresented at all levels of UK politics—only 40% nationally, 27% regionally, and 34% locally. This is not due to a lack of capable women, but because the political system is structurally biased. We’ve mapped the barriers to entry and are working on removing them and reshaping the political system so that all women can thrive once elected.
We’re recruiting for three new Directors to join our board, including a Treasurer.
If you are strategic, constructively critical, collaborative and with a passion for representation - we want to hear from you!
Closing date for applications is 27th February 2026
We can’t wait to meet you!
Please send a written letter (no more than two pages), or audio or video recording
(no longer than 5 minutes), setting out the experience (including work, voluntary,
and lived) you would bring to the role of Director and how you hope to gain from
the experience.
Please share the details of 2 people who can give you references.
We only accept emailed written/audio/video applications. If you require a
reasonable adjustment or other assistance to participate in the recruitment
process, please advise by email to the address above. If you have access
requirements, please tell us when you submit your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why do we need your help?
Food banks provide three-day emergency food parcels for people in crisis, working in partnership with organisations across the community. Drivers play a fundamental role in the running of the food bank, collecting food donations from a variety of locations such as supermarkets or churches across the local area as well as distributing the sorted donations from the warehouse to the local food bank centres. You will be given all the required training and provided with ongoing support and development opportunities. You will also have a main contact at the food bank throughout your time volunteering with us.
What will you be doing?
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Collecting food donations from collection points such as supermarkets, schools and churches within Brent
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Coordinating with the warehouse manager and supermarket community champions
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Delivering the food donations to the warehouse, located in Willesden
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Transporting sorted food from the warehouse across two food banks within Brent
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Regular loading and unloading of vehicles, helping your driver buddy
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Regular driving across the local area
The skills you need:
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Clean and current driving licence
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Physically strong and capable of carrying heavy boxes of canned foods
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Experienced and confident driver, you will be driving a small van around Brent
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Adaptable and flexible, sometimes we need to change your driving route or times
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Personable and committed, you will be the representatives of Brent Foodbank amongst our supermarket community
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You will need to follow the driving policy of the food bank
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You should enjoy being part of a volunteer team
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Have an eye for detail and be able to solve problems
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If you can’t drive but enjoy being out on the road, you can also be a driver buddy!
What’s in it for you?
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Using your existing skills to make a difference
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Meet new people who share your passion to end poverty in the community
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Make a real difference to the running of your food bank
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The opportunity to serve your local community
You will be given all the required training and provided with ongoing support and development opportunities. You will also have a main contact at the food bank throughout your time volunteering with us.
We recognise that we have under-represented groups within our team. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as parents or carers who are re-entering volunteering after a career break, people who are LGBTQ+, from Black, Asian, and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Helpers work directly with young people in St John Ambulance Badger Setts and Cadet Units. By supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Pursuing the role
If you are successful you will need to undertake induction & training for role at these dates:
- Welcome Event (Induction) - 12/05/2026
Closing date for these opportunities is: 31/03/2026
We'll invite you for a friendly chat to get to know you better and see how your skills and passion align with working with young people.
We are recruiting Youth Helpers to assist at our various Cadet and Badger groups in the Surrey area.
Youth Helpers work directly with young people in St John Ambulance Badger Setts and Cadet Units by supporting our Youth Leaders to deliver a sessions across our range of programmes. In this role, you'll support the learning and development of young people into the next generation of health citizens. Youth Helpers also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Pursuing the role
If you are successful you will need to undertake induction & training for role at these dates:
- Welcome Event (Induction) - 31/01/2026.
To apply for this opportunity please follow the link below:
Youth Leaders work directly with young people in St John Ambulance Badger Setts and Cadet Units. By organising a mixed weekly programme, this role will support the learning and development of young people into the next generation of health citizens. Youth Leaders also help young people develop their confidence, teamwork skills, self-discipline, and generally encourage them to strive to be the best they can be, as well as supervise and support other adult volunteers in their team.
You’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Pursuing the role
If you are successful you will need to undertake induction & training for role at these dates:
- Welcome Event (Induction) - 19/05/2026
Closing date for these opportunities is: 24/02/2026
Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
About the role:
As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring.
Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world.
We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.
No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
Key responsibilities: Shop volunteer
You’ll spend time doing a range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
Key responsibilities: Till volunteer
Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.
Key responsibilities: Key volunteer
Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.
Skills and qualities:
This role would suit you if you’re:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What we offer you:
As one of our volunteers, you’ll get:
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
Our values:
Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:
- We include
- We collaborate
- We find a way
- We challenge
- We celebrate
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Are you ready to put your digital marketing skills into practice and make a real impact? As a Volunteer Digital Marketing Manager with TESYouth, you’ll gain invaluable hands-on experience while helping us grow our online presence and reach.
In this role, you’ll be part of a team that values creativity, innovation, and collaboration. You’ll play a key role in developing and implementing strategies that strengthen our brand message, boost engagement, and drive traffic to our digital platforms.
Responsibilities
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Increase traffic and visibility across TESYouth’s digital channels.
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Grow our brand message, vision, and online presence.
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Develop and manage digital marketing campaigns.
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Monitor and analyse performance using SEO, Google Analytics, and other tools.
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Collaborate with the creative and communications teams to align marketing activities.
Requirements
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Experience in digital marketing and social media management.
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Working knowledge of SEO, Google Analytics, and related tools.
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Strong communication and organisational skills.
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Proactive, dedicated, and willing to learn.
Additional Information
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This is a voluntary role and can be carried out entirely remotely.
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All reasonable expenses will be reimbursed.
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Flexible hours – ideal for those looking to gain professional experience while contributing to a meaningful cause.
About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.
Together with our collaborators and partners, we aim to make a lasting positive impact in the community.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
About the role:
As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring.
Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world.
We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.
No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
Key responsibilities: Shop volunteer
You’ll spend time doing a range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
Key responsibilities: Till volunteer
Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.
Key responsibilities: Key volunteer
Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.
Skills and qualities:
This role would suit you if you’re:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What we offer you:
As one of our volunteers, you’ll get:
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
Our values:
Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:
- We include
- We collaborate
- We find a way
- We challenge
- We celebrate
We believe that every disabled person should have the opportunity to connect with others and be included in the world.






