Training volunteer volunteer roles

Caritas Young Parents’ Service offers accommodation-based support to young parents and their children who have experienced chaotic and/or unsafe lifestyles. We aim to keep families together and equip them with the tools they need to move on to independent living. We provide a safe space for parents to confidently parent their child.

We show parents how to play with their babies and toddlers to help them to develop new skills through guided play sessions and story times. We run skills and wellbeing sessions for the parents to help them develop independent living skills, such as how to cook on a budget.

We are excited to advertise for a new volunteer that can help deliver these activities, so if you have any skills that you are not utilising, you might be just who we are looking for.

What you will be doing

• Supporting the staff-led delivery of creative age-appropriate activities for the children, wellbeing-focused sessions for the parents and getting involved with the activities and sessions organised by staff.
• Supporting staff led activities focused on day-to-day tasks that will increase confidence, such as basic cookery sessions
• Empathising with young people experiencing parenthood for the first time.
• Volunteers are required to follow all Caritas safeguarding, confidentiality and professional boundaries policies at all times. Any concerns about the welfare of any of the children or adults who use the services must be acted upon in accordance with our Safeguarding Policy.
• Volunteers be responsible to the Service Manager who would organise their induction and ongoing supervision.
• Volunteers would be expected to ensure the confidentiality of the people who use the service, and not share any information relating to them outside of the service team.
• Volunteers will be working alongside a member of staff - either the service manager or a project worker. Once a volunteer is confident and the manager is happy with their approach then they may be left to complete a play session, for example, but they would not be working alone in the building.
• This role requires a commitment of 5 to 10 hours per week. The role is open ended not fixed term.

The skills you need

• Empathy
• Good listener
• Good communication skills
• Patience
• Respect
• Some residents may have experienced trauma, homelessness, abuse or family breakdown. Volunteers should be comfortable working in a sensitive and supportive environment.

What's in it for you

• Opportunity to use your experience and skills to support people in your communities to whom your support matters.
• Growing confidence and esteem
• Full induction and training
• Further training opportunities

Disclaimer

Please read before applying: As part of the safer recruitment process, we will be requesting an Enhanced Disclosure and Barring Service (DBS) check and two references for this role. Having a criminal record is not necessarily a bar to volunteering within the organisation. This will depend on the nature of the position and the circumstances and the background of the offences. Prior to starting with us you will be required to complete mandatory online training modules.

Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

As a Volunteer Musician, you will bring joy, comfort, and connection to the people we support, by sharing live music. Your performances will provide meaningful engagement, foster a sense of community, and enhance emotional and mental well-being.

• Play musical instruments or sing for small groups or individuals.

Tailor performances to the preferences and needs of the people we support (e.g., familiar songs or soothing melodies).

• Encourage the people we support to sing along or participate in simple ways (e.g., clapping, tapping rhythms).

• Create a welcoming, inclusive atmosphere during your sessions.

• Adjust your style or volume to suit the home setting and individuals’ sensitivities.

• Be attentive to the emotional and physical responses of individuals during performances.

• Work with care home staff to schedule performances and understand the unique needs of the residents.

• Communicate any concerns or noteworthy interactions with staff.

Skills required

• Proficiency in at least one musical instrument or singing.

• Warm, friendly, and compassionate demeanour.

• Patience and adaptability to engage with people of varying abilities and preferences.

• A genuine interest in contributing to the well-being of the people we support.

To ensure the safety of the people we support, we require a DBS check and two satisfactory references before a volunteer role is confirmed. As you will be volunteering directly with vulnerable individuals, you will also be required to undertake safeguarding training, as well as any training which is specific to the role.

Benefits

• This is a fantastic opportunity to give something positive back to society and have a direct impact on people’s lives.  

• Through this volunteer role, you can gain experience and develop your skill set. On top of this, SeeAbility provides training which could be added to your CV.

• Volunteers can claim travel expenses.

About Us 

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

We are looking for a volunteer to befriend and read to someone we support at our services. You will provide companionship to someone we support by spending time with them, visiting them and reading to them. 

Skills required

• To love to read

• To have a good sense of humour, love to chat and be a good listener

• To be punctual and reliable

• To be kind, empathetic and patient

• To be able to deal with information in line with our data protection and confidentiality procedures

• To be able to assist when necessary with sighted guide/orientation.

Training required for this role (all delivered vis e-learning)

• Safeguarding

• H&S

• Manual Handling

• How to be Eye Care Aware

• Fire Safety

• Infection Control

• Data Security and Confidentiality

• First Aid

All these courses will take approximately 40-60 minutes, apart from the First Aid which is 2 hours.

Benefits

This is a fantastic opportunity to have a direct impact upon the lives of others. 

SeeAbility provides training and this can help you to develop new skills.

Through this volunteer role, you can gain experience and develop your skill set. On top of this, SeeAbility provides training which could be added to your CV.

Volunteers can claim travel expenses.

About US 

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Are you a dog lover? Do you have the time to help raise a life-changing puppy? Would you like to make a difference to someone's life? If you've answered yes to these questions, then this role could be perfect for you! 

As a Puppy Raiser, you'll provide a 6-8 week-old puppy with the vital foundation for its future role as a guide dog. You'll be looking after a puppy for 12-16 months and will guide him or her through training, socialisation, the introduction of new environments and experiences while providing a loving home.

There might be the odd chewed slipper along the way, but nothing beats the rewarding feeling of loving and raising a puppy who will go on to make an enormous difference to someone living with sight loss.

What you'll be doing:

• Engaging with our world-class training programme to prepare your puppy for the next stages of becoming a guide dog.
• Providing care and support for your puppy at home e.g., loving, grooming and feeding him or her. 
• Socialising your puppy and introducing him or her to a variety of environments to increase confidence – this can be as simple as taking your puppy with you to the shops, office or park as you go about your everyday life.
• Teaching your puppy to be comfortable alone - gradually building up from a few minutes to a maximum of four hours.
• Taking your puppy to monthly puppy classes, and interacting with other puppy raisers in your community whilst refreshing your training and sharing tips.
• Meeting with your volunteer manager as frequently as needed to discuss any changes or issues with your puppy.
• Completing short questionnaires about your puppy’s development.

You'll ideally have:

• A loving home with enough time to invest in raising a puppy and attending to their needs (e.g. toilet training). If you work from home or have hobbies, you'll need to be available to give the puppy regular attention alongside these.
• Someone at home who is physically able to handle large breed dogs (around 25-40kg).
• Access to a car, so that you can get your puppy used to travelling.
• The agreement of your landlord to have a dog in the property if you rent your home. 
• A safe secure area outside for your puppy to go to the toilet.

What you'll get:

• The satisfaction of knowing you're supporting people with sight loss to live actively, independently, and well.
• The rewarding feeling of watching a mischievous puppy learn new training techniques to help them develop into a guide dog.
• The opportunity to participate in our bespoke world-class training programme – this can help you train your own dogs or advance a future career in dog handling.
• The opportunity to have a loveable, canine companion, proven to reduce feelings of stress and improve fitness – you’ll be out walking rain or shine!
• The chance to be part of the inspirational Guide Dogs community, meeting like-minded people and interacting with a community of puppy raisers in your area.
• A dedicated volunteer manager and fellow peers who will help support you throughout your role.

s a volunteer you'll have access to our world-class training programme, to implement with your puppy in training, a great bonus for any dog owner! This is delivered in an interactive and engaging manner, using a mixture of different learning techniques virtually e.g., videos, documents and e-learning modules. Examples of the modules you'll have access to include:

• Food manners
• Greeting new visitors
• Being home alone
• Settling in new environments

You'll receive plenty of support from your volunteer manager who will help you work through these training modules with your puppy. We also offer puppy classes for puppy raisers in the local area to get together, share stories and provide refreshers on training techniques. 

Volunteering for Guide Dogs should never leave you out of pocket. We’ll make sure we pay any pre-agreed expenses related to volunteering with us, including veterinary costs, food costs for the puppy and other materials needed for the puppy’s training. We will also pay an optional allowance of up to £100 a year to offset additional costs, and we have working agreements with certain bus and train operating companies, letting you take your puppy on short training journeys free of charge.

Minimum age of applicant: 18.

To find out if this role is available in your area, please click 'Redirect to recruiter' at the top of the page, and use the postcode search function on the Guide Dogs website to explore local opportunities. 

Volunteer with the MS Society Help Hub

Do you want to make a real difference to people affected by MS? 

Our MS Help Hub is a national service that supports around 20,000 enquiries every year, providing trusted information and emotional support to people living with MS, their families, friends and carers. 

We’re looking for compassionate and supportive volunteers to join our national team and help ensure no one has to face MS alone.

As a home based MS Help Hub Volunteer, you’ll provide emotional support and practical information through telephone conversations. You’ll help people access services, resources and support in a welcoming, non-judgemental environment.

You don’t need to have all the answers. Full training, ongoing support and guidance from staff, other volunteers and specialists will be provided throughout your volunteering journey. (Information on training dates can be found below) 

Join our passionate volunteer community and help make sure no one has to face MS alone.

Time commitment

This flexible, home-based role involves an agreed commitment of three volunteering hours each week, plus attendance at monthly team meetings.

Preferred cover times are Monday to Friday between 11am and 1pm, although all availability will be considered. The Help Hub operates Monday to Friday, 9am–5pm.

Training 

Training will consist of online modules, each taking between 30-90 minutes which will be delivered on Tuesdays and Thursdays, am and pm, every week during July and August. You must be able to commit to these training times. Please see the longer advertisement on information on how to contact us with questions around training 

What you’ll be doing

• Offering emotional support and information in a non-judgemental and non-directive way 

• Using active listening skills to support a range of conversations 

• Signposting people affected by MS to relevant services and support 

• Developing awareness of social and medical issues affecting people with MS, including statutory services and welfare benefits 

• Recording enquiry information in line with our Data Protection Policy 

• Escalating safeguarding concerns and referring complex enquiries when needed 

• Attending monthly team meetings and training sessions 

• Keeping up to date with MS news and our work across the UK 

What we’re looking for

We’d love to hear from people who are:

• Empathetic, supportive and non-judgemental 

• Comfortable communicating with a wide range of people 

• Willing to learn and develop new skills 

• Able to maintain confidentiality and professional boundaries 

• Comfortable using digital systems and online resources 

• Able to work as part of a team and ask for support when needed 

Training and support

You’ll receive:

• A full induction and Help Hub training 

• Ongoing support from staff and fellow volunteers 

• Access to learning and development opportunities 

• Quarterly access to external supervision 

• A Volunteer Welcome Pack 

Mandatory training includes:

• Data Protection 

• Safeguarding 

• Shape of Contact 

• Role-specific Help Hub training 

What you’ll gain

• The opportunity to make a real difference to people affected by MS 

• Experience supporting people through meaningful conversations 

• Increased confidence and communication skills 

• Knowledge of MS and related support services 

• Experience working as part of a supportive national team 

• Opportunities to influence and contribute to our work 

• Reimbursement of agreed expenses related to your role 

Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

We value our volunteers and seek to ensure their diverse roles are rewarding and beneficial to all. Waythrough holds the Investors in Volunteers accreditation.

The role:

We are looking for a Complementary Therapy Volunteer who can offer Reflexology to adults, as this has been popular with clients in the past.  You will have the opportunity to use your practice to really make a positive impact on the wellbeing of those people joining your sessions, who may be facing real difficulty.

Tasks may include:

• Facilitating therapeutic Reflexology sessions in a suitable space at our service (number of clients agreed locally), in line with professional standards and Waythrough guidelines.
• Create a calm and supportive environment for clients.
• Liaising with staff and service users to gain feedback about the service which helps inform decisions and support.
• Attending one-to-one supervisions to reflect on client sessions and experience of the role.
• Adhering to policies related to areas such as safeguarding, information governance and health and safety.

Personal skills/qualities

Skills/qualities we would like you to bring to the role:

We welcome volunteers from all backgrounds and especially value lived experience. For this role, we are looking for someone who brings:

• Recognised reflexology qualification (minimum Level 3 or equivalent).
• Understanding of how holistic therapies can support physical and mental wellbeing.
• Good communication and interpersonal skills.
• Ability to maintain professional boundaries and confidentiality.
• Reliability, punctuality, and professionalism.
• Ability to work independently and as part of a team.
• Commitment to Waythrough’s mission and values.
• An understanding of Waythrough – information is available on our website.
• A genuine interest in being part of the mission and vision of Waythrough.
• Ability to maintain confidentiality, professional boundaries, adhere to Waythrough policies and media guidelines, engage in supervision, and complete relevant training.

Waythrough

What Volunteers can expect from us:

Volunteering with Waythrough offers people a unique chance to have a significant positive impact on people’s lives. We work both with and within diverse communities across the UK and every day we see people making positive changes to turn their lives around. We also offer:

• Regular supervision and support
• Induction and access to online and face to face training
• To learn and practice new skills within a teamwork setting
• To feel part of a team and the wider Waythrough organisation
• Opportunities to progress and experience other areas of Waythrough's work
• Reasonable travel expenses reimbursed with proof of journey, if applicable

Our values:

Our values underpin everything we do – from how we work together through to how we design and deliver services. All our work to fulfil this vision is strengthened by our values.

• Kindness - be generous, caring and understanding
• Courage - be bold, trust, commit
• Respect - everyone deserves dignity

Timing:  Friday Mornings (Flexible start time dependent on the volunteer’s availability). The service is open 10am-6pm. We ask that people are able to commit to a few hours per week for at least 6 months but try to work around volunteers’ availability. 
 

Training: Prior to start date, a volunteer is required to attend a one-day induction workshop offered online or in person. Following the start date, volunteers have access to our training platform, Workday, and may be asked to complete several training modules applicable to their role within their first 3 months.

Have you got a passion for making an impact in your local community? Could you support us to launch community fundraising within your local community?

Help Caudwell Children to raise funds that support disabled and neurodivergent children to realise their full potential?

What will you be doing?

• Assist in planning, promoting, and delivering community fundraising events (e.g., charity walks, bake sales, raffles).

• Support local people with fundraising activities. •

• Represent the organisation at community events, ensuring a welcoming atmosphere and sharing information about Caudwell Children

• Keep accurate records of donations and fundraising activities in line with guidelines.

What skills would be useful?

• Friendly and approachable

• Organised

• Creative and enthusiastic about fundraising

• Previous fundraising or event coordination experience

What’s in it for you?

• Relevant training, mentoring and support will be provided

• Gain experience to add on to your CV

• Utilise your skills and learn new ones.

• Social opportunities

• Access to wellbeing support

• Out of pocket travel expenses can be reimbursed

• We strive to make reasonable adjustments and improve accessibility

How much time are you expected to give and when?

Volunteering is flexible. The brilliant thing about this role is you can do as much or as little as you like. Weekdays or weekends, daytime or evenings, there is lots of choice.

Where is the role located?

Looking for volunteers based across Staffordshire, support provided remotely. Minimum age for this role: 16

SV 2 has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members. We support people irrespective of age, gender or when the abuse occurred.

We are looking to recruit a team of events volunteers to help raise awareness of SV2 services at external events, celebrations and various festivals across Derbyshire.

Requirements: You must be over the age of 18 along with having great communication and interpersonal skills. You must be flexible and willing to volunteer at various locations including outside events on a rota basis with the expectation of approximately 1-2 events per month (travel expenses will be covered).

You must be enthusiastic about raising awareness of sexual abuse. You will also need access to a car with business insurance which can be used to transport marketing material such as banners and leaflets to events for this role.

If you think you have the right skills and experience, then we are keen to hear from you.

Responsibilities: You will be working with a small team of volunteers to provide a visible presence in order to promote SV2 services and raise aware of sexual abuse at various events within the county. At the start and end of the event you will be expected to set up and pack away SV2 promotion materials and banners.

You must have excellent communication skills and the ability to build rapport with a wide range of people. You will need to be non-judgemental and stay calm in sometimes challenging situations.
 

Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.

If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.

• Are you over 18 and living in the UK? You must be over the 18 years of age and live permanently in the UK.
• Do you have a mobile phone or laptop? You can do this role whether you are, whether it be on a sofa or on a plane.
• How much time can you give? As much as you want to do. We are flexible and like to work around you.
• Do you like to learn? We provide training for all volunteers that join us. You'll have access to our courses to help you advance your knowledge and certificates to add to your CV.

How does it work?

In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.

We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.

Important information:

In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.

Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.

Childline Volunteer Counsellor- Someone who wants to make a difference to children’s lives by being there to listen when they feel they have no one else to turn to. As a Childline counsellor, you’ll be there for young people and listen to them as they open up about whatever is worrying them, whether it’s bullying, abuse, self-harm or family relationships – you’ll be there to support them.

What you’ll do

You’ll volunteer in our Leeds Childline base, offering counselling support to children and young people over the phone or through our 1-2-1 online chat. Your supervisor will help you develop and evaluate your counselling skills. After your initial training, you will be able to help young people as well as identify when a child or young person may be at risk, but don’t worry a supervisor will be on hand to give you plenty of support.

What you’ll get

You’ll receive training sessions over 12 weeks to prepare you for the role. When you start your regular shifts, a supervisor will be around all times to support you. Every shift includes a briefing and debriefing alongside other volunteers. Supervisors will also give you regular one-to-one support and group supervisions.

What we’ll need from you

Signing up to be a Childline counsellor is a big commitment and requires lots of training so, we do ask people to stay in the role for a minimum of one year.

We’ll also need to do some routine safeguarding checks, including an enhanced criminal record check and at least two satisfactory references with at least one covering a period of five years or more with no gaps. It’s nothing to worry about, and we can answer any questions you have about this.

Who’s right for the role?

While we think this role is suitable for a whole range of people, we are particularly looking for those with the following qualities and experience.

• Passionate about helping young people and children
• Great communication skills
• Empathetic and perceptive
• able to think on your feet
• works well within a team
• emotional resilience

Why volunteer with us?

Not only will you gain valuable experience throughout your volunteering journey, you’ll also have access to useful resources including a catalogue of online training, discount portal and NSPCC inMind – an online mindfulness resource.

You’ll be fully supported throughout your volunteer journey with us and will have a dedicated key contact should you have any questions along the way.

Volunteer Receptionist / Administration Support

Organisation: Rotherham & Barnsley Mind
Location: Osborne House, Rotherham
(May be required to work at other RB Mind locations occasionally)
Responsible to: Director of Services
Role Type: Voluntary (unpaid)
Time Commitment: Flexible
Expenses: Reasonable out‑of‑pocket expenses reimbursed in line with policy

About the Role

Rotherham & Barnsley Mind are seeking a Receptionist / Administration Support Volunteer to provide a friendly, professional front‑of‑house service at our Rotherham office.

This is a key volunteer role within the organisation. As the first point of contact, you will help create a welcoming, calm and supportive environment for people accessing our mental health services, as well as staff, volunteers and visitors.

The role also includes a range of general administrative tasks to support the smooth running of the organisation. We are looking for a reliable and flexible volunteer who enjoys working with people and supporting a busy office environment.

Key Responsibilities

Reception & Front‑of‑House

• Provide a warm, respectful and professional welcome to all visitors
• Answer incoming telephone calls, take messages and direct enquiries appropriately
• Ensure visitors sign in and out of the building in line with Health & Safety procedures
• Maintain a tidy, welcoming reception and waiting area
• Make refreshments for visitors where required
• Act as a first point of contact for suppliers and contractors
• Support cashless payments for services where applicable (with training and supervision)

Administration & Office Support

• Support with general administrative tasks such as photocopying, scanning and printing
• Assist with managing the room booking diary
• Deal with incoming and outgoing post
• Support stock checks and ordering of office supplies (e.g. stationery and kitchen items)
• Input basic information and update records on internal systems, following GDPR guidance
• Provide ad‑hoc administrative support to staff and services as required

Health, Safety & Safeguarding

• Support the Office Manager in maintaining a safe and secure building
• Assist with opening and closing the building, where appropriate and agreed
• Undertake health and safety responsibilities appropriate to a volunteer role
  (e.g. fire marshal or first aid support – training provided if required)
• Recognise and promptly raise any safeguarding concerns with a named staff member

Boundaries of the Role

This is a non‑therapeutic volunteer role. You will not be expected to provide counselling or mental health advice. Clear boundaries will be in place, and support will always be available from staff.

Skills, Experience & Attributes

Essential

• Friendly, approachable and non‑judgemental manner
• Good communication skills, both face‑to‑face and on the telephone
• Ability to maintain confidentiality and professional boundaries
• Reliability and commitment to agreed volunteer hours
• Willingness to follow policies, procedures and guidance

Desirable

• Previous reception, administration or customer service experience
• Basic IT skills (email, Word, simple record systems)
• Interest in mental health, wellbeing and community services
• Experience working with the public or in a support environment

What We Offer

• Full volunteer induction and role‑specific training
• Ongoing support and supervision
• Training in safeguarding, confidentiality, equality and boundaries
• Opportunity to develop transferable administration and communication skills
• Experience within a leading mental health charity
• A chance to make a meaningful difference to your local community

Equality, Diversity & Inclusion

Rotherham & Barnsley Mind is committed to equality, diversity and inclusion. We welcome volunteers from all backgrounds and with lived experience of mental health, and we make reasonable adjustments wherever possible.

Safeguarding & Checks

An Enhanced DBS check may be required for this role depending on duties and access to vulnerable adults. This will be arranged and paid for by the organisation.

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Chatting to customers, giving great service on the till.
• Selecting, sorting, and pricing donated stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Accepting donations from members of the public, speaking to the donors and asking them a few questions..
• Following clear instructions to label donations in order to maximise income.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others
• Happy to speak with other people, and follow instructions to complete a task

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers