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We're looking for Initial Contact Advisers across our offices in South West Surrey: Cranleigh, Farnham, Godalming, Guildford, Haslemere.
What will you do?
● complete an introduction to Citizens Advice and training for your role
● talk to clients over the phone, face to face, or online to explore whatproblems they’ve come for help with
● assess clients capacity and the level of help they need, to decide nextsteps
● find information about the clients’ problems and help them to understandtheir options
● identify when a client needs more in depth help than you can give at initialcontact, and make an appointment for them to come back
● write a summary of the clients’ problems and what action you’ve taken
● look out for problems’ that are common, or are unfair, and write a shortreport about the problem or a letter to an elected official like an MP, AMor local councillor.
Some examples of what you could do:
● help a client with rent arrears find how to get help with their rent, andtake the first steps to secure their housing
● help someone with debts work out a reasonable amount to pay back, andmake a phonecall to an organisation they owe money to.
● explore what benefits a client is entitled to and to take the first steps inmaking a benefit claim.
What’s in it for you?
● make a real difference to people’s lives
● learn about a range of issues such as benefits, debt, employment and housing
● build on valuable skills such as communication, listening and analysing
● increase your employability
● work with a range of different people, independently and in a team.
● have a positive impact in your community.
And we’ll reimburse your travel expenses too.
What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
● be friendly and approachable
● be non-judgmental and respect views, values and cultures that are different to your own
● have good listening skills
● have excellent verbal and written communication skills
● have good maths and IT skills
● be able to understand information and explain it to others
● be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
● be willing to undertake training in your role
How much time do you need to give?
Ideally we ask for 6 hours per week, which can be over one day or spread over two days, for at least 6 months.
Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
If you are interested in becoming an assessor and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.
Contact details
To apply, please fill out a Volunteer Application Form.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help our registered charity with retreats or community events!
We are a registered charity, housed in a beautiful English medieval manor with an ancient courtyard and a magnificent timbered Great Hall, dating from the 13th century. It is situated in extensive grounds where deer roam freely and where squirrels run up and down trees.
We are recruiting volunteers to join and to help us run activities. In exchange of your work, we offer free board, including 3 meals a day. We hold retreats, workshops, and run a weekly community cafe intended to create an exchange between the Abbey charity and the local community.
As a volunteer, you will play a crucial role in creating a welcoming and comfortable environment for our guests and visitors and you will greatly benefit from the interactions with our retreat visitors who come from all ways of life.
You will have your own unique room in this ancient building BUT DEPENDING ON THE ACTIVITIES (usually during a retreat) YOU CAN BE ASKED TO SHARE A ROOM WITH ANOTHER VOLUNTEER — always around the same age and gender, and usually for no more than 3 or 4 nights. The rooms are not en-suite but there are showers and toilets nearby. The food provided is vegetarian.
PLEASE NOTE THAT YOUR STAY IS SUBJECT TO A ONE WEEK TRIAL. It is something to keep in mind before applying. This rule applies to us as well as to you: the first week is an opportunity for both sides to make sure that the arrangement is a good fit.
For UK nationals or people with the settled status, you can stay at the Abbey for up to 3 months.
We expect volunteers to help 25 hours per week. You must be able to help flexibly, both independently and as part of a group, and without us having to chase you. Please note that we are expecting from our volunteers to help with whatever is needed rather than what they want to do. We expect volunteers to be responsible, proactive, mature and respectful.
Most of the help is very straight forward and does not require special skills: we mainly need help to keep the place clean and tidy and to welcome guests and visitors. We are particularly interested in volunteers with housekeeping and hospitality experience, customer service skills, or volunteers able to help for different tasks as gardening, cooking, cleaning, DIY and so on. If you have a prior interest in mindfulness and/or meditation, we would be very interested if you would like to share your practice.
Your days off may not be the same from one week to another and you don't necessarily have consecutive days off. You will always work on Saturdays as we are running our weekly cafe and you may also sometimes work on Sundays depending on our activities, but you will have time off each week. The Abbey Manager and the Housekeeping & Volunteers Coordinator are very cautious about providing the best balance possible between your work and your free time. Each Monday, you will have your weekly schedule.
After induction and training we like to get our volunteers straight into action. After training you would typically be expected to:
- Assist with cleaning, ironing and preparing the Abbey for our guests
- Give a hand in the kitchen and serve food to our guests and clients
- Welcome guests and visitors.
Please note that you will be sharing a house with a small group of people (usually between 5 and 6), mainly international volunteers, and we expect you to be part of the Abbey life (e.g. you don't take your meals on your own in your room). You will be living, eating and working among other people with different temperaments, cultures and personalities. The Abbey is not the place for you if you don’t enjoy socializing and if you don't wish to be part of a group. Of course, you will have plenty of time for quiet and solitude each day and there will be time for your own work, besides the Abbey tasks, if you are a digital nomad. And on your days off, you do your own things and live your life :)
Our house is a quiet and peaceful place, well suited for rest, reflection and respectful communication. It isn't a place for late night parties, illegal drugs and a city lifestyle — but if you like being surrounded by nature and meeting new people from different cultures as well as living and working together in a friendly and beautiful environment, then this is the place to be. You will have a lot of freedom, autonomy and time for yourself as long as the work is done and the house rules are respected.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
As a Flyer Distributor you will play a crucial role in helping to raise awareness about our services and events within the Enfield community. You will be responsible for disseminating promotional materials such as flyers, brochures, and event announcements to various locations within the Enfield area.
General Key Skills:
Time Commitment
2-4 hours Between 10 am - 2 pm (there are other volunteer opportunities available)
Requirements
A DBS Enhanced check will be required. Training to be provided around safeguarding.
Other Information
Please note: It is a unpaid position however travel costs and other volunteering expenses will be covered.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Volunteer
Winter Fundraising Bucket Collection - Oxford
Role summary
Do you want to join our movement and defend the right to a safe home? We’re looking for volunteers who can join us at a bucket collection event in the community to help us raise money during our Winter fundraising period!
The Oxford event is taking place 10:00-17:00 on 28th November 2026 in Bonn Square.
The housing emergency hurts everyone. The fight to end it starts here!
We’re looking for enthusiastic volunteers to join our Community Fundraising team who canjoin us at a bucket collection event in the community to help us raise money during our Winter fundraising period!
The main thing we need you to do is help us fundraise. You’ll be vital to our fundraising efforts for the Winter Appeal by holding collection buckets in public spaces.
You’ll be supported by one of our Community and Events Assistants or Lead Volunteer to help us to create an energetic and friendly atmosphere to gather donations.
Your support is not only crucial to our fundraising efforts, but it’s also opportunity to have fun, meet new people and experience some wonderful community spirit while contributing towards our mission.
Next Steps:
To apply for this role, please click 'fill in an application'. We'll then be back in touch with applicants to discuss the role further.
Please note, you will be asked to declare any unspent convictions. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hertfordshire’s Family Centre Service brings children’s centres, health visiting and school nursing together, to provide a more joined-up service for children, young people, and their families.
The centres deliver a range of support groups and activities for children and their families to help them be healthy, grow and develop. To make it easy for families to fit sessions and services around their busy lives, access is available from any Hertfordshire Family centre. We have locations across the entire county so please do enquire ensuring you have provided your postcode.
Main Tasks/ Responsibilities/ Activities
To support Public Health Nursing teams by helping parents use baby weighing equipment in a welcoming and safe environment.
Key Responsibilities:
· Welcome parents, carers, and babies to the self-weigh session in a friendly and approachable way.
· Explain how to use the weighing equipment safely and accurately (training provided).
· Support parents to record their baby’s weight on growth charts or apps as appropriate.
· Ensure the weighing area is safe, clean, and ready for families to use.
· Provide reassurance and encouragement to parents and carers.
· Signpost any questions or concerns about a baby’s health or development to a Family Centre staff member
Skills / Abilities / Experience / Qualities
· Friendly, patient, and approachable.
· Good communication and listening skills.
· Confident in supporting parents to use simple equipment (training given).
· Reliable, punctual, and able to work as part of a team.
· Respectful and non-judgemental towards all families.
Training / Support
· A full induction to the service and specific site will be provided.
· Requirement to undertake One YMCA online training courses
· To understand and implement One YMCA’s policies.
· Ongoing support and regular 1:1 meetings
· Access to organisational events throughout the year including Socials, Conferences and Training opportunities.
Additional Information
· Undergo enhanced DBS check
· X2 References required
· Undertake additional training as and when required
· We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role:
ESOL Teaching Support Volunteer To provide one-to-one support to students who need extra help in ESOL (English for Speakers of Other Languages) and Literacy classes at the Baytree Centre. Working under the guidance of the class teacher, you will reinforce lesson content, help students build confidence, and contribute to an inclusive and positive learning environment for adult learners from diverse backgrounds.
Main Responsibilities:
- Work alongside the teaching team to support ESOL and Literacy classes.
- Provide one-to-one assistance to students who require extra support, following the teacher’s delivery.
- Reinforce learning activities and encourage student participation.
- Acknowledge achievements and promote positive behaviour to motivate learners.
- Adhere to Baytree Centre policies and procedures.
Skills and Qualities Required:
- Strong communication skills to effectively interact with both students and educators.
- Empathy, patience, and cultural sensitivity to support students with diverse needs.
- Good organisational skills to help ensure smooth running of classes.
- Ability to collaborate as part of a team while remaining flexible to classroom needs.
- Reliable, punctual, and committed to supporting learners’ progress.
- Interest in language learning, education, or community support.
Commitment:
- Assist in one ESOL and Literacy class (day and time subject to the timetable).
- Minimum commitment of 2 terms.
- Location: The Baytree Centre.
Benefits:
- Gain experience in supporting adult language learning and classroom facilitation.
- Develop cross-cultural communication and organisational skills.
- Contribute to the confidence, skills, and integration of adult learners.
- Be part of a supportive and inclusive volunteer community
This role is open to female applicants only (Equality Act 2010: Schedule 9: Occupational Requirements). Applicants must be 18 years or older.
A Social Inclusion Charity Supporting Women & Girls in London



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Portsmouth Cathedral's Fabric Advisory Committee (FAC) is seeking to recruit two new members to join the existing committee which has expertise in architecture, planning, art, design, and conservation. We are looking for people with extensive experience and sound judgement who can advise within a complex organisation. Applications are particularly welcome from those with liturgical, architectural, museum or heritage backgrounds.
The FAC is responsible to the Cathedrals Fabric Commission for England (CFCE) for the care, conservation and development of the Cathedral and forms part of the planning application for the Grade 1 listed building and its immediate precinct (The Cathedral Green).
As a member of FAC your role will be vital in the oversight of the overall development, conservation and maintenance of the Cathedral building and precinct. Appointees will, as appropriate, provide determination on applications and advise the Cathedral Chapter (the governing body of a cathedral) in line with the statutory responsibility of the Committee under the Care of Cathedrals Measure, remaining true to the values of the Cathedral and its role as a living place of worship.
Term of Office
Members are appointed for up to five years with the option for reappointment. All members are re-appointed every five years. The current Quinquennial runs until 2031.
Time Commitment
FAC meets a minimum of three times a year. Meetings are normally held on mornings in October, February and May in person but with an online option. The committee will need to work more regularly when major capital works or repairs are planned. Ad hoc meetings and support through working groups and/or support to the executive team may be required.
Remuneration
Membership of FAC is an unpaid role. Reasonable travel and out of pocket expenses will be paid in accordance with the Cathedral’s Expenses policy.
Safeguarding
The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary). Members of our committees are expected to undertake any safeguarding training provided by the Church of England and Diocese pertinent to their role and the Cathedral records and manages the checks and courses taken to ensure that training is refreshed as required.
We are committed to ensuring our committees are diverse and representative of the community we serve. There is no requirement to be a Christian, but appointees should be able to understand the ethos and structures of the Church of England, and work in sympathy with the Cathedral’s mission.
Interviews will be held on a rolling basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
***Please note: this is not an internship***
Role Purpose:
Trustees provide strategic leadership, ensuring that St. George's Crypt fulfils its charitable objectives, makes a postive impact in the Leeds community, and remains financially sustainable. Trustees act collectively to safeguard the charity's values, reputation, and long-term effectiveness.
Key Responsibilities:
Governance & Strategic Leadership
Financial Oversight:
Support for Senior Leadership
Advocacy & Representation
Compliance & Accountability
Monitoring Impact
How to apply
To make an application, please:
Recruitment timeline
Closing date: Monday 28 September2026
Shortlisting & Interviews: October 2026
Please download Finance Trustee application pack and application form
Submit with CV to Martin Barry
The client requests no contact from agencies or media sales.
Inclusive Boards is delighted to support University of Birmingham Guild of Students in their search for their next Chair of Trustees.
The Guild of Students plays a key and pivotal role in the student experience at Birmingham, offering a range of services and activities which not only help to attract students to the University, but which also contribute to a vibrant student experience, as well as supporting the wider sense of community and belonging.
The breadth of the Guild’s service and activity portfolio is comparable with other large students’ unions in the Russell Group and as an organisation the Guild is well regarded within the sector. As leaders in the field, the Guild has paved the way in key areas such as representation, student groups and societies, social opportunities, events and activities.
About the Chair opportunity
This is a brilliant opportunity to join an award-winning, multifaceted, and complex charity as our next Chair of Trustees. The Trustee Board is collectively responsible for overseeing the affairs of the Guild and ensuring that the Guild works for and with its membership in all that it does. The Chair’s role is to steward this at the highest level. They act as a role model for the Board, maintaining the highest standards of good governance, with a focus on strategy, risk, and long-term sustainability.
They must ensure a culture of inclusion, trust, and openness where all Trustees contribute their views and expertise, and champion student democracy. The Chair will work closely with the President and Chief Executive Officer, supporting them to achieve the aims and objectives of the Guild’s strategy and vision, and ensure the Guild meets the needs of its diverse student membership.
We are in the final year of the Guild’s 2022-27 strategy (aligned to the University’s priorities under its strategic framework, ‘Birmingham 2030’), making this a formative time as we look beyond 2027, in a challenging time for the Higher Education sector. We are seeking skilled leadership to continue to support us to deliver excellence and are, therefore, looking for an experienced non-executive, with demonstrable experience of supporting organisations at Board level.
The Guild values applications from a wide range of backgrounds that are reflective of the full diversity of Birmingham’s community, in particular from Black, Asian, and minoritised ethnicities as we seek to continually enhance diversity within our governance structures.
We would encourage candidates with current or previous experience in charities or the public sector, with experience of chairing meetings and of non-executive leadership, to apply. A connection to the Guild or University and/or to the West Midlands area is also beneficial, but not essential. Full details are outlined in the role description and person specification.