Youth engagement officer volunteer roles

Positive Futures is seeking a Trustee with professional experience in children’s social care to join our Board. This is a unique opportunity for an experienced practitioner or leader to bring expertise in safeguarding, residential care, and Ofsted-regulated services to the strategic oversight of our organisation. The successful candidate will provide critical insight into care planning, permanence, and supporting excellence in residential settings, ensuring that Positive Homes continues to deliver safe, high-quality services as it grows and responds to national legislative changes.

We seek a professional with experience in:

• Children’s social work
• Safeguarding
• Ofsted-regulated services
• Care planning and permanence
• Supporting residential care excellence

​This trustee will provide critical insight and oversight as Positive Homes grows and adapts to national legislative changes.

If you are committed to improving outcomes for children and young people, and want to contribute your expertise to shaping the governance and strategic direction of a growing, values-led organisation, we would be delighted to hear from you. 

How To Apply

To apply, please submit:

• Your CV
• A short covering letter (max 2 pages) outlining:

           – Why you want to join Positive Futures

           – Which role you are applying for

           – How your experience aligns with our mission and needs

Closing date: 1st March 2026

This Role Is Where Trust Is Built—or Lost
At Tell My Truth and Shame the Devil C.I.C., social media is not a marketing channel. It is often the first place someone tells the truth. The first place a survivor speaks. The first place a young person asks for help, direction, or hope. The Social Media Engagement Officer is the human presence behind our platforms — responding, guiding, holding boundaries, and directing people safely into the right parts of our ecosystem. This is not a growth-hacking role. This is a trust, discernment, and care role.
 
Purpose of the Role
The Social Media Engagement Officer ensures that every interaction on our digital platforms is:

• Human, not automated
• Trauma-aware, not reactive
• Boundaried, not extractive
• Purpose-led, not performative

You are the bridge between content and community — between attention and action.

Experience Qualification and Requirements

Essential experience

• Experience in community engagement, online community management, moderation, or customer support where tone, safety, and trust matter.
• Experience communicating in sensitive contexts (e.g., advocacy, youth work, frontline/community roles, safeguarding-adjacent environments).
• Experience handling challenging messages, conflict, harassment, or emotionally charged content with professionalism and calm judgement.

Essential skills & qualities

• Strong written communication skills, including the ability to respond clearly, respectfully, and consistently in public and private channels.
• Emotional regulation and resilience when exposed to distressing content, survivor stories, or hostile interactions.
• Reliability, discretion, and strong boundaries, including comfort following protocols and escalating without delay.
• Ability to apply trauma-informed language and maintain C.I.C tone-of-voice without offering counselling or personal advice.
• Ability to triage and route people appropriately (donations, volunteering, VFAP, podcast submissions, resources) using approved pathways.
• Attention to detail for logging patterns, risks, and recurring needs, and sharing structured feedback with the team.

Desirable 

• Experience engaging across multiple platforms (TikTok, Instagram, X, YouTube, LinkedIn) and adapting tone to platform norms.
• Familiarity with safeguarding principles, escalation workflows, and online safety practices.

Training & support provided

• Safeguarding protocols and escalation pathways.
• Platform-specific engagement standards and tone-of-voice guidance.
• Escalation and reporting systems, including how to log risks and recurring themes.

Main Responsibilities/ Key Duties

• Monitor comments, replies, and DMs across C.I.C platforms to maintain a safe, respectful, and survivor-centred community environment.
• Respond consistently in alignment with C.I.C values and tone, using trauma-informed language and maintaining clear safeguarding boundaries at all times.
• Direct individuals to the correct pathways and resources, including donation routes, volunteer onboarding, VFAP (Violence-Free Action Pathway), podcast submissions, and approved support information.
• Identify and flag safeguarding concerns immediately to the appropriate role, ensuring that potential risk is not held in engagement channels.
• Escalate high-risk messages using agreed protocols, prioritising urgent or concerning disclosures, threats, harassment, or boundary breaches.
• Help maintain comment spaces that are respectful and free from harassment, minimisation, victim-blaming, grooming behaviour, or abusive language, taking action in line with moderation guidance.
• Support healthy engagement by encouraging constructive dialogue, de-escalating where appropriate, and reinforcing community standards without argument or defensiveness.
• Log patterns, risks, and recurring community needs (e.g., common questions, frequent triggers, misinformation themes, safeguarding hotspots) and feed insights back to the team.
• Work closely with Community Moderation & Safety, Safeguarding, and Campaign/Content teams to ensure joined-up responses and consistent public-facing messaging.
• Maintain confidentiality, discretion, and professional boundaries; you do not counsel, diagnose, or provide emotional support — you route safely and responsibly.

This role is not suitable if you:

• Want to debate or argue online
• Struggle with emotional boundaries
• Seek influencer-style engagement
• Want creative control over content
• Are unable to follow safeguarding procedures strictly

This is not about visibility — it is about responsibility.

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and trust
• Emotional maturity is essential
• Paid roles will emerge as the organisation becomes financially sustainable

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A short scenario-based engagement discussion

If you believe that how we respond matters as much as what we post, and that care is an operational function, not a feeling, this role is for you.

 A Final Word
Social media is about people, not platforms.

If you know that:

• Trust is built through presence, care, and consistency
• Boundaries are a form of protection, not distance
• Privacy and consent are safeguarding responsibilities
• How we respond matters as much as what we post

Join our team to help make sure children, young people and vulnerable adults are always protected and can participate fully in the life of the church.

The Team Safeguarding Officer plays a vital role in building a strong safeguarding culture across our 16 churches. They are the key link between the central Safeguarding Team, local clergy and churches concerning safeguarding matters. They will have an overview of all church activities involving children, young people and vulnerable adults, working closely with Parish Safeguarding Officers to implement safeguarding policy. 

The key aspects of the role are:

• Safeguarding point of contact: Respond well to safeguarding concerns or disclosures and, with the Team Rector or Team Vicars as appropriate, refer them to the Diocesan Safeguarding Team and relevant statutory agencies.

• DBS and training oversight: Ensure staff and volunteers have up-to-date DBS checks and safeguarding training recorded and monitored within the Safeguarding Hub.

• Promote good practice: Uphold Church of England safeguarding policies and guidance 

• Trustee engagement: Keep the Team Council and PCC (Parochial Church Council) members informed about safeguarding developments and risks.

• Compliance and safer recruitment: Use online tools such as Safeguarding Hubs and Dashboards to support compliance.

The role of the Team Safeguarding Officer does not need to be fulfilled by one individual and instead could be shared, with one person taking an outward facing lead (e.g. named point of contact) and another focussing on administrative functions (e.g. managing DBS and training)

About You

We are looking for one or more people who can fulfil some or all of these aspects:

• Approachable and trustworthy, able to listen and respond sensitively to concerns.

• Organised and detail-oriented with the ability to maintain accurate records.

• Committed to safeguarding and willing to champion best practice across the parish.

• Willing to learn online tools such as Safeguarding Hubs and Dashboards.

The role requires an Enhanced Adult & Child DBS with Barring and is subject to the Church of England’s Safer Recruitment process and leadership level safeguarding training. You will be supported by the Diocesan Safeguarding Team, an out of hours service and your local clergy.

As we approach our 30th anniversary in 2028, we are looking for committed new trustees with energy, passion and time who will continue to drive us forward.

Musical talent is everywhere but opportunity isn't: family finances and other obstacles too often get in the way. Young Sounds is here to change this.

For nearly 30 years we've supported talented young people from low-income families, helping them to overcome financial and social barriers. Whether they're making or creating music our programmes help young musicians from across the UK to fulfil their musical potential.

Trustees are expected to engage with and support all aspects of the charity, helping to foster stakeholder relationships, representing the organisation regionally and nationally and ensuring compliance and safeguarding. 

Principal responsibilities are:

• Strategy - contributing actively to the formation of strategy, the Young Sounds business plan, and evaluating the performance of the organisation against the plan.
• Oversight - ensuring that the charity is well run, efficient and compliant with the charity's Articles of Association, its policies, including safeguarding and EDI, governance codes of practice, legal responsibilities and upholding the organisation's reputation and values.
• Advocacy - advocating for the charity at all times, supporting fundraising efforts and promoting the work of the charity in the trustee's daily life.

Requirements:

Previous trustee experience is not necessary, and we welcome trustees who can bring a diversity of life experiences, cultural knowledge and expertise.

As a national charity we are keen to attract trustees from all parts of the UK, and particularly those who are based outside London and the South East.

For this round, we particularly welcome expertise in the following areas:

• EDI and CSR programmes in the creative industries
• Youth culture and content creation
• Music Hub and/or National Curriculum expertise
• Fundraising
• Contemporary music performance and production

Above all we are looking for trustees who are passionate about, and willing to advocate strongly for, giving all young people the opportunity to have a musical life, particularly those facing the most barriers. We also expect trustees to have an overarching commitment to equity, diversity and inclusion.

Please see the Role Information Pack for full details including how to apply.

The Community Officer is responsible for creating an engaging and welcoming environment for volunteers. This encourages and motivates volunteers to get involved and stay involved. This includes encouraging engagement in shared social spaces (Discord and Whatsapp), organising a range of regular socials and supporting with the Ball at conference. 

We are searching for an enthusiastic volunteer to become the Recruitment Officer for our Newcastle branch, this role focuses on encouraging volunteers to join Make a Smile. In terms of member recruitment, they will need to help organise and run training sessions, organise and seek recruitment opportunities such as hosting stalls at Volunteering Fairs, contact through coleges/universities and social media use etc etc. Finally, they will need to encourage trainees to complete the essential training, including hosting intial introduction training sessions and help get volunteers to their first event! 

Working Chance is a unique, pioneering, award-winning national charity that supports women with criminal convictions into employment. We support women to create independent purposeful lives through helping them to build careers, we break cycles of reoffending and we inspire employers to embrace inclusive hiring.

This is an exciting time for Working Chance as we start developing our new three-year strategy which will come into effect from 1 September. The new strategy will see us taking an ever bolder stance on speaking up for women with convictions, solidifying our position as a thought leader on how to improve the employment rate of these women, and moving into providing consultancy for employers seeking our guidance and input on their recruitment and employment practices.

We are looking for an inspiring and committed Chair of Trustees to lead our Board at this exciting point in our development. This is a unique opportunity to shape the strategic direction of a highly respected and impactful charity, while championing a mission that addresses inequality, social justice and economic inclusion.

As Chair, you will work closely with the Chief Executive and fellow trustees to ensure strong governance, clear strategic focus, effective oversight and financial sustainability, while acting as an ambassador for Working Chance and its values. Download the Appointment Brief to learn all about the role, the charity and the recruitment process, and if you think you might be the person we’re looking for, we’d love to hear from you.

Closing date: 9am on Monday 16 March

Role description

The Board of Trustees (“the Board”) is the ultimate governing body of the charity. Working together as members of the Board, Trustees have control of NYO’s property and funds and are responsible for the determination of major strategic, financial and artistic policies; approval of the annual business plan and budget; appointment of the Chief Executive; approval of trustee appointments; and the framework of risk and internal control.

Key responsibilities

Governance & compliance

• Ensure NYO pursues its charitable purposes for public benefit and complies with its governing documents, charity law, company law, and relevant regulations. 
• Manage resources responsibly: protect assets, approve budgets and annual accounts, and oversee financial controls and reserves. 

• Ensure accountability and transparency, including fair, clear reporting in the Trustees’ Annual Report and financial statements. 
• Uphold the Charity Governance Code’s recommended practices for an effective board team and culture. 

Strategy, performance & risk

• Contribute to NYO’s strategy and monitor delivery against objectives; scrutinise performance information and challenge constructively. 
• Identify and manage principal risks; satisfy yourself that systems exist to mitigate them. 

Conduct & conflicts

• Adhere to board ways of working and the Trustee Code of Conduct. Participate in annual board evaluations and training.
• Handle information in accordance with NYO’s data protection and confidentiality policies.
• Declare and manage conflicts of interest and related‑party matters, completing annual declarations and updating the register as needed.

Safeguarding, EDI and culture

• Promote a safeguarding culture; complete annual training; and monitor safeguarding information at board level.
• Champion equality, diversity and inclusion, including accessible meetings and recruitment practices consistent with the Charity Governance Code. 
  
  

Engagement & fundraising

• Play an active role in developing NYO’s networks. Build and maintain relationships with key stakeholders, including donors, sponsors, and partners.
• Support fundraising initiatives and help open doors through your networks.

Additional specialist responsibilities

In addition to the responsibilities that apply to all trustees, this specialist trustee will be expected to:

• Provide insight on the realities young people face today, including barriers to participation and progression, and what helps teenagers thrive in arts and education settings.
• Engage with and help NYO develop its approach to youth voice, across a portfolio including opportunities for agency, ambassadorship, meaningful input into decisions, and building confidence through leadership opportunities.
• Support board-level safeguarding oversight, with particular awareness of safeguarding responsibilities within large-scale youth projects and residential environments.
• Contribute to strategic thinking about inclusion, participation and progression, recognising that when a teenager finds something they love they need opportunities to progress and to explore whether it could be part of their future.

Person Specification

All trustees are expected to demonstrate the following:

• Commitment to NYO’s mission and values, including youth voice.
• Strategic vision and the ability to scrutinise performance information and financial reports.
• Willingness to constructively challenge and devote the necessary time and effort.
• Understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
• Readiness to maintain confidentiality and manage conflicts.
• Good, independent judgement and a willingness to speak your mind.
• Inclusive behaviours and a commitment to Equity, Diversity and Inclusion.
• Ability to work effectively as a member of a team.
• Commitment to the Nolan principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Time commitment

• Attend quarterly Board meetings and ad hoc/standing committee meetings as required
• Attend a board away day every 1-2 years
• Visit at least one NYO residency or project a year and attend key donor events (3-4 evenings per year)
• Participate in induction sessions and attend annual safeguarding training.

Quarterly board meetings usually take place on weekday afternoons (forthcoming: 14 May, 8 July, 22 October 2026 at 3.00 – 5.30pm)

Term of office

• Four‑year term, renewable once on invitation from the Chair.

Remuneration & expenses

• The role is unpaid; reasonable expenses (e.g., travel) are reimbursed.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

WMS is looking for a treasurer trustee and director

WMS is a small, award-winning charity with a bold vision! Our mission is to help people navigate through conflict towards peace. We’ve been running for over 20 years on a social enterprise model. Commercial mediators gift their time and expertise in commercial and workplace mediations, and their fees help to fund our office costs. Community mediations and conflict coaching are also delivered by volunteers.  We provide skills training in our local community, in schools across London and organisations nationwide.  We have a committed Trustee board and a part-time CEO who co-ordinates a team of skilled, experienced freelancers doing case-work, communications, projects and training.

In 2025, we directly supported just under 1,000 people. We processed 286 conflict resolution cases, achieving a 93% resolution rate, and trained over 400 adults and young people in conflict resolution skills.

Over the next three years we want to grow sustainably while maintaining our impact. We are looking for a volunteer with budgeting and forecasting expertise to join the trustee Board because our Treasurer is resigning shortly due to other commitments. 

We need a “hands on” trustee who can act as a key strategic advisor to the CEO and the Board, guiding growth, funding, and major financial decisions.  Currently there are: 

• 4 in person 2 hour evening board meetings per annum, in Clapham Junction

• 4 Zoom meetings per annum for 90 minutes over lunch time

• Annual strategy morning, usually on a Saturday in November

As we don’t have a CFO, the Treasurer also has a short monthly meeting in person or on Zoom with the CEO to discuss financial targets, budgets and forecasts. They support the CEO with the submission of statutory annual accounts and are available for ad hoc advice on financial queries which may arise.

We’d like to hear from people who are motivated by our mission to build peace in a polarized world. We need expertise and experience in financial planning, budgeting, forecasting, and accounting and a willingness to support and challenge the CEO and the Board.

Whilst a knowledge of Charity SORPS would be an advantage, we are open to applications from people who are willing to learn! 

Please send a CV and covering letter outlining your experience and why you’d like to join us before 28 February 2026.  We aim to interview after 9 March and for the Treasurer to join us in time for the new financial year on 1 April 2026.

This Role Ensures Content Reaches Its Full Potential

At Tell My Truth and Shame the Devil C.I.C., we create thousands of pieces of content daily, but content is only effective when it reaches and resonates with communities.The Ambassador Content Enablement Officer ensures that our network of ambassadors knows exactly how to use content effectively, aligning messaging, timing and call-to-actions to maximise impact.This is not a content creation role. It is a teaching, coordination and enablement role critical to turning production into real-world change.

Purpose of the the role:

Train and guide ambassadors on how to use CIC content across platforms. Deliver weekly “what to post” packs with clear instructions. Ensure content is used safely, ethically and effectively. Collect feedback from ambassadors and report trends back to creators and leadership. Monitor adoption and alignment with campaign and CIC priorities. You are the bridge between content and community action.

About the role:

The Volunteer Ambassador Content Enablement Officer plays a crucial role in empowering our community to share, speak and act with clarity and purpose. This role focuses on enabling ambassadors, volunteers and supporters to create and amplify content that aligns with our mission and values. Through this role, you’ll help transform individual voices into collective momentum, ensuring that every ambassador feels equipped to contribute meaningfully and that the organisation’s message is consistently visible, coherent and impactful.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience in social media, content creation, community engagement or digital communications.
• Experience in Program or campaign management and Training or coaching distributed teams.
• Monitoring and reporting adoption and impact.
• Demonstrated ability to translate ideas, values, or initiatives into clear, engaging content.
• Deliver weekly “what to post” packs with clear instructions.
• Understands how content translates into real-world outcomes.

Desirable / Can Be Developed:

• Experience or confidence with basic graphic design, video or multimedia content tools. 
• Ability to interpret social media or content performance data to guide improvements.
• Growing confidence in mentoring volunteers or ambassadors in content creation.

Qualifications:

• Familiar with social media platforms, content tools and analytics. 
• Experience working with volunteers, ambassadors or community members to support content creation or advocacy. 
• Professional experience and practical skills are highly valued

Main Responsibilities/ Key Duties

• Act as the primary point of contact for ambassadors and volunteers regarding content creation and sharing.
• Provide guidance, tools and resources to enable community members to produce content that aligns with organisational messaging and values.
• Develop templates, guides and resources that make content creation accessible and effective for volunteers.
• Train ambassadors and volunteers on best practices for digital storytelling, social media posting and engagement.
• Review volunteer-generated content to ensure it reflects organisational values, tone and messaging standards.
• Monitor the impact of volunteer content and identify opportunities to amplify strong messages.
• Share insights with the Social media Director to inform strategy and future initiatives.
• Track volunteer engagement, content production and impact metrics where appropriate.
• Serve as a role model for authentic, values-aligned communication.
• Ensure all volunteer content and interactions uphold the organisation’s integrity and mission.

Safeguarding & Ethics Responsibility:

All content and ambassador guidance must align with:

• Trauma-informed principles.
• CIC safeguarding and ethical policies.
• Privacy and consent standards.
• You ensure ambassadors use content responsibly and safely.

What You Gain:

• Founding experience in community enablement at scale.
• Leadership and coordination skills in social media and volunteer management.
• Influence over the CIC’s outreach and impact.
• Priority consideration for future paid roles.
• Direct contribution to community trust, safety, and mobilisation.
• This role builds strategic facilitation, operational leadership and training expertise.

What This Role Is Not For:

This role is not suitable if you:

• Want to create content instead of enabling it.
• Avoid communication or teaching responsibilities.
• Prefer low-commitment volunteer work.
• Seek immediate paid employment.
• Are uncomfortable working with sensitive or trauma-informed content

 Important to Be Clear:

• This is a volunteer role during the build phase.
• It carries real responsibility for amplifying CIC impact.
• Paid roles will emerge as funding and sustainability allow.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• A practical discussion about ambassador enablement, workflows and feedback systems. 
• If you believe that great content is only as powerful as its use and that teaching and enabling others is a critical part of change, this role is for you.

A Final Word
Building bridges, not just content. Turning inspiration into action

If you know that: Every voice matters, every story counts. Impact matters more than reach.

This Role Protects Our People and Our Purpose

At Tell My Truth and Shame the Devil C.I.C., our work intersects with survivors of CSA, vulnerable young people, and marginalised communities. Content, engagement, and community interaction can surface trauma, risk, or harmful behaviours. The Community Moderation & Safeguarding Officer ensures that all digital and community spaces operate safely, ethically, and responsibly, protecting members, volunteers, and the CIC itself.This is not a passive role. It is a high-responsibility, systems-driven position where vigilance and structured response are critical.

Purpose of the Role

This role is responsible for:

• Protecting members from harm
• Preventing retraumatisation
• Upholding community standards
• Supporting moderators and volunteers
• Ensuring safeguarding procedures are followed in real time

The role-holder ensures that the community does not drift into chaos, harm, or uncontained disclosure.

About the role:

To manage safeguarding and moderation protocols across all digital platforms and community touchpoints, acting as the first point of escalation for risk, abuse, or harmful content.

To uphold UK safeguarding compliance, maintain accurate records, support moderation teams, and advise leadership on risk trends, mitigation, and community safety — protecting trust and ethical engagement.

Experience Qualification and Requirements

Essential experience

• Practical experience in safeguarding, child protection, or vulnerable-adult contexts, or closely related roles involving risk assessment and duty of care.
• Background in social care, youth work, education, community services, mental health, or survivor-support environments with sensitive disclosures.
• Experience moderating online communities or managing safety in digital spaces, particularly those involving vulnerable or at-risk groups.
• Proven ability to identify risk, assess severity, and respond appropriately, including recognising when immediate escalation is required.
• Experience handling incidents and maintaining clear, factual documentation and records in line with safeguarding expectations.
• Experience contributing to or applying safeguarding policies, protocols, or guidance in real-world settings.

Essential skills

• Strong understanding of safeguarding principles, boundaries, confidentiality, and safe handling of disclosures.
• Ability to apply a trauma-informed approach, communicating calmly and respectfully while prioritising safety and dignity.
• Clear written communication skills for incident logs, escalation summaries, and internal reporting.
• Sound judgement and emotional resilience when working with distressing or sensitive material.
• Ability to support and guide volunteers, providing clear advice and reassurance on moderation decisions.
• High attention to detail and commitment to data accuracy, confidentiality, and safeguarding compliance.
• Confidence following structured protocols, checklists, and escalation routes without deviation.

Desirable (not required)

• Experience with CSA, exploitation, domestic abuse, or safeguarding-led community organisations.
• Experience delivering safeguarding or moderation training to volunteers or staff.
• Familiarity with UK safeguarding expectations and referral processes.
• Confidence using shared digital tools such as Teams, spreadsheets, forms, and incident trackers.

Formal qualifications

• Formal qualifications are not required; equivalent professional experience is essential.
• Full training will be provided on CIC-specific safeguarding and moderation protocols.

Main Responsibilities/ Key Duties

• Develop, implement, and maintain clear moderation and safeguarding frameworks that are trauma-informed, practical, and consistently applied across all CIC platforms.
• Monitor all community spaces to identify harmful or abusive behaviour, boundary violations, and high-risk disclosures involving children, survivors, or vulnerable adults.
• Take timely moderation action in line with protocols, including content removal, access restrictions, warnings, or escalation to safeguarding leads.
• Escalate safeguarding incidents promptly and accurately in accordance with CIC procedures, prioritising cases involving immediate or serious risk.
• Maintain accurate, confidential records of incidents, actions taken, outcomes, and follow-ups to ensure accountability and audit readiness.
• Support a safe and respectful community culture by reinforcing behaviour standards, tone-of-voice guidance, and survivor-centred practices.
• Train and support volunteers in trauma-informed moderation, safeguarding awareness, confidentiality, and correct escalation pathways.
• Review incident trends and recurring risks, recommending improvements to moderation systems, guidance, and preventative controls.
• Liaise closely with Social Media Engagement Officers, Campaign Managers, and Membership & Community Directors to ensure joined-up safeguarding practice.
• Contribute to continuous improvement by supporting updates to policies, protocols, response scripts, and internal safeguarding documentation.

This role is not suitable if you:

• Avoid conflict or risk
• Seek casual, low-commitment volunteer work
• Are unable to follow structured protocols
• Prefer creative or posting roles over operational responsibility
• Expect immediate paid employment

Important to Be Clear

• This is a volunteer role during the build phase
• It carries real responsibility and accountability
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led and ethics conversation
• A practical safeguarding scenario discussion

If you believe that safety and ethical oversight are as important as strategy and content, this role is for you.

A Final Word

Safeguarding is about people, not procedures.

If you know that:
Protection requires vigilance and structure
Documentation is a safeguarding responsibility
Ethical oversight keeps trust intact

Are you passionate about helping pets and their owners? 

Can you engage with young people in a school environment, or adults at community events? 

Our Volunteer Community Speakers provide a vital and influential service by sharing pet messaging to a range of audiences, working within their own strengths and interests. 

What will I gain from this role? 

Play a key role in delivering Woodgreen’s pet welfare messaging for animals including dogs, cats, rabbits, and other small pets. 

Help improve the lives of pets in their homes both now and in the future. 

Increase your own pet welfare knowledge. 

Develop public speaking and teaching skills. 

Be part of a friendly, passionate team dedicated to pets living their best lives. 

Full training is given for this role and uniform provided 

A DBS check

What will I be doing? 

Shadowing staff to train in; school workshop delivery and / or leading stands at community events, across our key areas of Cambridge, Peterborough, Bedford, St Neots & Huntingdon. 

Once trained, delivering pet welfare and dog safety sessions to primary age children in schools, youth clubs and to uniform groups. 

Running interactive event stands at various community events to share essential information on caring for dogs, cats, rabbits, and other small pets. 

What is Woodgreen looking for? 

Confident public speaker, happy to deliver to large numbers of children and young people

Confident speaker to engage with pet owners at busy events. 

Self-motivated and computer literate to deliver workshops in schools. 

A keen interest in pet care, dog safety, and responsible pet ownership. 

Over the age of 18. 

Access to your own car. 

Ideally live in a key area of either Cambridge, Peterborough, Bedford, St Neots or Huntingdon.

Main Contact & Locations: 

Our Community Education Officer will be your main contact for this role and the location of this role will be discussed further at the informal interview.

Hours available: 

We are looking for Volunteers who can be available on a regular basis. Starting from once a month. Our volunteer hours are flexible and are workable around your commitments, with opportunities available 7 days a week. Further information can be given during the informal interview.

Women & Families Resource Centre (WFRC)
Location: On-site – Wolverhampton
Reports to: Executive Director / Operations Manager
Contract Type: Volunteer Part-Time
 

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton. We support, empower, and advocate for women and children facing crisis or challenging circumstances.

Our aim is to actively encourage women to become self-reliant by helping them identify their needs, make informed choices, and create their own solutions.

The Wolverhampton Baby Bank, our flagship service, provides essential items and support to families with children aged 0–3. Through donated essentials and community engagement, we offer:

• Nappies, wipes, clothing, toys, and bedding

• Support services for new parents, including drop-in groups

• Befriending support for pregnant women and new mothers

• Referrals and connections to additional community services

As WFRC stabilises and restructures following recent operational challenges, we are seeking a strong, structured, and compassionate Baby Bank Manager to lead the service forward.

The Role

The Baby Bank Manager will lead the operational delivery and structured rebuild of WFRC’s flagship Baby Bank service.

This is a critical leadership role combining operational management, volunteer coordination, stock oversight, client support, compliance, and reporting.

WFRC operates as a not-for-profit organisation but must function with business-level accountability and sustainability. The successful candidate will embed systems and processes that ensure continuity beyond individuals.

Key Responsibilities

1. Service Leadership & Delivery

• Oversee the daily operations of the Baby Bank

• Manage referrals and client appointments

• Ensure families receive timely, dignified, and professional support

• Maintain a welcoming and safe environment

• Gradually re-establish and scale services in line with operational capacity

2. Volunteer Management & Retention

• Recruit, induct, and supervise volunteers

• Implement the structured volunteer model:

  • Maximum 3 core days per week

  • 6 hours per day

  • Minimum 12 hours per week for structured volunteers

• Conduct 6-week volunteer reviews before confirming long-term placement or expense reimbursement

• Align volunteer roles with motivations and strengths

• Prevent volunteer burnout and overcommitment

• Maintain consistent scheduling and continuity

3. Stock & Inventory Management

• Oversee intake, sorting, and distribution of baby items

• Maintain structured categorisation and storage systems

• Ensure all items meet safety and quality standards

• Monitor stock levels and identify shortages

• Maintain clear inventory tracking processes

4. Corporate Volunteer Coordination

• Organise and coordinate corporate volunteering days

• Prepare structured task plans

• Maximise productivity during corporate sessions

• Build relationships with local business partners

5. Administration & Digital Systems

• Maintain accurate digital records

• Update Charity Log database and collate reports

• Support digital onboarding and documentation systems

• Improve workflow automation and structured documentation

• Ensure full compliance with Data Protection regulations

6. Funding & Impact Reporting

• Maintain accurate service data for monitoring and reporting

• Track outputs and outcomes

• Support funding applications and grant compliance

• Contribute to resilience and operational funding reporting

7. Communication & Leadership

• Attend weekly operational meetings

• Maintain structured communication with leadership

• Escalate urgent operational issues promptly

• Foster a positive and collaborative team culture

8. Compliance & Safeguarding

• Adhere to Equal Opportunities, Health & Safety, Complaints, and Confidentiality policies

• Maintain safeguarding standards when working with vulnerable families

• Promote a safe working environment

9. General Responsibilities

• Take meeting minutes when required

• Support general administrative tasks

• Undertake additional duties as reasonably required by the Office Manager

Person Specification

Essential:

• Experience in service coordination, charity, or community services

• Experience managing volunteers or small teams

• Strong administrative and record-keeping skills

• Basic proficiency in Microsoft Office and digital systems

• Understanding of safeguarding and confidentiality principles

Skills & Attributes:

• Strong leadership and organisational skills

• High attention to detail

• Excellent communication and interpersonal skills

• Empathy and sensitivity when working with vulnerable families

• Ability to build structure in previously unstructured environments

• Strong problem-solving and decision-making ability

• Ability to manage multiple priorities during a rebuilding phase

• Accountability and reliability

Why Join WFRC?

This is an opportunity to lead and shape a flagship community service during a critical rebuilding phase. You will play a direct role in supporting vulnerable families and creating structured, sustainable systems that will strengthen the organisation long-term.

If you are operationally strong, structured, compassionate, and ready to lead meaningful change, we would love to hear from you.

What is Trafford Centre Foundation:

Trafford Centre Foundation (TCF) is in the process of being set up and will be a registered charity, supporting charitable causes across the Greater Manchester region. The Foundation is independent of  Trafford Centre and governed by a board of trustees who decide which good causes will receive support. Our Trustees act in the Foundation’s best interests, applying donations to advance charitable purposes.

The Foundation will fund a wide range of charitable purposes (subject to the law of England and Wales). We seek to enable transformational change through partnerships with organisations operating in the Greater Manchester area who can demonstrate a clear understanding of the issues facing our local communities and the ability to make a significant impact.

Trafford Centre Foundation’s current funding priorities are for local good causes relating to:

· Education

· Young people and those in need by reason of age, ill health, disability, financial hardship, or other disadvantages.

· The advancement of citizenship or community development.

· The advancement of environmental protection or improvement.

Background:

· With an established set of Trustees, TCF is at an exciting stage of the establishment process and seeks an experienced Chair to lead the board of trustees through its first grant giving cycle and beyond.

· The role is an exciting opportunity to establish robust ways of working (with established support) to deliver significant results and impact in the local community.

Role Purpose:

Chair of Trustees is a high-profile role responsible for the strategic direction and operational management of  Trafford Centre Foundation ensuring effective governance and strong oversight to maximise the Foundation’s impact for its beneficiaries.

You will oversee and provide leadership to the Board of Trustees, ensuring it operates effectively, sets clear strategic priorities, and governs in line with the Foundation’s charitable objectives, legal obligations, and values with integrity and transparency. You will provide both strategic vision and practical leadership, ensuring that all operational functionsspanning Trafford Centre Foundation are optimised to benefit all stakeholders and the wider community.

By fostering an inclusive and collaborative Board culture, you will enable trustees to contribute their expertise, uphold the Foundation’s values, and make well-informed decisions that maximise impact for beneficiaries and the wider community. As an ambassador for the Foundation, you will build influential relationships with key stakeholders and champion its vision at every level. 

Key Responsibilities:

The role includes a variety of tasks including the following:

• Act as an ambassador for Trafford Centre Foundation, showcasing exemplary behaviour and actively promoting team recognition within the business. Lead by example, creating a positive and inclusive environment that values diversity, while cultivating a strong team culture. Take ownership of your role, providing ongoing coaching, constructive feedback, and recognition for outstanding contributions. Continuously seek ways to infuse energy, personality, and innovation into your leadership approach to inspire your team.

· Set a clear vision for the delivery of the Foundation’s charitable objectives, legal obligations, and values, demonstrating a passion for creating exceptional experiences. Leading by example as a role model for high standards of service and inspiring the team to deliver outstanding service to all stakeholders and the wider community. Cultivate a culture of excellence where each team member feels empowered to deliver outstanding service at every touchpoint.

· Champion operational excellence through a focus on compliance, clear communication, consistency, and collaboration. Ensure the Board operates within its charitable objects and complies with all legal, regulatory, and policy requirements

Who are we looking for?

Person Specification:

• Experience of chairing Boards of Trustees, grant giving, CIO leadership or extensive experience as an established trustee.
• Proven leadership experience with exceptional influencing and motivational skills and the ability to inspire, influence, and foster collaboration at Board level. Able to inspire and drive high performance.
• Strategic vision, sound judgement, and resilience, with the ability to analyse complex issues and make balanced decisions. Outstanding organisational and problem-solving skills with the ability to balance priorities. Adaptable and calm under pressure.

· Strong communicator with the ability to interact at all levels, respecting workplace diversity, with the confidence to challenge constructively and facilitate consensus.

· Effective in briefing, networking, and fostering a team-oriented culture. Polite, approachable, confident, and self-motivated with high personal presentation standards.

• Strong business or financial acumen, integrity, and commitment to equality, diversity, and inclusion.
• Strong oral and written communication, report writing, and presentation skills. Analytical mindset for navigating complex situations, maintaining energy, and building credibility quickly.

 What difference will you make?

Strategic Leadership

• Lead the Board in setting and delivering its strategic priorities, ensuring decisions align with the Foundation’s charitable purpose and long-term interests.
• Ensure the Board fulfils its duties for effective governance, sound financial stewardship, and robust risk management, with appropriate policies and controls in place.
• Facilitate effective and inclusive Board meetings, setting agendas, commissioning papers, and ensuring decisions are well-informed and implemented.
• Appraise Board and Trustee performance, oversee succession planning and renewal, and foster a culture of continuous improvement.

· Act as an ambassador for the Foundation, representing it at external meetings, events, and within the wider community in line with agreed policies and strategy.

· Develop the knowledge, capability, and diversity of the Board, ensuring a balance of skills and experience is maintained.

· Address and resolve conflicts within the Board constructively, and encourage positive change where needed.

 Stakeholder Engagement

• Build and maintain positive relationships with trustees, the Chief Executive, partners, government bodies, and key influencers to support the Foundation’s goals.
• Act as spokesperson and advocate for the Foundation, promoting its purpose and impact across relevant networks and stakeholder groups.
• Commit to attending and leading approximately 4–6 Board meetings per year, as well as key committees, events, or working groups where required.
• Participate in Board evaluations, training, and appraisals, undertaking any identified development.
• Serve a term of up to three years (renewable once subject to review).