Youth charity manager jobs

Part-time (22.5 hours per week)
Flexible hybrid working
Salary: £17,732 - £19,303 per annum (£29,159 – £31,743 FTE)
Location: Whilst this this role is not open for fully remote working, it offers flexibility for the successful candidate to be based anywhere in the South-West of England. It is a hybrid position, with the option to work predominantly from home while attending your nearest hospice—Charlton Farm (Bristol), Little Bridge House (Barnstaple), or Little Harbour (St Austell)—as required. Occasional travel to Little Bridge House will also be necessary for meetings.
Please note, applicants must be based within the South West of England (see above locations) or looking to relocate to the region. When applying, if you live outside of the South West of England, please indicate in your supporting statement where you are intending to move to - applicants living outside of the region and who do not provide this information will not be shortlisted.

Make a Meaningful Impact With Your Data Skills

At Children’s Hospice South West (CHSW), every member of our team contributes to the vital care we provide for children and families across the region. We’re building our data and analytics capability and we’re looking for a talented Data Analyst to help us unlock insights that enhance decision-making and ultimately improve the lives of the families we support.

This is a newly created role within our Finance & Business Intelligence team, offering the chance to shape our approach, influence our data culture, and deliver real organisational impact.

What You’ll Be Doing

As our Data Analyst, you'll play a central role in developing our reporting, dashboards, and analytics to support teams across CHSW. You will:

Turn data into meaningful insight

• Build engaging, accurate dashboards and reports using Power BI
• Develop data models, DAX measures, and Power Query transformations
• Ensure data quality, consistency, and reliability across our organisation

Work collaboratively across CHSW

• Partner with stakeholders to understand their needs
• Translate requirements into clear, intuitive data solutions
• Support colleagues to access, interpret, and confidently use data

Support our data maturity journey

• Contribute to our data & analytics roadmap
• Help shape governance, documentation, and best practice
• Stay current with new Power BI and data platform capabilities

What You’ll Bring

We’re looking for someone with:

• Experience designing and maintaining Power BI dashboards and reports
• Knowledge of DAX, Power Query and data modelling techniques
• A proactive, curious mindset with strong analytical skills
• The ability to communicate technical concepts simply and clearly
• Excellent organisational, documentation and communication skills
• A commitment to data quality, governance and continuous improvement

A Power BI certification or equivalent analytics training is essential. Experience in data warehousing or similar tools is a bonus.

You’ll help us build a stronger, more data-informed organisation, ultimately enhancing the support we provide to children and families.

Apply now and help us grow our data capabilities at a time of exciting organisational development.

Closing Date: 08/02/2026
Interview Date: W/C 23rd Feb (or earlier if the advert is closed early) - In person, at Little Bridge House, Barnstaple

Please note: We may close this vacancy early if sufficient suitable applications are received; therefore we recommend you apply early

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. We welcome applications from all sections of the community. Charity Registration Number 1003314

Why Work For Us?

What we offer:

We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference

REF-226 431

Job Description

Job Title: Finance Director/Finance Officer

Location:Remote working (Home based)

Responsible to: Board of Trustees

Salary:£55,000

Hours: Full time (35 hours per week)

About React:

React – Rapid Effective Assistance for Children with potentially Terminal illness is a dynamic charity working to improve the quality of life for children with life-limiting illnesses living in financially disadvantaged households throughout the UK. Our work is unrivalled by any other organisation and our passion and belief that every child should have comfort, dignity, and the opportunity to participate in life as fully as possible is our driving force.

The Job, in a few words:

Reporting directly to the Board, you will lead day to day finance, produce monthly & annual accounts, prepare payroll and monitor React’s grant application process.   The Finance Director/Officer will develop strong working relationships with the React Team and lead all aspects of charitable expenditure.

KEY RESPONSIBILITIES:

• Managing all aspects of Financial controls

• Processing Payroll, restricted & unrestricted funds through Xero software

• Liaising with auditor, bankers, pension providers & HMRC

• To maintain accurate records and produce monthly management accounts

• Production of Statutory accounts and annual budget

• Manage the grant application process and understand the needs of families caring for terminally ill children.

SKILLS, QUALIFICATIIONS, EXPERIENCE AND ATTRIBUTES:

• Accountancy qualification or equivalent senior experience in charity finance
• Xero or Sage experience
• Confident with PAYE & Gift Aid submission
• Flexible and pro-active approach
•  Ability to work on your own initiative
• ·A natural team leader who can liaise confidently with all members of staff

Travel and Logistics Administrative Assistant (Part-Time)

International Children's Charity

Goodman Masson are delighted to be exclusively partnering with an international children's charity who are looking for an experienced Travel and Logistics Administrative Assistant to join their team on a part-time, 6-month contract, with the possibility of extension. This role is ideal for someone who enjoys coordinating complex international travel and supporting impactful global work.

Role Details

• Location: Blackfriars, London

• Working pattern: 3 days per week

• Hybrid working: 1 day per week in the office

• Contract length: 6 months (with potential to extend)

• Rate: £150 per day (via umbrella company)

The Role

You will provide end-to-end travel and logistics support across busy programmes and advocacy teams, coordinating international travel for conferences, meetings and workshops. Travel will support activity in Kenya, Colomboa, the US, Moldova and Ukraine, with all arrangements managed from the UK.

You'll work with colleagues and senior stakeholders at multiple levels, ensuring smooth travel experiences and acting as a key point of contact for all travel-related queries.

Key Responsibilities

• Booking international and domestic flights, accommodation, taxis and ground transport

• Drafting VISA invitation letters and supporting VISA application processes

• Coordinating complex travel itineraries for multiple stakeholders

• Providing wider logistical support, including meeting scheduling and sourcing language interpretation services

• Supporting visiting international colleagues and beneficiaries where required

About You

• Proven experience in international travel and logistics coordination, ideally within an NGO or international organisation

• Experience supporting VISA processes and international stakeholders

• Highly organised, detail-oriented and comfortable managing multiple priorities

• Clear communicator with a proactive and flexible approach

This is a great opportunity to play a key support role within a respected international children's

We are seeking a dedicated and compassionate Caseworker to join our Domestic Abuse team based at our office in Basingstoke with regular travel required throughout the region. Please note you will be required to work from the office full time.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
• Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
• Identify barriers to accessing services & work with partners to provide ongoing support.
• Keep accurate & confidential case records on a bespoke case management system
• Make calls to offer support to victims of domestic abuse, delivering immediate support.
• Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support
• Liaise and actively engage with other local providers to share information on the VS service offer
• Work as part of a team with staff and the volunteer team to provide a seamless service to clients

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We are looking for a dedicated and compassionate Caseworker to join our operations team. This role is full time and will be home-based with regular travel required throughout the Thames Valley region.

We are looking for a resilient and dedicated person to join our Avon & Somerset team as Early Interventions Officers, working within the VS team as part of the Avon & Somerset Victim Service partnership.

The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of crime and Anti-Social Behaviour and providing initial support in a dynamic and ever-changing environment. The role is full-time and based at out office in Bristol office.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression

About the Role:

You will provide high quality support to all victims and witnesses of crime and Anti-Social Behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline.

Key Responsibilities:

• Act as the first point of contact for service users referred in to the service, completing comprehensive impact and risks assessments using agreed processes and a tailoring the response to each individual's needs.
• Manage a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally.
• Develop support plans where appropriate.
• Maintain accurate and confidential case management records and contribute to monitoring information for the service and provide accurate and timely performance information for internal and external use.
• Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
• Ensure that everyone is aware of their rights under the Victim's Code of Practice and the Witness Charter..
• Comply and keep up to date with all relevant legislation, policies and procedures, including data protection legislation, confidentiality.
• Work as part of a team to ensure that all outcomes and Key Performance Measures are met relevant to the local contract.

Ideally you will have:

• Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
• Experience of working in an outcomes focused service
• Knowledge of the criminal justice system and the impact of crime
• Knowledge and understanding of Domestic Abuse processes and services
• Experience of engaging with vulnerable victims of crime who may have complex needs

You will need:

• Strong written & verbal communication skills.
• Good time management skills.
• Competent IT skills, able to use generic systems.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with external organisations.
• The ability to undertake impact & risk assessments.
• Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Job Description

Job Title: Family Liaison Officer

Location: Remote working (Home based)

Salary: £28,000

Hours: Full time (35 hours per week)

About React:

React – Rapid Effective Assistance for Children with potentially Terminal illness is a dynamic charity working to improve the quality of life for children with life-limiting illnesses living in financially disadvantaged households throughout the UK. Our work is unrivalled by any other organisation and our passion and belief that every child should have comfort, dignity, and the opportunity to participate in life as fully as possible is our driving force.

The Job, in a few words:

Reporting directly to the Director, this role will support our small team working with React families and donors.  We encourage our staff to get involved with all aspects of our work and candidates must be literate, logical and have sympathy for the cause. Good writing skills are essential. To succeed in the role you must be a self-motivated team player who is happy to roll up their sleeves and get on with the job.

SUMMARY OF ROLE AND REQUIRED SKILLS:

Working directly with our families and donors you will be responsible for a variety of administrative tasks and must have:

• Ability to work on your own initiative

• Excellent communication and interpersonal skills

• Strong literacy skills are a must

• Good computer skills including Word, Excel and Outlook

• Flexible and pro-active approach

• To operate within the ethos and culture of React and promote our values

KEY RESPONSIBILITIES:

• To summarise family applications

• To liaise with families and healthcare professionals

• To make grant awards to React families and process payments

• To enter data on databases and maintain accurate records

• To assist with the preparation and writing of new fundraising applications

• To identify and research funding opportunities as requested

• Be a collaborative team-player who is willing to learn all aspects of React’s work

SKILLS, QUALIFICATIIONS, EXPERIENCE AND ATTRIBUTES:

• Educated to degree level

• Excellent administrative and time management skills

• Intelligence, organisation and creativity

• Ideally at least two years work experience

Finance & Operations Director Diocese of Southwell and Nottingham

£75,000 Full-time | 35 hours per week | Southwell, Nottinghamshire

A Calling to Serve Through Professional Excellence The Diocese of Southwell and Nottingham recognises that our world is in desperate need of hope. In a post-Covid age and cost of living crisis, with our country's structures and systems under pressure and the increasing mental health challenges facing young people, the cry for hope is clear. We believe that hope is found in Jesus Christ, which the church is uniquely placed to share in every community.

The Diocese has a vision of Living Hope for the city, towns and villages of Nottinghamshire and beyond and is committed to its mission of Growing Disciples of Christ with Compassion, Confidence and Courage. A key aspect of that vision is the articulation of 7 Areas of Focus which healthy churches attend to: Inspiring Worship, Reaching Younger, Enhancing Diversity, Growing Leaders, Enabling Commitment, Encouraging Generosity and Nurturing Prayer.

Could you bring your finance leadership expertise to support our mission of Growing Disciples of Christ with Compassion, Confidence and Courage?

About Your New Ministry Context

The Diocese covers the city of Nottingham, the county of Nottinghamshire, with a few parishes in South Yorkshire. As part of the Church of England, we serve over a million people through a network of 300 churches and 73 church schools.

Based at Jubilee House in the beautiful market town of Southwell, the Diocesan Board of Finance (DBF) is the registered charity and company limited by guarantee through which the Diocese operates. You'll be joining an organisation with a clear vision of Living Hope for the city, towns and villages of Nottinghamshire and beyond.

This is an exciting time for the Diocese. In November 2024, we secured £33.16 million from the Church of England's Strategic Mission and Ministry Investment Board for a decade-long Church Growth Programme. This significant investment will fund church revitalisation, evangelism, discipleship, vocations and the development of younger leaders across our communities. The new Finance & Operations Director will play a pivotal role in stewarding these resources and ensuring ongoing financial sustainability.

Your Role as Finance Leader Reporting to the Chief Executive, you will lead the finance function as a trusted partner to both the Jubilee House Leadership Team and the Bishop's Core Team. This is a strategic role where you'll shape the financial direction of the Diocese while providing hands-on support to parishes navigating financial challenges. You will combine strategic financial stewardship with operational oversight, ensuring the Diocese’s resources are effectively managed in alignment with the vision and mission. You will work collaboratively across the organisation, with frequent and detailed parish engagement, to shape and implement financial strategy, while also leading the administration of financial initiatives which include, giving, strategic operations and property-related activities.

Your key responsibilities will include:

Strategic Financial Leadership

• Collaboratively support the development and implementation of financial strategies
• that align missionally with the diocesan seven areas of focus, across the Diocese with particular support to Parishes.
• Prepare and present financial reports, including budgets, forecasts, and risk
• analyses, to senior management and decision making committees.
• Engage with third party contractors to advise on financial planning, investment
• strategies, and capital structure decisions.
• Ensures the diocesan residential property portfolio strategically meets missional needs.

Operational Management

• Oversee day-to-day operations, including HR, Property and Finance teams.
• Implement policies and procedures to enhance efficiency and compliance.
• Manage relationships with committees, contractors, and other external partners

Risk and Compliance Oversight

• Identify and mitigate financial and operational risks.
• Ensure compliance with relevant laws, regulations, and National Church standards.
• Coordinate audits and implement internal controls.

Team Leadership

• Leading and developing the finance and operations teams to deliver excellent service
• Foster a culture of continuous improvement and accountability.
• Collaborate with other departments to align operational goals with the overall Diocesan vision, mission and strategy.

Who We're Looking For Professional Excellence

• Fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with significant post-qualification experience
• Extensive experience in financial management and operational leadership.
• Strong understanding of financial regulations and compliance requirements.
• Proven ability to lead cross-functional teams and manage complex projects.

Essential Faith Requirement There is a genuine occupational requirement for the post holder to be a committed Christian in the Anglican tradition or another member denomination of Churches Together in England. You'll need a strong understanding and empathy with the aims, ethos and beliefs of the Christian faith and its expression through the Church of England.

Personal Qualities

• Excellent communicator who can make complex financial issues accessible to non-financial audiences
• Collaborative team player with an open working style
• Effective influencer who can build trust with clergy, lay leaders and external stakeholders
• Strategic thinker with strong analytical and problem-solving skills

What We Offer

• Competitive salary: £75,000
• Generous pension: 10% of salary contributed by the Diocese
• Excellent work-life balance: 35-hour working week with hybrid and flexible working arrangements
• Generous leave: 25 days annual leave + 5 discretionary days (predetermined dates) + 8 bank holidays
• Additional benefits:
  • Free onsite parking in our scenic location
  • Maternity, paternity and shared parental occupational pay
  • Electric vehicle salary sacrifice scheme
  • Employee Assistance Programme with counselling, legal and health advice
• Relocation packages considered for successful candidates relocating from outside of the local area
• Meaningful work: The opportunity to directly support the Church's mission in communities across Nottinghamshire

Ready to Answer the Call? If you're a talented finance professional who wants to work for an organisation with a fantastic culture that makes a real difference, enables change, and has a clear purpose rooted in Christian faith, we'd love to hear from you.

Closing date of 17th Februrary 2026

Join us in our mission to bring hope and transformation to communities across Nottinghamshire and beyond.

The Diocese of Southwell and Nottingham is committed to safeguarding and promoting the welfare of children and vulnerable adults. We welcome applications from suitably qualified people from all sections of the community and strive to be an equal opportunity employer.

We're looking for a kind, empathetic and resilient Support Worker to join our Mental Health Service in Tower Hamlets.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Participate in the support planning and risk management, as facilitated by the lead Support Worker
* Carry out security duties to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:
Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
* Relevant specialism experience

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our

We're looking for a kind, empathetic and resilient Specialist Support Worker to join our Mental Health Service in Tower Hamlets.

£29,681.60 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We are seeking a Support Worker with a focus on Community Connection to join our mental health pathway in Tower Hamlets. In this role, you will engage with Look Ahead customers, helping them harness their talents and skills to broaden horizons, build networks, and access vital community resources.

What you'll do:
* Champion co-production as a core principle, ensuring customer voices are central to service design and delivery.
* Work with customers to identify their aspirations and connect them to local resources, networks, and opportunities that help achieve those goals.
* Co-create a programme calendar of culturally relevant, social, and educational activities with customers.
* Maintain accurate and up-to-date information-sharing protocols and Service Level Agreements (SLAs).
* Organise and facilitate educational and developmental training opportunities for customers.
* Provide coordination and line management for Peer Support Workers.
* Arrange and invite in-reach sessions at drop-in groups to enhance engagement.
* Build and sustain strong relationships with community partners to expand opportunities for customers.
* Develop partnerships to meet emerging customer needs, such as access to assistive technology for physical health.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
* Exudes a warm friendly presence and open behaviour.
* Prefers working as part of a group or team.
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
* Has a practical and logical mind and is naturally well organised.
* Thrives on change and enjoys dynamic diverse environments.
* Is confident with high levels of self-esteem.
* Is respectful, articulate and sensitive in style of communication.
* Is motivated towards excellence and improvement of personal performance with a can do attitude.

What you'll bring:
Essential:
* IT literate
* Experience of working within communities with a diverse range of stakeholders.
* Ability to research information from a range of sources.

Desirable:
* NVQ Level 2 or equivalent or experience within charity/social care sector.
* Experience and understanding of mental health and social care services.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description

Closing Date: 10 February 2026

Ref 7289

Save the Children UK is looking for a customer-focused individual with proven IT service desk and technical support experience to join as our Service & Support Analyst.

Working closely with colleagues across the organisation to deliver high-quality, responsive digital, data and technology support, you'll play a crucial role in enabling teams to work efficiently and maximise impact for children.

This is a full-time role (35 hours per week), Monday to Friday, based at our office in Farringdon. Working hours are on a shift basis between 08:00 and 18:00. Typical shifts include 08:00–16:00, 09:00–17:00, or 10:00–18:00, with some variation within these times.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Service & Support Analyst, you will be a key member of the Digital, Data and Technology (DDaT) function, providing first and second-line support to colleagues across Save the Children UK. You will ensure that technology services are reliable, accessible and easy to use, helping staff to do their jobs effectively.

You will troubleshoot incidents, fulfil service requests, work closely with suppliers and technical teams, and play an important role in improving service quality, user experience and operational efficiency.

In this role, you will:

• Provide 1st and 2nd line IT support to colleagues, managing incidents and service requests in line with agreed SLAs and ITIL processes.
• Support the installation, configuration and maintenance of desktops, laptops, mobile devices, peripherals and software.
• Work with third-line teams and external suppliers to resolve technical issues and reduce repeat incidents through effective problem management.
• Take ownership of support tasks, contributing to continuous improvement of processes, documentation and knowledge bases.
• Deliver clear, customer-focused communication and hands-on IT support, including supporting senior leaders to ensure a seamless IT experience.
• Maintain accurate IT asset and software licence records and support the setup and delivery of IT services for internal events and programmes.

About you

As well as bringing strong technical support expertise, you'll be passionate about promoting a culture of internal customer focus and customer service through your role.

To be successful, it is important that you have:

• Proven experience working in a 1st and/or 2nd line IT support role within an ITIL-based service environment.
• Strong technical knowledge of desktop and mobile hardware, operating systems, and modern workplace technologies, including Office 365 (user and resource administration, SharePoint site administration, Teams/Planner setup).
• Experience supporting and troubleshooting applications and user accounts, with experience in administering Active Directory.
• Experience in troubleshooting, repairing and upgrading hardware, including desktops, laptops and mobile devices.
• Network booting (PXE), SCCM and command line experience.
• Excellent customer service and communication skills, with the ability to explain technical issues clearly to non-technical users.
• Strong organisational skills, with the ability to prioritise workload, manage incidents effectively, and work collaboratively across teams.
• A proactive, improvement-focused mindset with a passion for technology and delivering a positive customer experience.
• Commitment to Save the Children's vision, mission and values.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Ways of Working: On-site - this role will be based at our office in Farringdon, London. This is a full-time role (35 hours per week), Monday to Friday, based at our office in Farringdon 5 days per week. Working hours are on a shift basis between 08:00 and 18:00. Typical shifts include 08:00–16:00, 09:00–17:00, or 10:00–18:00, with some variation within these times.

Out of hours working 

From time to time, you may be asked to work outside normal business hours, such as in the evening or at the weekend, to support activities like system upgrades or maintenance. This is expected to be infrequent (usually no more than four times a year) and we'll always give you as much notice as possible.

In exceptional situations, such as a major emergency, humanitarian response, cyber attack, or total system failure, you may be asked to temporarily adjust your working hours to help manage the situation.

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

We are seeking to appoint an Events fundraiser to join our Challenge and Virtual Events Team as our Events Fundraising Officer. 

Our Challenge Events programme is well established at Barnardo's and offers running, trekking and cycling events. We are looking for someone with a passion for events and a thirst for learning to help us deliver our third-party events calendar, including the Great North Run, Cardiff Half Marathon and London Landmarks. You will also help to shape our corporate challenge event programme and bespoke and owned portfolio of partnered events. 

The successful candidate will: 

• Have experience in marketing and recruiting fundraisers. 
• Be passionate about delivering high-level stewardship to event participants. 
• Have strong project management skills to aid event delivery. 
• Have experience in managing multiple activities and deadlines, and working to agreed targets. 
• Have the ability to build strong internal and external relationships to achieve mutual goals. 

It is an exciting time for the Challenge and Virtual Events team at Barnardo's following growth across our third-party Challenge Events, the innovation and development of new partnerships and bespoke events. As a directorate, we are audience-led making sure insight guides our decisions and activity over the coming years. So, if you've got a passion for Events fundraising, innovation and delivering outstanding stewardship - we would love to hear from you! 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values