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We have an exciting opportunity for a DRIVE Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and our office at Singer Street.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
About the role
This role is based in London with hybrid working.
As an DRIVE Independent Domestic Violence Advocate you will:
You will need to:
Please see attached Job Description and Person Specification for further details.
Hybrid or home working with an expectation to be in the London office occasionally
Temporary – 6 months FTC
Full time but open to conversations around flexible working or part time
Context and Background
The NSPCC’s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line service support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children’s boards and others, offering support, advice and training. Since 2006, we have run Childline, the telephone helpline and counselling service.
Beyond our front-line support services, campaigns and consulting provisions, we carry out a comprehensive programme of groundbreaking research. With a core staff and thousands of nationwide volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do.
The Supporter Data Operations team is part of the Fundraising Operations team in the Engagement & Fundraising Directorate.
The team is responsible for donation processing, data processing, data quality, and user training and support. The team are also involved in delivery of our ongoing Supporter Centricity project, focussing on delivering Salesforce to maximise engagement as part of the wider programme.
The Associate Head of Supporter Data Operations leads and manages a varied team who work with stakeholders across Engagement and Fundraising, Technology, and Finance. The postholder is responsible for c20 office based and remote staff.
Job purpose
· Strategic Development: Lead on recommendations to evolve teams, responsibilities and ways of working post Salesforce go live, ensuring that the NSPCC and our supporters benefit from the new technology.
· Team Leadership: Empower and enable the Supporter Data Operations team; foster collaboration and a culture of high performance and accountability. Support and upskill the team to evolve through change.
· Business Product Ownership: Own the vision and roadmap for the Salesforce platform for Engagement and Fundraising, ensuring it helps us to put supporters and audiences at the centre of the way we work whilst meeting organisational needs. Prioritise the backlog, balancing project and “BAU” development, working closely with business and technical stakeholders.
Key relationships - Internal
· Reporting to the Head of Fundraising Operations
· Line manages Managers within Supporter Data Operations
· The Supporter Centricity Technology project team who are leading on the replacement of supporter data systems
· Maintain a close connection with Tech teams, including working closely with the Associate Head of Data Engineering
· Senior Business Stakeholders across the Income Generation Directorate and more widely.
Key relationships - External
• Technology and infrastructure vendors and partners
Main duties and responsibilities
· Provide effective line management and leadership within the Supporter Data Operations team. Ensure all team members are supported and empowered to deliver high quality work. Ensure that high performance is recognised, achievements are celebrated, and low performance is addressed and rectified.
· Identify opportunities to build new skills in the team on Salesforce, prioritising individual and team development.
· Evolve team structures as needed in line with Salesforce platform development, ensuring that the team has clarity of expectations and responsibilities. Identify opportunities to refine and strengthen how the team works in line with organisational priorities.
· Manage the Supporter Data Operations team budget, ensuring good value for money and maintain relationships with suppliers.
· Act as interim business product owner for the Salesforce platform, prioritising the backlog against business need and setting up ways of working for the long-term operational management of the platform.
Responsibilities for all Staff within the Engagement and Fundraising Directorate
· To actively participate in regular team meetings and department meetings, contributing to discussions and decisions which will be beneficial to the NSPCC’s development of fundraising activities.
· To behave at all times in a manner consistent with the NSPCC’s Values.
· To ensure data used in relevant systems is current, accurate and reliable.
· To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
•A commitment to safeguard and promote the welfare of children and young people
Person specification
· Proven experience in leading operational data teams, setting strategic direction, and with the ability to inspire and motivate them.
· Experience of effectively leading a team through a technology change programme, ensuring they are upskilled and providing technical support where required.
· Experience with and strong understanding of current and emerging platform technologies (for example, Salesforce CRM and data cloud platforms).
· Excellent understanding of data management principles, including data governance, quality and security.
· Experience in leading on the delivery of a large complex portfolio of work, working with stakeholders to agree and prioritise work, driving delivery, and implementing strategies to reduce unplanned work.
· Excellent communication and stakeholder management skills.
· An outcome-oriented individual who is focussed on solving problems and driving the team forward.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
• As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
• All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Open to applicants looking for full time (37.5 hours per week); or part time, working morning or afternoon, with number of hours by mutual agreement and business need.
Our Facilities team works hard to ensure that every guest visiting Woodrow has a safe and memorable visit. You will be working alongside the wider team to maintain all buildings, including our Grade II listed Manor House and Leisure Centre, and the outside grounds and activity areas, to ensure the site is welcoming, tidy and safe for all. You will assist the Facilities Manager in ensuring we remain compliant with relevant Health & Safety legislation; and will be involved in various duties that contribute to the wider success of the Centre and London Youth.
What you will be doing
The Facilities Assistant provides logistical and maintenance support for the Woodrow estate and holds the following core responsibilities. This is not intended as an exhaustive list, and the job may change over time to reflect the changing needs of our centre, as well as the personal development needs of the post holder.
Grounds upkeep:
Building maintenance:
Health and safety:
General duties:
What you bring to the role
Experience, Knowledge & Skills
We do not expect candidates to have expertise in all areas, but at a minimum experience of minor buildings repairs and maintenance and groundskeeping work is essential to this role. Training will be provided to address some gaps where necessary and relevant.
Qualifications in the use of a chainsaw, power tools, tractor driving, pool plant are desirable.
Attributes and Behaviours
You will be able to demonstrate our values of being:
Why work at Woodrow High House
The client requests no contact from agencies or media sales.
Legacy Administration Coordinator
£31,394pa + Excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)
Join us at WWF-UK – Legacy Administration Coordinator
About the role
We’re excited to be recruiting a Legacy Administration Coordinator, to join WWF-UK's Legacy Management team and help ensure that gifts left for WWF-UK in wills are administered with care, professionalism and attention to detail.
Legacies play a vital role in supporting WWF-UK's work, representing around a quarter of WWF-UK's income and helping to fund long-term action for nature and climate.
As Legacy Administration Coordinator, you'll play an important role in supporting the administration of legacy gifts, working with solicitors, executors, supporters and colleagues to ensure cases are managed accurately, sensitively and efficiently.
This is a varied role combining administration, relationship management and financial processes. You'll help maintain accurate records, support legacy case administration and act as an important point of contact for a wide range of enquiries. Along the way, you'll build relationships with legal professionals, supporters and colleagues across WWF-UK while helping to ensure that every gift is managed in line with both the wishes of the supporter and WWF-UK's responsibilities as a charity.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
Essential
· Experience working in an administrative, legal, charity or financial environment
· Excellent organisational skills, with the ability to manage multiple tasks and priorities accurately and efficiently
· Strong attention to detail and ability to maintain high standards of record keeping and administration
· Excellent written and verbal communication skills
· Strong interpersonal skills and the ability to build positive relationships with a wide range of people
· Ability to communicate sensitively and professionally in situations that may involve bereavement or other personal circumstances
· Good financial literacy and confidence working with financial information and records
· Experience using databases and Microsoft Office applications
· Ability to work independently, use initiative and make sound day-to-day decisions
· Strong time management and prioritisation skills
· Ability to handle confidential and sensitive information with discretion and good judgement
· Collaborative approach, with the ability to work effectively as part of and in support of a team
Desirable
· Experience working within legacy administration, probate, wills or estate administration
· Knowledge of probate processes and the administration of estates
· Experience working within a charity environment
· Experience working with solicitors, executors or legal professionals
· Experience using legacy or fundraising databases, ideally FirstClass4
· Understanding of legacy fundraising and supporter stewardship
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays
• Flexible working options, to support your work life balance
• 5% employer contribution to pension, rising to 10% with employee contribution
• Learning and development opportunities to help you grow
• Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We're a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date - 21/06/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Services Assistant
Up to £25k pro-rata £14,285.71 for 20 hours per week, plus 8% employer pension contribution
Part-time (20 hours per week, Wednesday - Friday)
Hybrid – 1 day per week in Godalming, Surrey
Permanent role
Are you passionate about animal welfare and love delivering excellent customer service? Do you take pride in your attention to detail and enjoy working with systems and processes? Are you looking for flexibility in your work life? If so, we’d love to hear from you.
At the League Against Cruel Sports, we’re working towards a kinder society where animals are no longer persecuted in the name of ‘sport’. We’re looking for a Supporter Services Assistant to join our friendly and committed Fundraising team.
This is a vital role that supports our incredible supporters — whether they’re making a donation, updating their details or asking about our campaigns. You'll be the first point of contact for many of them, helping to deliver a warm, professional and efficient experience by phone, email and post.
You'll also support the team with accurate data entry, payment processing and the day-to-day running of our supporter database, helping to ensure every gift and action is recorded and acknowledged appropriately.
Our motto is “dialogue, not monologue” — we value every conversation with our supporters, and you'll be instrumental in making sure they feel heard, appreciated and part of our movement.
Key responsibilities:
· Responding to supporter enquiries by phone, email and post
· Processing donations and setting up direct debits
· Maintaining and updating supporter records using our CRM systems
· Sending thank you letters and supporter communications
· Supporting data imports, exports and database hygiene
· Handling supporter complaints with care and professionalism
What we’re looking for:
· Experience in customer or supporter care
· Excellent written and verbal communication skills
· Confidence using databases and Microsoft Office
· Strong attention to detail and a high level of accuracy
· Empathy for supporters and a commitment to our cause
· A calm, friendly and solutions-focused approach
Experience with Raiser’s Edge or similar CRM systems is helpful, but not essential – we’ll provide full training.
Why join us?
You’ll be joining a values-driven charity with a long and proud history of campaigning, protecting wildlife and exposing cruelty.
We offer a flexible, supportive working environment with 28 days of annual leave pro rata (in addition to the public holidays and rising with service) and flexible working arrangements.
Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure.
Most importantly, working at the League gives you the opportunity to make a real difference for animals. Find out more about working at the League.
The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.
Ready to make a real difference? Don't wait - apply now! We're looking to fill these positions quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV and a covering letter. Together, we can redefine what is acceptable and create a better world for animals.
We protect animals from being persecuted in the name of sport. United, we aim to redefine what is acceptable and inspire change.

The client requests no contact from agencies or media sales.
Senior Individual Giving Acquisitions Officer (Maternity Cover)
Up to 12-month Fixed Term Contract. Full Time.
Hybrid working (Minimum of 2 days per week in the office)
Location: This role can be based at any of our UK offices - Cardiff, Edinburgh, London, Warrington
Salary: £41,783 per year for Cardiff, Edinburgh, Warrington. £46,666 per year for London (including London allowance)
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Individual Giving Lead, the Senior Individual Giving Acquisition Officer will drive the strategy and execution of Christian Aid’s individual giving acquisition efforts, ensuring high impact campaigns like Christian Aid Week, Christmas and Emergency Appeals effectively attract new supporters. Through compelling messaging and innovative approaches, foster long-term, sustainable relationships,
optimising channels, products, and engagement strategies to maximise supporter growth.
The post-holder will lead on Regular Giving acquisition recruitment across multiple channels to grow lifetime giving and increasing the Christian Aid supporter base. They will be leading a team of two Individual Giving Acquisition Officers and collaborating with senior leadership, manage budgets, forecast the performance of campaigns and ensure cost-effective delivery, all while championing the ‘Believe in the Possible’ proposition to inspire and engage the next generation of supporters.
Some of the main responsibilities of the Senior Individual Giving Acquisition Officer includes:
About you
Who we are looking for
Essential:
Desirable
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. ian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Main Purpose of Role:
· Devise and implement a mixed programme of community fundraising activities, to generate a sustainable source of unrestricted income to meet agreed targets.
Specific Responsibilities:
General Responsibilities:
Responsible for the Health, Safety and welfare of yourself and your colleagues, ensuring the duties and responsibilities are clearly understood and that legislative requirements are adhered to.
Job Description and Review
The job description reflects the present requirements of the post. The description will be reviewed in consultation of the job holder as and when the duties and responsibilities change. Such review will normally also take place at the Annual Appraisal Meeting.
Desirable
Essential
Experience
Knowledge
Skills/Personal Qualities
Other
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an organised and proactive individual to identify new prospects (trusts, foundations, corporates and major donors) to support to the philanthropy team in their fundraising efforts.
The role will help develop and expand our prospect pipeline by identifying new opportunities and supporting the philanthropy fundraising team.
This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time
The client requests no contact from agencies or media sales.
Vice Chancellor's Office
Development, Alumni and Campaigns Office
Prospect Research Officer (Health)
Ref: SC4983
Salary on appointment will be £31,236 per annum (pro rata), with an annual increment up to £37,694 per annum (pro rata)
UEA is driving forward with its bold and inspiring £100 million Dare to Do Different Campaign, and our prospect research function sits right at the heart of this momentum.
One of the key themes is Health UEA. This role is an opportunity to be a key player in driving transformational change, working hand in hand with our Pro-Vice Chancellor for the Faculty of Medicine and Health Sciences and as part of a dynamic fundraising team to uncover and engage high quality prospects. Your insight will help build a strong pipeline of potential major donors, supporting strategic health related fundraising that advances the University’s most ambitious priorities.
The successful candidate will apply advanced prospect research methodologies and relevant technologies to identify high net worth individuals with both the capacity and the motivation to donate, helping us drive forward our ambitious health priorities whilst upholding the highest ethical standards.
We’re a collaborative, supportive team that takes pride in working together to achieve exceptional results. This role offers the chance to make a tangible, lasting impact playing a pivotal part in helping us reach our campaign goals and shape the future of UEA.
This part-time (0.5 FTE/18.125 hours per week) post is available from 1 August 2026 on a fixed term basis for two years.
UEA offers a variety of flexible working options and we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.
Please note, this role is not eligible for visa sponsorship and the successful candidate must have right to work in the UK.
Further information on our great benefits package, including 39 days annual leave inclusive of Bank Holidays and additional University Customary days (pro rata for part-time), can be found on our benefits page.
Closing date: 15 June 2026
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
At UEA we’ve got the vision, the drive and some of the best, most innovative minds ready to solve the planet’s most pressing challenges.



The client requests no contact from agencies or media sales.
Job Title: IRIS Advocate Educator
Position available: 1 full-time position (37.5 hours)
Location: Role will involve working in Sandwell, Walsall, Dudley and Wolverhampton communities; when not working in the community, the role holder will be expected to work from the Head Office in Sandwell.
Salary: £25,590.00 - £27,873.84
Closing date: 19 June 2026
BCWA reserve the right to close this advert early should we receive sufficient suitable applications.
All interviews will be held via Microsoft Teams
Is this you?
We are looking for a confident, organised and compassionate individual be part of our IRIS service. The post holder will deliver domestic abuse training, work in partnership with health and other agency professionals and provide emotional and practical support, risk assessment and safety planning to standard and medium risk clients.
The Role:
IRIS is a specialist domestic violence and abuse (DVA) training, support and referral programme for general practices. The IRIS Advocate Educator provides in-house domestic abuse training and ongoing consultancy for general practice teams and is an advocate to whom patients can be referred for support. As an Advocate Educator, you will provide tailored practical and emotional support to clients referred by trained GP practices.
You will be part of a national network of IRIS Advocate Educators who deliver training to local GP practices to raise awareness of domestic abuse and improve early identification.
If you are self-driven, conscientious, hardworking with lots of ambition we would love to hear from you.
The client requests no contact from agencies or media sales.
Schools Coordinator
We are seeking an organised and passionate Schools Coordinator to work with the UK’s leading children’s charity, working to prevent abuse, support young people and protect every child from harm.
Position: Schools Coordinator
Location: Home based, ideally in the central East Midlands areas of Leicestershire/Warwickshire, travel required.
Salary: £28,337 - £31,485 full time equivalent plus home working allowance
Hours: Part time, 28.5 hours per week
Contract: Permanent
Closing Date: 13 June 2026
About the Role
This is an exciting opportunity to join a national children’s charity delivering impactful programmes and services through schools and education settings. The Schools Service plays a key role in helping children understand abuse, recognise unsafe situations and know where to turn for support.
Working within a regional team, you will coordinate and deliver the schools offer across a designated area, building strong relationships with schools, volunteers and local partners to maximise reach and impact.
The role is home based, with regular travel across the East Midlands. Access to your own car and home broadband is essential.
Key responsibilities include:
About You
We are keen to hear from candidates from a range of backgrounds, including education, safeguarding, project coordination, volunteer management, community engagement, sales, marketing or the charity sector.
You will ideally have:
About the Organisation
This organisation works to prevent child abuse and neglect and supports children and families across the UK through education, campaigning, safeguarding and direct services. Their Schools Service helps children understand their rights, recognise abuse and know where to access support through engaging and impactful school-based programmes.
Other roles you may have experience of could include: Education Coordinator, Volunteer Coordinator, Community Engagement Officer, Schools Liaison Officer, Programme Coordinator, Safeguarding Officer, Education Outreach Officer, Youth Engagement Officer, Project Coordinator, Family Support Coordinator.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Position: Head of Experience
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About Us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The Head of Experience is a senior cross-organisational leadership role building and leading a new Experience function at the heart of the Engagement and Income Generation directorate.
It exists to change how the organisation understands and responds to the people it exists for. That means identifying where experiences can be improved and creating the conditions to act on it.
The postholder will drive cross-functional collaboration so that audience insight and data consistently inform strategic decisions. They will create the systems and governance that turn insight into action across the breadth of MS experience.
The postholder is accountable for driving measurable improvements in how audiences experience every interaction with us. This builds the conditions for integrated, audience-led engagement at scale, in service of delivering greater impact and sustainable income.
Closing date for applications: 9:00 on Thursday 18th June 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Charity People are delighted to be partnering with The Passage to recruit a Head of Development to join their senior management team.
The Passage is a leading London homelessness charity, supporting people experiencing or at risk of homelessness to transform their lives. Their vision is of a society where homelessness no longer exists and everyone has a place to call home. The Passage has built a reputation for high-quality services and impactful fundraising, with voluntary income exceeding £5m in recent years.
This is a rare opportunity to step into a strategic leadership role at a pivotal moment, shaping and growing a diverse high-value fundraising portfolio while leading and developing an ambitious team.
Head of Development
Employment status: Permanent
Working pattern: Full time
Salary: £56,960
Location: Office based (central London) with some flexible working from home
Benefits: 35 Days annual leave including bank holiday
About the Role
This is a key senior position, responsible for leading and growing The Passage's high-value income streams, including corporate partnerships, philanthropy (major donors), trusts & foundations, and commercial/trading activity.
Reporting to the Director of Income Generation and Communications, you'll lead a committed and talented team to deliver sustainable income growth, while ensuring first-class stewardship is provided across all touchpoints.
You'll play a central role in developing and delivering strategy, driving new business, and building long-term, high-value relationships with donors and partners. As part of the Senior Management Group, you'll also contribute to organisational leadership and strategic direction.
Key Responsibilities
About You
We're looking for a strategic, relationship-driven leader with a strong track record in high-value fundraising and income generation.
You will bring:
Most importantly, you'll be motivated by The Passage's mission and committed to driving income that creates lasting impact for people experiencing homelessness.
Why This Role?
This is an outstanding opportunity to shape the future of income generation at one of London's most respected homelessness charities.
You'll join at an exciting point of growth, with the autonomy to innovate, the support of a strong leadership team, and the chance to make a tangible difference through strategic, high-value fundraising.
Application Details
Closing date: Wednesday 17th June, 9:00am
Interviews: 25th/26th June
If this role inspires you, please send your latest CV to Kevin Croasdale at Charity People () and request a job application.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.