Phoenix Futures is looking to recruit a passionate and solution focussed Senior Young Persons Recovery Worker for our HYPE service in partnership with CNWL. As a Senior Worker, you will lead and drive the YP service within the Borough, have line management responsibilities alongside holding a caseload of young persons. You will develop and deliver educational awareness in YP settings; ie, schools, colleges, though workshops, assemblies and will be confident in building and maintaining relationships with external partnership agencies in order to fully support the client through their recovery. 

As an individual, we are looking for someone who is self-motivated, can work on their own initiative, but more importantly, as part of a team. You will need good communication and organisational skills. Successful candidates will be dynamic and forward thinking with keen insight into preventative and early intervention methods. The ideal candidate will have experience of line management, safeguarding and working with young people presenting with substance, alcohol and associated issues.

The Phoenix Futures Group has more than 50 years’ experience of developing and delivering pioneering substance misuse services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise. Join us and we will support you to contribute to the creative development of our treatment and recovery approach to meet the needs of our service users, our commissioners and stakeholders. You’ll also have access a range of learning and development opportunities to support your personal and professional development.

Phoenix Futures is a 5* star Recognised for Excellence organisation,  an Investors in People Gold organisation and a Sunday Times Top 100 Best Employer

Sufra NW London is a Community Hub that provides a lifeline to people in crisis – including families living in extreme poverty and people who are vulnerable, homeless or socially isolated. We provide them with the food and support they need to survive, empower them to learn new skills and improve their wellbeing, and help them to find work and become financially stable. 

We are recruiting an Office Administrator to take responsibility for the administrative procedures relating to the charity’s operations and provide ongoing support to volunteers and staff. The post holder will be responsible to the Finance and Administration Manager and will carry out general administrative and office management duties as well providing volunteer and services support and financial administrative support. 

A minimum of 3 years office administration skills and advanced IT skills are required for this role. The post holder must have excellent communication skills and be able to prioritise a varied work load. 

This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has an adaptable and flexible attitude. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and help the charity transform the lives of beneficiaries.

Typical duties involve:

• Answering incoming calls; taking messages and re-directing calls as required
• Dealing with email enquiries
• Taking meeting minutes
• Diary management 
• Data entry 
• General office management such as ordering stationary
• Arranging events

To apply for this role, please read through the full Job Description and Person Specification attached.

As we approach our centenary anniversary in 2021 and with lots of excitment projects underway, the Vision Foundation is currently seeking a new member of our team in a newly created role of Fundraising and Communications Administrator. 

The Vision Foundation believes passionately that people living with sight loss should have the same opportunities as anyone else. We strive to ensure London is a city that works for everyone and that avoidable sight loss is prevented.

Step by step, we are proving that things can be different. Together, we can save sight and change lives. But we are under no illusion that our task will ever be easy.  The Vision Foundation is a sector leader in London standing up for the rights and freedoms of people living with sight loss. The charity funds organisations providing front-line projects and services across the capital, and works collaboratively through researching, building capacity, funding and investing and advocacy.  We’ve been going for a hundred years but following a cultural and organisational re-shaping, including changing our name and branding, we have the energy and drive of a start-up. 

As we approach our centenary year in 2021, the charity requires the support of a full-time administrator for a six-month period to help build capacity in the team and deliver on key project areas. 

In light of the current environment in relation to the coronavirus pandemic, and government restrictions, this role will initially be predominantly home-based.  However, there is the requirement that the post holder attend the Vision Foundation’s Head Office for one day per week to support the office administration and fundraising coin counting function. Additionally, as a London charity, this role may also involve some travel in and around London as is required to meet the business needs of the organisation.

Role Purpose:

To provide administrative support across fundraising, communications and marketing, retail and grants and impact.

Key responsibilities 

Marketing and Communications

• To maintain and update with new content all social media channels at the Vision Foundation.
• To maintain and update the Vision Foundation website (Wordpress).
• To help collect photography, case studies, quotes and charity information from Vision Foundation’s grantees for use within Fundraising and Communications materials – as is required.

Fundraising and communications administration

• Support the Individual Giving Officer with the day to day communications with our donor base, including timely database administration to capture communication preferences and personal details.
• To support the Individual Giving Officer with the processing of direct marketing appeal responses.
• To support the Individual Giving Officer with managing event logistics as required.
• To support with logistics for virtual and small scale in person events, including venue liaison, technical support, guest administration and on the day support.
• Working with colleagues from across the organisation, to provide event and administrative support which enables Vision Foundation to deliver high end cultivation and stewardship events.
• To be an ambassador at all events, supporting the delivery of Vision Foundation’s vision and ensuring that the charity’s profile and reputation are enhanced.
• Working with suppliers, help to design, proof and order new and replacement fundraising materials (fundraising packs, t-shirts, collecting boxes etc) as necessary. 
• To update the Fundraising CRM database (ThankQ) with changes to supporters details, giving history and communication preferences. 
• To support  our contactless device initiatives, development relationships, placing devices and creating engaging content.
• To support with counting of coins on a weekly basis.

Grants and Impact

• To liaise with grant holders regarding progress reports and other general matters.
• To review and summarise progress reports, including inputting information into the Grants database (Salesforce) and sharing with other Team members as required.
• To organise a grantee guest speaker for monthly Staff meetings. 
• To assist with the organisation of Funder Plus activities, including supporting with distributing event invites, coordinating zoom calls and handling RSVPs.

General administration

• To input data to the Fundraising CRM database (ThankQ) and Grants database (Salesforce).
• To take minutes, organise meetings and book travel as is required.

Other duties

• As required, manage volunteers in line with Vision Foundation’s commitment to developing and retaining skills, ensuring motivation and performance.
• To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.

Flexibility

• The role description is a general outline of duties and responsibilities and may be amended as Vision Foundation develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

Person specification

 Essential Experience

• Varied experience in administration roles and/or customer services
• Proven ability to manage own workload, manage conflicting deadlines and deliver to targets/objectives
• Excellent interpersonal skills, with the ability to inspire supporters and communicate the difference their support makes.
• Excellent knowledge of Microsoft Office (Word, Excel, Powerpoint and Outlook)
• High standard of numeracy and literacy.

Desirable Experience

• Experience of working within a Fundraising team or within a commercial sales environment
• Experience of the charity sector
• Experience of managing an in-house database, preferably ThankQ
• Experience of using websites, preferably Wordpress, and designing and creating branded content, preferably Canva
• Experience of dealing with Gift Aid donations and online fundraising platforms.
• Social media competence.

Personal qualities

• An understanding of and commitment to London’s blind and partially sighted people.
• Positive and enthusiastic.
• Strong written and verbal communication skills.
• Flexible and organised, yet also creative.
• Self-motivated, team worker with ability to work autonomously as required.

As service administrator you would join our small friendly team to support the rapidly growing number of volunteers and charities using our on-line platform.

£ 20,000 FTE

Fixed Term from November 2020 to April 2021 (14 hours across minimum 2 days - Flexible working negotiable)

Location: This role is currently based working from home but this may change as and when restrictions lift. Reach as a whole is currently reviewing working arrangements and our remote working policies. 

Reporting to Service Development Manager 

Deadline for applications: Wednesday 28st October 2020 5pm

First stage interviews: Monday 9th November 2020

Come and join us to support the rapidly growing number of volunteers and charities using our service. Reach connects people who want to volunteer their professional skills with charities that need those skills. Every year our online service matches a growing number of charities with trustees and skills-based volunteers. This is an important role that is central to the smooth running of our service, requiring good attention to detail and excellent communication skills. 

Reach Volunteering

Reach Volunteering is the leading skills-based volunteering charity in the UK and the single biggest source of trustees. We help charities to strengthen their governance by broadening the range of experience on their board. We support them to increase their operational capacity and capability by drawing in specialist expertise on a voluntary basis. Since we took our service online in 2015, we have doubled our impact. In 2019 over 1,900 trustees and volunteers were appointed through our service, and this year we are already well on our way to exceeding that number. We use a service design approach to improve our service and we pride ourselves on being a ‘user-centred’ organisation. 

The role

As Service Administrator you will join our friendly, established, small team to support our users. You will undertake essential administration tasks, following a series of set processes to enable us to manage and maintain an effective and smooth running service.

You would be involved in vetting users for eligibility, processing registrations with speed and accuracy, ensuring the information we hold on our users remains up to date and relevant, and communicating effectively with both charities and volunteers

Who we are looking for

We are looking for someone who takes ownership of their work with excellent attention detail and good communication skills. Someone who has used Microsoft Office programmes and has experience of using databases and/or CRM systems to work efficiently on a variety of administrative tasks. 

Other qualities we're looking for include the following. 

• Attention to detail; Ability and willingness to follow processes reliably and perform essential but routine tasks 

• Taking Ownership; Taking responsibility for the quality and timeliness of work, seeking the right support and guidance to ensure tasks are completed efficiently and effectively.

• Collaboration; Working effectively with volunteers and staff, valuing their contribution and keen to support other team members.

• Flexibility; A willingness to adapt to a variety of tasks with a positive can do attitude.

• Organisation Skills; Highly organised with good time management skills and the ability to work systematically and prioritise workload to cope with fluctuating needs.

• Communication skills; An excellent communicator who can communicate clearly and appropriately with a wide range of people, both orally and in writing

Why join Reach 

• We have a collaborative, friendly and supportive culture. You will be encouraged and supported to learn and develop.

• This role provides a great opportunity to gain experience in the charity sector, supported by an organisation that has a user-centred mindset. 

• You will be joining a small, but well-respected, national charity working at sector level to support charities, at a time when their work is vital, but their resources are stretched. 

• We can offer flexible working. This role is offered at 14 hours, across a minimum of 2 days. Options for flexible working are negotiable.

• Other benefits include (pro-rata): 26 days annual leave, plus three bonus days at Christmas (plus Bank Holidays); up to six days volunteering leave per annum and pension contributions at 5 per cent (on completion of probation)

DKMS have an exciting opportunity within our office in Chiswick, West London for a Database Administrator. You will be working on a full-time permanent basis (37.5 hours per week, Monday to Friday 9am – 5pm) and in return, you will receive a competitive salary of £25,000 per annum plus great company benefits.

About DKMS:

DKMS UK is a national charity and not-for-profit organisation established in the UK in 2013. The organisation works in the field of blood cancer and blood disorders, with the primary aim of recruiting potential blood stem cell donors to the UK registry, who will then be available to donate their blood stem cells to patients in need of a life-saving blood stem cell transplant.

DKMS has grown and developed massively in its nearly 30-year history and is now the world’s largest blood stem cell donor centre, having passed in early 2020 the milestone of recruiting 10 million donors globally. Since its founding, DKMS has created over 85,000 second chances of life (as of June 2020).

As of June 2020, we have recruited c680,000 donors to the UK registry, which account for just over one-third of the 1.9 million registered donors in the UK. Since founding, we have arranged over 1,000 blood stem cell donations and are growing our work and impact at a fast pace.

The Database Administrator role:

The Database Administrator is responsible for ensuring the data on our rapidly expanding database of blood stem cell donors and fundraising supporters is accurate and kept up to date. As the first point of contact for queries, you will provide excellent customer service to all our donors, supporters and stakeholders.

Key Responsibilities of the Database Administrator:

- To complete the data import of new online blood stem cell donor registrations on a daily basis, verify incorrect addresses and prepare data for export to our fulfilment partner so that swab packs can be dispatched.
- To support the Database Manager in maintaining clean data on the database, including developing cleansing priorities and strategies, so as to ensure potential donors can be easily and quickly contacted if they are matched to a patient.
- To create and manage database reports and visualisations to support other departments.
- To identify and clean duplicate records, liaising with our data entry company, where required.
- To support the Customer Support Team, to adjust and update contact details in the database.
- To liaise with International Data Management Team to collaborate on the continuous improvement of the database.
- To maintain confidentiality of donor and supporter data, ensure best practice standards are adhered to.
- To respond to subject access requests, as required and approved by the Database Manager and Head of Customer Service.
- To support requests for second swab packs, as required.
- To provide support for ad hoc projects within the Customer Service Department, such as CRM implementation and retention mailings.
- To meet with the Database Manager for the purpose of regular supervision and appraisal.

What are we looking for in our Database Administrator?

- Educated to A-Level, or equivalent.
- Experience of working with a complex or large Customer Relationship Management database.
- At least 1 years’ experience in a similar role.
- Advanced Excel skills.
- Good skills in the other Microsoft Office suite of programmes.
- Experience of using data to create regular and bespoke reports and dashboards.
- Highly confident in working with large or large CRM databases.
- Excellent communication and interpersonal skills (both written and verbal, with a friendly and professional telephone manner).
- Well organised with strong attention to detail.
- Collaborative working style and team worker.
- Ability to work independently.
- Proactive and flexible.
- Strong passion for the DKMS mission.

Benefits:

- 25 days’ holiday per annum (plus public holidays)
- Season Ticket Loans
- Cycle to Work Scheme
- Corporate Eye Care Scheme
- DKMS pension scheme – automatic enrolment contribution rate: 3% employee, 5% employer.
- Further information on staff benefits are coved on our website.

If you think you have what it takes to become our Database Administrator, please apply online today, we’d love to hear from you!

Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend
who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre
works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living
and/or working in the London Borough of Sutton.

As a partner in Sutton ‘Uplift’, Sutton Carers Centre is working alongside the lead partner, South West London & St Georges NHS Mental Health Trust, to deliver a range of services aimed at supporting anyone with a mental health or wellbeing need in the London Borough of Sutton.

We are seeking a Carers Wellbeing Navigator who will be based within the Wellbeing Team at Sutton Uplift, and who will lead on providing practical and emotional support to Carers and those who may otherwise not access mental health services.

You will have experience of working with people who have experienced poor mental health, with values based on recognising the unique strengths and abilities of individuals and families. You will be helping to build capacity and resilience within families and communities, offering support tailored to individuals to help improve their wellbeing.

Closing date for applications: Monday 26th October 2020 12 noon

Proposed date for Interviews: Tuesday 3rd November 2020

Emerging Futures’ greatest resource is its people, so we also offer our employees generous annual leave, pension, and other benefits.

Emerging Futures has secured a 3-5-year contract to deliver substance misuse and housing support services across Cheshire East. Our Housing Related Support is informed by both harm reduction and ‘Housing First’ principles and is driven operationally via a culture of values based, passionate leadership.

We are extremely proud of our services and are looking to recruit passionate and enthusiastic Housing Project Workers who are able to engage and offer support to people who present with a range of complex needs, including poor health & wellbeing, low self-esteem, low levels of literacy, substance misuse issues, non-existent family relationships and who have difficulty forming and sustaining new relationships.

If you thrive on working in a challenging but rewarding environment and have a real desire to make a difference to people’s lives, this role could be for you!

This requires the ability to work on a rolling rota basis covering days, evenings and weekend across our Housing Related Support provision in Crewe or Macclesfield, Cheshire East.

Our Passion Statement

At Emerging Futures, we believe that everyone has the potential to change, grow and learn and to achieve the best they can in everything they do. We know it takes courage and commitment to change, which is why we have a passion statement, rather than a mission statement. To us, being passionate means:

• celebrating success and achievement
• creative and daring enough to innovate
• determined to persist when things get tough
• brave enough to say when something isn’t good enough
• humble enough to accept and learn from criticism
• willing to take responsibility for making things better

Above all, being passionate means having the desire to nurture, facilitate and empower others to reach out with hope to achieve their full potential.

This job is for you if…

• You are someone who is committed to our passion statement and shares in our belief in the potential of all individuals, and that empowering individuals to support each other leads to positive change; not only for themselves, but also for their communities
• You are passionate about improving the health and wellbeing of those experiencing homelessness and rough sleeping and can support complex individuals from first point of contact to resettling in their own home.
• You are fun, approachable, energetic, confident, warm, empathetic, ambitious, flexible, resilient, discreet, organised, and professional.
• You are passionate about promoting recovery, tackling homelessness, and working in collaboratively with partner agencies.

What you will be doing

• Supporting tenants to maintain their tenancy by providing hands on, practical help and advice across our network of shared, supported housing.
• Working with the Local Authority and other agencies to create move-on options and improve the health and wellbeing of tenants through direct 1-1 work.
• Supporting the development of recovery and employment initiatives for tenants across Cheshire East, working with local third sector and grass roots organisations, associations, and individuals.
• Supporting residents in financial planning and providing debt counselling and support where appropriate.
• Ensuring residents understand their tenancy agreement and their rights and obligations.
• Managing accommodation for individuals, enabling residents to access pathways to meet their more immediate needs before moving on to full independence, their own tenancies and meaningful activity.

Some of the skills, knowledge and experience you will have

• A keen and comprehensive awareness of homelessness issues, interventions and understanding specific ways to support tenants with ingrained and entrenched negative behaviours.
• Excellent all-round communication skills and the ability to manage relationships.
• An ability to undertake accurate and comprehensive assessments of need, identifying levels of risk, recovery potential and establishing immediate and longer-term recovery goals.
• An ability to work effectively with groups using a structured planned approach.
• Experience of working in or with adult social care services within the charitable, third or public sector.
• A flexible attitude towards your work and a knowledge of local services and geography in Cheshire East.
• Flexibility and access to transport as you may be required to visit other sites across Cheshire East.
• We welcome applications from people with lived experience; however, all employees are required to have an enhanced DBS.

How to apply

If you are interested in applying for either of these new and exciting roles within Emerging Futures, please send your Application Form or CV along with a covering letter detailing why you are suitable for the role to Victoria Duncan on the email provided.

It’s a tough time for us all right now. Do you want to help young people facing the toughest challenges of all?

You will get the chance to turn around the lives of disabled young people, helping them create a plan of action for positive futures. With your help they will also connect with others, regain confidence, skills and enjoy a more ordinary teenage life. We are looking for a fun and creative person, experienced in working one to one and in small groups, using video, voice recording, photographs, artwork or graphics to help facilitate change.

Please download our application pack for more details. Closing date 29th October 12pm (midday).

Benefits Include

• 25 days annual leave + bank holidays (FTE)
• Flexible working
• EAP
• Stakeholder pension scheme plus 8% employer contribution
• A friendly workplace with a strong culture of helping people uncover their potential.

The Role

DHI is an award-winning charity that challenges social exclusion by supporting people to achieve their potential and contribute to the richness and wellbeing of their community. We are looking for individuals who share our passion for our values of self-direction, stimulation and zest for life and our commitment to our client groups and the local communities we serve.

Are you a positive resilient individual committed to working collaboratively with GP’s, our partners and other community and healthcare organisations to provide a wide range of services including; telephone assessments, content based groups & workshops, creating support plans & risk assessments in a large & mixed team of colleagues and peers?

You feel confident around IT using our Caseload Management IT system to record attendance and outcomes and communicating on the telephone making contact with clients on a daily basis.

You have experience of working with people with substance use issues, and can offer a range of harm reduction advice and information, manage safeguarding concerns and have an interest in developing your knowledge of interventions and support that can in turn support our clients.

Please note, we would especially welcome applicants who speak Polish.

If you are interested please contact HR to arrange an informal discussion regarding the role.

Please indicate on your application form if you are interested in the full time role or the part time role.

How To Apply

Please visit the DHI website and use the enclosed Job Description and Person Specification to complete an application form and skills form, and send to HR before Midday Wednesday 4th November 2020

Community Development Worker (Male) – Men’s Mental Health

Hours:  37 (5 days) per week

Contract: 3 years (fixed term)

Salary : £21,757 - £23,800

Second Step is a leading mental health charity in the South West offering housing, support and hope to thousands of people with mental health and complex needs.  Our goal is to inspire hope and deliver change for everybody and every community we work with.

The Men’s Mental Health project will work with communities across Somerset to raise awareness of men’s mental health in the community. It will also create spaces for men to talk about their own mental health and facilitate access to local services and networks, including Open Mental Health provision.

This exciting new role will empower and support individuals and organisations to take action to support men’s mental health and suicide prevention. Reflecting the principles of asset-based community development, it will work with community partners to develop targeted provision, community events and online engagement activities to raise local awareness of mental health and support services.

About You

We are looking for an experienced male community development worker, with experience of working with people with mental health and complex needs. You will need to be a confident communicator and facilitator, who thrives in a collaborative environment and is able to engage a wide range of stakeholders.

Due to the specific requirements of this role, this post is exempt under the Equality Act (2010), Part 1, Schedule 9 (Genuine Occupational Requirement).

For more information on the role and person specification please see the Role Profile attached to this advert. To open the Role Profile please click on ‘1 Document available’ at the top of the screen.

Closing date: 3rd November 2020 (midnight)

Interview date: 17th November 2020

For more information and to apply please see our website. Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services.

Beyond the Streets is a small charity with a big determination to see routes out for women in prostitution in the UK. Taking a woman-centred approach, your role is to provide care co-ordination for women with complex needs who want support or to exit street-based prostitution. We are looking for people with energy, motivation and experience of working with vulnerable adults; people who have a highly developed sense of self-awareness who can work in a gender and trauma informed way. We have full- and part-time jobs available, based at the Door of Hope project, East London, which fulfils the London Borough of Tower Hamlets council funded ‘Prostitution Support Programme’.

*** This post is restricted to female applicants only under Section 9 of the Equality Act 2010 ***

Beyond the Streets is a charity inspired by Christian values. This belief inspires us to work with acceptance, value and mutual respect for all with a healthy work life balance. We genuinely seek to work as a team and ensure that no one is ‘rescuing’ or working outside their allocated hours. We regularly reflect on our boundaries and our strategy for the year.

If you have impressive management skills, ideally gained within a regulatory or public sector background, this unique challenge offers plenty of variety and the opportunity to help a diverse range of organisations with their information rights practices.

Your role

The role of the Public Advice and Data Protection Complaints Service is to ensure that organisations comply with their obligations under the Data Protection Act.

Responsible for managing and supervising a team of Case Officers and Lead Case Officers, your experience will enable you to lead your team in maintaining their individual caseloads and working within advertised service standards. Able to work autonomously and co-ordinate a number of activities at a time, your good people skills and focus on quality will ensure everything runs smoothly and to deadline. Your eye for detail and excellent written communication skills will ensure the production of reports and correspondence for a wide audience.

You will lead a team responsible for handling concerns raised about how information has been handled by organisations in the public and private sector. You’ll work with organisations to identify areas where they can improve their compliance with the legislation we oversee and will be responsible for some stakeholder engagement.

Skills you’ll need

You’ll need excellent organisational skills and will have a proven record of strong leadership skills. You’ll have the ability to identify potential opportunities to engage and educate individual organisations or entire sectors, analysing trends and themes as they emerge. So, you must be persuasive, professional and a talented manager with experience of leading a team to deliver expected outcomes. You must be able to deal with all aspects of management including performance management, attendance management and will have the confidence to make decisions regarding your staff. You should be comfortable delivering presentations, chairing meetings and have the confidence and ability to represent the ICO at conferences/workshops. What’s more, you’ll need the credibility to develop good working relationships, often at a senior level, with organisations that range from national bodies to small businesses.

 
To apply

Visit ico.jobs to complete our online application form.
Completed applications must be submitted by the closing date of 23:59, Sunday 1 November 2020

We have an exciting opportunity for a Dual Diagnosis Worker to join us based in London. You will join us on a full time, 12 month fixed term contract. You will work 35 hours per week excluding meal breaks. You will be expected to work a flexible shift system that will involve working between Monday to Sunday within the hours 8.00am to 5.15pm on a rota basis. In return you will receive a competitive salary of £28,981 per annum (NJC scale range 19-22) inc LW + pensions and other benefits.

About the role:

The Dual Diagnosis Worker will work as a Dual Diagnosis Practitioner within the rough sleeping team to provide dual diagnosis/substance misuse expertise and facilitate a co-ordinated service delivery for people with suspected or co-existing mental health and substance issues.

Key responsibilities of our Dual Diagnosis Worker will include:

- Providing expertise and support in assessment, care planning and the delivery and evaluation of interventions for clients with co-morbid mental health, physical health and substance misuse issues
- Working in a psychologically informed way with clients with medium and high support needs to deliver thorough needs led assessments and risk management and offer accurate and effective interventions

- Providing high quality assessments with people with suspected co-existing mental health and substance misuse issues
- Carrying out a health outreach service on a rota basis across Westminster with the health team, the Community Intervention team, Joint Homelessness Team (JHT)  and our Homeless Health Team (HHT)
- Leading on developing collaborative plans with service users
- Ensuring that all clients with dual diagnosis are offered health education information, including self-help/mutual aid groups to enable them to make informed choices
- Providing advice and support to clients to enable them to improve their health and wellbeing focusing on mental health, physical health and substances
- Linking in clients to specialist agencies, such as substance misuse, mental health services, welfare rights, advocacy, medical and legal services as appropriate
- Ensuring accurate and timely record keeping using the INFORM database as well as client files and ensure all record keeping is kept securely in line with GDPR protection

Our ideal Dual Diagnosis Worker will have the following skills, experience, and knowledge:

Experience

- Significant experience of working in a mental health and substance misuse setting
- Significant experience of assessing and working with clients with co-morbid mental health and substance misuse issues and working to collaboratively to produce an agreed support plan
- Experience of providing a fully sensitive and responsive service to clients in a psychologically informed manner
- Experience of working cooperatively with external partner agencies. E.g. Police, Social Services, NHS, as well as housing providers and voluntary agencies

Knowledge

- Knowledge of current mental health, substance misuse and dual diagnosis policy and best practice guidance

- Knowledge of Psychological Informed Frameworks
- An understanding of the causes of homelessness and, in particular, the needs of people with multiple needs
- Knowledge of housing pathways available to dual diagnosis clients and how to access them
- A working knowledge of how to support people with either substance or mental health needs.

Closing date - 23rd October 2020

Interview date - 5th November 2020

If you would like to join us in the role of Dual Diagnosis Worker, please click ‘apply’ now – we would love to hear from you!

Support Workers (3 Full Time Posts, 40 hours per week)

Support Worker - Enhanced Housing Management (1 Full Time Post, 40 Hours per week)

Salary -  £22,750 rising to £23,205 per annum

Location - London Borough of Tower Hamlets

We have exciting opportunities for 4 full-time Support Worker(s) within two of our homelessness services.  Providence House (2 FT Support Worker & 1 FT  Support Worker-Enhanced Housing Management vacancies) and Daniel Gilbert House (1 FT Support Worker vacancy) are two mixed gender hostels located in the busy, multicultural borough of Tower Hamlets. We work alongside some of the most vulnerable and complex individuals in our community. The day to day work involves supporting our residents to live safer, independent and fulfilling lives and creating a positive and inspiring environment in which they can achieve their goals. We work with multiple agencies and partners in the borough to ensure our clients’ needs are met, these include drug and alcohol services, housing teams and NHS teams.

PRHA hostels guarantee a fast paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

Who we’re looking for

We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

 To be successful in the role you must be able to:

• provide dynamic person-centered support to residents
• support residents to realise their goals
• work with stakeholders to ensure residents receive integrated healthcare and community services
• ensure at all times the environment is safe and welcoming for all
• work together in a team to deliver a psychologically informed environment

What we offer

PRHA was awarded the Investors in People Gold standard for the second time in 2019.  This award reflects staff feedback on their development and training opportunities, how they ae valued by PRHA and the support provided to them in fulfilling their roles. We are in the top 3% of housing associations in achieving this award. 

Our comprehensive, training and support package will enable you to grow in your career and achieve your professional aspirations.

How to apply

Please read the full Job Description & Person Specification. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. 

We will only accept CV’s and Supporting Statements with a maximum of 2 pages and Font size 12. Please ensure you send the correct documents by the closing date, as late CV’s and Supporting Statements will not be accepted.

Closing Date

Monday 2nd November  2020 11am.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.