Advice and information manager jobs

Our Individual Giving programme is central to our fundraising strategy to increase 
our unrestricted, sustainable income. This is a key role, focused on recruiting and stewarding 
donors across a range of channels including face-to-face, direct mail and digital.

As this is a new role, we would like you to own it from the outset, and it is an exciting opportunity to build on the plans in place for fundraising campaigns, and face to face regular giving acquisition.

The role will involve managing all aspects of acquisition and stewardship. This will include agreeing propositions, recruiting and managing third party suppliers such as face-toface agencies, briefing creative for digital asks and liaising with our in-house comms team to 
create engaging fundraising copy and materials. The Individual Giving Manager will also be 
responsible for developing and delivering the stewardship programme to maximise loyalty 
and lifetime value.

Location: Enfield 

Salary: Unqualified: £29,385 - £30,671 per annum

Qualified: £30,671 - £33,438 per annum

(Please note that applicants are usually appointed at the bottom of the relevant band based on fairness and our pay scales)

Hours: 37.5 hours per week 

Contract: Permanent

Closing Date: Monday 13th April 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Refuge Support Worker at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

The Refuge Service provide emergency accommodation to women and children fleeing domestic abuse and sexual violence. Refuge Support workers provide emotional and practical support this can include housing support, legal options, reporting to the police, help around child contact, benefits, financial advice and accessing therapeutic support services.

About the Role

As a Refuge Support Worker in our Enfield refuge, you will help create a safe, welcoming environment for women and families escaping abuse. You’ll handle phone enquiries, prepare rooms for new arrivals, support with deliveries, and help maintain clean, safe communal areas.

You’ll introduce new residents to Solace services, explain key policies, and ensure they are aware of internal and external support options. Working alongside each resident, you will develop support plans, assist with benefits and housing applications, accompany them to appointments when needed, and help them work towards safe, independent move‑on accommodation.

The role also includes collecting and recording payments, completing health and safety checks, maintaining accurate records, and building strong working relationships with local authorities and partner agencies.

You’ll be part of a supportive team, attend regular meetings and supervision, follow all safeguarding, equality, and organisational policies, and contribute to the smooth and safe running of the refuge.

Please note this list is not exhaustive and you will be required to carry out tasks delegated to you by your line manager.

About You

The ideal candidate will be compassionate, practical, and resilient, with a genuine commitment to supporting survivors of domestic abuse. You’re confident working in a busy, varied environment and can balance hands‑on tasks with administrative responsibilities.

You communicate clearly, build trusting relationships, and work well with residents, colleagues, and external agencies. You are organised, reliable, and able to maintain accurate records and follow safeguarding, health and safety, and organisational procedures.

You’re also comfortable supporting service users with practical needs such as benefits, housing, and appointments, and you approach challenges with patience, empathy, and a problem‑solving mindset. You’re also able to manage occasional physical tasks, such as helping prepare rooms or assisting with deliveries.

Outside of this, you are committed to creating a safe, inclusive, and empowering environment where every resident feels heard, respected, and supported.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Role Purpose

To lead Trussell’s email and marketing CRM strategy and digital projects by creating insight‑led, compliant, and engaging digital communications and journeys that bring our story to life and drive programme outcomes.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors to increase funding, campaigning, and other forms of support for our work.  As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long-term vision of a UK without the need for food banks.

Key Responsibilities

Email and CRM marketing

· Lead the design, content development and delivery of Trussell's email programme and related projects, optimising workflows, journeys and alignment with our audience strategy to deliver organisational goals.

Product leadership

· Overall product leadership of our customer marketing platform, Marketing Cloud, ensuring data models and digital ecosystem are optimised and compliant with data privacy laws and industry standards, protecting supporter data from cyber threats.

Analysis and insight and performance

· Implement digital tracking, attribution and measurement in line with established UTM governance and tagging standards to enable accurate tracking and optimisation.  Lead the supporter data function, ensuring accuracy and compliance of supporter data, working with business system teams to ensure reporting enables actionable decision making. 

Consultancy and stakeholder management

· Act as an expert inhouse consultant for programme teams providing advice and guidance to embed best practice, accessibility and innovation in digital communications, driving continuous improvement.

Digital marketing project management

· Lead digital marketing projects that deliver continuous improvement and compliance driving improved engagement with our audiences and programme outcomes.

Person Specification

Core Knowledge

· Deep understanding of CRM, CDP and marketing automation platforms. Experience of Salesforce and Marketing Cloud would be an advantage.

· Management of multiple audience-focused email marketing programmes with complex segmentations and competing priorities

· Excellent understanding of email copy and content best practice

· Excellent understanding of accessibility and legal regulations for email marketing, including the Data Protection Act and UK GDPR and accessibility best practice

· Strong understanding of digital measurement, including tracking, attribution and analytics methodologies and summarising insights to inform decision making.

Essential Skills

• Data analysis and converting this to actionable strategies
• Excellent stakeholder management and relationship building skills
• Able to influence decisions, demonstrates collaborative approach
• Ability to think strategically and practically deliver
• Excellent ability to co-ordinate a variety of projects simultaneously in a multi-stakeholder environment

· Problem solving approach, giving strategic direction

· Process review and improvement skills

Key Experience

• Leading and delivering digital projects and outcomes
• Leading email strategy and function
• Ensuring best practice and compliance
• Performance measurement and reporting skills
• Team leadership
• Managing relationships with suppliers and agencies

Senior Families and Professionals Advisor

Fragile X Society

Salary: £40,000 to £46,000 depending on experience
Hours: Part-time  (22.5hours per week)
Location: Great Dunmow, Essex, with some flexible and hybrid working considered
Contract: Permanent

Help change lives for families affected by Fragile X

The Fragile X Society is the UK’s leading charity supporting individuals and families affected by Fragile X syndrome and associated conditions, including FXTAS and FXPOI.

For more than 35 years we have provided trusted information, emotional support, and practical guidance to families across the UK. Our work connects families with clinicians, researchers, and services while helping professionals better understand Fragile X.

We are now looking to recruit a Senior Families and Professionals Advisor (Adult Enquiries) to join our small and dedicated team as part of a planned transition when our long serving advisor retires later this year.

This is a rare and rewarding opportunity to take on a respected specialist role supporting families navigating complex health, social care, and life transitions.

About the role

This is a senior advisory role supporting adults, families, carriers, and professionals affected by Fragile X conditions.

You will provide information, guidance, and emotional support to individuals and families across the UK, helping them navigate services such as adult social care, benefits, housing, health services, and transition into adulthood.

The role also plays an important part in ensuring that the Fragile X Society continues to provide trusted, accurate, and meaningful information for families and professionals.

A structured handover and training period will be provided by the current postholder to help transfer specialist knowledge.

Key responsibilities

You will:

• Lead the handling of adult and carrier enquiries including those relating to Fragile X associated conditions such as FXTAS
• Provide emotional support and practical guidance to families navigating complex situations
• Maintain up to date knowledge of adult benefits, legislation, and social care services
• Work with clinicians, services, and professional networks supporting people with Fragile X
• Ensure the Society’s information resources and website content remain accurate and relevant
• Support colleagues through mentoring and case discussion where appropriate
• Contribute to the continued development of the Society’s information and support services.

About you

We are looking for someone with experience in complex advisory or support work within areas such as:

• disability services
• adult social care
• learning disability
• health services
• rare disease charities
• advocacy or advice organisations.

You will also have:

• strong knowledge of UK benefits systems and adult social care
• excellent communication and listening skills
• high levels of emotional intelligence and resilience
• experience supporting people in complex or sensitive situations
• the ability to work both independently and collaboratively within a small team.

Previous knowledge of Fragile X is not required, but an interest in learning about rare genetic conditions and the lives of families affected by them is essential.

What we offer

Working at the Fragile X Society means being part of a values driven charity where your work genuinely changes lives.

We offer:

• Salary of £40,000 to £46,000 (pro-rata) depending on experience
• 25 days annual leave plus bank holidays (pro-rata)
• Pension contribution
• Flexible and hybrid working options where possible
• Professional development opportunities including rare disease and clinical learning
• A supportive and collaborative team environment.

The role also includes the opportunity to work closely with leading clinicians, researchers, and national rare disease networks.

About the Fragile X Society

The Fragile X Society supports thousands of families across the UK and works closely with clinicians, researchers, and policymakers to improve understanding and support for Fragile X conditions.

Our mission is to ensure that every family affected by Fragile X has access to reliable information, compassionate support, and a community that understands their journey.

How to applyTo apply, please send:

• your CV and supporting statement explaining your interest in the role and relevant experience.

Further information about the Society can be found on our website.

We’re looking for a dynamic and driven Individual Giving and Engagement Manager to deliver and grow our newly created donor retention programme. This is a brilliant opportunity for someone who is ready to get hands-on and bring fresh ideas, a test and learn approach and a passion for delivering high-quality fundraising appeals.

You’ll be an experienced IG fundraiser with a strong understanding of how to inspire donors to give. You’ll be a great fit if you are detail-confident and motivated by continuous improvement. 

We are recruiting a Head of HR / Business Partner to lead and deliver a best practice HR function for Flint House, ensuring the provision of high-quality, compliant and strategic people services that support operational excellence and the Charity’s mission of providing evidence-based rehabilitation to serving and retired police officers.

Reporting to CEO as a member of the Exec team, with one direct report, this role operates at both strategic and operational levels, advising Trustees, the CEO and senior leaders while ensuring effective day-to-day HR delivery across the organisation.

We are flexible and will consider applications for full time and part time. The role is very much site based due to staff base and patients, but there is potential for one day hybrid working a week.

Key responsibilities and competencies :

• Lead on complex employee relations matters including capability, grievance and disciplinary cases.
• Conduct investigations, formal hearings and appeals where required.
• Provide expert advice and guidance to managers on all employee relations matters.
• Maintain and develop employment contracts in line with organisational needs and legislative requirements.
• Support managers in managing absence and attendance effectively.
• Develop, implement and deliver the HR Strategy aligned to the Charity’s organisational objectives.
• Lead workforce planning and quarterly resource meetings in collaboration with the CEO and Heads of Department.
• Support organisational change initiatives, ensuring a consistent and well-managed approach.
• Contribute to organisational development and continuous improvement initiatives.
• Provide data-driven insights and reports to Exec and the CEO to inform strategic decision-making.
• Ensure full compliance with UK employment legislation, case law and regulatory requirements.
• Ensure pay, benefits and reward practices remain legally compliant and appropriately benchmarked, advising Finance and Payroll practices
• Monitor legislative developments and advise Trustees and the CEO on required changes.
• Develop, review and maintain HR policies, procedures and conditions of service.
• Liaise with external professional advisers, including employment solicitors where required.

Successful candidate will be CIPD Level 7 or similar experience with evidence of continuing CPD.

In addition - you will have 

• Strong strategic and operational capability.
• Significant experience as a Senior HR Generalist
• Excellent interpersonal and influencing skills, with credibility at Executive level.
• Clear, confident written and verbal communication skills.
• Strong analytical and reporting capability.
• Ability to prioritise, delegate and manage competing demands.
• Coaching and advisory capability.
• High level of IT literacy (Microsoft Office suite and HR systems / Sage HR and iHasco).

About us :

Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions. Every year we treat over 3,000 police officers. Located just outside Goring on Thames in our beautiful Flint House and set in 20 acres of ancient woodland, this key role will drive the people and culture objectives for the Charity.

We offer a comprehensive benefits package including on site free parking, lunch or breakfast, free on site gym, comprehensive EAP program, Medical Cash program, Life Assurance,36 days holiday and usual Pension benefits.

The role is very much based on site, with restricted public transport, so own car is essential.

We’re looking for a calm, personable and servant-hearted person to work within our Safeguarding Team, providing organisation-wide support and deputising for the Safeguarding Manager to ensure that CPAS is a safe place for everyone. The ideal candidate will have a good understanding of safeguarding in practice and safer recruitment, have experience of working in a safeguarding capacity (paid or voluntary), and will be empathetic, victim-survivor-focused and committed to a person-centred, trauma-informed approach. 

This role provides an opportunity to influence change in an environment committed to service improvement, positive safeguarding culture development, and minimising barriers to excellence in safeguarding practice. Particular focus will be given to supporting the Ventures and Falcons Holiday Ministry to ensure the safety and wellbeing of the children and young people accessing our holidays. 

If you enjoy working collaboratively within a team and cross-team working, can demonstrate initiative and ability to effectively manage multiple areas of work, and are able to assess risk, prioritise concerns, and make prompt, defensible safeguarding decisions in fast-moving situations, we would love to hear from you!

This is a part-time appointment of 3 days / 22.2 hours per week (0.6 FTE).

Location: This is an office-based role in Coventry.

Starting salary: £22,914 per annum, increasing to £25,326 (pro rata of a full-time salary of £38,190—£42,210), subject to an annual pay review effective May 2026.

This post will be subject to a Basic DBS check, and satisfactory completion of a Declaration of Suitability form. You must also have evidence of your ongoing right to work in the UK.

Due to the nature of the role there is an Occupational Requirement that the postholder is a committed Christian under Part 1 of Schedule 9 of the Equality Act 2010, an active member of a local church, and in agreement with the CPAS Basis of Faith.

Service Manager – Helpline (Mental Health)

£35,802 per annum

Beechcroft Hub, Erdington, Birmingham

Full-Time

Permanent

Hours: 37.5 hours per week (to include some weekends/evenings)

Our client is the leading provider of mental health services in Birmingham and the West Midlands.  Their vision is “Better mental health for all”.

We have an exciting opportunity for a Service Manager that is passionate about mental health to lead and manage a mental health Helpline providing advice, information and signposting to people experiencing mental health difficulties, their families, professionals and the wider public.

The Helpline was established in 2020 growing quickly to provide valuable support throughout the pandemic. The helpline now receives over 20,000 calls a year from individuals with a range of support needs across Birmingham and Solihull. 

Are you a Service Manager with experience in managing a similar service?

Looking for a role that is varied, challenging and rewarding?

Their ideal candidate will have previous experience in a similar service, an excellent communicator comfortable with liaising with key stakeholders and partners. You will be resilient with the ability to find solutions to problems and think on your feet.

You will have solid experience in leading teams and delivering services.

You will harness your drive and commitment to focus on service quality, improvement and development.  Working on a service that strives to be the centre of excellence in the delivery of mental health advice and information provision.

You will be comfortable managing a number of competing priorities, completing them within the timeframe to a high quality.

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Our client is extremely proud to have a diverse workforce that is reflective of the communities that they work with.  They strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich their teams.  They are also committed to changing the ethnic diversity of their management team and particularly encourage applicants from minority communities to apply for this role.

Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

The closing date for applications is Friday 10th April 2026

Interviews will take place on Wednesday 22nd April 2026

Help shape the future of income generation at Alopecia UK. This newly created role offers a rare opportunity to build and lead fundraising at a small but ambitious national charity.

We are looking for a strategic and hands-on Senior Fundraising Manager to lead our next phase of income growth. As our first dedicated fundraising leadership role, you will develop and deliver a multi-year income strategy, strengthen existing income streams, and identify new opportunities to diversify and grow our fundraising.

Working closely with the CEO and colleagues across the organisation, you will play a central role in helping Alopecia UK reach more people affected by alopecia and ensure the charity’s long-term sustainability. This role offers the chance to combine strategy with delivery, innovation with implementation, and to see the direct impact of your work.

If you enjoy building, testing and growing income in a collaborative and mission-driven environment, we would love to hear from you.

Why this role matters

This is more than a fundraising leadership role. It is about shaping the financial sustainability of Alopecia UK, embedding a confident and ambitious income culture, and ensuring our impact is communicated with clarity, integrity and inspiration.

The successful candidate will help ensure that more people can access support, that our voice grows stronger, and that our mission is sustained for the long term.

Role description: Senior Fundraising Manager  (Full recruitment pack and application process is attached below.)

• Salary: £45,000 per annum, pro rata.
• Hours: Part-time (22.5 hours per week, flexible, during normal UK working hours we would consider a contract with fewer hours for the right candidate.  All of our team work Monday mornings to ensure connectivity.)
• Contract type: Permanent
• Report to: Chief Executive
• Home-based: This role will include occasional national travel for team meetings.

Strategic leadership

• Lead the development and implementation of a multi-year income generation strategy aligned to Alopecia UK priorities.
• Work across the organisation to ensure fundraising activity is fully integrated with operational delivery, partnering closely with the finance, communications and delivery managers to align plans, resources and messaging, and to ensure shared initiatives are realistic, coordinated and achievable.
• Translate insight from your experience and our recent fundraising strategy review into clear, achievable plans.
• Set and monitor ambitious yet realistic income targets across income streams.
• Responsibility for achieving the fundraising targets and other fundraising-related performance indicators.
• Embed a positive fundraising culture across the organisation.
• Manage and review all fundraising income and expenditure budgets.

Income growth & diversification

As a part-time role within a small charity, the postholder will need to carefully prioritise income-generating opportunities alongside stewardship and relationship management. In year one, a key focus will be establishing effective donor pathways through the rollout of our new CRM, ensuring supporters experience clear and meaningful journeys with the charity. Alongside this, the Senior Fundraising Manager will assess and determine which early opportunities for growth should be prioritised. While areas such as community fundraising, digital campaigns and regular giving are likely to offer early potential, the postholder will lead decisions on where to focus effort and investment to generate the strongest returns.

• Leverage and optimise existing community and public fundraising activity to increase income and supporter numbers.
• Develop and grow new revenue streams, to potentially include digital fundraising campaigns, regular giving, trusts and grants, and legacy giving.
• Lead creatively and intellectually on compelling campaigning initiatives that drive engagement and income.
• Provide excellent stewardship to ensure funders and partners feel valued, engaged and motivated to continue their support.
•  Widen our existing corporate partnerships programme by building mutually beneficial partnerships to deliver income, awareness, and engagement opportunities.

CRM

• Support the design and rollout of our first CRM system, working closely with the Finance & Operations Manager to design fit-for-purpose donor journeys and pathways, establish meaningful reporting frameworks and ensure data supports excellent stewardship and strategic decision-making.
• Use CRM data and financial information to track performance, analyse trends and adjust strategy as required.

Data & impact

• Ensure compliance with all relevant regulations, including ICO guidance, GDPR and the Code of Fundraising Practice.
• Work closely with the Finance & Operations Manager to ensure our data meaningfully represents organisational outcomes.
• Translate impact data into powerful, succinct and persuasive communications or compelling cases for support.

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and over a thousand international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.

We recently expanded our impact with Unifrog for primary schools. By bringing our platform to younger learners, we’re supporting schools in delivering a comprehensive careers and PSHE curriculum from Reception through to Year 6. Our mission is to start early; breaking down barriers, challenging stereotypes, and ensuring every child, regardless of background, believes that every future pathway is within their reach.

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead (details on our jobs page). 

What you’ll do

Joining our small, high-energy team, you’ll play a key role growing our newest partner base and supporting primary school partners to make the most of the Unifrog platform and resources. Excellent customer service is at the heart of what we do, and you’ll make sure that all interactions with Unifrog are positive and successful. 

Your key responsibilities:

Sell Unifrog subscriptions to primary schools

• Design and deliver impactful prospecting campaigns and marketing collateral aimed at engaging potential new partners, tracking campaign performance and continually improving your approach to secure demonstrations and drive partnership growth.

• Meet with potential partners on video calls (and sometimes in-person). Understand their priorities, demonstrate the Unifrog platform and resources, and secure their subscription.

• Identify and attend conferences and events to promote Unifrog to primary school audiences, while networking and cultivating relationships for future partnership opportunities.

• Develop a sound awareness of Careers Education, Information, Advice and Guidance (CEIAG) and the PSHE Association Framework within the UK. You’ll need this to confidently navigate conversations with relevant contacts at primary schools.

Support primary school partners to make the most of Unifrog

• Set up new partner schools for success. Help them to embed Unifrog across their staff, student and parent community. You’ll deliver an initial staff training session then provide ad-hoc support.

• Proactively work to foster a sense of community amongst our primary school partners and think of ways to promote the sharing and embedding of Unifrog best practice between partners.

• Achieve sky-high resubscription rates by securing partner renewals when their subscriptions come to an end.

What we’re looking for

• Resilient, and motivated to exceed targets

Our sales and resubscription targets are achievable but ambitious. You’ll need to be determined to meet and exceed them.

• Sales experience

You’ll be responsible for meeting sales targets so sales experience is desirable but not essential.
 

• Strong communication skills

You’ll be in frequent communication with lots of different people, both within Unifrog and externally – this will be in person, written, over the phone and via video call. You’ll need to be an outstanding communicator.

• Strategic and innovative 

You’ll be strategic in your approach to driving growth within the newest team at Unifrog and be innovative and creative in your solutions to any barriers along the way.

• Personable, with a track record of excellent relationship management

At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner schools.

• Sector insight

You will be working with schools that have different contexts and priorities; you’ll need to be quick to understand how we can support them.
 

• Attention to detail

It’s important you have the skills and discipline to carefully check your communications to schools, your prospects and contacts in your network.

• Proactive attitude and willingness to get stuck in

You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.

You will be one of two members of our newest team at Unifrog, with the opportunity to be at the forefront of building an exciting and impactful offering for primary schools across the UK. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.

Working together

You’ll work alongside one other Primary Schools Partnership Manager and be line managed by our Partnerships Director (UK schools and Employers). You will also have daily contact with the wider Unifrog team, including our Marketing, Content and Finance teams.

Key benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £39,047 per annum (Grade B), plus:

  • Unlimited commission, OTE of £50,000.

  • Bonuses linked to strong performance against KPIs.

• Full-time

• 28 days paid holiday per year (plus bank holidays). 

• Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday – some days you may need to start earlier but you can finish earlier as a result.

• The role is remote (or hybrid for candidates in London or Edinburgh).

• Start date: as soon as possible (but not later than w/c 22nd June).

• We can only consider candidates who have the right to work in the UK.

• To discuss reasonable adjustments or any details about the role before applying, please contact our Recruitment Lead (details on our jobs page). 

Application process

• Deadline: 10:00am (BST) on Wednesday 1st April 2026.

• Stage 1: Application form (~1 hour)

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

i) With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

ii) A school we are hoping to partner with have concerns about the budget available for Unifrog. What would be your approach to securing a partnership with them for this academic year? (250 words)

iii) Tell us about a time when you had to manage conflicting priorities whilst meeting targets. What was your approach? (250 words)

• Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window so we encourage you to apply early.

• Stage 3: Video call interview (1 hour) 

• Short pre-prepared presentation (15 mins) 

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (45 mins).

• Video call interviews will be held w/c 13th April 2026.

• Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring

Find more detail and our full policy on AI in applications here.

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

Communications Manager
Salary: £33,535.15 per annum (£41,918.94 FTE)
Hours: Part time 0.8 FTE, 4 days per week
Location: Hybrid working arrangement, home working & Tamworth or London Office (2 days per week, pro-rata for part-time)
Contract Type: Fixed term until 31/03/2027

Are you a creative, organised and detail-oriented professional with a passion for delivering impactful marketing campaigns? Do you thrive in a collaborative environment and want to make a difference in the education sector? If so, we have an exciting opportunity for you to join nasen as our Communications Manager.

We’re looking for someone who can confidently plan, coordinate and deliver a communication strategy that will engage the education workforce and widen the reach of a gold tier Department for Education funded training programme. You’ll be instrumental in enhancing brand awareness, driving engagement, helping to meet KPIs and supporting our strategic communications.

This is a part-time role (28 hours per week), the successful candidate will work within our hybrid working policy, with a blend of home working and office time in either London or Tamworth.

About us

nasen is the National Association for Special Educational Needs – a charitable organisation that exists to support and champion those working with, and for, children and young people with SEND and learning differences.  

We seek to ensure that all education practitioners across early years, schools, post-16 and wider settings are equipped to understand, identify and support those with SEND and learning differences, and provide Continuing Professional Development (CPD), resources, advice, information and much more to enable all staff to meet the needs of all their learners.  

nasen brings organisations together, whether locally or nationally, to share practice, shape solutions. Our priorities are those that matter to the education and SEND sector, drawing on our direct engagement with practitioners, school leaders, SENCOs, local authorities and hearing from the lived experience of children and young people.  

About the role

nasen is looking to recruit an individual experienced in Marketing and Communications to support raising the profile of The Universal SEND Services Programme and the work it does across the education sector through effective and measurable communications activity and ensure the copy on the website that hosts all training and resources is engaging and meets the needs of its users.

Employee Benefits 

• 30 days annual leave per year, pro-rata for part-time  
• Christmas Closure - additional to annual leave allowance
• Hybrid working (Policy available on request) 
• 8% employer contribution pension. 
• Flexible start and finish time, Friday early closure
• Employee Assistance Scheme  
• Life Insurance Policy x3 of your salary
• Cycle to Work Scheme available  

Closing Date: 1st April 2026

We will be reviewing applications as they come in. We reserve the right to close recruitment earlier than this date if we receive sufficient quality applicants. 

Please note that applicants must have the legal right to work in the UK.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equality, Diversity and Inclusion 

We aim to be an inclusive employer – let us know if you have any access requirements for the recruitment process. We are happy to offer interviews online or in person. The interview process will include a conversation with prepared questions.

No agencies please.

For over 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.​

Brief role description:​

You will provide support to all new prisoner arrivals at the HMP Millsike reception, ensuring a thorough induction process is completed to include a detailed briefing specific to the support that will be offered to veterans by OpNOVA and the other providers within HMP Millsike.​

Please note this role is subject to an Enhanced Disclosure & Barring Service (EDBS) check and Prison Vetting conducted by the Ministry of Justice. Both must be successfully completed before employment can commence.​

Interested? Want to know more about the Charity? check out our Website.​

Eager to know more the role? Have a look at the Job Description.​

What’s in it for you? Check out our Benefits.​

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, ​Thursday, 2 April 2026. ​

Got questions about the role? ​Get in touch with the People Team.

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

We’re looking for an Education & Advocacy Manager to empower over 2,000 academic representatives to influence decision makers and shape the future of education at UCL. This is your opportunity to support one of the largest networks of elected academic representatives in the UK, at a global top 10 university, ensuring students are core to the learning experience across all stages and levels of study.

You'll lead strategies that strengthen student representation, ensuring students are central in shaping UCL’s academic experience. You’ll work closely with student leaders and university stakeholders to deliver meaningful change and enhance the student experience.

Do you have knowledge of student engagement practices and effective volunteer management? Do you have experience empowering others and shaping educational policy?

If the answer is yes, then we want to hear from you.

Financial Controller sought for thriving youth charity

28 hrs per week, flexible

Salary £33k-£36k (£47k-£51k FTE) dependant on experience  

London W10

Job Description

This is a responsible position managing the accounts and payroll of a medium-sized West London youth charity. The role is central to maintaining the charity’s financial wellbeing and thereby enhancing opportunities for young people.

It is a part-time role, with plenty of flexibility. Working from home and coming into our office at least once a week, you can spread the weekly hours across 3, 4 or 5 days – whatever works for you. You’ll be working closely with the Treasurer, Chief Executive, Fundraiser and Programme Director as well as our HR Manager and Operations Manager, with whom you will share some admin support.

About us

As a leading London youth club, our work is challenging but very rewarding.

For over 40 years The Avenues Youth Project has provided a safe space for young people aged 8 to 18 to play, socialise, acquire and develop skills and receive advice and motivation.

In an area of north Westminster with plenty of social challenges, The Avenues is seen as a beacon organisation, hugely valued by our community and widely respected in the youth sector.

Our standards are high; we are recognised by Westminster City Council as one of three key youth hubs in the borough and, in 2024, were re-awarded London Youth’s prestigious three-year Gold Level Quality Mark, one of only nine youth organisations to hold this badge of excellence.

Our team is professional, hard-working and great fun to work with.

Each one of us is passionate about giving every child and young person the opportunity and support to make the most of their future, regardless of their background, and we apply the same principle to those who work at Avenues.

Role Requirements

· Manage day-to-day financial operations including accounts payable, accounts receivable/grants claims, bank reconciliations, general accounting functions.

· Perform monthly journals and reconciliation of balance sheet/control accounts, including accruals, prepayments, deferred income and fixed assets.

· Claim monthly the Gift Aid that has not already been collected through donation platforms.

· Produce timely and accurate monthly reports for budget holders to help them effectively manage their budgets, ensuring that spend is being properly tracked and allocated against programmes and grants/donations.

· Hold regular meetings with budget holders following the production of the monthly reports.

· Work with the CEO, Treasurer, Fundraiser and programme/operational budget holders where necessary to:

o Provide the Finance Committee with a monthly dashboard

o Co-ordinate the annual budget process, and produce quarterly financial forecasts.

o Manage cashflow projection

· Support the Monitoring and Evaluation manager with donor reports

· Liaise with the auditors throughout the audit process, providing supporting schedules and  grant documentation in support of the TB figures provided.

· Prepare the statutory annual accounts for review by the auditors.

· Manage payroll (30+staff), pensions and the allocation of project personnel costs. This includes liaison with the HR and programme managers to ensure the Employment Hero payroll system is processing HR information and timesheets correctly.

· Process improvement – work with key stakeholders to ensure that finance processes are fit for purpose and implementing change where improvements can/should be made.

· Ensure the Avenues has appropriate internal controls in place and is meeting all tax and audit obligations.

· Preparation and maintenance of a finance manual.

· Deal with general finance queries, both externally and from members of the team

· Co-supervise the finance and operations administrator

Person Requirements

· Accountancy qualification eg- ACA/CIMA/ACCA/AAT Professional Level or QBE

· Demonstrable experience of working in a similar role.

· Previous experience in the charity sector would be highly desirable although not essential.

· Good knowledge of QuickBooks system and proficient in the use of Microsoft Excel.

· Experience of process improvement and system implementation an advantage.

· Strong communication skills well versed in speaking finance with non-finance colleagues.

· Ability to adhere to deadlines

· Confident in holding self and others to account

· Ability to work to high standards, without needing detailed supervision

Avenues is an Equal Opportunities employer welcoming people from all backgrounds.

Avenues puts the safety of our members first. Candidates are subject to an enhanced disclosure and barring service (DBS) check.