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Membership Growth Manager
Full Time 35 hours per week | Permanent | Hybrid | Closing date 13th August 2025
Job Reference: MGM02 (Please quote this on any correspondence)
The opportunity
We are seeking a commercially minded, results-driven professional to support the delivery of CILIP’s membership growth strategy. This pivotal role is responsible for generating demand through targeted marketing campaigns and converting interest into membership through business development and relationship management.
Working closely with the Director of Business Development, you will play a key role in achieving CILIP’s strategic goal of increasing both individual and organisational membership, while also maximising member lifetime value. You will take a cross-functional approach to attract new audiences, re-engage lapsed members, and foster long-term loyalty.
About the role
This role supports the delivery of CILIP’s membership growth strategy, focusing on generating demand, converting leads into new members, and enhancing member retention and value. Working closely with the Director of Business Development and cross-functional teams, you’ll take an integrated, insight-led approach to increasing individual and organisational membership, aligned with CILIP’s strategic priorities.
Key areas of delivery:
· Demand generation and lead nurture
Plan and deliver targeted, multi-channel marketing campaigns (digital, social, email) to attract new members. Develop compelling messaging and offers in collaboration with the Marketing and Communications team, and engage key audience segments, including underrepresented groups.
· Lead conversion and business development
Qualify and convert leads through proactive engagement and relationship management. Build a strong membership pipeline, track performance metrics, and optimise the member acquisition journey.
· Retention and member value
Ensure new members are effectively onboarded and connected with relevant services. Use data insights to assist the development of retention strategies, drive engagement, and support the promotion of CILIP’s wider offer, including training, events, and professional registration.
· Data, insight and reporting
Monitor membership performance and campaign outcomes, maintaining accurate records within the CRM. Produce regular reports that will be used to inform decision-making and identify opportunities for growth and improvement.
· Cross-team collaboration
Work collaboratively with internal teams to support aligning messaging and integration of supporter journeys. Represent CILIP externally at events and networking opportunities, and contribute to broader organisational goals, including digital transformation initiatives.
About you
The ideal candidate will have experience delivering digital marketing campaigns that drive lead generation and conversion, ideally within a membership or service-based environment. You’ll be confident using CRM systems to manage pipelines and track performance, and skilled at collaborating across teams to deliver integrated journeys.
· Essential experience: Track record in delivering multi-channel marketing campaigns, converting leads into paying customers or members, and working across teams to meet performance goals using CRM systems and data insights.
· Desirable knowledge: Understanding of the membership lifecycle, experience in a professional body or association context, and an appreciation for balancing commercial objectives with public benefit.
· Skills and attributes: Analytical and highly organised, with excellent communication and interpersonal skills. Motivated by results, committed to inclusive values, and able to work flexibly within a hybrid model.
This role offers an exciting opportunity for a motivated professional who combines data driven insight, hands-on delivery, and strong interpersonal skills. You will share our commitment to equality, diversity and inclusion and be comfortable working flexibly in line with our hybrid working policy.
ABOUT CILIP
CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and share our belief in their power to change lives.
Our purpose is to unite, support and empower information professionals across all sectors.
What we do:
· Continuing Professional Development (CPD): We will deliver high-quality CPD events and training that enable our members to enhance their skills, knowledge, and expertise.
· Membership services: We will provide excellent membership services that support our members and enable them to maximise their membership benefits.
· Professional standards: We will uphold and develop professional standards that promote excellence in libraries, information and knowledge management.
· Content and publishing: We will deliver high-quality books, journals, magazines, and other content that enables our members to improve their skills and develop their expertise.
· Advocacy: We will advocate for the value of our profession and the important role of our members in organisations and society.
· Research and development: We will work in collaboration to deliver R&D programmes which advance our strategic goals.
Structure:
Most staff are based in the London office and work in a hybrid environment. We also have colleagues based in the devolved nations: Scotland, Wales, and Northern Ireland.
CILIP has thousands of members in a wide range of roles and sectors including higher education, public libraries, schools, colleges, health care, national libraries, government, the armed forces, prisons and many more.
Why join CILIP?
· Hybrid working
· 27 days' annual leave plus public holidays (increasing after 3 years’ service)
· Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
· Access to CILIP’s Employee Assistance Programme through Vivup
· Perkbox employee discounts and wellbeing hub
· Generous enhanced leave benefits, including occupational sick pay, maternity leave, paternity leave and carers leave
· The option to buy up to 5 days' additional annual leave (pro-rata for part time employees)
· Annual flu vaccination voucher
· Contribution to eye tests and glasses for DSE use
How to apply
To apply for this role, please send an up-to-date CV along with a letter of application (no more than two A4 pages) detailing your suitability for the role based on the role description to HR Department uk by 11:59pm on 13th August 2025
Interview dates
· First interviews (virtual) will be held on 21-22nd August via Teams
· Second interviews will be held in person on 28th August at Woburn House
CILIP is an equal opportunities employer. We are committed to building a diverse and inclusive workforce where everyone feels valued and supported. We actively encourage applications from people of all backgrounds, identities, and lived experiences.
If you require any adjustments or support at any stage of the application or recruitment process, please contact our HR department, we will be happy to assist you.
For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.
Registered Charity No 313014
Job Description
Brent Mencap has been passionate about a healthier and fairer Brent since 1979. We’ve developed and run successful housing, employment, health, advice, wellbeing and self-advocacy services. During austerity and Covid we diversified, successfully taking on NHS work with people with long-term health conditions. We provide social prescribing support and health and wellbeing coaching to patients for Brent GPs. In 2024-5 we helped over 18000 people. We’re a leading partner on the Brent Health Educators Programme. Recently we’ve focused on developing and retaining a much larger staff group, using our data better and improving our marketing.
Brent Mencap offers fantastic free creative and wellbeing activities for people with a learning disability, autism and long-term health conditions. These have flourished since Covid. People love yoga, poetry, singing, gardening, Breathe and Move, self-advocacy, campaigning, awareness raising, CREATE art activities for young people, external trips and parties. Small grants, donations and our reserves fund this while we get longer term funding. Our self-advocates want us to focus on paid employment, youth services and making Brent Council use accessible information properly. People with a learning disability, neurodiversity and their family carers are inclusively supported by social prescribers for advice and by health educators/coaches for health-related matters if needed.
Our current Executive Director, who has led Brent Mencap so well for 25 years wants to retire. The successful candidate will build on Brent Mencap’s history, current success and potential so our long-term passion for a healthier and fairer Brent can evolve and improve the lives of Brent People. Are you the amazing successor to lead and inspire our talented, committed team?
We are looking for someone who
· Has the relevant voluntary sector experience, vision, determination and leadership skills
· Is committed to developing and supporting our diverse staff group
· Can see the bigger picture but also focuses on the important details
· Supports our ethos of person-centred service delivery and activities
· Can communicate well with users, partners, staff, trustees and funders
· Enjoys influencing and raising awareness
· Is entrepreneurial, savvy, confident and can maintain our current financial stability and diversify our income streams
· Understands the lived experience of disability, long term health conditions and inequality and wants to improve their lives
· Understands the importance of marketing and data to challenge inequality, promote positive change and attract new funds.
· Can prioritise reviewing and improving our data collection
· Can develop funding project plans that includes staffing for enhanced wellbeing and creative activities, for young people, employment related support and other identified needs
In addition, they will have to:
· Work with the Board of Trustees and staff to develop our vision, implement strategic plans and deliver agreed objectives
· Be able to ensure all aspects of our work are done safely, legally, in line with our articles/constitution and able to assess risks and mitigate them
· Be responsible for staff development, management and all aspects of the administration of the organisation
· Be an ambassador for Brent Mencap, meeting and working with leaders with statutory and voluntary sector, Royal Mencap and local Mencaps
· Represent the lived experiences and voices of people with learning disabilities, neurodivergence, long term conditions and their families who inform our work and the work of others in Brent
· Work late occasionally, attend evening events, meetings and occasional weekends and undertake any other necessary tasks as required to ensure Brent Mencap functions safely.
In order to deliver services effectively, a degree of flexibility is required and the post holder may be required to perform work not specifically referred to above. This job description will be subjected to review with the post holder, from time to time to ensure it accurately reflects the duties and range of the post.
This post is:
• subject to Enhanced DBS Disclosure
• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
• Candidates must be eligible to live and work in the UK
• Please note: Our office base is on the first floor of a Victorian building with steep stairs.
To be shortlisted,
· Candidates must fully complete our application form, and show clearly how their previous experience and knowledge meets all aspects of the person specification with examples given of actual actions/experience relating to the person specification. Please go to our website to complete the application by 9.00am on 28th August. We do not accept CVs
· Be prepared to visit Brent Mencap so key staff and self-advocates can meet them informally before the interview day or have a 60–90-minute Teams meeting with them. To arrange a face-to-face or Teams meet up on a Wednesday only please contact our office manager Simon via the website.
Interview details
· A 4-part Interview with senior staff, self-advocates, operational managers and trustees, will take place at Brent Mencap on Friday 5th or 12th September 2025. Shortlisted candidates will be given a paper-based scenario to complete and send to us on the Thursday before the interview
· We anticipate the full interviews will take 2.5 hours with a 30-minute break at some point.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Blesma – The Limbless Veterans is the national charity and membership association for limbless serving and ex-service men and women and their dependants.
We help all wounded Servicemen and women who have lost limbs, the use of limbs or eyes, to rebuild their lives by providing well-being support and rehabilitation activities.
Blesma campaigns for our veteran’s rights and looks after individuals and their families by offering a comprehensive welfare system and financial assistance programme. Rehabilitation, support, counselling and care are the four principal foundations of our organisation. Together, we can help our men, women and their families face the challenges ahead with renewed confidence and self-belief.
The Activities and Event Administrator is an important role within Blesma as part of a small team that delivers a stimulating sporting and social activities programme to enhance Members rehabilitation and well-being. This is a fantastic opportunity for a personable, organised and committed individual to join an inspiring organisation and make a real difference in the lives of our beneficiaries.
Please note, applications will be screened as of when they are received and depending on the volume of applications, we may close the position before the closing date.
We are an inclusive employer and offer equal opportunitis to all, regardless of individual's age, disability, gender identity, marriage or civil partnershiip, race, religion or belief, sex and sexual orientation.
If you have a disability and wish to request reasonable adjustment at any stage of the process, please get in touch with us.
If you're unsure about your suitability, apply anyway — we’ll consider your application with care.
Applicants should submit their CV and Covering letter detailing how they meet the role requirement.
Blesma is here to assist its Members lead independent and fulfilling lives.





The client requests no contact from agencies or media sales.
Blues Foundation:
We are the charitable arm of Bedford Blues Rugby Club. We use the values of rugby and sport to change lives through interventions and programmes that support our local community. Our work aims to improve wellbeing, create inclusive opportunities, and develop skills in young people. Launched in April 2020, we deliver bespoke projects that are designed to support our target audiences and help young people tackle their personal challenges. Projects include our flagship Tackle LIFE programme, our ABILITY Blues disability sport programme, Be You programme, Rugby programmes and our Holiday Provision.
Role Overview:
Our Fundraising Manager will play a major part in significantly increasing our growth in fundraising activities, including corporate and individual giving, community events and support our strong relationships with local businesses, schools and clubs, increasing grassroots engagement. They will lead our restricted and unrestricted fundraising as we enter another exciting period of growth for our charity. The role will manage and implement a high-quality marketing plan to demonstrate our impact and promote our services. They will lead our events, maximising their potential fundraising potential and increase brand awareness. They will also build and support a network of volunteers and supporters/donors, communicating regularly with this audience. Acting as one of the main links with the club, the individual will be targeted with growing the supporting and coordinating the club’s community engagement through Foundation activities.
While this role is advertised as hybrid, it will mostly be office-based. That said, we’re open to discussing flexible arrangements for the right person.
The person:
It is important to us at Blues Foundation that we bring the right people into our environment. The successful candidate must be able to demonstrate an ability to actively and consistently exhibit the Blues Family values: Passion, Adaptability, Unity, Sustainability and Enjoyment. Working within a fast-paced and agile charity, the post holder will need to think on their feet, effectively prioritise their workload, and attack challenges head on. Applicants should have a strong work-ethic and can-do attitude.
Key Roles and Responsibilities:
- Lead and develop our fundraising Initiatives as part of the Foundation’s management and leadership team, successfully achieving fundraising targets to support our work.
- Maximise our fundraising potential, increasing both restricted and unrestricted funding, developing creative ideas to generate vital funds.
- Secure financial gifts from foundations, conducting prospective research, preparing funding proposals, and cultivating relationships with grant makers.
- Create new and nurture current partnerships with corporates, converting opportunities to our charity and drive sales through our events, packages and donations.
- Deliver high quality and well managed events that promote our brand and values, with a clear focus on generating income. This will include liaising with venues, suppliers, sponsors, donors etc.
- Lead and deliver a strategic marketing plan that promotes all elements of our work across a variety of platforms including social media and email.
- Support Bedford Blues and their league’s community team to activate both club-led and national engagement initiatives, ensuring the Foundation delivers on the club’s community strategy.
- Manage a diverse workload with a variety of deadlines and priorities.
- Follow the values and act on the behaviours of the Blues Foundation when working and representing the charity.
- Carry out other duties for Blues Foundation as and when required by management, not limited to the above.
Person Specification:
- Confident, ambitious and energetic with initiative and a persuasive manner.
- Highly organised, ability to work to deadlines and good attention to detail.
- Good interpersonal, teamwork and relationship management skills, a can-do approach.
- Sound organisation and events management experience.
- Excellent written and verbal communication skills.
- Understanding of marketing tools and how to promote charitable activities.
- Ability to secure funding from grant funders and understanding of grant making process.
- Ability to develop and maintain positive internal and external relationships.
- Excellent administration skills and experiences.
- A strong desire to be adaptable and promote high standards that match our values.
- Good understanding of Microsoft Office will be essential, as well as the motivation to work alone at times, and be trustworthy with data and personal information.
- An understanding of safeguarding and keeping young people safe is desirable.
Qualifications:
- Full and clean driving licence.
- Sector qualifications are desirable.
- Appointment subject to an Enhanced Disclosure Barring Service (DBS) check.
The client requests no contact from agencies or media sales.
D365 Systems Administrator - 1 year Fixed Term Contract
Starting Salary: £45,000 per annum
Location: Methodist Church House (London Hybrid)
Hybrid Working: Connexional Team staff based at Methodist Church House or Cliff College have a hybrid work pattern, which is currently 2-3 days in the office.
The Vacancy
We are offering an unique and diverse opportunity to support the Connexional Team and the wider Methodist Church in implementing, maintaining, and enhancing our Dynamics 365 systems. This role will ensure that these systems effectively meet the needs of both our internal and external users. You will collaborate with our Applications team to develop solutions and provide best practice guidance.
About You
We are looking for someone who wants to make a positive contribution to our work.
- Extensive experience as a Dynamics 365 CRM Systems Administrator and familiarity with ETL tools such as SSIS.
- Strong knowledge of Microsoft Dynamics 365 CRM, including custom workflows, plugins, and integrations
- Experienced with Power Platform Apps and Power Automate. Experience managing integrations between Dynamics 365 CRM and other systems.
- Experience with MS SQL Server, and be skilled in creating user acceptance test scripts and technical documentation
- Strong problem-solving skills and the ability to troubleshoot technical issues.
- Excellent communication skills and the ability to train end-users.
You should also
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing date: 7 August 2025
Interview date: 18 August 2025 in person in London
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in their place of education. We are currently reaching over 2.6 million children every school day, across 16 countries.
We are recruiting for a dynamic, visionary leader to join us as Director of Strategic Initiatives – a vital role in helping us grow our global movement. Reporting to our Chief Growth Officer, you’ll lead a talented team responsible for designing and delivering bold new strategies to increase revenue and build long-term, sustainable income growth and grow the strength of our National Affiliate network.
You will:
- Drive a programme of high-impact, global initiatives, from new fundraising products and digital solutions to youth and faith engagement strategies.
- Provide expert support and coaching to Executive Directors leading National Affiliates across the world.
- Guide strategic planning and change programmes with measurable outcomes, clear delivery plans and a deep focus on stewardship.
- Lead and inspire a high-performing team of specialists focused on audience insights, product development and market expansion.
- Collaborate closely with senior leadership across our global family to ensure alignment, shared learning and sustainable growth.
- Support the development of effective governance, technology and safeguarding practices across affiliates.
- Act as a trusted advisor to the MMI Executive Leadership Team and contribute regularly at the highest levels of decision-making.
About you:
You will bring significant senior-level experience in strategy, programme leadership, and/or business development – ideally in a global or multi-entity context within the charity sector.
- A strong track record of driving income growth and leading successful change initiatives.
- Experience working across cultures, with the ability to influence, inspire and build trust in diverse settings.
- A sharp focus on what works in fundraising, product innovation and audience engagement – particularly in the context of international development.
- Experience collaborating closely with technology teams to deliver digital and tech-enabled solutions.
- Proven leadership and coaching experience, with the ability to build high-performing teams and work with autonomy, agility and purpose.
Most of all, you’ll be motivated by our mission and ready to play a key role in helping us reach the next child waiting for Mary’s Meals.
About us:
We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates, please reach out for more information on salary & benefits if you are based outside the UK.
To apply:
If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. To apply, please click below to send your CV and a short covering note (no more than 1 page) telling us why you are a great fit for this role and why you would like to work for Mary’s Meals International.
Our vision is that every child receives one daily meal in their place of education.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Food Foundation is an award winning charity with a vision of a sustainable food system which delivers health and well-being for all. We are committed to fostering an inclusive and diverse workplace where every team member feels valued and empowered. We believe that embracing Equity, Diversity, and Inclusion (EDI) is fundamental to our success and the positive impact we make.
We are looking for an experienced financial leader who is a self-motivated, approachable, adaptable and resourceful team player for this hands-on role. You will be able to work under pressure and react quickly and calmly when needed, with excellent analytical and communications skills.
This crucial and hands on role will be responsible for the timely and accurate management and financial reporting across the organisation. Working closely with the whole team and its stakeholders, you will be exposed to all areas of our work, playing a critical role in our delivery of impact. As part of the Senior Management team, you will work towards the continued development of our organisation aligned to our strategy. You will report to the Executive Director and line manage the Operations Manager.
This is a part time role from 20-25 hours per week. This is a hybrid role requiring at least 2 days per week in our office in
Brixton
For further information please view our full job pack which you can find attached.
Our vision is a sustainable food system which delivers health and wellbeing for all.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grade: Manager
Job Title: Grants Programme Manager, Europe
Type: Fixed Term Contract until 31st December 2026
Location: This job is open to candidates living in France, Germany, Spain, Sweden and the UK. Please note that we currently do not have the infrastructure to support visa sponsorship and you must have the relevant right to live and work in your country of residence.
Reports to: Senior Programme Manager, Europe
Direct reports: Grants Officer (Associate)
Hours per week: 35 - 40 hours/week (depending on local labour laws)
Compensation: Salaries are benchmarked to the country of residence and mapped to years of experience. Please note that to counter inequity, salaries at CPI are non-negotiable.
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France: €74,482 - €86,896
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Germany: €86,395 - €100,794
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Spain: €76,766 - €89,560
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Sweden: 860,190 kr - 1,003,555 kr
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UK: £68,770 - £80,231
Closing Date: Sunday 24th August 2025, 23:59 (11:59pm) British Summer Time
About the Centre for Public Impact (CPI):
At the Centre for Public Impact, we believe in the transformative potential of government to improve lives and create better outcomes for all. Yet, we recognize that many of today’s government systems, structures, and processes are not yet designed to address the complex challenges of our time. That’s why we are committed to reimagining government- working towards systems that truly serve everyone, equitably, and effectively.
As a not-for-profit organization founded by the Boston Consulting Group, we act as a learning partner for governments, public servants, and a diverse network of change makers. Though we are a small organisation, our global footprint is expansive. We have dedicated and innovative teams in Asia, Australia/ Aotearoa New Zealand, Europe and North America. We are all aligned by our Global Hub operational team who provide people & culture, operational, finance, and communications partnership across the regions.
CPIE was founded in 2020 and our culture is founded on the values and principles within our vision for government. So in everything we do we aim to be humble, open, empathetic, authentic, trusting and trustworthy, curious and to champion diversity and inclusion. We continually experiment with ways to embody our values, striving to share power and devolve decision-making to those best placed to make the decision. We challenge traditional hierarchies, adopt a strengths-based approach, and prioritise mutual support.
Our Values:
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Curiosity - We champion exploration and creativity.
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Courage - We are authentic and brave in our decisions and actions.
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Collaboration - We share power and work together.
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Empathy - We embrace others’ perspectives and experiences.
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Equity - We disrupt systemic barriers to shift power.
The AI Opportunity Fund:
The AI Opportunity Fund, led by the Centre for Public Impact with support from Google . org, is currently a €16 million initiative aimed at empowering underserved workers across Europe with essential AI skills. The programme has selected 73 organisations from hundreds of applications to provide tailored AI training to at least 20,000 workers across 24 European countries. These organisations focus on diverse communities, including rural job seekers, underemployed women, and public sector workers, aiming to bridge the digital divide and promote economic resilience. The initiative underscores AI's potential to drive social mobility and equitable growth across the continent. We are also hoping to scale our work in this area in the future.
Position Overview:
We are seeking an experienced Grants Programme Manager to ensure the successful delivery of the AI Opportunity Fund. This role is responsible for the operational leadership of the programme, ensuring that it is planned and executed effectively on time, on budget and within scope. A key focus of the role is ensuring that the grant-giving component of the programme is designed and stewarded diligently.
This is a middle management role that is primarily operational with some elements of strategic leadership. It requires strong project management skills, good grant-making practice and the ability to manage relationships with diverse partners. We’re looking for someone who is comfortable working with considerable scope and complexity; and who embraces the challenges and opportunities of a startup environment where learning, adaptability, and building the plane as we fly it are central!
Responsibilities and Competencies:
Programme Development and Delivery
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Lead on shaping the design and execution of the AI Opportunity Fund utilising appropriate project management frameworks.
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Coordinate high quality project deliverables including implementing an AI training programme at scale and convening peer learning and knowledge sharing workshops.
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Collaborate closely with Finance and Senior Leadership to manage and monitor the programme budget and expenditure.
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Identify, escalate and contribute to addressing programmatic risks to ensure compliance with legal, regulatory and donor requirements.
Grant Making and Management
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Lead the design and implementation of the AI Opportunity Fund grant making function, embedding good grant making practice whilst adhering to donor expectations.
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Develop and implement robust grant-making systems, processes and structures to successfully execute each stage of the grant lifecycle.
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Provide excellent stewardship of a large portfolio of grants, providing technical support and effectively managing escalated issues to ensure the programme achieves its strategic objectives.
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Build the capacity of the wider AI Opportunity Fund team in grant making skills and capabilities.
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Manage and coach the Grants Officer, ensuring they deliver their grants administration responsibilities effectively.
Partnerships and Stakeholder Management
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Provide excellent donor stewardship of Google . org, securing their confidence in CPIE as a thought and delivery partner.
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Cultivate, maintain and oversee strong relationships with wider stakeholders on the programme including service providers and evaluation partners.
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Support senior leadership to position the programme strategically internally and externally in order to advance CPIE’s reputation and offer.
Monitoring, Evaluation and Learning
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Ensure that CPIE prepares and submits accurate, timely and high quality programme and grant reports to Google, CPI’s Board and other key audiences.
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Collaborate closely with the Communications Team, Senior Leadership and external providers to ensure robust impact measurement of the AI Opportunity Fund.
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Identify and leverage opportunities to share insights from the AI Opportunity Fund to a range of stakeholders including broader CPI teams, wider civil society and current and potential clients.
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Embed a culture of learning and reflexivity in the team, utilising insights from the Programme to shape project management in an iterative way.
DEIB & Collaborative Working
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Actively contribute to a diverse, equitable, inclusive and belonging (DEIB) culture by embracing different perspectives and fostering an environment of respect.
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Dedicate time to continuous learning about DEIB and how it informs our mission, and commit to disrupting white supremacy in the workplace.
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Demonstrate empathy for government and the communities they serve to advance DEIB within systems that government influences
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Embed DEIB within the AI Opportunity Fund design approach and team.
This job profile isn’t intended to be an exhaustive list of your duties, rather it gives an outline of what your role will involve.
Skills & Qualifications:
We expect applicants for this role will generally have 5-8 years work experience.
Essential
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Significant project management knowledge and experience, with demonstrable application of project management methodologies and frameworks.
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Proven grant making experience including designing, developing, implementing and monitoring sizable portfolios, and maintaining good grant making practice.
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Proven experience of identifying, assessing, prioritising, and managing risks when executing programmes.
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Proven experience of building productive relationships with external parties, including in convening stakeholders for learning or wider objectives.
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Intercultural competence, experience of managing high performing teams. and proven commitment to advancing DEIB.
Desirable
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A recognised project management qualification e.g. PRINCE2, Agile Certifications etc.
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Experience of successfully delivering complex contracts for high value donors/clients e.g. third party grant programmes.
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Experience or understanding of AI or related technologies.
Salary, benefits, and how to apply
At the Centre for Public Impact, we are committed to countering pay inequality and have conducted a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold. Therefore, salaries at CPI are non-negotiable.
CPIE offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans; employer’s contribution to pension/retirement as applicable; dedicated professional development funds; generous paid leave and public holidays; short/long term disability, paid parental leave and extended illness leave; and a year-end organisation-wide closure. We anticipate this position will require approximately 10 - 15% domestic and international travel.
We use a structured review process to ensure fairness in our hiring. Please note that we are collecting CVs and cover letters.We understand applicants may use tools like ChatGPT as thought partners; however, we are looking for original work that reflects your unique perspective, skills and reflections. Please do not submit content that is directly copied or heavily reliant on AI as these will be flagged and marked down. We have a team of real people who review and score your CV and cover letter and a system that helps us ensure applications maintain authenticity. Please apply by Sunday 24th August 2025, 23:59 (11:59pm) British Summer Time, the portal closes automatically and we will not be able to reopen it. Please note: We may close the application window early if we receive a high volume of applications.
To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. You can read our full Diversity, Equity and Inclusion Policy here. CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, caste, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
We're a learning partner for governments, public servants, and the changemakers leading the charge to reimagine government.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.
Brief role description:
As part of the Marketing, Communication and Fundraising Directorate, and led by the Head of Fundraising and Development, the Corporate Development Manager will be supported to be creative in how they grow and uplift our corporate partnerships. They will have an entrepreneurial approach to their work to identify and attract new partnerships whilst being responsible for the relationship management of our established partners, focusing on stewardship, renewals and smart uplifts.
Interested? Want to know more about the Charity? Check out our website
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Friday, 22 August 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Policy and Influencing Manager
Organisation: Kids
Location: Remote (with travel to London up to once a week for meetings)
Salary: £33,000–£35,000
Contract: Full-time or 4 days/week (Flexible working available)
Make change happen – for every child.
At Kids, we believe every child should have the opportunity to thrive – regardless of disability or circumstance. As our Policy and Influencing Manager, you’ll play a vital role in making this a reality. You’ll help shape policies that amplify the voices and experiences of disabled children and young people, turning insight into influence and ideas into action.
This is a unique opportunity to lead bold, evidence-based policy work that reflects the lived experiences of the families we support. Working closely with colleagues across the organisation and sector, you’ll inform decision-makers, respond to developments in the SEND landscape, and ensure that young people’s voices are at the heart of the change we seek.
We’re looking for a passionate and proactive policy professional who’s ready to help build something powerful – and lasting – at a critical time for SEND reform in the UK.
What you'll do
Policy & Influencing
- Develop accessible and compelling policy briefings, consultation responses, reports, speeches, and presentations for a range of stakeholders, including MPs, government officials, and sector partners.
- Translate complex ideas into clear, persuasive communications that support positive change.
- Collaborate with our Youth Voice Manager to ensure our policy positions reflect the real experiences of the young people and families we support.
- Help deliver and monitor our policy and influencing strategy in collaboration with the Head of Policy, Voice and Influencing.
Research & Evidence
- Carry out high-quality research and analysis from both internal and external sources.
- Centre the experiences and insights of disabled children, young people, and their families in policy solutions
- Monitor policy developments across the SEND landscape and lead on timely, evidence-led responses.
- Track progress against our influencing goals and ensure our actions remain targeted and impactful.
Engagement & Relationship Building
- Build strong relationships with decision-makers across government and the public sector.
- Support the Head of Policy, Voice and Influencing to plan and deliver our strategic external engagement plan in order to focus and drive our wider influencing work
- Represent Kids at meetings and events, including engaging MPs, civil servants, and other key influencers.
- Work closely with internal teams and front-line colleagues to ensure our influencing work is grounded in practice and informed by those delivering services.
Collaboration & Strategic Partnerships
- Work alongside the Head of Policy, Voice and Influencing and Youth Voice Manager to deliver our external engagement strategy including deputising at meetings when required.
- Support collaboration across teams to bring in parent, carer, and young person voices.
- Contribute to external coalitions and alliances – attending meetings, aligning with others’ work, and championing Kids' policy priorities.
What you'll bring
Essential Skills & Experience
- Proven experience in a policy role and demonstrable experience of using policy and evidence to influence outcomes– ideally within the disability sector.
- Strong understanding of the SEND system and related policies and legislation (through lived or professional experience).
- Excellent writing skills – able to craft persuasive policy briefings, consultation responses, and reports with clarity and purpose.
- Confident communicator, able to engage a range of audiences in person and in writing.
- Strong research and analytical skills – able to sift through evidence and develop insight-driven policy recommendations.
- Ability to build and manage relationships with senior stakeholders and external partners.
- Highly organised, adaptable, and comfortable working in a fast-paced, evolving environment.
- Passionate about inclusion, equity, and social justice – with a strong motivation to elevate the voices of disabled children and young people.
Why work at Kids?
We’re a mission-driven organisation, building a fairer world where all children have the opportunity to flourish. You’ll join a growing team in a pivotal role, helping to shape the future of policy and advocacy at Kids.
We’re committed to equity, diversity and inclusion, and we welcome applications from candidates of all backgrounds, identities, and experiences. We’re especially keen to hear from people with lived experience of disability or SEND, either personally or within your family or community.
Ready to create change that counts?
Apply now and help us influence a better, more inclusive future for disabled children and young people.
Note: We may close the vacancy early if we receive a high volume of suitable applications. Please apply promptly
The client requests no contact from agencies or media sales.
Job Summary
Are you passionate about supporting refugees, and want to use your skills to make a difference to their lives? We are looking for a Resettlement Manager, to lead our small but committed group of caseworkers who support refugees to settle in the area and help them to rebuild their lives. .
Our new Resettlement Manager will oversee our delivery of the Home Office’s resettlement schemes, which we manage in partnership with Nottingham City and County Councils.
In this busy and varied role you will be responsible for ensuring the Resettlement Scheme is meeting its service delivery targets. You will lead and develop the team to make sure clients receive accurate information and appropriate support. You will liaise with external partners such as Nottingham City Council regarding all aspects of service delivery, and will be expected to attend relevant interagency meetings and conferences to influence positive change.
This role will involve line-management responsibilities, and you will be required to provide some casework cover during staff absences. You will also be a member of our management team, and as such will play a key role in helping to develop Nottingham Refugee Forum’s strategic aims and service delivery.
We're looking for someone with:-
- Minimum of two year’s recent experience of managing a team
- Minimum one year’s recent experience of providing advice and support in a paid or voluntary capacity to vulnerable people
- Experience of liaising and negotiating with partners and external agencies
- Experience of keeping work records and writing reports
- Excellent organisational skills
(Please see our Job Description and Person Specification for full information about the job, and a list of the essential and desirable criteria)
How to apply
To be considered for this role please submit your CV, together with a cover letter. Your cover letter should be no longer than 2 sides of A4, and show how your skills and experience meet each of the criteria listed on the Person Specification. Please use examples.
Deadline for applications: 23:59 Sunday 17 August 2025
Interviews to be held: w/c 25 August 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are committed to equality and strongly values diversity. We welcome applicants from people with lived experience of the asylum system.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
About the role
As an Experienced Practitioner, you will provide direct support and care for our young people who have complex emotional and mental health difficulties (such as trauma and loss) and can struggle to regulate their emotions.
Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged 12 – 17 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.
If applying for the Waking Night role, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly supervision.
Applicants should have
- Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway) or be willing to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children’s Homes Regulations 2015 (England).
- Minimum of 1 years’ experience working and supporting children and Young People to achieve their full potential.
- Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
- An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
- The ability to cope effectively with challenging behaviour.
- Good communication and team working skills.
- Flexibility to work shifts, including weekends and bank holidays.
- Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
- Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.
What you should expect from us
- Salary: £28,912 per annum. Overtime / bank holidays paid time-and-a-half and 2 weekends off per month.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
First Stage Interview – Tuesdays & Thursdays throughout July and August
Shortlisted candidates will be invited to attend an interview at our Head Office
Second Stage
Successful candidates will then attend the second stage interview at the home they have applied for.
We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- all shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
About the role
As an Experienced Practitioner, you will provide direct support and care for our young people who have complex emotional and mental health difficulties (such as trauma and loss) and can struggle to regulate their emotions.
Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged 12 – 17 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.
Applicants should have
- Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway) or be willing to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children’s Homes Regulations 2015 (England).
- Minimum of 1 years’ experience working and supporting children and Young People to achieve their full potential.
- Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
- An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
- The ability to cope effectively with challenging behaviour.
- Good communication and team working skills.
- Flexibility to work shifts, including weekends and bank holidays.
- Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
- Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.
What you should expect from us
- Salary: £27,248 per annum
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
First Stage Interview – Tuesdays & Thursdays throughout April and May 2025
Shortlisted candidates will be invited to attend an interview at our Head Office
Second Stage
Successful candidates will then attend the second stage interview at the home they have applied for.
We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.
Head of Audiences
Summary:
Are you passionate about using audience and data insight to spark curiosity and inspire change? As our new Head of Audiences, you’ll lead a bold, data-driven strategy that places audience understanding at the heart of everything we do - shaping programmes, experiences and campaigns that reach further, resonate deeper, and include everyone. You’ll be joining a values-driven charity with a welcoming, collaborative culture, outstanding staff benefits, and a deep commitment to inclusion, wellbeing, and work-life balance.
Job details
Hours: 37.5 per week (flexible working considered, working a minimum of 0.9 FTE/33.75 hours per week)
Location: Between both sites – Winchester Science Centre (WSC), Winchester, SO21 1HZ, and Wonderseekers HQ, Eastleigh, SO50 9DE. Onsite presence is essential for the majority of this role, however occasional remote working is possible for a small proportion of time – this can be discussed at the interview stage.
Work pattern: Usually Monday to Friday working during office hours. Occasional out of hours work will be required. The charity operates 7 days a week.
Salary: Between £40,000 - £43,500 per annum (1 FTE)
Contract: Permanent
Line manager: Chief Operating Officer
Responsible for: Marketing Officer, Digital Content and Brand Producer
Holiday: 25 days per annum plus bank holidays. Option to buy/sell some leave and gain additional days for continuous service after four years. The post-holder will not usually be expected to work bank holidays however when duties require, time off in lieu will be available.
Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, electric vehicle salary sacrifice scheme, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, enhanced pension contribution and pension salary sacrifice scheme, inflationary pay rise subject to charity performance and more.
Deadline: Monday 25th August 5pm
Interviews: 1st and/or 3rd September
About our Charity
Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on Earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.
1. The Role
The Head of Audiences is a new leadership role in the Commercial Operations team designed to ensure that audience insight and segmentation are at the heart of everything we do. This role will lead on understanding who our current and prospective audiences are, how they engage with us and what they need now and in the future. You will use this insight to guide programming, marketing, visitor experience at Winchester Science Centre but as we evolve our Charity’s reach and engagement you will play an important role in ensuring we fulfil our ambitious plans and reaching a diverse community. By building an inclusive and evidence-based audience strategy, this role will enable Winchester Science Centre to grow reach and engagement, deepen impact and fulfil its charitable mission to inspire a lifetime of curiosity in science.
The role is part of the Commercial Operations team led by the Chief Operating Officer and will work closely with the Head of Programming and Head of Visitor Experience. However, you will work with the wider leadership and their teams to ensure that both the community programme and on-site experience are insight-led, responsive to audience needs, and relevant to a wide range of segments. It plays a key role in championing access, equity and inclusion across all areas of the Charity’s work.
As we embark on a chapter of significant growth, you will play a pivotal role in identifying the audiences and ensuring they sit at the heart of our decision making. You will work with key stakeholders across the business, including our Children’s Voice, to ensure the Charity can achieve its commercial and impact objectives. At the heart of that conversation is a deep understanding of our audiences through geo-demographic and / or psychographic audience segmentation, that you will lead on.
You will lead a small team, with the potential for growth, comprising a Marketing Officer and a Digital Content and Brand Producer. Together, you will be responsible for driving bold, creative campaigns that are grounded in audience insight, developing engaging content across all channels, and supporting the evolution of our brand to reflect the diversity and ambition of our mission. As the team grows, you will shape its direction, nurture talent, and ensure alignment between strategy and delivery across all audience touchpoints.
2. Job Description
Key Responsibilities
· Lead the organisation’s audience strategy, embedding a data-led approach that informs programme development, marketing and wider organisational planning and offer.
· Lead the audiences' team to deliver high impact campaigns that delivers on organisational objectives and visitation targets, that contributes to the continued brand development of Wonderseekers and Winchester Science Centre.
· Use your expertise in audience segmentation to design, shape and oversee the delivery of multi-channel marketing strategies that maximises return on investment and successfully drives visitation and audience engagement targets.
· Gather, analyse and communicate audience insight using internal data, commissioned research and external benchmarking to build a shared understanding of current and potential audiences.
· Develop strategic campaigns to deliver audience growth with a focus on breadth (reach), depth (repeat engagement), equity (inclusive access) and impact (positive change).
· Collaborate with the Head of Programming to ensure audience needs, motivations and barriers directly inform the content, tone and timing of all programmes.
· Collaborate with the Development team to identify and align target audiences for new exhibitions and experiences.
· Collaborate with the fundraising team to ensure audience alignment for fundraising activities.
· Champion a culture of audience-centred decision-making across the organisation, ensuring all teams understand and use segmentation to shape their work and programmes.
· Provide actionable insight to the marketing team to refine messaging, campaign targeting, content tone and channel strategy by segment.
· Work in partnership with the Head of Visitor Experience to ensure audience insight and segmentation inform all aspects of the on-site experience including welcome, signage, wayfinding, service tone, flow and accessibility.
· Ensure programme, marketing and visitor experience are aligned to deliver a coherent, satisfying and inclusive journey for every audience group.
· Evaluate the audience experience across all touchpoints, using qualitative and quantitative feedback to support continuous improvement and operational learning.
· Contributing with the Head of Equity, Community, and Outreach to access and inclusion planning, ensuring physical, cultural and digital barriers are identified and addressed through evidence and audience consultation.
· Lead the piloting and testing of new engagement approaches, using segmentation insight to design and evaluate innovative offers across programme and experience.
· Collaborate with the Head of Digital Infrastructure and our web developers to ensure CRM, ticketing and digital platforms support effective tracking, evaluation and personalisation by audience segment
· Build internal capability by supporting colleagues to interpret and apply audience insight in their own work across programming, schools, visitor experience and marketing.
· Report regularly to the Executive Leadership Team and Board, sharing insight on audience trends, performance, and opportunities for future growth.
· Represent the organisation externally at relevant stakeholder events, networks and sector forums to share learning and maintain visibility.
· Manage the department budget effectively, ensuring resources are allocated to maximise insight, impact, engagement, and visitation.
· Actively participate in senior leadership meetings and planning processes, ensuring key audience insight is integrated into organisational decision-making.
· Any other reasonable tasks commensurate with the position.
Special Circumstances
There may be occasional work, meetings and events in evenings, early mornings and at weekends which will be compensated by time off in lieu. Additional overtime would be arranged only with agreement of both the employee and line manager. Occasional travel may be required.
3. Person Specification
Essential skills and experience
- Significant experience in using geo-demographic and / or psychographic audience insights in a cultural, visitor attraction or charitable setting to drive visitation and engagement.
- Expertise and experience in developing and applying segmentation models to inform marketing, visitor experience and programming strategies.
- Demonstrable experience in leading, creating and delivering audience-led marketing campaigns that have achieved significant step changes in engagement, visitation or other key performance outcomes.
- Demonstrated ability to turn complex data into actionable strategy and influence decision-making across teams.
- Experience in co-creating programmes or campaigns with diverse or underserved audience groups.
- Strong understanding of evaluation and impact measurement tools (e.g. surveys, focus groups, behavioural data, CRM analytics).
- Confident working across multiple departments and building organisational capability in audience understanding.
- Strong facilitation, presentation and reporting skills.
Core Competencies
- Passionate about public engagement, access and inclusion.
- An infectious enthusiasm and commitment that drives change.
- Strategic and analytical thinker who can join the dots across insight and experience.
- Strong communicator and collaborator.
- Self-motivated and able to lead and influence a range of stakeholders.
- Values-driven with an enthusiasm for data-informed storytelling.
- A proactive, ‘can-do’ attitude with a willingness to take measured risks to deliver beyond the brief and mission of the Charity.
- Able to work in an agile and responsive way, adapting quickly to changing priorities, emerging insights and audience needs while maintaining focus on long-term goals.
In addition applicants will have:
- A clean record on the Disclosure and Barring Service
Ready to Apply?
When you are ready to apply, please submit your application through our recruitment portal - see website for link.
You will be asked to submit your contact details and answer a few questions so we can get to know you. Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.
Need information in a different format or would like to apply in an alternative way? Just get in touch using the email address above or call our office and book a call with HR - see website for details.
No recruitment agencies, thank you.
To create a more equitable world where all children treasure science and are equipped and empowered to improve lives and protect and heal our planet.

The client requests no contact from agencies or media sales.
Job title: Professional Communities Manager
Reporting to: Director of Membership
Line Manager Responsibility for: Professional Communities Co-ordinator
Location: This is a remote UK-based role with regular travel to CST’s national and regional events, mainly in Birmingham and London. Candidates within reasonable travel distance to these locations are preferred.
Salary: £41,603 - £45,470 a year.
Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.
Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years’ service.
Working hours: Full-time 37.5 hours.
Application Closing Date: Wednesday 27th August 2025, 12 noon.
Interview Date: First stage interviews will be conducted on Tuesday 9th September 2025, second stage interviews will be conducted on Thursday 11th September 2025.
Job overview
The Professional Communities Manager leads the development, content curation, and operational delivery of CST’s 11 Professional Communities. These networks, events, and forums are a core benefit of CST membership and are provided free of charge to members.
This is a proactive, member-focused role that blends operational excellence with strategic content oversight. The postholder will work directly with community chairs, subject experts, community supporters, CST platinum partners and members to ensure that all communities are vibrant, professionally hosted, and deliver high-quality, relevant content.
The role also plays a key part in ensuring a joined-up approach to content across CST’s full range of activities, working closely with the professional learning and conference teams and partnerships to ensure alignment and maximise value for members.
Key responsibilities
Strategic Development and Continuous Improvement
- Develop and implement strategic plans to strengthen the value, engagement, and content of CST Professional Communities.
- Set clear objectives and KPIs to monitor success and drive continuous improvement of community services.
- Regularly evaluate community activity, identifying ways to increase engagement, relevance, and impact for members.
Community Content Curation and Management
- Oversee the quality, consistency, and relevance of content across all 11 Professional Communities, ensuring alignment with member priorities and organisational objectives.
- Work in partnership with community chairs, subject experts, community supporters and CST’s platinum partnerships to proactively commission, curate, and quality-assure community content (e.g., webinars, blogs, resources, discussions).
- Work closely with the professional learning and conference teams to ensure a joined-up, coherent approach to content across CST activity, avoiding duplication and enhancing overall member value.
- Identify content gaps and work creatively, including drawing upon resources and contacts within the policy and partnership team to address them, ensuring a balanced and evolving programme across the communities.
Community Engagement and Facilitation
- Lead and facilitate virtual and in-person community events, ensuring professional delivery and high-quality member interaction.
- Support and brief speakers, chairs, and contributors to ensure a consistently excellent experience for members.
- Actively promote member engagement through community platforms and other channels, driving participation and interaction.
Stakeholder Relationships
- Build and maintain strong relationships with CST members, community chairs, speakers, and supporters.
- Collaborate with internal colleagues across membership, communications, professional learning, policy, and conference teams to maximise the impact of community activities.
- Manage relationships with sponsors where appropriate, ensuring alignment with CST values.
Digital Platform and Event Management
- Oversee the effective use of digital and platforms (including CiviCRM and Hivebrite,) to host communities, deliver events, and share content.
- Manage operational aspects of events and online communities, ensuring smooth logistics and excellent user experience.
Data, Insight, and Reporting
- Monitor and report on community engagement, content performance, and member feedback, using data to guide improvements.
- Lead the ongoing development of data processes for the communities, ensuring accurate insights are captured and shared.
Team Leadership and Development
- Manage, develop, and support the Professional Communities Coordinator, fostering a collaborative, high-performing culture.
- Encourage learning and development across the team to ensure consistently excellent member service.
Adaptability and Wider Contribution
- Contribute to broader membership engagement strategies and initiatives.
- Undertake any other duties as required by the Director of Membership to support CST’s mission