Business services officer jobs

Can you identify and inspire new high value corporate partnerships? Have you got a proven track record of securing significant and sustainable income from corporates? Do you enjoy a challenge and want to help develop our corporate partnership strategy, enabling Lifelites to increase its reach and impact across Britain and Ireland?

We are looking for an experienced corporate partnership fundraiser to join our team and help us secure high value, multi-year corporate partnerships with a value of £30,000 plus that will help to power our ambitious growth strategy.  

This is an amazing opportunity to join an established charity looking to expand and diversify both its fundraising and service provision over the next 5 years.

Whether you are looking for a new challenge or are ready for the next step in your career, we would love to hear from you.

Purpose of the role

• To identify and develop a robust pipeline of potential high value corporate partnerships that align with our mission and values.
• To create and deliver proposals, pitches and agreements.
• To secure exceptional partnerships upwards of £30k in value.
• To ensure internal reporting and recording processes, alongside reporting to partners on the impact of their support
• To work with the Senior Philanthropy Officer, Head of Fundraising and Communications (HoFC) and CEO to develop and steward high value corporate relationships.

 Main duties and responsibilities

• To work closely with the HoFC and Senior Philanthropy Officer to develop and deliver a strategy for maximising support and income from high value corporate partnerships and foundations.
• To lead on prospecting and research, outreach and stewardship that result in high value, multi-year partnerships.
• To develop key messaging and resources that effectively deliver a compelling case for support which demonstrates impact and a return on investment.
• To steward and co-ordinate high value corporate relationships, working with the wider team as and when necessary.
• To ensure internal reporting and prospecting processes are adhered to at all times
• To provide compelling and inspiring impact reports to partners, reflecting the importance of their support.
• Work collaboratively with other members of the team to help develop a robust and successful corporate recruitment and retention programme, sharing knowledge and experience that can be applied to all levels of corporate giving.

Summary person specification

Experience

• Proven experience of successful corporate fundraising, including securing high value partnerships with income in excess of £30,000.
• Proven track record of delivering high quality cultivation, stewardship and retention programmes that encourage long-term support and significant income in line with budget.
• Experience of prospecting and researching high value corporate partnerships, managing pipelines and busy workload.
• Experience of reviewing activities, analysing outcomes and making evidence-based recommendations.
• Experience of successfully working collaboratively as well as alone, balancing consensus opinion alongside autonomous decision making and setting personal objectives.

Skills

• Creating and delivering a compelling case for support and deliver inspiring impact reports to partners.
• Experience of using a fundraising CRM for reporting and prospecting.
• Excellent interpersonal skills, with the ability to liaise with people at all levels, adapting communication methods to suit differing audiences.
• Confident, effective written and verbal communication with internal and external stakeholders, especially presentation skills
• Excellent time management and ability to prioritise competing responsibilities and deadlines

Please see the full Job Description for full details.

The Vacancies

We are seeking to appoint two business registrants and one dispensing optician to our Advisory Panel Companies Committee.

About the GOC

We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance, and conduct.

About the Advisory Panel
The Advisory Panel is a meeting of the four Council’s committees (Companies, Education, Registration, and Standards) in plenary session. They are established by statute for the purpose of giving advice and assistance to Council (whether or not in response to a request from them) on:

• matters relating to business registrants other than matters required by the Opticians Act to be referred to the Investigation Committee, the Registration Appeals, Committee or the Fitness to Practise Committee; 

• matters relating to optical training, education, and assessment; 

• matters relating to registration, other than matters required by the Opticians Act to be considered by the Registration Appeals Committee; and 

• matters relating to the standards of conduct and performance expected of registrants or those seeking admission to the register. 

Time Commitment and Remuneration 

This role is part time with a commitment of approximately 2-3 days per year, including time spent preparing for meetings.  Meetings will usually take place via MS Teams but may on occasion be held at the GOC Offices in London or other suitable venues.

A daily fee of £319 will be paid. This is in line with our member fees policy and member fee schedule.  This is taxable and subject to Class 1 National Insurance (NI) contributions. It is not pensionable.

Members can claim expenses for travel and subsistence costs incurred on Council business as set out in our expenses policy.

How to apply 

Please apply with the following: 

• your CV outlining your employment history, any relevant voluntary work, public service, or other experience; together with any relevant professional, academic, or vocational qualifications (please keep this to two sides of A4); 

• the application form (attcahed below), stating how your experience matches the essential criteria for the vacancy you are applying for; and 

• an EDI monitoring form (link can be found in the candidate pack below). 

Please email your completed application quoting reference GOC05/25 to appointment@optical .org.

We would welcome applications from individuals who are disabled and from diverse ethnic backgrounds, as these are currently under-represented on our Council and committees. 

For more information please see the attached candidate information pack.

APPLICATION DEADLINE: midnight Sunday 09 November 2025.

Online interviews will be held the week commencing 12 January 2026.

We strive to be as diverse as the public we protect and welcome applications from everyone, regardless of age, disability, gender reassignment, race, religion or belief, ethnicity, sex, sexual orientation, marriage and civil partnership, pregnancy, maternity, and geographical locations outside of London.

We are recruiting for a People Business Partner to join our team in People and Culture 

Job Title: People Business Partner

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £40,080 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement including London weighting allowance) 

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

We’re looking for a dynamic People Business Partner to join our People & Culture team. This is a pivotal role in delivering responsive, inclusive and customer focused people services that empower our colleagues and support Refuge’s strategic objectives. 

As a People Business Partner, you’ll work closely with designated teams across Refuge, providing expert HR advice and support on employee relations, recruitment, and organisational change. You’ll lead and develop the HR Coordinator, ensuring high-quality service delivery and compliance with policies and legislation. You will analyse and interpret data and information to inform decision making. Your work will help shape a positive employee experience and contribute to making Refuge a great place to work. 

You’ll be an experienced HR professional with a strong track record in employee relations and recruitment. You’ll bring a proactive, solutions focused approach and be confident in coaching managers and making change. You’ll be passionate about creating inclusive workplaces and have a good understanding of employment law and HR best practice. 

Closing Date: 09:00 am 23 October 2025

Interview Date: 30 and 31 October 2025

37.5 hours per week • Salary range £44,152 to £46,842 (pay review pending 04/26) plus 4% employer’s pension contribution • Reporting to and supervised by Trustee Board • Based at Citizens Advice Teignbridge with home working and travel as appropriate.

We’re looking for a new Chief Executive Officer to lead Citizens Advice Teignbridge into the next stage of our development. This is a unique opportunity to guide a well-established and respected local charity that is part of both the national Citizens Advice network and the Citizens Advice Devon Consortium.

As CEO, you’ll work closely with our Trustee Board and be responsible for overall strategy, business development, and day-to-day management. You’ll make sure we continue to deliver high quality advice and support to people in our community, while also building the organisation’s profile and ensuring we’re financially sustainable.

We’re looking for someone who:

• is a strong, values-driven leader who can motivate and inspire staff, volunteers, and partners
• has excellent communication and interpersonal skills, with the confidence to represent the charity to funders, civic leaders, and partner organisations
• can demonstrate experience of generating income in the not-for-profit sector and developing strong external partnerships
• brings sound project management skills, including the ability to produce clear analysis and reports

If you share our commitment to making a real difference for people facing challenges in their lives, and you have the vision and skills to help us build on our success, we’d love to hear from you.

For further details or an informal discussion please contact CEO – Vincent Willson or Malcolm O’Dea, Chair of Trustee Board - contact details available on our website via the apply button.

Deadline for applications: 12 noon on November 3, 2025

Interviews: November 18, 2025

In post: by April 2026

Job Title: Business Development Manager
Location: Orpington / Hybrid
Organisation: The Maypole Project

The Maypole Project is seeking a strategic and dynamic Business Development Manager to drive income growth, secure impactful partnerships, and support service development with a focus on continuous improvement and user engagement.

As a key member of the senior management team, you’ll work closely with the Chief Executive to shape and deliver our business development strategy, ensuring long-term financial sustainability. This includes leading competitive tenders, grant applications, and identifying new opportunities to expand our services and reach.

Key Responsibilities:

• Lead income generation and partnership development
• Co-develop and implement strategic business initiatives
• Act as Deputy to the Chief Executive when required
• Engage service users in co-design and delivery of services

What we’re looking for:

• Proven experience in business development and strategic leadership
• Strong track record in securing funding and partnerships
• Excellent communication and stakeholder engagement skills
• Passion for service innovation and user-centred design

Join us in shaping the future of Maypole Services and making a lasting impact.

The role 

We’re looking for a new Chief Executive Officer to lead Citizens Advice Bath & NE Somerset. As CEO, you’ll work closely with our Trustee Board and be responsible for overall strategy, business development, and day-to-day management of the charity. You’ll make sure we continue to deliver high quality advice and support to people in our community, while also ensuring that we’re financially sustainable in a challenging funding environment. 

About us 

We are a well-established and respected local charity, serving residents and communities across the Bath and NE Somerset area. We deliver a generalist advice service and a variety of specialist projects to meet identified need. We are members of the national Citizens Advice network and a founding partner of the local Community Wellbeing Hub. 

About you 

You will need a successful track record in a senior leadership role gained in a complex organisation. You must be committed to our values and the services we provide.

You may be an experienced Citizens Advice professional, a senior manager with experience in the other parts of the voluntary sector or someone with an outstanding track record who is looking for a career change. 

We strive to achieve diversity in everything we do and so welcome applications from all sections of the community. 

How to apply 

If you share our commitment to making a real difference to people’s lives, and you have the vision and skills to help us build on our success, we’d be delighted to hear from you. 

The recruitment pack, including role description, person specification and job description is on our website. 

Closing date for applications: Monday 3 November 2025; 10.00am 

First interview (online): Wednesday 12 November 2025 

Second interview (in person; central Bath): Wednesday 19 November 2025 

We’re looking for a permanent full-time support officer to contribute their skills, experience, and personality to add value to our Blesma Support team within the Independence and Wellbeing department at Blesma, The Limbless Veterans. The role is a varied one, focusing on all aspects of welfare and support to our members. 

This home-based role is to support Blesma members in the South West of England by providing a lifeline to members by delivering effective wellbeing support and advice to help reduce the negative impacts of disability and to assist them in leading independent and fulfilling lives. The role also involves representing Blesma and enhancing the charity’s profile within the local community of your area of responsibility. 

The Independence and Wellbeing team works collaboratively across the Association to ensure Blesma’s programmes and services can help our service personnel, veterans and their families.

Blesma is unique as a membership Association as well as a charity. Our members are the heart of all our work – therefore, the impact of Support Officers is clearly visible in the experiences of our inspirational limbless veterans.

If you are interested, and live within the following post code areas, TR, PL,TQ, EX, TA, DT, BH, BA, BS, SN, GY, JE) please read the attached Job Description and apply with your CV and a Covering Letter detailing why you would be an ideal candidate for the role and how your experience and skills match those detailed in the Person Specification.

How to Apply

If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter which must address the screening questions within the JD. The cover letter should demonstrate how you meet the essential criteria and competencies of the role. 

If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.

Please note that we may close this advertisement early if we receive a high volume of applications.

 We look forward to hearing from you.

Chief Executive Officer - The Brain Charity

Location: Liverpool-based - occasional travel across Merseyside and the UK

Salary: circa £65,000 (+ 10% company pension on successful completion of probation)

Contract: permanent, full-time

Are you ready to lead a values-driven charity that supports people affected by neurological conditions and their families across Merseyside and nationally?

The Brain Charity is a Liverpool-based national charity supporting adults, children and their families affected by any of more than 600 neurological and related conditions. Since our roots in Merseyside community neurology (1992) we have grown a centre-based offer, hospital liaison roles and a national information, training and support service - from practical welfare and legal advice, counselling and rehabilitation (Neuro Gym) to peer connection via The Brain Food Café and employer/school training. We put lived experience, co-production and neuro-inclusive practice at the heart of everything we do.

As our next Chief Executive, you will:

• Strategic leadership: Develop and deliver a 5-year strategy and an operational plan with clear priorities that secures the charity’s long-term impact and sustainable growth.
• Values leadership: Model and embed the charity’s person-centred, inclusive and co-productive values across services and culture.
• Growth & income diversification: Lead development of diverse income streams - fundraising, legacies and commercial activity - to strengthen financial resilience.
• Partnerships & advocacy: Strengthen senior relationships with NHS partners, local authorities, commissioners and wider stakeholders; amplify the charity’s voice in neuro-health and community settings.
• Service quality & impact: Embed rigorous outcome measurement, quality assurance and contract compliance so our impact drives commissioning and service development.
• People leadership: Stabilise staff morale, lead and develop a high-performing Senior Leadership Team, and promote wellbeing and inclusive working practices.
• Governance & financial stewardship: Provide timely, high-quality reporting to the Board; oversee budgeting, forecasting and risk management to safeguard financial sustainability.

Who you are:

• An experienced Chief Executive or senior director with a minimum of three years’ experience at CEO or equivalent level.
• Proven track record of winning and managing commissioned contracts and delivering against local authority or health contracts.
• Skilled at building strategic partnerships and commanding credibility with senior stakeholders across health, local government and the voluntary sector.
• Confident at leading turnaround and financial sustainability work - experienced in budgeting, forecasting and making difficult decisions when needed.
• A values-led, collaborative leader with high emotional intelligence, resilience and a commitment to co-production and inclusion.

Why The Brain Charity?

• Lead a respected, person-centred organisation with a unique, wide-ranging offer across advice, emotional support, rehabilitation, social connection and national training.
• A high-impact role where you can stabilise the organisation, professionalise fundraising and scale services strategically.
• Liverpool-based centre with hybrid working and national reach - a chance to influence neuro-health practice and commissioning across the UK.

Please see the attached Recruitment Brief with details on how to apply.

Closing date for applications: 9am, Monday 10th November 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Salary: £32,500 per annum (pro-rated for part time hours). We are an accredited member of the Living Wage Foundation. 

Contract Type: Permanent, Full-time/ 37.5 hours per week (Part time may be considered for the right candidate). Evenings and weekend work occasionally required.

Location: Hybrid or remote (Hybrid approach with some working from home days. A degree of flexibility will be required).

Closing Date: Midnight on 9 November 2025. We reserve the right to close applications early if we receive the requisite number of applications, as such we encourage motivated candidates to apply early.

Purpose of the role:

The purpose of the Business Sales Marketing and Communications role at Unseen is to support businesses and organisations across various sectors in developing and enhancing their approaches to modern slavery. This role is integral to Unseen's mission of building capacity and capability within the business community and equipping them with effective solutions through advice, training and consultancy. The ideal candidate will be able to develop compelling marketing campaigns, generate strong leads, and analyse campaign results to inform future activities. They will have strong B2B experience and have the skills to create content and deploy across a range of channels.

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on 9 November 2025.

Interviews will likely be held during the week of 17 November 2025.

We reserve the right to close applications early if we receive the requisite number of applications, as such we encourage motivated candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

Any questions, please contact jobs @ unseenuk. org. 

Young Lives Consortium are recruiting a Business Operations Manager

Location: Based at Lightwaves Leisure Centre, Wakefield WF1 3LJ

Hours: 30 hours per week, Monday to Friday, core hours of the day are open to negotiation.

Contract: Permanent

Salary: Pay Band D £30,976 - £34,055 pa Commencing pro-rata salary will be £25,116 to £27,612 pa.

Application deadline: 20th October 2025

Are you eager to participate in supporting Voluntary, Community Sector organisations in Wakefield District promoting positive outcomes for children, young people, and families in Wakefield District?

Young Lives Consortium seeks a Business Operations Manager to spearhead the back-office functions and provide essential support to the Chief Executive Officer. As a key member of the Management Team, you will play a crucial role in enhancing business processes, maximising efficiency to support Young Lives Consortium’s development.

In this rewarding position, you will be tasked with managing the business’s day-to-day operations, overseeing financial management, and ensuring operational excellence across all support functions.

If you are a results-orientated professional with a passion for making a difference and possess strong organisational, communication, team, and leadership skills, this role could be a perfect fit for you.

With a focus on fostering a positive work environment and promoting growth and development the Young Lives Consortium provides an exciting opportunity for individuals committed to promoting Voluntary Community Sector organisations supporting children, young people, and families

A little about us

Our mission is to bring hope and positive change to children and families. Through complementary and creative early intervention services, we seek to build resilience and improve children’s life chances.

The Catholic Children’s Society (CCS) is one of the largest providers of mental health services to schools in London and the Southeast. Our Connect-Ed service includes around 50 counsellors and therapists working on-site in over 70 schools. We also offer high-quality early years education and holistic family support, including emergency assistance for families in crisis.

We work with children and families of all faiths and none. Our sole aim is to help those in greatest need overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership.

What we are looking for

We are seeking an enthusiastic and detail-oriented Project Officer to support the delivery and evaluation of our mental health services in schools, as well as our nursery and family centre. You’ll be part of a passionate team working to improve children’s life chances through early intervention and family support.

Duties and Responsibilities

Service Analysis and Quality Assurance

• Support the collection and analysis of accurate, timely and high-quality data on our services via Salesforce CRM (training provided, with the opportunity to become a qualified Salesforce Administrator).
• Assist Service Managers in delivering mental health training for school staff and parents/carers, including managing bookings, invites, attendance lists, and queries.
• Coordinate, monitor and support the evaluation of whole school services, including training and wellbeing interventions.
• Maintain effective and up-to-date digital filing systems.
• Build strong relationships with colleagues and external contacts, developing a deep understanding of our services and their impact on children’s lives.

Family Liaison and Support

• Undertake office and reception duties from 4pm – 6.30pm, including liaising with parents, answering calls, and welcoming visitors.
• Support the recruitment and onboarding of new families to our nursery and family centre, including reviewing statutory childcare funding options.
• Help develop a programme of workshops for parents/carers, assessing needs and tailoring support.
• Assist in the delivery, evaluation and monitoring of mental health and wellbeing services for families using the nursery.
• Collaborate with the Centre Coordinator to plan and deliver family activities, including day trips to safari parks and the seaside.

Note: Flexibility and a positive attitude are essential to support our organisational goals. This job description outlines the initial responsibilities and may evolve over time. It does not form part of the employment contract.

Why join us?

The successful candidate will receive an excellent package including:

• Generous annual leave allowance of 27 days p.a. (pro rata), plus bank holidays.
• Up to 11% employer pension contribution.
• Access to a staff Health Plan and Employee Assistance Programme.
• Training opportunities, including Salesforce Administrator certification.
• The chance to make a meaningful difference every day.

Salary:

£15,600 per annum (pro rata of £34,125 FTE)

Hours:

16 hours per week
2:30pm – 6:30pm, four days per week (days negotiable)

Location:

St Francis Family Centre, 34 Wades Place, London E14 0DE
Please note: homeworking is not possible for this role.

Key dates:

• Closing Date: Sunday, 27th October 2025
• Interview Date: Monday, 3rd November 2025

Safeguarding

CCS is committed to safer recruitment and maintaining a strong and positive safeguarding culture. This post will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made.

Chief Executive Officer – St Luke’s Community Centre

Location: London EC1V (on-site presence required)

Salary: Between £95,000 - £105,000 per annum

Contract: Permanent, full-time (37.5 hours per week)

Are you ready to guide St Luke’s Community Centre - south Islington’s 500-year-old community hub - into its next era of intergenerational community impact?

About St Luke’s

St Luke’s Community Centre traces its roots back over 500 years, stewarding ancient parish endowments to relieve poverty in our defined area of benefit. In 1982 we opened our purpose-built home on Central Street. In 2019 we transformed from an over-55s’ welfare organisation into a vibrant, intergenerational hub. Our programme of over 100 weekly activities has grown year-on-year, and we’ve become the first organisation in Islington to achieve the trusted standard benchmark. Our already strong reputation was bolstered by our team’s incredible response to the challenges the Covid-19 pandemic, during which we never closed, but pivoted to preparing daily meals, running befriending calls and welfare checks, and welcoming the community back in as soon as it was safe to do so. Today, we are the beating heart of the community.

As our next CEO, you will:

• Shape Strategy & Impact: Lead development and delivery of our three-year rolling strategy, balancing service excellence with financial sustainability.
• Governance & Finance: Oversee robust governance frameworks and financial controls, stewarding our £20 million investment portfolio, trading income and grant programmes.
• Operational Leadership: Inspire and support a diverse team of 44 staff and hundreds of volunteers, embedding a culture of continuous improvement, inclusion and professionalism.
• Income Generation: Unlock new revenue streams - maximising room hire, cookery-school capacity, digital/social enterprises and corporate fundraising partnerships.
• Community & Partnerships: Forge and deepen relationships with local authorities, corporate sponsors, umbrella bodies and community groups.
• Brand & Profile: Be the public face of St Luke’s, elevating communications, safeguarding our reputation and ensuring our values of inclusion, equality, friendship, wellbeing and support shine through.

Who you are

• A seasoned senior leader (CEO or equivalent), ideally within the charity, membership or community-services sectors.
• Demonstrable expertise in strategic planning, P&L management and complex stakeholder governance.
• A persuasive communicator and boardroom presenter with the gravitas to inspire trustees, staff, volunteers and funders.
• Entrepreneurial and innovative, able to identify revenue opportunities and drive their delivery.
• Hands-on and approachable - a visible presence on the shop floor as well as the board table.
• (Desirable) Experience of trading-arm management, social-enterprise models or corporate fundraising.

Why St Luke’s?

• Lead a historic, 500-year-old charity with a modern purpose-built centre at its heart.
• Salary between £95,000 - £105,000 plus generous employee benefits (Benenden health membership, pension, season-ticket loans, cycle-to-work, subsidised lunches).
• Shape a charity whose community-shop, wellbeing hub, cookery school, employment hub, lunch club and gardening projects touch hundreds of lives each week.
• Join a committed Board, supportive Chair and passionate team determined to grow St Luke’s impact in challenging times.

Please see the attached Recruitment Brief with details on how to apply.

Closing date for applications: 9am, Monday 10th November 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide by taking the lead on managing our well respected helplines?

ISWAN has recently created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to ensure we have a management structure capable of coping with further helpline growth.

As ISWAN’s Head of Helpline Services, you will be responsible for the strategic development, account management and evaluation of all ISWAN helpline services.  

We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled helpline operations and best practice as well as planning, measuring and delivering user and client service improvements.

You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a part-time role (21 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. We are flexible about where the role is based but you will be managing helpline operations in the UK, India and the Philippines so you will need to be a great team player.

Our ideal candidate is an idividual who has a strong background in commercial and operational activities, proven experience in strategic leadership and organisational management, strong financial acumen and excellent comminication skills.

About RSPCA Llys Nini

RSPCA Llys Nini (Carmarthenshire to Cardiff Branch) is affiliated with the national RSPCA but operates as an independent, self-funding charity. Over the past 25 years, thanks to the vision of its leaders and the dedication of its staff and volunteers, Llys Nini has become one of the UK’s leading animal welfare charities.

Our core mission is animal welfare, and we are proud to have rehomed more than 22,500 cats, dogs and other animals. Beyond this, we also recognise the importance of our role in the community, local economy, and environment. This wider perspective has shaped projects such as our community café, woodland trails, and low-carbon community hub.

Our Impact and Operations

• Rehoming hundreds of animals every year in South Wales.
• Generating an annual income of over £2.5m, with expenditure of around £2m.
• Operating 10 shops across the branch area, which provide a vital income stream.
• Fundraising team, rental income, external grants, café and event facilities contribute significantly to sustainability.
• Managing a dedicated team of staff and volunteers who are central to our success.

The Opportunity

The Board of Trustees is seeking to appoint a Chief Executive Officer (CEO) to lead Llys Nini into the next phase of its development. This is an unique opportunity to make a lasting difference for animals, people, and the environment across South Wales.

We face the same challenges as the wider charity sector: increasing demand for services, economic uncertainty, and the need to develop sustainable income streams. We are looking for a leader who can turn these challenges into opportunities.

The Role

The new CEO will:

• Lead, manage, and inspire our staff and volunteers to deliver the charity’s vision and strategy.
• Ensure that Llys Nini remains resilient, sustainable, and fit for the future, both structurally and financially.
• Oversee all aspects of the charity’s operations, ensuring efficiency and compliance.
• Strengthen existing partnerships and forge new ones across local communities, businesses, and stakeholders.
• Support and develop current income streams while identifying and securing new funding opportunities.

What We’re Looking For

We are seeking an individual who can demonstrate:

• Proven experience in strategic leadership and organisational management.
• Strong financial acumen.
• Excellent communication and partnership-building skills.
• A strong background in commercial and operational activities.
• The ability to inspire, empower, and unite staff, volunteers, and supporters.

Job Title

Chief Executive Officer (CEO)

Responsible to

The Chair and to the Board of Trustees

Reporting line

Line Manager to all senior team - Finance Manager, Animal Centre Manager, Area Shop Manager, Fundraising Manager, Ysgubor Manager

Hours of Work

35 hours per week, flexible working pattern considered

Location

Based at Animal Centre, Penllergaer, Swansea, Hybrid working can be considered.

Remuneration and conditions of service

The salary scale is between £50,000 to £60,000 full time pro rata. (Dependent on experience)

Holiday entitlement is 35 days inclusive of Statutory Holidays.

Pension.

Candidates must be eligible to work in the UK.

Must abide with the ethics of the RSPCA.

Job purpose Summary:

To be the organisation’s lead professional, leading on strategy development and delivering the objectives of the Charity. To lead, manage and develop the staff teams in order to meet the organisation’s strategic objectives and ensure its sustainability.

Accountable to the Board of Trustees and acting as the interface between employees, volunteers, and other partners with the shared aim of delivering upon the Branch’s charitable objectives.

Main responsibilities:

1. Strategic Leadership

• Provide vision, leadership, direction and management in collaboration with the Board of Trustees, employees, RSPCA, and relevant stakeholders.
• Lead on strategy development, business planning and financial planning in partnership with the Board of Trustees and Finance Manager.
• Develop and monitor strategies and policies to ensure the long term viability of the organisation, including care and maintenance of the land and buildings.

2. Governance

• Support the Board of Trustees in the responsibilities to ensure robust governance structures.
• Alongside the board, taking responsibility for the legal obligations of the organisations in accordance with the RSPCA and Charity Commission rules.

3. Financial & Resource management

• Develop a funding strategy that explores implements and maintains short- and long-term funding options.
• Develop appropriate partnerships with other local charities and organisations.
• Working with the Finance Manager, preparation and oversight of resources and investments.
• Identify and manage risks within the organisation, ensuring appropriate controls are in place.

4. Partnership relationships and management

• Build strong and strategic relationships and alliances with the RSPCA and local organisations within the community.

5. Operation Management

• Provide value driven leadership, support and professional development across the organisation, including performance review processes.
• Monitor and review the organisational structure, performance and quality of the services provided to the public in all areas.
• Ensure all policies are up to date and relevant.
• Acting as on the safeguarding leads for the Charity, manage the concerns from staff, customers and visitors, in line with the policy and procedures.
• Promote the importance of the Welsh Language and culture, Equality, Diversity and Inclusion and acting as a role model for the inclusive values of the Branch.

6. People Management

• Effectively line manage the senior staff.
• Encourage a culture and ethos of consultative and collaborative working throughout the organisation.
• Position the Branch as an employer of choice.
• Maintain effective relationship with Trustees.

7. Other

• Promote the work of Llys Nini where appropriate.
• Carry out any other work or duties that are reasonably requested

Person Specification

Knowledge/Qualifications

• Educated to degree level or equivalent relevant experience (Essential)

Experience

• A proven record of strategic leadership and operation management (Essential)
• Experience of working with people of a wide range of backgrounds.(Essential)
• Experience in running commercial operations, managing budgets and resources, income generation. (Essential)
• An understanding of Charity Law and expectations from the Charity Commission.(Desirable)
• Experience in grant applications and funding (Desirable)
• Experience in HR (Desirable)

Essential skills:

• Financial and commercial business acumen including devising and managing income streams.
• Ability to innovate.
• Ability to lead and manage staff.
• Good communication skills to be able to work with and report to the Board of Trustees, staff and partnerships.
• A strong sense of responsibility and accountability.
• Ability to negotiate.

Desirable skills:

• Communicate through the medium of Welsh.

Values

• Compassionate – we care about the lives of animals and have empathy for people.
• Inspirational – we take the lead and speak up for others.
• Committed – we are committed to giving animals better lives and people better opportunities.
• Integrity – we are honest and trustworthy

How to apply:

Please forward your CV together with a covering letter, (no more than 2 pages of A4) highlighting your suitability for the job role.

We will interview people who can show in their covering letter that they meet the Essential qualities in the Person specification as well as considering the competencies. We will use the interview and assessment process to establish if the candidates have both the necessary essential qualities and competencies. References from suitable sources, including current employer, is essential prior to contract being issued.

The successful candidate will be dynamic, have a track record of achievements, be prepared to be hands on and be a self-starter, have a flexible approach, be passionate and ambitious for the positive impact of RSPCA Llys Nini in the local community.

Closing date for applications: 31 October 2025

Interview dates:

Online assessment via Teams - w/c 10 November 2025

In person interviews – w/c 17 November 2025