227 Business services officer jobs

Contract: 12-month FTC with potential for a permanent contract

Sebastian’s Action Trust (SAT) supports children with life-limiting conditions and their families. We help those families navigate the emotional and practical difficulties that come with caring for a child with complex needs and provide a place where they can connect, relax and make precious memories together. 

With the planned retirement of the current CEO, we are looking for an experienced charity leader with a background in fundraising, to take the organisation forward into the next phase of its strategic development. This could be an opportunity for a senior fundraising professional to take the next step into a CEO role. 

This role combines overall leadership of the charity with responsibility for income diversification and growth, with a focus on fundraising to drive stability and sustainability. The successful candidate will oversee the delivery of high-quality services, events and support provision, ensuring that the highest standards of health, safety and safeguarding are maintained. They will also nurture relationships with partner organisations and other local charities to explore opportunities for collaboration and efficiency. 

This role will lead a small but committed team of staff and volunteers who are passionate about the work we do, so you will be comfortable combining strategic thinking with pragmatism and creativity. 

The successful candidate will have experience of charity governance and financial management, and be confident working with a committed board and with partners and stakeholders to maximise impact for service users. They will also need to demonstrate hands-on experience of fundraising, with a track record of securing significant income from trusts, corporates and major donors.

This is a challenging but rewarding opportunity to make a real and lasting difference to families facing unimaginable difficulties. If this sounds like your next step, send your CV and covering letter or email to arrange an informal chat. 

Head of Service – Reddo

Reddo is looking for an ambitious and entrepreneurial Head of Service to lead our next stage of growth.

This is an exciting opportunity for an experienced children’s services leader who can combine strong operational management with a commercial and entrepreneurial mindset.

You will work closely with the Managing Director and leadership team to:

• Lead and strengthen day-to-day service delivery

• Develop our team, systems and processes

• Drive quality, safeguarding and performance

• Build strong relationships with local authority commissioners

• Support new business and the mobilisation of new contracts

• Help shape Reddo’s future growth and development

We are looking for someone with experience in children’s social care and local authority commissioning, strong leadership and commercial awareness, and a genuine passion for building and improving services.

If you are ready to make a real impact and help shape the next chapter of Reddo, we would love to hear from you.

Please see the attached job description for full details.

Gendered Intelligence is seeking an exceptional leader to serve as its next Chief Executive. This is a rare opportunity to lead a nationally respected, trans-led organisation with real influence on policy, professional practice and the lives of trans, non-binary and gender exploring people across the UK.

The next Chief Executive will inherit strong foundations: an experienced and committed team of just under 40 people, a distinctive and trusted public profile, and a range of services that reach communities, professionals and institutions across the country. With income of around £1.5–2m, the next Chief Executive will lead the organisation through its next phase of development at a time when that leadership matters enormously.

The role offers the chance to shape strategic direction, open new partnerships and income streams, and contribute to national conversations on trans equality and human rights, while working alongside people who are deeply committed to the mission and to each other.

We are looking for someone who combines strategic clarity with operational grounding, who leads with calm and consistency, and who understands both the privilege and the responsibility of this role. We will be honest with candidates about what the role involves, and we expect the same in return.

Full details of the role can be found on our website and in the attached recruitment pack. 

Could you be the next Chief Officer of Just Drop-In?

We're looking for an inspiring, values-driven leader to guide our much-loved charity in Macclesfield into its next chapter.

For 25 years, Just Drop-In has been a lifeline for young people 11–24yrs old across the north of Cheshire East. Every year, we support more than 1,000 children and young people through our Counselling, Mentoring, Wellbeing, and Parent Support Services — and the need has never been greater.

We're looking for someone who brings:

✅ Strong leadership experience

✅ Business awareness

✅ Safeguarding knowledge and experience

✅ Experience of working with children and young people and a genuine passion for helping them thrive

This is a rare opportunity to lead an organisation with deep roots in its community and a team that truly believes in its mission.

If this sounds like you — or someone you know — we'd love to hear from you.

Please see further information and how to apply by downloading the attached document or clicking redirect to recruiter. 

#Hiring #ChiefOfficer #Charity #YouthWork #Macclesfield #NonProfit #Leadership #JobOpportunity

Are you passionate about sales with a proven track record in new business development and income generation? Do you want to use these skills to make a difference across the local community?

Northampton Town FC Community Trust is an award-winning and pioneering charity that uses the unique appeal of Northampton Town Football Club to deliver activities that connect our communities and improve people’s lives.

An exciting opportunity has arisen for a passionate, enthusiastic and driven individual to join our team in the following position:

· Business Development Manager

You will play a crucial role in generating income that will positively support the delivery of existing and new community trust projects. In this role, you'll build and nurture strong relationships with schools, clients, partners, and key stakeholders including businesses.

You will lead on the sales of our high-quality schools programmes and packages that are delivered by our dedicated schools team, providing meaningful impact to a range of students. You will lead the sales process from prospecting to closing, ensuring a continuous pipeline of high-quality opportunities, and craft innovative solutions that meet client needs.

You will identify and close new opportunities with businesses, as well as schools, to meet agreed growth targets.  You’ll be able to leverage the assets of the football club and the charity, along with our stories of positive impact, to encourage more schools and businesses to engage and buy in to achieve set income generation targets. The work you do, and income you generate will enable us to make an even bigger impact across the community, helping to improve health and wellbeing, develop stronger, safer connected communities and enhance life opportunities.

The Otakar Kraus Music Trust is looking for an enthusiastic and experienced Community & Local Business Fundraiser to help us grow support for our work across Richmond and surrounding areas. OKMT uses music therapy and inclusive music projects to improve the lives of over 500 children and adults each year, including people with disabilities, neurological conditions and dementia.

This is an exciting opportunity to shape a new role within a small, friendly charity. You will build relationships with local businesses, schools, clubs and community organisations; develop sponsorship and Charity of the Year opportunities; support fundraising events and individual fundraisers; and help inspire more people across our community to support OKMT. We are looking for a confident, warm and self-motivated relationship-builder with experience of fundraising, business development or a related field and a track record of generating income.

Key Responsibilities

Community Fundraising

• Build relationships with local schools, clubs and organisations to generate event participation and donations.
• Develop with the Director and Fundraising Manager a case for support and accompanying materials to pitch to potential community or local businesses.
• Organise events with community or business partners and support OKMT’s own fundraising events including our triennial Music Marathon, walks and seasonal appeals.
• Recruit, brief and steward individual fundraisers taking on challenges (runs, rides, marathons, swims, etc.) and community supporters running their own events on OKMT's behalf.
• Assist the Fundraising Manager in growing individual giving initiatives as necessary.
• Support the OKMT team to pitch for Richmond May Ball and other major appeals and lead the process if selected.
• Manage supporter journeys including thank-you communications and impact updates in conjunction with the team.

Local Business Fundraising

• Identify and approach local businesses across Richmond, Twickenham, Teddington, Hampton, Barnes and surrounding areas with tailored propositions for Charity of the Year, sponsorship endorsement and ongoing support.
• Account-manage business supporters through relationship building, regular updates, site visits, networking events and clear reporting on impact.
• Represent OKMT at local business networking events, Chamber of Commerce gatherings and Richmond Business Awards activity to raise the charity's profile.
• Explore opportunities for volunteering and develop a value exchange.

Shared / Cross-Cutting Responsibilities

• Quarterly income and activity targets will be agreed with the Director within the first four weeks, reviewed formally at 3, 6, 9 and 12 months, with results reported to the Board.
• Maintain accurate records of supporters, prospects and income, and ensure compliance with GDPR and Fundraising Regulator standards.
• Collaborate with the team to capture stories, case studies and consented imagery that bring our impact to life for donors.
• Contribute to OKMT’s social media, e-newsletter and website content where it supports fundraising.

For more infromation, please see the attached job decsription

Online interviews will be on the 30th Sept and 1st and 2nd Oct, and the in-person ones the week of the 12th October. 

Are you passionate about using your business development, marketing and fundraising skills to make a real difference? Do you have the energy and entrepreneurial flair to help our charity reach its potential?

About us

Claremont Project is an arts, mental health and wellbeing charity based in Angel, Islington, supporting mostly older adults. We support around 900 members aged from 55 to 101, many of whom face challenges with their mental or physical health, live with disabilities and first come through our doors feeling profoundly lonely and isolated. Our mission is to give people a chance to shine and to live happier, healthier and more connected lives: We nurture a welcoming and inclusive community where people in later life can flourish and feel like they matter.

We do this through:

• A vibrant programme of free and low-cost classes and activities

• Over 100 special events, concerts and parties each year

• A low-cost psychotherapy service

• A social prescription service offering personalised support to vulnerable adults

• Facilitating financial support for those in hardship

With a history stretching back to 1819, Claremont is standing at a pivotal crossroads. Our 2026-2029 strategy sets our ambition to become a financially resilient organisation: A community anchor, with a diversified business model which means we can assure our members that Claremont will always be there for them.

About the role

The Business Development and Fundraising Manager will play a crucial role in delivering a key pillar of our strategy: to build Claremont’s financial strength and sustainability.

The purpose of the role is to increase Claremont’s income from hall hire, therapy room hire, office lettings and donations, so that we can strengthen our much-loved services for vulnerable people.

By tapping into unrealised revenue streams (especially from in our large and centrally located building) the Business Development and Fundraising Officer will bolster our independence and ensure that our services are not put at risk when grants come to an end.

Key relationships:

• CEO

• Buildings and Facilities Manager

• External hirers and prospective hirers

• Tenants and prospective tenants

• Individual givers

Key Responsibilities

1. Business Development, Marketing and Promotion

• Develop and implement marketing initiatives to increase bookings for Claremont's halls and meeting rooms.

• Promote our hire spaces across online platforms (such as TagVenue and Sharesy), build new partnerships, and grow bookings through local networking and word-of-mouth.

• Improve our online presence and promotional materials by creating engaging content, including photography, video tours, signage and marketing literature.

• Support the marketing and promotion of office space rentals, responding to prospective tenant enquiries and assisting with the lettings process.

• Monitor booking trends and recommend new opportunities to maximise bookings and income.

2. Customer Engagement and Venue Hire

• Work closely with the Facilities Manager to respond promptly and professionally to enquiries about hall and room hire.

• Welcome new hirers, deliver customer inductions and support them throughout the booking process.

• Build strong relationships with regular customers, identifying opportunities to improve their experience and encourage repeat bookings.

• Help coordinate office space lettings and provide an excellent experience for prospective and existing tenants.

• Continuously review and improve the customer journey, using feedback to enhance Claremont's venue hire and lettings offer.

3. Fundraising and Individual Giving

• Work with the Head of Operations to plan and deliver fundraising events, including the Claremont Exhibits Private View, Craft Fairs and new legacy programme activities.

• Develop and administer processes for Gift Aid and individual donations, ensuring records are accurate and compliant.

• Explore innovative ways to increase individual giving, improve donor engagement and reduce barriers to giving using digital tools.

• Support the development of Claremont's legacy giving programme and wider fundraising initiatives.

4. Operational Support

• Be an active member of Claremont's small team, contributing to the smooth day-to-day running of the centre.

• Provide occasional front desk cover during staff absences, welcoming visitors and responding to enquiries.

• Assist with setting up and packing away rooms and equipment for activities and events when required.

• Support the successful delivery of centre events and activities, working flexibly to meet operational needs.

• Undertake other duties appropriate to the role that contribute to Claremont's mission and objectives.

Person Specification

With energy, passion, and entrepreneurial flair, you’ll be looking to take the next step and build your skills as in business development and fundraising professional.

Essential Criteria

Experience

• Experience of business development, marketing, sales, fundraising or customer engagement in the charity, public or commercial sector.

• Experience of promoting services or venues and achieving measurable improvements in customer engagement and income.

• Experience of providing excellent customer service and building positive relationships with a wide range of stakeholders.

• Experience of organising projects from planning through to delivery.

• Experience of using digital tools and technology to promote services or support customers.

Knowledge

• Understanding of marketing and business development principles.

• Understanding of the importance of excellent customer experience and relationship management.

• Knowledge of fundraising methods, individual giving or donor stewardship, or a willingness to develop expertise in these areas.

• Ability to use digital tools for marketing and bookings management, with knowledge of (or ability to teach themselves) Wordpress and video editing.

Skills and Abilities

• Excellent interpersonal and communication skills, with the ability to build relationships with customers, tenants, partners, donors and colleagues.

• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.

• Ability to identify opportunities to increase income and improve services.

• Strong written communication skills, with the ability to produce engaging promotional content and correspondence.

• Ability to work independently, take initiative and solve problems creatively.

• Ability to analyse information, monitor performance and make recommendations for improvement.

• Flexible and willing to contribute to the wider work of the organisation, including occasional evening or weekend events where required.

Personal Attributes

• Enthusiastic, proactive and self-motivated.

• Friendly, approachable and committed to delivering excellent customer service.

• Creative and entrepreneurial, with a willingness to generate new ideas and improve existing ways of working.

• Collaborative team player who is equally comfortable working independently.

• Adaptable and resilient, with a positive, can-do attitude.

• Committed to the values and mission of Claremont.

Desirable Criteria

Experience

• Experience of working in a charity or community organisation.

• Experience of venue hire, hospitality, property lettings or facilities management.

• Experience of fundraising, donor engagement or administering Gift Aid.

• Experience of managing partnerships or developing new business opportunities.

Knowledge

• Understanding of legacy fundraising, individual giving and Gift Aid.

• Knowledge of local community organisations, businesses and networks.

Qualifications

• A qualification in marketing, business, fundraising, communications or a related discipline; or equivalent relevant experience.

This job description is neither prescriptive nor totally inclusive of all the possible tasks or roles that are or may be expected of the post holder. The post holder may be from time to time called upon to undertake other tasks not explicitly stated here but which are consistent with the nature of the post and of Claremont’s work.

Deadline for applications: 5pm on Monday 28th September

Interviews: Thursday 8th and Friday 9th October

Chief Executive Officer – White Lodge

Location: White Lodge, Chertsey, KT16 0FA (hybrid, minimum 3 days a week in the office)
Salary: circa £75,000
Contract: Permanent, full time, 37.5 hours per week

Could you lead a charity with deep roots and a strong sense of community into its next chapter – creating greater opportunities for people with disabilities and/or neurodiversity to thrive?

About us

White Lodge is a leading charity supporting children, young people and adults with disabilities and their families. With more than 60 years’ history, we support over 2,500 people across Surrey and beyond through specialist services and facilities in Chertsey.

White Lodge is a community as much as a service provider, built around our values of ENABLE: Equity, Nurture, Advocacy, Belonging, Language and Empathy. Our Active Plan 2025–30 sets four ambitions: Enhance accessibility and social opportunities; Champion customers' voices in health and social care; Transform local attitudes; and Strengthen its resources.

With strong systems, governance and a diversified income base, White Lodge is well placed for its next phase. The new CEO will provide continuity while bringing strategic, operational and entrepreneurial leadership to respond to a changing funding environment and pursue new opportunities, including a children's services tender.

As our next Chief Executive Officer, you will:

• Strategy & Impact: Deliver White Lodge's strategy, translating ambitions into measurable outcomes and impact.
• Leadership: Lead and develop a committed workforce, fostering an inclusive, accountable and values-led culture.
• Governance & Finance: Partner with the Board to ensure strong governance, financial sustainability and effective risk management.
• Operations: Ensure high-quality, person-centred services and effective organisational systems and performance.
• Income & Partnerships: Diversify income and develop relationships with commissioners, funders, NHS partners and the wider community.
• Influence & Advocacy: Champion customers' voices, strengthen White Lodge's profile and help transform attitudes towards disability.
• Safeguarding & Compliance: Ensure high standards of safeguarding, regulatory compliance, equality and ethical leadership.

Who you are

• A seasoned senior leader with significant experience in a complex organisation, ideally within charity, health, care or wider public services.
• Experienced in leading substantial teams and complex services, with strong financial, operational and commercial understanding.
• A strategic thinker with a track record of organisational change, sustainable growth and measurable outcomes.
• Experienced in working effectively with a Board, commissioners, funders and strategic partners.
• An emotionally intelligent, inclusive and entrepreneurial leader who builds trust, creates clarity and brings people with them.
• A compelling communicator and ambassador, committed to equity, inclusion, dignity, safeguarding and ensuring lived experience shapes decisions.
• Experience of disability, social care, children's services or another regulated service environment would be advantageous, as would commissioned services or significant tender experience. Previous CEO experience is desirable but not essential; exceptional Directors or Deputy CEOs ready to step up are encouraged to apply.

Why White Lodge?

• Help create a world that is inclusive to all, regardless of ability.
• Lead an established charity with a committed team, strong systems and strengthened governance.
• Deliver the ambitions of the Active Plan 2025–30 and pursue new opportunities.
• Work alongside customers, families, staff, volunteers and trustees who share White Lodge's values.

Application

For full details of the role and how to apply, please download the full appointment brief. For an informal and confidential conversation, contact Jenny Hills at Harris Hill with times to speak and (optional but appreciated) a CV or professional profile, treated with strictest confidence.

Closing date for applications: 9am, Monday 5th October 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Absolute Support Leading Light (ASLL) is looking for an inspiring, values-led Chief Executive to lead the charity through its next stage of development. This is a significant opportunity for an experienced leader to work closely with the Board of Trustees, senior leadership team, staff, commissioners, families and the people we support to sustain and grow high-quality outreach and supported living services for people with learning disabilities and autism.

ASLL is a small local charity based in Richmond-upon-Thames supporting people with learning disabilities and autism. Founded in 2006 and registered as a charity in 2019, Absolute Support has built a solid reputation as a caring provider with a warm and supportive home setting for the people we support. Through our two community-based, supported living homes and via a small outreach service, we work to enable 11 young adults to live happy and meaningful lives.

You will lead a skilled and committed staff team within a welcoming and collaborative culture whilst being supported by the active and experienced board of trustees. The successful candidate will provide strategic direction, strengthen governance and quality assurance, oversee compliance with statutory and regulatory requirements, and act as the organisation's lead spokesperson.

Job title: Chief Executive Officer.

Location: Office-based at ASLL's Teddington office, with regular travel to the locally based client sites.

Working hours: 24 hours (3 days per week).

Salary: £60,000 FTE (£36,000 based on 24 hours per week).

Regulatory role: CQC Nominated Individual (designate) for ASLL's regulated activity, pending CQC registration.

How to apply:

Please review the Recruitment Pack for further information about ASLL, the CEO position and for details on how to apply.

Closing date for applications: 9am Monday 5 October 2026

Both ASLL and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are expanding our Business Support Team and have up to 1.5 full-time equivalent Business Support Officer capacity available.

We welcome applications from candidates seeking full-time, part-time, or job-share arrangements. We may offer the available hours to two or more successful candidates, depending on applicants’ preferred working patterns and the organisation's needs.

Our offices are open from 9.00 am to 5.00pm on Mondays, Wednesdays and Fridays, and from 9.00am to 9.00pm on Tuesdays and Thursdays. Working patterns will be agreed with the successful candidate, but some planned evening work on Tuesdays and/or Thursdays will form part of the role.

When applying, please tell us:

· how many hours you would ideally like to work;

· which days and times you are available;

· whether you can work planned evenings on Tuesdays and/or Thursdays;

We will consider individual preferences alongside the overall needs of the Business Support Team.

What we are looking for

Are you organised, approachable and confident managing a varied workload?

We are looking for Business Support Officers to help keep our charity’s essential day-to-day systems and services running effectively.

As a Business Support Officer, you will be part of the team at the heart of the organisation. You will help coordinate our administrative, reception, finance, HR, and governance support, ensuring colleagues, volunteers, families, and visitors receive an efficient, welcoming, and professional service.

Working with the Business Operations Manager, your responsibilities will include:

· coordinating day-to-day office and business support;

· responding to telephone, email and in-person enquiries;

· supporting and coordinating reception volunteers;

· managing room bookings and supporting community use of the building;

· processing invoices, expenses and other financial administration;

· maintaining employee, volunteer and compliance records;

· coordinating recruitment, interview and induction administration;

· supporting Board and committee administration;

· maintaining databases and supporting organisational reporting; and

· helping improve administrative systems and processes.

About you

You will have experience of working in a busy office or administrative environment and be able to organise your work effectively while responding to changing priorities. You will also bring:

· experience of coordinating administrative or business support activities;

· knowledge or experience of finance and HR administration;

· experience of supervising or supporting staff or volunteers;

· strong communication and customer-service skills;

· excellent attention to detail and accurate record-keeping;

· confidence using Microsoft 365, databases and office systems;

· an understanding of confidentiality and GDPR; and

· the ability to work independently and collaboratively as part of a team.

A Level 3 qualification in business administration, office management or a related area would be welcomed. We will also consider applicants with equivalent practical experience.

Previous experience in a charity, public-sector, or community organisation would be helpful, but not essential.

Most importantly, you will be positive, calm and approachable, with a commitment to excellent service and continuous improvement.

What we offer

We want our people to feel valued, supported and able to do their best work. As part of our team, you will receive:

· Generous annual leave – statutory minimum holiday entitlement, including bank holidays, plus an additional 5 days’ paid annual leave each year. For someone working five days per week, this is 33 days’ paid leave per year, including bank holidays, pro rata for part-time employees.

· Workplace pension – eligible employees will be enrolled into our NEST workplace pension scheme.

· Employee Assistance Programme – access to the Wisdom Employee Assistance Programme, providing confidential support for your health and wellbeing.

· Support and development – regular supervision alongside opportunities for learning and development.

· An inclusive and supportive workplace – where different perspectives, experiences and ways of thinking are welcomed and valued.

You’ll also have the opportunity to be part of an organisation working to make a meaningful difference to the people and communities we support.

Closing date: 21st September 2026 at 9:00 am

Interview date: w/c 28th September 2026

We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion.

This role is subject to a basic DBS check and satisfactory references.

This is a rare and rewarding opportunity to lead a well-established and highly respected charity, dedicated to improving the lives of adult survivors of childhood sexual abuse, sexual violence and rape.

S.H.E. UK is seeking an exceptional, community-focused leader with a strong track record in fundraising, relationship building and organisational development. At an exciting point in our journey, we are looking for a CEO who can strengthen and sustain our foundations, inspire support across our communities, diversify income streams, and translate our ambitious new strategy into meaningful action.

You will bring proven experience of securing sustainable funding from a range of sources, including grants, donors, community supporters and strategic partnerships. Equally important is your ability to lead with compassion, champion survivor-centred services, and build trust with a wide range of stakeholders.

As Chief Executive Officer, you will provide strategic, operational and financial leadership, ensuring the charity remains resilient, impactful and well governed. Working closely with the Board of Trustees, you will maintain the highest standards of safeguarding, governance and service delivery, while creating the conditions for long-term sustainability.

This is an exciting opportunity for an inspiring and compassionate leader to build on our achievements, bring our strategy to life, and help shape the next chapter of S.H.E. UK's development. This is a hybrid role, with a minimum of three days per week working in person from our Mansfield base.

If you are passionate about creating lasting change, have a proven track record of leadership, and are committed to improving the lives of survivors, we would love to hear from you.

Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years. 

As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery. 

Financial Leadership 

• Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board. 

• Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board. 

• Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks. 

• Identify and manage financial risks, ensuring integration into the organization’s risk register and adherence to appropriate mitigations.

• Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes. 

• To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures.

• To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary.

• To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation’s auditors and delivery of recommendations arising from the Audit process.

• To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House.

• Oversee the transactions, activities and processes of the external payroll provider.

• To monitor and advise on current and future tax legislation, with a view to optimisation.

• To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements.

• To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board.

• To oversee the payroll function to ensure employees are paid in an accurate and timely manner.

• To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised.

Compliance and Risk Management 

• Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies. 

• Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements. 

• Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation. 

• Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders’ requirements. 

• To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees.

• To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance.

• Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees.

Business Support Operations 

• Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives. 

• Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values. 

• Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials. 

Strategic Contribution 

• Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators. 

• Provide financial and operational insights to inform strategic decision-making and long-term planning. 

• Foster a culture of continuous improvement and financial accountability across the organisation. 

• Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term.

• Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them. 

Team and Stakeholder Engagement 

• Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations. 

• Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management. 

People management and development  

• Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended.  
   

• Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010. 
   

• Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. 
   

• Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.  
   

Person Specification 

• ACA/ACCA/CIMA Qualified, CPE up to date.

• Strong financial management experience at a similar level within the charity/not for profit sector 

• A proven track record of leading, developing and inspiring small teams 

• Experience of strategic business & financial planning, forecasting and budget management. 

• Sound experience of producing month-end management accounts and audited year-end financial accounts 

• Experience of managing and using financial systems 

• A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation 

• Experience of managing change and change programmes 

• A track record of initiating, leading and managing associated risks 

• Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally 

• Confident IT skills; confident using Microsoft Office applications, especially Excel

• Experience designing and introducing new financial processes, procedures and reports

• Working knowledge of QuickBooks software [advantageous]

• Experience working with a Board of Trustees [advantageous]

• Understanding of Charity Commission and Companies House reporting requirements

• Project and/or professional services experience

• Understanding of Charity Law

• Experience of working in the not-for-profit sector

• Understanding and experience using the Charity Governance Code

• Experience in working with Charity SORP

• Legal experience – as so far as they can scrutinise and review basic contracts and their revenue recognition requirements and VAT implications

• Strategic and forecasting experience

Help strengthen the organisation behind the UK’s professional voice and trade union for midwives and maternity support workers.

Location: Hybrid, with travel to London and across the UK as required
Applications close: 9 a.m. Monday 12th October 2026

Who we are

The Royal College of Midwives (RCM) is the membership organisation, professional association and trade union for midwives and maternity support workers across the UK.

We support our members throughout their careers, from education and training through to the day they leave the profession. Our work is guided by members and focused on improving their working lives, amplifying their voices and building our midwifery community.

The RCM plays an important role in maternity services, workforce issues, professional leadership, campaigning and public policy. Our members need an organisation that is influential, responsive and trusted, with the systems, insight and confidence to support them well.

About the role

The Chief Operating Officer will help the RCM turn its strategy into disciplined, inclusive and member-focused delivery.

Working closely with the Chief Executive, Board, Executive Team and colleagues across the four nations, you will strengthen the business engine behind the RCM’s purpose. This includes financial planning, governance, risk, compliance, digital, data, CRM, operational performance, supplier management and organisational improvement.

The role comes at an important stage in the RCM’s development. We have made significant progress in working as One RCM, bringing together our professional association, trade union, membership and business functions around a shared commitment to members. The next COO will build on that work by improving financial grip, strengthening data and insight, developing clearer systems and helping teams work with greater confidence and accountability.

What we are looking for

You will bring significant senior leadership experience in a broad organisational role, such as COO, Deputy CEO, Chief Executive, Director of Corporate Services, Director of Resources or a comparable position.

You will understand how to build strong business infrastructure, improve systems and lead change through people. An accounting qualification is not required; however, you will have experience delivering strategic financial management. Importantly, we need someone confident with governance and risk, who is interested in how data, CRM and insight can improve member experience and decision-making.

You do not need to have worked in an organisation exactly like the RCM. Experience in a membership organisation, professional body, trade union, charity or values-led organisation would be helpful, but we are also interested in leaders from other settings who bring the judgement, curiosity and humility to understand our distinctive role.

If you connect with the RCM’s purpose and can help strengthen the organisation that supports midwives and maternity support workers across the UK, we would be pleased to hear from you.

Please click on the link to be redirected to the Peridot Partners website, where you can find full details of the role and how to apply.

Applications for this role close at 9 a.m. Monday 12th October 2026.

We are seeking an experienced, inspirational and forward-thinking Head of Dog Training & Client Services to lead one of the charity's most important service areas. 

Reporting directly to the Chief Executive Officer and forming part of the Senior Leadership Team, this role provides strategic and operational leadership across our Training Department, including Puppy Development, Dog Supply, Instructor Services and Client Services functions.

This is an exciting opportunity for a motivated individual to shape the future of our training and client services, lead a dedicated team of professionals, and ensure the highest standards of support for both our beneficiaries and assistance dogs. 

As Head of Dog Training & Client Services, you will be responsible for the overall leadership, performance and development of the Training Department. 

You will work closely with senior staff to ensure the successful delivery of our assistance dog programmes, while driving continuous improvement, innovation and organisational growth. 

The role combines strategic leadership with operational oversight and is ideal for someone who is passionate about achieving excellent outcomes for both people and dogs.