222 Business services officer jobs
How's your job search on our site?
We are seeking an experienced, inspirational and forward-thinking Head of Dog Training & Client Services to lead one of the charity's most important service areas.
Reporting directly to the Chief Executive Officer and forming part of the Senior Leadership Team, this role provides strategic and operational leadership across our Training Department, including Puppy Development, Dog Supply, Instructor Services and Client Services functions.
This is an exciting opportunity for a motivated individual to shape the future of our training and client services, lead a dedicated team of professionals, and ensure the highest standards of support for both our beneficiaries and assistance dogs.
As Head of Dog Training & Client Services, you will be responsible for the overall leadership, performance and development of the Training Department.
You will work closely with senior staff to ensure the successful delivery of our assistance dog programmes, while driving continuous improvement, innovation and organisational growth.
The role combines strategic leadership with operational oversight and is ideal for someone who is passionate about achieving excellent outcomes for both people and dogs.
To provide assistance dogs to support those with disabilities and long-term medical conditions leading to safer and more independent lives.
Gendered Intelligence is seeking an exceptional leader to serve as its next Chief Executive. This is a rare opportunity to lead a nationally respected, trans-led organisation with real influence on policy, professional practice and the lives of trans, non-binary and gender exploring people across the UK.
The next Chief Executive will inherit strong foundations: an experienced and committed team of just under 40 people, a distinctive and trusted public profile, and a range of services that reach communities, professionals and institutions across the country. With income of around £1.5–2m, the next Chief Executive will lead the organisation through its next phase of development at a time when that leadership matters enormously.
The role offers the chance to shape strategic direction, open new partnerships and income streams, and contribute to national conversations on trans equality and human rights, while working alongside people who are deeply committed to the mission and to each other.
We are looking for someone who combines strategic clarity with operational grounding, who leads with calm and consistency, and who understands both the privilege and the responsibility of this role. We will be honest with candidates about what the role involves, and we expect the same in return.
Full details of the role can be found on our website and in the attached recruitment pack.
The Otakar Kraus Music Trust is looking for an enthusiastic and experienced Community & Local Business Fundraiser to help us grow support for our work across Richmond and surrounding areas. OKMT uses music therapy and inclusive music projects to improve the lives of over 500 children and adults each year, including people with disabilities, neurological conditions and dementia.
This is an exciting opportunity to shape a new role within a small, friendly charity. You will build relationships with local businesses, schools, clubs and community organisations; develop sponsorship and Charity of the Year opportunities; support fundraising events and individual fundraisers; and help inspire more people across our community to support OKMT. We are looking for a confident, warm and self-motivated relationship-builder with experience of fundraising, business development or a related field and a track record of generating income.
Key Responsibilities
Community Fundraising
- Build relationships with local schools, clubs and organisations to generate event participation and donations.
- Develop with the Director and Fundraising Manager a case for support and accompanying materials to pitch to potential community or local businesses.
- Organise events with community or business partners and support OKMT’s own fundraising events including our triennial Music Marathon, walks and seasonal appeals.
- Recruit, brief and steward individual fundraisers taking on challenges (runs, rides, marathons, swims, etc.) and community supporters running their own events on OKMT's behalf.
- Assist the Fundraising Manager in growing individual giving initiatives as necessary.
- Support the OKMT team to pitch for Richmond May Ball and other major appeals and lead the process if selected.
- Manage supporter journeys including thank-you communications and impact updates in conjunction with the team.
Local Business Fundraising
- Identify and approach local businesses across Richmond, Twickenham, Teddington, Hampton, Barnes and surrounding areas with tailored propositions for Charity of the Year, sponsorship endorsement and ongoing support.
- Account-manage business supporters through relationship building, regular updates, site visits, networking events and clear reporting on impact.
- Represent OKMT at local business networking events, Chamber of Commerce gatherings and Richmond Business Awards activity to raise the charity's profile.
- Explore opportunities for volunteering and develop a value exchange.
Shared / Cross-Cutting Responsibilities
- Quarterly income and activity targets will be agreed with the Director within the first four weeks, reviewed formally at 3, 6, 9 and 12 months, with results reported to the Board.
- Maintain accurate records of supporters, prospects and income, and ensure compliance with GDPR and Fundraising Regulator standards.
- Collaborate with the team to capture stories, case studies and consented imagery that bring our impact to life for donors.
- Contribute to OKMT’s social media, e-newsletter and website content where it supports fundraising.
For more infromation, please see the attached job decsription
Online interviews will be on the 30th Sept and 1st and 2nd Oct, and the in-person ones the week of the 12th October.
An exciting opportunity!
This is a rare and genuinely exciting opportunity to lead the UK's only dedicated charity supporting children, adults and families affected by MPS, Fabry disease and related lysosomal storage disorders. Following the current Chief Executive's planned move to become Managing Director of Rare Disease Research Partners (RDRP) in January 2027, the incoming CEO will take the helm of an organisation with over forty years of history, a trusted national reputation and a growing role on the international rare disease stage. The successful candidate will shape the strategic vision for more than 1,800 families, oversee the close partnership between the Society and its research subsidiary RDRP, and champion the patient and family ethos that sits at the heart of the organisation's work. It is an opportunity to combine ambitious strategic leadership with deeply meaningful, human impact, working alongside a committed Board, Senior Leadership Team and wider community of clinicians, researchers and pharmaceutical partners.
As our next Chief Executive, you will
- Define and deliver the MPS Society’s strategic vision.
- Provide confident oversight of governance, finance, compliance and reporting.
- Effectively manage the operational alignment between the MPS Society and RDRP.
- Always keep the members and family voice at the heart of strategy, service design and decision-making.
- Build and maintain senior-level relationships with statutory bodies, government agencies, pharmaceutical partners, clinical expert centres and other key stakeholders to support the Society’s objectives, influence policy and practice, and protect its professional reputation.
- Act as a visible and credible public voice to raise awareness, improve visibility, support, treatment access and outcomes for people affected by MPS, Fabry disease and related conditions.
- Collaborate with other rare disease bodies, patient organisations and other key audiences.
- Lead and empower the senior leadership team through effective delegation, early involvement in strategic discussions, clear accountability and support for individuals to flourish.
- Encourage an open, supportive work environment allowing creativity and building staff confidence.
- Help shape the future of the MPS Society.
About you
- Self-motivated, with the drive to lead the organisation through a period of change and transition.
- Unquestionable probity and personal integrity, given the trust placed in the CEO by families, trustees and partners.
- Exemplary written and verbal communication skills, able to convey complex scientific and clinical information to audiences ranging from clinicians to families with no prior knowledge of MPS disorders.
- Strong self-awareness, with insight into their own leadership style and impact on others.
- Emotional resilience, able to sustain performance while supporting a community facing life limiting conditions.
- A collaborative and empowering leadership style, able to build trust, delegate effectively and help individuals across the organisation flourish.
- Genuine passion for the Society's mission, with a family and member-first ethos.
- Confidence to build relationships across a wide range of stakeholders, from beneficiaries and Trustees to politicians, media and pharmaceutical partners.
- A proactive, positive approach, comfortable reacting to change and organising their own work to meet deadlines.
- Confidence speaking publicly on behalf of the organisation and the people it represents.
Why join us?
A close-knit, values-led culture. With just over thirty staff across the Society and RDRP combined, this is a place where the CEO can know the team personally, work closely with families day-to-day, and see the direct results of decisions rather than managing at a distance through layers of bureaucracy.
- Genuine autonomy to shape direction. The Board is explicitly looking to the new CEO to bring fresh thinking on technology, AI, and digital tools, and to give real freedom to modernise fundraising, services, and engagement rather than simply maintaining what already exists.
- A stable foundation to build from over forty years of track record, trusted relationships and a strong national reputation mean the incoming CEO can focus energy on vision and growth rather than firefighting or rebuilding credibility from scratch.
- Proximity to cutting-edge science: the Society's close relationship with RDRP gives the CEO regular exposure to advances in rare disease research and treatment access, while day-to-day research leadership sits with the RDRP Managing Director, allowing the CEO to focus on strategy, people and sustainability.
- A high-visibility, high-influence platform. Regular contact with government, pharmaceutical companies, clinicians and international rare disease bodies offers strong opportunities to build a public profile and personal network well beyond the charity sector.
- A team that already shares the mission. Staff are described as passionate about the Society's aims, and as having a family-first ethos, so the new CEO inherits a culture to lead and empower rather than one that needs to be built from the ground up.
- Work with a different kind of return. Beyond salary and career progression, this role offers the less tangible reward of knowing that strategic and financial decisions translate, into better support for families facing some of the rarest conditions in the country.
Benefits
Join us and you will be working for a caring charity offering:
- A competitive salary
- Generous annual leave
- Extra leave between Christmas and the New Year
- Contributory pension
- Life assurance (subject to the conditions of the scheme)
- Employee assistance programme offering support 24/7
Further information
The successful candidate must be eligible to work in the UK.
The main duties, responsibilities and requirements of this role can be viewed in the job description on our website.
Salary to be agreed depending on experience and will be pro-rata for part time hours.
This is an essential car user post. The applicant must hold a current UK driver’s licence, with no more than 6 points, have access to a car and be able and willing to drive UK wide as required.
This senior role requires flexibility in working hours and location. It is primarily offered on a hybrid basis with a minimum of 2 days in our Amersham, Buckinghamshire, office each week. As part of the role, UK and overseas travel is necessary, which may on occasion include early morning and/or evening working and sometimes overnight stays. We have policies in place to ensure that any unsociable hours worked over the weekend are fairly compensated through TOIL.
This role will require an Enhanced Disclosure and Barring check (DBS) details of which can be found in the job description.
For an informal discussion about the role or the work of the MPS Society, please contact Dr Fiona Stewart. Contact details can be found on the full job description. Kindly note, meetings with other relevant people will be available to shortlisted candidates at interview stage.
Please include your CV with a supporting statement of no more than 800 words. Your supporting statement should include an answer to the question below:
The MPS Society supports individuals and families affected by mucopolysaccharidoses (MPS) and related disorders. What interests you about coming to work in this area, and what motivates you to contribute to supporting individuals and families affected by these conditions?
To transform lives through specialist knowledge, support and advocacy, and research.
The client requests no contact from agencies or media sales.
The Head of Operations will provide strategic leadership and oversight of HEY Smile Foundation’s governance arrangements, organisational systems and infrastructure, human resources and culture, and buildings and facilities. The role will ensure Smile has the people, processes, controls and resources to deliver its purpose reliably and respond confidently to future opportunities. Working closely with the CEO and senior leadership team, the postholder will translate organisational strategy into a clear operational plan, strengthen accountability and lead improvements across the charity. They will provide the CEO and trustees with timely information, assurance and practical recommendations on operational performance, capacity and risk.
This is a senior leadership role combining strategic oversight with the ability to secure delivery through colleagues, managers and specialist providers. The postholder will establish clear responsibilities, standards and reporting, intervening directly where necessary and building capacity so that routine delivery does not depend on the CEO.
Closing date : Saturday 30th October
Application sift : Monday 2nd November
In person Interviews: Tuesday 10th November
Please submit your up to date CV and a cover letter outlining why your suited for the role and how you meet the essential criteria.
Application without a CV & cover letter will automatically be rejected.
Smile Foundation is a Yorkshire-based infrastructure charity working to strengthen charities and communities.



The client requests no contact from agencies or media sales.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by two Directors of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
The Development Director (New Business) provides strategic leadership for Impetus’ new business development, prospect pipeline and high-value funding opportunities. The postholder will have responsibility for identifying, cultivating and converting new corporate, trust and foundation, and high-net-worth donor relationships, as well as continued relationship management for key, established relationships.
In 25/26, the Philanthropy and Partnerships team generated £11m in philanthropic income, alongside £2.8m in probono contributions. The Development Director will play a key role in delivering Impetus' growth ambitions, helping to increase philanthropic income to £14m by 2029.
Working closely with the Director of Philanthropy and Partnerships, the role will translate the fundraising strategy into clear new business priorities, pipeline plans and prospect engagement approaches, ensuring a strong flow of qualified opportunities and sustainable growth in high-value income.
Working closely with colleagues across Philanthropy and Partnerships, the postholder will personally lead and support significant six and seven-figure prospects and strategic funding opportunities, while overseeing the stewardship and retention of current partners.
Working collaboratively across the Philanthropy and Partnerships team and with colleagues across the organisation, the Development Director will ensure a joined-up approach to donor acquisition, pipeline development, prospect conversion and stewardship, maximising income, partnership value and long-term impact within the agreed fundraising strategy.
Key responsibilities
New Business, Pipeline & Conversion
- Personally lead on six and seven-figure level priority prospects and strategic funding opportunities, managing the full fundraising cycle from qualification to close.
- Work with trustees, senior volunteers, and networks to unlock introductions and new opportunities, providing clear support and follow-up to maximise success.
- Evolve Impetus’ new business strategy, driving the identification, cultivation, and conversion of new high-value donor and partner relationships.
- Translate Impetus’ impact, evidence base, and venture philanthropy model into compelling propositions for new audiences and sectors.
Strategic Relationship Management & Growth
- Own and oversee select donor relationships at six and seven-figure levels within the philanthropy portfolio, ensuring high levels of retention, satisfaction, trust, income growth and long-term value.
- Ensure your donors receive timely, consistent, high-quality and relevant engagement and communications throughout their relationship with Impetus.
- Work closely with the wider team to ensure a smooth transition between new business, and long-term stewardship.
- Ensure account plans for priority donors and partners include clear renewal and growth pathways; engagement and risk-management plans.
- Act as senior relationship owner where required, modelling strong stewardship and coaching the Head of Development and other colleagues to navigate complex or sensitive relationships.
Research, Insight & Pipeline Development
- Provide strategic leadership for the Research & Insights function, ensuring prospect research, donor intelligence and market insight inform fundraising strategy, pipeline development and organisational planning.
- Lead the strategic development of fundraising pipelines, ensuring focus on opportunities with the greatest potential for long-term income growth, impact and strategic fit.
- Ensure donor intelligence and prospect research are used effectively to identify, qualify and prioritise new funding opportunities.
- Maintain oversight of gift acceptance, due diligence and fundraising compliance in relation to fundraising opportunities, ensuring adherence to relevant regulatory requirements and organisational policies.
- Identify and escalate strategic, reputational or compliance risks associated with donors and partners.
Leadership and Team Performance
- Line manage and develop the Head of Development, providing strategic direction, coaching and performance oversight.
- Establish the Head of Development as the operational lead on new business, ensuring capability, succession and high performance across the wider team.
- Set clear objectives and success measures for new business growth, aligned to Impetus’ wider income strategy.
- Build and sustain an inclusive, evidence-led and high-performing team culture that balances pace and ambition with quality, learning and collaboration.
- Build fundraising capability across your team through leadership, coaching and consistent, fair, and high-quality performance management, including objective-setting, feedback and development planning.
Pro Bono, Events, Volunteering & Partnership Value
- Ensure engagement opportunities, including volunteering, pro bono and events, strengthen strategic partnerships and support long-term income growth through strong collaboration with colleagues.
Operational Excellence, Governance & Risk
- Ensure new business activity complies with due diligence, gift acceptance and risk management requirements.
- Oversee accurate pipeline reporting, forecasting, and performance tracking, using Salesforce and other systems to ensure insights inform decision making.
- Work with Finance and Operations to ensure income is contracted, invoiced, and reported accurately and on time in line with financial controls.
- Identify and escalate strategic or reputational risks associated with prospective partnerships.
Cross-Organisational Leadership & Representation
- Act as a senior ambassador for Impetus, representing the organisation credibly with new donors, partners, and external stakeholders.
- Contribute to organisational strategy, income planning, and senior leadership discussions.
- Lead philanthropic work on Impetus funds including identifying funding opportunities and risks; shaping prospect pipelines; contributing to cases for support and donor presentations; and develop fund stewardship.
- Champion collaboration across the Philanthropy team, ensuring opportunities are shared, relationships are leveraged and expertise is used to maximise income and impact.
- Back Impetus’ values, evidence-led approach, and commitment to equity, diversity, and inclusion across the Philanthropy team.
Strategic leadership
- Work in partnership with the Director of Philanthropy and Partnerships to contribute to the fundraising strategy.
- Translate strategic priorities into clear operational plans, objectives and delivery, ensuring new business delivers against organisational priorities, income targets and long-term growth ambitions.
- Provide strategic oversight of annual forecasting, budgeting, pipeline performance and resource planning, ensuring risks and opportunities are identified and addressed proactively.
- Maximise the contribution of trustees, committees, senior volunteers and wider networks to support strategic relationship building and new business development.
- Act as a trusted senior adviser to the Directors of Philanthropy and Partnerships, providing insight, challenge and solutions to strengthen organisational fundraising performance and capability.
- Deputise for the Director of Philanthropy and Partnerships where appropriate, within agreed delegations and priorities.
- Build a positive, collaborative and high-performing culture across the Philanthropy team, modelling Impetus' values and supporting continuous improvement.
Person specification
Essential:
Fundraising & new business leadership
- Significant experience in major donor and/or corporate fundraising at six and seven-figure gift level, with a strong track record of securing new income and managing complex partnerships.
- Ability to lead and personally deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, negotiation, and close.
- Proven experience of building, managing, and converting a new business pipeline, balancing ambition with delivery.
- Strong ability to leverage internal and external networks, including trustees, senior volunteers, and professional contacts.
Senior stakeholder engagement
- Experience of operating at a senior level and leading high value or complex stakeholder relationships (trustees, board members, senior external partners).
- Ability to influence and build credibility with senior audiences through clear, confident and evidence led communication.
- Excellent negotiation skills, with the ability to secure mutually beneficial outcomes while protecting organisational values and reputation.
Leadership & people management
- Proven experience leading and developing high-performing teams, including developing senior colleagues and building leadership capability.
- A strong track record as a collaborative senior team member, contributing beyond own area of responsibility and supporting wider organisational success
- Ability to build a high-trust, high-challenge culture that supports excellence, inclusion, and learning.
- Strong performance management capability and ability to handle complex people issues, giving strategic feedback, and addressing underperformance constructively.
- Ability to deputise for the Director of Philanthropy and Partnerships when appropriate.
Strategic & intellectual capability
- Strong strategic thinker with the ability to translate agreed strategy and insight into clear plans and execute them effectively.
- Ability to grasp, interpret apply and communicate complex information and ideas, including Impetus’ venture philanthropy and impact-led funding models.
- Evidence of an innovative and creative approach, with the ability to adapt in changing contexts.
Financial, operational & delivery capability
- Solid financial management, with experience contributing to budget-setting, managing agreed budgets, supporting forecasting and identifying efficiencies.
- Strong organisational skills and attention to delivery, with the ability to manage multiple priorities to a high standard
- Able to use insight and data (including CRM systems such as Salesforce) to inform decisions and strengthen performance.
- Sound judgement in identifying, managing, and escalating risk, particularly in relation to donor relationships and reputation.
Communication, values & ways of working
- Excellent written and verbal communication skills, able to communicate clearly, persuasively, and with impact.
- Excellent relationship-building skills, with the ability to establish, maintain, and leverage relationships with key internal and external stakeholders.
- A strong commitment to Impetus’ mission and to improving outcomes for young people.
- A clear commitment to equality, diversity, and inclusion, demonstrated through inclusive leadership and professional practice.
Desirable
- Experience working within venture philanthropy, impact investing, or systems-change funding models.
- Familiarity with private equity, professional services.
- Experience contributing to income growth, donor strategy or portfolio development within an agreed organisational fundraising strategy.
- Knowledge of the UK charity or social impact sector, particularly education, employment, or youth-focused work.
- Experience using CRM systems (e.g. Salesforce) to manage pipelines, performance, and forecasting.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 20th September 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 5th October 2026.
2nd Interviews will take place on w/c 12th October 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The client requests no contact from agencies or media sales.
Information about Headway Gloucestershire:-
Headway Gloucestershire was established in 1987 and since then has been working to make a positive difference to the lives of people over 18 with an acquired brain injury. We provide specialist recovery support and respite through the following services
- OurCommunity Links Service provides outreach information, specialist brain injury recoveryadvice for people with an acquired brain injury and their families and supports them as they come toterms with the changed circumstances brought about by brain injury. The service includes benefits advice and collaborative working with other organisations such as Adult Social Services, Housing Providers and other VCSE organisations
- Our Enablement Service is centre based and open every weekday offering activities that focus on the five elements of rehabilitation: emotional functioning; cognitive functioning; learning; social interaction and behaviour. This takes the form of a structured timetable so that those with an acquired brain injury can select the activities thathelp them work towards their goals.We work one to one and also employ a group format to harness theunique recovery benefits of peer contact and support.
- OurCarer Support Groups provide a relaxed environment withinthe community where people with an acquired brain injury and their families can meet new people, share experiences and support each other.We provide training events, social events and facilitate familysupport groups.
- Our Peer Support Groups provide an opportunity once a month in different locations for people with an acquired brain injury to discuss topics of interest and to share challenges, tips and provide positive support.
- Our Community Hubs are delivered in locations around the county in community venues and are tailored to the needs of the group for up to 3 hours. They include physical exercise sessions, focussed discussion groups, advice and support related to acquired brain injury and the opportunity to develop a local support network
- Our Hospital Liaison service is where we attend the Gloucester Royal Hospital once every two weeks at an agreed time to offer support to individuals and their family during the early stages of rehabilitation.
Headway Gloucestershire is a busy, growing charity providing services to people with an acquired brain injury and their families and carers. Every year we are challenged to raise funds to help deliver our services.
CEO Role
You will lead and motivate a small team of staff and volunteers and work with them to provide a person centred, enabling and outcome focused support service to people over 18 with an acquired brain injury. You will seek opportunities for planned development and growth and build on the success of our existing services to increase our offer.
You will act as principal spokesperson and advocate for the charity, demonstrating integrity and commitment to key stakeholders, partners and donors to ensure the best outcomes for people affected by brain injury in the Gloucestershire area.
You will be joining at an exciting time as we work together with health and social care partners to monitor and understand the needs of people with brain injury in Gloucestershire and influence the pathway for rehabilitation and longer-term support.
The ideal candidate will have experience of managing a small organisation in the charity or care sector, developing strategy and business plans, a track record of securing funding in a tough financial climate, excellent communication skills and the ability to motivate and develop a team of staff and volunteers.
Headway Gloucestershire is an equal opportunity employer and committed to safeguarding and promoting the welfare of children, young people and adults at risk. The successful applicant will need to undertake an enhanced DBS check.
Salary
£50,000 - £52,000 (Pro Rata) with a possible bonus for meeting agreed fundraising targets
Based at
Headway House, Gloucester
Hours
37.5 hours per week with the option of some flexibility depending on business need
Contract
Permanent
Responsible to
The Board of Trustees
To find out more about this role, please email us.
To apply for this position please send your CV and maximum of a two-page personal statement outlining how you meet the requirements for the role.
We provide essential services across Gloucestershire for people with acquired brain injuries, their partners, families, friends and carers.

The client requests no contact from agencies or media sales.
As part of the leadership team, you'll hold ultimate responsibility across our democratic lottery delivery teams, develop partnerships, and help shape where we go next as an organisation. You'll grow our opportunities through a considered and systematic approach to business development - new applications, bids and partnerships - and the revenue that comes with them, with support from the team.
This is a role for someone who's genuinely committed to democratic renewal, and good at bringing people together across different contexts and cultures.
Key Responsibilities
- Driving the organisation forward
- Working alongside the other directors to shape the organisation's strategy
- Imagining and developing new applications/markets for sortition and deliberation; translating ideas into concrete opportunities, bids, contracts, and revenue
- Spotting and pursuing new opportunities (bids including fundraising, partnerships, earned revenue) particularly at an international level, with the support of the team
- Leading the growth, sustainability and adoption of OpenDLP, our open-source democratic lottery software on a global scale (including but not limited to, building strategic partnerships, developing sustainable revenue models, and promoting adoption amongst users)
- Connecting the global sector
- Maintaining and developing relationships with key global partners, funders, and stakeholders
- Keeping up with what's happening in the deliberative democracy world and bringing relevant
opportunities back to the team - Sharing best practice across teams and helping raise standards across the sector
- Leading the team
- Strategic oversight of Democratic Lottery teams
- Line managing Heads of teams, one of whom is based in Australia which will require some flexibility in hours, and a few more team members
- Coordinating and facilitating budget proposals from the Democratic Lottery teams, making sure resources are allocated fairly and teams have what they need
- Contributing to a Working Group (to be decided)
Please see the recruitment pack for more details.
The client requests no contact from agencies or media sales.
Assistant Services Director
We are seeking an experienced senior services leader to oversee high-quality homelessness and housing services across London and the South East.
Position: Assistant Services Director
Salary: £49,237 per annum
Location: London and South East
Hours: Full-time, 37.5 hours per week
Contract: 12-month fixed-term contract
Closing date: 21 September 2026
About the role
Depaul UK is looking for an experienced Assistant Services Director to provide senior operational leadership across a portfolio of homelessness and housing support services.
You will lead and develop Service and Pathway Managers, ensuring services are safe, effective, compliant and delivering excellent outcomes for young people and adults experiencing or at risk of homelessness.
Key responsibilities include:
· Leading high-performing services and management teams across London and the South East
· Ensuring excellent safeguarding practice and regulatory compliance
· Monitoring service quality, contracts, KPIs and performance
· Overseeing housing management, voids, arrears and rental income
· Ensuring accommodation meets health and safety requirements
· Managing relationships with commissioners, local authorities, landlords and other key stakeholders
· Supporting budget setting, monitoring and remedial action
· Leading mobilisation plans for new and changing services
· Coaching and developing managers and supporting workforce development
· Championing client involvement and co-production
· Deputising for the Area Director when required
About you
You will be an experienced operational leader with a strong track record of managing services, managers and performance.
You will have experience of contract management and compliance monitoring, alongside a good working knowledge of housing and homelessness issues. Experience of working with vulnerable people is essential.
You will be confident setting clear standards, developing high-performing teams and leading through change. You will also bring excellent communication, influencing and problem-solving skills, with the ability to build strong relationships with commissioners, partners and colleagues.
You will be self-motivated, resilient and comfortable balancing strategic priorities with the day-to-day demands of delivering high-quality services.
About Depaul UK
Depaul UK has been tackling homelessness since 1989. From its beginnings as a single housing project in North London, the charity has grown to provide accommodation, prevention and support services to thousands of marginalised young people across the UK.
Inspired by the values of St Vincent de Paul, Depaul UK believes in the intrinsic worth of every person and takes practical action to help people build brighter, more independent futures.
Benefits include 26 days' annual leave, increasing with service, pension contributions of up to 7%, tailored training and development, flexible working options where suitable, a cash health plan, Employee Assistance Programme with 24/7 GP access and a range of retail, travel and wellbeing discounts.
Other roles you may have experience of could include: Assistant Director of Services, Head of Services, Regional Head of Services, Regional Operations Manager, Head of Operations, Housing Services Manager, Homelessness Services Manager, Service Delivery Manager or Assistant Area Director.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an enthusiastic and motivated person who can help us grow our fundraising and generate vital income to support our work with unpaid carers across County Durham and Darlington.
This is a varied role where you’ll lead on developing fundraising opportunities, from researching trusts and foundations and preparing high-quality funding applications, to building relationships with local businesses, community groups and supporters.
About the role
You’ll work with colleagues across the organisation to identify funding opportunities and help us demonstrate the difference our services make to carers.
Your work will include:
- Researching trusts, foundations and other funding opportunities
- Preparing funding applications, proposals and expressions of interest
- Developing community fundraising and individual giving
- Building relationships with local businesses, community groups and supporters
- Developing corporate partnerships, sponsorship and Charity of the Year opportunities
- Supporting local people and groups who want to fundraise for us
- Preparing reports for funders and helping us demonstrate the impact of their support
We’re looking for someone with experience in fundraising, business development, grant applications or income generation, alongside strong written communication and relationship-building skills.
Most importantly, we’re looking for someone who is enthusiastic, proactive and shares our commitment to improving the lives of unpaid carers.
Please visit our website to download the full Job Description, Person Specification and Application Form.
The client requests no contact from agencies or media sales.
Join Our Leadership Team: Head of Service Delivery, Quality and Standards
Location: Eyre Street, Sheffield (with flexible/hybrid working)
Hours: 36.25 per week, Monday to Friday (flexible between 8am–6pm)
Salary: 42,000- 45,000 based on experience
Contract: Permanent
Are you a passionate, innovative leader looking for your next challenge in the charity or social care sector? Do you want to make a real and lasting impact in the lives of older people across Sheffield?
At Age UK Sheffield, we’re not just a service provider—we’re an organisation that puts older people at the heart of everything we do. We are now recruiting for a strategic, forward-thinking Head of Service Delivery, Quality and Standards to join our Senior Management Team and lead the evolution of our services at a time when older people need us more than ever.
About the Role
This is a rare opportunity to join an innovative, award-winning charity that prides itself on delivering excellence. Reporting directly to the Chief Executive and working closely with our Board of Trustees, you will have overall responsibility for the quality, delivery, development and strategic leadership of a diverse portfolio of services, including:
· Independent Living Coordination
· Hospital Discharge
· Dementia Support
· Information & Advice
· Paid-for Home Support Services
You will provide leadership to managers and teams working across multiple locations and community settings, ensuring services are safe, effective, person-centred and financially sustainable. You will lead on safeguarding, health and safety, quality assurance and continuous improvement, helping us maintain high standards and achieve excellent outcomes for older people.
About You
You will be an experienced senior leader with a background in social care, health or the voluntary sector. You will have a proven track record of managing multiple services through others, balancing strategic leadership with strong operational oversight.
You will be comfortable leading managers and geographically dispersed teams, ensuring consistent standards, strong performance and a positive culture across a complex service portfolio.
You're equally at ease presenting performance reports and strategic proposals to trustees as you are engaging with frontline staff, volunteers and older people using our services.
You'll Bring
· Significant experience of leading multiple frontline services, ideally across different locations or community settings.
· Experience of managing and developing managers, team leaders and remote or dispersed teams.
· A strong understanding of safeguarding, governance, quality assurance, health and safety and risk management.
· Experience of external audits and working within quality frameworks, with a good understanding of regulatory standards continuous improvement.
· Strong operational and contract management skills, including performance monitoring, KPI reporting and service development.
· Excellent leadership and relationship-building skills, with the ability to inspire, support and develop others.
· Strong IT and data literacy, using information and insight to drive decision-making and improve outcomes.
· A collaborative, flexible and values-driven approach to leadership.
Why Work With Us?
- You’ll be part of a visionary, supportive, and diverse organisation committed to making Sheffield a great place to grow older.
- We offer flexible working hours and hybrid working options following a comprehensive induction.
- 30 days annual leave (plus bank holidays)
- Age UK Sheffield is proud to be a Mindful Employer and a Disability Confident Employer. We warmly welcome applications from people of all backgrounds, including LGBTQ+ and Black and ethnic minority communities.
Ready to Lead Change?
If you’re excited by the opportunity to shape and deliver outstanding services that make a difference, we’d love to hear from you.
Apply by: 9am on Monday 14th September. Interviews will be held during week commencing Monday 21st September
Join us. Lead with heart. Deliver with purpose
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job titleChief Executive
ContractPermanent / Full time (35 hours a week)
Location London / hybrid (regular London presence)
Salary£95,000 - £100,000
Benefits Up to 6.5% matched pension, total contributions of 13%.
28 days annual leave per year plus public holidays.
Enhanced sick leave cover of up to 5 years.
Death in service benefit of 2x annual salary.
Employee Assistance scheme.
Working from home allowance.
Annual wellbeing allowance.
Reports to Chair and Board of Trustees
Direct reportsDirector of Finance and Operations
Director of Evidence and Improvement
Policy and Communications Manager
People and Business Partner
Background information
About us:
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of patients, people with Lived Experience, unpaid carers, their families and the voluntary organisations that work for them.
Our mission:
We advocate for a more equitable and person-centred health and care, shaped by the people who use and need it the most.
We do this by:
- Understanding and advocating for what matters to people, especially those living with health conditions and groups who experience inequalities
- Finding common cause across communities and conditions by working with member charities and those they support
- Connecting and convening charities, decisions makers and citizens to work together to change health and care for good.
Our five-year strategy:
In September 2024 we published a new five-year strategy that was co-produced with our staff, our member charities, our Lived Experience Partners and our key stakeholders. This set out three clear goals:
- End unequal access
By addressing the barriers experienced by those facing the worst outcomes, we will find solutions that improve care for all.
- Transfer power to people and communities
As a leader in co-production, we will help communities to work with system leaders at national and neighbourhood level to make big decisions together. This will maximise the skills and capabilities of patients, ensuring care is truly person-centred.
- Shift the measures of success
By campaigning for better patient experience and outcomes metrics, we can ensure that what matters to people becomes the key measure of success for the NHS.
In the first two years of the strategy we have already made big strides. For example, our work encouraging the Government to focus on “getting the basics right” has seen major policy initiatives designed to fix access to primary care and the 8am rush. Similarly, our work on the experience of waiting for elective care has seen the introduction of the first ever set of minimum standards for waiting.
Our work on the 10 Year Plan, and on the Quality Strategy, has also seen both patient experience and outcome measures given much greater prominence in how the NHS judges success and National Voices has now been commissioned by NHS England to help design the future of patient feedback mechanisms.
We have also successfully campaigned for funding formulas to be revised to enable the NHS to directly address the inverse care law and tackle the impact of health inequalities head on.
But there are challenges ahead, not least the role patients and communities play directly in co-producing improvement. With ICBs under huge financial pressures, and so much change in the health and care system, we need to make sure every piece of work we deliver is of the highest quality and adds real value. This is the only way to help others across the sector understand the value that people with Lived Experience offer to problem solving processes and creating better and more inclusive solutions.
PLEASE SEE RECRUITMENT PACK FOR FULL DETAILS AND APPLICATION GUIDANCE
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years.
As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery.
Financial Leadership
-
Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board.
-
Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board.
-
Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks.
-
Identify and manage financial risks, ensuring integration into the organization’s risk register and adherence to appropriate mitigations.
-
Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes.
-
To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures.
-
To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary.
-
To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation’s auditors and delivery of recommendations arising from the Audit process.
-
To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House.
-
Oversee the transactions, activities and processes of the external payroll provider.
-
To monitor and advise on current and future tax legislation, with a view to optimisation.
-
To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements.
-
To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board.
-
To oversee the payroll function to ensure employees are paid in an accurate and timely manner.
-
To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised.
Compliance and Risk Management
-
Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies.
-
Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements.
-
Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation.
-
Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders’ requirements.
-
To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees.
-
To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance.
-
Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees.
Business Support Operations
-
Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives.
-
Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values.
-
Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials.
Strategic Contribution
-
Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators.
-
Provide financial and operational insights to inform strategic decision-making and long-term planning.
-
Foster a culture of continuous improvement and financial accountability across the organisation.
-
Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term.
-
Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them.
Team and Stakeholder Engagement
-
Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations.
-
Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management.
People management and development
-
Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended.
-
Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
-
Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy.
-
Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
Person Specification
-
ACA/ACCA/CIMA Qualified, CPE up to date.
-
Strong financial management experience at a similar level within the charity/not for profit sector
-
A proven track record of leading, developing and inspiring small teams
-
Experience of strategic business & financial planning, forecasting and budget management.
-
Sound experience of producing month-end management accounts and audited year-end financial accounts
-
Experience of managing and using financial systems
-
A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation
-
Experience of managing change and change programmes
-
A track record of initiating, leading and managing associated risks
-
Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally
-
Confident IT skills; confident using Microsoft Office applications, especially Excel
-
Experience designing and introducing new financial processes, procedures and reports
-
Working knowledge of QuickBooks software [advantageous]
-
Experience working with a Board of Trustees [advantageous]
-
Understanding of Charity Commission and Companies House reporting requirements
-
Project and/or professional services experience
-
Understanding of Charity Law
-
Experience of working in the not-for-profit sector
-
Understanding and experience using the Charity Governance Code
-
Experience in working with Charity SORP
-
Legal experience – as so far as they can scrutinise and review basic contracts and their revenue recognition requirements and VAT implications
-
Strategic and forecasting experience
To apply, please send your CV and a supporting statement addressing each point in the Job Description, use examples and evidence to demonstrate how you meet the criteria.
Incomplete applications may not be considered.
We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.
Interview Process:
We are currently accepting applications for this role, and the position will remain open until we have appointed the right candidates. We reserve the right to close the vacancy at any time once a suitable appointment has been made. We therefore encourage early applications to avoid disappointment.
To help people solve their problems by providing options.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about using your business development, marketing and fundraising skills to make a real difference? Do you have the energy and entrepreneurial flair to help our charity reach its potential?
About us
Claremont Project is an arts, mental health and wellbeing charity based in Angel, Islington, supporting mostly older adults. We support around 900 members aged from 55 to 101, many of whom face challenges with their mental or physical health, live with disabilities and first come through our doors feeling profoundly lonely and isolated. Our mission is to give people a chance to shine and to live happier, healthier and more connected lives: We nurture a welcoming and inclusive community where people in later life can flourish and feel like they matter.
We do this through:
-
A vibrant programme of free and low-cost classes and activities
-
Over 100 special events, concerts and parties each year
-
A low-cost psychotherapy service
-
A social prescription service offering personalised support to vulnerable adults
-
Facilitating financial support for those in hardship
With a history stretching back to 1819, Claremont is standing at a pivotal crossroads. Our 2026-2029 strategy sets our ambition to become a financially resilient organisation: A community anchor, with a diversified business model which means we can assure our members that Claremont will always be there for them.
About the role
The Business Development and Fundraising Manager will play a crucial role in delivering a key pillar of our strategy: to build Claremont’s financial strength and sustainability.
The purpose of the role is to increase Claremont’s income from hall hire, therapy room hire, office lettings and donations, so that we can strengthen our much-loved services for vulnerable people.
By tapping into unrealised revenue streams (especially from in our large and centrally located building) the Business Development and Fundraising Officer will bolster our independence and ensure that our services are not put at risk when grants come to an end.
Key relationships:
-
CEO
-
Buildings and Facilities Manager
-
External hirers and prospective hirers
-
Tenants and prospective tenants
-
Individual givers
Key Responsibilities
1. Business Development, Marketing and Promotion
-
Develop and implement marketing initiatives to increase bookings for Claremont's halls and meeting rooms.
-
Promote our hire spaces across online platforms (such as TagVenue and Sharesy), build new partnerships, and grow bookings through local networking and word-of-mouth.
-
Improve our online presence and promotional materials by creating engaging content, including photography, video tours, signage and marketing literature.
-
Support the marketing and promotion of office space rentals, responding to prospective tenant enquiries and assisting with the lettings process.
-
Monitor booking trends and recommend new opportunities to maximise bookings and income.
2. Customer Engagement and Venue Hire
-
Work closely with the Facilities Manager to respond promptly and professionally to enquiries about hall and room hire.
-
Welcome new hirers, deliver customer inductions and support them throughout the booking process.
-
Build strong relationships with regular customers, identifying opportunities to improve their experience and encourage repeat bookings.
-
Help coordinate office space lettings and provide an excellent experience for prospective and existing tenants.
-
Continuously review and improve the customer journey, using feedback to enhance Claremont's venue hire and lettings offer.
3. Fundraising and Individual Giving
-
Work with the Head of Operations to plan and deliver fundraising events, including the Claremont Exhibits Private View, Craft Fairs and new legacy programme activities.
-
Develop and administer processes for Gift Aid and individual donations, ensuring records are accurate and compliant.
-
Explore innovative ways to increase individual giving, improve donor engagement and reduce barriers to giving using digital tools.
-
Support the development of Claremont's legacy giving programme and wider fundraising initiatives.
4. Operational Support
-
Be an active member of Claremont's small team, contributing to the smooth day-to-day running of the centre.
-
Provide occasional front desk cover during staff absences, welcoming visitors and responding to enquiries.
-
Assist with setting up and packing away rooms and equipment for activities and events when required.
-
Support the successful delivery of centre events and activities, working flexibly to meet operational needs.
-
Undertake other duties appropriate to the role that contribute to Claremont's mission and objectives.
Person Specification
With energy, passion, and entrepreneurial flair, you’ll be looking to take the next step and build your skills as in business development and fundraising professional.
Essential Criteria
Experience
-
Experience of business development, marketing, sales, fundraising or customer engagement in the charity, public or commercial sector.
-
Experience of promoting services or venues and achieving measurable improvements in customer engagement and income.
-
Experience of providing excellent customer service and building positive relationships with a wide range of stakeholders.
-
Experience of organising projects from planning through to delivery.
-
Experience of using digital tools and technology to promote services or support customers.
Knowledge
-
Understanding of marketing and business development principles.
-
Understanding of the importance of excellent customer experience and relationship management.
-
Knowledge of fundraising methods, individual giving or donor stewardship, or a willingness to develop expertise in these areas.
-
Ability to use digital tools for marketing and bookings management, with knowledge of (or ability to teach themselves) Wordpress and video editing.
Skills and Abilities
-
Excellent interpersonal and communication skills, with the ability to build relationships with customers, tenants, partners, donors and colleagues.
-
Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
-
Ability to identify opportunities to increase income and improve services.
-
Strong written communication skills, with the ability to produce engaging promotional content and correspondence.
-
Ability to work independently, take initiative and solve problems creatively.
-
Ability to analyse information, monitor performance and make recommendations for improvement.
-
Flexible and willing to contribute to the wider work of the organisation, including occasional evening or weekend events where required.
Personal Attributes
-
Enthusiastic, proactive and self-motivated.
-
Friendly, approachable and committed to delivering excellent customer service.
-
Creative and entrepreneurial, with a willingness to generate new ideas and improve existing ways of working.
-
Collaborative team player who is equally comfortable working independently.
-
Adaptable and resilient, with a positive, can-do attitude.
-
Committed to the values and mission of Claremont.
Desirable Criteria
Experience
-
Experience of working in a charity or community organisation.
-
Experience of venue hire, hospitality, property lettings or facilities management.
-
Experience of fundraising, donor engagement or administering Gift Aid.
-
Experience of managing partnerships or developing new business opportunities.
Knowledge
-
Understanding of legacy fundraising, individual giving and Gift Aid.
-
Knowledge of local community organisations, businesses and networks.
Qualifications
-
A qualification in marketing, business, fundraising, communications or a related discipline; or equivalent relevant experience.
This job description is neither prescriptive nor totally inclusive of all the possible tasks or roles that are or may be expected of the post holder. The post holder may be from time to time called upon to undertake other tasks not explicitly stated here but which are consistent with the nature of the post and of Claremont’s work.
Deadline for applications: 5pm on Monday 28th September
Interviews: Thursday 8th and Friday 9th October
To apply, please send a CV and covering letter.
Deadline for applications: 5pm on Monday 28th September
Interviews: Thursday 8th and Friday 9th October
Claremont Project aims to enrich the lives of older adults by fostering creativity, connection, and wellbeing.
The client requests no contact from agencies or media sales.
Community Fundraiser
Hybrid Working | Bradford District
⏰ 14 Hours per Week
£24,454.04 FTE (£9,284.64 Pro Rata)
Help Older People Live Well by Inspiring Your Community
Age UK Bradford District is looking for an enthusiastic and motivated Community Fundraiser to help inspire local people, businesses and community organisations to support older people across Bradford District.
This is an exciting opportunity to build lasting relationships, develop community fundraising initiatives and encourage local people to get involved in supporting a charity that makes a real difference every day.
Working alongside colleagues, support team members, local businesses and community partners, you'll play a key role in raising vital funds, increasing awareness of our work and helping ensure older people can continue to access the support they need.
About You
We're looking for someone who:
- Has experience in community fundraising, community engagement, events, partnership working or customer engagement.
- Enjoys building relationships and inspiring people to get involved.
- Is passionate about improving the lives of older people.
- Has excellent communication, networking and organisational skills.
- Can manage a varied workload and work confidently on their own initiative.
- Is confident using Microsoft Office and maintaining accurate records.
- Shares our commitment to inclusion, dignity and person-centred support.
Experience of community fundraising, volunteer coordination, developing business partnerships or working within the voluntary sector would be an advantage, but if you're enthusiastic, creative and enjoy engaging with people, we'd love to hear from you.
Why Join Age UK Bradford District?
This is more than a job—it's an opportunity to help secure the future of services that support thousands of older people every year.
You'll join a passionate and supportive team committed to helping older people remain independent, stay connected and live their best lives.
We offer:
- Flexible and hybrid working
- A supportive and values-led culture
- Opportunities for professional development
- The chance to build partnerships that create lasting community impact
Additional Information
- Travel across Bradford District is required.
- A full UK driving licence and access to a vehicle are essential.
- Occasional evening and weekend work may be required.
- Appointment is subject to satisfactory references and an enhanced DBS check.
Ready to Make a Difference?
If you're passionate about bringing people together, building community partnerships and raising funds that change lives, we'd love to hear from you.
Apply today and help us create a more connected, compassionate and age-friendly Bradford District.
Closing Date: Sunday 13th September 2026
The client requests no contact from agencies or media sales.