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Using Anonymous Recruitment
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Location: Fully remote with flexible working arrangements but with your home base being in the East Midlands to allow easy travel to Warm Welcome Spaces in the region
Salary: £28,387
Contract: We are open to this role being part time (0.8FTE minimum preferred) or full time. We offer fully flexible working.
Closing date for applications: 12th July
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
First interviews: 23rd July
Start Date: ASAP
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 6,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
It’s an important moment for us – we are now in our second year of our five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. We now have approximately 3.5 million visitors to Warm Welcome Spaces each year. In January we delivered a hugely successful second ever Warm Welcome Week in collaboration with a wide variety of partners.
The Opportunity
This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role.
We are expanding our programmes and partnership team and so we are looking for a Warm Welcome Space Support Coordinator (based in the East Midlands).
If you are brilliant at engaging with a wide variety of organisations and individuals, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.
To support the range and depth of opportunities we can offer to Warm Welcome Spaces, we are looking for a Spaces Support Coordinator to work primarily on supporting our Champions programme, as well as other exciting programme opportunities, to ensure they are as successful as possible in delivering impact for Spaces by meeting their targets.
We’re looking for someone who thrives on the variety of connecting with a huge range of people and who is organised and systematic while at the same time has room for creativity, learning and innovation. You will need to enjoy working proactively and flexibly in a fast-paced environment, and have a logical, systematic approach, as well as excellent communication and IT skills.
Our team works remotely, but there are also opportunities to co-work (depending on location). You’ll be encouraged and supported to grow and develop your skills and expertise within this role
Warm Welcome Responsibilities
Working closely with the Warm Welcome Spaces Support Manager and wider team your primary responsibility will be to provide Project Coordination related to projects that are designed to support Warm Welcome Spaces, taking ownership of specific projects and tasks as required, including;
Project Coordination:
Owns and manages parts of a project and ensures successful delivery - for example within the Warm Welcome Champions Programme or Partnership volunteering opportunities to benefit Spaces. This will include organising specific events as part of wider projects
Develops project plans and timelines and maintains updates and progress
Communicates clearly about a project and ensures the project is keeping to the planned timeline and outcomes, identifying any delivery challenges quickly
Understands key responsibilities and can clearly articulate role within projects
Responding to and fielding enquiries related to projects as appropriate
Taking meeting minutes and chairing meetings when needed
Collecting and entering data for various spreadsheets and documents efficiently
Maintaining and updating information on our CRM tool
Ensuring project documents are responsibly and securely stored and updated on the GDrive
Builds positive relationships with partners and delivers expected outcomes on projects in partnership with them
Warm Welcome Space Support:
Organising, supporting and attending Space visits, special events or volunteering opportunities to build relationships with Spaces and partners
Ensuring the smooth running of in person events and visits with Warm Welcome Spaces
Recording key insights and information during Space visits to ensure we have key impact and reporting data, as well as information to help us to continue to learn and improve our support for Spaces
Communication support:
Supporting with communications e.g. storygathering at events or space visits
Creating presentations for meetings and events as needed
Liaising with stakeholders and funders in a timely manner as required
Writing up stories about spaces visited that can be published on the website
Teamworking:
Supporting the work of the wider Warm Welcome/Good Faith Partnership Team as capacity and need allows
Other responsibilities commensurate with the post
Person specification
We are looking for candidates with the following skills and experience: Please respond to these in your application
Tenacious with a natural drive to push tasks through to completion and to the required standards of excellence
Some experience in supporting community partnership projects in collaboration with cross sector partners, including Local Authorities, Voluntary, Community, Social Enterprise and Faith Sector Organisations
Understanding of Asset Based Community Development (ABCD) approaches in recognising and celebrating the expertise and experiences of local community groups
A good team player who is quick and willing to respond to the needs of others by pitching in and helping with tasks
Understanding and commitment to our values - Being Inclusive, Collaborative and Courageous
Highly computer literate: proficient users of Word, Excel, PowerPoint and Google Workspace, as well as being comfortable and keen to learn new technologies and use new tools including a CRM system
Able to build relationships and work well with a range of stakeholders from a variety of backgrounds. Have a good understanding and commitment to promoting Equality, Diversity and Inclusion in practice throughout your work.
Understanding of gathering data and encouraging learning from monitoring, evaluation, and impact assessment
Highly organised and details-focussed
Excellent communication skills and experience of sharing information in clear, concise and easy-to-understand formats across a range of mediums, to a range of audiences.
Confident to take the initiative and solve problems pro-actively
Self-starter, able to manage themselves and their time, juggling a variety of tasks and priorities
Willing to work flexibly, which may occasionally require working out of normal working hours
Willing and able to work remotely, predominantly from home, but with the possibility to co-work with other members of the team (depending on location)
Have the right to work in the UK
Competencies and behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are:
Committed to the power of relationships to facilitate social change
Collaborative, inclusive, ambitious, aligning with our core values
Self-starters with high levels of commitment, energy and motivation
Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
Calm under pressure, and can adapt quickly in a fast-paced environment
Willing to pitch in to help other team members if needed
Organised with effective time management skills.
Working Arrangements
Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester, York and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.
This role is fully remote, with flexible working arrangements.
All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
You will need to have the right to work in the UK.
For more information on how to apply, please view the attached role description.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with a leading charity organisation on a fantastic Individual Giving Officer role. This position offers an exciting opportunity to manage multi-channel campaigns, support supporter engagement, and contribute to vital income generation efforts.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Associate Director of Fundraising and Communications
Are you a commercially minded leader and inspiring people manager? Are you at a professional level where you’re ready to deliver a step-change for a leading and major Welsh cancer charity?
We’re looking for an Associate Director of Fundraising and Communications who is primed to play a major role as the driving force behind a new era of income growth and brand influence in the Third Sector.
Working 35 hours per week in a hybrid role you can work effectively from home with a willingness to regularly network across Wales and attend Cardiff City Centre Head Office as the nature of the role requires.
The Role
You’re a people focused leader with a passion for driving transformation to spearhead our income growth and elevate our brand. This is a high impact, critical and senior leadership role where you’ll have direct responsibility for financial performance and leading integrated functions to ensure no opportunity for impact is missed.
You’ll balance high-level strategic leadership with a hands-on approach to delivery. From identifying and converting high-value corporate partnerships to leading a multi-disciplinary team across fundraising and marketing, your work will directly fund essential cancer services across Wales. You’ll use data-driven insights to sharpen our performance and generate income to make a difference to our communities across Wales.
You'll have 4 direct reports and oversee a headcount of circa 20 and have a seat with the Senior Leadership Team working closely with all our Directors and department Heads.
Reporting into the Director of Income Generation, Marketing and Communication, you’ll take ownership of a significant portfolio. Your mission is clear: transition our fundraising into a more commercially focused, insight-driven operation—with a specific mandate to build a powerhouse corporate and high-value income stream.
We welcome informal and confidential candidate conversations about the role before the 30th June closing date. Candidates will need to be available for an in-person interview at our Cardiff Head Office on the 14th July.
Please take a look at the Recruitment Pack by clicking on Apply or on our website when considering your application. Your application should demonstrate your motivation for the Associate Director of Fundraising and Communications role and how your skills and experience are a great match for the role and how you align with our values.
Key Responsibilities and What You’ll Bring
What You’ll Need to Succeed
At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.
We can’t wait to receive your application! We’d love you to find out more about our staff benefits , about us and what it’s like to work with us.
Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process on the Tenovus Cancer Care website. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.
We are here for everyone affected by cancer We offer information, advice and specialist support to everyone who needs it.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a DRIVE Independent Domestic Violence Advocate (IDVA) to join the team in London, working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and our office at Singer Street.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
About the role
This role is based in London with hybrid working.
As an DRIVE Independent Domestic Violence Advocate you will:
You will need to:
Please see attached Job Description and Person Specification for further details.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Grandmentors Project Coordinator
Reference Number: V568
Location: Wolverhampton (Home-based with local travel)
Contract Type: Full-Time, Permanent
Hours: 35
Salary: £25,625
DBS/PVG: Enhanced
Job Family: 3
Line Manager: Senior Project Manager
Closing date: 14th June 2026
Interview: W/C 15th June 2026
Anticipated start date: 4 weeks after job offer acceptance
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
Creating stronger communities through the power of volunteering
Volunteering Matters is a nationwide charity that exists to create stronger communities through the power of volunteering. We work with local partners to develop impactful programmes that support individuals and communities across the UK.
Since 1962, we’ve used our influence to champion volunteering as a powerful tool to build a thriving, resilient society. Our projects are co-created with the people and communities we work alongside: an approach that encourages our participants to become future volunteers and leaders, not just beneficiaries.
We understand the pressures of day-to-day life and create flexible, inclusive opportunities for people at all stages of life. And beyond delivering projects on the ground, we use our voice to shape policy and practice – ensuring volunteering stays recognised, supported and sustainable for generations to come.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Job Purpose
Grandmentors Wolverhampton is a well-established and successful project that has been connecting mature volunteers with care experienced young people since 2019. As Project Coordinator, you will lead the core programme while heading up our brand new ‘Through the Gates’ pilot, which provides vital support for young people transitioning from custody back into the community. Your role is to foster high impact mentoring relationships while ensuring clear professional boundaries are maintained, complementing the work of our statutory partners in the Local Authority.
Key Responsibilities:
· Project Coordination: Lead the day-to-day delivery of Grandmentors in Wolverhampton, ensuring the project meets match targets for both the core service and the new pilot.
· Volunteer Leadership: Recruit, train, and supervise a dedicated team of mentors, ensuring they feel supported and understand how their role fits alongside other professional services.
· Boundary Management: Act as the key link to statutory leads, such as Social Workers or Personal Advisors, ensuring support remains mentor-led and escalating any professional concerns appropriately.
· Partnership Working: Build and maintain strong, professional relationships with the Local Authority and other relevant partners.
· Safety & Compliance: Oversee risk assessments and strictly follow safeguarding procedures to ensure the safety of our volunteers and the young people we support.
· Impact Reporting: Use our CRM system to track progress and collate data for annual reports and meetings that demonstrate the project’s impact to our stakeholders.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Right to Work in the UK
Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
We are looking for a motivated and creative individual to join our Charity Team at an exciting time of growth and ambition. If you have a talent for writing compelling cases for support and a passion for turning ideas into funded projects, this is a unique opportunity to make a tangible difference to patients, families and staff across our hospitals.
This role sits at the heart of our income generation activity, securing vital funding from trusts, foundations and corporate partners. You will play a key role in delivering high-profile projects and campaigns, contributing to major fundraising appeals and helping to grow our brand-new Impact Fund, which is set to transform services across the Trust.
There is real scope to shape this role, build meaningful relationships, and see the direct impact of your work in improving healthcare environments and outcomes.
This is a full-time position, with flexible hybrid working available following successful completion of probation.
The client requests no contact from agencies or media sales.
The National Flood Forum (NFF) is seeking a dynamic, motivated individual for the role Head of Flood Support – Hybrid with significant travel in the UK. This is an exciting opportunity for someone passionate about working with communities, especially those at risk of flooding. This role is to support our Flood Support Work, encompassing the delivery of a professional Helpline and Community based Flood Recovery activity.
Key Details:
About the National Flood Forum:
The National Flood Forum is a national charity founded by those affected by flooding, working to support and represent individuals and communities at risk. The organization focuses on empowering flood-affected communities to recover and improve flood resilience. The NFF encourages applications from individuals with lived experience of flooding, and from diverse backgrounds.
Role Overview:
This role is a member of the organisation’s management team and has responsibility for the delivery of our flood support work. The postholder will lead the delivery of a professional helpline service and oversee reactive and proactive flood support services to communities and business.
Key Responsibilities:
· People Management: Manage a matrix team, fostering collaboration, motivation, and development. Mentor team members and ensure skills and competence are maintained to achieve high performance
All activities are expected to be carried out in line with policies, procedures and relevant regulations and legislation, respecting the organisation’s values and behaviours. This profile is not an exhaustive list of duties and other activities may need to be carried out requiring similar skill levels.
Experience and Qualifications required:
Be a resident of the UK
The client requests no contact from agencies or media sales.
Are you an organised, proactive Communications and Events Specialist who wants to use your skills to support a mission-driven organisation working to end violence against women and girls?
FORWARD is a leading African women-led organisation working to end violence against women and girls, including FGM, child marriage, domestic abuse, and faith-based abuse.
As the Communications and Events Officer, you will be working alongside the Executive Director & the Fundraising Manager. You will be self-motivated, proactive and passionate about increasing our influencing capacity to promote dignity, equality and wellbeing, while supporting FORWARD to live our approach to fundraising through trusts and foundations. You will identify new opportunities, write compelling proposals and drive ongoing engagement to increase our income.
About the Role
The Communications and Events Officer will be responsible for communication working closely with the Executive Director & the Fundraising Manager to advance FORWARD’s mission by using communications as a tool for social change. This role will deliver FORWARD’s communication and events, working with colleagues to shape narratives to challenge harmful norms, and amplify the leadership and voices of African women and girls.
You will work across the organisation to develop powerful, ethical and impactful stories to help influence policy, engage donors and the public and mobilise supporters. You will be required to translate complex and sensitive issues into communications that are accessible, culturally competent and rooted in a survivor-centred approach. You will ensure FORWARD’s traditional and digital presence is maximised. The role will support campaigns and fundraising to build a sustainable base and help contribute to long-term systemic change.
We are looking for someone who:
· Is experienced in a communications role
· Is highly organised and able to manage multiple priorities
· Has excellent communication and writing skills
· Has strong understanding of communications as a tool for social change, movement building and advocacy
· Has experience managing social media channels and growing engagement across platforms
· Has experience supporting or coordinating events (online and in person), including logistics, promotion and post event reporting
· Is able to work independently and take initiative
· Shares our commitment to gender justice and the rights of African women and girls
Experience in the charity, voluntary, or social justice sector and experience using content management systems (CMS), email marketing tools, and analytics platforms with knowledge of UK policy and public discourse relating to VAWG, migration, racial justice or women’s rights would be an advantage.
Why work at FORWARD?
We are a values-driven organisation committed to equality, dignity, and wellbeing. We encourage creativity, collaboration, and continuous learning, and we are committed to building a diverse and inclusive team. We offer flexible working, generous annual leave, a pension scheme, Employee Assistance Programme, and opportunities for training and professional development.
How to apply
Please submit your CV and a separate supporting statement specific to this position by the application deadline below.
In your cover letter, please don’t repeat the information covered in your CV, but do include how you meet the job specifications and why you feel you’re the best person for this role. Your covering letter should include:
Please use the Job Description and Person Specification information in the application pack to detail your suitability. If you would like to submit your application in a different format, please get in touch and we can discuss how best to facilitate your request. CVs submitted on their own, without a supporting statement, will not be considered.
If this opportunity sounds exciting to you but your experience, skills or qualifications don’t match every requirement exactly, we would still encourage you to apply - you may just be the perfect fit.
FORWARD is committed to promoting equal opportunities in employment. Applicants will receive equal treatment regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity. In order to help ensure that our policy is working well please complete an Equality and Diversity Monitoring Form and submit with your application.
If you would like to discuss any aspect of the role or the application process please get in touch and we would be delighted to discuss any queries you may have.
Application deadline: 9th July 2026
Interviews: Week commencing 27th July 2026
Please email your CV and a separate short cover letter specific to this position by the application deadline.
The client requests no contact from agencies or media sales.
Head of Development Operations
London School of Hygiene & Tropical Medicine
Location: London, UK
Salary: £53,317 - £61,034 pa plus benefits
The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.
LSHTM have 3,300 staff based around the world with core hubs in London and at the MRC Units in The Gambia and Uganda. Our outstanding, diverse and committed staff make an impact where it is most needed, deploying research in real time in response to crises, developing innovative programmes for major health threats and training the next generations of public and global health leaders and researchers.
Philanthropy is critical to us achieving our mission, and our Development and Alumni Relations department develops and supports relationships with a growing body of supporters and community of over 30,000 alumni in over 180 countries around the world.
As we scale up the role of fundraising at LSHTM, we are recruiting 3 senior specialists to work closely as part of the department’s leadership team in providing strategic and tactical direction of key areas of our work as our Heads of Development Operations, Trusts & Foundations, and a new area – Corporate Partnerships.
As our Head of Development Operations, you will report to the Director of Development & Alumni Relations and bring first-class knowledge and experience of best practice and strategy in fundraising operations. As an outstanding operator, with a proven track record of developing and implementing critical support functions for a successful Development team, you will thrive within a busy environment and enjoy leading a people or teams. You work well with fundraising and engagement colleagues, and enjoy the collaborative process of turning a strategy into reality. Key to your success in this role is the practical and consultative approach you will bring, along with your ability to think laterally and creatively to achieve the Department’s and School’s goals.
If you believe you have the skills, aptitude and commitment to our purpose, we would like to hear from you. We are partnering with Richmond Associates on this campaign. To view the information pack for this role please visit their website to download a detailed information pack and to arrange a confidential discussion with Sonja Dunphy, Managing Director or Nicola Reames, Senior Consultant.
Closing date for applications: 09:00 on FRIDAY, 26 JUNE 2026
About the Role
Advice Giving
· Provide advice through telephone and webchat
· Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities
· Supporting clients to use ICT to make their new Universal Credit claim
· Use Citizens Advice resources to find, interpret and communicate the relevant information to clients
· Complete benefits checks when appropriate
· Research and explore options and implications so that clients can make informed decisions.
· Act for the client where necessary using appropriate communication skills and channels.
· Refer internally or to other specialist agencies as appropriate.
· Ensure that all work meets quality standards and the requirements of the funder
· Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.
· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
· Complete the required training to comply with quality assurance processes
Research and campaigns
· Support our research and campaigns work through various channels including case studies, data collection and client consent
Professional development
· Keep up to date with legislation, policies and procedures and undertake appropriate training
· Read relevant publications
· Attend relevant internal and external meetings as agreed with the line manager
· Prepare for and attend supervision sessions/team meetings/staff meetings as appropriate
Administration
· Use of telephony and IT equipment for multichannel delivery of advice services
· Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production. Ensure GDPR compliant training is completed on an annual basis
· Ensure that all work conforms to your organisation’s systems and procedures
Other duties and responsibilities
· Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
· Demonstrate commitment to the aims and policies of Citizens Advice
· Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
· Work from a variety of Citizens Advice Liverpool outlets and outreach locations across the city as required over the course of the week between the hours of 8am-6pm.
Requirements
1. Recent knowledge and experience of the benefits systems, including experience of carrying out accurate benefit check calculations in a professional setting
2. Basic knowledge of multiple enquiry areas to aid with identifying emergencies and making referrals where appropriate
3. Experience of providing advice through telephone and web chat
4. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings with them
5. Ability to interpret complex information and convey it in a way that is understandable to clients.
6. Good ICT knowledge with an ability to support clients with their online claim application
7. Ability to develop and maintain positive working relationships with a range of partnership organisations to reach Universal Credit claimants.
8. Assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to meet targets and excel against objectives.
11. Ability and willingness to work both on own initiative and as part of a team.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
About the Investment team
The Investment team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.
The Investment team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.
The team is made up of 18 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.
The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in school engagement, school attainment and employment sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors between them. Investment Directors line manage Investment Managers (currently 7). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.
The Investment team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.
About this role
We believe that all young people deserve to succeed in school and in work, whatever their background. As we enter a challenging time with rising inflation and a likely recession, our work feels more vital than ever before. The role of Investment Director presents an exciting opportunity to contribute meaningfully to the charities portfolio partners we serve, the team itself and the whole of Impetus.
We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow.
We believe the strength of our approach resides in three things:
Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers, while the growth and impact performance of our partners are testament to charities’ commitment to disadvantaged young people and the influence we have on their development.
Charities and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development.
As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous funding from State Street Foundation.
If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us.
I look forward to hearing from you.
Sebastien Ergas
Portfolio Director
Key responsibilities
Finding high potential charities and non-profit partners for our portfolio
Managing partnerships with portfolio partners
Supporting portfolio partners
Support to Impetus
Person specification
Essential
Desirable
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button at the top of the page.
You will need to:
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 2026, Sunday 21st June 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 29th June 2026.
2nd Interviews will take place on w/c 6th July 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Head of Trusts & Foundations (12 month maternity cover)
London School of Hygiene & Tropical Medicine
Location: London, UK
Salary: £53,317 - £61,034 pa plus benefits
The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.
LSHTM have 3,300 staff based around the world with core hubs in London and at the MRC Units in The Gambia and Uganda. Our outstanding, diverse and committed staff make an impact where it is most needed, deploying research in real time in response to crises, developing innovative programmes for major health threats and training the next generations of public and global health leaders and researchers.
Philanthropy is critical to us achieving our mission, and our Development and Alumni Relations department develops and supports relationships with a growing body of supporters and community of over 30,000 alumni in over 180 countries around the world.
As we scale up the role of fundraising at LSHTM, we are recruiting 3 senior specialists to work closely as part of the department’s leadership team in providing strategic and tactical direction of key areas of our work as our Heads of Development Operations, Trusts & Foundations, and a new area – Corporate Partnerships.
The Head of Trusts & Foundations is a 12 month maternity cover role, and we are seeking a specialist with a track record of securing 6-figure gifts or more, to provide strategic leadership of our established programme and guide a small team towards achieving their goals. Working closely with the Director of Development & Alumni Relations and with their peers and the academic community, this will take a strong relationship-based and collegiate approach, balanced with a personal drive to achieve ambitious results.
If you believe you have the skills, aptitude and commitment to our purpose, we would like to hear from you. We are partnering with Richmond Associates on this campaign. To view the information pack for this role or to have a confidential discussion with Richmond Associates, please contact Sonja Dunphy, Managing Director or Nicola Reames, Senior Consultant.
Closing date for applications: 09:00 on FRIDAY, 26 JUNE 2026
Are you a fundraising leader looking for a role where your work truly changes the lives of babies and children with life-limiting and life-threatening conditions and their families?
Charity People are delighted to be partnering with Zoe's Place to find their next Head of Fundraising. This is a pivotal moment in their growth, and they are looking for someone experienced and inspiring to lead their Coventry team with confidence, compassion and creativity.
Salary: £44,000-£49,000 per annum depending on experience
Contract: Permanent, 35 hours per week
Location: Zoe's Place Baby Hospice, Coventry with flexibility to work from home
Benefits: 5% employer pension contribution, 27 days of annual leave, plus bank holidays and closure between Christmas and New Year, free parking onsite, and professional L&D opportunities
Zoe's Place is the only baby specific hospice charity in the UK, providing specialist palliative, respite and end of life care for children aged 0 to 5 with life limiting and life-threatening conditions. They offer a safe, nurturing and joyful environment where families can feel completely supported. With their dedicated nurses delivering 24-hour care, they work together to make every moment of childhood count.
About the role
As Head of Fundraising, you'll lead a dedicated team and take ownership of income generation across the Coventry hospice. You'll shape and deliver fundraising strategy, develop sustainable income streams, build meaningful partnerships and ensure the organisation continues to thrive for the families who rely on its services.
This role offers a fantastic balance of strategic leadership and hands-on fundraising. One day you might be developing ambitious plans for future growth, the next meeting supporters, attending events, nurturing corporate partnerships or helping your team unlock new fundraising opportunities.
About you
We're looking for an experienced fundraising leader with a track record of delivering income growth and developing successful fundraising strategies.
You'll bring:
Most importantly, you'll be someone who combines ambition with compassion, and who is excited by the opportunity to help shape the future of an organisation that means so much to the families it supports.
If you're motivated by the idea of shaping a team, driving ambitious income growth and making a real difference to children and families every single day, we'd love to hear from you.
Please send a copy of your profile or CV to Priya Vencatasawmy at Charity People as the first step.
Deadline: 24th June at 9am
First Stage Interview: 6th July
Second Stage Interview: 13th July
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.