Care management jobs

The Exempt Accommodation Support Service is based at our main hub in Digbeth but provides outreach support across the city. We are looking for project workers to provide flexible, person-centred support to people aged 25 years plus who are precariously accommodated, have a history of homelessness or who are at risk of becoming homeless. It will primarily be supporting people living in exempt accommodation who have support needs relating to substance use, physical health and mental health.

The aims of this service are to provide additional support to improve access and sustainment of suitable accommodation for people engaging in structured drug and alcohol treatment, to reduce the scale of unmet housing need for this group of clients and to build evidence of housing-related need and effective interventions. The service will provide a range of practical support around finances, health and wellbeing, access to volunteering or training opportunities and integration into local communities as well as supporting continued engagement with treatment and tenancy sustainment.

This is a part office-based, part community-based role with a requirement to travel to accommodation providers and outreach sites. Travel expenses will be paid for any journeys undertaken.

Key tasks (selection of):

1. Provide a person-centred service to individuals, taking a psychologically informed approach, advising and supporting to ensure that clients are given choice and control about how their support is delivered.

2. Assist with practical support such as travel issues, settling into accommodation and addressing any immediate accommodation issues.

3. Ensure individuals have access to key services, including health care, substance misuse, and wellbeing services.

4. Manage an active caseload of clients, keeping effective and up to date records and monitoring outcomes through our CRM database system.

5. To support with timely reporting information regarding visits, support plans and session notes.

Further details, including the full list of key tasks and working conditions, are available in the job description at the link on our website

We’re looking for a part time Outreach Support Worker to join us on a fixed term contract, to support vulnerable individuals across the Epping and Harlow area of Essex. You’ll be helping people overcome challenges related to mental health, physical health, and employment.

What your day might look like

• Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
• Support individuals with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed, always with empathy and professionalism.

 

What makes this role special

Please note, this isn’t a personal care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate. You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact. A role where your support creates independence

 

Could it be you?

We’re looking for someone who:

• Has experience (professional or voluntary) in a supportive role
• Has worked with individuals facing mental health, health-related, or employment challenges
• Understands housing support needs and welfare benefits
• Can provide pre-tenancy advice and ongoing tenancy support
• Communicates clearly and solves problems with confidence
• Holds a valid UK driving licence and has access to a vehicle
• Is happy to undergo an Enhanced DBS check

 

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Up to 10% pension contribution

Please read before applying:

• Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
• The role is community based, so you will need to hold a valid UK driving licence and has access to a vehicle, to be able to travel around the community.
• Interviews will be held in person at our Pitsea office on the 3rd September 2026.

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference.

We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in London Borough of Bexley working 21 hours per week on a 12 months fixed term contract.

You'll regularly travel between different locations across London Borough of Bexley, manage your own diary and build relationships with a wide range of people. This role involves being out in communities throughout the week, so you'll need to be comfortable travelling independently and working across different locations as part of your normal working pattern.

While some planning and administration can be completed from home, the focus of this role is being present in communities, meeting people face to face and building trusted local connections.

You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.
Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork.

You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. We provide training and ongoing support.

You don't need previous dementia experience to apply. You may have gained these skills through customer service, retail, education, housing, hospitality, community work, charities, faith organisations or other people focused roles. You may also have personal experience of supporting or caring for someone affected by dementia.

Please don't be put off from applying if you don't meet every requirement listed below. We recognise the value of transferable skills, lived experience and potential.

About you

You will have:

- An understanding of dementia, personal experience of supporting someone affected by dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support. This could be gained through health, social care, community, voluntary, customer service, education, housing, retail, hospitality or other people-focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- The ability to travel independently.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You may occasionally represent Alzheimer's Society at local events, providing information about dementia and signposting people to further support and resources.

Key Responsibilities:

- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone contact and partnership working other professionals.
- Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.
- Facilitate and deliver regular peer support groups, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.

Interviews for this role have been provisionally scheduled to take place via Teams w/c 14th September 2026.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Bristol. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance 

Contract

Full-time, permanent 

Start date

As soon as possible as agreed with sucessful canididate 

Working hours

Monday and Thursday: 9:30am – 6:00pm
Tuesday, Wednesday and Friday: 9am – 5:30pm

(Some additional weekend & unsocial hours will be required)

Salary

£37,300 per annum

Location

IntoUniversity Bristol East

Application deadline

9am Monday 24th August 2026

Interview Day (in-person)

Monday 7th September 2026

Please ensure that you are available on these dates

About the role

We are looking for someone solutions-focussed with expertise in delivering needs-led specialist support services to be our new National LGBT+ Independent Sexual Violence Advocate.

This role builds on work that we have been doing for decades to support and empower LGBT+ people who have experienced sexual violence. Your work will enable LGBT+ people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.

You will work directly with LGBT+ victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related experiences of sexual violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.

You will sit alongside our other advocates supporting LGBT+ people facing abuse or violence. You will work with mainstream services to ensure the voices and experiences of LGBT+ survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT+ people facing abuse and violence.

For more information on this role please download the attached job description on the next page.

Location:This is a remote post, working from home. The role will include travel to our London building and occasional travel across the UK (Averaging the need to travel into London one day a month).

Galop will cover the cost of any extra expenses regarding this in line with our expenses policy

Hours: Full Time (35 hours per week)

Contract: Fixed-term until 31st March 2027

Reports to: National Advocacy & Support Manager/National Team Lead

Salary: You will start on scale point F1, £28,330.41 per year

Closing Date: Applications should be submitted by 10am 1st September 2026

Interviews will be held on 16th September 2026 via Microsoft Teams

REF- 230 111

We’re looking for two Youth Workers (one Lead Youth Worker, and one Support Youth Worker) to plan, deliver and facilitate educational and social activities for separated children (up to 21 years old) in the context of an interactive youth club to be held weekly in partnership with Corner House Youth Project in Stockton-on Tees.

Although the Lead Youth Worker will prepare and deliver the materials, supported by the Support Youth Worker, they will also have the back-up of a Support Worker from Corner House and a social worker or personal advisor from Stockton-on-Tees Council.

Club Class is a long-standing project for The Separated Child Foundation, and Club Class in Stockton-on-Tees is a new location for us, launching as a 1-year pilot in October 2026.

Job Title: Fundraising & Database Administrator

Department:  Fundraising and Development

Reports to: Data & Insights Manager

Location: Hybrid including working in Lingfield, Surrey

Salary: Up to £14,681.27per annum based on 21 hours per week (FTE - £25,867 per annum)

Hours:  21 hours per week (can be worked over 3 – 5 days)

Contract: Permanent, all year round

Closing Date:  7th September 2026

Young Epilepsy and St. Piers is committed to safeguarding and protecting our children and young people and promotes the welfare of all learners.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2022, online searches will form part of this process. 

An Enhanced Disclosure with relevant Barring Service checks and full referencing will be required before employment can commence.

Your Role

Are you passionate about fundraising, data and improving the lives of children and young people with epilepsy? Join the fundraising team at Young Epilepsy and take on an important role delivering outstanding supporter experience and ensuring the accuracy of financial and supporter data.

This role is central to deepening supporter relationships, inspiring long-term loyalty, and helping to grow sustainable income for Young Epilepsy. Acting as a key point of contact for supporters, the postholder will build positive and memorable relationships through personalised stewardship, excellent customer service, and engaging communications that demonstrate the impact of supporters' generosity.

A key responsibility of the role is ensuring the accuracy, integrity, and effective use of supporter and financial data. You will maintain high-quality records, support the ongoing development of our CRM (Beacon), and contribute to accurate reporting and analysis.

Our supporters play a vital role in enabling us to deliver life-changing services and support for children and young people with epilepsy. We aspire to be the charity of choice for donors, creating relevant, meaningful, and rewarding experiences that make every interaction count and encourage lasting support.

The role will:

• Engage and steward supporters by inspiring them around their giving, maximising their fundraising, and ensuring their donor journey is tailored, relevant and exciting.

• Maintain high-quality financial and supporter data, ensuring accuracy, integrity, and compliance while supporting robust reporting, analysis, and insight generation

• Ensure the timely and accurate processing of donations, while acting as a first point of contact for supporters and delivering excellent customer service.

• Ensure the smooth running of the CRM (Beacon) and support its development. 

• Implement engaging supporter focused communications that inspire and delight.

• Undertake a range of administrative and support functions to ensure the effective running of the Fundraising and Data teams.

This is a varied role with lots of potential for growth and development.

 

 

What we need from you

- A positive, warm and pro-active approach to your work and other people.

- Passionate about supporter experience and improving the lives of children and young people with epilepsy.

- Excellent attention to detail and accuracy when working with supporter and financial information.

- A willingness to continually learn and upskill.

- Experience of supporter or customer care with a proven track record in excellent customer relationships. 

- Comfortable working with numbers and processing payments, donations, and invoices.

- Experience using databases or CRM systems to maintain and update records.

- Strong communication skills and the ability to work well with different teams.

- Ability to follow processes and handle confidential information appropriately.

- Experience of working in an administration role.

 

 Your benefits

• Comprehensive training and professional development opportunities
• Generous annual leave
• Occupational pension scheme
• Subsidised dining room
• Your Rewards, giving you access to nationwide discounts and benefits
• Free parking on campus
• Access to a working farm and horticultural area

We are accessible by bus, by train via the East Grinstead branch of the Oxted Line and by car

 

About us

Epilepsy can be one of the most frightening and isolating conditions a child can experience. The loss of any sense of safety, trapped in an unpredictable world, not knowing when their next seizure will happen, where it will happen, who will be there and if they will be hurt.

Living in this unpredictable world takes its toll on a child’s physical and mental health, as well as impacting their education and social life. It can limit opportunities for the rest of their life.

Children with epilepsy have a right to be heard. We are here for them.

Together we can create a society where children and young people with epilepsy have a voice and can live happy, fulfilled lives. Through research that improves diagnosis and treatments, campaigning for children’s rights, and providing innovative tools, information, and practical support for living day-to-day life.

Together we create possible.

 No agencies please 

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

If you do not hear anything within two weeks of the closing date, please assume you have been unsuccessful.

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

We have an opportunity for a dedicated Case Officer to join our Wales casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across Wales on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

- Manage casework support, providing direct support, advice and guidance to beneficiaries,
- Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs
- Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services
- Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary
- Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support
- Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the Wales area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service.
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

We have an exciting opportunity for an Independent Domestic Violence Advocate who is passionate about supporting victim/survivors of abuse within the Criminal Court.

Do you want to join a committed and inspiring team? Do you want to help make a real difference every day? Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse?

Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.
• Practice Support: Clinical supervision and group reflective practice

About the role:

As an IDVA you will:-

• Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
• Promote the service and raising awareness of issues arising, minimising barriers and improving access to support

You will need:

• Experience of providing support those affected by domestic abuse
• An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
• Knowledge of safeguarding issues, and the legal responsibilities surrounding these issues.
• A good understanding of Housing Law to be able to provide up to date advice and information on housing related needs
• A strong knowledge of Criminal Courts and the Criminal Justice Service
• Strong communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
• An understanding of commitment to equal opportunities and diversity issues in policy and practice.
• Strong crisis management skills and the ability to deal with stressful and difficult situations.

Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

In addition to the around 40 young people we see every day out our centre, New Horizon provides the only youth-specific street outreach service to young people facing homelessness in London. We use our extensive housing expertise to place young people who are currently or at risk of rough sleeping into accommodation that is appropriate and safe, whilst encouraging them to access the day centre to benefit from the wide range of services we offer. This role will involve regular street outreach shifts (early mornings and late evenings) across London, aswell as supporting young people at the day centre. The role works as part of our wider Rough Sleeping team, developing a best practice approach to supporting young rough sleepers and those who are hidden homeless.

Key details

• Contract type and hours: full-time 35 hours a week, fixed-term contract for 12 months.

• Starting salary: £32,136.00 (scale £32,136 - £35,778)

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline:9am, Monday 24 August

• How to apply: complete our application form below, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

Key objectives:

• To contribute to the delivery of the NHYC street outreach service, delivering a holistic service to young people who are street homeless, enabling them to move on to independence.

• To build and maintain a network of external partnerships with services supporting those impacted by rough sleeping.

• To enable delivery of a trauma-informed service to young people.

• To support delivery of NHYC’s rough sleeping prevention strategy and best practice youth-specific outreach services.

Reporting to: Head of Services - Rough Sleeping and Services Manager (Outreach)

Main tasks and responsibilities

Young people services

Providing comprehensive support through 1-1 and small group work with young people sleeping rough. This will include:

1. Working within the Rough Sleeping team to ensure young people receive a high-quality service from the point of registration to move-on.

2. Carrying out at least two street-based outreach shifts each week (early morning and late evening required).

3. Carrying out housing assessments with young people and referring them into appropriate accommodation.

4. Managing a transitional case load of young people and helping them move forward and access appropriate services.

5. Working in partnership with the Outreach Team and other external teams, such as commissioned street outreach services, mental health, and substance misuse services.

6. Providing expert coaching and guidance to young people and monitoring and evaluating their progress.

7. Continued use of feedback and showing a commitment to a service that is sensitive and responsive to young people’s needs, including:

   · Completing registrations, outcomes assessments, risk assessments and action plans with young people.

   · Ensuring that all relevant work is recorded on the New Horizon database system and Chain database.

   · Ensuring risk management and assessment procedures are followed.

   Delivering advocacy and referrals to appropriate services, including making internal referrals

8. Contributing to the management and development of the team and day centre, including attending daily handovers, ensuring that Health and Safety issues are addressed at all times, attending Reflective Practice and team meetings.

9. Taking a hands-on approach to working with young people

10. Participating in the training and supervision of new staff, volunteers, students and locum workers and actively promoting a learning and development environment.

Networking and Liasion

To proactively liaise, communicate and negotiate with internal specialists and external agencies. This will include:

1. Seeking out and responding to opportunities with external partners who might offer resources, funding, or individual services relevant to young people’s needs e.g, Local Authorities, Social Services, Community Psychiatric Services, DWP, drugs and alcohol support, and other voluntary agencies.

2. Promoting and representing New Horizon Youth Centre at relevant forums and meetings.

Information management

To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:

1. Producing written reports in a variety of formats to meet the requirements of New Horizon, external service providers and funders, e.g., project reviews and assessment reports.

2. Inputting and extracting information from client monitoring systems other accounting and database systems. Utilising other relevant software for the production of correspondence and reports.

3. Being self-servicing in day-to-day administration and following team and NHYC’s administrative procedures.

Reviewing personal and professional development needs

To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:

1. Continuously reviewing own working practices in line with feedback and current best practice.

2. Taking a proactive approach to supervision and attending clinical supervision, weekly team meetings as well as line management supervision every 4-6 weeks.

3. Reviewing and evaluating own performance to identify strengths and areas for development.

4. Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection, and practice.

Other

To contribute positively and constructively to the development of the teams, service and NHYC. This will include:

1. Covering for other members of the team where necessary.

2. Following NHYC’s policies, procedures and performance expectations in all functions of the post.

3. Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Managers, Head of Services or Leadership Team.

We have a maternity cover opportunity available in the team at MASH. As an Outreach & Engagement Worker you will provide gender and trauma-informed support to women who are rough sleeping, begging and/or sex working in Manchester.

We believe in choice and empowerment, focusing on the material impact and reality of women’s lives, and how we can work with women to create the change that works for them. We hold a strong belief in women’s assets, talents, skills and abilities. Through our services we partner with women as they access and navigate services to aid recovery and realise their goals.

MASH is the only organisation in Greater Manchester which exists specifically to support women who sex work. Through our range of services we build trusted relationships with women to keep them safer, healthier and more equipped to take control of their lives.

Purpose of the role

To work with other members of the MASH team to achieve the following outcomes:

• To improve women’s health
• To improve women’s wellbeing
• To increase women’s safety
• To enable women to identify and achieve their goals
• Women who sex work are heard, understood and experience less stigma
• Other agencies and policymakers understand the needs of women who sex work and are more effective at supporting them

Using a gender and trauma-informed approach, the Outreach & Engagement Worker will deliver 2-4 daytime outreach sessions per week in Manchester alongside partners, colleagues and volunteers. They will also attend the Street Engagement Hub weekly to provide specialist support to women attending this multi-agency hub. They will provide brief interventions and casework support to women supporting their needs holistically.

Are you a relationship builder and networker looking to use your skills to make a big impact on the lives of babies and children with life- shortening and life-threatening conditions and their families?

Charity People are delighted to be partnering again with Zoe's Place in their search for the next Business Development Officer in their Middlesbrough hospice. This is a pivotal moment in the hospice's growth, and they are looking for someone who is naturally outgoing, personable and results-focused to support them to grow their corporate pipeline in order to continue their important work.

Salary: £28,500 - £30,000 per annum
Contract: Permanent, 35 hours per week
Location: Zoe's Place Baby Hospice, Middlesbrough with ability to work from home one day a week after 6 months in the role
Benefits: 5% employer pension contribution, 27 days of annual leave, plus bank holidays and closure between Christmas and New Year, free parking onsite, and professional L&D opportunities

Zoe's Place is the only baby specific hospice charity in the UK, providing specialist palliative, respite and end of life care for children aged 0 to 5 with life limiting and life-threatening conditions. They offer a safe, nurturing and joyful environment where families can feel completely supported. With their dedicated nurses delivering 24-hour care, they work together to make every moment of childhood count.

About the role

As our Business Development Officer, you'll support the delivery of Zoe's Place overall income generation strategy, by developing a portfolio of corporate supporters at Zoe's Place Middlesbrough to deliver long term sustainable income growth.

You'll do this through providing excellent stewardship to newly established corporate relationships and identifying opportunities to grow current partnerships. This role is all about opening doors and generating new opportunities for support. You'll support the delivery of events on behalf of the hospice for both existing and potential relationships, and you'll also represent the hospice in external networking events, delivering presentations, and clearly communicating the hospice's case for support.

About you

This role would suit a natural relationship builder and networking superstar.

You'll bring:

• Experience working in fundraising, business development, sales or potentially recruitment or partnership management
• Experience developing partnerships and engaging a wide range of supporters and stakeholders
• Experience attending networking events, and the confidence to represent the charity externally
• A naturally outgoing, personable and results-focused attitude to work
• A passion for making a meaningful difference through your work

Most importantly, you'll be someone who combines ambition with compassion, and who is excited by the opportunity to help ensure the future of an organisation that means so much to the families it supports.

If you're someone who understands that every conversation can potentially lead somewhere and are motivated to make a real difference to children and families every single day, we'd love to hear from you.

To apply:

All you need to do is send a copy of your CV or draft profile over to Gabi Smith as the first step. From there, we'll be in touch with full application details if you meet our initial assessment of the skills and experience required.

Deadline: 9am on Monday 31st August
Interview: In person at the Middlesbrough hospice week commencing 7th September.

Please let us know if you have any issues with interview dates above as we understand that it's peak summer holiday time and we don't want this to impact your being able to apply.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

The role

We are looking for a Programme Coordinator to join our dedicated Beeing Together team. This is a role focused on delivering high-quality, engaging, and trauma-informed support directly with young people, while contributing to the wider development of the project.

You will build trusted relationships with separated and age-disputed young people, deliver group activities and one-to-one support, and work alongside partners to create opportunities that help young people achieve their goals. You will also contribute to youth voice, partnership working, and the ongoing learning and development of the project.

In practice, this means you might spend part of your week delivering group activities such as English conversation groups, life skills sessions, creative activities, sports, or community-based opportunities, and the rest providing individual support, coordinating delivery, building relationships with partners, and supporting project development.

 

Key responsibilities

• Develop trusted relationships with separated and age-disputed young people, providing consistent, strengths-based support that recognises their experiences and aspirations.
• Plan and deliver engaging group sessions and one-to-one support using youth work principles, trauma-informed approaches, and inclusive practice.
• Work with young people to identify goals, overcome barriers, build confidence, and access opportunities that support their wellbeing and independence.
• Ensure young people are actively involved in shaping, evaluating, and influencing the project through co-production and participation approaches.
• Develop positive working relationships with referral agencies, statutory services, voluntary organisations, accommodation providers, and other key stakeholders.
• Work with partners and stakeholders to raise awareness of the project and support referrals and engagement from young people.
• Support the Beeing Insight Network by sharing learning, contributing to discussions, and helping improve support for separated and age-disputed young people across Greater Manchester.
• Ensure all activities are delivered safely and that safeguarding responsibilities are embedded throughout all aspects of the project.
• Maintain accurate records, monitor progress, and contribute to evaluation and reporting using GMYN’s project management systems.
• Support planning, administration, communications, budgeting, and reporting to ensure effective delivery of the project.
• Engage in reflective practice and use feedback, insight, and learning to continuously improve support for young people.

Person specification

We welcome applications from people of all backgrounds and experiences. We recognise that everyone brings unique strengths, perspectives, and insight.

If you believe you can thrive in this role and align with our values, we encourage you to apply, even if your experience doesn’t match every requirement.

• Experience of working with separated, age-disputed, care-experienced, or other vulnerable young people.
• Experience of delivering youth work, activities, or projects with young people.
• Understanding of the experiences and challenges faced by separated and age-disputed young people, including the UK asylum and social care systems.
• Experience of building and maintaining effective partnerships with organisations and professionals.
• Understanding of youth work principles and trauma-informed approaches.
• Experience of planning, coordinating, monitoring, and evaluating projects or activities.
• Commitment to safeguarding young people and vulnerable adults.
• Commitment to inclusion, accessibility, and youth voice.
• Ability to communicate effectively with young people and professionals from a range of backgrounds.
• Ability to reflect on practice and demonstrate learning in line with organisational values.

Please see attached pack for further information about GMYN and the role. 

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in North Islington. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance 

Contract

Full-time, permanent 

Start date

As soon as possible as agreed with sucessful canididate 

Working hours

Monday and Thursday: 9:30am – 6:00pm
Tuesday, Wednesday and Friday: 9am – 5:30pm

(Some additional weekend & unsocial hours will be required)

Salary

£37,300 per annum

Location

IntoUniversity North Islington

Application deadline

9am Monday 7th September 2026

Interview Day (in-person)

Monday 14th September 2026

Please ensure that you are available on these dates