Communications jobs in Liverpool, merseyside

Salary: £41,063 – £45,626 per annum
Contract: Permanent, full time
Location: Home based (with regular travel to London and across the UK)
Closing date: 8^th May
Benefits: 27 days annual leave bank holidays with the option to buy another week & additional December closure day, enhanced parental leave, Cycling UK membership, Medicash Healthcare plan

We’re very excited to be recruiting a Philanthropy Manager to join the team at Cycling UK and play a pivotal role in shaping and growing the organisation’s major donor and legacy fundraising programme.

This is a senior and influential role, offering the opportunity to build and embed philanthropy at the heart of Cycling UK. Working closely with the Head of Fundraising and colleagues across the organisation, you will help transform a developing programme into a mature, relationship-led income stream that delivers sustainable long-term growth.

You will lead the development and delivery of the philanthropy strategy, managing major donor and legacy pipelines, designing compelling stewardship and engagement opportunities, and securing high-value, multi-year gifts. The role combines strategic leadership with hands?on delivery and will suit someone motivated by building meaningful donor relationships, creating inspiring propositions and demonstrating impact.

To be successful as the Philanthropy Manager, you will need:

• Proven experience in major donor and relationship-led fundraising, with a strong track record of securing high-value gifts
• Understanding of legacy and trust & foundation fundraising, including pipeline management and stewardship
• Excellent relationship-building and communication skills, with confidence engaging senior stakeholders and supporters

If you would like to discuss this role with us, please email your CV to [email protected] or contact us quoting reference 2945JP

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs and are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to close the application period early.
 

Salary: £30,000 - £34,000
Contract: Fixed term until March 2027
Location: Remote – Home based.
Deadline: May 1st 
Benefits: Benefits: 6% pension, health and wellbeing support, work-life balance and cycle to work scheme

We are delighted to be working with a national children’s charity as they look for a Senior Individual Giving Executive to join their Supporter Marketing & Engagement team on a fixed term contract.

In this role, you’ll lead on the delivery of high-value, multi-channel fundraising campaigns including regular giving, lottery, raffles, newsletters, and supporter journeys, with budgets exceeding £500k. You’ll also play a key role in mentoring junior team members and supporting strategic planning and evaluation.

To be successful as the Senior Individual Giving Executive, you will need:

• Proven experience managing direct marketing or fundraising campaigns across varied channels
• Strong analytical skills and a test-and-learn mindset
• Excellent stakeholder management and communication skills

If you would like to have an informal chat or discuss this role in more detail, please give us a call and ask to speak to Jake with the job reference 2943

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

Are you a highly organised and proactive administrator who enjoys helping projects run smoothly? Join Shelter as our Programme and Project Support Officer and play a key role in supporting the delivery of important organisational projects within our Strategy Enablement function.

About the role

The Programme and Project Support Officer will support the delivery of key projects and programmes of work driven by the Strategy Enablement function.

They will ensure programmes and projects run smoothly by supporting the administration, co-ordination and reporting related to the projects, programmes and their workstreams. The role will ensure that programmes are supported with accurate and up to date information and will keep key programme artefacts such as timelines up to date.
 
Role specifics

As a Programme and Project Support Officer, you’ll work closely with the Senior Programme Manager, you’ll organise meetings and workshops, take clear minutes, track actions and maintain key programme tools such as RAID logs, dashboards and plans. You’ll support communication with stakeholders by preparing briefings, presentations and materials, and help ensure project data is accurate and up to date. You’ll also contribute to maintaining good programme governance, document control and benefit tracking, helping teams stay organised and on track. We’re looking for someone with strong organisational skills, excellent attention to detail and experience supporting programmes or projects, who is confident using tools such as Microsoft Office and project tracking systems.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

 Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

User Support Officer

We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.

Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video

About the role

mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.

You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.

Key responsibilities include:

· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem

· Triaging, prioritising and responding to user queries efficiently

· Identifying and escalating high-risk, safeguarding or data protection issues

· Providing clear guidance to users, including those in complex or difficult situations

· Maintaining accurate records and ensuring enquiries are followed through to resolution

· Identifying trends or recurring issues to support service improvements

· Updating help content, guidance and internal documentation

· Working collaboratively with technical and programme teams

About you

You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.

You will have:

· Experience providing user support within digital or information-heavy environments

· Ability to recognise and manage sensitive or high-risk cases

· Knowledge of data protection principles in a support or case-handling setting

· Excellent written communication skills with a clear and empathetic approach

· Experience managing multiple enquiries and meeting deadlines

· Strong organisational skills and attention to detail

· Confidence working remotely within a collaborative team

Desirable:

· Experience using helpdesk systems such as Zendesk or Freshdesk

· Experience supporting digital platforms or public-facing services

· Experience contributing to user guidance or knowledge bases

· Interest in civic technology or public interest services

About mySociety

mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.

Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Role outline and purpose

The Organising and Local Mobilisation (OLM) Manager is responsible for managing ongoing support to food banks as they organise and campaign for change. This varied, proactive, and fast-paced role will involve working closely with grant funded Local Organisers as part of Trussell’s Organising Programme, frequently visiting food banks and delivering online and in person training.

You will hold responsibility for providing direct support as food banks develop effective campaign strategies – covering local and Trussell priorities – and ensuring they have the capacity, skills, and resources to deliver them. You will also work closely with other departments at Trussell and external partners to support food banks outside of the Organising Programme to influence locally and play a leading role in mobilising them to campaign for change. 

This role is part of Trussell’s Supportive Communities programme, the goal of which is to enable local communities to become places where people at risk of needing to use a food bank are supported and are using their agency to bring about meaningful changes that prevent anybody from needing emergency food. This role is focused on the successful delivery of the overall programme outcomes, contributing to the fulfilment of our long term vision of a UK without the need for food banks.

Role responsibilities

· Network area-wide delivery of the Organising Programme: Lead and manage the delivery of OLM’s Organising Programme in your network area, recruiting food banks to join, providing in person and online training and ongoing relational support to Local Organisers to ensure campaign strategies are developed and delivered. Organise and lead area-wide training, clusters, or events for food bank staff and volunteers to promote co-operation and sharing of good practice around local influencing. 

· Training, learning and programme development: Play a key role in the design and delivery of a programme of training and other learning for food banks covering organising, mobilising, and influencing. Contributing to impact and process evaluations and assisting food banks involved to explore future sources of funding, as required.

· Supporting food banks to influence locally: Empower food banks to develop their local influencing work, triaging influencing issues and managing input from other relevant Trussell Trust experts to provide ongoing support that enables the food bank to progress their influencing work. 

· Mobilising food banks in Trussell’s campaigns: Support the development and promotion of national Trussell policy campaigns, working with other teams and external partners to engage the food banks you support in taking action - including how they might take ownership of campaigns locally and help shape those priorities.

· Internal stakeholder engagement: Project manage OLM’s involvement in assigned cross-organisational projects – e.g. a policy campaign or strategic project, ensuring the OLM team are consulted, negotiating with other teams and making decisions accordingly. As part of an area-based matrix team you’ll work closely with other food bank facing staff to ensure a joined up approach to food bank support, effective communication, as well as sharing learning and best practice. 

· External stakeholder engagement: Build and maintain strong relationships with food bank leaders, staff, volunteers, and trustees, as well as establishing effective partnerships with a range of stakeholders such as local authorities, community organisations, and churches. 

Person Specification

Technical skills and minimum knowledge:

·  Experience of delivering organising work and/or campaigning for change at a grassroots, local and/or national level. 

· Excellent knowledge and understanding of the political landscape of your assigned area. 

· A confident communicator with the ability to successfully influence and negotiate with a wide range of stakeholders, including food bank staff and volunteers, local authorities, community organisations, and churches. 

· Knowledge and experience of a wide range of campaigning tactics, campaign planning and developing theories of change. 

· Ability to develop and deliver training for organisers, trustees, staff and volunteers from food banks, including event management. 

Behaviours and competencies:

· Demonstrate a commitment to the values of Trussell. 

· Role models inclusive behaviour and values, including demonstrating empathy for people from disadvantaged, marginalised or socially- excluded backgrounds. 

· Able to build effective relationships with people from diverse backgrounds and with differing life experience, including in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together.  

· Effective project management ensuring alignment with the Trussell vision and strategy and collaborative working to maximise integration and effectiveness of activities

· Is tenacious, proactive, creative and propositional, and makes things happen. 

· Able to solve complex problems; with a self-motivated and solutions-focused outlook 

Key Stakeholders

·  Food banks, including local organisers, project managers, volunteers, and people they support. 

· The wider OLM team. 

· Network Area Teams, who support food banks in their day-to-day work

· Grants team 

· Participation team 

· Making Social Security Work programme team

· Others TBC

Ready to take on a role where your work supports a meaningful cause?
 
This is a great opportunity to join a purpose-led LGBTQ youth charity as their Interim Education Programmes Officer, supporting the delivery of a nationwide schools programme that empowers young people and promotes inclusion.

This role would suit someone who enjoys being highly organised, working in a fast-paced environment, and making a tangible difference through programme coordination and stakeholder engagement.
If you have previous experience in programme coordination or administration - particularly within a charity or non-profit setting – this could be the role for you!
 
Role: Interim Education Programmes Officer
Organisation Type: LGBTQ Youth Charity
Salary/Rate: £15.87 per hour
Working Arrangements: Part-time (3 mornings per week, 8am - 1pm – Mondays essential)
Location: Fully remote (optional office access in Victoria, London)
Employment Type: Temporary position
Duration: Approx. 1 month (term-time only)
Start Date: 20th April
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
 
The Role:
 
As the Interim Education Programmes Officer, you’ll play a central part in ensuring the smooth delivery of a national School Talks programme during a particularly busy period.
 
You’ll work closely with schools and volunteers to coordinate bookings, support delivery, and keep everything running seamlessly behind the scenes.
 
What You’ll Be Doing
 
You’ll play a key role in keeping a busy national schools programme running smoothly during a peak period.
 
Expect a varied and rewarding role where you’ll:

• Coordinate bookings and liaise with schools across the UK
• Support and communicate with a network of young volunteers
• Manage programme administration and maintain accurate records (Salesforce)
• Help deliver impactful School Talks sessions nationwide
• Ensure a seamless, high-quality experience for schools and volunteers

About You:

• Strong administrative and organisational skills
• Confident communicator, comfortable with a range of stakeholders
• Experience in programme coordination, education, or a charity/non-profit setting
• Ability to juggle multiple tasks in a fast-moving environment
• Comfortable working remotely and independently
• Experience with Salesforce (desirable, not essential)
• A genuine passion for inclusion and alignment with LGBTQ values

Why Apply?
 
Be part of a mission-driven organisation creating real social impact
Flexible, fully remote working pattern  
Join a supportive, friendly, and purpose-driven team
A brilliant short-term opportunity to add meaningful experience to your CV
 
Interested?
 
Apply now to be part of a passionate team supporting an impactful school’s programme at a crucial time!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

International Digital Marketing Coordinator (French Speaking)

 

Position Objective

To support digital campaigning and email marketing across PETA international entities, with a particular focus on PETA France. This role is ideal for a fluent French speaker with hands-on digital marketing experience and a strong interest in animal liberation campaigns.

 

Term of Employment:

Full-time, 12-month fixed term contract (with hope to extend)

Location:

Remote in mainland UK

Salary:

£31,000 - £35,000

Reports to:

Associate Director of International Digital Strategy

Primary Responsibilities and Duties

• Support PETA France email marketing for the programmes team, including translating, building, adapting, and scheduling campaigns
• Update web content across PETA France, PETA Australia, and PETA Netherlands to ensure accuracy, consistency, and best practice
• Support web content projects that span PETA France, PETA UK, PETA Australia, and PETA Netherlands, working collaboratively to ensure consistency and localisation
• Adapt blog content from PETA UK and PETA US for publication on PETA France platforms
• Upload, edit, and maintain content using WordPress or similar CMS tools
• Coordinate translations and localisation of videos and digital assets for French, UK, Australian, and Dutch audiences
• Ensure French-translated content is accurate, compelling, and aligned with campaign objectives and tone of voice
• Support PETA France social media, press, and supporter services during periods of staff holiday cover, as needed
• Provide additional support for PETA UK email marketing using the Engaging Networks platform during holiday cover periods
• Perform any other duties assigned by the supervisor

Qualifications

• Fluency in French and English, both written and spoken (essential)
• Experience using Engaging Networks or a similar email marketing / e‑campaigning platform
• Experience with WordPress or comparable content management systems
• Familiarity with animal liberation issues and campaigns in France
• Strong attention to detail and the ability to manage multiple projects across different markets
• Excellent written communication skills, with the ability to adapt content for different audiences
• Ability to work independently in a remote environment while collaborating effectively with international teams
• Previous experience working on international or multimarket digital campaigns (desirable)
• Understanding of email marketing best practices, including segmentation, QA, and deliverability (desirable)
• Experience supporting advocacy, nonprofit, or campaign-driven organisations (desirable)
• Commitment to the objectives of the organisation
• Adherence to a vegan lifestyle is strongly preferred

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Senior Individual Giving Executive role. This position offers an exciting opportunity to lead and manage impactful fundraising campaigns, supporting a charitable organisation dedicated to making a difference for children. The role involves strategic campaign planning, budget management, and building strong relationships internally and externally, with a focus on delivering measurable results.

Key Responsibilities:

• Assist in developing and implementing supporter acquisition and stewardship strategies, utilising a mix of channels including direct mail, digital, telemarketing, and face-to-face.
• Manage the end-to-end delivery of campaigns, overseeing creative development, liaising with external suppliers, and ensuring compliance with relevant regulations and organisational standards.
• Monitor and manage campaign budgets, ensuring expenditure aligns with forecasts and analysing results to inform future strategies.
• Analyse campaign performance, evaluate effectiveness, and generate insightful reports to optimise current and future activities.
• Collaborate with internal teams to ensure campaigns are aligned with organisational objectives and brand messaging.
• Maintain and develop relationships with external partners, including creative agencies, printers, media suppliers, and professional fundraising agencies.
• Support the mentoring and development of junior team members, fostering a collaborative and results-driven environment.
• Undertake research on organisational activities related to fundraising campaigns.

Person Specification:

• Proven experience managing multi-channel fundraising or direct marketing campaigns, including digital, direct mail, and telemarketing.
• Strong budgeting skills with experience monitoring and forecasting campaign income and expenditure.
• Excellent project management skills with the ability to work independently, prioritise workload, and meet tight deadlines.
• Effective communicator, capable of providing clear feedback and building relationships with internal colleagues and external suppliers.
• Analytical mindset with skills in evaluating campaign performance and deriving actionable insights.
• Resilient and adaptable, able to handle multiple projects simultaneously in a fast-paced environment.
• Knowledge of fundraising regulations, GDPR compliance, and data segmentation principles.

What’s on Offer:

• Salary: £32,000-£34,000
• Location: Remote
• Contract: FTC until March 2027

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Clinks 

Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives. 

Job purpose 

Our Business Administrator will join the business team to underpin the operational running of our organisation and provide general administrative support. The team manages Clinks’ financial, governance, income generation, HR, IT, GDPR areas and adhoc other requirements for charity and company regulators. The postholder would be given the opportunity to contribute their skillset to the key components of the business functions and support a busy team with accuracy and efficiency in all areas. 

The postholder will be expected to manage a varied workload with minimal supervision, taking responsibility for prioritising tasks and meeting deadlines. They should be proactive in identifying what needs to be done, using their initiative to progress work, while seeking input from colleagues where appropriate. 

Reports to: Finance & Business Support Lead 

Duties and key responsibilities 

Finance

Provide general support to the Finance & Business Support Lead relating to finance administration and filing of documents. 

Be responsible for our jobs board income and expenditure records for reconciliation and respond to general queries. 

Support the management of our fixed assets equipment lists. 

Governance 

Provide support to the Funding and Governance Manager in preparation for all of Clinks committees and sub-committees including diary support. 

Provide additional admin support for large governance projects including preparation of our annual AGM, annual report and Trustee recruitment. 

HR  

To support the Finance and Business Support Lead with recruitment administration, support the creation of job descriptions, job advertisements, managing applications and structuring interviews. 

Support the creation of the induction process and welcoming new staff. 

Responsibility for production of our staff organisation chart and staff/trustee mapping. Supporting staff meeting days and venue hire, catering and agenda preparation. 

General 

Responsibility for oversight of mailbox administration. 

Support with individual project-based work including research topics for funding. 

General note-taking for adhoc meetings. 

Skills & Attributes 

Accurate data inputting skills and good attention to detail 

Well organised and systematic way of working 

Ability to multi-task, work under pressure and be flexible 

A collaborative approach to working with colleagues in a remote setting 

Maintain effective record keeping systems 

Ability to work both independently and as part of a team 

IT skills at a level that supports a professional standard for email, internet and database management. 

Efficient time management skills and be able to meet deadlines 

Have good attention to detail and excellent communication skills 

Excellent understanding of confidentiality. 

General responsibilities 

Represent and be an ambassador for Clinks 

Work to support the mission, ethos and values of Clinks 

Be flexible and carry out other associated duties as may arise, develop or be assigned in line with the broad remit of the position 

Support and promote diversity and equality of opportunity in the workplace 

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require. 

Ivy Rock Partners is delighted to be supporting a values-driven, national charity to recruit a part-time Finance Manager. This is a pivotal role within a growing organisation working to deliver meaningful social impact across the UK. This is a unique opportunity for an experienced finance professional to lead the finance function and play a central role in shaping organisational strategy and sustainability. Working closely with the senior leadership team, you will provide financial oversight, strategic insight, and robust governance to support long-term impact. You will take ownership of financial management, reporting, and compliance, while acting as a trusted advisor to senior stakeholders and the Board. Key responsibilities include: Financial Management & Controls Oversee day-to-day financial operations, including invoicing, payments, reconciliations, and month-end processes Maintain and strengthen internal financial controls and compliance Manage different funding streams, ensuring accurate tracking and reporting Financial Planning & Reporting Produce monthly management accounts, forecasts, and financial analysis Lead the annual budgeting process across the organisation Maintain cashflow forecasts and support financial sustainability Support funding applications with clear financial modelling and reporting Statutory Compliance & Audit Lead on year-end accounts and external audit processes Ensure compliance with relevant accounting standards and regulatory requirements Oversee submission of statutory returns and tax-related matters Strategic & Leadership Contribution Act as a key advisor to senior leadership and trustees Contribute to organisational strategy and decision-making Present financial insights to Board and Committee meetings About You We are seeking a qualified accountant (ACA, ACCA, CIMA or equivalent) with strong experience in a charity or not-for-profit environment. You will bring: A track record of delivering high-quality financial reporting and analysis Experience managing complex funding streams Strong communication skills, with the ability to engage non-finance stakeholders A proactive, hands-on approach with a commitment to continuous improvement A genuine interest in contributing to a mission-led organisation Experience with accounting software such as Xero would be advantageous. Working Arrangements & Benefits Fully remote with optional hybrid working Flexible, part-time structure (3 days per week) Competitive pension contribution Generous annual leave, increasing with service Access to professional development and wellbeing support For a confidential conversation about the role please get in touch with Megan Hunter.

We are Gingerbread. We’re here to fight for single parents and their families.

We campaign against the injustices that single parents face every single day, and we challenge the stigmas around being a single parent. We provide information to support all single parents so that they have the tools to support their children and themselves. And we provide a support network so that, with Gingerbread, no single parent is ever alone.

Join us today. Together, we can create a world where all single parents and their children don’t just survive but thrive.

Why join Gingerbread?

The work we do has a real impact. We make a difference in the lives of single parents. We do this through collaborative, focused working. We care passionately about the work we do, and we care for each other.

Overview of Job

The Fundraising Manager will play a key role in developing and delivering Gingerbread’s fundraising plans. The role leads our trusts and grants programme, producing strong, well‑evidenced proposals, building positive relationships with funders and ensuring our reporting clearly reflects our impact. Working closely with colleagues across the organisation, they will help ensure fundraising is embedded in our work and aligned with Gingerbread’s strategic goals.

For more information about the role, please see the Advert Pack.

Do you believe children should feel safe, happy, healthy and hopeful about their future? Because we do. 

If you're an experienced legacy marketer and want to use your skills to help change childhoods and change lives, we'd love to hear from you. 

We're recruiting for a Legacy Marketing Manager to join our team. In this role, you'll take the lead on the delivery and development of Barnardo's legacy and in-memory marketing programmes, playing a vital part in securing long-term, sustainable income for the charity. 

This is a varied and rewarding role, offering a mix of strategic planning, campaign and project management, budget responsibility and people management. You'll work across a wide range of channels — including direct mail, telemarketing, DRTV and digital — and partner closely with internal teams and external agencies to deliver impactful supporter journeys and excellent experiences. 

As Legacy Marketing Manager, you will: 

• Lead the delivery and implementation of the legacy and in-memory acquisition and stewardship programme across multiple channels. 

• Support the planning and development of the legacy and in-memory strategy, ensuring alignment with Barnardo's wider fundraising and organisational objectives. 

• Manage in-memory income and legacy/in-memory expenditure budgets, including planning, phasing, monitoring and reporting against KPIs. 

• Line manage and develop a team of Senior Legacy & In Memory Marketing Executives, fostering a culture of continuous improvement and high performance. 

• Project manage a portfolio of legacy and in-memory campaigns, ensuring delivery to time, budget and compliance standards. 

• Build strong internal relationships across Fundraising, Marketing, Digital, CRM & Insight and Children's Services to deliver integrated supporter journeys. 

• Work with and manage external suppliers and agencies, ensuring effective delivery, compliance and value for money. 

We're happy to offer remote or hybrid working (depending on location) and are open to discussing flexible working arrangements. 

You will have: 

• Substantial experience in legacy marketing, with a strong understanding of direct marketing and a proven track record of delivering successful campaigns. 

• Experience of managing budgets and using insight and performance data to inform future planning and optimisation. 

• Strong project management skills, with the ability to manage multiple priorities in a fast-paced environment. 

• Experience of managing, motivating and developing staff, ideally in a remote or hybrid setting. 

• Sound knowledge of fundraising best practice, compliance requirements, GDPR and data protection. 

• Excellent written communication, interpersonal and stakeholder management skills. 

If this sounds like you, we'd love for you to apply. If you have any questions about the role, please don't hesitate to get in touch. 

Together, we can help build brighter futures for children and young people across the UK.

Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Legacy Marketing Manager role. This key position involves leading strategic development and growth of the legacy programme, ensuring effective supporter engagement and sustainable income generation to support the organisation’s mission.

Key Responsibilities:

• Develop and implement a comprehensive legacy and in-memory supporter journey across multiple channels, including direct mail, telemarketing, DRTV, digital, and events.
• Manage the delivery of acquisition and stewardship campaigns, optimising existing channels and exploring new opportunities for growth.
• Collaborate with internal teams and external suppliers to ensure campaign success, maintaining strong relationships with agencies, printers, and third-party providers.
• Monitor and control budgets, delivering projects within financial parameters while maximising supporter contribution and retention.
• Analyse performance data to inform strategic planning, reporting on KPIs, adjusting activities as needed to meet income targets.
• Advocate for the legacy programme internally, communicating its value and securing ongoing support and resources.
• Support and line manage senior executive staff, fostering a collaborative and motivated team environment.
• Prepare for upcoming campaigns, including major summer and autumn initiatives, and contribute to long-term strategic planning.

Person Specification:

• Extensive experience in legacy or direct marketing, with a track record of successful campaign planning and execution.
• Strong understanding of supporter segmentation, data-driven insights, and relationship management.
• Proven ability to manage budgets, assess risks, and deliver projects on time and within scope.
• Excellent communication and negotiation skills, with an ability to influence stakeholders across varying levels.
• Experience of managing and motivating remote teams.
• Skilled in analysing complex data, making informed decisions, and translating insights into actionable strategies.
• Organised, detail-oriented, and able to prioritise effectively in a fast-paced environment.
• Committed to fostering diversity, equality, and inclusion in all aspects of work.

What’s on Offer:

• Salary: £38,000–£40,000
• Location: Remote
• Contract: 12-month FTC

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About the Role

This is an exciting and varied opportunity to join Arthritis Action at a pivotal time as we are in the process of developing our 2027-2030 strategy. As our Engagement and Events Co-ordinator (Devon and Cornwall), you’ll play a key role in expanding our reach and impact across the region, ensuring more people have access to our resources and delivering our programme of online events.

You'll engage with a wide range of communities and professionals and support the delivery of online groups and outreach projects. From working with underrepresented communities to helping us connect with more people living with arthritis to support them to self-manage their condition.

Key Responsibilities

Community Outreach & Engagement

• Build and maintain relationships with local organisations, healthcare professionals, and community leaders.
• Organise and deliver community presentations and outreach activities to promote Arthritis Action's services and resources.
• Actively support the delivery of our Equality, Diversity and Inclusion (EDI) Strategy by engaging with diverse and underrepresented groups across the region, including rurally isolated and low-income communities.
• Consolidate findings from the community outreach work into a report by the end of the fixed term contract.

Networking & Relationship Building

• Identify and pursue new networking opportunities with community, healthcare, and voluntary sector partners.
• Represent Arthritis Action at regional events.
• Support collaboration across projects and teams to maximise impact.
• Identify opportunities to work with local volunteers to help raise awareness of Arthritis Action.

Events

• Help promote attendance at our online groups and events to those living in Devon and Cornwall.
• Support the delivery of our programme of online Groups and Events.
• Assist in gathering feedback to help evaluate this service.

General Duties

• Maintain up-to-date records, including inputting data into the organisation’s database.
• Attend and contribute to the internal Equality, Diversity and Inclusion Working Group.
• Carry out other duties appropriate to the role as required.

 

Person Specification

Experience & Skills

Criteria

Proven experience in community engagement or outreach: Essential

Strong project management and organisational skills: Essential

Excellent verbal and written communication skills: Essential

Proficiency with Microsoft Office and video conferencing tools: Desirable

Confident in group facilitation and public speaking: Essential

Ability to research and establish partnerships: Essential

Experience using a charity database: Desirable

Experience delivering training content: Desirable

Experience working as part of a small team: Desirable

Experience of working with volunteers: Desirable

Essential Personal Attributes

• Excellent interpersonal and customer service skills
• Self-starter with the ability to work independently
• Collaborative team player with a positive, proactive attitude

Location & Travel

This is a home-based role located within the Devon or Cornwall region. The post requires frequent travel throughout the region, and candidates must have access to their own vehicle. All reasonable travel expenses will be reimbursed.

 

What We Offer

• 25 days annual leave (rising to 30 days after 5 years), plus Bank Holidays and 3 additional days for Christmas office closure
• 7.5% employer pension contribution (with 2.5% employee contribution)
• 24/7 access to an Employee Assistance Programme
• Cycle to Work Scheme
• Annual Eye Tests

How to Apply

Applications should be in the form of a CV and a covering letter explaining your interest in the role and how your skills and experience meet the requirements. Please include your email address, telephone number and location within the Devon/Cornwall region.

Deadline for applications: 5th May 2026 at Midday.
We may close applications early if sufficient interest is received, so we encourage early submissions.

• First interviews will be held via Zoom the week commencing 11th May 2026
• Second interviews will be held on Zoom and are TBC

Equality, Diversity & Inclusion

Arthritis Action is committed to building a diverse and inclusive workplace. We actively welcome applications from underrepresented groups and individuals with lived experience of arthritis or similar conditions.

Arthritis Action is an equal opportunities employer. We treat employees and applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion, or belief.