Community housing support worker jobs
Puropse of Alcohol Recovery Engagement
At our homeless hostel, our Alcohol Recovery and Engagement team deliver high quality, psychologically informed housing and hostel services to vulnerable, single homeless individuals, a number of whom have complex needs. These needs may include mental health issues, brain injury, neurodiversity, substance misuse and/or offending behaviour.
Working alongside the wider team at YMCA Wirral, the Alcohol Engagement Worker will recruit clients at the earliest possible stage, to deliver structured interventions that reduce harm to themselves and support them to access pathways to substance misuse treatment and wider health interventions.
The Alcohol Recovery & Engagement Worker will help individuals begin and sustain their recovery by conducting assessments, creating personalised plans, connecting clients to community resources, and fostering a positive recovery environment. Team members will also support individuals into both abstinence-based and medically assisted forms of recovery to reduce alcohol related harm.
What You’ll Be Doing
- Supporting people through the highs and lows, offering practical help, understanding and encouragement.
- Delivering harm reduction strategies and techniques within the CDE.
- Inspiring change and making a lasting difference in people’s lives.
Specific duties found on our full job description on our Careers Page on YMCA Wirral website.
What We’re Looking For
- A kind heart and a strong sense of empathy.
- Great communication skills to support and encourage others.
- A calm and measured approach to handling challenging situations.
- Personal or professional experience of homelessness, substance misuse or other related issues is desirable but not essential as training will be provided
To apply, please send your application form to our CEO Nanette by the 19th of January. Email found at the end of the application guidance document.
The client requests no contact from agencies or media sales.
Do you want to make a real difference in the lives of older and vulnerable people in our community? Are you compassionate, organised and driven by a desire to help people live safely and independently?
At WECHI, our purpose is to support older people to remain living comfortably and independently in their own homes for as long as they choose. If you are passionate about applying your skills to a meaningful cause, our Project Manager – Client (Caseworker) roles offer a unique opportunity to make a real impact, guided by our values of care, respect, integrity, and experise.
We currently have two opportunities to join our team, each providing the chance to support clients through practical, often life-changing housing interventions.
About the roles
Project Manager – Client (Permanent contract)
In this role, you will help ensure the smooth delivery of our project management services for older and vulnerable homeowners across Bristol. You’ll provide high-quality advice on housing, repairs and independent living, supporting clients to:
- repair or adapt their homes
- access essential works that enable safe hospital discharge
- explore suitable alternative housing options
- understand available funding routes
Working closely with our technical project managers, who diagnose defects, design and specify works, and oversee on-site delivery, you will guide clients through the process with clarity and confidence. Strong judgement, a proactive approach and an empathetic manner are essential, along with good organisational, numerical and IT skills.
Project Manager – Client (12-month fixed term – Making Space Project)
This role focuses on our Making Space project, supporting clients who need help decluttering or reorganising their homes to improve safety, wellbeing and independence.
You will:
- coordinate and manage a caseload
- provide information, advice and options
- offer practical and emotional support with decluttering
- help clients make informed decisions about their home environment
- collaborate with colleagues and external partners
This is a deeply person-centred role requiring a trauma-informed, sustainable approach to reduce risks, improve wellbeing and support tenancy sustainment.
Who we’re looking for
Across both roles, we’re looking for someone who:
- is empathetic, patient and committed to supporting vulnerable people.
- can use sound judgement in sensitive or complex situations.
- is proactive, organised and confident communicating with a wide range of people.
- can build trust and rapport with clients facing difficult circumstances.
- works well within a collaborative, multidisciplinary team.
Experience supporting older or vulnerable people is highly desirable.
Why join WECHI?
You’ll be part of an organisation with a big heart, a strong social purpose and a team that genuinely cares. Every day, your work will empower people to live safely, independently and with dignity, making a tangible difference in their lives and in our community.
Closing date: 08/01/2026 at midday.
Interview dates: Wednesday 14th January and Thursday 15thJanuary.
To apply, please submit your CV and a supporting statement (no more than two pages) through the provided link, telling us whether you have a preference between the two roles and why you believe you are the right person for the position.
Financial Controller (a charity committed to community transformation)
Permanent, full-time post, 40 hours per week (1 FTE), inclusive of breaks
Salary: £51,960 (National) or £55,184 per annum (including London Weighting)
Hybrid: Some travel around the UK will also be required.
Financial Controller – Oasis Group
Oasis exists to transform communities, so they are healthy, inclusive, and thriving. Through our network of global Hubs, we work holistically to tackle inequality and build strong local ecosystems that serve everyone. To support this vital mission, we are now seeking a Financial Controller to join our national leadership team. Based in our London Waterloo office, the Financial Controller will oversee the finance function for our UK operations, ensuring excellence in financial planning, reporting, compliance, and controls.
Why might you consider Oasis?
We are proud of why we exist and what we bring to the communities in which we operate. Our story is told through a multi-faceted organisation that extends across support for homelessness and housing (Oasis Community Housing), secure education for young people (Oasis Restore), community hubs (Oasis Community Partnerships) and disrupting human trafficking (STOP THE TRAFFIK) and of course our network of 55 Oasis Academies (Oasis Community Learning). We are proud that we don’t just talk a good game – we actively engage and change lives for the better.
What will you do?
This newly formed leadership role will manage the financial operations across specific subsidiaries of Oasis. It will ensure financial accuracy, sustainability, regulatory compliance, and the delivery of timely financial information to support decision-making across the group.
To be successful in this role, applicants will require:
· A recognised professional accounting qualification or part-qualification, together with a thorough practical understanding of financial and management accounting principles and techniques.
· Advanced working knowledge/experience of Excel and computerised accounting systems (preferably PS Financials) with the ability to interpret and extract relevant financial information.
· Ability to communicate complex financial information to a wide audience with varying financial backgrounds, both internally and externally
· Excellent inter-personal and people management experience
What will you get in return?
· A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.
· A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.
· Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.
· A competitive salary and workplace flexibility.
As this is a newly created role, expect an evolving position that requires your insightful input, leadership and at the same time, provides incredible opportunities for the right person.
To apply, please send your CV and a Supporting Statement (no more than two A4 pages).
Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.
We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.
If successful you will be invited to formal and practical interviews We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1026487
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.
Sounds great, what will I be doing?
Run over three properties, Hammersmith & Fulham's South Cluster provides two of which for individuals with low-medium mental health requirements and the third for service users with greater needs. The services all support adults (18+) with enduring mental health needs, who require additional housing and other support.
This service is for users who have a recognised need for a level of supported accommodation who may be leaving hospital, registered cared or at risk of homelessness. The service is used as a ‘step-up' or ‘step down' from other supported accommodation, where appropriate. The South Cluster aims to equip service users with the skills to move on and live independently in the future.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
To succeed in this role, you will bring a solid understanding of Health and Safety within an accommodation-based setting, along with the ability to monitor and maintain the safety and security of the service while reporting any maintenance needs appropriately. You will have experience supporting people with mental health needs and a basic knowledge of housing management, including maintenance and repairs. Strong literacy, numeracy and IT skills are essential, enabling you to produce clear written communication and maintain accurate records. You will also have a sound understanding of safeguarding and the confidence to address concerns appropriately to ensure the wellbeing of those you support.
When will I be working?
You will be working Monday to Sunday 5 days a week on a rota starting as early as 08:00 until 23:00 latest no more then 39 hours a week
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



About The Role
We have an exciting opportunity for 3 enthusiastic and dedicated people to join the Westminster Mental Health Pathway to support clients who are supported by community mental health teams and may have a history of homelessness and complex psychological and mental health issues. You will be joining a team dedicated to providing clients with a safe environment in which to build their confidence and promote opportunities for positive change to inspire hope and bring about real and lasting change for our clients.
In the role of Recovery Worker you will oversee a caseload of clients, working with a person centered approach towards their individual recovery. You will provide essential support and advice; empowering them to make relevant changes to thrive in their community. You will also work in partnership with a multi-disciplinary team of support staff, specialist staff and external partners and will be responsible for providing guidance and support to our residents, staff and visitors.
Recovery Workers work flexibly on weekly shift rotas that include evenings, weekends and bank holidays.
About you
We believe in lived experience; we are looking for inspirational, committed individuals who have the ability to use their own experience to provide encouraging; empathetic and consistent support to vulnerable people.
This role will suit those with personal experience of homelessness, mental health issues and distress and who may have used homelessness, mental health, criminal justice; alcohol use, substance use, and/or recovery services. In addition to:
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The understanding and experience of mental health models such as Person Centered Approach and Open Dialogue.
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Strong communication, influencing and reasoning skills and the ability to network and build effective relationships with a variety of different people.
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Excellent organisation, and problem solving skills and the ability to manage your workload and prioritise effectively.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 5th January 2026
Interview and assessments on:20th & 21st January 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Harris Hill is proud to be partnering with the Community Land Trust Network to recruit a New Business, Partnerships and Innovation Manager — an exciting opportunity to join a highly respected national charity championing land justice, community ownership and social equity.
About the Role
Accountable to: Chief Executive Officer
Salary: £45,200–£55,200 (depending on skills and experience)
Contract: 12-month fixed-term contract, with potential to become permanent
Working Hours:
· 3 days / 21 hours per week (with reduced duties), or
· 4 days / 28 hours per week
Working pattern negotiable
Location: Remote/home-based
This newly created role will play a pivotal part in expanding the charity’s income and influence. You will:
- Lead on new business development, nurturing existing supporters and securing new partnerships with developers, housing associations, local authorities, funders and other stakeholders.
- Shape and grow their consultancy and service offer, helping reduce reliance on grant funding.
- Support the roll-out of their Growth Lab, working with practitioners and community groups to develop innovative models, products and services for Community Land Trusts.
- Capture insights, impact and learning to strengthen the case for scaling these innovations.
- Work closely with the CEO on funding proposals, partnership development and strategic initiatives.
This role offers variety, influence and the chance to help shape a major area of the charity’s future work. The team operates fully remotely, with a warm, collaborative culture and a strong focus on wellbeing.
About You
They are looking for someone who:
- Has experience in partnerships, business development, philanthropy or account management — and enjoys turning opportunities into long-term relationships.
- Communicates with clarity, confidence and professionalism across sectors including business, charity, local government and community groups.
- Is entrepreneurial, proactive and excited by innovation and co-creation.
- Shares a commitment to social justice, equity and community-led change.
Key Dates
- Closing date: Monday 5th January 2026
- Interviews: Week commencing 12th January 2026
How to Apply
Please email Hannah Laking at Harris Hill to request the full job pack, or you can download it directly from this advert. If you’d like to learn more about the role, you’re welcome to book a call with Hannah. Alternatively, you can simply send your CV and supporting statement which must follow the structure outlined in the job pack before the closing date, and Hannah will get in touch.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Become an Apprentice Worker and use your lived experience to inspire clients throughout their recovery while gaining a qualification and working on your professional development.
At St Mungo’s, we believe in creating opportunities for people with lived experience of homelessness, substance use, mental health challenges, involvement with the criminal justice system, and/or recovery services. Our Apprenticeship Scheme is designed to help you build a career while making a positive impact. We have opportunities available for 18 month fixed term contracts as Client Support Apprentice Workers.
What you’ll do as an Apprentice Worker
Working as Client Support Apprentice Worker, you will complete practical work experience and academic learning, and work alongside colleagues, students and volunteers working together to empower clients, with a variety of needs in achieving personal goals.
- Gain practical experience and skills in caseload management while working in a person-centred way to support wellbeing and recovery.
- Learn how to deliver day-to-day services while collaborating with colleagues and external partners.
- Have opportunities to shadow experienced staff and receive on-the-job training, observing how we empower our clients to access the right support and move on.
- Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level 3 Peer Worker qualification.
- Complete on and off the job learning, shadowing and development opportunities.
- You will receive support and supervision from an Apprenticeship Advisor as well as a direct line manager, every step of the way.
Where you’ll work
We’re excited to offer 2 Client Support Apprentice Worker opportunities, joining the team in the London Borough of Camden in the following services:
Camden Shared Houses: A large service spreading across 6 properties and supporting over 40 clients with their needs around homelessness, substance use, mental and physical wellbeing. This service works closely with Camden Council, other accommodation providers in the Adult Pathway, CAPP nurses, and other local services to ensure clients receive holistic support and move towards independence.
North Camden Mental Health Accommodation Services: A mental health supported accommodation service supporting clients with high and low support. Generally, clients move to high support services from hospital and move on from there to low support and then into independent accommodation in the community. This service works closely with other providers within the Mental Health Pathway and community mental health teams.
What we’re looking for
We’re looking for self-motivated people who can bring their own lived experience of recovery or using services, and use it positively and appropriately to inspire and empower our clients on their journey.
- You will have great communication and listening skills, empathy, and a genuine desire to make a difference.
- You will have some experience through volunteering or working in a similar setting, basic admin and IT skills and a proactive attitude towards learning.
- If this sounds like you, we encourage you to apply!
If you don’t think you meet all of the requirements, we would still love to hear from you. You can find more information about the scheme and our contact details on our website, why not get in touch with the team who can answer your questions.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on Monday 12 January 2026
Interview and assessments: between 27-29 January 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- A full-time, paid role (37.5 hours per week) for 18 months.
- A comprehensive training programme.
- A dedicated team to support and empower you.
- Excellent development and growth opportunities
- A diverse and inclusive workplace
- Great pay and other benefits
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Croydon.
Sounds great, what will I be doing?
Empower a caseload of service users to manage their health and wellbeing. As part of a team, you will support a staffing rota offering support to service users between the hours of 8am-10pm Mon-Sun each week. In collaboration with your team, you will actively monitor wellbeing, mental health, housing and living environment to ensure service users journey into independence. Moreover, you will take a solution focused and co-produced approach to supporting service users with their move-on into independent living.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You have experience working with individuals who have mental health and/or dual diagnosis needs in a paid or voluntary capacity, and you are able to learn quickly, gather information, and make sound decisions. You can record and share detailed information accurately and confidentially, while maintaining professionalism and clear communication. You are skilled in working with people who may display challenging behaviour, using de-escalation techniques and a calm, non-judgemental, anti-discriminatory approach.
You bring a solution-focused mindset, working collaboratively to resolve problems and remaining optimistic about people's capacity for change. You are comfortable working in fast-paced or chaotic environments and can manage pressure while maintaining boundaries and quality of support. You are willing to work early, late, and occasional weekend shifts as part of a team rota, and you have strong knowledge and understanding of safeguarding, with the ability to respond appropriately when concerns arise.
When will I be working?
You will be working on rota between 08:00 to 22:00 Monday to Sunday each week with a maximum of 39 hours each week
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports To: Head of Frontline Services
Hours: 12 hours per week (flexible but should include attendance at fortnightly Monday morning team meetings in Harrow). There may be opportunity to expand hours if desired.
Location: [Hybrid: Harrow team meetings /West London Community – which could span Hounslow, Hammersmith, Harrow, Barnet, Ealing, Brent/Online/Telephone]
Our head office is currently in Croxley, Watford and team meetings may move to this location. You need to be able to travel to this location as part of the role.
Salary - £34,320 pro rata
The Violence Intervention Project (V.I.P) is a young Charity (founded in 2017), pioneering new approaches to working with young people (YP) involved in serious youth violence (SYV). Through a combination of practical and therapeutically informed practice, we support YP, their families and communities to live safer lives. Today, The V.I.P. supports more than 50 YP and families across the London Boroughs of RBKC, H&F, Ealing, Hounslow and Hillingdon. As an organisation with a therapeutic ethos at the heart of our practice, we prioritise the care and wellbeing of our employees. As a result, we have an incredible team and strong employee engagement backed by clinical supervision, a Board of Trustees and a Leadership Team who support and promote personal care and professional development. It’s because of our unique working culture that we’re able to meet the serious challenges and demands of our work.
At the V.I.P we aim to be a thought leader in our sector. To date we’ve established strong ties with the Anna Freud Centre along with funding from the Mayor of London’s Violence Reduction Unit. All our operations are framed within a public health approach and built on the fundamental belief that shame is a catalyst for violence; to which relationships are the antidote.
Our innovation, passion and principles have translated into a strong reputation and sustained expansion across West London. Our practice model, Urban Therapy, meets young people where they are — in cafes, parks, and community spaces. We also deliver early intervention programmes in schools and lead The Shame Initiative, our national training and consultancy offer for frontline practitioners.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and two employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.
Job Purpose: The Family Outreach worker plays a vital role in supporting the families of clients to enhance their stability, wellbeing, and access to essential services. In this role, the Family Outreach worker will provide personalised assistance to families, strengthen connections with external partners and community resources, and collaborate with the team to ensure comprehensive and cohesive support. Additionally, they will establish structured communication and availability protocols to manage expectations and promote sustainable assistance for families.
Key Responsibilities:
1. Develop and Implement Family Support Plans § Caseload Management: Maintain a focused caseload of 4–5 families at a time, ensuring each receives consistent, high-quality support § Care Plan Development: Co-design and implement personalised support plans with families, focused on clear, achievable goals, addressing unique needs such as housing support, access to services, and emotional and practical assistance. § Outcome Tracking: Regularly assess and monitor family progress, aiming for high satisfaction and meaningful, positive outcomes. § Ensure all work complies with safeguarding and confidentiality policies and promptly escalate any concerns regarding the welfare of children or vulnerable adults.
2. Build and Strengthen External Partnerships and Professional Networks § Networking and Outreach: Dedicate time each month to building relationships with key external partners, such as housing providers, domestic violence services, cultural support groups, and other community organisations. § Professional Network Integration: Actively collaborate with members of each family’s professional network (e.g. healthcare providers, educators, social services) to ensure aligned and effective support. § Partnership Development: Identify service gaps and cultivate partnerships with external agencies to broaden the range of resources available for families, especially during crises or complex situations. § Crisis and Complex Needs Support: Utilize professional connections to extend the support network available to families, enhancing their access to comprehensive care.
3. Foster Team Collaboration and Communication § Team Meetings and Case Discussions: Participate in regular team discussions to align family support strategies and incorporate team insights into care plans. § Documentation and Information Sharing: Maintain detailed documentation on family interactions, progress, and needs to facilitate informed team coordination. § Collaborative Problem Solving: Leverage the collective expertise of the team to address complex family needs and ensure proactive, cohesive support.
4. Develop Clear Communication and Availability Protocols § Service Model Communication: Communicate service guidelines, availability expectations, and emergency protocols to families to promote mutual understanding and prevent miscommunication. § Feedback-Driven Adjustments: Regularly gather and assess feedback from families to adjust communication protocols and improve service effectiveness.
5. Ongoing Monitoring, Review, and Professional Development § Role and Service Review: Schedule regular check-ins with management to assess role effectiveness and identify areas for improvement. § Feedback Collection and Analysis: Collect feedback from families and professional network contacts to maintain high-quality service standards and align with organisational objectives. § Professional Growth: Engage in professional development opportunities to continually refine and align your approach with the organisation’s mission, vision, and evolving community needs. Key Requirements: § Experience in Family Support or Community Outreach: Proven background in social work, family support, or community engagement, with an ability to manage complex family cases. § Strong Communication and Network-Building Skills: Effective communicator able to engage with families, team members, external partners, and professional networks, ensuring cohesive, high-quality support. § Empathy and Professionalism: Commitment to providing respectful, empathetic support to families, balanced with clear professional boundaries. § Organisational Skills: Ability to manage multiple cases, maintain thorough documentation, and adhere to Urban Therapy protocols to ensure high-quality, consistent service.
Key skills and qualities: · Flexibility and adaptability · Trust building · Advocacy skills · Crisis Intervention skills · Resilience · Active Listening · Solution Focused · Ethical practitioner
Urban Therapy is committed to equality, diversity, and inclusion, and encourages applications from individuals of all backgrounds and lived experiences.
This role may evolve as community needs develop; the Family Outreach Worker will contribute to shaping the service model over time.
The client requests no contact from agencies or media sales.
Job Title: Refuge Worker
Location: Warwickshire
Salary: £15,859.03 per annum
Contract type: Part Time, Permanent
Hours: 23 hours per week
This is an exciting opportunity to join Refuge as a domestic abuse refuge worker, providing high quality practical and emotional support to survivors of domestic abuse and their children living in our refuge accommodation in Warwickshire.
The post holder will work closely with survivors from the point of crisis and admission to the refuge, through to move on from the emergency accommodation. This involves providing a personalised, holistic support and safety plan, enabling survivors to access housing, welfare, benefits and legal advice.
You will also work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.
A key requirement is to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 12 January 2026
Interview Date: 20 January 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bank Worker
Each year, the charity supports and empowers thousands of young people to find a safe place to call home, a chance to thrive and a brighter future. We want you to be a part of that change we’re passionate about.
Come join our dedicated team as a Bank Worker and you’ll be given the opportunity to provide support to individuals experiencing homelessness and create positive change.
What We Can Offer You:
- Flexibility
- Competitive Pay: £12.24 to £14.03 per hour
- Meaningful Work: making a positive impact in your local community
Responsibilities:
- Community Support: providing support and guidance to individuals facing homelessness
- Empowerment: helping clients to access resources and services to encourage their independence
- Teamwork: working with a dedicated wider team to deliver excellent quality care, support, and guidance to our clients
What We Are Looking For:
· Strong communication with a range of people from different backgrounds
· Understanding and respecting perspectives and experiences of clients
· Committed to maintaining a safe and secure environment for all individuals
· Experience working with young people at risk of homelessness
We have services across:
North East: Durham, North Tyneside, South Tyneside, Middlesbrough.
North West: Manchester, Cheshire, Oldham, Salford, Rochdale, Stockport, Warrington.
London: Brent, Bromley, Camden, Haringey, Islington, Lambeth, Finsbury Park, Sutton, Gravesend.
Ready to start your journey with us this Christmas?
Submit your CV along with a supporting statement outlining why you are a good fit for the role.
We are reviewing applications on a rolling basis.
The charity strives to be an equal opportunities employer and welcomes applications from all sections of the community. If you require information to be sent to you in an alternative format please let us know.
An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.
We kindly request no unsolicited contact from recruitment or media agencies.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP
Benefits: 39 days annual leave (including bank holidays), company pension
Lead. Inspire. Serve. Transform Lives.
Are you a Christian leader with a heart for young people and a passion for community transformation?
Do you believe in the God-given value and potential of every person?
Are you ready to guide one of the country’s oldest and most trusted Christian youth movements into its next chapter?
YMCA North Staffordshire is seeking an exceptional Christian Chief Executive Officer to lead our mission, embody our values, and continue shaping a movement that is transforming the lives of thousands of young people and families.
With a proud 160-year history and an award-winning campus at the heart of Stoke-on-Trent, this is a rare opportunity to lead a charity that is deeply rooted in Christian faith, committed to radical inclusion, and driven by a vision where all young people can belong, contribute and thrive.
Our Christian Vision and Values
YMCA North Staffordshire is an inclusive Christian movement.
Our mission flows directly from our faith and is grounded in four core values:
PROTECT
We provide sanctuary and safety, ensuring every young person feels seen, valued, and respected.
HOPE
We see young people not through the lens of their past, but their God-given potential.
PERSEVERE
We walk with young people through challenges, setbacks, and breakthroughs.
TRUST
We act with integrity, accountability, and belief in the dignity of every human being.
Because these values are Christian in origin and practice, and because the CEO is the guardian of our mission, this role has a Genuine Occupational Requirement (GOR) for the postholder to be a practising Christian.
About the Role
Reporting to the Board of Trustees, the CEO will lead an organisation of 130 staff, a £5m+ budget, and a £35m estate, helping strengthen community through youth development, education, housing, healthy living, and social responsibility.
The next CEO will:
- Provide strategic leadership to deliver the 2026–2029 Business Plan
- Champion youth voice and empowerment in all areas of work
- Sustain and grow financial strength, partnerships, and social enterprise
- Uphold and deepen our Christian identity, ensuring values-led practice
- Drive innovation, digital transformation, and organisational development
- Represent YMCA NS locally, regionally, nationally, and internationally
- Be a visible advocate for young people in Stoke-on-Trent
- Strengthen our “village” culture: welcoming, relational, rooted in Ubuntu and Asset-Based Community Development principles (ABCD).
Purpose of the Role
To lead YMCA North Staffordshire in fulfilling its Christian mission, as described in the Associations charitable objectives
We develop young people; they develop their world.
Key Responsibilities
- Strategic leadership in alignment with Board governance
- Upholding Christian ethos, values, and culture across the organisation
- Financial stewardship, compliance, and sustainability
- Community development and partnership building
- Youth advocacy and empowerment
- Oversight of housing, programmes, and impact measurement
- Staff leadership, pastoral care, and organisational culture
- External representation and communications
Person Specification – Summary
Knowledge
- Housing, youth services, and community development
- Charity law, governance, safeguarding
- Understanding of Christian ministry, mission, and values
- Organisational development and change leadership
Experience
- Senior leadership in values-led or Christian settings
- Track record of strategic development and organisational growth
- Experience working with young people, housing, or community sectors
- Experience nurturing Christian ethos across a diverse organisation
Skills & Abilities
- Inspirational leadership and people development
- Strategic planning and delivery
- Excellent communicator and ambassador
- Partnership building and stakeholder engagement
- Ability to articulate and embody Christian faith
- Deep commitment to Christian values and the Aims & Purposes of the YMCA
The Leader We Are Looking For
The landscape for young people is changing — and so must we.
We need a CEO who is:
- Faith-filled and prayerful
- Values-driven and courageous
- Relational, compassionate, and community-minded
- A champion of excellence, innovation, and good governance
- Grounded in Christian mission and committed to radical inclusion
- Able to inspire hope, build trust, and persevere through challenge
As George Williams, YMCA’s founder, said:
“You are not alone, and you can be more.”
Our next CEO must believe this not only for themselves — but for every young person we serve.
How to apply
An application pack can be found at the YMCA North Staffordshire website. This role is subject to enhanced DBS and reference checks.
Key Recruitment Dates
- Closing Date: 18th January 2026
- Interviews: Week commencing 9th February 2026
We are a safe recruitment Organisation and an Equal Opportunities Employer, we run the disability confident guaranteed interview scheme.
We are an organisation with Christian values, committed to Equality and Diversity in the Workplace. YMCA is committed to the safeguarding of children, young people and vulnerable adults.
The client requests no contact from agencies or media sales.
We are looking to recruit HOPELINE247 Advisers to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINE247 and deliver suicide prevention training online and in community settings across the UK.
What you will do:
- Work as part of a team providing suicide prevention support to a range of clients via multichannel communication platforms.
- Work on a 7-day shift system
- Use professional judgement to assess the needs of the service users who present with risk to life and manage and report any matters related to safeguarding.
- Maintain accurate records and input data monitoring into the data base system.
- Participate in clinical supervision and reflective practise.
- Provide training, mentoring and coaching to new recruits.
To be successful in this role you will have:
- a degree or professional qualification in Health or Social Care, Community Work or a related discipline
- previous experience of working in an advisory capacity in suicide prevention or mental health
- a proven record of working directly with vulnerable young people
- experience of providing advice and guidance via multiple communication channels
- the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to the remit of the service
Salary: £16,230.50 per annum progressing incrementally to £17,944.67 per annum. (Scale point 24-28). As a night shift worker, you will receive an additional allowance of £10 per night shift. This will be paid on a monthly basis along with the salary.
Hours: 16.5 hours per week – 2 nights per week.
Working arrangements: This role will work shifts starting at 10:25pm and finishing at 7:40am. Shifts will be on a rota bases across a 7-day working week.
Location: Edgbaston, Birmingham
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: Midnight 18th January 2026
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment, and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Engagment Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Engagement Worker
Location: Havering, based within the service. Unfortunately this service does not have step free access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Sunday, 09:00 - 17:00 or 13:00 - 21:00 on a rota basis. Shift patterns and weekly hours may vary dependent on service and resident requirements
About the Role
We're looking for an Engagement Worker to join our residential service based in Havering which is a 25 bed, 24 hour service delivering support to adults who have multiple and complex needs within a supported accommodation setting. You will support with various aspects within the service, with a focus on providing social contact and company to help enhance quality of life, personal safety, health and security, sustainment of tenancy and improving financial independence. You will support our residents to gain the relevant skills and knowledge to gain greater independence, supporting them back into the community.
You will be at the forefront of delivering a trauma-informed, person-centred service, supporting individuals through rehabilitation, reablement, and resettlement. This includes assisting with engagement activities, developing support plans, and providing access to appropriate interventions to help residents move towards independence.
Key Responsibilities include:
- Supporting residents to access the resources, tools, and networks they need to achieve their goals.
- Develop, participate in, and encourage residents to participate in the running and development of various projects and activities.
- Promoting independence through life skills training, practical support, and empowerment.
- Recognising and responding to mental and physical health needs and safeguarding concerns.
- Supporting the creation of a safe, welcoming and psychologically informed living environment.
- Carrying out housing management tasks including reporting repairs, maintaining communal areas, and health and safety checks.
About You
We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
- Awareness of external opportunities which are available such as with education, employment and benefits
- Experience working with people with multiple and complex needs
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to motivate, and empower others to achieve their personal goals and overcome barriers
- IT ability to use our online CRM systems and Microsoft programs daily
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
DEBT ADVICE CASEWORKER
OASIS HUB WATERLOO
PART TIME: 24-32 hours per week
FIXED-TERM CONTRACT: 12 months
SALARY: £18,787 for 0.6 FTE and £25,049 for 0.8FTE
We have an exciting opportunity for a Debt Advice Caseworker to join our team at Oasis Waterloo. In the heart of the Waterloo community we run a busy and vibrant community space, open to all. A vital part of this work is our advice services – providing free and accessible debt, benefits, housing and immigration advice to local people. This work has grown over the last few years and we are now looking for an experienced and innovative advice worker, to provide debt advice within the service.
What’s in it for you?
· A chance to work with a great team of passionate and holistically minded advisors and community workers.
· The opportunity to make a real difference, materially improving the lives of community members, as well as developing the service.
· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings.
You will receive the support of a fantastic team of professionals in the community. As part of the package, Oasis offers:
• A pension scheme, currently offering 7% employer contribution
• A generous holiday allowance
• Flexible working where possible, with family friendly policies
In this role, you would be working with local community members, to improve their circumstances through the provision of high-quality advice. This role is based in our community space at the Oasis Centre and will include supporting with community drop-ins and walk-ins, as well as 1-2-1 appointments, and behind-the-scenes casework
The successful post holder must have:
• Experience providing face-to-face advice
• A willingness to work with people who have multiple and complex needs
• A recognised advice qualification or equivalent experience
• Attention to detail and up-to-date knowledge of advice practice and policy
If you are interested in being part of this fantastic project and want to know more, please visit the Oasis Charity Jobs website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
To apply, email your CV including a Supporting Statement. Your Supporting Statement should be no more than two A4 pages and must address the following questions:
1. In what ways does your professional background and personal experience qualify you for this role? Please refer to the Job Description and Person Specification and give examples.
2. This role is mainly direct delivery of support to local people, who often have complex needs. Please share examples of your experience working with a diverse range of backgrounds in a support role.
Completed applications should be returned by 9am Wednesday 7th January 2026
Interviews will take place on Thursday 15th January 2026
The successful candidate will need to be provide proof of the right to work in the UK. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.



